Head of Commercial
2 days ago
City of Westminster
\n Head of Commercial QSR Department\n £80k - £110k OTE (Basic 80k + Monthly Uncapped Commission) – Hybrid: London Based (Victoria Station) & Remote 1 or 2 days per week, with some travel duties. Who Are We?\n \n • Fastest Growing UK Tech Company (Sunday Times)\n, • Fastest Growing UK&I Company (Sifted)\n, • Fastest Growing Europe Company (Sifted)\n \n Sessions is building the operating model for the future of restaurants, giving consumers instant access to the brands they love, wherever they live. \n The Sessions distribution engine runs through 400+ delivery kitchens and 16 high street restaurants across the UK. \n Founded in 2020 and led by ex-Deliveroo MD Dan Warne, Sessions has grown 7x in three years. Our platform has processed over 5 million orders and reaches 60% of the UK population. Our team brings experience from Deliveroo, Amazon, BrewDog, and Gousto. \n We scale brands at a pace that redefines what’s possible in food. Examples include Miko’s Gyros, which went from launch to 100+ live sites in under two months, and SoBe Burger, which is live in over 200 delivery locations and has opened 15 physical high street stores. About the Role\n As the Head of Commercial for our fast‑growing Quick Service Restaurant (QSR) division, you will be the chief architect of our expansion, directly responsible for fuelling the company’s growth through creating and delivering the franchise sales strategy for multiple brands including SoBe Burger, Ivan Ramen and future star brands. \n This is a high‑impact leadership role that requires a blend of strategic foresight, sales acumen, and exceptional people management skills. Your primary mandate is to ensure an ambitious, qualified, and diverse pipeline of future franchise openings that aligns with our aggressive expansion goals and brand standards. \n You will lead, mentor, and motivate a high‑performing team of Development Managers, providing them with the tools, training, and strategic direction necessary to successfully identify, qualify, and close deals with prospective franchise partners. You will also take ownership of the entire open pipeline, from initial lead generation and discovery through to final contract execution, ensuring process efficiency and maximising conversion rates. \n Success in this role will be defined by your ability to develop and execute a comprehensive, scalable franchise sales strategy across multiple headline brands, hitting annual unit growth targets, and establishing robust systems for long‑term sustainable development. Responsibilities\n \n • Pioneering Growth Strategy: Create, develop, own, and execute the comprehensive sales strategy for the Sessions QSR vertical. This includes leveraging market data, competitive intelligence, and internal performance metrics to identify and prioritise high‑potential growth territories and target demographics for new franchise partner acquisition.\n, • Performance & P&L Accountability: Establish, monitor, and enforce ambitious, data‑driven targets across the entire sales pipeline, ensuring alignment with the QSR P&L and aggressive market penetration goals.\n, • Cross‑Functional Onboarding Excellence: Act as the Executive Sponsor and primary liaison with Operations and Launch Teams to design and enforce a seamless, high‑velocity, and scalable new Franchise onboarding pipeline, proactively resolving systemic bottlenecks.\n, • Franchise Value Maximisation & Retention: Direct and empower Operations teams to monitor and improve operational and financial performance, maximising partner lifetime value and overall system profitability, and owning the strategy to prevent critical partner churn.\n, • Team Leadership & Capability Building: Recruit, train, mentor and performance manage the QSR team’s Development Managers, growing the team as the business expands.\n, • Strategic Market Intervention: Collaborate closely with Growth and Finance to define and initiate targeted, high‑impact commercial and discounting strategies that accelerate market share capture and optimise the quality and size of the acquired partner base.\n, • Executive Reporting & Forecasting: Deliver high‑stakes monthly and quarterly performance reviews and accurate forward‑looking forecasts to the Managing Director and the wider Executive Team, articulating key drivers, strategic risks, and necessary course corrections.\n Requirements\n \n, • Academic background from a top‑tier university\n, • 3+ years of complex sales or commercial leadership experience\n, • Experience growing a foundational team into a fully‑fledged business\n, • Strong commercial and management experience\n, • Innovative thinker – able to build a new model in a new region\n, • Passion for great food and an entrepreneurial mindset\n, • Street hustler, prepared to ‘get stuck in’ and do what it takes to close deals and grow revenue\n, • Prepared to work very hard, take decisions at speed and get things done, comfortable finding order in chaos\n, • Strategic thinker – able to elevate the business from day‑to‑day where appropriate\n, • Well‑rounded individual able and willing to flex to take ownership outside core responsibilities\n, • Strong commercial acumen with strong negotiation skills\n, • Charismatic and energetic with a passion for food\n, • Expert level of English language\n, • Right to work in the UK\n Benefits & Perks\n \n, • Financial: Share options – Receive an amount of share options for Sessions Market Ltd. Pay day on demand – Access to pay whenever needed. Expense card – Company Card. Finance Platform – Access to 'Mintago', Financial Wellbeing Platform.\n, • Social, Mental & Physical Wellbeing: Hybrid working – up to 2 days working remotely per week. Holidays – 25 days + bank holidays + birthday off. Healthcare – Healthcare CashPlan scheme. Employee Assistance Programme – support for mental health and legal services. Socials – monthly socials. Dog Friendly – we welcome pets in the office. Wear what you like – no suits and ties required.\n, • Technology Perks: Laptop – Apple Mac. Phone – Apple iPhone and company SIM provided.\n, • Progression & Development: High Growth Start Up – chance to be part of a growing company with progression opportunities from day one. Be Inspired – learn from a team that has scaled some of the UK’s biggest consumer companies. Membership & Qualifications – sessions help support employees with funds for work‑based qualifications and memberships.\n \n Sessions are a living wage and equal opportunity employer. All applicants are reviewed anonymously; only work experience and education are available for the hiring manager to view. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender, family or parental status, national origin, veteran, neurodiversity status or disability status. \n #J-18808-Ljbffr
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