Digital customer service jobs in United Kingdom

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Warner Bros. Discovery (WBD) Sports Europe represents WBD’s portfolio of sports brands, channels, and platforms in Europe. It collectively engages 130 million people every month, reaching fans and broad audiences in more than 200 markets and in 20 languages across all platforms where consumers are spending time: free-to-air TV, pay-TV, streaming, online and social. WBD Sports Europe includes the much-loved consumer brands Eurosport and TNT Sports in the UK and Ireland, as well sports programming and content on WBD’s free-to-air TV networks and streaming on HBO Max. They connect audiences with the greatest sporting events in the world. This includes being the Home of the Olympics Games in Europe; tennis’ Grand Slams; cycling’s Grand Tours, more than 1,000 live cycling broadcasts per year, the WHOOP UCI Mountain Bike World Series; the PGA TOUR year-round in some markets; the FIM Endurance World Championship; The Ocean Race; the FIM Speedway GP and every major winter sports World Championship and World Cup event. Your new role... As Warner Bros. Discovery Inc’s portfolio continues to grow – around the world and across platforms – the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O builds, implements and maintains the business systems and technology that are critical for delivering Warner Bros. Discovery’s products, while articulating the long-term technology strategy that will enable Warner Bros. Discovery’s growing pay-tv, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. From Amsterdam to Singapore and from satellite and broadcast operations to SAP, we are driving Discovery forward on the leading edge of technology. You will mainly be involved on WBD Sports. The channels moved in a technology transformation for all his equipment home of all countries in Europe based on a hybrid architecture on premise and cloud. London and Paris team manage the engineering and support of this new group surrounded by two playout center and all the markets in Europe from Eurosport. If you’re not afraid by the new technologies and you want to be part of a dynamic and international team, join us in the heart of the channel sport broadcast in 22 languages. Your role accountabilities... As part of the M2P Engineering team, this role provides Tier 2 support and engineering expertise for MAM and post-production platforms within a virtualized hybrid on-premises and cloud environment. Support: Tier 2 support Manage tickets escalated from Level 0 and Level 1 support teams Coordinate incident and problem follow-up with internal and external teams Follow up update on platform day to day with the support Tier 1 Plan maintenance activities Upgrade phases and reboot action coordination Monitor and maintain the overall health and performance of the platform Engineering: Manage short-term engineering project Collaborate with tier3 engineering team Gather workflow requirements from WBD Sports, TNT Sports and Eurosport offices Produce workflow, project and engineering documentation Design centralized workflows across MAM and Post-Production platforms Support users through change management and new projects implementation Qualifications & Experiences.. Degree in Technology, Engineering, Broadcast, or a related field Fluent written and spoken English French language skills are desirable Strong communication skills Adaptability to work in a fast-paced and continuously changing environment Ability to perform effectively under pressure, particularly when supporting production teams during live events Self-motivated and collaborative team player with a strong commitment to delivering high-quality customer service Excellent troubleshooting, analytical and problem-solving skills Minimum of 3 years of experience in Broadcast Technology in a support or engineering role Experience in Sports, News, Production and Documentary environments Experience with MAM and Post-Production tools Extensive Broadcast technical background (IP video 2110, AES 67, NMOS, video and audio formats and codec…) Good understanding of IT technologies and the associated challenge (network, virtualization, storage, cloud services, security…) Monitor emerging technologies and industry trends to ensure systems remain efficient, scalable, and aligned with business growth Nice to have Basic scripting and development skills Knowledge of AWS services Knowledge of microservices architecture General Work on shift (evening and weekend) Night work may be required depending on live events On-call rotation Based in London, UK Minimal travel expected Permanent contract #TECH Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at _ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our _ for instructions to submit your request.

This role is an exciting opportunity to join us and work within our Enterprise Procurement team. As a Procurement Manager, you will support the strategic sourcing and commercial management of Technology Infrastructure spend categories across Sky, Comcast and NBCUniversal. The role will involve interaction with stakeholders across Technology, Finance and Legal, working across multiple geographies including the UK, Italy and the US. We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embeded in our team, and we engage our supply chains in creating a sustainable future. What you’ll do Lead strategic sourcing, supplier management and category activities across Infrastructure Hardware (Servers & Storage), End User Computing, Security Hardware/ Software & Hardware Support Services. Develop and execute Procurement category strategies that support business and technology objectives. Lead commercial negotiations, sourcing events, contract renewals and supplier selection exercises. Build and maintain strong stakeholder relationships, ensuring Procurement is aligned to technology roadmaps and business priorities. Analyse spend, contracts and market data to identify commercial opportunities, cost optimisation initiatives and risk mitigation actions. Prepare commercial recommendations, business cases, presentations and negotiation strategies for senior stakeholders. Deliver meaningful contribution towards the team and department savings targets. Work collaboratively with the wider Infrastructure Procurement team globally, including peers responsible for Cloud, AI and Data Centre categories. Manage strategic relationships with Sky’s Value-Added Reseller (VAR) partners, acting as the primary Procurement lead for reseller governance and performance management. Evaluate, update and provide recommendations on the long-term VAR Strategy for Sky UK & Italy Establish, track and report supplier KPIs, ensuring suppliers deliver against agreed service, operational and commercial objectives. Schedule and lead Quarterly Business Reviews (QBRs), driving accountability, innovation and continuous improvement from key suppliers. Make recommendations on the most effective purchasing routes for various Technology commodities, balancing cost, supply risk, speed and business requirements. Lead the renegotiation of reseller agreements, Master Services Agreements (MSAs). Track, monitor and optimise supplier rebates, incentives and funding programmes to maximise value for Sky. Communicate the progress & benefits of the Value-Added Reseller relationships to the Procurement leadership team. What you’ll bring Essential criteria: Proven procurement experience across IT Hardware, Infrastructure or Technology categories. Proven Procurement experience specifically including the development of category plans and the data analysis to feed into these plans. Procurement processes, knowledge and experience of running sourcing activities including RFPs and large-scale renewals. Good understanding of Sky, our platforms and products, and the wider competitive context within which the Sky business operates. Experience of working in a manager or analyst role and within a procurement team. Experience in a global / pan-European function, managing varying demands and needs within a single project. Being a great teammate. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.58 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours, which can be scheduled as either four 10-hour days or five 8-hour days within a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Basic rate (Monday to Saturday) £13.96 Monday to Saturday evening premium (1800-0600) £15.08 Basic rate (Sunday) £15.36 Sunday evening premium (1800-0600) £16.59 Overtime (day) £17.45 Overtime evening (1800-0600) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.58 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours, which can be scheduled as either four 10-hour days or five 8-hour days within a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Basic rate (Monday to Saturday) £13.96 Monday to Saturday evening premium (1800-0600) £15.08 Basic rate (Sunday) £15.36 Sunday evening premium (1800-0600) £16.59 Overtime (day) £17.45 Overtime evening (1800-0600) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.54 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 4 days out of 7 working 10 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.42 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.78 Evening Premium (from 6pm) £14.90 Sunday Day Premium £15.16 Sunday Evening Premium £16.39 Overtime rate Monday to Saturday (Day Shift) £17.23 Overtime rate Monday to Saturday (Evening Shift) £18.35 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions Develop and execute a comprehensive channel sales strategy to achieve revenue targets. Identify, recruit, and onboard new channel partners (agencies, system integrators, consultancies). Negotiate and manage partner agreements, ensuring mutually beneficial terms. Build strong, trusted relationships with channel partners, acting as their primary point of contact and advocate. In collaboration with customer success, provide ongoing training, enablement, and support to ensure partner success Educate partners on Semrush value proposition, sales motions, and objection handling to increase the competency of the channel. Identify and pursue expansion opportunities with existing channel partners (client package add-ons) Facilitate both co-sell and resell expansion Develop joint business plan with partners (inclusive of sales targets, certification growth, and partner marketing initiatives) Build and track pipeline associated with each channel partner (commensurate with joint business plan) Analyze market trends and competitive landscape to identify new channel opportunities and inform channel investments. Represent Semrush at industry events, conferences, and partner meetings. 5+ years in B2B sales or business development, with 2+ years in channel sales or partner management. Demonstrated ability to recruit, onboard, and drive revenue through a channel ecosystem Strong understanding of SaaS business models and channel go-to-market strategies (resell, referral, co-sell) Excellent communication, presentation, negotiation, and interpersonal skills. Ability to work independently and as part of a collaborative team in a fast-paced environment. Results-oriented with a strong focus on achieving and exceeding sales targets. Proficiency with CRM software (e.g., Salesforce) and channel partner management tools. Willingness to travel as needed. For roles based in the United States (including US Remote) The annual Total Cash Compensation range for this position is $250,500 to $303,000. This includes an annual variable compensation component that consists of commissions which is typically between $95,190 and $115,140, based on target performance. Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements. International Locations Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations. Strong product-market fit recognized by _ High earning potential with clear quota attainment visibility Health insurance Travel insurance Employee Assistance Program Employee Resource Groups Paid parental leave Relief Fund Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don’t just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us!

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Here, you own the way you work, but we move as one unbeatable team. We don’t just lead the market, we’re busy creating the world where Semrush is an unfair advantage for every marketer. We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn’t. Ready to share our ambition and make an impact? Then, this role may be for you. About Semrush Consulting Services Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock measurable value across SEO and GEO, content strategy, competitive intelligence, and broader digital marketing ecosystems. We deliver high-impact onboarding, advisory, implementation, and enablement services across the customer lifecycle. Our team works alongside some of the world’s most sophisticated marketing organizations to design scalable operating models, optimize workflows, and build sustainable digital growth systems that drive long-term business impact. Role Overview The Digital Strategy Consultant serves as a trusted advisor to enterprise customers, partnering with them to design and execute transformational SEO and GEO strategies that drive measurable business outcomes. This role leads structured discovery, develops multi-quarter strategic roadmaps, and guides customers in building scalable operating models that embed SEO and GEO into their broader digital marketing ecosystem. The Digital Strategy Consultant works cross-functionally with Sales, Customer Success, and Product to ensure strategic alignment, accelerate time-to-value, and support long-term customer growth within the Enterprise segment. Strategic Advisory, Discovery & Roadmapping: Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess SEO and GEO maturity, operating models, workflows, and organizational readiness. Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations. Translate findings into phased, multi-quarter SEO and GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria. Governance, Adoption & Operating Model Transformation: Design scalable SEO and GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment. Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams. Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction. Executive Facilitation & Program Leadership: Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization.. Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve. Lifecycle Strategy & Growth Alignment: Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle. Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities. Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation. Internal Strategy & Methodology Contribution: Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services. Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery. Move together. Raise the bar. Learn fast—grow faster. That’s the default. And here’s what else is needed to succeed in this role: 8+ years of experience in digital strategy, SEO and GEO consulting, change management, enterprise advisory, or related roles within SaaS or MarTech environments Proven experience leading structured discovery engagements and translating insights into actionable, executive-level strategic roadmaps Demonstrated ability to design scalable operating models, governance frameworks, and cross-functional workflows Experience influencing senior stakeholders and driving strategic alignment at the Director and VP level. Strong expertise in SEO and GEO strategy, competitive analysis, and performance measurement with the ability to clearly connect strategic initiatives to commercial outcomes. Exceptional facilitation, stakeholder-management, and executive communication skills Ability to identify risks early, manage ambiguity, and re-prioritize initiatives in dynamic enterprise environments Experience working cross-functionally with Marketing, Product, Engineering, and Executive stakeholders Comfortable managing multiple strategic engagements simultaneously while maintaining high-quality outcomes Not required, but a plus Experience with enterprise-level SEO and GEO and digital marketing platforms such as Semrush, BrightEdge, Conductor, Botify, SimilarWeb, or others Familiarity with AI-driven search trends, content strategy frameworks, and advanced analytics integrations Background in digital marketing consultancy or professional services environments Unlimited PTO Hobby & team building budget allowance Employee Support Program Loss of family member financial aid Employee Resource Groups Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Ready to be a part of this mission? Join us!

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! This is a fantastic opportunity to join our team and perfect for those looking for a part-time schedule. You will work 3 x 8-hour shifts each week with shifts scheduled on different days each week. On top of your base pay you will receive premiums that will increase your average hourly earnings to £14.54 per hour. All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent, Part-Time Contract Hours: 24 hours per week (including paid breaks) Contracted days: You will be required to work any 3 days out of 7 doing 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. We prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

THE COMPANY \n An expanding and hugely successful legal information service provider. \n THE ROLE \n For an outstanding employment lawyer looking for a change of direction paired with a better work life balance and yet remaining at the cutting edge of legal developments. \n An Employment lawyer is sought to join the Knowledge Team on either a full-time or part-time basis. \n This is an unrivalled opportunity to join a dynamic and rapidly expanding digital business in a newly-created role in a company in an exciting phase of its ongoing development in which you will play an integral part. \n The role is varied with significant scope and autonomy to input into the expansion of the service and its interaction with other content streams. \n Your role will include \n\n • Developing the service over time, with new topics, automated precedents, training resources and news commentary/analysis\n, • Scoping, writing, reviewing and editing top quality content,\n, • Co-ordinating and working in close collaboration with barristers, knowledge lawyers, editors and external experts and specialists\n, • Supporting customer engagement and responding to subscriber queries\n, • Maintaining and developing own expertise, keeping up to date with legal and market developments and researching sources to identify matters relevant to subscribers\n\n THE CANDIDATE \n Together with strong technical employment law knowledge, candidates must have at least 3pqe and broad experience of employment law in the UK (whether at the Bar or within a law firm). \n A demonstrable aptitude for writing high quality legal copy in an engaging and accessible way, and a genuine interest in communicating legal developments to others, is essential. \n This role is based in London with full flexibility for remote working. Both full and part-time applicants will be considered. \n \n \n Lipson Lloyd Jones Ltd is acting as an Employment Agency in relation to this vacancy.

Salesforce Consultant | £400 – £500 | Outside IR35 | 6 Months | Fully Remote We’re recruiting for an experienced Salesforce Consultant for a 6-Month contract role. This is a pivotal role supporting a client launching a new product line requiring scalable service processes, custom solutions and optimised customer journeys. This position is determined as Outside IR35 and is offered on a fully remote basis.Key Responsibilities\n\n • Deliver Salesforce Service Cloud and Experience Cloud solutions for new digital product launches.\n, • Configure scalable Sales Cloud processes supporting high-volume customer journeys and workflows.\n, • Build secure integrations between Salesforce and a range of core systems.\n, • Ensure solution designs follow Salesforce best practices and governance standards.\n, • Collaborate with cross-functional teams to deliver successful project outcomes.\n If this Salesforce Consultant role sounds like a good fit and you’d like to know more, please apply with your most up-to-date CV and I’ll be in touch.Salesforce Consultant | £400 – £500 | Outside IR35 | 6 Months | Fully Remote

Site Based Engineer \n ?? Site-Based Role?? Pareto FM?? Full-Time The Opportunity\n Pareto FM is looking for a skilled and motivated Electrical Engineer to join our on-site engineering team. This is a hands-on role responsible for maintaining, repairing, and optimising electrical systems within a busy commercial environment. \n We're looking for an electrically qualified engineer who enjoys problem-solving, takes pride in delivering high standards, and can work collaboratively with colleagues while providing excellent service to the client. \n This role offers the opportunity to work within a supportive engineering team, playing a key role in ensuring building systems remain safe, compliant, and fully operational. The Role\n As the Site-Based Electrical Engineer, you'll be responsible for the day-to-day maintenance and operation of electrical systems across the site. You'll carry out planned preventative maintenance, respond to reactive issues, support compliance activities, and help maintain a safe and efficient working environment. \n You'll work closely with the Engineering Supervisor and Fabric Technician, supporting the delivery of high-quality facilities management services while ensuring compliance with all relevant regulations and standards. Key Responsibilities\n\n • \n Carry out planned preventative maintenance (PPM) and reactive maintenance across electrical systems. \n • \n Inspect, test, maintain, and repair electrical infrastructure and equipment. \n • \n Diagnose faults and resolve electrical issues efficiently to minimise downtime. \n • \n Maintain power distribution systems, lighting, emergency systems, and associated plant. \n • \n Conduct routine inspections and compliance checks in line with statutory requirements. \n • \n Ensure all electrical systems operate safely and efficiently. \n • \n Maintain accurate records of maintenance activities, inspections, and testing. \n • \n Complete work orders and update CAFM systems as required. \n • \n Support electrical upgrades, installations, and improvement projects. \n • \n Work alongside contractors and specialist suppliers where required. \n • \n Provide technical support and guidance on electrical matters. \n • \n Ensure compliance with all health and safety procedures and electrical regulations. \n • \n Support the wider engineering team in delivering excellent service to the client. \nWhat We're Looking ForEssential\n\n • \n UK-recognised electrical qualifications, such as: \n \n • \n City & Guilds 2365 Diploma in Electrical Installations (or equivalent) \n • \n 18th Edition Wiring Regulations \n \n • \n Experience in electrical maintenance, repair, and fault finding within Facilities Management or a similar environment. \n • \n Strong understanding of UK electrical regulations, standards, and safe working practices. \n • \n Excellent fault-finding and problem-solving skills. \n • \n Ability to work independently and manage workload effectively. \n • \n Strong communication and customer service skills. \nDesirable\n\n • \n Experience within commercial building environments. \n • \n Knowledge of building services systems and facilities management operations. \n • \n Experience using CAFM systems and digital maintenance platforms. \nTeam & Support\n You'll report directly to the Engineering Supervisor and work closely alongside the site's Fabric Technician as part of a collaborative engineering team. \n Engineers are supported through regular communication, operational guidance, and access to the wider Pareto FM technical and contract management teams, ensuring ongoing support and development. About You\n You'll be a proactive and professional engineer who takes ownership of your work and maintains high standards at all times. \n You will be comfortable working within a client-facing environment, capable of building positive relationships with colleagues, contractors, and stakeholders while delivering a first-class service. Why Join Pareto FM?\n\n • \n Join a growing and people-focused facilities management business. \n • \n Work within a supportive and collaborative engineering team. \n • \n Opportunity to develop your technical skills and broaden your experience. \n • \n Exposure to a varied and interesting commercial environment. \n • \n Ongoing training, support, and career development opportunities. \n • \n A role where your expertise and contribution genuinely make a difference. \n\n #ROL

Job Title: HGV Class 2 Driver \n Location: Based in Belvedere, DA17 6BG. Applicants that do not live within a reasonable travelling distance to the Operating Centre will not be considered for the role. \n Salary: £40K + per year depending on experience \n Job type: Full time, Permanent \n Join London’s Growing Waste & Recycling Operators. \n We are expanding our fleet! Whether you are an experienced driver or newly qualified, we want to hear from you. We offer more than just a driving job - we invest in our people, provide modern vehicles, and support your long-term career growth. \n About the Role: \n You will safely operate a variety of specialist HGV Class 2 vehicles, collecting and transporting waste and recycling across London while delivering great customer service. \n Key Responsibilities: \n\n • Drive specialist Class 2 vehicles safely and professionally.\n, • Perform daily vehicle safety checks.\n, • Secure all loads properly.\n, • Follow road regulations and health & safety standards.\n, • Work closely with the transport team.\n\n Our Fleet Includes: \n You’ll get the chance to build your skills and drive a variety of modern vehicles, including: \n\n • Skip lorries & Dustcarts\n, • Roll On Roll Off (RoRo) & Mini RoRo\n, • Tippers, Cages, and Artics\n\n What We’re Looking For: \n\n • A valid HGV Class 2 (Category C) licence.\n, • A valid CPC and Digital Tachograph Card.\n, • Good knowledge of London routes.\n, • A reliable, safe, and professional attitude.\n\n What We Offer: \n\n • Weekly pay\n, • Overtime opportunities\n, • 25 days annual leave plus bank holidays\n, • Sick pay\n, • Refer a friend scheme with potentially earning a further £250.\n, • Modern, well-maintained fleet\n, • Company uniform and PPE provided\n, • Ongoing training and development\n, • Career Progression Opportunities\n, • Supportive transport team and management\n, • Stable, growing business with long-term opportunities\n\n Apply Today: \n Ready to join a company that values and respects its drivers? Apply now and grow your career with us! \n Candidates with experience in the following roles are encouraged to apply: \n HGV Class 2 Driver, HGV Driver, RoRo Driver, Skip Driver, Tipper Driver, Dustcart Driver, Waste Collection Driver, Recycling Driver, Transport Driver, Logistics Driver, Commercial Driver (Class 2), Multi-Drop HGV Driver, or similar driving roles.

Project Manager – Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London)We're looking for a skilled and commercially-minded Project Manager to lead the successful delivery of strategic initiatives, driving projects from concept through to implementation and benefits realisation. This is a fantastic opportunity to manage high-profile programmes, work with senior stakeholders, and influence meaningful organisational change on an international scale.You'll play a key role in ensuring projects deliver measurable business value whilst balancing scope, cost, quality, risk, and stakeholder expectations.What You'll Be Doing\n\n • Leading the end-to-end delivery of complex projects and programmes, ensuring alignment with strategic business objectives.\n, • Developing and maintaining realistic, data-driven project plans that adapt to changing priorities, risks, and dependencies.\n, • Managing multi-disciplinary and geographically dispersed teams, both internally and through third-party suppliers and partners.\n, • Driving project governance, reporting, RAID management, and benefits realisation throughout the project lifecycle.\n, • Building strong relationships with senior stakeholders, influencing decisions and ensuring alignment on project outcomes.\n, • Managing budgets, resources, procurement activities, contracts, and supplier relationships to achieve value for money.\n, • Identifying and mitigating project risks while ensuring compliance with organisational and regulatory requirements.\n, • Facilitating project reviews, lessons learned, and continuous improvement activities to strengthen delivery capability.\n, • Communicating project progress, risks, dependencies, and outcomes clearly and confidently to stakeholders at all levels.\n, • Creating an environment where teams are empowered to collaborate effectively and deliver high-quality outcomes.\nWhat We're Looking For\n\n, • Significant experience delivering large, complex projects and programmes within multinational organisations.\n, • Proven ability to manage multi-million-pound budgets, resources, timelines, and competing priorities.\n, • Experience working within matrix environments and leading virtual, geographically dispersed teams.\n, • Strong stakeholder management skills, with the ability to influence and engage senior leaders and executive-level audiences.\n, • Demonstrable experience managing third-party suppliers, contracts, and external delivery partners.\n, • Strong governance, risk management, compliance, and assurance experience.\n, • Experience using project planning and collaboration tools such as Jira, Confluence, Miro, Microsoft Project, Planner, and related platforms.\n, • Excellent communication, presentation, and reporting skills.\n, • Ability to balance strategic thinking with hands-on delivery execution.\nDesirable Experience\n\n, • Delivery of digital, online, technology, or transformation programmes.\n, • Experience negotiating and managing commercial contracts and supplier agreements.\n, • Experience delivering learning, education, assessment, or customer-focused programmes.\n, • Experience operating within highly regulated or governance-focused environments.\n, • Exposure to Agile, Hybrid, and traditional project delivery methodologies.\nQualifications\n\n, • Degree or equivalent professional experience.\n, • Project Management certification such as PRINCE2, PMP, Agile, SAFe, or equivalent.\nProject Manager – Up to £46,000 + Bonus + Exceptional Benefits (Civil Service Pension) + Hybrid (Stratford, London)

We’re looking for a dedicated Lift Engineer to carry out call-outs, repairs, and planned maintenance on a wide range of passenger and goods lifts across your designated area.Lift EngineerPermanent4 on / 4 off shift pattern (12-hour shifts 5pm-5am) Night Shift Salary is DOEGreater LondonLift EngineerJob Description\n\n • Attend breakdowns, repairs, and routine maintenance visits on vertical lifts\n, • Work safely at all times, following health & safety procedures\n, • Deliver a consistently high standard of service and customer care\n, • Use digital systems to log work and improve first-time fix rates\n, • Support and mentor apprentices when required\n, • Take part in the out-of-hours call-out rota\nLift EngineerEssential Experience/Skills/Qualifications\n\n, • Experience working on passenger and goods lifts\n, • Strong mechanical and electrical engineering knowledge\n, • NVQ Level 3 (or working towards with good progress)\n, • Excellent communication and a customer-focused approach\n, • Full UK driving licence and willingness to travel\n\n\n, • Company vehicle, tools, and PPE provided\nLift Service EngineerCompany Benefits\n\n, • 25 days + bank holidays\n, • Company vehicle, tools, and PPE provided\n, • Flexible working hours\n, • Voluntary Activities\n, • Cycle to work scheme\n, • Rewards scheme\n, • Life Assurance Scheme\n, • Learning and Development Opportunities\n, • Sports and Social Club\nIf you feel you’re a good fit for this position, please click ‘apply’

Be part of something great \n Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. \n Manage a team of Adult Skills Vocational Trainers to deliver high-quality teaching learning and assessment and continuously improve teaching/learning programs across provision. \n Manage a team to create a high performing and engaged culture. Plan delivery timetables effectively to support trainer caseloads are maintained throughout the academic year to achieve contract KPI’s. \n Qualifications & Experience: \n Essential \n • Hold a minimum of a Level 4 teaching qualification (CTTLS or equivalent). \n • Level 3 Award Assessing Vocationally Related Achievement or equivalent. \n • Delivered Adult skills or apprenticeship contracts. \n • Where required, subject-specific qualifications and/or occupational knowledge/experience to support the accredited/non-accredited training (Adult Skills) delivery to 19+ Adults in any or some of the following subject areas \n o English \n o Maths \n o Digital \n o Customer Service \n o Business Administration \n o Hospitality \n o Warehousing & Logistics \n • English and Maths to at least Functional Skills level 2 \n • Management qualification at least level 3 \n • Experience using on-line learning platforms and portfolios. \n • Develop curriculum and resources to enhance learner journey. \n Desirable \n • Level 4 Award in the Quality Assurance of Assessment Process and Practice or equivalent \n • Safeguarding Lead \n Individual Competencies \n • Previous experience of managing a team of trainers. \n • Ability to inspire, motivate, and direct diverse teams towards achieving operational excellence. \n • IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams \n • A track record of managing and supporting colleagues and learners face-to-face and remotely. \n • Proven track record of working with unemployed people on programmes that facilitate positive outcomes (e.g. sustainable job outcomes, further education, volunteering) \n • Ability to plan and organise own workload and meet deadlines. \n • Self-motivated with a pro-active ‘can-do’ attitude \n • Positive attitude, working on solutions and not building barriers. \n • Excellent communication skills and experience of forging strong relationships with Internal & External Stakeholders. \n • Experience of delivering services to meet contractual and quality standards. \n • Experience of Ofsted inspections as a support role. \n • Able to meet and exceed retention and achievement targets for qualifications and progression outcomes. \n • Ability to manage learner numbers in line with budgets and delivery profiles. \n • Excellent presentation skills. \n • Planning training to be delivered face-to-face (at Maximus site or employer/outreach premises) and/or online (e.g. webinars) \n • To work flexibly as required, which may require some working during evenings and weekends. \n • Undertake any other tasks and responsibilities appropriate to the level of this post \n • Comply with all Maximus policies and procedures including all statutory responsibilities; including and not limited to Health & Safety, Safeguarding, Prevent and Diversity, Equity and Inclusion. \n Travel Requirements: Ability to travel and work across Barking, Enfield & Newham is (Essential) & Full driving license and vehicle owner (Desirable) \n \n \n \n \n

Senior Compliance Officer - Financial Services - Standalone Role - Immediate Start - c£100k+ - Remote Working (England) \n \n Our client, a successful and growing FCA-regulated financial services organisation, is looking for a senior, standalone Compliance Officer to manage and further strengthen their UK compliance framework and ensure continued adherence to all applicable regulatory requirements, particularly FCA regulations. \n As an experienced Compliance Officer, you will act as a trusted advisor to the business and will play a critical role in shaping the firm’s regulatory strategy, embedding a strong compliance culture and supporting sustainable commercial growth within a highly regulated environment. \n This role would suit an individual who enjoys working in hands-on positions, where you will roll your sleeves up and be involved in all areas of compliance, working in a standalone role. \n \n You: \n Our client is looking for someone who has previous compliance and regulatory experience, within the financial sector. You will be commercially astute, a proactive self-starter and able to work in a fast-paced environment. Engaging and energetic are qualities our client is looking for, together with the enthusiasm to drive forward this critical function in the regulated space in which they operate. \n \n Key responsibilities within this Compliance role will include: \n\n • Compliance Management (SMF16): Monitoring and auditing the company’s conduct and compliance needs against UK regulatory requirements; leading the development and enhancement of compliance framework including policies, procedures and processes, monitoring programmes and controls; ensuring the firm meets all regulatory obligations, reporting requirements and industry best practices and holding accountability for compliance oversight within the organisation\n, • Regulatory Engagement: Acting as the primary point of contact with the FCA and relevant regulatory bodies; leading FCA supervisory interactions, information requests and reviews; supporting regulatory change management and implementation of new or revised FCA rules\n, • Financial Crime & AML oversight (SMF17): Managing the firm’s AML and financial crime framework; overseeing financial crime compliance including AML, KYC, sanctions and transaction monitoring and suspicious activity reporting processes; ensuring effective controls are in place to mitigate financial crime risks; acting as the company’s MLRO\n, • Regulatory Reporting: Compiling, reviewing and submitting accurate reports to the FCA; performing daily/monthly reconciliations; monitoring and safeguarding client funds and escalating issues to board, when required\n, • Product Support: Working with management to ensure all new and existing business and product developments are aligned to regulatory requirements; producing and maintaining relevant letter templates/emails, FinProm, scripts and client correspondence adhering to FCA regulations; attending project meetings and advising of best practice and conduct for all sales and service activities\n, • Due Diligence, Anti-bribery and Sanctions Controls: ensuring all due diligence and sanctions controls are met to a high standard of conduct and compliance.\n, • Reporting and Governance: Preparing detailed and informative compliance reports for executive team\n, • General: Working with HR to monitor all AML, TCF and other regulatory training and maintaining compliance administration and relevant reporting to FCA.\n\n \n \n Key experience required to fulfil this role: \n\n • Bachelor’s degree or related\n, • Proven experience of operating in compliance roles within FCA regulated environments\n, • Demonstrable experience holding SMF16 and SMF17\n, • Relevant professional compliance qualifications (e.g. ICA, CISI, Investment Compliance etc.)\n, • Strong knowledge of UK financial services regulations including FCA Handbook\n, • Experience submitting CMAR reports or similar financial reports\n, • Experience within FinTech or digital financial services is highly advantageous\n, • Broad knowledge of risk management practices and relevant legislation and regulations\n, • Commercially minded with the ability to enable growth and not just control compliance and risk\n, • Excellent organisational skills with the ability to work effectively on a number of assignments at any one time\n, • Excellent communication skills with the ability to liaise at all levels and with tactful and effective customer communications\n, • A proactive as well as detailed and results-driven approach with a high level of professionalism\n, • IT literate with strong MS Excel and PowerPoint skills\n, • Tech savvy and eager to utilise emerging technology to support and enhance the compliance function\n\n \n \n Interested in this Senior Compliance Officer role? \n Are you an experienced Compliance Officer, looking for a new role within an FCA-regulated organisation? If so, then please submit your CV, quoting ‘AE-FCA Compliance Officer’

An opportunity has arisen for a Business Analyst to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. \n As a Business Analyst, you will gather and define business requirements, improve processes, and support the successful delivery of multiple digital products. \n This is a 6-month contract-based role offering hybrid / remote working options, salary range of £400 - £500 per day and benefits. \n You will be responsible for: \n\n • Gathering and documenting business, operational, technical and user requirements.\n, • Converting business needs into clear user stories, functional requirements and acceptance criteria.\n, • Supporting the delivery of multiple interconnected digital products and ensuring a consistent end-to-end user journey.\n, • Identifying project dependencies, risks and potential impacts across concurrent workstreams.\n, • Working closely with Product teams to support product discovery, backlog refinement, prioritisation and delivery planning.\n, • Facilitating workshops and collaborating with stakeholders to achieve alignment and informed decision-making.\n, • Reviewing existing business processes and producing future-state process maps to improve efficiency.\n, • Supporting Agile delivery, development activities and user acceptance testing.\n\n What we are looking for: \n\n • Previously worked as a Business Analyst, Process Analyst, Process Improvement Analyst, Data Analyst, Workflow Analyst, Operations Analyst, Business Intelligence Analyst, BI Analyst or in a similar role\n, • Experience within complex digital or multi-product environments.\n, • Strong experience gathering requirements, producing user stories and mapping business processes.\n, • Experience supporting Agile software delivery methodologies.\n, • Background working within healthcare, clinical research, life sciences or another regulated sector.\n, • Confident stakeholder management skills with the ability to engage both technical and non-technical teams.\n, • Experience balancing multiple priorities and translating ambiguous requirements into practical solutions.\n, • Experience working on customer-facing or participant-facing digital platforms.\n, • Good understanding of end-to-end customer journeys, workflow optimisation and service design.\n\n This is a great opportunity for an experienced Business Analyst looking to contribute to meaningful process improvement within a specialist healthcare environment. \n Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. \n Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

An opportunity has arisen for a Business Analyst to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. \n As a Business Analyst, you will gather business requirements, design efficient processes and support the delivery of a Jira Service Management solution. \n This is a 6-month contract-based role offering hybrid / remote working options, salary range of £400 - £500 per day and benefits. \n You will be responsible for: \n\n • Gathering, analysing and documenting business and operational requirements.\n, • Producing functional specifications, user stories and acceptance criteria.\n, • Mapping business processes, workflows, business rules and system integrations.\n, • Acting as the link between business stakeholders, technical teams and external delivery partners.\n, • Managing and refining the project backlog to support successful delivery.\n, • Defining workflow processes and automation requirements.\n, • Supporting solution validation to ensure business requirements are met.\n, • Preparing test scripts, coordinating User Acceptance Testing (UAT) and managing defects through to resolution.\n, • Identifying project risks, dependencies and implementation considerations.\n, • Assisting with business readiness, transition planning and change management activities.\n, • Working closely with technical teams to ensure requirements are accurately reflected within the implemented solution.\n\n What we are looking for: \n\n • Previously worked as a Business Analyst, Process Analyst, Process Improvement Analyst, Data Analyst, Workflow Analyst, Operations Analyst, Business Intelligence Analyst, BI Analyst or in a similar role\n, • Experience in delivering business systems, process improvement or digital transformation projects.\n, • Skilled in requirements gathering, process mapping, and preparing detailed functional documentation.\n, • Experience with Jira Service Management (JSM), IT Service Management (ITSM) platforms or service management transformation projects.\n, • Have experience integrating HubSpot or other CRM platforms.\n, • Ability to produce user stories, functional specifications, workflow diagrams and process documentation.\n, • Experience supporting testing, User Acceptance Testing (UAT) and solution implementation.\n, • Background working within operational, customer service, technology or business transformation environments.\n, • Good understanding of workflow automation, service processes and systems integration.\n\n This is a great opportunity for an experienced Business Analyst looking to contribute to meaningful process improvement within a specialist healthcare environment. \n Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. \n Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Asbestos Surveyor\n Location: Covering Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London (you'll primarily work within your local area, although travel across the wider region will be required when needed).Salary:Up to £43,135 per annum + Company Vehicle + Comprehensive BenefitsContract: Full Time, Permanent About the Role\n We're looking for an experienced Asbestos Surveyor to join client's Asset Management team, helping to ensure the safety and compliance of our domestic and commercial property portfolio. \n This is a field-based role where you'll undertake asbestos Management Surveys across properties owned and managed by the client, providing accurate survey data that supports safe maintenance, refurbishment and investment programmes. You'll also assist with Refurbishment & Demolition (R&D) and Re-inspection surveys as required, working closely with colleagues across Asset Management and Planned Maintenance. \n You'll be based within one of our operating regions, primarily covering properties local to your home location. However, occasional travel across Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London will be required to support business needs. A company vehicle will be provided. \n This is an excellent opportunity for a qualified surveyor who enjoys working independently while making a real impact on customer safety and legislative compliance. What you'll be doing\n\n • Undertaking asbestos Management Surveys in accordance with HSG264 using TEAMS (The Electronic Asbestos Management System).\n, • Identifying, assessing and accurately recording asbestos containing materials (ACMs) and non-asbestos materials within domestic and commercial properties.\n, • Managing your own workload and diary to achieve monthly survey targets and operational priorities.\n, • Carrying out Refurbishment & Demolition (R&D) and Re-inspection Surveys where required.\n, • Providing technical advice and guidance on asbestos surveys to colleagues and stakeholders across the business.\n, • Supporting quality assurance by assisting with survey report reviews and maintaining high data standards.\n, • Working closely with Planned Maintenance teams to ensure survey information is available before refurbishment works commence.\n, • Recording survey outcomes, no-access visits and cancellations to support effective programme management.\n, • Maintaining accurate digital records in line with GDPR and company procedures.\n, • Keeping up to date with changes in asbestos legislation, guidance and industry best practice.\nWhat we're looking for\n You'll be a self-motivated surveyor with excellent technical knowledge, strong organisational skills and a commitment to delivering high-quality customer service. \n You'll also have: \n\n • P402 Surveying & Sampling Strategies for Asbestos in Buildings or RSPH Level 3 Award in Asbestos Surveying.\n, • A minimum of two years' experience as a lead asbestos surveyor.\n, • GCSEs (or equivalent), including English and Maths.\n, • Experience carrying out asbestos Management Surveys, with knowledge of Refurbishment & Demolition Surveys and Re-inspections.\n, • A good understanding of CAR 2012, HSG264 and CDM 2015.\n, • Strong IT skills, including Microsoft Office. Experience using TEAMS is desirable but not essential.\n, • Excellent communication skills with the ability to explain technical information clearly to colleagues and customers.\n, • The ability to work independently, prioritise workloads and meet performance targets.\n, • Experience managing asbestos survey data and responding to technical enquiries.\n, • A full, clean manual UK driving licence.\n\n Disclaimer: \n This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Asbestos Surveyor\n Salary: £43,135 + Company Vehicle \n \n Are you an experienced Asbestos Surveyor looking for a rewarding field-based role with an established organisation? \n We are recruiting for a qualified Asbestos Surveyor to join a specialist property team carrying out asbestos management surveys across a diverse residential and commercial property portfolio. What is on Offer?\n\n • Salary of £43,135\n, • Company vehicle provided\n, • Comprehensive employee benefits package\n, • Generous annual leave entitlement\n, • Pension scheme\n, • Ongoing training and professional development\n, • Stable, permanent employment with an established organisation\n, • Varied and interesting workload across domestic and commercial properties\nThe Role\n You will undertake asbestos management surveys in accordance with HSG264 and current legislation, accurately identifying and recording asbestos-containing materials to ensure compliance and support effective asset management. \n Your responsibilities will include: \n\n • Carrying out asbestos management surveys across domestic and commercial properties.\n, • Undertaking refurbishment, demolition and re-inspection surveys where required.\n, • Producing accurate survey reports and maintaining high-quality records.\n, • Managing your own diary to meet operational targets.\n, • Providing technical advice relating to asbestos surveys and findings.\n, • Building positive relationships with customers, colleagues and contractors.\n, • Maintaining accurate digital records using Microsoft Office and asset management systems.\n, • Supporting the wider surveying team to ensure consistently high-quality data.\nAbout You\n To be successful, you will have: \n\n • P402 qualification (or equivalent recognised asbestos surveying qualification).\n, • Proven experience carrying out asbestos surveys within occupied domestic properties.\n, • Excellent knowledge of HSG264 and asbestos surveying best practice.\n, • Strong attention to detail.\n, • Good IT skills, including Microsoft Office and the ability to use asset management systems.\n, • Excellent communication and customer service skills.\n, • The ability to organise your own workload and work independently.\n, • A full UK manual driving licence.\n\n Experience within the housing association or social housing sector would be advantageous but is not essential. Travel\n This is a field-based position covering Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London. \n Extensive travel is required. Wherever possible, work will be allocated close to your home location, although flexibility to travel across the region is essential due to the nature of the team. \n Applicants must live within, or on the border of, the operating region. \n If you are an experienced Asbestos Surveyor looking for your next opportunity, we would like to hear from you. Please apply with your up-to-date CV, ensuring your current home town is clearly shown. \n \n Should your application be successful, you will be contacted shortly. \n Please note: The job title shown above may be different to local job titles used in the client’s business and issued on their contract of employment. \n Thank you for your interest in our role. E Personnel Recruitment endeavours to respond to all applications; however, due to the volume of CVs received, this may not always be possible. \n Apply in the strictest of confidence to E Personnel Recruitment, specialists in Permanent & Temporary Recruitment and a member of the Recruitment & Employment Confederation (REC) which is the professional body for the recruitment industry.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina \n Ref: 23461 \n The Skills You'll Need: Fluent in Cantonese and Mandarin, Experience in business analysis, familiar with digital banking tools. \n Your New Salary: up to £45k, depending on experience \n Hybrid , 1 day WFH, 4 days in office. \n 12 months Fixed Term Contract \n Start: ASAP \n \n Position Summary: \n We are seeking a versatile Business Analyst with Operational Support responsibilities to contribute both strategic project initiatives and daily business operations. This dual role position requires a candidate who can evaluate and improve business processes while also ensuring smooth day to day support for internal teams and external stakeholders. \n \n Business Analysis and Projects: \n\n • Gather, analyze, and document business requirements.\n, • Review and improve workflows to enhance efficiency and customer experience.\n, • Assist in project coordination and implementation.\n, • Prepare user guide, process documentation, and training materials.\n, • Develop test cases and perform UAT for system/process changes.\n, • Collaborate with teams to implement improvements.\n\n \n Operational Support: \n\n • Handle hotlines calls and respond to internal/external inquiries.\n, • Provide daily operational and administrative support.\n, • Ensure adherence to internal policies and procedures.\n\n \n Business Analyst - What You'll be Doing: \n Process \n\n • To maintain a clean and organized workspace in adherence to the Clear Desk Policy to ensure confidentiality and compliance.\n, • To exercise due diligence and care in handling all transactions to minimise risk and ensure accuracy.\n, • To follow established operational procedures, internal controls, and compliance requirements consistently.\n, • To identify opportunities for process improvement and contribute to workflow efficiency.\n\n \n People \n\n • To ask for help and support where necessary.\n, • To maintain good team work and work relationship with colleagues and other departments.\n\n \n Customer \n\n • To demonstrate a comprehensive understanding of the bank’s products and services before engaging in any customer-facing sales or advisory activities.\n, • To deliver prompt and effective resolution to customer queries, concerns, and complaints, ensuring a positive experience.\n, • To provide accurate and relevant product information and support customers’ needs.\n, • To build and maintain customer trust by offering reliable, compliant, and transparent service at all touchpoints.\n\n \n Compliance & Risk Management \n\n • Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and\n, • Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.\n\n \n Business Analyst - The Skills You'll Need to Succeed: \n\n • Experience in retail banking and/or business analysis (customer service, online banking and/ card industry experience is a plus)\n, • Familiarity with digital banking tools (e.g. Mobile apps, digital wallets)\n, • Strong understanding of core banking process (e.g. payment, compliance)\n, • Analytical mindset with problem solving skills\n, • Hands-on experience translating complex business requirements into Epics, User Stories and clear acceptance criteria. Familiarity with JIRA is preferred.\n, • Comfortable working with data analysis, proficient in Excel, knowledge of basic SQL or Power BI is an advantage\n, • Excellent communication skills, both verbal and written, for engaging with customers and collaborating with stakeholders.\n, • Fluent in English, Cantonese and Mandarin.\n\n \n Please view all our Team China jobs at people-first-recruitment \n Please follow us on Linkedin: people-first-team-china \n We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. \n People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. \n People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Customer Success Manager - Network Services \n Location: London (Hybrid - 3 days per week in the office)Salary: Up to £65,000 Basic + Bonus + Excellent Benefits The Opportunity\n We're partnering with a fast-growing global technology consultancy that's looking to appoint a Customer Success Manager to take ownership of one of its largest Investment Banking clients. \n This is a strategic customer success and account management role where you'll be responsible for strengthening senior stakeholder relationships, ensuring exceptional service delivery, identifying growth opportunities, and becoming a trusted advisor to a high-profile enterprise client. \n If you enjoy building long-term client relationships, working alongside technical experts, and helping customers maximise the value of technology solutions, this is an excellent opportunity to join a business that's investing heavily in growth. About the Business\n Our client is a leading global technology consultancy specialising in Network & Infrastructure Consulting Services, helping enterprise organisations design, build, automate and manage complex IT environments. \n Their expertise includes: \n\n • Network Engineering\n, • Network Automation (NetDevOps)\n, • Infrastructure Virtualisation\n, • Enterprise Data\n, • Managed Network Services\n, • Delivery Assurance\n, • Business Process Consulting\n\n With more than 1,500 employees across 50+ global markets, they deliver innovative networking and infrastructure solutions for some of the world's most recognised organisations. The Role\n You'll become the trusted day-to-day contact for a major Investment Banking client, ensuring exceptional customer experience while identifying opportunities to expand existing services. \n Working closely with Sales, Service Delivery, Architects and Marketing, you'll help shape client strategy, influence solutions, and ensure every engagement delivers real business value. Key Responsibilities\n\n • Manage and develop a strategic enterprise customer relationship.\n, • Build strong relationships with key stakeholders across the client organisation.\n, • Act as the primary escalation point, ensuring outstanding customer satisfaction.\n, • Identify opportunities to grow existing accounts and work alongside the New Business team on expansion opportunities.\n, • Support proposals, RFPs and contract renewals.\n, • Coordinate with Service Delivery and Technical teams to ensure seamless project delivery.\n, • Produce accurate account plans, forecasts and customer reviews.\n, • Stay up to date with the company's networking and infrastructure solutions to advise customers effectively.\n, • Spend approximately two days per week on-site with the client.\nWhat We're Looking For\n We're interested in speaking with candidates who have experience in Customer Success, Technical Account Management or Account Management within a Managed Service Provider, Networking, Infrastructure or Technology Services environment. \n You'll ideally have: \n\n • Experience managing enterprise customer relationships\n, • A commercial mindset with the ability to identify growth opportunities\n, • Knowledge of networking, infrastructure or managed services\n, • Excellent stakeholder management and communication skills\n, • Strong organisational and account planning abilities\n, • Confidence working with both commercial and technical teams\n, • Experience within Financial Services is advantageous but not essential\nWhat's On Offer\n\n, • Up to £65,000 basic salary\n, • Performance-related bonus\n, • Hybrid working\n, • A newly created role with genuine career progression\n, • Ongoing training and professional development\n, • Collaborative, supportive culture\n, • Opportunity to work with one of the company's flagship enterprise customers\nBenefits\n\n, • 25 days holiday plus bank holidays\n, • Annual bonus\n, • Private healthcare\n, • Company pension\n, • Life assurance\n, • Personal accident cover\n, • Free on-site gym\n, • Employee discounts platform\n, • Regular social events\nInterested?\n If you have experience in Customer Success, Technical Account Management or Account Management within an MSP, Network Services or wider Technology environment and are looking to join a growing international business where you can make a genuine impact, we'd love to hear from you. \n Apply today or contact ABR Associates for a confidential discussion. \n ABR Associates Ltd acts as an Employment Agency in relation to this vacancy. We specialise in recruiting permanent professionals across the Technology, SaaS, Digital, Media, Market Research, Events and Business Information sectors.

Marketing Manager (Law or Legal Experience) (Part-Time, Hybrid) – London - up to £45k per annum (pro rata) plus company benefits \n Our client is well-established Marketing Agency; due to continued growth and expansion they are now looking to recruit a Marketing Account Manager (Must have in-house legal marketing experience) \n As the dedicated Marketing Account Manager to a selection of our professional services clients, you will need to be able to identify, develop, and implement marketing strategies to meet their organisational and strategic objectives. \n Main responsibilities: \n\n • Research and create marketing strategies and tactical action plans for clients\n, • Manage and coordinate all marketing activities for your clients derived from the agreed strategies\n, • Conduct market research to determine market requirements for existing and future services\n, • Analysis of customer research, current market conditions and competitor information\n, • Develop and implement marketing plans, email campaigns, and projects in line with organisational objectives\n, • Write content including blogs and case studies for the business and for clients\n, • Expand and develop marketing platforms\n, • Manage the productivity of the marketing plans and projects\n, • Monitor, review and report on all marketing activity and results\n, • Report on return on investment and key performance metrics\n, • Create and present marketing topics to internal and external audiences\n, • Liaise with media and advertising\n, • Write multiple social media posts and schedules for clients and create visuals using Canva or other design tools\n\n Applicants should possess the following skills / experience: \n\n • CIM or equivalent qualification/experience\n, • Digital marketing: 3 years (preferred) - to include the ability to plan, implement and report on digital marketing channels including SEO, Google Analytics and social media\n, • Professional service marketing: 2 years (required) - understanding or work experience in the professional service sector (law/accountancy/financial services etc)\n\n Benefits include: \n\n • Salary up to £45k pro-rata, depending on experience\n, • Flexible from 20 hours per week over a minimum of min 4 days\n, • Work from home available and office working\n, • 20 days holiday (pro-rata) + 8 bank holidays\n, • NEST pension\n, • Additional leave (discretionary)\n, • Holiday on your birthday (if falls on working day)\n, • Annual discretionary bonus after year 1\n, • Continued professional development\n, • Professional membership (paid for)\n, • Casual dress\n, • Company events\n, • Wellness programmes\n\n Hours: Part Time – From 20 hours per week over minimum of 4 days \n \n Keywords – marketing, law firm, legal marketing, law marketing, marketing agency, legal marketing agency, law marketing agency, CIM, digital marketing, law, accountancy, financial, SEO, Google Analytics, social media, marketing strategies, Canva, blogs, London, hybrid, home-based

Washroom Service Driver£12.92 per hour | £26,879 + Bonus (OTE £28,079) per year | 40 hours guaranteedPermanent | Monday to Friday | No scheduled weekendsThe Washroom Service Driver role at phs will involve:You’ll follow a pre-planned daily route visiting our customers to:\n\n • Collect feminine hygiene bins and nappy bins within customer premises\n, • Service and replace hygiene products\n, • Complete compliance documentation (digital and paper-based)\n, • Deliver professional and courteous customer service\n, • Return to the depot once a week to unload collected waste\nRoutes and schedules are centrally planned to ensure efficiency, safety and compliance.This is a physically active role suited to someone who prefers being on the move.The ideal candidate for a Washroom Service Driver at phs will have:\n\n, • Full UK Manual Driving Licence (held 12+ months)\n, • Maximum 6 points (no DR/DD/CD/TT/IN/AC endorsements in last 5 years)\n, • Able to work within a 6am–6pm window (40 hours per week)\n, • Reliable, safety-conscious and professional\n, • Good attention to detail\nIn return for your commitment and expertise, you will get:\n\n, • £26,879 + Bonus (OTE £28,079)\n, • Works out at £12.92 per hour + bonus\n, • 40 hours a week\n, • Overtime opportunities\n, • 13 paydays per year (every 4 weeks)\n, • Company vehicle (for business use)\n, • Virtual GP for you and your household \n, • Buy and sell holiday scheme\n, • Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’\n, • Training to expand your skills. We offer accredited ILM training through external and in-house training\n, • Apprenticeship opportunities\n, • 23 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme\n, • Free Parking onsite so no parking costs\n, • Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…\nAbout phs:Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Positive Employment is currently recruiting for a 3.5t Ton Delivery Driver for our client a whit goods business operating across the UK. This role i based in the Ruislip area. \n The successful post holder will play a critical role in achieving the client's purpose of helping everyone enjoy amazing technology. \n Not only will they be safely delivering, installing and collecting of a range of electrical products into our customers’ homes, which include White Goods, Televisions and cookers they will be the face of the business and help them become a market leader by providing unrivalled customer service. \n This role is a temporary contract initially for 3 months with the possibility to extend. \n Duties and Responsibilities but not limited to: \n\n • Safely deliver, install and demonstrate White Goods, Televisions and Cookers in their customers property.\n, • Engaging with customers, keeping them informed and ensuring their delivery and their installation is carried out to the highest standard following best practice guidance.\n, • Maintain regular contact with the site throughout the day to meet any changes to a customer delivery request, discussing and escalating unplanned issues, seeking guidance and adapting as necessary.\n, • Ensure the handheld operating device (Savvy) is always used correctly by completing visits and obtaining customer signatures.\n, • Liaise with Manufacturers at the point of delivery when necessary.\n, • Handle all products safely and with care, supporting your colleagues to do the same.\n, • Able to meet the physical requirements of the role.\n, • Ensure you follow continuous professional development, maintaining their driving license and ensuring required training and knowledge is kept up to date.\n, • Manage changing volumes of load held in the vehicle during the day. Regularly review, adjust, and secure the load to ensure safety whilst using equipment provided (i.e., straps and sack barrows).\n\n Personal Requirements: \n\n • A Full UK/EU B driving license (with a maximum of 6 penalty point), or meet criteria to work towards license.\n, • Valid Digital Tachograph card – Desirable however will be provided if successful.\n, • Utilise equipment and correctly handle products to ensure best practice for a safe delivery e.g., following manual handling and Health and Safety training.\n, • Previous experience driving a 3.5T vehicle with no driver blameworthy accidents and no more than 3 new points).\n\n Working Hours: Approx 45hrs per week / Shift days can be between Monday - Sunday \n Pay: £17.20 per hour (Overtime rate +40hrs 1.5x) \n Please note this role is within the scope of IR35.

Portuguese (Portugal) Sales Consultant \n London, UK \n The company \n Our client is a leading financial markets education provider with offices in London and Dubai and exciting expansion plans across Portugal. They help aspiring traders and investors develop their knowledge through a range of educational programmes, from free beginner courses to advanced professional training. \n This is a great opportunity for a Portuguese-speaking Sales Consultant to join the London team and become a key part of the company's expansion into the Portuguese market. \n The Role \n As a Portuguese Sales Consultant, you will work with warm inbound leads generated through marketing campaigns across social media and other digital channels. Your role will be to engage prospective clients, understand their goals, build strong relationships, and recommend the most suitable educational programmes. \n Key Responsibilities \n\n • Contact and qualify warm inbound leads.\n, • Present and explain the company's financial education programmes.\n, • Guide clients through the enrolment process.\n, • Build strong relationships and establish trust with customers.\n, • Manage your sales pipeline and updated the CRM.\n, • Work closely with colleagues in both London and Portugal.\n, • Deliver a professional and positive customer experience throughout.\n\n Requirements \n\n • Fluent in Portuguese (Portugal) and English.\n, • 1-2 years of experience in sales, customer service, client services, or another customer-facing role.\n, • Confident in communicating with people at all levels.\n\n What's on Offer \n\n • £25,000 basic salary, OTE £120k.\n, • Comprehensive training and ongoing coaching.\n, • Career growth and potential to progress into a Team Lead position.\n, • The chance to join a rapidly expanding international company.\n\n Interview Process \n\n • Recruiter screening\n, • Telephone interview with the Director\n, • Face-to-face interview with the management and Portugal team\n

\n \n Customer Service Officer (6-month fixed term contract) \n Watford (Office Based) \n 37 hours per week \n \n The Vacancy \n \n Introduction to the role \n \n We work with our customers and communities to change lives, and we’re looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. \n \n As a Customer Services Officer, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call center. \n \n Role purpose \n \n We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. \n \n The right candidate will be highly customer-focused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience. \n \n What’s the role? \n \n Key Accountabilities: \n \n\n • Be the first point of contact for the organisation’s customers, assisting with a range of enquiries and liaising with other staff members as required.\n\n \n\n • Assess and resolve enquiries, requests and complaints by telephone, email, online or face to face as reasonably possible.\n\n \n\n • Effective administration of the repairs process to include call handling, email responses, diagnosing faults, raising jobs, allocating and issuing jobs, managing work in progress, updating, and completing works on the system in a timely and effective manner.\n\n \n\n • Focus on creating a first-time resolution for the customer ensuring queries are dealt with where possible at first point of contact, taking ownership to resolve queries effectively.\n\n \n\n • Apply sound judgement to resolve customer queries in relation to repairs and maintenance. Doing so promptly as well as managing such queries sensitively and effectively through satisfactory resolution.\n\n \n\n • Provide accurate repairs advice to customers.\n\n \n\n • Demonstrating empathy, professionalism and the ability to manage conflict, achieving a balance between requirements of customers and internal stakeholders.\n\n \n\n • Acting as a key point of contact for customer enquiries and signposting customer queries appropriately.\n\n \n\n • Ensuring that all customer enquiries and requests are dealt with in a prompt, courteous manner that demonstrates excellent customer service in all communications with customers.\n\n \n\n • Provide a comprehensive information service to all customers, advising on services, policies, procedures of the organisation to either inform or resolve the needs of the customer.\n\n \n\n • To use sound judgement and take decisions within the established procedures/policies for each service request including logging, processing and progress chasing enquiries or repairs requests whilst adhering to the procedures, policies, service standards and key performance targets to maximise customer satisfaction\n\n \n \n What are we looking for? \n Essential: \n \n\n • Experience in Customer Service / Reception\n\n \n\n • Qualifications in Customer Service / Customer Care\n\n \n\n • You will need to maintain a satisfactory basic level DBS check\n\n \n \n What can we offer you? \n \n\n • 28 days’ annual leave (pro rata)\n\n \n\n • Employer pension contribution of up to 11%\n\n \n\n • Development opportunities\n\n \n\n • Comprehensive employee rewards scheme\n\n \n How we work \n \n We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. \n \n How to apply \n \n If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. \n \n Closing date: 5 August 2026 \n Interviews: To be confirmed \n (Please note we reserve the right to close the vacancy early if we receive a large response.)

Managing a portfolio of domestic and commercial subsidence claims from notification to conclusion, requiring skills or qualifications in diagnosis, mitigation, and repairs. \n\n • You will work within an award-winning Subsidence Services Division, involving communication with other team members and service providers.\n, • The service is provided either using digital technology for remote from site diagnosis and meetings throughout the UK, or on-site face-to-face diagnosis and visits in your local area.\n, • Successful candidates should be comfortable operating with both services, although preferences will be considered, dependent on capacity requirements.\n, • If you're looking for a combined office and remote role where you can work from home but also visit sites in your local area, this could be perfect for you.\n, • This is perfect for someone who is comfortable with both digital technology for remote diagnosis and face-to-face site visits.\n\n About you: \n\n • A full UK Driving Licence is essential as you must be able to travel by car.\n, • Working towards or have a chartered building professional qualification, e.g. MCIOB, MRICS, MICE, and ideally an insurance qualification, e.g. CILA or CII.\n, • Comprehensive expertise in identifying and diagnosing structural defects and subsidence in buildings, understanding prevention methods to halt ongoing damage, and applying effective repair techniques, particularly for subsidence-related issues and drainage systems.\n, • Experience in insurance claims handling is a plus, but training will be provided.\n, • Ability to make decisions, deliver excellent customer service, and communicate effectively with empathy.\n\n

Customer Advisor based in our Croydon dealership: 15 Progress Way, Croydon CR0 4XD \n\n • A full valid UK driving licence is required for this role.\n\n About Us \n Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. \n Benefits \n\n • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!\n, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.\n, • Pension: Benefit from a generous employer pension contribution of up to 7%.\n, • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.\n, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.\n, • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.\n, • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.\n, • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.\n, • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.\n, • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.\n, • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.\n, • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.\n, • Paid sick leave upon completion of Probationary period.\n\n Customer Advisor Role Overview: \n This is a great opportunity for you to become a key member of our Aftersales team. \n An exciting new opportunity has come up here at our Croydon dealership as we’re on the lookout for a Customer Advisor to join our team. \n It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. \n A Customer Advisor will also: \n\n • Communicate clearly with customers & colleagues.\n, • Adopt new digital systems and processes as part of our digitalisation strategy.\n, • Propose and sell-up the additional work advised through the Vehicle Health Check process.\n, • Quote & sell Service Plans to retain customers to the group.\n, • Encourage customer satisfaction feedback via exit briefing & follow-up contact.\n\n You will also be the go-to person when the customer wants us to: \n\n • Estimate repair costs and times.\n, • Resolve any concerns when we suggest repairs.\n, • Inform and update them on progress or additional works needed.\n, • Prepare and explain invoices and take payments.\n\n Let’s Work together: \n We are looking for an experienced automotive Customer Advisor. \n Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

SALES ENQUIRY ADVISOR (PART-TIME). \n Earn up to £19,848 OTE per annum! \n WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI. \n Join Hedin Automotive as a Sales Enquiry Advisor and become the first point of contact for customers beginning their BMW or MINI journey. Based in our centralised contact call centre, you'll play a key role in delivering exceptional customer experience by managing enquiries across phone, email, live chat, online channels, and events. If you have a passion for customer service, enjoy building relationships, and want to develop your career with one of the world's leading automotive retailers, we'd love to hear from you! \n BENEFITS. \n Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. \n\n • \n 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement \n • \n Discount schemes with popular retailers – helping you save more \n • \n Employee Car Ownership Schemes – available for you and your family \n • \n Employee Assistance Programme – 24/7 wellbeing support with access to health professionals \n • \n Private healthcare access – prioritising your health and prosperity \n • \n Pension scheme and life assurance – confidence in your future \n • \n Referral bonus – earn when you refer a friend to join the team \n\n Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our \n THE MAIN DUTIES OF THE ROLE INCLUDE: \n\n • \n Answering inbound telephone calls and responding to email, live chat, online, and event-generated sales enquiries with professionalism and enthusiasm \n • \n Engaging with customers to understand their lifestyle, preferences, and vehicle requirements, ensuring they are matched with the most suitable BMW or MINI. \n • \n Responding to digital enquiries through the Carwow and CRM platforms within agreed service level targets \n • \n Gathering and accurately recording customer information and enquiries within the DMS system. \n • \n Work with the relevant manager to allocate enquiries to Sales Executives \n • \n Connect customers with the appropriate sales executive \n • \n Coordinate and schedule customer appointments, including test drives \n • \n Stay up to date with our product BMW & MINI range, including new technologies and competitors, to confidently discuss our cars and services with customer \n • \n Deliver exceptional customer service, ensuring customers’ expectations are exceeded \n\n YOUR PROFILE. \n\n • \n Previous experience in a sales, customer service or call centre environment ideally advising on products. \n • \n Excellent verbal and written communication skills with the ability to build rapport quickly \n • \n Strong administration and IT skills with excellent attention to detail \n • \n Well organised with the ability to manage multiple enquiries in a fast-paced environment \n\n SALARY AND HOURS. \n\n • \n Basic salary of £16,848 with a competitive OTE of £19,848 per annum \n • \n Working hours: Monday, Tuesday and Friday with times variable ranging from 8.00am–5.00pm, 9.00am–6.00pm (24 hours per week). \n • \n Sundays (10.00am–4.00pm) and Bank Holidays worked on a rota basis, paid as additional hours or taken as time off in lieu. \n\n The role is office-based work environment. \n ABOUT US. \n Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. \n As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. \n Click apply today and take the first step towards a rewarding career in the automotive industry. \n

Join a thriving high-end lighting manufacturing company based near Dartford! My client is seeking a creative and commercially minded Marketing Executive with a strong background in content creation and digital marketing to help elevate the brand's presence across multiple channels. Reporting directly to the Marketing Manager and working closely with an in-house Graphic Designer, this role is ideal for a proactive, detail-oriented individual who can confidently manage multiple projects and campaigns with minimal supervision. You will play a key role in developing engaging content, supporting digital marketing initiatives, and ensuring brand consistency across all customer touchpoints. \n Day-to-day of the role: \n\n • Own and deliver the social media content calendar across platforms like LinkedIn and Instagram, ensuring all content is timely, accurate, and aligns with our brand.\n, • Produce and manage marketing content including newsletters, press releases, blog posts, case studies, and video campaign copy.\n, • Maintain a steady rhythm of content through management of the press, blog, and content calendar.\n, • Create high-quality visual content, including filming, shooting, and editing, often working within limited resources or budgets.\n, • Collaborate with the wider team to mine projects and case studies, developing material that supports sales and conversion.\n, • Update and maintain the LightGraphix website, ensuring all content is accurate and reflects current company offerings and news.\n, • Support the execution of structured campaigns and coordinate marketing activities to meet deadlines and deliver assets on time.\n\n Required Skills & Qualifications: \n\n • 3+ years’ experience in a marketing role, ideally within a design-led, architecture, lighting, or built environment business.\n, • Strong copywriting skills and the ability to adapt tone across different channels.\n, • Experience in producing high-quality digital content, including hands-on filming and content creation.\n, • Proficient in managing social media channels and content calendars.\n, • Familiarity with CMS platforms (WordPress or similar) and email marketing tools.\n, • Basic design and content adaptation skills using Adobe Creative Suite (or equivalent).\n, • Excellent project management, presentation, data analysis, and Microsoft Office skills.\n, • Highly organised with the ability to manage multiple tasks and deadlines effectively.\n, • Proactive and delivery-focused with a strong sense of ownership and detail orientation.\n\n Benefits: \n\n • Discretionary company performance-related bonus.\n, • Private healthcare including dental and optical.\n, • Employee Assistance Programme.\n, • 33 days holiday inclusive of bank holidays, with additional holiday for long service.\n, • Pension scheme – Company matches employee 4% contribution.\n, • Cycle to Work scheme.\n, • Dell advantage for employees with Dell UK.\n, • Casual working environment.\n, • Multiple social events throughout the year.\n\n Apply now for immediate consideration!

SALES ENQUIRY ADVISOR (PART-TIME). \n Earn up to ££19,848 OTE per annum! \n \n WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI. \n Join Hedin Automotive as a Sales Enquiry Advisor and become the first point of contact for customers beginning their BMW or MINI journey. Based in our centralised contact call centre, you'll play a key role in delivering exceptional customer experience by managing enquiries across phone, email, live chat, online channels, and events. If you have a passion for customer service, enjoy building relationships, and want to develop your career with one of the world's leading automotive retailers, we'd love to hear from you! \n \n BENEFITS. \n Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. \n\n • \n 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement \n • \n Discount schemes with popular retailers – helping you save more \n • \n Employee Car Ownership Schemes – available for you and your family \n • \n Employee Assistance Programme – 24/7 wellbeing support with access to health professionals \n • \n Private healthcare access – prioritising your health and prosperity \n • \n Pension scheme and life assurance – confidence in your future \n • \n Referral bonus – earn when you refer a friend to join the team \n\n Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our \n \n THE MAIN DUTIES OF THE ROLE INCLUDE: \n\n • \n Answering inbound telephone calls and responding to email, live chat, online, and event-generated sales enquiries with professionalism and enthusiasm \n • \n Engaging with customers to understand their lifestyle, preferences, and vehicle requirements, ensuring they are matched with the most suitable BMW or MINI. \n • \n Responding to digital enquiries through the Carwow and CRM platforms within agreed service level targets \n • \n Gathering and accurately recording customer information and enquiries within the DMS system. \n • \n Work with the relevant manager to allocate enquiries to Sales Executives \n • \n Connect customers with the appropriate sales executive \n • \n Coordinate and schedule customer appointments, including test drives \n • \n Stay up to date with our product BMW & MINI range, including new technologies and competitors, to confidently discuss our cars and services with customer \n • \n Deliver exceptional customer service, ensuring customers’ expectations are exceeded \n\n \n YOUR PROFILE. \n\n • \n Previous experience in a sales, customer service or call centre environment ideally advising on products. \n • \n Excellent verbal and written communication skills with the ability to build rapport quickly \n • \n Strong administration and IT skills with excellent attention to detail \n • \n Well organised with the ability to manage multiple enquiries in a fast-paced environment \n\n \n SALARY AND HOURS. \n\n • \n Basic salary of £16,848 with a competitive OTE of £19,848 per annum \n • \n Working hours: Monday, Tuesday and Friday with times variable ranging from 8.00am–5.00pm, 9.00am–6.00pm with unpaid hour for lunch (24 hours per week). \n • \n Sundays (10.00am–4.00pm) and Bank Holidays worked on a rota basis, paid as additional hours or taken as time off in lieu. \n\n The role is office-based work environment. \n \n ABOUT US. \n Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. \n As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. \n Click apply today and take the first step towards a rewarding career in the automotive industry. \n

\n Customer Resolutions Officer (6 Month Fixed Term Contract) \n Watford \n 37 hours per week (requests for part-time work considered) \n \n The Vacancy \n \n Introduction to the role \n \n Do you want to make a difference? We work with our customers and communities to change lives, and we’re looking for a highly motivated individual to join our Operations directorate as a Customer Resolutions Officer. \n \n As part of our Customer experience team, you will be responsible for providing excellent customer care by being an ambassador for the customer and championing this across other teams. \n \n The successful candidate will take personal responsibility to ensure delivery of a high standard of customer service that is responsive to customer needs, meets the Organisation’s service standards and proactively keeps customers and stakeholders informed of progress. \n \n You’ll work effectively and proactively with colleagues to achieve the best service possible for our customer in their homes. \n \n What’s the role? \n \n You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You’ll have an excellent grasp of complaint handling and an understanding of social housing. You will have a background in customer service and knowledge of the housing or construction sectors would be a distinct advantage. \n \n Key Accountabilities: \n \n\n • Have proactive communication with our customers across a range of outlets; telephone, text, email and letter\n\n \n\n • Ensure the logging and monitoring of feedback on the housing management system, ensuring requests and complaints are dealt with promptly and appropriately\n\n \n\n • Visit customers in their home to deal with complaints/requests\n\n \n\n • Collate and report on customer satisfaction across all services\n\n \n\n • Work collaboratively with all stakeholders across the business\n\n \n What are we looking for? \n \n Essential: \n\n • Full drivers licence and access to a car\n\n \n\n • Satisfactory DBS check\n\n \n\n • Ability to use IT systems, particularly Word and Excel to accurately input, record and extract data\n\n \n\n • Excellent communication and interpersonal skills with a strong customer focus\n\n \n\n • Ability to work as part of a team with a positive and proactive attitude to change\n\n \n\n • Experience in a customer service environment dealing with complaints\n\n \n\n • Planned/responsive repairs knowledge/experience\n\n \n \n What can we offer you? \n \n\n • 28 days’ annual leave (pro rata)\n\n \n\n • Employer pension contribution of up to 11%\n\n \n\n • Development opportunities\n\n \n\n • Comprehensive employee rewards scheme\n\n \n \n How we work \n \n We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. \n \n \n How to apply \n \n If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. \n \n Closing date: 5th August 2026 \n Interviews: To be confirmed \n (Please note we reserve the right to close the vacancy early if we receive a large response.)

Are you a tech-savvy multitasker wanting to learn about the world of digital media? \n Are you fluent in Portuguese / Brazilian? \n Our client has a fantastic opportunity as a Junior Client Consultant and would love to hear from you. \n This role involves flexible working with occasional visits to London. \n About the Company: \n Our client is a high-tech new media providing industry-leading solutions in mobile and digital communications. Their core technical platform is in use by some of the biggest brands around the globe to deliver exciting interactive campaigns and marketing services across mobile phone and email channels. \n The AI platform elevates the customer journey of clients, through cost-effectiveness and efficiency, resulting in high customer satisfaction. By collaborating channels across voice, SMS, Email, WebChat and social messaging apps, a seamless and personalised journey is available in one platform. \n The company ethos is based on constant product innovation, reliable software engineering and excellent customer service. Although this is a small company, they work with large well-known brands and corporate customers! \n The Role: \n As a Junior Client Consultant, you will be joining the Professional Services team and assist in contributing to the continued growth of the company. \n This role will start as a remote role with occasional travel to London, but this is subject to change with the possibility of moving to a more prominent London base. The role will start as a 3-month internship paying £25,000 p.a. Upon a successful internship, you will be offered a permanent job with an improved salary of £27,000. \n Conversational Portuguese / Brazilian is essential. \n Your responsibilities will include: \n\n • Segmentation and user selection for campaigns\n, • Setting up and monitoring email and mobile campaigns\n, • Testing services and producing reports\n, • Managing new SMS, MMS, Email and Voice campaign set-up\n, • Investigating/fixing issues reported by clients about their campaigns\n, • Campaign testing\n, • Data analysis\n, • Providing daily, weekly or monthly reports on campaigns\n\n About You: \n\n • This role will suit a tech-savvy multitasker who is keen to interact with clients, is attentive to detail and is a fast learner.\n, • You must be keen to learn how a new media business works and be willing to contribute to maintaining excellent customer service in a fast-paced and rapidly changing environment.\n, • This role is client-facing and will involve daily interactions with clients as you help them deliver marketing and communication campaigns.\n, • Excellent written and verbal communication skills\n, • Excellent attention to detail and analytical skills\n, • Professional and dedicated attitude\n, • Time management skills and ability to work with deadlines and multitask\n, • You have skills in office productivity tools, such as spreadsheets\n, • You have a general interest in marketing and the ‘new media’ field\n\n Benefits of working for the company: \n\n • Willing to invest time in training a young professional\n, • Salary increase once the role is permanent\n, • Work from home with some travel to London\n

Job Title: Class 2 DriverReports to: Transport ManagerDepot: LWC RomfordPlease note, this role is Tuesday - Friday, with the requirement to work one in four Mondays or SaturdaysOverviewA practical Class 2 driving role delivering to pubs, bars and customers, combining safe, compliant driving with physical delivery work. This is a customer-facing position suited to drivers who take pride in doing the job properly, working as part of a team, and delivering a reliable service day in, day out.Main Duties• Carry out daily vehicle checks and basic defect reporting to ensure the vehicle is safe and roadworthy.• Deliver drinks to pubs, bars, and customers safely and on time, following the planned route.• Work to depot rota requirements to ensure the required customer service and delivery.• Load and unload stock using appropriate equipment (e.g. sack barrows) with manual handling involved.• Ensure all loads are secured correctly using appropriate load restraints to prevent movement of stock and equipment in transit.• Check deliveries against paperwork and ensure accuracy at the point of drop.• Collect empties (kegs, cases, gas bottles) and return them safely to the site.• Keep customers informed of any delivery issues, shortages, or delays.• Complete delivery paperwork and/or handheld device tasks as required and collect payments when required.• Maintain customer confidence by keeping information strictly confidential regarding premises security and operational information.• Work safely at all times, following company and site health & safety procedures.• Comply with driver hours, Working Time Directive Regulations, and tachograph requirements at all times.• Support the warehouse team when needed (e.g. loading vehicles, sorting returns, etc.).• Have good presentation in the correct LWC Drinks uniform at all times.Knowledge and Experience:• Hold a valid Class 2 (Category C) licence, Driver CPC, and Digital Tachograph card.• Good understanding of driver hours, tachograph rules, and working time regulations.• Good understanding of safe loading practices, including the use of load restraint systems.• Reliable and able to work as part of a team.• Good communication skills and a professional attitude with customers.• Good safety practices and driving habits.• Possess the correct driving licence required for the vehicle.• Good communication skills.• Excellent customer service skills.Additional Information:Start times: Between 04:30 and 07:00 each day.LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However, we are more than just a distributor, becoming the fastest-growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.

Senior Remote Support Engineer - Up to £65,000 + Package \n Location: Watford (Hybrid) \n Salary: Competitive + Excellent Benefits \n Job Type: Permanent | Full-Time (40 hours per week) \n Ready to Lead a Team and Solve Complex Technical Challenges? \n We’re looking for an experienced Senior Remote Support Engineer to join an innovative engineering business at an exciting stage of growth. \n This is much more than a traditional support role. You’ll lead a team of talented engineers, act as the technical expert for complex issues, and play a key role in improving the systems, processes and technology that underpin a busy service operation. \n If you enjoy solving technical problems, developing people and finding smarter ways of working through digital tools and AI, this could be the perfect next step in your career. \n The Opportunity \n As Senior Remote Support Engineer, you’ll be responsible for leading a remote technical support function while remaining hands-on with fault diagnosis and resolution. \n You’ll work closely with field engineers, service management and other departments to ensure customers receive an exceptional level of service, while continually improving operational efficiency. \n This is an opportunity to make a real impact within a forward-thinking organisation that values innovation, collaboration and continuous improvement. \n Key Responsibilities \n\n • Lead, coach and develop a team of Remote Support Engineers.\n, • Act as the technical escalation point for complex mechanical and electrical faults.\n, • Diagnose and resolve issues remotely using advanced fault-finding techniques.\n, • Provide real-time technical guidance to Field Engineers during on-site repairs.\n, • Coordinate field activities to maximise first-time fix rates and engineer efficiency.\n, • Design and improve internal digital tools, forms, dashboards and AI-enabled processes.\n, • Analyse service performance, identify trends and drive continuous improvement initiatives.\n, • Develop technical documentation and knowledge resources to support the wider engineering team.\n\n About You \n We’re looking for someone who can bring both technical expertise and strong leadership skills. \n You’ll ideally have: \n\n • Proven experience within technical support, field service or engineering involving mechanical and electrical equipment.\n, • Strong knowledge of motors, conveyors, sensors, wiring, control boards, PLCs or similar electromechanical systems.\n, • Previous experience leading, mentoring or supervising engineers, or the confidence and ability to step into a leadership role.\n, • Excellent troubleshooting and analytical skills.\n, • Strong communication skills with the ability to support both customers and engineering teams.\n, • Good knowledge of Microsoft 365.\n, • Experience using low-code tools such as Microsoft Power Apps, Power Automate or Microsoft Forms, together with an interest in AI and digital innovation.\n\n Desirable Experience \n\n • Reverse vending, vending, recycling, packaging or automation industries.\n, • Mechanical or electrical qualifications (NVQ, City & Guilds or equivalent).\n, • Experience using CRM, ticketing or field service management systems.\n, • Full UK driving licence.\n\n What’s in it for You? \n You’ll be joining a business that’s committed to investing in both its people and technology. \n In return, you’ll receive: \n\n • Competitive salary.\n, • Hybrid working.\n, • Career development and progression opportunities.\n, • The opportunity to lead and shape a growing technical support team.\n, • Exposure to innovative technologies, automation and AI.\n, • A collaborative, supportive working environment where your ideas are valued.\n, • The chance to play a key role in improving engineering services that support a more sustainable future.\n\n About the Employer \n Our client is a well-established engineering business providing specialist equipment and technical services across the UK. With continued investment in technology, innovation and customer service, they’re looking for ambitious individuals who want to make a real difference and help shape the future of their service operation. \n If you’re a technically minded leader who enjoys solving problems, improving processes and developing people, we’d love to hear from you. \n Apply today to take the next step in your engineering career. \n

Community Engagement Officer \n Watford \n Salary: £26,650 - £30,000 \n Permanent, 37 hours per week \n \n The Vacancy \n Love organising events, bringing people together and making a difference? We are looking for an enthusiastic and people-focused Community Engagement Officer to help create stronger, happier communities across our neighbourhoods. \n \n Introduction to the role \n If you are someone who enjoys meeting new people, planning activities, supporting others and seeing the positive impacts your work can have, this could be the perfect role for you! \n \n Role purpose \n At Chime Housing, we believe thriving communities are built by the people who live in them – that’s where you come in. \n \n What’s the role? \n No two days are the same in this role. One day you could be helping organise a community event, the next working with local groups to secure funding, meeting residents to hear their ideas, or creating opportunities for people to get more involved in their neighborhood. \n \n Key Accountabilities: \n\n • Help plan and deliver community events and activities.\n, • Build relationships with residents, community groups and local partners.\n, • Support people to have a voice in shaping local services and projects.\n, • Help community organisations access funding, training and development opportunities.\n, • Promote projects and share positive stories from our communities.\n, • Collect feedback and measure the impact of engagement activities.\n, • Support people to improve their digital skills and confidence.\n, • Work with residents to develop ideas that make neighbourhoods better places to live in.\n, • Be a champion for inclusion, ensuring everyone has opportunities to get involved.\n\n \n What are we looking for? \n Essential: \n\n • Friendly and personable approach\n, • Great communicator\n, • Confident working with different people and communities\n, • Organised and able to manage multiple projects\n, • Comfortable using digital tools and Microsoft Office\n, • Passionate about creating positive community change\n, • Able to work independently and as part of a team\n, • Full driving licence and access to a car\n\n \n Desirable: \n Experience in community work, events, customer service, volunteering, youth work, charities, social action, resident engagement or similar roles would be beneficial \n \n What can we offer you? \n\n • 28 days’ annual leave (pro rata)\n, • Employer pension contribution of up to 11%\n, • Development opportunities\n, • Comprehensive employee rewards scheme\n\n \n How we work \n We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. \n \n How to apply \n If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. \n \n Closing date: 4th August 2026 \n Interviews: To be confirmed \n (Please note we reserve the right to close the vacancy early if we receive a large response.)

Job Description: ServiceNow Developer (Associate Level)Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules, and a proven ability to deliver high-quality solutions in a regulated or public sector environment.Key ResponsibilitiesServiceNow Development & Delivery\n\n • Analyse business requirements and translate them into scalable ServiceNow solutions\n, • Configure and customise ServiceNow applications in line with best practices\n, • Develop Proof of Concepts (POCs) to validate solutions prior to deployment\n, • Implement new modules, platform enhancements, and architectural changes\n, • Design and build integrations with third-party systems where required\nProcess Optimisation & Automation\n\n, • Identify opportunities to streamline and automate workflows\n, • Deliver solutions that improve operational efficiency and user experience\n, • Support innovation using ServiceNow capabilities, including Now Assist features\nQuality & Standards\n\n, • Collaborate closely with QA teams to ensure robust, high-quality deliverables\n, • Follow ServiceNow coding standards, design principles, and community guidelines\n, • Ensure solutions are scalable, secure, and aligned with long-term platform strategy\nStakeholder Collaboration\n\n, • Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements\n, • Engage with technical and non-technical stakeholders to gather and refine requirements\n, • Communicate effectively across teams to ensure alignment and successful delivery\nReporting & Insights\n\n, • Develop dashboards and reporting capabilities within ServiceNow\n, • Provide insights to support operational decision-making and performance tracking\nRequired Skills & ExperienceEssential\n\n, • Proven experience working with the ServiceNow platform (development, configuration, and customisation)\n, • Strong understanding of ServiceNow capabilities and architecture\n, • Experience with:\n \n, • IT Service Management (ITSM)\n, • Customer Service Management (CSM)\n \n, • Exposure to Now Assist (AI-driven capabilities) within ServiceNow\n, • Experience delivering solutions in UK public sector or regulated environments\n, • Solid understanding of Agile methodologies and delivery frameworks\n, • Strong communication and stakeholder management skills\nDesirable Skills\n\n, • Experience with ServiceNow integrations and advanced platform features\n, • Broader module exposure beyond ITSM/CSM\n, • Agile certifications or formal training (e.g. Scrum)\nQualifications & Certifications\n\n, • Relevant ServiceNow certifications such as:\n \n, • Certified System Administrator (CSA)\n, • Certified Application Developer (CAD)\n, • CIS-ITSM / CIS-CSM (preferred)\n \n, • Additional certifications are advantageous\nLocation & Travel\n\n, • Hybrid working model\n, • Travel to client offices in London, Leeds, and Exeter as required\n \n, • Quarterly PI planning sessions\n, • Occasional in-person workshops\n \n, • Some overnight stays may be required\n, • Travel and expenses are not billable\n

Azure DevOps Engineer - Azure Integration Services \n Help shape the future of a major digital transformation programme. \n Please read the below carefully and if you are a good match for the role call Lorenz Pasch at Hays Recruitment ASAP | My full contact details are available on my LinkedIn profile \n We're looking for a technically strong Senior Azure DevOps Engineer to play a pivotal role in modernising and evolving a complex Microsoft technology landscape. This is an opportunity to join a high-profile digital transformation function and help build the engineering standards, automation capabilities, and cloud platforms that will support enterprise-wide change. \n You'll be at the heart of a transformation programme spanning Dynamics 365, ERP platforms, Azure cloud services, SQL environments and third-party integrations, driving automation, standardisation and engineering excellence across the estate. \n What You'll Be Doing \n As a senior member of the engineering team, you'll: \n\n • Design and optimise CI/CD pipelines for Dynamics 365 Customer Engagement.\n, • Build and manage Azure DevOps repositories, branching strategies and release processes.\n, • Develop secure, scalable integrations between Dynamics 365, ERP platforms, SQL databases and external systems.\n, • Automate cloud infrastructure using Infrastructure-as-Code technologies including Terraform, Bicep and ARM.\n, • Implement monitoring, observability and operational excellence practices across business-critical platforms.\n, • Embed DevSecOps principles, governance controls and security best practices into delivery processes.\n, • Drive improvements in engineering standards, automation frameworks and platform consistency.\n, • Influence the adoption of modern DevOps practices across a large-scale transformation programme.\n\n What We're Looking For \n We're interested in engineers who combine strong DevOps capabilities with deep Microsoft platform experience. \n You'll ideally bring: \n\n • Experience within Azure DevOps and CI/CD engineering environments.\n, • Strong knowledge of Dynamics 365 Customer Engagement.\n, • Hands-on experience with Azure Integration Services including Logic Apps, Service Bus, API Management and Azure Functions.\n, • Development experience using C#, .NET and modern API technologies.\n, • Experience working with Azure cloud services and Infrastructure-as-Code.\n, • Strong SQL and data integration knowledge.\n, • Experience delivering within Agile environments.\n, • A passion for automation, continuous improvement and engineering excellence.\n\n Why Apply? \n This is more than a traditional DevOps role. \n You'll have the opportunity to: \n Influence technology standards across an enterprise transformation programmeWork across Azure, Dynamics 365, integrations and cloud engineeringHelp build modern DevOps capabilities from the ground upDeliver meaningful change within a customer-focused organisationWork with a modern Microsoft technology stack and cloud-first architectureSuitable Backgrounds \n We'd love to hear from professionals currently working as: \n\n • Azure DevOps Engineer\n, • Senior DevOps Engineer\n, • Dynamics 365 DevOps Engineer\n, • Azure Integration Engineer\n, • Platform Engineer\n, • Microsoft Stack Engineer\n, • Cloud Engineer\n, • Dynamics 365 Technical Consultant\n, • DevSecOps Engineer\n, • Technical Lead (Microsoft Technologies)\n\n \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

\n Multi-Skilled Operative – Electrician \n Watford \n Permanent \n 37 hours per week \n \n The Vacancy \n \n This is an exciting opportunity to join our Gateway Repairs Team delivering essential electrical repairs, maintenance and installation services across our housing stock. You will play a key role in ensuring our residents’ homes are safe, compliant and well maintained, while providing excellent customer service. This role also required you to participate in an out-of-hours call-out rota. \n \n Introduction to the role \n \n At Chime Housing, we provide vital services that help people to live better lives. We’re looking for an experienced Electrician to join our Gateway Repairs Team and help us deliver a high-quality repairs and maintenance service to our resident \n \n Role purpose \n \n To deliver high-quality electrical installation, repair and maintenance services that ensure safe, compliant and well-maintained homes for our residents. \n \n What’s the role? \n \n Key Accountabilities: \n \n\n • Carry out electrical installation, repair and maintenance work within occupied and void properties, including inspection and testing EICR’s\n\n \n\n • Deliver works from a pre-allocated appointment system, ensuring efficiency and high standards\n\n \n\n • Complete accurate reports using both paperwork and handheld devices\n\n \n\n • Work closely with the Team Leader, escalating issues or concerns when required\n\n \n\n • Ensure all work is compliant with current health & safety regulations\n\n \n \n What are we looking for? \n \n Essential: \n \n\n • Experience working in a similar electrical role within repairs and maintenance\n\n \n\n • Strong understanding of health & safety regulations\n\n \n\n • Excellent customer service skills with the ability to communicate empathetically\n\n \n\n • Ability to work independently and as part of a team\n\n \n\n • Good organisational and reporting skills (including use of handheld devices)\n\n \n\n • Full, clean UK driving licence\n\n \n\n • Willingness to maintain a satisfactory basic DBS check\n\n \n \n Qualifications: \n \n\n • 18th Edition (or working towards 18th)\n\n \n\n • NVQ Level 3 (2356 / 2357)\n\n \n\n • 2360 / 2330 / 2365 or Part 1 & 2\n\n \n\n • 2391 or 2394/2395 Inspection & Testing\n\n \n Desirable: \n \n\n • AM2 qualification\n\n \n\n • Experience within the housing sector\n\n \n\n • Knowledge of Microsoft Office (including Excel)\n\n \n \n Who you’ll work with \n \n\n • Responsible to: Gateway Repairs Team Leader (Electrical)\n\n \n\n • Department: Repairs and Maintenance\n\n \n \n What can we offer you? \n \n\n • 28 days’ annual leave (pro rata)\n\n \n\n • Employer pension contribution of up to 11%\n\n \n\n • Development opportunities\n\n \n\n • Comprehensive employee rewards scheme\n\n \n \n How we work \n \n We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. \n \n How to apply \n If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. \n \n \n Closing date: 5th August 2026 \n Interviews: To be confirmed \n \n (Please note we reserve the right to close the vacancy early if we receive a large response.)

We are looking for a Card Payments Specialist to manage the strategic direction, operational performance, security, and ongoing development of the organization's payment ecosystem across two retail brands and approximately 800 locations. The role owns the end-to-end payment card infrastructure, including payment terminals, switching services, payment applications, loyalty integrations, mobile payment solutions, and associated vendor relationships.The successful candidate will act as the organization's subject matter expert for payment technologies and fintech solutions, ensuring secure, resilient, compliant, and commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial Awareness \n Key ResponsibilitiesPayment Platform Ownership Own the end-to-end payment card processing environment across two brands and approximately 800 locations. Ensure high availability, resilience, performance, and security of payment services. Maintain responsibility for payment acceptance technologies including:Payment terminals, Payment switching hosts, Payment gateways, Acquiring integrations, Loyalty integrations, Mobile payment applications Manage strategic relationships with third-party suppliers responsible for Network services, Payment terminal provision and maintenance, Payment switching services, Service desk and support functions Define, monitor, and govern service level agreements (SLAs), KPIs, and contractual obligations. Lead supplier performance reviews and service improvement initiatives. Manage escalations and ensure timely resolution of critical incidents.Technical Leadership and Support Provide third-line technical support and expert-level troubleshooting for payment and loyalty systems. Act as the senior escalation point for complex incidents and service issues. Maintain operational procedures, technical documentation, and support models. Ensure compliance with industry standards, including PCI DSS and P2PE requirements.Team LeadershipProject and Change Management Lead the delivery of payment-related projects and strategic initiatives. Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. Manage project plans, risks, budgets, dependencies, and implementation activities. Support the introduction of new payment methods, technologies, and customer experiences.Requirements Definition and Solution Design Translate business requirements into detailed technical and functional specifications. Work closely with business, technology, security, and supplier teams to define solution architectures. Evaluate and recommend technology solutions that align with business strategy. Ensure solutions meet operational, security, compliance, and scalability requirements.Mobile and Loyalty Platform Management Own and manage two customer-facing mobile applications from a payment and technology perspective. Manage technical requirements and integrations for two loyalty platforms. Ensure seamless interaction between payment, loyalty, and customer engagement solutions. Drive enhancements to improve customer experience and business value.Security and Compliance Lead the implementation and ongoing management of Point-to-Point Encryption (P2PE) across the estate. Ensure compliance with PCI DSS and other applicable payment industry standards. Support security audits, assessments, and remediation activities. Maintain awareness of emerging threats and regulatory developments. Serve as the organization's subject matter expert for payment processing, card schemes, acquiring, terminal technologies, fintech solutions, and payment innovation. \n Required Experience Significant experience managing enterprise-scale payment processing environments. Strong understanding of card payment ecosystems, including: Acquirers, Payment gateways, Card schemes, Switching platforms and POS and payment terminal technologies Experience managing third-party service providers and technology vendors. Proven leadership experience managing technical teams. Demonstrated success delivering technology and business change projects. Experience translating business requirements into technical solutions. Experience managing mobile applications and customer-facing digital platforms. Strong incident management and problem-solving capabilities.* Experience operating within PCI DSS-regulated environments. \n Desirable ExperienceP2PE implementation experience. Knowledge of loyalty platforms and customer engagement technologies.Experience in large-scale retail, hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification.PCI Professional (PCIP) or related payment industry qualifications.Payment Systems Manager, Payment Operations Manager, Head of Payments, Payments Technology Manager, POS & Payments Manager, Retail Technology Manager, Senior Product Manager - Payments, Payment Solutions Consultant, Payment Operations Lead, Payment Implementation Manager, Acquiring Manager, Senior Payments Specialist

We are partnering with an up-and-coming UK interior brand to support their search for a Showroom Manager. Renowned for creating beautifully designed, thoughtfully made furniture, the brand has quickly built a strong reputation for quality, creativity, and considered design. \n This is a small, ambitious team that moves at pace and thinks creatively, with a genuine commitment to its brand, customers, and overall experience both in-store and digital. \n The Showroom Manager will play a key role in bringing the brand to life, delivering an exceptional customer journey while supporting the continued growth of the business. \n As a Showroom Manager you’ll be the face, voice, and guardian of the customer experience, taking full responsibility for the day-to-day running of the showroom while leading customer interactions across all channels in person, online, and beyond. Every touchpoint should reflect the brand’s values, design ethos, and high standards of service. \n \n Key Responsibilities Showroom Management & Sales \n \n\n • As a Showroom Manager you will act as the primary brand ambassador within the showroom, delivering a warm, knowledgeable, and design-led customer experience\n, • Build strong relationships with customers, understanding their needs and guiding them through the product range\n, • Confidently present products, materials, finishes, and design options using strong product and interior knowledge\n, • Drive showroom sales and support customers from first visit through to purchase\n, • Maintain impeccable showroom standards, ensuring the space is styled, organised, and aligned with the brand’s visual identity and values\n\n Customer Service & Sales Conversion \n \n\n • Manage and convert sales leads from swatch requests, email enquiries, phone calls, and online channels\n, • Own the customer journey from initial enquiry to post-purchase follow-up, ensuring a seamless and positive experience\n, • Handle customer questions, feedback, and issues with empathy, professionalism, and efficiency\n, • Support order processing, delivery coordination, and after-sales care\n\n \n Skills & Experience \n \n\n • Excellent communication skills with the ability to build genuine rapport with customers\n, • Sales-driven mindset; retail, showroom, or customer-facing experience preferred\n, • Strong understanding of the customer journey and what exceptional service looks like\n, • A natural interest in design, furniture, and interiors\n, • Highly organised, reliable, and comfortable managing multiple priorities\n\n Start-Up, Fast-Paced Culture & Mindset \n\n • Thrives in a fast-moving, ambitious environment\n, • Resilient, self-motivated, and proactive\n, • Comfortable taking ownership and making decisions\n, • Entrepreneurial, curious, and solutions-focused\n, • Proud to represent and embody the brand in everything you do\n

Data Engineer - Value & Analytics \n \n Location: London or Edinburgh \n Working pattern: Hybrid working \n Start date: ASAP \n Employment type: Permanent \n Salary: £31,000 - £34,000 (+ £3,300 London Weighting) \n Level: Mid-Level \n \n The Opportunity \n A leading international organisation specialising in education, cultural relations and global collaboration is looking for a Data Engineer to join its Value and Analytics function. \n You will use data to improve digital products and services used by customers and learners worldwide. Working with product, research, marketing and operational teams, you will measure performance, analyse customer behaviour and turn complex information into practical recommendations that improve user experience, efficiency and commercial outcomes. \n This role is suited to a data and analytics professional with strong quantitative skills, experience creating dashboards and the confidence to explain findings to technical and non-technical stakeholders. \n \n The Role \n You will support the measurement, analysis and reporting of product and service performance, developing metrics across the customer and learner journey. This includes acquisition, engagement, retention, satisfaction, operational performance and revenue. \n You will also develop reporting tools that allow teams to monitor performance independently and combine quantitative and qualitative evidence to explain customer needs, product results and improvement opportunities. \n \n Key Responsibilities \n • Design and maintain performance measurement frameworks aligned with product strategy, organisational goals and user needs \n • Define and track KPIs across acquisition, engagement, retention, satisfaction, service performance and revenue \n • Collect, combine and analyse data from multiple sources to identify trends, risks and opportunities \n • Develop evidence-based recommendations to improve products, customer journeys and operational performance \n • Create accessible dashboards, reports and visualisations that support self-service and real-time monitoring \n • Produce clear performance updates, presentations and recommendations for senior stakeholders \n • Analyse Google Analytics 4 data to assess digital journeys, engagement and conversion \n • Combine quantitative data with user research and qualitative insight to build a complete view of customer needs \n • Work with product managers, marketing and operations teams to define success measures and evaluate changes \n • Ensure data used for reporting is accurate, reliable, documented and compliant with privacy and governance requirements \n • Promote data-led decision-making and share analytical knowledge and good practice across teams \n • Evaluate products and services against agreed strategic goals, success measures and user outcomes \n • Support teams in understanding the impact of product changes, marketing activity and operational decisions \n • Lead data reviews covering customer behaviour, campaign performance, service changes and new product features \n • Identify and resolve data quality issues and maintain clear documentation for metrics, sources and reporting methods \n \n Essential Experience \n • Experience in performance analysis, data analytics or product analytics, including digital products or services \n • Strong quantitative analysis, problem-solving and data interpretation skills \n • Proficiency in SQL, Excel and analytics platforms \n • Experience defining KPIs and developing product or service performance metrics \n • Strong dashboard development and data visualisation experience \n • Experience using Google Analytics 4 \n • Ability to combine multiple data sources and translate findings into actionable recommendations \n • Experience producing reports and presentations for senior stakeholders \n • Understanding of data quality, privacy, security and governance principles \n • Strong stakeholder management, written communication and presentation skills \n • Fluency in English \n \n Desirable Experience \n • Experience analysing customer acquisition, engagement, retention or commercial performance \n • Experience with Power BI, Tableau or Looker \n • Knowledge of cloud platforms such as Azure, AWS or Google Cloud Platform \n • Experience in education technology, digital learning, subscription services or a global organisation \n • Understanding of Agile delivery and digital product development \n • Relevant degree, professional experience or certification in analytics, data, business intelligence or cloud technology \n • Ability to investigate complex performance questions and explain what the data means, why it matters and what action should follow \n • Experience collaborating with product managers, user researchers, marketing teams and operational colleagues \n \n \n Important Information \n • Applicants must be a UK resident \n • Applicants must have the unrestricted right to work in the UK \n • No visa sponsorship is available for this role \n • This position is offered on a hybrid basis, with no fully remote option \n • A regular physical presence in the office is required for the success of the role \n • The exact hybrid working pattern may vary depending on the selected office location \n • Salt contact: Robert Sprigens - \n \n The full job description will be discussed during a telephone call if the candidate is interested and considered suitable for the role. \n *Rates depend on experience and client requirements

Established in 2007 by a group of South London GPs, Communitas Clinics has grown to serve a population of over 6 million across London and the South East of England. We provide outstanding specialist healthcare to NHS patients in your community. \n About the role: \n The Automation & AI Apprentice will support the delivery of automation, digital improvement and workflow optimisation initiatives across Communitas Clinics. \n Working within the PSTD team, the post holder will develop practical skills in Microsoft Power Platform, Power Automate, AI-enabled workflows and process improvement. The role will help departments reduce manual effort, improve visibility of work, streamline processes and support better outcomes for staff and patients. \n The role will initially focus on supporting departmental Kanban boards to improve workflow visibility, understand operational processes and identify opportunities for improvement, before progressing into departmental automation development, AI-enabled solutions and wider business improvement initiatives. \n This is a developmental apprenticeship role, with duties undertaken under appropriate supervision and increasing in complexity as skills and confidence develop. \n Responsibilities will include: \n\n • \n Automation development \n • \n Digital improvement and workflow optimisation \n • \n Artificial intelligence and emerging technology \n • \n Robotic process automation (RPA) \n • \n User support and training \n\n You will need the following skills: \n\n • \n Strong interest in technology, automation and digital improvement \n • \n Good understanding of Microsoft 365 applications \n • \n Ability to learn new systems and technologies quickly \n • \n Interest in improving how services and teams work through practical use of technology \n\n The following experience would be beneficial: \n\n • \n Awareness of Microsoft Power Platform, including Power Automate and Power Apps \n • \n Experience using Microsoft Teams, SharePoint, Planner or similar digital collaboration tools \n • \n Interest in Artificial Intelligence technologies and their practical workplace use \n • \n Understanding of process improvement principles \n • \n Experience of working in a customer service, healthcare, administrative or operational environment \n • \n Awareness of data protection, confidentiality or information governance principles \n • \n Interest in automation, workflow design, reporting or digital transformation \n\n Entry requirements: \n\n • \n Level 3 Qualification (Apprenticeship/A Levels/BTEC etc.) \n • \n OR equivalent work experience (typically 2 years in a relevant role) \n\n AND \n\n • \n 5 x GCSE’s including English & Maths at Grade 4 (C) or above. \n\n You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. \n If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. \n For more information please visit the UK ENIC website. \n Working hours: Monday to Friday, 9am - 5pm \n Future prospects: \n 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. \n About QA: \n Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. \n Interested? Apply now! \n Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

4Recruitment Services are seeking a Housing Complaint Investigator to work for a housing association. \n You will be required to investigate and resolve complaints raised by residents, ensuring fair and timely resolutions in compliance with the 2024 Housing Ombudsman Complaint Handling Code. \n The role is critical in fostering a positive complaint-handling culture and maintaining strong relationships with residents. \n Following a period of initial training, you will have the opportunity to work in a hybrid capacity, with the flexibility to work from home. You can choose to be based from one of three office locations: Westminster, Ealing or the Pitsea site. \n DUTIES AND RESPONSIBILITIES INCLUDE: \n\n • Conduct detailed investigations into resident complaints, gathering and analysing all relevant information to provide fair resolutions.\n, • Collaborate with internal teams and external contractors to collect evidence and support complaint resolution.\n, • Ensure all complaint-handling activities comply with the Housing Ombudsman Complaint Handling Code and relevant regulatory requirements.\n, • Maintain accurate and transparent records of all complaint-related interactions within the CRM system.\n, • Provide feedback to management and relevant teams on recurring issues to support service improvements and reduce complaint volumes.\n\n ESSENTIAL REQUIREMENTS INCLUDE: \n\n • Proven experience in a similar role within a contact centre or customer service environment.\n, • Experience working within social housing or a similar public sector service environment (preferred).\n, • Excellent communication skills, both verbal and written, across telephone and digital platforms.\n, • Strong organisational and time management skills, with the ability to meet service level agreements (SLAs).\n, • Proficient in CRM systems, contact centre software (Genesys), and digital communication tools.\n, • Demonstrable experience working within a complaints-handling environment.\n, • Excellent knowledge and understanding of the Housing Ombudsman Complaint Handling Code.\n\n Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. \n To discuss this vacancy in further detail or any other vacancies, please contact our Team on or email

Interim Head of Revenues and Benefits \n\n • 6 month contract\n, • £650 - £700 per day\n, • Hybrid working - 2/3 days a week in the London office\n\n About the clientMorgan Law are seeking an interim Head of Revenues and Benefits for a Local Authority in the London area.Accountabilities \n\n • Lead the development and delivery of long-term service strategies aligned tothe council's corporate plan and wider local, regional, and national priorities.\n, • Provide expert advice to Directors, Elected Members, and Committees,ensuring decisions are informed, evidence-based, and compliant withlegislation.\n, • Identify emerging trends, risks, and opportunities, translating them intoactionable plans that strengthen service resilience and performance.\n, • Oversee day-to-day service delivery, ensuring statutory obligations are metand services are delivered safely, efficiently, and to a high standard.\n, • Manage budgets, resources, and commissioning arrangements, ensuringfinancial sustainability and robust governance.\n, • Lead service transformation, digital innovation, and process redesign toimprove customer experience and operational efficiency\n, • Prepare and present reports, business cases, and performance updates tosenior leadership and elected members\n\n Candidate Requirements \n\n • Demonstrable leadership experience within a Revenues and Benefits environment.\n, • Strong knowledge and understanding of local government statutory frameworks, governance arrangements, and democratic decision-making processes.\n, • Excellent financial and resource management skills, with a proven track record of delivering efficiencies, driving value for money, and optimising service performance.\n, • Outstanding stakeholder management and influencing skills, with the ability to build effective relationships and engage confidently at all levels, including elected Members.\n, • A proven track record of leading organisational transformation, driving service improvement, and embedding positive cultural change.\n, • A strong commitment to equality, diversity, safeguarding, and delivering high-quality, resident-focused outcomes.\n, • Extensive technical knowledge of Revenues and Benefits legislation, together with a comprehensive understanding of emerging government policy, strategy, and developments within the sector.\n\n Campaign TimelineThis is an urgent post and is open until filled.Equality & Diversity StatementMorgan Law shall not discriminate unlawfully when deciding which candidate/temporary worker is submitted for a vacancy or assignment, or in any terms of employment or terms of engagement for temporary workers. Morgan Law will ensure that each candidate is assessed only in accordance with the candidate's merits, qualifications and abilities to perform the relevant duties required by the particular vacancy.

\n The Head of Change leads the Foundation's strategic change portfolio, ensuring programmes are aligned to organisational priorities and delivered effectively. Reporting to the Director of Transformation, the role oversees the Change team, and drives a culture where change is understood, embraced and successfully implemented. \n Hybrid, permanent role, based in Central London \n \n \n Client Details \n The Head of Change leads the Foundation's strategic change portfolio, ensuring programmes are aligned to organisational priorities and delivered effectively. Reporting to the Director of Transformation, the role oversees the Change team, and drives a culture where change is understood, embraced and successfully implemented. \n Hybrid, permanent role, based in Central London \n Description \n Strategic Change Leadership \n\n • Lead the Foundation's strategic change programme, ensuring alignment with organisational goals.\n, • Establish and oversee change governance, providing challenge, direction and assurance.\n, • Partner with senior leaders to define change objectives and secure stakeholder commitment.\n, • Oversee organisational planning, performance monitoring and KPI delivery with the CFO.\n, • Promote a culture of change readiness, adaptability and continuous improvement.\nProgramme & Portfolio Management\n\n, • Oversee the delivery of strategic projects, ensuring consistency, quality and measurable outcomes.\n, • Develop and enhance project governance, reporting, assurance and delivery frameworks.\n, • Ensure appropriate resourcing across people, technology and budgets to support change.\n, • Monitor progress, evaluate impact and adapt approaches to achieve desired outcomes.\nLeadership & People\n\n, • Lead, develop and mentor a high-performing Change team.\n, • Drive collaboration and consistency in change management and project delivery practices across the organisation.\nStakeholder Engagement & Communication\n\n, • Build strong relationships with senior stakeholders to drive engagement and ownership.\n, • Lead change communications and engagement activities, ensuring clear and accessible messaging.\n, • Act as a trusted advisor, providing strategic insight, challenge and guidance.\nChange Management Practice\n\n, • Lead organisational change impact and readiness assessments.\n, • Develop training, coaching and support resources for leaders and teams.\n, • Embed consistent change methodologies, tools and frameworks across the organisation.\n, • Support organisational design, operating model development and capability planning.\nFinancial & Risk Management\n\n, • Manage programme and project budgets effectively.\n, • Identify and mitigate risks, issues and dependencies across the change portfolio.\n, • Ensure compliance with governance, audit and regulatory requirements.\n\n Profile \n Skills: \n\n • Self-motivated, adaptable and values-driven, with a high level of integrity.\n, • Committed to continuous improvement, quality and attention to detail.\n, • Strong customer focus, delivering excellent service to internal and external stakeholders.\n, • Excellent interpersonal and relationship-building skills.\n, • Exceptional communication and stakeholder management capabilities.\n, • Strong leadership skills with the ability to motivate, inspire, influence and challenge others.\n, • Highly analytical, able to translate complex issues into clear, actionable plans.\n, • Strong financial acumen, including experience managing significant budgets.\n, • Comfortable working in fast-paced, ambiguous and collaborative environments.\n, • Proven ability to influence and engage senior stakeholders, including Executive and Board-level audiences.\nKnowledge, Experience & Qualifications\n\n, • Significant experience delivering large-scale transformation programmes within complex organisations.\n, • Experience of digital transformation, innovation initiatives and/or organisational design.\n, • Proven track record of leading enterprise-wide change and organisational readiness programmes.\n, • Demonstrable experience establishing and leading PMO functions.\n, • Experience managing multidisciplinary teams and driving cultural and behavioural change.\n, • Experience working within matrixed, multi-disciplinary and multi-site environments.\n, • Strong knowledge of recognised project and change management methodologies, such as Agile, PRINCE2, PMP, Prosci/ADKAR and CCMP.\n\n Job Offer \n A competitive salary and benefits package