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Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

JOIN EVRI PREMIUM, A NETWORK OF DHL THIS SUMMER.Self-employed Multi-Drop Van Drivers wanted.This summer, hit the road and take control of your earnings.Evri Premium, a network of DHL is building a next-generation delivery network and we’re looking for motivated drivers ready to make the most o

New HGV Driver Bonus: £150 after 4 weeks work based on 40 hours minimum each week worked Total of 160 hours or 20 shifts Apply today to work as an HGV Class 1 Driver for our client, which deals with Fridge Work.The Staffing Network is recruiting HGV Class 1 Drivers to work in Fareham This

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Sydenhams are the South's leading independent Timber & Builders Merchant.We are an established, family-run company, that prides itself on our exceptional service, products, and people, across every area of the business.We supply a full range of Timber and Building Materials, including Timber Frame H

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

The Recruitment Crowd is currently recruiting on behalf of our well-known and industry-leading client based in the Southampton area.We are looking for multiple HGV Class 2 Drivers (CAT C) to join the team.Hours:Friday to Monday typically starts between 2am- 12pm.Job Type:Ongoing with an opportunity

We're a growing national company with a rapidly expanding order book! We are currently seeking full-time drivers in the local area to provide quotations to customers interested in our services and products.No cold calling or canvassing is required all appointments are pre-confirmed a.

Type: Temporary (with potential to go permanent).Hours: Monday-Thursday, 08:00-17:00 | Friday, 08:00-16:00.Join a well-established company in Southampton Central as a Forklift Driver / Assembler / Picker, where you'll play a key role in supporting smooth, safe, and efficient warehouse operations.

A Brief Introduction to Our Business Fleet X Logistics is a fast-growing delivery company operating across the South Coast, offering stable, year-round contracts.We pride ourselves on reliability, teamwork and providing drivers with the tools and support they need to succeed.Unlike many delivery com

Driver Hire Southampton is currently recruiting for a Reach Forklift Driver to join a busy warehouse team.This is an ongoing position with an immediate start available.Please note: This role is based within a temperature-controlled cold store environment operating at approximately -18C.Full col

H HGV Driver Class 2 Ongoing Agency Work Stanford - Le - Hope (Monday to Friday) WPRG are currently looking for experiencedHGV Driver Class 2s to join our team forongoing agency work based inStanford - Le - Hope.This is a great opportunity for a reliable and professional driv

Job Description: Runner/forklift driver double day shifts - rotating 6am - 2pm and 2pm - 10pm Overall Purpose Of Job To assist in preparing and maintaining the supply of all parts and consumables required to support Mouldshop Responsibilities: ? To ensure all presses are ready to run up to the

FLT Driver Job&Talent are recruiting for experienced FLT (counterbalance ) operators in Millbrook, Southampton, we are looking for hard working and experienced FLT Operators to join our team, our client is ramping up for some new business opportunities and are looking for core team members to join

NOW HIRING: HGV Class 2 Drivers – Southampton (SO16 9RB).Weekly Pay | Immediate Start | Full-Time.Ready to put your driving skills to work?.Winner Recruitment is on the lookout for reliable, motivated Class 2 Drivers to join our growing logistics team in Southampton.Whether you're newly qualified

Location: Southampton, Millbrook.Salary: £40,000 - £65,000+ Per Annum (PAYE - No Umbrella Trouble).HGV driving experience required.UK's market leader in drainage & wastewater utilities.

Early starts - Anything from 5.Monday to Friday - Occasional Saturdays during the summer.Drivers for our client's site in Fareham, Hampshire.Single man crew delivering ambient / chilled / frozen to businesses within a 70 mile radius of Fareham.

Sydenhams are the South's leading independent Timber & Builders Merchant.We are an established, family-run company, that prides itself on our exceptional service, products, and people, across every area of the business.We supply a full range of Timber and Building Materials, including Timber Frame H

Build a work package that works for you! EVRi delivery over 1 billion parcels a year all over the Country through our flexible courier network.Were recruiting in your area now so secure your own opportunity today.Join Evri as a self-employed delivery driver and you can design your work package.You c

Reach Forklift Driver Earn £14-15/hr in Bedford.Are you an experienced Reach Forklift Driver looking for a role with great pay and stability? Join our prestigious client in Bedford and take your warehouse career to the next level! What Youll Do - Operate reach forklifts safely and efficiently - S

Class 2 Driver (Multi-drop work with handballing required.Class 2 experience = essential.Fifth Wheel Recruitment are looking for Class 2 Drivers in Southampton to work with our client, whoisa national d.

M4 Specialist are recruiting for HGV2Drivers to join our well established client in Fareham.Carry out store deliveries around the south of England.Delivering goods in roll cages.Adhere to company policies and procedures regarding safety, delivery protocols and customer service.

Driver The Army - United Kingdom From £27,282 a year Be our driving force.As a full-time soldier, entry-level Driver for the British Army, youll: Play an essential role in transporting soldiers and supplies across the world Ensure people, ammunition, rations, and equipment arrive safe and sound Dri

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunities ranging from a few agreed days each we

Full Time Opportunity for competent.Plus Nights Out Allowance if required ( Overtime Available ).We are a forward-thinking haulage business looking for a full-time employee to drive a Class 2 HGV.Experience with rigid and curtain sided vehicles required.Fair Oak and Southampton so please call us for

Established for over 70 years we are an award-winning coach operator and we are located in Bursledon near Southampton.We have a modern fleet vehicles, ranging from minibuses to larger 53 seater executive coaches.We are expanding our driving team and we are looking for enthusiastic, friendly and prof

Early Morning Delivery Drivers Needed! Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a te

A Brief Introduction to Our Business.Fleet X Logistics is a fast-growing delivery company operating across the South Coast, offering stable, year-round contracts.We pride ourselves on reliability, teamwork and providing drivers with the tools and support they need to succeed.Unlike many delivery com

Temp Station are currently recruiting class 1 container drivers on Days & Nights for our client based in Southampton (SO15).Our client is a national logistics company with many sites across the UK.The successful candidates will be required to use a skeleton trailer to collect containers and deliver

Tardis Environmental UK Ltd are a well-established portable toilet and tanker hire business that operate a large fleet of HGV and LGV vehicles across various locations situated throughout the UK.We hire temporary waste and water solutions from 1000ltr waste and water storage tanks up to 30.Currently

Interaction Recruitment are currently looking for a counterbalance FLT driver to work out one of our clients busy distribution centres at Marston gate, Bedford.HGV curtain side vehicles to support the warehouse team in loading efficently.Hours of work are Monday to friday 04:00-13:00 (this may vary

We are seeking a experienced and reliable driver for our client for work starting in the Southampton area.We need a driver available to start from next week.Please apply with your CV Below.

Class 2 Driver / Yard Operative (Hybrid Role).Monday to Friday | Temp to Perm.We're recruiting on behalf of a busy and well-established waste management company for a.Class 2 Driver / Yard Operative.This hybrid position offers the perfect m.

Location: MK44 Hours: Monday to Friday, 08:00 - 17:00 Salary: Up to £42,500 per annum Job Type: Permanent, Full-Time Are you an experienced Class 1 ADR Driver looking for a fresh challenge? Quest Employment is recruiting on behalf of a well-established environmental services company based in

Job&Talent are recruiting for experienced FLT (counterbalance ) operators in Millbrook, Southampton, we are looking for hard working and experienced FLT Operators to join our team, our client is ramping up for some new business opportunities and are looking for core team members to join the operatio

Our client based within Porstmouth are looking for X2 Class 1 Tipper Drivers on a long term basis.The work is delivering all types of aggregates to various locations around the South East of England.This role offers regular long term work between Monday to Friday on days.All working shifts are a min