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In this role, you’ll be the voice of BT for our small and medium business customers – building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you’re responding to an inbound enquiry or reaching out as part of an outbound campaign, you’ll take the time to understand each customer’s needs and challenges before recommending the right BT or EE Business products for them. You’ll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet – and often exceed – your targets. Above all, you’ll ensure every interaction is a positive one, creating a customer experience that reflects BT’s reputation for trust, expertise and innovation. You’ll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound‑focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high‑quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value‑led conversations and supporting key customer programmes, the role plays a direct part in strengthening long‑term customer relationships while supporting wider transformation and efficiency goals. • Support inbound call volumes during busy periods and make outbound dialler calls in quieter times., • Identify upsell and cross‑sell opportunities aligned to customer needs efficiently and professionally., • Take ownership of issues through to resolution, using correct processes., • Deliver a consistent customer experience across inbound and outbound activity., • Customer & Process Excellence, • Maintain accurate customer records and contact details., • Follow all sales, compliance, and data protection requirements., • Use CRM and sales systems correctly at all times., • Escalate risks, complaints, or vulnerabilities appropriately., • Work closely with wider teams to resolve issues and improve outcomes., • Deliver against agreed performance measures, including quality, retention, and growth., • Actively engage in coaching, feedback, and development sessions., • Support a “one team” culture by sharing best practice and helping colleagues. Essential Skills • Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions., • Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals., • Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills • Attention to Detail - Accurately records information and follows processes, policies and compliance requirements., • Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications., • Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required., • Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs., • Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture., • Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: • Access to an online private GP 24/7 for you and your immediate family, • Market-leading paid carers leave with up to 2 weeks off, • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay, • Discounted EE and BT products, including mobile and broadband, • Market leading Pension scheme – 5% from you and 10% from us, • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

General Manager - IrelandOur team currently has a vacancy for a General Manager - Ireland (Including Statutory Directorship)YOUR ROLE & RESPONSIBILITIESYou will position Brenntag's Last Mile Operations in Ireland as a strategic advantage for our customers and suppliersYou will implement the Brenntag Essentials division's strategy for growth and customer satisfaction in the areas of sales, customer service, logistics, operations and safetyYou are responsible for the sites, their equipment and personnel and therefore carry out far-sighted capacity, investment and personnel planningYou lead with the help of Key Performance Indicators (KPIs) and P&L metrics to measure and improve business performance, including volume, gross profit, personnel and operating costsYou ensure a continuous increase in gross profit while improving conversion rate and working capital metrics for inventory and accounts receivableMaintain close collaboration with the regional sourcing organization and product management/material management teams through volume, price and inventory managementYou drive the Brenntag culture and lead with clearly formulated guidelines, expectations and KPIsEnsure compliance with high safety standards with our zero tolerance for unsafe processes and take corrective action where necessaryYou ensure the maintenance of documented procedures for the work processes in close cooperation with the employees on site as well as the specialist departments of the higher-level organizational unitsYOUR PROFILEYou have a basic academic education in business administration, industrial sales, industrial management, marketing, operations management, sales, supply chain management, logistics or financeYou have extensive and established experience in sales/manufacturingYou have proven success in leadership and management, including experience of having worked at senior/executive level previously.You have a strong mix of commercial and operational experience in your professional backgroundYou have an entrepreneurial spirit and a strong focus on resultsYou act as an exemplary ambassador for safetyYou are self-motivated, assertive, full of energy and drive and are characterized by a strong winner mentalityYou are characterized by your independent way of thinking and as an excellent team playerYou have excellent verbal and written communication skills, exceptional interpersonal, analytical and creative skillsYou have a strong affinity for digital tools and solutionsYou ideally have experience of the chemical sectorBrenntag TA Team #J-18808-Ljbffr

Head of AI Enabled Strategy & Operating Model (Sales and Service) Cookies on BT.comWe use cookies to do things like remember what you've added to your shopping basket, offer live chat support and show you content we think you'll be interested in. If you're happy with the use of cookies by BT and selected partners, click OK.View profileEmployee Login Life at EE Culture club Careers at EE Search roles* BT GroupJob DescriptionHead of AI Enabled Strategy & Operating Model (Sales and Service)Req ID: 60700Posting Start Date: 17/07/2026Posting End Date: 28/07/2026Job Function: Data & AIDivision: ConsumerJob Location: GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR Cardiff 3 Capital Quarter, GBR Darlington - Global House, GBR Doncaster - BT Call Centre, GBR Dundee Greenmarket, GBR Exbridge House, GBR Glasgow - Alexndr Bain Hse, GBR Ipswich - Orion Building, GBR Lancaster ATE, GBR Leeds - 1 Sovereign Street, GBR Lincoln - 4 Ruston Road, GBR Newcastle - Gosfrth Pk Way, GBR Plymouth - Langage Campus, GBR Sheffield Endeavour, GBR Swansea -Terrapin Buildg, GBR Truro TE/RSC, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey, GBR-Merthyr Tydfil-EE Contact, GBR-Newcastle - Tyneside, GBR-Warrington-Stanford HouseAdvertised Salary: Competitive + BenefitsJob Req ID: 60700Posting Date: 17th July 2026Function: Data & AILocation: UK WideSalary: Competitive + Benefits## About the roleThis role owns the definition, implementation and continuous evolution of the future AI-enabled Sales & Service operating model for Consumer, translating strategic priorities across cost, growth and customer experience into a deliverable operating model, investment plan and measurable business outcomes.It combines enterprise-level strategy with hands-on delivery accountability, with a clear focus on how AI, data, automation and agent-based capabilities reshape customer engagement, service delivery, workforce models and commercial performance.The role is accountable for designing and implementing AI-enabled, AI-native and agent-based operating models that define how human colleagues, AI assistants and autonomous agents work together across customer journeys, channels and service environments.A key accountability is to determine, govern and deliver how AI capability is embedded across Sales & Service, ensuring: Reuse of capability across journeys and channels Alignment between strategy, transformation and delivery Ownership of delivery outcomes, adoption and benefit realisation Retention of control of core intelligence within BT, rather than embedding it within vendor platformsThe role acts as the accountable centre of the transformation, setting clear direction and driving delivery across Sales & Service so activity aligns to a coherent, scalable and AI-native operating model.## What you’ll be doing Own the strategic direction for Sales & Service, defining how the business delivers customer value, commercial growth and operational efficiency through an AI-enabled operating model. Design and implement the target AI-native operating model, ensuring customer demand is effectively managed across journeys, channels, service environments and agent-based capabilities. Define how human colleagues, AI assistants and autonomous agents work together to deliver seamless customer experiences, improved decision-making and measurable business outcomes. Lead end-to-end delivery of AI-led operating model transformation, converting strategic priorities into implemented business change, adoption and sustained operational outcomes. Translate strategic priorities into a clear transformation roadmap and delivery plan, aligning initiatives across customer experience, operations, commercial, product and technology teams. Establish value frameworks and success measures that connect business strategy, investment decisions, delivery milestones, adoption and benefit realisation. Define the principles, standards and governance that guide how AI-enabled capabilities are developed, scaled, reused and embedded across the organisation. Drive consistency and reuse across customer journeys, business domains and AI-enabled solutions to maximise efficiency, scalability and long-term value. Lead the evolution of workforce and capability strategies, ensuring organisational structures, roles and skills align to future AI-enabled business needs. Lead cross-functional teams across business, transformation, product and technology functions to implement the future Sales & Service operating model. Own operating model decisions, transformation priorities and delivery outcomes, balancing customer value, commercial impact, risk and long-term business performance. Establish frameworks and ways of working that enable consistent decision-making, effective governance and successful transformation delivery at scale.* Ensure all activity across Sales & Service supports a clear strategic vision and contributes to the delivery of a customer-centric, AI-native and future-ready organisation.Leadership Responsibility:* Act as the accountable senior leader for the future Sales & Service operating model, owning strategic direction, delivery execution, benefit realisation and long-term operating model performance while engaging stakeholders at Director and Executive level.## Essential Skills / Experience* Strategic Business Transformation & Delivery: Proven ability to define and deliver customer, sales or service strategies that drive measurable business outcomes within large, complex organisations, with clear accountability for execution and impact.* AI-Native Operating Model Design & Delivery: Proven experience designing and implementing AI-enabled, AI-native or agent-based operating models within large-scale customer, sales or service environments.* AI-Led Transformation Implementation:Hands-on experience delivering AI-led transformation and operating model change from strategy through implementation, adoption and benefit realisation.* Customer Journey & Commercial Expertise:Strong understanding of customer journeys, demand, cost-to-serve, conversion, retention and customer value, with the ability to turn insights into strategic and operational action.* Business Architecture, Service Design & Value Realisation:Expertise in business architecture and service design, creating scalable solutions, value frameworks and delivery measures that link strategic priorities to financial and operational outcomes.* AI-Enabled Business Strategy & Agent-Based Models: Ability to apply AI, data, automation and agent-based capabilities to business challenges, understanding their impact on customer interactions, decision-making, operating models and organisational design.* Senior Stakeholder Leadership & Accountability## Desirable Skills / Experience* AI & Digital Transformation Leadership: Experience delivering AI, digital or data-led transformation programmes, combining strategic thinking with practical operating model implementation to drive business outcomes.* Agentic Operating Model Design: Understanding of AI-enabled, AI-native and emerging agent-based operating models, with the ability to define how people, processes, technology, AI assistants and autonomous agents work together to create value.* Workforce & Organisational Transformation:Experience developing workforce, organisation and capability strategies that support AI-enabled change and future business requirements.* Customer Service & Operations Expertise:Proven experience operating within large-scale, customer-facing service environments, balancing customer experience, operational performance and commercial objectives.* Strategic Investment & Portfolio Governance: Ability to shape investment decisions, portfolio governance and prioritisation frameworks that align resources to strategic goals, delivery priorities and measurable outcomes.* Enterprise Change & Systems Thinking:Strong ability to connect strategy, operations and technology, ensuring transformation initiatives deliver scalable, sustainable and organisation-wide impact.## Our PackageTailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Company car scheme (or cash alternative) 15% on target annual bonus Private healthcare for you and your family Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme – 5% from you and 10% from us* Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.EE is the UK’s largest mobile network and a core brand within BT Group’s Consumer unit. Many of our roles are employed by EE but work across a growing, multi‐brand Consumer environment – supporting customers across our family of brands, BT, EE and Plusnet.You’ll benefit from EE’s strong people proposition, development opportunities and culture, while helping shape the future of consumer connectivity at scale. #J-18808-Ljbffr

Jet Vac Driver / Operator - Drainage & Industrial ServicesLocation: Carryduff - Greater Belfast Area & Surrounding LocationsHours: Monday - Friday | 7:30am - 5:00pm (45 hours per week)Join a Leading Industrial & Environmental Services TeamWe are currently recruiting for Jet Vac Driver / Operators to join a well-established and growing drainage and industrial services business operating across the Greater Belfast area.This is an excellent opportunity for experienced HGV Drivers, Jet Vac Operators, Drainage Operatives, or candidates from industrial services backgrounds looking to build a long-term career within a specialist and essential industry.No two days are the same, with work carried out across a variety of commercial, industrial and public sector sites.The RoleAs a Jet Vac Driver / Operator, you will operate specialist Jet Vacuum Tankers and high-pressure water jetting equipment to deliver drainage, cleaning and industrial maintenance services safely and efficiently.Working as part of an experienced operational team, you will undertake both planned maintenance and emergency response work while ensuring the highest standards of health, safety and customer service.Key ResponsibilitiesOperate Jet Vac and Vacuum Tankers safely and efficiently.Carry out drain and sewer clearance using high-pressure water jetting equipment.Complete gully emptying, tank cleaning, wet well and pump station cleaning.Perform daily vehicle and equipment inspections.Complete job sheets, service reports and digital paperwork accurately.Set up work areas safely in line with Risk Assessments and Method Statements (RAMS).Transport and dispose of waste materials at licensed disposal facilities.Support reactive and emergency call-out work when required.Work alongside drainage CCTV survey teams and other operational crews.Maintain excellent health & safety standards and deliver outstanding customer service at all times.What We're Looking ForEssentialHGV Class 2 (Category C) licence.Valid Driver CPC and Digital Tachograph Card.Previous experience operating Jet Vac equipment, vacuum tankers, drainage equipment or similar heavy plant.Good understanding of Health & Safety procedures.Strong communication and teamwork skills.Reliable, hardworking and able to work outdoors in all weather conditions.Flexible approach to overtime and occasional emergency call-outs.DesirablePrevious drainage or industrial services experience.High-pressure water jetting certification.Confined Space Entry certification.CSCS or CSR Card.ADR Licence (advantageous but not essential).What's on Offer?Competitive salary with overtime opportunities.Full-time, permanent position.Monday to Friday working pattern.Ongoing training and development.Opportunity to gain specialist industry qualifications.Company pension.PPE and equipment provided.Long-term career progression within a growing business.Apply TodayIf you're an experienced Jet Vac Driver , HGV Driver , Drainage Operative , Industrial Services Operative , or you're looking to develop your career within a specialist environmental services business, we'd love to hear from you.Apply now to take the next step in your career.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ

Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services , as well as engaging in relevant client-relationships , across a variety of projects. This will include managing people , resources, finances, and reporting while ensuring adherence to robust quality standards including but not limited to ISO20000. You will also assist the senior management team with business growth within existing accounts as well as supporting business development activity for potential new clients.Minimum requirements:Experience working in a commercial IT (software) environment , with a thorough understanding of service management.Eligibility for security clearance is a must.Experience of adhering to the disciplines and quality standards of service and project management, ideally with a good understanding of ISO2000 standard.Evidence of developing and managing sound client-supplier relationships .Considerable experience in a relevant technical environment.Experience of facilitating workshops and discussion.Ability to make sensible decisions under pressure taking a balanced view of client demands and Kainos commercials.Desirable:Experience of working with key ITSM for example ServiceNowAccreditation of ITIL foundation or similar.The successful candidate will exhibit the following:DeliveryManage the transition of projects from the development environment into support and project manage minor development/service work.Function as a key interface between technical, functional and client teams.Develop, implement, and maintain service standards and procedures for the Managed Services Practice.Support the Senior Service Manager in all aspects of service delivery i ncluding contractual service level agreements, staff planning, financial operations and customer satisfaction.Manage blended service teams across multiple locations working in collaboration with client and partner resources to share knowledge, meet requirements and continually improve service.Ensure regular reporting to clients and Kainos management via client service meetings and internal support reviews.Manage incident escalations - escalating to Kainos senior management as appropriate.Business Development & Account ManagementSound commercial awareness of client and service dynamics with demonstrable evidence of building client relationships .Support future growth by working closely with Senior Service mangers assisting where required with the sales/procurement cycle to best position Kainos to win profitable new business.Understand the contracts and commercial terms applied to our services ensuring Kainos is not compromised by non-compliance.Support Senior Service Manager in negotiating Service Level Agreements , support contracts and third-party contracts.TeamMotivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow.Ensure all team members have clear goals, receive regular feedback, and have timely and constructive appraisals.Ensure team members have learning and development objectives to acquire and maintain the skills necessary for the relevant service.Have responsibility for staffing teams and on-boarding of new team members.Build and maintain constructive and collaborative relationships with the client, other suppliers, and third-party stakeholders.GovernanceEnsure appropriate service governance arrangements and technical quality standards are implemented and followed throughout the project lifecycle.Effectively manage service risks and issues , escalating where appropriate.Comply, and ensures team members comply, with all confidentiality and non-disclosure policies and agreements and ensure the security of information, always.Work with quality compliance and external auditors to ensure Kainos meets these standards for accreditation.Professional Development and GrowthContribute to continuous improvement initiatives within the Management and Leadership Capability.Encourage innovation in technology and process within and beyond the Managed Service Practice.Proactively assist with recruitment activities to enable stable organisational growth.Embracing our differencesAt Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.TPBN1_UKTJ

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As Director, Support Engineering for EMEA, you'll manage an experienced, distributed team serving enterprise customers across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience. You'll bring deep experience managing multi-country teams, operating across time zones, and shaping enterprise technical support in an AI-first environment. As a member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy. • Manage the full people agenda for the EMEA Support Engineering team, including performance, career development, succession planning, retention, internal mobility, and team culture across multiple countries., • Manage managers and senior contributors across EMEA time zones, setting clear expectations and supporting consistent performance., • Partner with the EMEA People Business Partner on employment considerations across jurisdictions, including Works Council engagement where applicable., • Own regional service-level target performance, customer satisfaction, ticket quality, resolution outcomes, escalation workflows, and reporting against global key performance indicators., • Improve shift handoffs and Request for Help coordination with Product Engineering and Support Engineering hubs in the Americas, Asia-Pacific, and Bengaluru., • Oversee EMEA's adoption and ongoing improvement of GitLab's AI toolchain, working with Support Operations and Strategy on tooling, data insights, capacity planning, and staffing management., • Represent the needs of EMEA customers inside GitLab by identifying field patterns, escalating systemic product issues, influencing the product roadmap, and joining customer or partner conversations that require executive support., • Shape global Support Engineering strategy with peer managers, including geographic coverage, quality standards, knowledge exchange, the operating model, annual planning, headcount modeling, and the regional roadmap., • Progressive experience in technical support engineering or a related customer-facing technical discipline., • Experience managing managers, senior contributors, and distributed teams through a manager-of-managers structure., • Experience managing multi-country teams in EMEA, with knowledge of employment considerations, cultural differences, and communication across time zones., • A track record of owning service delivery, including service-level target outcomes, escalations, and operational performance in a globally distributed environment., • Experience with or interest in AI-assisted support delivery, with the ability to guide adoption and improve workflows., • Clear written and verbal communication skills, including the ability to work with executives and work with others synchronously and asynchronously., • Proficiency with support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools., • Knowledge of DevSecOps, continuous integration and continuous delivery, Kubernetes, cloud-native infrastructure, or GitLab gained through customer-facing work, platform use, administration, or support operations. The GitLab Support Engineering team is distributed across the Americas, EMEA, and Asia-Pacific. The EMEA region represents some of our deepest and most complex enterprise customer relationships. Support Engineers and Managers work on tickets and help GitLab's customers, and they also dig into code and logs to find root causes. Collaboration here is extraordinary. We solve complex problems jointly, participate in pairing sessions and one-to-one meetings, and stay in contact across time zones through deliberate asynchronous habits. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

SSS Public safety is a subsidiary of NEC Software Solutions and is a market leading developer and supplier of mission critical solutions to blue light emergency services around the world, ultimately helping them to protect and save lives. Additionally, our customer portfolio extends to many significant non blue light, Government and non-government service providers. including British Transport Police (BTP), National Highways (NH), Civil Nuclear Police (CNC), Ministry of Defence Police (MDP) and UK Coastguard (HMCG). While you read this ad, NEC Software Solutions software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way. Discover more at www.necsws.com We are seeking a Project Engineering Manager to join our team in London, the work involves acting as a design authority for radio projects for Blue Light customers whilst project managing all aspects of delivering on-time, within budget & to a high quality for the customer Key Duties & Responsibilities • Define technical architecture / solutions in support of MPS Managed Radio Service requirements;, • Produce detailed Design and Costing schedules and formal quotation proposals over the implementation of large and complex radio related projects;, • Plan, project manage and implement delivery of solutions to large and complex MPS radio related projects. This includes the provision of regular customer project management update reports (RAG status);, • Prioritise and deliver packages of work within agreed budget constraints, timescales and acceptable quality standards;, • Technically direct multi-disciplinary teams of up to 15 people;, • Mentor and develop the team members, fostering a culture of continuous improvement and innovation;, • Independently lead customer radio related requirement discussions from both technical and operational perspectives;, • Develop new procedures and documentation over implementation of new MPS radio systems, solutions and services;, • Assess technical impacts of MPS change requests;, • Attend routine internal and customer facing meetings;, • Identify and resolve project issues and conflicts, implementing effective solutions Due to strict security clearance requirements needed for this position, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more Whilst employees can work remotely in this role, applicants must live within 1 hour of London in order to be able to get to the office to meet our customer SLA's. • Ability to obtain or preferably to currently hold SC level UK National Security Vetting, • Highly motivated and proactive, • Excellent communication, client facing and influencing skills, • Project Management methodologies, • Knowledge of Airwave and understanding of TEA2 code of practice, • Knowledge of Tetra Radio Technology (Infrastructure (TMO/DM0) Mobiles, Handhelds & Desktops), • Knowledge of Digital & Analogue Radio Systems used by Blue Light Services We are proud of the benefits we offer employees of NEC Software Solutions • 25 days paid holiday with the option to buy/ sell;, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost);, • A Group Pension Plan with fantastic employer contributions up to a maximum of 5%;, • A fantastic selection of flexible benefits to suit your individual needs;, • We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life; To be considered for this role the candidate: • Need to be located for easy commute to London, • Met Police Security Clearance is required for this role, if a candidate does not already hold such clearance this must be achieved before they can commence in this role

Technical Solutions Engineer / IT Support Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical Solutions Engineer / IT Support Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; • Handle software-related requests, • Analyse software related issues and propose solutions, • Troubleshoot software, • Identify root causes of software problems, • Conduct software testing and installation, • Troubleshoots IT related issues, • Manage software and database migrations, • Advise customers on hardware and software configurations and implementation, • Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer / IT Support Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; • Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc., • Scripting knowledge, • Comprehensive understanding of Microsoft tools and application environments, • Networking knowledge, • Strong communication, organization, problem-solving, and diagnostic skills, • At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives, • Ability to work independently and take ownership of projects Salary: £42,000 Starting salary PACKAGE includes; Bonus Pension Income protection Etc. Location: Working from home, living anywhere in the UK. Suitable living locations include: Cambridge Peterborough Nottingham Northampton Leicester Birmingham Leeds Sheffield Manchester Liverpool Bristol Ipswich Coventry Wolverhampton Edinburgh Glasgow London Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1

Job Title: Customer Experience Cloud & AI SME Location: Remote / UAE / Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud, and Employer of Record (EOR) services. Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement. Role Overview We are looking for a Customer Experience Cloud & AI SME to lead the design, development, and optimization of self-service customer portals while integrating AI-driven automation across both Salesforce and external ecosystems. This role requires expertise in Salesforce Experience Cloud and a strong understanding of AI-driven automation to create seamless self-service solutions, AI-powered agents, and intelligent workflows that enhance customer engagement. The ideal candidate will work closely with clients, internal teams, and stakeholders to drive automation, improve user experience, and mentor organizations on AI adoption. Key Responsibilities 1. Develop & Optimize Self-Service Customer Portals • Design, configure, and enhance customer self-service portals using Salesforce Experience Cloud., • Implement self-service automation and AI-driven workflows to improve customer interactions., • Ensure portals are intuitive, scalable, and personalized with guided service journeys., • Integrate Einstein AI and automation tools for proactive customer support and case resolution. 1. AI-Powered Virtual Agents & Automation • Develop and optimize AI-driven virtual agents within Salesforce and external platforms., • Utilize Einstein AI, NLP, and machine learning to enhance case deflection and automate customer support., • Implement Conversational AI chatbots integrated with Live Chat, WhatsApp, and external messaging platforms., • Ensure AI agents learn from interactions to continuously improve customer responses. 1. Cross-Platform AI Automation & Integration • Work with Salesforce Flow, Omni-Channel Routing, and Process Automation to optimize service operations., • Integrate self-service portals with third-party AI tools, RPA solutions, and external APIs., • Implement AI-powered predictive analytics to personalize customer experiences. 1. Customer Engagement & AI Mentorship • Act as an AI & Experience Cloud SME, guiding clients through their AI and automation journey., • Work directly with customers to understand their challenges and tailor AI/self-service solutions., • Provide training and mentorship to businesses on how to adopt and maximize AI-driven self-service portals., • Gather feedback from end-users to enhance AI models, workflows, and self-service functionalities. 1. Data Intelligence & AI Performance Optimization • Use Salesforce Data Cloud and AI analytics to drive data-backed automation improvements., • Continuously monitor AI agent performance and customer engagement metrics to optimize processes., • Ensure compliance with data security, privacy, and ethical AI practices. 1. AI & Innovation Strategy • Stay ahead of emerging AI and Experience Cloud trends, ensuring cutting-edge solutions., • Work with internal teams to align AI automation with business and customer service objectives., • Evaluate and integrate new AI and automation tools to enhance customer experience. Key Requirements Technical Skills • 2+ years of experience in Salesforce Experience Cloud & Service Cloud (or equivalent self-service portal expertise)., • Hands-on knowledge of Einstein AI, NLP, chatbot development, and automation workflows., • Experience with Salesforce Flow, Omni-Channel Routing, and case automation., • Familiarity with third-party AI, automation, and chatbot platforms outside Salesforce., • Knowledge of API integrations, RPA, and machine learning-driven automation. Soft Skills & Experience • Passionate about customer experience, AI, and digital transformation., • Comfortable working directly with clients, understanding their self-service & AI needs., • Strong problem-solving and analytical skills to build impactful automation solutions., • Excellent communication & presentation skills, able to mentor and train customers., • Ability to learn quickly and stay updated on the latest AI and self-service technologies. Why Join Kompetenza R&D Work on cutting-edge AI & self-service portal Why Join Kompetenza? ✅ Build a lead generation machine from the ground up – an exciting opportunity to create a scalable system. ✅ Work with cutting-edge AI and automation tools to optimize sales outreach. ✅ High earning potential – competitive salary with performance-based commission. ✅ Remote work flexibility with a global team.

Provide pre-sales support for our rapidly-growing sales team. You will be responsible for helping develop solutions for identified prospects, helping the marketing team with technical content and insight (blog posts, articles, etc), and being a technical resource for the sales organisation as a whole. • Pre-Sales Responsibilities, • Partner with Account Executives to drive complex, multi stakeholder deals, • Provide technical expertise on Cloudinary’s product offering, consult to prescribe solutions design and determine solution fit, • Adapt Cloudinary’s technology to meet customer’s business case (Demo, POC, documentation), • Create relationships with key decision makers and serve as external technical spokesperson. Be the trusted advisor and provide world class customer service while serving as the technical spokesperson for Cloudinary, • Collaborate cross functionally with Product, Marketing, and Sales to identify compelling Cloudinary use cases, influence product roadmap and technical content and best practices., • Post-Sales Responsibilities, • Work with the Account Management team to ensure handoff is executed smoothly as prospect transitions into a customer., • Must be Fluent in German, • At least 5 years experience in Presales as a customer-facing technical role, • Experience with Digital Asset Management, Video Streaming strategies or Website Performance Optimization., • Principle knowledge of website construction, including HTML, JavaScript and CSS, understanding of OS and browser distinctions and how third-party software and plugins work with browsers, website troubleshooting and use of browser developer tools., • Familiarity with network infrastructure - CDN, Cloud Storage, Cloud Applications, APIs and how it all fits together., • Experience with Martech and Adtech is a plus., • Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment., • Bachelor’s degree, or equivalent, in related discipline. Science or Engineering degree preferred., • Ability to travel occasionally up to 20% (as required).#LI-BP1

Heim is recruiting for a freelance phlebotomist in Aberdeen and surrounding areas. You will be joining a group of existing phlebotomists, providing high-quality care to our clients and liaising with our Clinical Operations Team as required to report on activities. This role requires you to be able to travel and have your own car, as the vast majority of our appointments are delivered in the community (usually within the patient's home). The role is suitable for an experienced Phlebotomist (at least six months full-time) who wants to work flexibly. By joining Heim, you will have access to the best tools to support you as a freelance phlebotomist and the flexibility to work at hours and schedules that suit your “work life balance”. Heim's technology will let you communicate effectively and seamlessly with patients, log task completion, manage cancellations and seek support live. To be successful in this role, you will need to have a strong track record in providing excellent phlebotomy services for at least six months. Be part of the innovative service in home healthcare testing by joining Heim. You will be someone who is reliable, friendly, honest and able to maximize customer experience. At Heim, we value our staff and will offer successful candidates: • Flexibility and competitive pay rate, • Weekly pay, • Regular clinical and managerial supervision and support, • A programme of in-service training and exciting development opportunities, • Opportunity for service development and audit, • Agile working devices to support community and clinic based working, • Experience: Minimum 6 months phlebotomy experience, • DBS Disclosure of convictions (enhanced, child and adult), • Insurance: Personal professional indemnity insurance (evidence required), • References: 2 referees, at least one from your recent employment, • Driving License: Full driving license and access to own vehicle, • Language: Fluent English (required) Main Duties & Responsibilities Clinical duties: • To carry out blood tests requested and booked domiciliary visits, as a lone practitioner with telephone and mobile app support., • To seek advice and support from a more senior/experienced colleague / Heim Clinical team for matters outside the sphere of responsibility, knowledge, or skills., • To ensure that domiciliary blood samples are posted or brought to the hub in time for the courier collection., • To document into the patient’s medical record of blood tests taken., • Report to the Heim Clinical team and seek advice on specific risks that are identified, e.g. unsafe environmental conditions., • To carry out your duties in accordance with company protocols and guidelines. Requirements: • Adhere to company policies and procedures at all times., • Be comfortable working with a digital mobile tool to coordinate job assignments and record patient notes., • Take reasonable steps to manage and promote a safe and healthy working environment., • Respect the confidentiality and privacy of patients and carers at all times., • Maintain a constant awareness of health, welfare, and safety issues affecting colleagues, patients, relatives, and self and report incidents or near-miss events to the Clinical Operations Manager., • To function as an integral part of the phlebotomy team., • Attend relevant meetings as required., • Have working knowledge and an understanding of relevant legislations/policies e.g. Equal Opportunities, Health and safety and confidentiality., • Maintain compliance with all relevant training and participate in development and appraisal., • This is not an exhaustive list of duties, and the post holder may be required to undertake any other duties as required, to meet the needs of the service, so long as they do not exceed the level of responsibility expected for this grade.

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. As Strategic Enterprise Representative for the UK, you will be selling our award winning NoSQL database to the Global 2000 directly. You will be part of an over-achieving sales team that has established Couchbase as a dominant player in the database world. You’ll be driving strategic enterprise opportunities, selling the value of our product and services offering. Responsibilities: • Develop and be responsible for the execution of their Franchise Plan, • Align with pre-sales solution engineering, channel partner strategies to meet individual goals. As well as liaising with SDR teams & sales follow-up of marketing qualified leads, • Create and deliver pipeline generation programs and activities in their territory that leverage buying and developer ecosystems, including events, digital, cloud partner, and our developer relations teams., • Oversee all aspects of the sales process in their territory, pipeline generation, deal qualification, relationship management, closing and contract execution, post sales customer satisfaction., • Maintain and update sales reporting tools sets for forecasting, lead generation and deal management., • Maintain a detailed understanding of the Couchbase platform and demonstrate effective communication of our use cases to their territory prospects and customers in both Cloud SaaS and on-premise environments., • Ability to lead their virtual team to execute their plans, document and communicate strategies to their management team and keep customer and forecasting systems up to date., • Demonstrate ability and passion for customer satisfaction and new customer acquisition to grow their franchise and contribute to the growth of the UK Enterprise business in Couchbase. Preferred Qualifications: • At least 10 years of experience selling enterprise technology in a fast-paced and extremely competitive market, with a proven track record of meeting or exceeding sales quotas., • Ability to evidence experience in closing 1 million USD deals., • Sales experience in database technology or its ecosystem is a strong advantage., • Versatile in selling through partner ecosystems within each country in the UK region., • Experience in cloud providers marketplace is an additional advantage., • Previous experience in selling professional services., • Completion of MEDDIC or equivalent sales methodology training., • Exceptional relationship-building skills with the ability to effectively communicate the value of the Couchbase platform to both customers and prospects., • Experience in SaaS sales or a solid understanding of hyperscalers and as-a-service offerings., • Strong organizational and multitasking skills., • Outstanding written and verbal communication skills., • Proven ability to thrive in a fast-paced environment and work effectively within a team., • Self-motivated, independent, and high-performing individual with a quick learning ability., • Proficiency in English, and within a reasonable travel distance from London is preferred Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for and . Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - RSU equity program, ESPP program, Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: _ _ _ _ Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our and understand your personal information may be processed in accordance with our following guidelines in your country of application.

Heim is recruiting for a freelance phlebotomist specifically in Aberdeen, Inverness and the Highlands. You will be joining a group of existing phlebotomists, providing high-quality care to our clients and liaising with our Clinical Operations Team as required to report on activities. This role requires you to be able to travel and have your own car, as the vast majority of our appointments are delivered in the community (usually within the patient's home). The role is suitable for an experienced Phlebotomist (at least six months full-time) who wants to work flexibly. By joining Heim, you will have access to the best tools to support you as a freelance phlebotomist and the flexibility to work at hours and schedules that suit your “work life balance”. Heim's technology will let you communicate effectively and seamlessly with patients, log task completion, manage cancellations and seek support live. To be successful in this role, you will need to have a strong track record in providing excellent phlebotomy services for at least six months. Be part of the innovative service in home healthcare testing by joining Heim. You will be someone who is reliable, friendly, honest and able to maximize customer experience. At Heim, we value our staff and will offer successful candidates: • Flexibility and competitive pay rate, • Weekly pay, • Regular clinical and managerial supervision and support, • A programme of in-service training and exciting development opportunities, • Opportunity for service development and audit, • Agile working devices to support community and clinic based working, • Experience: Minimum 6 months phlebotomy experience, • DBS Disclosure of convictions (enhanced, child and adult), • Insurance: Personal professional indemnity insurance (evidence required), • References: 2 referees, at least one from your recent employment, • Driving License: Full driving license and access to own vehicle, • Language: Fluent English (required) Main Duties & Responsibilities Clinical duties: • To carry out blood tests requested and booked domiciliary visits, as a lone practitioner with telephone and mobile app support., • To seek advice and support from a more senior/experienced colleague / Heim Clinical team for matters outside the sphere of responsibility, knowledge, or skills., • To ensure that domiciliary blood samples are posted or brought to the hub in time for the courier collection., • To document into the patient’s medical record of blood tests taken., • Report to the Heim Clinical team and seek advice on specific risks that are identified, e.g. unsafe environmental conditions., • To carry out your duties in accordance with company protocols and guidelines. Requirements: • Adhere to company policies and procedures at all times., • Be comfortable working with a digital mobile tool to coordinate job assignments and record patient notes., • Take reasonable steps to manage and promote a safe and healthy working environment., • Respect the confidentiality and privacy of patients and carers at all times., • Maintain a constant awareness of health, welfare, and safety issues affecting colleagues, patients, relatives, and self and report incidents or near-miss events to the Clinical Operations Manager., • To function as an integral part of the phlebotomy team., • Attend relevant meetings as required., • Have working knowledge and an understanding of relevant legislations/policies e.g. Equal Opportunities, Health and safety and confidentiality., • Maintain compliance with all relevant training and participate in development and appraisal., • This is not an exhaustive list of duties, and the post holder may be required to undertake any other duties as required, to meet the needs of the service, so long as they do not exceed the level of responsibility expected for this grade.

Waracle are looking for Dynamics 365 Developers (Inside IR35) for an exciting new 12-month initial contract joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a fully remote UK-based Inside IR35 role, with occasional travel required on an ad-hoc basis as part of client requirements. The Role Waracle is looking for hands-on Dynamics 365 Developers to play a key role in delivering and improving a critical capability for one of our strategic client workstreams. This is an opportunity for someone who enjoys getting under the hood of complex systems—building new solutions, solving challenges, optimising performance, and taking true ownership of the platform. You’ll have a strong understanding of how data moves across connected systems and be passionate about making technology work smarter. From configuring workflows and shaping Dynamics 365 data models to delivering practical solutions that create measurable value, you’ll help drive continuous improvement across a business-critical environment. Key aspects of the role include: Supporting and enhancing a live, business-critical Dynamics 365 / Dataverse platform. Designing and configuring workflows, working with Dynamics 365 data structures, and delivering improvements that drive business value. Building and maintaining plugins, custom APIs, integrations, and model-driven applications. Taking ownership of data journeys across the ecosystem, from initial ingestion through to downstream systems. Investigating and resolving issues across CRM functionality, integrations, and data processes. Driving improvements in platform stability, performance, and long-term maintainability. Partnering with business users, product teams, data specialists, and integration teams to deliver effective solutions. Essential Requirements: Strong practical experience working with Dynamics 365 and Dataverse. Development expertise across C#/.NET, Dynamics plugins, JavaScript/TypeScript, and API integrations. Experience supporting complex platforms with multiple integrations and connected systems. A track record of enhancing and maintaining existing solutions, alongside building new functionality. Familiarity with Azure-based integrations, including Functions, Logic Apps, Service Bus, and API services. A strong understanding of data management concepts, including mapping, validation, troubleshooting, and end-to-end data flows. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

About the role If you’re passionate about policy and politics, you’ll fit right in to our enthusiastic and vibrant team. This position is for the digital, technology, culture and sport portfolio, which covers the work of the Department for Science, Innovation and Technology (DSIT) and the Department for Culture, Media and Sport (DCMS) as well as overlapping areas pertaining to retail trade and employment. Applications should refer to the role and detail any relevant policy expertise in these areas. This is an exciting opportunity to become part of a highly-respected political intelligence team, providing market-leading intelligence services to ensure our clients stay ahead of political developments. We provide fast, focused, and comprehensive information and insight on the activities of legislatures, government, and a variety of stakeholders to clients across a wide range of sectors. In a time of political turmoil, keeping our clients constantly informed is a dynamic challenge. You’ll be part of a team of fellow consultants, each of whom are experts in their respective policy areas, and will be providing finger-on-the-pulse analysis to your clients on a daily basis. You will work towards becoming a respected authority within the industry on all issues relating to your specialist policy area and key stakeholders, with the potential opportunity to write articles for media publications and participate in broadcasting and panel discussions. This role is based at our London office. Colleagues spend some of their working week in the office and some days working from home (usually 2-3 days in the office per week). If you would like to explore flexible working options, we would be happy to discuss this as part of the interview process. What’s it like to work with us? At Dods we focus on our 3C’s: Collaboration, Continuous improvement, and Customers. We live these values by offering employees opportunities to further their skills through learning and development and training, plenty of opportunities to connect across teams to network, socialise and volunteer, and by always keeping the customer at the forefront. Our inclusive culture means there are always room for new ideas, opportunities to be creative and continuous improvement. Situated in the heart of London, the office working environment is collaborative, bright and airy with everyone together in one space. There’s always a bit of a buzz and conversation going on, and people really like to chat and help each other. The office is small enough that everyone knows everyone’s name, so colleagues work across teams on shared projects. We prize initiative and creativity in how you best provide intelligence to your hugely diverse range of clients. We invest in our consultant’s expertise and will support you in gaining new skills with dedicated funding for your learning and development. We’ve provided political intelligence for 190 years, and while we’re looking into how to leverage artificial intelligence, we know that it’s still our people and how we support our customers personally that makes us different. Work can be fast-paced – there’s an expectation that a customers can get straight through to their Consultant or Account Manager to ask a question and get a quick answer. This means that if a colleague is out-of-office, we cover for each other. It’s a very engaging environment to work in, and while it can be busy, you know that there are always great colleagues around to support you. About Dods Group Ltd Dods is a leading political intelligence business covering Westminster and the UK’s devolved parliaments. Organisations have been turning to us for pertinent information on what’s going on in Government since we first published the Dods Parliamentary Companion way back in 1832. We provide clients across the corporate, government and charity sectors with insight, intelligence and impact through our comprehensive suite of policy tools. Dods Political Intelligence is comprised of three main services: • Intelligence - _ – our platform offers real-time alerts, diaries and legislative trackers, inhouse parliamentary coverage, and a powerful historical search function of policy information., • Insight - _ – our sector-specialist consultants provide analysis, bespoke research, and impartial guidance on the latest policy developments and trends., • Impact - _ – our constantly updated database of biographical and contact information for UK parliamentarians, the digital version of the original who’s who in politics established in 1832, enables you to identify and address the right policymaking audience. For further information, please visit: _ What are we looking for? Our ideal candidate will have: • Familiarity with parliamentary procedure and the political landscape of the UK., • Excellent attention to detail and commitment to accuracy, while working quickly and to tight deadlines., • Capable of prioritising multiple tasks and managing workloads., • A proactive approach, with the confidence to hit the ground running., • A relevant degree-level qualification or relevant professional experience., • IT literate and confident in using online applications to support your work., • Ability to work well within a team but also take initiative when required. Key responsibilities The successful candidates will: • Be responsible for providing a first-rate political intelligence service to their own portfolio of clients., • This position is for the digital, technology, culture and sport portfolio, which covers the work of the Department for Science, Innovation and Technology (DSIT) and the Department for Culture, Media and Sport (DCMS) as well as overlapping areas pertaining to retail trade and employment. Applications should refer to the role and detail any relevant policy expertise in this area., • You will need an excellent understanding of parliamentary procedure and government policy, and some relevant client-facing experience., • You will have a keen interest in politics and policy, and excellent written and verbal communication skills. You need to be comfortable working at a fast pace, within tight deadlines, with the ability to analyse large amounts of information in a rapidly changing political environment. And you’ll need to love working with both clients and colleagues, with a professional attitude and ability to demonstrate initiative and commercial awareness., • Your responsibilities will include maintaining an excellent service to clients, and the provision of timely and high-quality political insight and research. You will also contribute to the development of our business through the delivery of successful trial periods with prospective clients. Why choose Dods? We are proud of the inclusive culture we have built at Dods. Our team are passionate about what they do, and we are passionate about supporting them to be their best. We understand the importance of work-life balance and offer a flexible, hybrid working environment so you can choose how and where to work. Celebrating diversity and inclusion is also an important aspect of our culture and we often have social events to bring everyone together. Here’s some more information on our benefits and ways of working: Employee Benefits (London) • 25 days annual leave plus your birthday off, with the option to buy an additional 5 days holiday per year., • Our approach to work is agile and the team currently spend some of their working week at home and in our office in London Bridge. We also offer the option to work from anywhere for up to 4 weeks a year., • Flexible working, including 4pm finish on Fridays and early finish throughout the summer holiday period so you can spend more time with your family and friends., • Opportunities to connect across teams and locations to network, socialise and volunteer., • Our inclusive culture means there are always room for new ideas, opportunities to be creative and continuous improvement., • Continuous learning and development opportunities throughout your journey with us., • Life assurance: we hope you will never need this, but our cover is for 4 times your salary to your beneficiaries., • Enhanced maternity and paternity leave options., • Company Pension Scheme., • Discounted Gym Membership., • Cycle to work and season ticket travel loan scheme., • In-year employee bonus scheme., • Employee assistance programme. How to apply If you are interested in the role, please submit your application (CV and Cover Letter) through our Company Careers Page _. The closing date for applications is Friday 1st August 2025 with interviews to be held week commencing Monday 4th August 2025. Ideal start date: 13th August 2025

Become part of our client's family as one of their new Sales Account Managers, where they not only deliver quality news but also make a positive impact in local and global communities. Apply now and be a key player in shaping the future of media with them. Sales Account Managers Redditch, B98 8BP – field-based OR office-based to be discussed • Remote working will be considered, • Full-time, Permanent, • Competitive base salary with OTE of £40,000 - £50,000 Please Note: Applicants must be authorised to work in the UK Our client is a major independent publisher in the UK, recognised for producing quality local newspapers, magazines, and online news. With a wealth of industry experience, they take pride in delivering unrivalled coverage of local news across Warwickshire, Worcestershire, and the West Midlands. About the Role As a Sales Account Manager with our client, you'll play a pivotal role in maintaining and expanding their client base across print and digital platforms. Join their dynamic team and contribute to the growth and success of the media group. Key Responsibilities Client Management • Build and maintain strong client relationships, • Act as the main point of contact, providing exceptional customer service Sales Growth • Identify and pursue new business development opportunities, • Develop and implement effective sales strategies to exceed targets Collaboration • Work closely with internal teams for aligned sales efforts, • Collaborate on compelling sales proposals and presentations The Ideal Candidate Are you a motivated and results-driven individual with a passion for sales? Our client is looking for someone with: • Proven track record in sales and account management, • Strong communication and negotiation skills, • Knowledge of the media industry (print and digital, ideal but not essential), • Self-motivated with a results-oriented mindset Benefits Join our client's family-run business and enjoy: • Generous salary with realistic OTE potential, • Opportunity for office OR field-based role, • Attractive car allowance for Field Sales Account Managers, • Comprehensive local information and personal service, • Philanthropic initiatives supporting local and global causes How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Close date: 26th August 2025 Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include Sales, Sales Manager, Account Manager, Account Management, Customer Service, Business Development, Business Development Manager, Key Account Manager, Sales Executive.

Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; • Handle software-related requests, • Analyse software related issues and propose solutions, • Troubleshoot software, • Identify root causes of software problems, • Conduct software testing and installation, • Troubleshoots IT related issues, • Manage software and database migrations, • Advise customers on hardware and software configurations and implementation, • Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; • Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc., • Scripting knowledge, • Comprehensive understanding of Microsoft tools and application environments, • Networking knowledge, • Strong communication, organization, problem-solving, and diagnostic skills, • At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives, • Ability to work independently and take ownership of projects Salary: £42,000 Starting salary PACKAGE includes; Bonus Pension Income protection Etc. Location: Working from home, living anywhere in the UK. Suitable living locations include: Cambridge Peterborough Nottingham Northampton Leicester Birmingham Leeds Sheffield Manchester Liverpool Bristol Ipswich Coventry Wolverhampton Edinburgh Glasgow London Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1

Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; • Handle software-related requests, • Analyse software related issues and propose solutions, • Troubleshoot software, • Identify root causes of software problems, • Conduct software testing and installation, • Troubleshoots IT related issues, • Manage software and database migrations, • Advise customers on hardware and software configurations and implementation, • Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; • Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc., • Scripting knowledge, • Comprehensive understanding of Microsoft tools and application environments, • Networking knowledge, • Strong communication, organization, problem-solving, and diagnostic skills, • At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives, • Ability to work independently and take ownership of projects Salary: £42,000 Starting salary PACKAGE includes; Bonus Pension Income protection Etc. Location: Working from home, living anywhere in the UK. Suitable living locations include: Cambridge Peterborough Nottingham Northampton Leicester Birmingham Leeds Sheffield Manchester Liverpool Bristol Ipswich Coventry Wolverhampton Edinburgh Glasgow London Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. We have a fantastic opportunity for a top performing field sales professional to join our sales and account management team as a Senior Account Manager covering the South East (you must be based on patch). This is a field sales role with a focus on developing high value new business opportunities whilst managing an account base of Yell’s mid-spend customers. As a Senior Account Manager, you will have an extensive portfolio of products to help you identify valuable solutions for your customers including Pay Per Click, SEO and Agency Social; as well as Yell.com, Smart Performance, Websites, Video and Reputation Management. The primary function of the role is to retain, nurture and grow your customers’ product spend into high performing digital marketing solutions, whilst actively sourcing new business. Essentially, the need to develop and grow your client’s digital portfolio will be your everyday driver as well as acquiring new high value prospects who are looking for a digital agency level solution. Key Responsibilities: • Managing a generous portfolio of clients, with annualised spend ranging from £5000 - £12,000., • Dealing with overall account values of circa £1 million annually, • This role involves nurturing your customer base which you will be targeted to retain and grow each quarter; along with the acquisition of new prospects that you will self-source., • Delivering growth sales from our full range of digital solutions (including agency products) - actively identifying and acquiring new digital opportunities by developing advertising programs that meet clients’ needs and the Yell agency minimum spend thresholds., • Responsible for delivering your Growth target of high value new business by actively identifying, hunting and acquiring new digital opportunities within the market., • Selling Yell’s digital product portfolio at a high level to propose the right commercial model that will maximise revenue and meet the customer requirements., • Building long lasting relationships with your account base., • Nurturing relationships with key stakeholders within the wider business, including DAD’s, KAD’s, customer service and the Yell agency. Essential Requirements: • A full UK driving license is required with no more than 6 points and access to a car, • Demonstrable experience in selling high value digital solutions., • Ability to demonstrate a highly successful track record of digital sales performance, • A strategic thinker with a high understanding of digital marketing campaigns and technology., • Resilient and disciplined with tenacity. Never afraid to ask for testimonials which supports their client dedicated ethos., • Ability to demonstrate a highly effective personal development plan to continuously adapt to the digital market and keep in touch with what our competitors are doing., • An excellent communicator with the ability to explain complex digital information clearly and concisely., • Emotionally intelligent, demonstrating respectful, professional and collaborative approaches to team members and supporting functions within the business., • Task orientated, everyday willing to go the extra mile for their client., • Flexible – able to adapt to changing priorities and targets and strategies quickly. Why join us? • £40,0000 Base and £22,000 OTE, • Car Allowance of either £5200 or £6200 depending on car, • Local bonus and incentive plans, • Savings at over 900 outlets inc. supermarkets, fashion, electronics, and travel, • Access to mind, money and movement wellbeing resources and gym discounts, • Savings on eyecare and free eye tests, • Company-wide and local recognition schemes, • 24/7 Employee Assistance Programme support, • Pension scheme for colleagues aged 22 to State Pension Age, • Life insurance for all

Technical Event Project Manager Contract Position, initially for 6 months Fully Remote, but able to travel to clients and abroad Healthcare Industry Our Client is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Who We Are Our Client are experts in planning, designing, creating and delivering highly interactive, engaging and impactful events. Our purpose is centred around a desire to improve healthcare and deepen our understanding of human behaviour. Our team is a tight knit, collaborative, and intellectually curious group of people with a unique blend of backgrounds and global experience. We are in search of a Technical Event Project Manager to join our team to ensure the successful project management and delivery of exhibition booths for our Pharmaceutical Clients. About the Technical Event Project Manager As the Technical Event Project Manager, you will have experience in the design and project management of exhibition booths with a keen eye for detail and innovative solutions. You will be responsible for a range of activities to support the successful project management and delivery of exhibition booths at congresses for a variety of Clients. You will collaborate with and work alongside Account and Event Project Management team members to deliver projects on time, to scope and within budget. You will monitor progress, address delays, and keep Clients, project teams and suppliers informed. We'll look to the Technical Event Project Manager for your technical expertise in the end-to-end production of exhibition booths in the life sciences industry. You will have worked with a variety of Pharmaceutical Clients and will have utilized your creative and technical skills to support the design and build of exhibition booths in congress halls across Europe. You will be proficient at working with, leading, and directing suppliers. You will manage issue resolution, both during the planning and onsite delivery of exhibition booth build and execution. You will have knowledge and experience of services such as electrics, water, Wi-Fi, rigging, Audio / Visual, current and future technologies, along with a good understanding of the health and safety risk assessments to ensure all projects are delivered safely. From a quality perspective, you will maintain high standards by overseeing the production of key components ensuring the adherence to design specifications as essential. This position is Client facing so you will have experience developing relationships, this includes anticipating their needs, proactively managing solutions, and acting as a conduit between a variety of stakeholders as a subject matter expert. You will have experience in working with Clients to bring to life their ideas by briefing in design concepts and working closely with suppliers on the technical aspects of booth build and execution. This position is home based in collaboration with a global team at our client and with their clients and healthcare professionals. Activities may include: • Interacting and developing relationships with Clients on a regular basis to present design ideas and proposals, • Working with the Account Management Team to respond to Client briefs and RFPs, • Supporting the scoping of budgets to include hours and expenses applicable to booth design and build, • Working with venues to understand allocated spaces, limitations, and requirements for construction, • Briefing in and working with designers on technical drawings and plans, • Collaborating with Event Project Managers to ensure the procurement of assets and supplies to support the delivery of the booth, • Travelling onsite to oversee the build and project management of the booths, • Developing relationships with Suppliers and Vendors This position will require international travel. Who You Are Seasoned: You have proven experience in international exhibition booth build and design demonstrating 5-7 years of delivering in the life sciences industry. You are proficient in a range of technologies and digital solutions. You strive to provide quality customer service and have exceptional attention to detail. Collaborative: You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members, clients and vendors around the world. Asking questions comes naturally to you and you aren't afraid of researching to find the answers. Resourceful: You may not know all the answers, but you have a proven track record of working through difficult challenges by independently researching potential directions, collaborating with others, and iterating to find solutions. Prioritizing projects, finding efficiencies, and improving processes are all part of your mindset. Adaptable: You continue to build on your technical skills by researching methodologies and keeping up with industry trends and innovations. You have the flexibility to work in a fast-paced environment, meeting demanding deadlines and adapting to changing priorities. Skills: • Demonstratable knowledge of end-to-end exhibition booth build and design, considering venue limitations and optimal use of exhibition space, • Detail oriented with an eye for innovative technology and design ideas, • A great communicator with the ability to build strong professional relationships, • Experience in working with and managing suppliers, • Strong problem identification and solutioning ability, with core technical reasoning and subject matter expertise, • Awareness of the implications of deploying certain technologies and comprehension of the content creation process including general knowledge of associated software, file types, and timelines, • Previous experience of AV, sound design, and lighting preferable Qualifications • Bachelors Degree and or 5 years of industry related experience, • Strong communication and interpersonal sk

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value. • Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey., • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs)., • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges., • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization., • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues., • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes., • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform., • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence., • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow., • Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving., • Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization., • Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight., • Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations., • Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation. Technical Stack Proficiency: Familiarity or direct experience with: • Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML., • Database Management: Oracle, Sybase, MSSQL, MySQL., • Directory Services: LDAP, Active Directory., • Enterprise HR Systems: SAP, PeopleSoft., • Programming Languages: Java, .NET, or C++., • Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms)., • Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit. Security Domain Knowledge • Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience., • PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus., • Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors., • Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD., • SaaS Platform Expertise: Must have experience working with SaaS security platforms., • Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage. IGA Product Experience • Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt., • Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial., • Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts. Management & Client Engagement • Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management., • RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs. £75,000 - £95,000 a yearIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Location: Remote-first, with occasional travel to our Edinburgh office for essential hands-on hardware and network maintenance. Contract: Permanent, Full Time (35hrs/week) About BR-DGE Since 2018, we’ve been pioneers in payment orchestration, enabling enterprise brands to optimise their infrastructure and create frictionless digital experiences. From travel giants to household retail names, our global customer base is growing fast, supported by world-class partners like Visa and Worldpay. The journey so far has been incredible, but we’re just getting started. We are looking for exceptional talent to join us as we continue to scale the business. About this role We’re looking for an IT Support Specialist to join our team and ensure our people, tools, and spaces stay connected and productive. You’ll be the first point of contact for day-to-day IT support across the company, helping to make sure everyone has what they need to do their best work. In this role, you will work closely with People Operations and Engineering to support and empower our growing team. What you’ll be doing • Frontline Operational Support: Act as the primary point of contact for day-to-day user support, managing requests efficiently through to completion., • JML Lifecycle Execution: Own the IT Joiner, Mover, Leaver (JML) lifecycle, ensuring all core access is securely granted on Day 1., • Office Tech Management: Maintain our Edinburgh HQ office tech, including network infrastructure (Wi-Fi, LAN), conference room AV setups, and ISP coordination., • Endpoint Management & Security: Maintain an accurate inventory of corporate endpoints, support both Apple and Windows operating systems, deploy security patches, and report on security posture., • Identity and License Governance: Manage user provisioning based on a centralised RBAC framework, while actively tracking and reclaiming unused or abandoned software licenses. What we’re looking for This role is for an IT professional who wants to shape our workplace operations. We are looking for someone who balances a process-driven, security-first mindset with a proactive, collaborative approach to problem-solving. Essential Experience • Proven experience in an internal IT Operations, Systems Admin, or advanced IT Support role, ideally within a scaling or high-growth tech environment., • Comfortable managing a multi-OS environment (both macOS and Windows) using MDM platforms alongside., • Solid understanding of core networking infrastructure (Wi-Fi/LAN) and automated endpoint deployment., • Strong familiarity with Identity Providers enforcing SSO, MFA, and RBAC governance., • Process-driven mindset with an appreciation of structured service requests and change management processes., • A proactive problem-solver and collaborative communicator who is eager to automate and scale operations. Nice to Have • Experience working within structured ITSM frameworks (Jira Service Manager or similar), • Exposure to IT automation, scripting, or automated software delivery tools., • Experience maintaining IT systems compliance in alignment with security frameworks such as PCI-DSS or SOC2., • Experience handling or reporting on IT security incidents and managing Business Continuity / Disaster Recovery processes., • Working knowledge of Google workspace / applications. Why this role exists Our business is growing rapidly, and keeping a distributed, high-performing team seamlessly connected is critical to our success. As we scale, the complexity of our stack, endpoints, and security requirements increases. This role exists to establish robust, IT foundations that protect our infrastructure and eliminate operational friction, ensuring every BR-DGE Builder can work securely and productively from day one. What we offer We provide a supportive and flexible growth environment where your impact is visible every day. • Flexibility: Remote-first working culture, with a 3pm finish on a Friday; a role that respects your other priorities., • Time Off: 33 (25+8) days holiday (including floating public holidays) plus an extra day off for your birthday., • Financial: Competitive salary, pension scheme and life insurance., • Health: Family private healthcare and Employee Assistance Programme., • Growth: A culture that champions career progression. Chance to directly contribute to an innovative tech business as it scales., • Community: Quarterly in-person team events and monthly socials to keep our remote team connected. Ready to bridge the gap? Apply to be a BR-DGE Builder today. At BR-DGE, we champion diversity and inclusion. We believe that our roles should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings and try to create a fair and accessible hiring process for all.

As a Junior Account Manager, you will oversee multiple eCRM campaigns for our Dutch client VodafoneZiggo and help them deliver amazing email communications to their customer base. This role is being offered on an initial 6-month fixed term contract and requires spoken & written fluency in Dutch (or Flemish) and English. This job will involve working closely with multiple client stakeholders to extract detailed requirements about email marketing campaigns and being able to confidently brief internal departments through a work flow management process. You will manage and deliver dynamic email campaigns and one-off requests through all stages of the process from briefing, testing and deployment. You will also need to support the Account Manager and Director with management of tracking all activities against the client’s budget. You'll thrive on transforming challenges into opportunities and providing great customer service. Communication is key with this role as you’ll be working with multiple client stakeholders, ITG’s data team, email developers and a wider deployment team. Your satisfaction will come from coordinating this activity to completion, running successful campaigns. This will be a role that will give you opportunities for growth, and you’ll be fully supported every step of the way. Your responsibilities will include: • Being in contact with our client (for example to discuss the upcoming campaigns and to receive briefings, but also to request approval for the created e-mails), • Briefing e-mail marketing campaigns to our internal teams and testing the outcome, • Planning your email marketing campaigns with all the internal teams, • Working together with all the internal stakeholders, • Campaign reporting and recommendations, • Working as efficient as possible, • To be considered, you must be fluent in Dutch and English (Flemish is also fine), • You’ll be a customer centric individual, our people go above and beyond for our clients, completing briefs right first time, on time, every time., • You can manage your own workload efficiently, you won’t be micro-managed at ITG and being able to deliver quality with speed is essential., • You perform well under pressure, this is a fast-paced role where you’ll be managing multiple campaigns at any given time. Projects may come to a close simultaneously and you can manage priorities efficiently., • You have an attention for detail and you are not afraid to speak up your mind if something doesn’t meet the quality level., • Finally, ideally you will have experience in a digital marketing environment, where you’ve worked on email marketing campaigns through an ESP, ideally in an agency environment but this may have also come from a client-side position. Work’s a treat! On top of a competitive salary, you can expect a whole load of perks: • 25 days’ holiday + bank holidays – we understand the importance of you getting some down time., • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing., • Pension Scheme – helping you save towards your retirement home in the sun!, • Corporate Medical Cash Plan – claim back the cost of your medical treatments., • Smart Working Options – spend up to 40% of your working week from home., • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out., • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy., • Cycle to Work Scheme – save on the cost of biking to work., • Monthly Employee Awards - Employee of the Month programme with £250 bonus, • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!, • Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in., • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions., • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch. #LI-DG1

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3300+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle EPM Cloud Planning Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU MUST HAVE LIVED IN THE UK FOR THE LAST 2 YEARS. Advance Your Career with Version 1 Are you ready to take your Oracle EPM Planning expertise to the next level? Version 1 — the UK & Ireland’s leading Oracle ERP & Cloud partner and Oracle EMEA Innovation Partner of the Year 2023 — is looking for an experienced Senior Oracle EPM Cloud (Planning) Functional Consultant to drive strategic cloud planning and budgeting transformations. Why This Role is a Game-Changer You will lead flagship Oracle Planning and Budgeting Cloud Service (PBCS/EPBCS) implementations end-to-end: from gathering requirements and designing models through to build, integration, testing, and post-go-live support. You will deliver business-critical planning solutions: work closely with finance teams on driver-based planning, workforce and CapEx planning, management reporting, and forecast cycles. You wImplement smart automations: use Smart View, Data Management, Groovy rules, and EPM Automate, and build forms, dashboards, and business rules for dynamic planning processes. Own client relationships: manage expectations, facilitate design workshops, deliver training, and guide clients through quarterly patch updates. What We’re Looking For You will be a seasoned Oracle Planning Cloud specialist with a minimum of two full lifecycle planning projects. You will have: • Hands-on expertise in model design, form creation, calculations, allocation logic, Smart View, and Data Management., • Proven ability to design integrated planning solutions that connect to source ERP data and other EPM modules., • Strong communicator: you build trust with finance stakeholders, run engaging workshops, and deliver clear documentation., • Highly organised, self-motivated, and comfortable managing multiple planning workstreams in a dynamic cloud environment. Bonus skills: exposure to Workforce, CapEx, Projects or Strategic Modelling, experience with REST APIs and Groovy scripting, or migrating from Hyperion Planning to EPM Cloud. Why Join Version 1? • Award-winning workplace: 10 consecutive years as a Great Place to Work winner, • Cutting-edge Oracle partner: crowned EMEA’s Innovation Partner 2023 for delivering breakthrough Cloudbridge solutions, • Unmatched growth & rewards: Pathways mentorship, certification budgets, hybrid working, profit-share, private healthcare, life assurance, pension, enhanced parental leave., • Values-led culture: high trust, empowerment, ESG & CSR initiatives—plus a “We balance growth for our people, customers and business—every quarter” culture SC Clearance – Essential This role mandates you have SC clearance or eligibility, with a requirement of minimum 2 years UK residency—opening doors to high-security, government-backed Cloud projects. Join a Fast-Growing Practice Be part of Version 1’s rapidly expanding Oracle EPM and Cloud team, delivering impactful projects across finance, public sector, healthcare, and manufacturing — in a consultancy recognised for innovation, culture, and client success. Let’s Take the Next Step If you’re an expert in Oracle EPM Planning ready to deliver transformative budgeting, forecasting, and analytics solutions — and thrive in a values-driven environment — please reach out. In essence: Build robust, driver-based planning solutions, grow your influence, be rigorously rewarded — and do it all in a top-tier consultancy built on innovation and integrity. Let’s elevate enterprise performance — together. Oracle EPM Cloud Planning Consultant Job Description In addition, you will be: • Leading and implementing Oracle Planning and Budgeting Cloud Service (PBCS/EPBCS) solutions., • Overseeing requirements definition, design, and gap analysis for planning models and driver-based calculations., • Leading application configuration, including forms, dashboards, business rules, and workflows., • Driving functional support for technical activities such as data integration, mapping, and automations., • Facilitating solution validation workshops with key business stakeholders., • Overseeing testing support, training delivery, post-go-live support, and other related aspects of functional implementation advice and guidance. Qualifications You will have experience in the following areas: • Strong functional experience with Oracle Planning Cloud (minimum two full project cycles preferred)., • Proven ability to manage on-time project delivery and client expectations, ensuring internal customer satisfaction., • Hands-on design of calculation scripts, Groovy rules, allocations, and forecast scenarios., • Experience building and optimising forms, dashboards, and reports in Smart View., • Familiarity with Data Management for source system integrations., • Knowledge of EPM Automate commands (REST APIs and Groovy scripting desirable)., • Experience working directly with Finance FP&A teams and business stakeholders., • Comfortable with Oracle Cloud quarterly updates and supporting clients through patch testing., • Able to manage multiple tasks across configuration, testing support, and client workshops., • Strong communication skills (both written and verbal)., • Providing status and issue reports to the project manager/client on a regular basis., • Organised, self-motivated, and delivery-focused. Desirable Experience • Accountancy qualification or financial background., • Exposure to other EPM Cloud modules such as FCCS, ARCS, EDMCS, or Tax Reporting., • Experience migrating from Hyperion Planning to Oracle Cloud Planning., • Familiarity with REST APIs and Groovy scripting for automation and integration. Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition – Enterprise Applications +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

Inside Sales - Automotive Aftermarket Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks. As an Inside Sales Representative, you'll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and video platforms. In return, you'll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition. Work from home position - Scotland - ideal locations include Edinburgh, Aberdeen, Inverness, Dundee, Stirling, Falkirk, Perth Salary - ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment What you'll need: • A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks in Scotland., • Previous success in a sales role, with a drive and tenacity to grow new business., • The ability to thrive independently, while remaining a valuable member of the team., • Ideally, exposure to working in a remote / home-based role., • A confident and professional telephone manner, with the ability to build relationships in this way. What you'll be doing • Achieve monthly sales targets., • Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data., • Manage your sales pipeline independently, acquiring new customers and processing assigned leads., • Work with national distributors to support the sales process and provide product training where necessary., • Collaborate with the UK sales team and Sales Director to share insights and opportunities., • When required attend in-person meetings, events and exhibitions. Apply now If you're a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now for the Inside Sales Representative opportunity! Send your CV in English to Kayleigh Bradley or call for a confidential chat on +. Inside Sales Representative - Automotive Aftermarket - job ref 4292KB Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you.

Healthcare Account Manager phs Healthcare Location: Hybrid- Home/ National Permanent Full-time Role Overview At phs Group, we place people at the heart of everything we do. We believe in a culture driven by innovation, excellence, and sustainability. As a Healthcare Account Manager in our Healthcare division, you'll be an integral part of a team that lives by these values every day, shaping the future of our services and impacting the industry significantly. In this pivotal role, you will manage and develop our portfolio of accounts in the healthcare sector. Your actions will directly contribute to our purpose - to innovate and excel in providing top-tier hygiene services while upholding our commitment to sustainability. This position demands a proactive approach in understanding the unique challenges and opportunities within this sector. The Healthcare Account Manager will be a commercially focused relationship builder with a passion for delivering exceptional customer experiences. The ideal person will have experience in generating new business and managing accounts, thriving in a fast-paced commercial environment. They will be persistent in their pursuit of new business opportunities and effective account management. What will you be doing as a Healthcare Account Manager? • Establish and maintain strong relationships with Key Opinion Leaders (KOLs) within designated accounts in the healthcare sector to enhance existing revenue and secure new business, achieving new business targets., • Create a strategic plan to protect, expand, and acquire business within a specified group of prospective accounts., • Develop precise forecasts and implement tailored business plans that align with the objectives of both phs Group and its clients, prioritising customised and innovative solutions while meeting new business and retention goals., • Serve as the primary point of contact to cultivate strong, long-lasting relationships with clients by delivering a responsive, customer-centric approach to managing accounts., • Generate and analyse industry-specific reports, including performance and ESG reports, to identify growth opportunities and risks. Communicate these insights to clients, helping them achieve their individual performance and ESG targets., • Collaborate closely with internal teams (including tenders, marketing, commercial, customer service and executive support) to ensure a cohesive and industry-specific approach to account management., • Promote and nurture a positive team culture, demonstrating a collaborative and supportive approach in all interactions with colleagues. Who You Are?, • Exceptional face-to-face and written communication skills, capable of influencing and collaborating effectively across various business areas both internally and externally., • A self-starter. Independent, with strong planning and organisational skills, thriving in a dynamic environment., • A commercially savvy, analytical thinker, • Demonstrable understanding of sales methodologies, • Demonstrable success in managing accounts, preferably within the healthcare sector, alongside a proven track record in prospecting new business opportunities., • A strong knowledge of the healthcare landscape., • A knowledge of waste segregation and HTM07-01., • Has high energy and demonstrates a tenacious and resilient approach., • Thrives in a high-pressure commercial environment. What do phs offer?, • Base salary of £40- 45,000.00 (depending on experience), attractive OTE plus uncapped earnings, • Company car or car allowance, • Phone, laptop, and kit to work effectively from home and on the road, • Pension scheme, • phs perks– savings from over 800 UK retailers, • Access to Digital GP for you and you household, • Buy and sell holiday scheme, • Enhanced maternity and family friendly leave, • Full induction training, • Career Development- A role that will enable you to develop through exposure to an array of healthcare verticals in a company that encourages personal and professional development through our internal learning platform as well as access to external training providers. Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are looking for a Staff Backend Engineer - Sportsbook, to join our rapidly growing technology team, responsible for the continuous growth and support of our Sportsbook. This position will be able to come in an have a lot of ownership of the shape of the backend implementation. It is an exciting and rewarding opportunity. As a staff-level backend engineer, you will: Be a technical point of contact for various stakeholders Be technically talented, able to contribute quality code, and being passionate about the technology Be responsible for the quality, scope, and timeliness of all your deliverables Because we operate with a startup mindset, we will be reliant on your technical skill, but also your passion and ownership over all aspects of your work. What are we looking for? We are looking for an engineer who is willing to tackle problems with innovative ideas and quality technical implementations. We believe the perfect candidate isn’t interested in just what we’re building right now, but wants to understand where we’re going and how it impacts the customer to ensure everything we create moves us closer to our goal: delivering the best customer experience. The ideal candidate will have: Min of 8+ years work experience Strong communication skills (both written and verbal) Extensive experience with Java and Spring / SpringBoot Extensive experience with reactive programming (Spring Reactive) A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: o AWS Serverless and serverless-supported languages o DB (ex, Postgresql, CocroachDB) o Streaming technologies (Amazon Kinesis, Kafka) o Message Queues (SQS, RabbitMQ, ActiveMQ) Experience working within an agile development Experience with containerization (Docker, Kubernetes, etc) Experience with Micro-Service and Service oriented architectures Experience with Core Services around player journeys and experiences Nice to have experience with Sportsbetting, Trading Development and Casino software Nice to have knowledge around general trading rules and feed providers Nice to have knowledge with odds feeds such-as Radar, Genius, Swich, & Simplebet What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Graphic Designer & Photographer Location: Coventry (Hybrid – 3 days in office) Salary: £29,000–£31,000 + Bonus Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we’ve grown into a national organisation without losing what matters most: our family values, people-first culture, and commitment to doing the right thing. Our continued success is built on 5 pillars — Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation — and our marketing team plays a vital role in bringing this message to life. As we continue to raise the bar, we’re looking for an exceptional Graphic Designer & Photographer to join our fast-growing in-house marketing team. The Opportunity This is a dynamic, hands-on creative role for someone who thrives on variety. You’ll split your time between high-quality design production and professional photography, creating assets that directly contribute to brand growth, lead generation, and business success. You’ll work closely with our Design Manager to evolve the brand and execute creative strategy — while confidently managing your own briefs from concept to delivery. If you enjoy autonomy, collaboration, and seeing your work make real impact, this role is for you. What You’ll Be Doing Design Production (50%) • Create branded assets including brochures, proposals, case studies, presentations, and internal communications, • Design compelling visuals for LinkedIn, email campaigns, newsletters, and web, • Refine and format high-impact sales decks and bid presentations, • Support major campaigns, conferences, and exhibitions (signage, stands, collateral), • Turn briefs into polished, on-brand creative aligned to tone, layout, and campaign objectives Photography & Visual Content (30%) • Capture high-quality imagery at internal events, client sites, and corporate headshot sessions, • Travel nationally to document client projects and charity initiatives, • Edit and deliver professional photography aligned with brand guidelines, • Maintain and organise a central photo library, • Collaborate with Content and Social teams to support PR, storytelling, and lead-gen activity Collaboration & Workflow (20%) • Partner with Design, Content, Digital, and Events teams to deliver multi-channel campaigns, • Manage timelines and revisions using project management tools (e.g. Motion), • Prepare artwork for print and liaise with suppliers, • Ensure consistent, high-quality output across all platforms What We’re Looking For • 3+ years’ professional design experience (agency or in-house), • A strong portfolio demonstrating both digital and print expertise, • Advanced skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop), • Canva experience (for agile content production), • Basic HTML/CSS knowledge (for email and web assets) preferred, • Confidence in corporate and event photography, • Excellent layout, typography, and colour skills, • Strong attention to detail, • Ability to manage multiple projects and deadlines, • Self-sufficient, proactive, and confident working from brief, • Open to feedback and collaborative by nature Tools You’ll Use Adobe Creative Suite | Canva | Motion | PowerPoint | Klaviyo (or similar) | GA4 | LinkedIn & social platforms | SharePoint | Brand Centre The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (3 days in Coventry office, 2 from home), • UK travel opportunities Why Join Us? • Award-winning workplace culture, • Clear brand direction with room for creative input, • Exposure to national campaigns and large-scale events, • A supportive team environment where your work genuinely matters, • Real opportunities for development If you’re a creative professional who wants variety, autonomy, and the chance to see your work drive real business growth — we’d love to hear from you.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

The Opportunity: Are you a recent graduate with a sharp eye for detail, a passion for organisation, and an interest in commercial operations? Nigel Wright Group is supporting their UK-based technology client in the search for a proactive and detail-oriented interim Sales Operations Coordinator. This role will support their Sales and Finance teams in managing customer contracts and streamlining post-sale processes. This is an exciting opportunity to gain hands-on experience in a fast-paced, tech-driven environment, working at the heart of the order-to-cash process. You’ll play a key role in supporting contract administration, order documentation, and cross-functional collaboration, all while developing valuable skills for a career in sales operations or commercial support. Role Profile: • Assist in the creation and preparation of new and renewal order forms, • Generate and process customer order documentation with accuracy and efficiency, • Upload contracts to e-signature platforms (e.g., DocuSign, PandaDoc) and track progress to completion, • Maintain accurate contract records and update CRM systems with key agreement details, • Support the creation and filing of MNDAs and other sales-related agreements, • Work closely with Sales, Finance, Legal, and Customer Success teams to ensure documentation accuracy and compliance, • Contribute to internal process improvements and documentation initiatives, • Participate in onboarding and training on CRM and sales tools, • Identify opportunities to enhance workflow efficiency and support continuous improvement Person Specification: Essential: • A recent graduate (any discipline) with strong organisational and communication skills, • Excellent attention to detail and a process-driven mindset, • A proactive, customer-centric approach and a willingness to learn, • Comfortable working with digital tools and managing multiple tasks, • Strong written English and time management skills Desirable: • Experience with Salesforce, DocuSign, or similar platforms, • Basic understanding of business operations, customer service, or sales workflows, • Interest in SaaS, technology, or legal/contract administration, • Background in a recurring revenue model company is a plus Other Information: Please note: This is an interim position with an immediate start preferred. Ideal for candidates who are available at short notice and looking to gain valuable experience in a dynamic commercial environment.

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity. The Sales Account Director, Enterprise role is responsible for unlocking programmatic advertising revenue from holding company agencies and the largest advertising brands. You’ll own the relationships with our customers and drive greater adoption of our DSP through solutions-oriented selling. A successful Sales Account Director will clearly understand the client’s long-term business objectives and uncover partnership opportunities to further grow the client’s business with StackAdapt. You’ll work closely with the StackAdapt Client Services teams to grow and retain existing accounts by presenting new campaign strategies and solutions to clients and building strong relationships. StackAdapt is a Remote First company and we are open to candidates located across the UK. \n What you'll be doing: • Identifying, pitching, and closing media and platform sales deals with holding company agencies and brands specific to B2B., • Take lead in responding to RFP’s or new inner agency opportunities, including qualification & win strategy, • Establish and cultivate relationships with top executives at advertising agencies and their associated brands, • Engage in discussions about product development based on client feedback with senior stakeholders across sales, product and engineering, • Manage existing client relations and seek account growth opportunities, • Partner with your dedicated StackAdapt Account Manager to grow and retain existing accounts by presenting new campaign strategies and solutions to clients, and building strong relationships, • Showcase the benefits of StackAdapt's media buying platform through detailed product demonstrations., • Accurately manage and communicate quarterly forecasts and pipeline What you'll bring to the table: • 8-10+ years experience at a DSP, SSP, publisher, ad network, ad server, or digital agency, • Established network within Agency holding companies, large independents, and/or enterprise brands specific to B2B, • Previous experience selling programmatic to Enterprise B2B Brands and agencies, • Strong established network and relationships with decision-makers at hold-co advertising agencies, independent agencies, and brands., • A solutions-oriented approach: ability to understand and communicate customer challenges and pain points and navigate internally to help solve challenges, • A deep understanding of the programmatic ecosystem and DSP dynamics, • Ability to travel to meet with customers in-market and conduct senior-level presentations, • Proven track record of exceeding revenue expectations StackAdapters enjoy: • Competitive salary and commission structure, • Private Medical Insurance cover, • Auto-enrolment into the company pension scheme, • Work from home reimbursements, • Coverage and support of personal development initiatives (conferences, courses, etc), • An awesome parental leave policy, • A friendly, welcoming, and supportive culture, • Our social and team events (virtually!), • Take part in our walk and wander policy and work anywhere in the world \n StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: _ _ _ and by Great Place to Work® _ #LI-Remote

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Customer Experience Agent, offering the flexibility to work remotely from Greece! We are looking for dedicated individuals who are passionate about customer service and eager to provide exceptional support to our Danish-speaking clients. In this pivotal role, you will ensure customer satisfaction and build lasting relationships, all while enjoying the benefits of remote work. • Deliver outstanding customer support in Danish through phone, email, and chat communications., • Handle customer inquiries and resolve issues efficiently, maintaining a high level of service quality., • Accurately document customer interactions and maintain up-to-date records in our CRM system., • Gather and analyze customer feedback to contribute to the improvement of our services., • Collaborate with team members to share insights and enhance customer service processes., • Stay updated on product offerings, services, and industry trends to ensure effective customer assistance., • Fluency in Danish (both written and spoken) is required; proficiency in English is a plus., • Previous experience in customer service or a related role is preferred but not mandatory., • Strong communication skills and a customer-centric approach., • Ability to manage multiple tasks and prioritize responsibilities in a remote environment., • Familiarity with CRM systems and digital communication tools., • Proactive problem-solving skills and a commitment to providing excellent customer experiences., • A self-motivated individual who can work independently while also being a collaborative team player., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Experience Agent to join our remote team based in Greece. In this role, you'll be an essential part of our commitment to delivering an outstanding customer experience to our Dutch-speaking clientele. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions. • Respond promptly to customer inquiries in Dutch through various channels, including phone, email, and live chat., • Maintain, update, and manage customer information and interactions in our CRM system efficiently., • Resolve customer concerns by identifying their needs and providing effective solutions, ensuring a seamless experience., • Proactively follow up with customers to ensure satisfaction and gather feedback on product and service improvement., • Collaborate with the team to cultivate a supportive and high-performing remote work environment., • Stay informed about our products, services, and industry developments to deliver accurate information to customers., • Native or near-native fluency in Dutch (both verbal and written); English proficiency is advantageous., • Experience in a customer service role or a related field is desirable., • Exceptional communication and problem-solving skills, with a focus on enhancing customer satisfaction., • Ability to work independently and manage multiple tasks in a remote work setting., • Familiarity with CRM systems and digital communication platforms., • Enthusiastic, proactive, and adaptable to a fast-paced environment., • A collaborative mindset with a willingness to contribute positively to the team dynamic., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Business Development Manager phs Teacrate - Sales Nationwide travel required The primary role of the business development manager is to prospect and identify new clients by networking, cold calling, advertising or other means of generating interest from potential clients from across all markets. The role requires you to attend self-generated and pre-arranged meetings with a view to selling the organisation’s services in a way that maximises delivery efficiencies and leads to long term customer relationships. Responsible for meeting a pre-determined revenue target and maintaining the company’s CRM database in line with company policy. Key Responsibilities: • Develop and own a strategic plan for our services within specific targeted areas aligned to the business growth strategy., • Prospecting, cold calling, qualifying/identifying new business opportunities., • Attend surveys and meetings, to provide quotations and contract proposals., • Approach organisations and gain interest in phs Teacrate services., • Present and sell all services to potential clients., • Following up and keep detailed records of new leads resulting from field activity via CRM., • To work with Marketing to ensure maximum penetration for sector campaigns., • To provide all relevant feedback for sector campaigns and tradeshows, therefore allowing for a full analysis to determine the success and weak areas of the activity., • To take lead ownership for all tender submissions within the markets. Ensuring all aspects of the submission are detailed in accordance with the business needs for the submission, maximizing profitability for the delivery solution., • Associated administration duties., • Work towards set KPIs and sales strategy objectives. Skills and Knowledge Required:, • To be able to inspire, motivate, influence, and work closely with your colleagues., • Strong, persuasive character, able to negotiate strongly without jeopardising a positive outcome., • Excellent presentation skills and ability to command the attention of senior audiences., • Natural self-starter, confident with developing new opportunities from scratch., • To have a strong commercial mind and can make logical and well thought out decisions., • To be able to work well under pressure without compromise., • The ability to prioritise workload without procrastination., • Entrepreneurial flair coupled with professional, team-oriented execution., • To be able to communicate effectively and confidently with clients and colleagues at all levels., • Full clean driving license., • Appropriate level of IT skills for the Microsoft Office suite., • Direct RTP Industry experience desirable In return for your commitment and expertise at phs Group:, • Attractive basic salary plus bonus structure, • Company car / car allowance, • National travel required, • Hybrid working, • Buy / Sell holiday scheme, • Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks, • Access to Digital GP for you and your household, • Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more… About phs Teacrate We don’t just move crates; we orchestrate seamless logistics. As the foremost service provider for crates, handling equipment, and packaging products across the UK, we power industries that keep our nation moving. Our seasoned sales, account management, and customer support teams bring decades of experience to the table. With a 99%+ satisfaction score, we prioritize your needs and deliver tailored solutions. Our fleet of 29 vehicles ensures next working day delivery, while our strategically placed depots cover the entire UK. Join us in shaping the future of logistics. Discover efficiency, reliability, and excellence at phs Teacrate. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment and onboarding process.

Are you a passionate IT professional looking to grow your career in the education sector? We’re looking for a proactive IT Support Engineer to join a well-established group of schools in the heart of Cambridge. Cambridge (City Centre) - Full-time - £25,000 - £30,000 depending on experience This full-time role offers the opportunity to support three vibrant school sites, providing hands-on technical support and contributing to the smooth running of classroom and administrative IT systems. What you’ll be doing: • Deliver 1st line IT support to staff and students on-site and remotely, • Maintain and troubleshoot hardware, software, networks, and peripherals, • Support classroom AV technology and digital sign-in systems, • Assist with Office 365 and Google Workspace user management, • Participate in rollouts of new systems and IT projects, • Ensure consistent IT service delivery across multiple sites, • Liaise with external providers when necessary What we’re looking for: • Previous experience in an IT support or IT engineering role, • Exposure to school or education environments is highly desirable, • Familiarity with MS365, Google Suite/Classroom, networking fundamentals, and AV equipment, • Ability to support end-user devices (Windows, iPads, printers etc.), • A team player with a strong customer-service mindset, • Flexible to support occasional out-of-hours school events Why apply? • Home base in central Cambridge with travel to local school sites, • Free lunch, pension scheme, ongoing training, and career progression, • Supportive IT team and collaborative school environment, • Start date: 1st September 2025 (with potential for an earlier onboarding week) If you're ready to bring your IT skills to a meaningful role supporting the next generation, we’d love to hear from you.

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect in GitLab's Northern Europe team, you'll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab's DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle., • Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams across Northern EU to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • 4+ years of experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. #LI-CM1 We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities across Northern EU reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

The Salesforce Admin is responsible for improving our current instance by designing and building out new features with both declarative and code-based solutions. This role works collaboratively with marketing, sales, and Salesforce teams to enhance automation, improve customer segmentation, and drive data-driven marketing initiatives. This position is remotely based in the UK only. We are unable to offer work sponsorship for this role. Who we are: Buyers Edge Platform stands at the forefront of revolutionizing the food service industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire food service ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated. Today, we are one of the largest players in food service, with over 200K operator locations across North America and Europe and over $50 billion of aggregated spend volume. Our commitment to food service excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry Your impact: • Administer and support Salesforce including user setups, profile and role management, custom fields, validation rules, page layouts, flows automation, and custom objects., • Document and develop project plans, requirements, and any other required technical documentation for projects and initiatives of various sizes that involve Salesforce., • Work cross-functionally with various business teams and other stakeholders., • Track and appropriately communicate expectations internally., • Support and manage existing applications as well as support third party systems., • Document changes for QA testing., • •Define, model, build, and test new, modified, and custom-built functionality, workflows, etc., • Strong Analytical Capabilities – Data Driven decision making with strong results orientation., • Other duties as assigned. About you: • Proficiency in Service and Sales Cloud, • Strong understanding of relational databases and data integration tools; capable of using ETL tools, Data Loader, and manipulating data for load in Salesforce., • Strong Analytical Capabilities – Data Driven decision making with strong results orientation., • Strong interpersonal and presentation skills; strong written and verbal communication, • Strong organizational skills., • Strong documentation skills., • Proficient with the Microsoft Office Suite of Products – Microsoft Word, Excel, PowerPoint, • Certified Salesforce Administrator *required, • Certified Salesforce Advanced Administrator preferred, • BA/BS in Computer Science or related technical discipline, • 3+ years’ experience as a Salesforce Administrator, • Experience in the design/development/implementation of CRM platforms, • Salesforce Marketing Cloud Administrator certification is a plus, • Experience with Heroku a plus, • Experience in Conga is a strong plus, • Experience working in hyper-growth and heavy acquisition type organizations strong preferred, • Experience with Data Cloud, Field Service, Service Cloud and Case Management a plus Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for! We welcome all. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong relationships with our clients. Our mission is to deliver and install Europe’s data centres with precision and care. We achieve this by focusing on our team and our services: • Our Team – Powered by people to keep data centres moving safely and securely. We recognise that our greatest strength is our staff, which is why we promote a culture of personal development and professional training, both internally and from leading industry bodies. • Our Services – We provide a range of specialised services tailored to the individual needs and demands of each client, their equipment, and their data centre infrastructure. From managing specialised computer transport, and IT relocation services, to logistics and planning, and data centre commissioning and decommissioning; we adapt our 40+ years of expertise to every situation. ATC operates in a dynamic global market where clients demand a service that is right first time, every time; we are recruiting motivated and driven people to work in a company that is Driving Forward. The position of Driver will report directly to the Transport Manager and is created to deliver the following high-level objectives: • To collect and deliver products in line with agreed schedules., • To reporting to Operations Manager throughout the day., • To complete all Digital and Manual documentation in line with company and client procedures., • To ensure all documentation is kept up to date and shared as appropriately (i.e., amend on the spot if job order changed)., • To ensure levels of customer service are maintained at all times., • To act in a professional manner with clients and colleagues at all times.., • To adhere to all regulations regarding the performance of duties including but limited to staff uniform, performance standards., • To follow route and time schedules as defined, and to notify any changes immediately., • To load, unload, prepare, inspect and operate the delivery vehicle and to notify any issues immediately., • To deal with and manage multiple customer's and supplier's needs on both domestic and international runs., • To ensure all documentation for warehouse/haulage/distribution/shipping is accurate., • To perform and implement general administration on a daily basis., • To comply with all tachograph requirements as set out and amended from time to time., • Any other duties that may be assigned from time -to-time in line with your skills and competencies. The remunerating package, including salary and benefits, is negotiable depending on experience. The package may include the following: • Competitive market salary., • Performance-based bonus., • Opportunities for continuing professional development will also be provided., • Company pension plan(varies by region, subject to local employment laws)., • Sports & social club.

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. The Senior Business Analyst will typically play a leading role in a DDaT multidisciplinary team, within agile and waterfall project environments. They will apply analytical and problem-solving tools to assess situations and understand problems, eliciting, analysing, validating, and gaining consensus on business requirements and user stories. The role will involve leading business analysts in small to medium sized projects and supporting the analysis of more complex transformations. They will be responsible for leading a variety of business analysis tasks, working independently to deliver the required outputs, manging stakeholder relationships, and developing others through sharing best practice and mentoring. The ideal candidate will have experience applying business analysis skills in digital transformations across a number of different styles of transformation. They will have experience and knowledge underpinned by the tailored use of several frameworks and methodologies to perform as an effective analyst. They will understand the UK public services landscape, with knowledge in one or more sectors. In addition to business analysis skills, they will have experience in how emerging technologies and innovation can benefit the delivery of improved public services. The role will be home based and will include work on client sites. It is expected that the Senior Business Analyst will quickly acquire an understanding of Methods Portfolio offering to work effectively for our clients. The role will support the development of our Business Analysis Service and Community of Practice. The Senior Business Analyst will have the following responsibilities: • Analyse and understand complex user and business needs, including where material is conflicting and drawn from multiple sources, • Map complex processes and information flows into appropriate artefacts for communication with both stakeholders and the team, • Translate user needs into system functionality requirements, • Understand the internal and external situation and environment, eliciting and managing any non-functional requirements., • Track, review and manage requirements with appropriate stakeholders to maintain records of traceability and prioritisation., • Negotiate with and persuade stakeholders with a balanced consultative approach to ensure that the principles of user centred design are balanced against service requirements., • Write clear and concise user stories with clear and testable acceptance criteria., • Contributing to Methods Business Analysis Community of Practice and mentoring other business analysts Essential Skills and Experience: • Extensive Business Analysis or relevant knowledge gained from recognised bodies (BCS, BABOK, Agile PO)., • Leading the analysis as part of a multi-disciplinary team., • Demonstrably able to select the appropriate business modelling techniques that are most effective to help people understand the situations, problems, and solutions., • Can recommend and influence improvements to business structures, processes and information flows supported appropriately with automation and technology., • Breadth of effective techniques to define and manage requirements, prioritisation, and scope with others in a range of different types of change methodologies and situations., • Defining or selecting standards and applying appropriate techniques to elicit and document requirements., • Managing traceability of, change to and the refinement of requirements, identifying issues and omissions and managing escalations., • Leading work that delivers effectively and efficiently in fast paced environments, in agile and waterfall project methodologies., • Extensive experience of working in different project methodologies and awareness of how to adapt their practice., • Excellent stakeholder management to understand objectives and resolve tension and conflict., • Good problem solving and analytical skills, including the ability to create clear observations, analysis and conclusions based on customer interviews, published requirements and data., • A confident written and verbal communicator., • Pro-active approach to personal and professional development, and mentoring of others in Business Analysis Best practice Desirable Skills & Experience: • Practical experience and knowledge of Lean practices., • Systems Thinking., • Understanding of public services and technology marketplace with knowledge of products, platforms and emerging technologies., • Knowledge of Business Architecture (TOGAF, BIZBOK)., • Specialist knowledge in a business domain or other digital specialism., • Specialist knowledge in security, data and privacy., • Knowledge and understanding of GDS Service Standards., • Knowledge and understanding of software development lifecycles., • Experience in managing story development in tools such as JIRA, Azure DevOps or similar., • Experience in collaborative and remote tooling (Teams, Slack, MIRO, Mural)., • Ability to understand complex financial issues combined with deep analytical skills., • Experience of working in scrum environments with team definitions of ready and done., • Experience of working with APIs e.g. specifying API requirements / payloads, testing APIs, • Experience of data modelling. Specifically, the ability to understand, create and update Entity Relationship Diagrams (ERDs). Experience of working with logical data models (LDMs)., • Good understanding of data catalogues i.e. populating, maintaining them., • Excellent communication skills with the ability to liaise between multiple product teams and relay clients' data needs. Am I the right fit? We're looking for: • Resilience, • Strong collaboration and team working, • Good Communication skills, • Genuine passion/commitment to improving public services, • A determined and tenacious approach to work, • A creative approach to problem solving, • Good listening and comprehension, • Great stakeholder management Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: · Autonomy to develop and grow your skills and experience · Be part of exciting project work that is making a difference in society · Strong, inspiring, and thought-provoking leadership · A supportive and collaborative environment As well as this we offer: Development – access to LinkedIn Learning, a management development programme, and training Wellness – 24/7 confidential employee assistance programme Flexible Working – including home working and part time Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus – based on company and individual performance Life Assurance – of 4 times base salary Private Medical Insurance – which is non-contributory (spouse and dependants included) Worldwide Travel Insurance – which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel – season ticket loan, cycle to work scheme For a full list of benefits please visit our website (_

  About CAI  CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.     CAI Business Units and the Markets We Serve  CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.       This role is part of our Graphic Communications business unit, which serves the global print and Graphic Communications industry with ERP and production software designed for commercial printers, Graphic Communications manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably.      CAI is looking for a Project Manager to join our Graphic Communications Segment operations team.  This role is a remote role located in the UK but it would be highly desirable for the applicant to have French language skills. We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.  Job Description: In this role, you will be responsible for managing the implementation of Graphic Communications ERP solutions enabling our customers to achieve their business objectives and operational results.  This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying Graphic Communications PMO process improvements. Main duties and Responsibilities: Project Management and Delivery • Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning, • Management of project delivery according to approved project plans, objectives, budgets and document progress, • Stakeholder management – through active involvement and regular communication with key stakeholders, • Project status reporting to key stakeholders including progress against milestones, issue and risk management details and budget versus actual costs, • Management of project issues and risks – including: issue and risk identification, logging, assessment and treatment strategies, • Management of project scope change through defined project change management processes, • Alignment of projects to strategic and operational plans of the Customer, • Conduct of Post Implementation Reviews to identify and implement process improvement for future projects, • Completion and filing of project documentation Consultative Relationship Building • Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular., • Earn the trust of key client executives and personnel through demonstrated expertise, high quality delivery, and candid insight, • Actively seek opportunities to expand value to the client within current scope and through proposal of project extensions and additional projects Profitability Management • Managing chargeability of Graphic Communications services resources, • Managing personal chargeability, • Management of stakeholder expectations in line with delivery capability and priorities, • Alignment of deliverables and business needs and requirements. Customer awareness of an agreement with scope and contract terms.  Obtaining signoff on completion of deliverables., • Managing invoicing process including proactively building client understanding of invoiced charges. Job Requirements: • Bachelor’s degree or equivalent experience, • Fluent in English and French. A good level of competence in any other European languages would be a plus, • 8+ years including a combination of relevant industry experience and project management experience, • Ability to manage customer expectations in accordance with work priorities, • Strong inter-personal and relationship management skills, • Effective verbal and written communication skills, • High level of presentation/persuasive communication skills, • Knowledge of Print industry would be a bonus

Heim is recruiting for a freelance phlebotomist in Carlisle, Cumbria. You will be joining a group of existing phlebotomists, providing high-quality care to our clients and liaising with our Clinical Operations Team as required to report on activities. This role requires you to be able to travel and have your own car, as the vast majority of our appointments are delivered in the community (usually within the patient's home). The role is suitable for an experienced Phlebotomist (at least six months full-time) who wants to work flexibly. By joining Heim, you will have access to the best tools to support you as a freelance phlebotomist and the flexibility to work at hours and schedules that suit your “work life balance”. Heim's technology will let you communicate effectively and seamlessly with patients, log task completion, manage cancellations and seek support live. To be successful in this role, you will need to have a strong track record in providing excellent phlebotomy services for at least six months. Be part of the innovative service in home healthcare testing by joining Heim. You will be someone who is reliable, friendly, honest and able to maximize customer experience. At Heim, we value our staff and will offer successful candidates: • Flexibility and competitive pay rate, • Weekly pay, • Regular clinical and managerial supervision and support, • A programme of in-service training and exciting development opportunities, • Opportunity for service development and audit, • Agile working devices to support community and clinic based working, • Experience: Minimum 6 months phlebotomy experience, • DBS Disclosure of convictions (enhanced, child and adult), • Insurance: Personal professional indemnity insurance (evidence required), • References: 2 referees, at least one from your recent employment, • Driving License: Full driving license and access to own vehicle, • Language: Fluent English (required) Main Duties & Responsibilities Clinical duties: • To carry out blood tests requested and booked domiciliary visits, as a lone practitioner with telephone and mobile app support., • To seek advice and support from a more senior/experienced colleague / Heim Clinical team for matters outside the sphere of responsibility, knowledge, or skills., • To ensure that domiciliary blood samples are posted or brought to the hub in time for the courier collection., • To document into the patient’s medical record of blood tests taken., • Report to the Heim Clinical team and seek advice on specific risks that are identified, e.g. unsafe environmental conditions., • To carry out your duties in accordance with company protocols and guidelines. Requirements: • Adhere to company policies and procedures at all times., • Be comfortable working with a digital mobile tool to coordinate job assignments and record patient notes., • Take reasonable steps to manage and promote a safe and healthy working environment., • Respect the confidentiality and privacy of patients and carers at all times., • Maintain a constant awareness of health, welfare, and safety issues affecting colleagues, patients, relatives, and self and report incidents or near-miss events to the Clinical Operations Manager., • To function as an integral part of the phlebotomy team., • Attend relevant meetings as required., • Have working knowledge and an understanding of relevant legislations/policies e.g. Equal Opportunities, Health and safety and confidentiality., • Maintain compliance with all relevant training and participate in development and appraisal., • This is not an exhaustive list of duties, and the post holder may be required to undertake any other duties as required, to meet the needs of the service, so long as they do not exceed the level of responsibility expected for this grade.

Version 1 has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. We are seeking a skilled Python Developer with experience in the trading domain and FIX protocol to join our dynamic team. The ideal candidate will have a strong background in software development, a deep understanding of trading systems, and expertise in the Financial Information Exchange (FIX) protocol. Key Responsibilities: • Develop, maintain, and enhance trading applications using Python., • Implement and support FIX protocol-based solutions for trading systems., • Collaborate with traders, quants, and other stakeholders to gather requirements and deliver high-quality software solutions., • Optimize and troubleshoot trading algorithms and systems to ensure high performance and reliability., • Participate in code reviews, testing, and deployment processes to ensure code quality and stability., • Stay updated with the latest industry trends and technologies in the trading domain., • Bachelor’s degree in computer science, Engineering, or a related field., • Proven experience for more than 6+ years as a Python Developer in the trading domain., • Experience with trading systems, market data, and order management systems., • Proficiency in Python programming and related frameworks/libraries., • Familiarity with databases (SQL and NoSQL) and data structures., • Excellent problem-solving skills and attention to detail., • Strong communication and teamwork abilities. At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.

At Greene King we believe Technology will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly and to ensure our customers come back time and time again. • To develop and maintain high quality and innovative Technology solutions providing marketing leading customer and colleague experiences, • To collaborate with teams in product, delivery, test and service to deliver scalable and secure solutions in line with business ambitions, • To develop effective, timely and robust business integrations, maintain and support our data management solutions and support enterprise initiatives through innovative and appropriate provision of quality data, • To work within Greene King’s Technology team and aim to provide excellent business support, customer service and project delivery for all the key business systems, • Proven experience of building integration (API) solutions and experience of using various data tools to ingest data from flat files, XML and 3rd party data sources using Azure Data Factory any knowledge of Autosys and IBM tools advantageous (Natezza, Datastage, Cognos), • Hands on experience of building and maintaining Azure Dev Ops (ADO) pipelines including repos, pipelines, security tooling (e.g. SonarQube), release and deployment software, • Experience of security solutions and controls that must be used in Integration solutions, secure coding such as OWASP ZAP, • Experience of creating technical documentation to support solution design, delivery and release activities – publishing to wikis, • Experience of working with Open-source components and packages, understanding the opportunities and risks associated, • Strong knowledge of software testing techniques and examples of shift-left approach to building this into development processes, • Proven problem solver, takes a proactive approach to finding the right solution to a given outcome, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King Digital delivery and development, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Proven problem solver, takes a proactive approach to finding the right solution to a meet customers needs, • Able to coach and mentor team members to share knowledge and support the growth of the team, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Highly effective communication skills, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King engineering, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Hands on experience of cloud-based environment builds using Microsoft Azure or AWS in a structured way using infrastructure as code., • Hands on experience of building and maintaining software toolsets and, • Experience of creating technical documentation to support solution design, delivery, and release activities, • Experience of working with 3rd party engineering teams to collaborate and delivery solutions, • Familiar with building out HA/ DR compliant solutions that can handle scaled public Digital solutions, • Computer Science degree, • Interest in AI, • Certifications in Cloud platforms such as Azure, AWS and integration platforms In reward for your hard work, you will receive... You will receive a competitive salary, pension contribution as well as: • Agile working policy - Your time will be split with 50% working within our Burton on Trent office or pubs and 50% working from home, • 33 days Holiday – With the opportunity to buy an additional 5 days!, • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank, • Life Assurance – Up to 4 times your salary!, • Discounted Dental & Health Insurance, • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!, • Refer a friend – Who do you know who could be interested in a new role? When they are placed, you will a bonus for referring them!, • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…, • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

About Kompetenza - Sponsorship Available - Option to move to move to Dubai if outside of UAE Kompetenza part of the MaxAccelerate Technology Group is a Salesforce partner specializing in CRM solutions, FlexTeam Pods, and digital transformation services. Our FlexTeam Pods service helps clients scale their Salesforce and CRM teams efficiently, reducing hiring costs while maintaining high-quality delivery. We work with businesses globally to provide on-demand, expert Salesforce and CRM consultants tailored to their project needs. Role Overview We are looking for a Business Developer with a background in I.T. technical sales or recruitment, particularly within the Salesforce or CRM ecosystem. This role is ideal for someone who has built a recruitment desk from scratch and now wants to transition into a business development role in IT services. The ideal candidate will have an existing network of customers in Salesforce or other CRM platforms, coupled with experience in contract or technical recruitment. They will be responsible for generating leads, building relationships, and selling Kompetenza’s FlexTeam Pods service to clients who need expert Salesforce and CRM consultants. Key Responsibilities 1. Business Development & Sales Strategy • Build and develop a pipeline of new business opportunities within the Salesforce and CRM ecosystem., • Identify and target enterprise clients, consulting firms, and system integrators that require Salesforce/CRM consultants., • Drive end-to-end sales processes, from lead generation and qualification to contract negotiation and closure., • Develop and execute sales strategies to expand Kompetenza’s FlexTeam Pods service offering., • service offering., • 2. Client & Network Engagement, • Leverage existing customer relationships within Salesforce, CRM, and IT services to generate business opportunities., • Develop relationships with CTOs, CIOs, Heads of CRM, and Talent Acquisition teams at target companies., • Attend Salesforce and CRM-related industry events, networking groups, and meetups to expand market presence., • Build long-term strategic partnerships with key clients and industry influencers., • 3. Transitioning from Recruitment to Tech Sales, • Use experience in contract/technical recruitment to sell IT consulting and staffing solutions., • Apply knowledge of talent acquisition, staffing models, and recruitment sales cycles to generate revenue., • Educate clients on the benefits of FlexTeam Pods, helping them scale their Salesforce and CRM projects without the complexity of traditional hiring., • 4. Sales & Account Management, • Work closely with the delivery and recruitment teams to ensure successful project staffing and client satisfaction., • Manage existing accounts and look for opportunities to expand revenue through additional FlexTeam Pods placements., • Provide ongoing support to clients, ensuring long-term partnerships and continued business growth., • 5. Market Intelligence & Strategic Input, • Stay updated on Salesforce, CRM, and IT services market trends., • Gather insights from the market to improve sales strategies and service offerings., • Contribute to the evolution of Kompetenza’s business development strategy based on client feedback and industry shifts., • Key Requirements, • Must-Have Skills & Experience, • ✔ 3+ years of experience in I.T. technical sales or recruitment (preferably within Salesforce or CRM consulting). ✔ Proven ability to build a recruitment desk or sales pipeline from scratch. ✔ Experience in contract or technical recruitment within CRM, ERP, or IT services. ✔ Existing network of Salesforce or CRM customers is a significant advantage. ✔ Ability to transition from recruitment to business development in IT services. ✔ Strong understanding of Salesforce, CRM platforms, or enterprise SaaS solutions. ✔ Experience with B2B sales, solution selling, and IT consulting services. • Soft Skills & Personality Traits, • ✔ Hunter mentality – self-starter who can drive sales independently. ✔ Relationship builder – strong ability to network and create long-term client relationships. ✔ Strategic thinker – ability to position Kompetenza’s FlexTeam Pods as a cost-saving and efficient alternative to traditional hiring. ✔ Excellent communication & negotiation skills – confident in speaking with C-level executives and decision-makers. ✔ Ambitious and growth-focused – looking to transition from recruitment to a high-value IT business development role. • Why Join Kompetenza?, • ✅ Transition from recruitment to IT business development – grow your career in high-value IT sales. ✅ Join a leading Salesforce partner with a unique FlexTeam Pods solution that’s in high demand. ✅ High earning potential – competitive salary with commission-based incentives. ✅ Global exposure – work with enterprise clients across the UAE, UK, EU, and the US. ✅ Remote-friendly work environment – flexible working location and schedule.