Data officer jobs in United Kingdom

White Collar Factory (95009), United Kingdom, London, London Lead Android Engineer Job Title: Lead Android Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. You and the Role Working in and across tech teams is a natural part of our outcome-based culture, so you’ll have plenty of opportunity to talk, coach and learn with many great and diverse individuals. As part of our mobile platform engineering team, you will set the pace for multiple mobile engineering teams and take ownership of the fully native mobile apps that our customers love. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies. • Kotlin and Java, for writing well-factored, well-tested code in both the Android app and backend orchestration services, • Android Toolset, including Android Studio, to leverage the Android platform on a large enterprise scale, • Testing Frameworks, using JUnit, Espresso, and advocating for approaches like Pair Programming, TDD, and BDD, • AWS, utilizing cloud opportunities to maximize inner-sourcing and continuous improvement And meet most of the following: • You are passionate about creating products that produce good customer outcomes, • You enjoy leading a team of technologists, alongside product, design and other disciplines, • You want to design new product iterations, thinking strategically about architectural decisions and can communicate to stakeholders, • You act as a technical evangelist, evaluating technical risks while coaching and mentoring more junior engineers, • You appreciate the sensitivity of our customer data and the resiliency, performance and security that demands, • You enjoy automation (unified deployment pipelines, automated testing) and aspire to ‘automate all but the creative problem solving’, • You want to develop yourself, with access to various support systems (learning, mentorship, conferences, progression), • You enjoy hybrid working, with Tuesday, Wednesday and Thursday in our bright offices Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday - Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave., • A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We’re on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do • Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption, • Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy, • Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities, • Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business, • Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines, • Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners, • Represent Capital One in external ML/AI technical forums, contributing to industry discussions, • Develop and advocate for strategies to proactively manage technical debt across ML/AI systems, • Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for • Deep expertise in Python and ML engineering, • Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures, • Track record of leading ML/AI technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG), • Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems, • Experience designing and scaling low-latency, customer-facing ML/AI architectures, • Proven experience setting a multi-team ML/AI technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving ML engineering standards and best practices across organisations, • Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems, • Experience leveraging enterprise platforms to deliver business use cases at scale, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

About the role \n Health Navigator is looking for a People Operations Manager to be the in-house operator of our HR function. You will own our HRIS, run compliance reporting, coordinate recruitment and onboarding, support line managers, and act as the first point of contact for team members on HR matters. \n You will be fluent with technology and digital tools. You pick up new systems quickly, get the most out of our HRIS, and use AI tools day to day to cut administrative load and free up time for the work that matters. \n Terms \n\n • Reports to: COO\n, • Location: Hybrid and Flexible: Remote and Central London, with a working pattern to be agreed\n\n Key responsibilities \n 1. Operate \n\n • Provide advice and guidance to the Leadership Team and line managers\n, • Manage HRIS as the HR system of recor\n, • Liaise with Finance on payroll\n, • Issue contract variations to a defined SLA\n, • Run ongoing compliance and produce reports\n, • Own HR policy and team handbook adherence and management\n, • Manage Health Navigator team benefits\n, • Support workplace Health and Safety\n, • Support HR data governanc\n, • Organise All Hands\n\n 1. Hire and onboard \n\n • Support recruitment and interviewing as required by teams and line managers\n, • Run pre-employment checks\n, • Support onboarding as required by teams and line managers\n, • Support the probation period process\n\n 1. Protect and improve \n\n • Support the Leadership Team in ensuring team members are treated fairly and consistently\n, • Support team members and line managers to defuse and de-escalate issues before they become formal cases\n, • Formal employee relations: own the grievance procedure end-to-end\n, • Support line managers in addressing underperformance\n, • Wellbeing, safeguarding, and accessibility\n, • Support Equality, diversity, and inclusion\n, • Take the temperature of organisational sentiment, escalate appropriately, and propose improvements\n, • Run redundancy processes as they arise\n, • Run off-boarding\n\n 1. Improve processes and apply technology \n\n • Own continuous improvement across the HR function\n, • Set and track process measures (cycle times, SLA adherence, error rates, completion rates) and use them to target improvement\n, • Get the most out of HRIS\n, • Automate repeatable admin\n, • Use AI tools day to day to draft, summarise, and check documents, cutting administrative load and freeing time for higher-value work\n, • Build self-serve routes for common queries and requests\n, • Move reporting from manual pulls to templated, repeatable reports\n, • Document processes and hold one source of truth\n\n Person specification \n 1. Experience \n\n • 2 to 4 years in an HR Officer, HR Administrator, or People Operations role in a fast-moving organisation\n, • Day-to-day operation of an HRIS, including responsibility for data quality\n, • Direct involvement in the end-to-end recruitment cycle\n, • Direct involvement in employee relations matters\n, • Demonstrable improvement to at least one HR process\n, • Track record of stretch\n, • Exposure to clinical workforce considerations such as NMC registration\n, • Experience supporting payroll cycles in liaison with Finance\n, • Experience in a regulated sector, or healthcare setting\n, • Exposure to ISO 27001 or NHS DSPT-style evidence requirements\n\n 1. Knowledge \n\n • Working knowledge of UK employment law fundamentals\n, • Familiarity with the Acas codes of practice and the structure of grievance and disciplinary processes\n, • Familiarity with right to work checks\n, • Familiarity with DBS checks\n, • Awareness of UK GDPR\n, • Awareness of Equality Act 2010 duties, including reasonable adjustments\n, • Familiarity with basic visa / sponsorship concepts\n, • Awareness of safeguarding obligations in a healthcare context\n, • Understanding of ISO 27001 and NHS DSPT evidence requirements for HR processes\n\n 1. Skills and capabilities \n\n • Strong written English. Drafts team communications, routine policy updates, and standard letters competently. Receptive to feedback on more complex drafting\n, • Numerate. Produces and interprets basic HR analytics (turnover, time-to-hire, training completion)\n, • Active listening. Consciously hears what team members have to say and checks understanding before acting\n, • Administers HR systems: configures fields, builds reports, maintains templates\n, • Fluent in AI tooling. Uses it to reduce administrative load\n, • Operations mindset: holds to SLAs, maintains version control, delivers without follow-up\n, • Holds a clear view in rooms with senior decision-makers\n, • Distinguishes between escalation and decision. Engages difficult conversations directly. Does not act unilaterally on questions with legal exposure\n, • Supports All Hands and quarterly offsite logistics, with attention to cost\n\n 1. Personal attributes \n\n • Empathetic.Is interested in how team members are feeling and understands the value in giving them room to feel heard and understood\n, • High integrity and high discretion. Handles sensitive information appropriately without becoming a process bottleneck\n, • Fair-minded and consistent. Applies the same standard regardless of seniority or relationship\n, • Driven. Seeks growth, requests feedback, takes on stretch work\n, • Calm under pressure. Emotionally steady in difficult conversations\n, • Resilient. Comfortable owning a wide remit independently, and keeps a level head and a forward focus when things get busy.\n, • Pragmatic. Prefers workable answers to perfect ones\n, • Interested in how technology can improve HR. Curious about how tools, automation, and AI can cut admin and give team members a better experience\n, • Curious about the business. Takes time to understand how Health Navigator operates and what different team members do\n, • Operates effectively in an evolving organisation where process is continuously being shaped, and contributes to that evolution\n\n About Health Navigator \n We help people take control of their health and stay out of hospital. \n If you are passionate about helping patients and enabling healthcare systems to move from a reactive to a proactive model of care, please get in touch. \n

\n Head of Claims Operations & Excellence - UK & Lloyds\n London, UK \n At AXA XL we solve today’s complex risks to drive tomorrow’s innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. \n Our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. You build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. \n As Head of Claims Operations, you will be responsible for leading and delivering the Claims Operations strategy across the UK & Lloyd’s business. You will oversee governance, regulatory compliance, operational performance, and continuous improvement, ensuring that the claims function operates in line with internal standards, regulatory requirements, and strategic objectives. \n The role includes accountability for delivering a robust control environment, ensuring operational readiness for change initiatives, providing Board‑level reporting, and driving claims‑wide improvements based on audit and performance insights. You will be part of the Claims Leadership Team (CLT) and help ensure AXA XL remains well positioned within the evolving London Market and global regulatory landscape. \n You will be based in London; however, we are excited to have implemented our Smart Working initiative offering a hybrid way of working, combining both remote and office working. What you’ll be doing\n \n • Lead delivery of Claims Operations strategy\n \n, • Partner with the CLT to define and deliver regional objectives aligned to global and regional claims strategy.\n, • Ensure effective execution of claims operational priorities across the UK & Lloyd’s business.\n, • Demonstrate delivery against plan through clear tracking, reporting and performance management.\n \n, • Process Optimisation & Operating Model Design\n \n, • Cycle times, leakage reduction, data quality, operational efficiency, segmentation.\n, • Oversee process redesign, simplification, segmentation and standardisation in line with CLT strategy.\n, • Define and optimise the future claims operating model (roles, workflows, segmentation).\n \n, • Governance & regulatory compliance oversight\n \n, • Delegated Authority (DA) frameworks, Lloyd’s Claims Principles and Minimum Standards, CBI requirements, Consumer Duty, US regulatory reporting, Global Claims Handling Principles.\n, • Establish and maintain a robust claims governance framework.\n, • Ensure adherence to regulatory frameworks.\n \n, • Audit, assurance & claims‑wide learning\n \n, • Support the claims audit and quality assurance framework.\n, • Review audit outcomes, identifying themes, root causes and control weaknesses.\n, • Drive claims‑wide learning and continuous improvement.\n, • Ensure timely remediation of identified issues.\n \n, • Board & executive reporting\n \n, • Provide operational performance, delivery against strategic objectives, audit outcomes, key risks and regulatory matters.\n, • Deliver high‑quality reporting and insights for Board and Executive Committees.\n \n, • Continuous improvement & transformation\n \n, • Lead the continuous improvement agenda.\n, • Conduct deep dives into processes and performance to identify improvement opportunities.\n, • Leverage MI, data insights and analytics to drive efficiency, control effectiveness and customer outcomes.\n, • Support delivery of transformation initiatives, including system upgrades and strategic change programmes.\n \n, • Operational readiness & change delivery\n \n, • Ensure operational readiness for all claims change initiatives, including regulatory change and system transformation.\n, • Partner with project and technology teams to embed sustainable operational solutions.\n, • Oversee implementation of new processes, ensuring consistency and adoption.\n \n, • Vendor & third‑party management\n \n, • Oversee governance and performance of Delegated Claims Authority Partners and outsourced providers.\n, • Ensure robust frameworks cover performance management, compliance and risk oversight.\n, • Drive vendor accountability against SLAs and regulatory expectations.\n, • Partner with the Delegated Authority Service Centre to support oversight.\n \n, • Market engagement & external alignment\n \n, • Maintain awareness of London Market developments and global claims strategies.\n, • Ensure AXA XL is well positioned for upcoming market and regulatory changes.\n, • Represent Claims Operations in relevant internal and external forums.\n \n \n You will report to the Chief Claims Officer – UK & Lloyd’s. What you’ll bring\n \n • Strategic leadership capability with proven experience in claims operations within the London Market.\n, • Solid understanding of Delegated Authority frameworks, Lloyd’s mandatories, UK (CBI/Consumer Duty) and US regulatory environments.\n, • Proven experience in governance, audit and control frameworks.\n, • Exceptional quantitative and qualitative analysis skills and data‑driven decision making.\n, • Excellent experience in delivering Board‑level reporting and executive communication.\n, • Strategic and collaborative thinker with cross‑functional engagement.\n, • Strong project, programme and change management capability.\n, • Excellent verbal and written communication skills and influence senior stakeholders.\n, • Ability to manage multiple priorities in a fast‑paced, evolving environment.\n, • Extensive leadership presence with the ability to build and lead high‑performing teams.\n, • Continuous improvement mindset focusing on better customer and business outcomes.\n, • High levels of integrity, professionalism and accountability.\n What we offer\n Inclusion: AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity, marital status, religion, disability or any other protected characteristic. We have a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, with five Business Resource Groups and 20 Chapters worldwide. \n Flexible Working Arrangements and enhanced family‑friendly leave benefits. Named to the Diversity Best Practices Index. Signatory to the UK Women in Finance Charter. \n Total Rewards: We design rewards to cover health, wellbeing, lifestyle and financial security, with competitive compensation and inclusive benefits. Who we are\n AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We provide re/insurance and reinvent it for mid‑sized companies, multinationals and ambitious individuals. We combine a comprehensive capital platform, data‑driven insights, leading technology and skilled talent in an agile, inclusive workspace. \n Equal Opportunity Employer. \n #J-18808-Ljbffr

\n Group Head of Digital and Content\n Reporting to: Chief Communications Officer Role Overview\n The Group Head of Digital and Content leads Hiscox’s corporate digital, content and measurement capabilities. The role owns the Group website, corporate digital channels, executive digital presence, digital governance, social media standards and performance insight, ensuring the Hiscox narrative is clear, consistent and effective for priority audiences. Immediate priority is to lead the relaunch of hiscoxgroup.com through delivery in Q1 2027, creating a site that supports clear user journeys, business unit needs, Investor Relations requirements, search performance and Hiscox’s visibility in AI‑driven discovery environments. This is a strategic and hands‑on leadership role for someone who can connect strong editorial judgement with practical delivery, helping Hiscox move from channel‑led activity to a more coherent, insight‑driven content system across internal and external audiences. Key Responsibilities\n \n • Own and develop the corporate digital communications and content strategy, in partnership with Marketing, Internal Communications, External Communications, Investor Relations and business unit communications leads.\n, • Lead the relaunch of hiscoxgroup.com to delivery in Q1 2027 with clear ownership, strong project management, effective user journeys and content that supports priority audiences.\n, • Oversee ongoing performance of the Group website, including content quality, search visibility, discoverability and readiness for AI‑driven search and discovery environments.\n, • Develop high‑impact content programmes and digital activations aligned to key business moments, audience needs and Group narrative priorities.\n, • Shape the digital presence of Hiscox’s senior leaders, including the CEO and GEC members, ensuring executive content supports corporate positioning, reputation and engagement goals.\n, • Set global standards and governance for corporate digital communications and social media, with practical guidance for markets.\n, • Create a clearer briefing and prioritisation model for corporate digital and content work, ensuring the right work is done for the right audiences.\n, • Lead digital measurement, social media monitoring, media measurement and issues insight, including support for crisis advisory work where required.\n, • Develop an executive‑level communications measurement framework, working with markets to identify meaningful KPIs for GEC and Board‑level reporting.\n, • Provide content strategy and digital support for the Hiscox global intranet, The Gallery, in partnership with Internal Communications.\n, • Partner credibly with Investor Relations and business unit communications leads so corporate digital channels support market, investor and stakeholder needs.\n, • Line‑manage the Digital Communications Executive and Group Design Lead, with matrix management responsibilities across projects as needed.\n, • Manage budgets and external partners tightly to ensure high‑quality, cost‑effective delivery.\n Candidate Profile\n \n, • Digital and content leader with strong editorial judgement and a clear understanding of what good looks like in a global, listed, regulated business.\n, • Deep expertise in content strategy, corporate storytelling, website management and multi‑channel digital communications.\n, • Track record of delivering website transformations or complex digital programmes with clear project discipline.\n, • Confident advising senior stakeholders, executive leaders, Investor Relations partners and business unit communications leads.\n, • Able to navigate competing priorities and turn complexity into clear, compelling content and practical delivery plans.\n, • Data‑driven, with the ability to turn insight into action and build measurement that informs executive decision‑making.\n, • Strong understanding of audience needs, user journeys, search, digital experience, social media monitoring and content performance.\n, • Collaborative leader and credible business partner, with a clear understanding of how internal and external communications need to work in lockstep without blurring ownership.\n, • Calm and decisive under pressure, with sound judgement when digital, reputational or stakeholder issues need fast escalation.\n, • Experience managing agencies, suppliers and multi‑disciplinary delivery teams in a matrixed, global environment.\n, • International experience, with an understanding of how corporate narrative needs to flex across markets.\n Success Metrics\n \n, • Deliver the hiscoxgroup.com relaunch to plan and support priority audiences, business needs and investor requirements.\n, • Achieve a clearer, more consistent and more distinctive corporate digital presence globally.\n, • Improve connection of internal, external and digital content priorities, reducing duplication and clarifying ownership.\n, • Advance corporate digital channels to support business units, Investor Relations, media, colleagues and prospective talent.\n, • Strengthen brand and senior leaders engagement and thought‑leadership presence.\n, • Shift communications activity from ad‑hoc channel output to structured, strategic content programming.\n, • Measure measurable improvements in digital performance, reach, search visibility and reputation metrics.\n, • Support GEC and Board reporting with an executive‑level communications measurement framework.\n, • Provide markets with clearer digital governance and social media standards.\n \n #J-18808-Ljbffr

Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview: Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation. Responsible for decision making on whether the appeal is to be accepted or rejected. Make suggestions for developing procedures to improve service delivery, customer focus and efficiency To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve To process payments received directly at the council To process refunds To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm. This role of Parking Appeals officer will pay between £24-£26 an hour via umbrella If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for parking Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies

Housing Officer - Statutory Homelessness Rate of pay: £32.26 Umbrella per hour Job Type: Temporary (2 to 3 months) Location: Guildhall (Hybrid - 3 days office, 2 days remote)Day-to-Day Responsibilities Assess homeless applications in line with Part VII of the Housing Act 1996, Homelessness Reduction Act 2017, and relevant legislation. Deliver a comprehensive housing advice service, supporting applicants who are homeless or threatened with homelessness. Carry out detailed and sensitive interviews to assess housing needs and determine appropriate outcomes. Draft and issue statutory S184 decision letters accurately and within required timeframes. Develop and implement Personal Housing Plans to support prevention and relief duties. Arrange temporary accommodation placements where required, ensuring eligibility criteria are met and processes are followed. Maintain accurate case records and ensure data returns to central government are completed on time. Provide advice to customers via phone, email and face-to-face (including walk-in and duty cover). Liaise with internal teams and external agencies (e.g. welfare services, social care) to deliver holistic support. Conduct visits to temporary accommodation where necessary and ensure appropriate standards are maintained. Carry out checks to verify applicant information and prevent fraudulent applications. Contribute to wider homelessness prevention and rough sleeping initiatives. Support team operations within a structure of triage, housing officers, and senior housing officer oversight.Skills & Experience Required Proven experience working in a Housing Options or Homelessness service within a local authority. Strong knowledge of homelessness legislation, including the Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and associated guidance. Demonstrable experience assessing homeless applications and determining duties. Experience issuing S184 decision letters. Ability to provide effective housing advice and prevent homelessness through early intervention. Strong communication and interviewing skills, with a person-centred approach. Experience managing a varied caseload and working to deadlines. Ability to work independently and as part of a team in a busy environment. Competent in maintaining accurate records and handling sensitive information.Additional Requirements Hybrid working: 3 days office-based and 2 days remote (including at least one duty day covering phones and walk-ins). Enhanced DBS required.To apply for the Housing Officer - Statutory Homelessness position, please submit your CV detailing your relevant experience

A national organisation is seeking a Procurement Officer to support a major programme of vehicle, machinery and equipment procurement, initially for 12 months, with review for a further 2 years of support. This role offers the chance to contribute to high-impact environmental and engineering projects while developing your procurement expertise within a collaborative technical team.The successful candidate will oversee the full procurement life cycle for a wide range of specialist assets, ensuring compliance, value for money and timely delivery. You will work closely with technical managers, project leads and commercial colleagues to support strategic investment and operational delivery.Key ResponsibilitiesProcurement planning - Lead the development, planning and implementation of procurement activities, ensuring compliance with relevant legislation and policy.Stakeholder collaboration - Work with project leads, end users and regional teams to deliver effective and timely procurement outcomes.Supplier & market engagement - Maintain strong supplier relationships and stay informed about available assets and market developments.Financial forecasting - Monitor expenditure and produce accurate procurement and forecasting reports.Technical assessment - Interpret asset specifications and quotation data to support value-for-money decisions.Governance & compliance - Ensure procurement procedures are followed, and financial responsibilities are met.Asset life cycle support - Support end-of-life asset disposal and contribute to capital investment planning.?? Essential Skills & ExperienceTechnical experience in vehicle fleet or machinery (supplier or procurement side).Strong stakeholder relationship-building skills.Analytical ability to assess procurement returns and support sound decision-making.High competence in Microsoft Excel and other Microsoft tools.IT literacy, including experience with management accounting systems.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.ukTPBN1_UKTJ

Tenancy and Housing Officer (5 days 37.5 hours and 2.5 days 20 Hours available)Temporary, 3-6 MonthsNottinghamshire£24-29 UmbrellaSellick Partnership is proud to partner with a Nottinghamshire based Housing provider to recruit to x2 Housing Officers, 1 (full time), and 1 (2.5 days a week )to cover additional work covering accounts, tenancy and estate issues, tenant welfare and supportDuties of the Tenancy and Housing Officer role will include, but is not limited to:Providing effective tenancy and neighbourhood management services to residentsDeliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions.Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation.Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns.Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issuesSupport income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issuesThe successful Housing and Tenancy Officer will have:Previous experience within a housing officer positionEnhanced DBS - preferredAccess to a vehicleIf you are interested in the Housing Officer role, please apply now. For more information contact Ebony in the Derby office at Sellick PartnershipSellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.TPBN1_UKTJ

Repairs Complaints and Legal Officer Hillingdon £21.41ph Full time Key Responsibilities Manage repairs-related complaints, legal disrepair cases, FOI requests and Member enquiries. Carry out quality inspections of completed repair works. Liaise with contractors and internal teams to ensure remedial works are completed promptly. Monitor service performance and produce management reports. Investigate service issues and recommend process improvements. Support budget monitoring, contractor payments and procurement processes. Maintain accurate records and ensure compliance with council policies and service standards. We're looking for someone who has: Experience within housing repairs, property maintenance or a similar environment. Knowledge of complaints handling and legal disrepair processes. Excellent communication and customer service skills. Strong organisational skills with the ability to manage multiple priorities. Experience producing reports and analysing performance data. A collaborative approach with the confidence to work with contractors, colleagues and residents. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Neighbourhood Officer Rate of Pay: £21.86 PAYE or £27.76 per hour Umbrella Job Type: Temporary Location: SE28 8RA, London (2 office days per week - Tuesday & Thursday)We are recruiting for an experienced Neighbourhood Officer to join a leading Housing Association on a temporary basis. This is a customer-facing role where you will take ownership of a designated neighbourhood, ensuring residents receive an excellent housing management service while driving customer satisfaction, community engagement, and neighbourhood improvements. Acting as the main point of contact for residents, you will manage tenancy-related matters, customer enquiries, estate inspections, neighbourhood plans, and community safety concerns. Working closely with internal teams and external partners, you will play a key role in creating safe, sustainable communities and maintaining high standards across your patch. Day-to-Day Responsibilities Manage customer enquiries and housing management cases, including complaints, mutual exchanges, successions, assignments, lettings, and community safety concerns. Act as the primary point of contact for residents, delivering a proactive and responsive service. Develop and deliver neighbourhood plans to improve customer satisfaction and local performance. Conduct estate, scheme, and property inspections, identifying issues and ensuring timely resolution. Monitor and manage neighbourhood risks, escalating concerns where necessary. Use customer feedback and performance data to identify trends and drive service improvements. Work with Community Safety teams and external agencies to tackle anti-social behaviour and neighbourhood issues. Support resident engagement activities, meetings, and community events. Assist with the turnaround of empty homes, including viewings and sign-ups. Support compliance programmes by helping resolve access issues for essential safety works. Work with Finance and Service Charge teams to ensure value for money for residents. Identify and support vulnerable residents, including safeguarding referrals when required. Promote digital services and self-service options to customers. Manage local budgets effectively and contribute to achieving service targets.Required Skills & Experience Previous experience in a Neighbourhood Officer, Neighbourhood Manager, Housing Officer, Tenancy Officer, or Housing Management role. Ideally gained within a Housing Association environment. Strong knowledge of tenancy and housing management. Experience dealing with complaints, customer enquiries, and neighbourhood issues. Excellent customer service and stakeholder management skills. Ability to manage a varied caseload independently and prioritise workloads effectively. Strong problem-solving, decision-making, influencing, and negotiation skills. Experience using housing management systems and performance data. Excellent written and verbal communication skills. Ability to analyse customer information, legal documents, service charges, and budgets. Understanding of safeguarding, equality, diversity, and inclusion principles. Flexible approach to occasional evening or weekend working (TOIL provided). Basic DBS check required. Driving licence not essential but would be advantageous. Travel expenses paid. Personal safety equipment provided for community visits.To apply for the Neighbourhood Officer position, please submit your CV detailing your relevant experience

Job Title: Business Support Officer Location: Hounslow - Hybrid working, 2 days Office Hourly rate £17.09 PAYE / £22.65 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start A Local Authority based in Hounslow are looking for a motivated and organised Business Support Officer to join there Customer Financial Services Team. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys providing high-quality administrative and customer support. The Role As a Business Support Officer, you will play a key role in supporting the effective delivery of financial and administrative services. Working closely with colleagues across the Finance and Resources function, you will ensure processes run smoothly, information is maintained accurately, and customers receive an excellent service. Key responsibilities include: Providing professional administrative support across the team. Maintaining accurate financial records, data and documentation. Responding to customer and stakeholder enquiries in a timely and professional manner. Coordinating meetings, reports, correspondence and other departmental activities. Updating and maintaining electronic systems and databases. Managing competing priorities and supporting service delivery deadlines. Contributing to continuous improvement initiatives and operational efficiency. What We're Looking For We're seeking someone with a strong commitment to customer service and a proactive approach to supporting business operations. Key skills and experience: Customer Service Excellence - Ability to deliver a professional, responsive and customer-focused service to internal and external stakeholders. Administrative Support - Strong administrative skills with experience managing records, correspondence and business support activities. Financial Administration - Confidence working with financial information, records and documentation with accuracy and integrity. Communication Skills - Excellent verbal and written communication skills with the ability to convey information clearly and professionally. Organisation & Prioritisation - Highly organised, able to manage multiple tasks, work to deadlines and prioritise effectively. IT & Microsoft Office Proficiency - Comfortable using Microsoft Office applications and a variety of business systems, with the ability to learn new technologies quickly. Attention to Detail - Strong focus on accuracy and quality when processing information and maintaining records. Team Collaboration - A positive team player who enjoys working collaboratively and supporting colleagues to achieve shared goals. Adaptability & Flexibility - Able to adapt to changing priorities and work effectively within a busy and evolving environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Bennett & Game are representing one of the UK's fastest-growing façade remediation and building safety Main Contractors who are seeking a Resident Liaison Officer (RLO) to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex façade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from £32m to around £45m this year, with ambitions to exceed £55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. The culture is modern, relaxed and collaborative, with approachable leadership, minimal bureaucracy and genuine opportunities for career progression as the company continues its ambitious expansion. Resident Liaison Officers are viewed as an integral part of every project, making this a highly valued position within the business. Salary & Benefits Salary of £30,000 - £35,000 depending on experience Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Resident Liaison Officer Position Overview Act as the primary point of contact between residents and site teams throughout façade remediation and building safety projects Build positive relationships with residents, ensuring an exceptional customer experience throughout the programme of works Communicate project programmes, access requirements, planned works and any changes clearly and professionally Resolve resident queries, concerns and complaints efficiently while maintaining strong client and stakeholder relationships Carry out resident visits, organise appointments and maintain accurate records of all communications and engagement activities Work closely with Site Managers and Project Managers to minimise disruption and support the successful delivery of occupied residential projects Resident Liaison Officer Position Requirements Previous experience as a Resident Liaison Officer (RLO) or Tenant Liaison Officer (TLO) is essential Experience working on occupied residential refurbishment, cladding, façade remediation, planned maintenance or social housing projects Excellent communication and relationship-building skills with a professional and customer-focused approach Full UK Driving Licence and willingness to travel to projects across London and the M25 corridor Strong organisational skills with the ability to manage multiple priorities and maintain accurate records * Looking to join a growing contractor offering long-term career development, stability and exposure to high-profile building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job Title: Head of Anti-Financial Crime (AFC)JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involvesThe Head of AFC is a senior leadership position reporting to the Chief Ethics & Compliance Officer. This role establishes strategic direction for JLL's Anti-Financial Crime program and oversees worldwide operations, including the Gurugram and San Jose Centers of Excellence and regional AFC partners and will work closely with Ethics & Compliance (E&C) colleagues to drive operational discipline and excellence; meet internal and external expectations, align to JLL's strategy and foster a high-performing E&C team.Primary duties include shaping the program's vision, advancing capabilities across sanctions and AML screening teams, collaborating with senior stakeholders across all regions, and ensuring compliance with regulatory requirements within the company's risk tolerance. This position provides executive-level assurance that protects the JLL brand by enabling business growth through comprehensive compliance protocols.The ideal candidate possesses extensive AFC program knowledge and leadership experience, global team management skills, and expertise in developing regulatory and operational risk frameworks within multinational organizations. This role offers the opportunity to refine and execute JLL's global compliance strategy and drive operational excellence initiatives.Key Responsibilities:Develop and execute global AFC strategy and framework , providing executive oversight for sanctions, AML, and KYC screening operations while ensuring alignment with business objectives and regulatory requirementsLead program execution and operational excellence , including client and vendor screening protocols, process optimization, methodology standardization, and digital transformation initiatives to ensure consistent quality and service deliveryIdentify and implement opportunities to automate AFC processes using AI and other technologies, ensuring alignment with enterprise digital transformation goalsPresent AFC insights to senior leadership , overseeing preparation of committee materials, board presentations, and regulatory reporting to demonstrate program effectiveness and strategic valueEstablish and maintain reasonable assurance standards for screening and AML operations, ensuring adherence to compliance regulations as prescribed by the Chief E&C OfficerDevelop, implement and administer compliance policies, procedures, and practices to ensure effective risk mitigation across business areas.Oversee investigations of apparent breaches of sanctions regulations / compliance standards, make recommendations for remediation as appropriate, and follow-up on implementation of corrective measures.Oversee all AFC regulatory interactions and coordinate the resolution of issues raised by regulators relative to AFC.Recommend new interdiction and watchlists and oversee any tuning of Sanctions filtering and screening systems.Oversee any modifications to filtering and screening tools and provide user requirements and testing resources to IT when necessary. Sign-off system changes as needed.Develop and deliver periodic and topical training sessions to target audiences as required .Provide executive leadership for global compliance teams, including the Gurugram and San Jose CoE, through comprehensive talent development, succession planning, and training program implementation across AFC domainsServe as escalation point for complex sanctions and AML-related matters and critical business decisions, ensuring appropriate risk communication to senior leadershipEvaluate and enhance internal controls , providing strategic recommendations to strengthen JLL's compliance posture and advance control environment maturityLead strategic transformation initiatives to enhance JLL's compliance framework through collaboration with business leaders and implementation of comprehensive improvementsBuild and maintain strategic relationships with stakeholders, regulators, industry partners, and senior legal/compliance/business leadership to address complex AFC challenges and promote financial crime prevention cultureMaintain thought leadership on evolving regulations, industry practices, and emerging financial crime risks to ensure proactive mitigation strategiesAbilities / Skills• In-depth knowledge of anti-financial crime , AML and sanctions regulations across multiple jurisdictions• Executive Leadership - Must demonstrate strategic vision and ability to lead global, multi-cultural teams while providing executive guidance that shapes organizational strategy• Attention to Detail - Demonstrate exceptional precision in strategic analysis, risk assessment, and ability to identify systemic compliance risks across global operations• Thought Leadership - Recognized expertise and natural drive to advance industry knowledge and independently develop innovative approaches to AFC challenges• Strategic thinking and ability to align risk management with business objectives• Business Partnership - Proven ability to build trust and credibility with business stakeholders• Team-oriented with experience building collaborative and productive cross-functional relationships• Executive Courage - Unwavering commitment to E&C principles with demonstrated ability to make difficult decisions and provide candid counsel to senior leadership• Executive Communication - Exceptional ability to communicate AFC strategy and value proposition to C-suite executives, board members, regulators, and global stakeholders while translating complex compliance requirements into actionable business strategiesEducation & ExperienceQualifications are preferred, not mandatory• Minimum 15 years of progressive experience in anti-financial crime with demonstrated global leadership responsibilities• Bachelor's degree in law, accounting, finance, risk management or relevant field; advanced degree preferred• Relevant Industry Certification, e.g. ACAMS, ACFCS, ICA, AGRC• Comprehensive knowledge of global sanctions and AML regulations, including OFAC, OFSI, EU and UN• Proven track record in strategic program development, change management, and executive-level stakeholder management• Expert proficiency in enterprise case management and screening platforms (Moody's, World Check One, LexisNexis)• Experience in commercial real estate and professional services preferredLocation:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

The Client Our client is a South Wales-based charity seeking an experienced Payroll Officer for a six-month fixed-term contract.The role will support accurate, compliant payroll delivery and maintain strong financial controls across payroll and related finance processes.The roleTake responsibility for the accurate and timely delivery of the organisations monthly payroll, ensuring compliance with HMRC requirements, pension regulations, employment legislation and internal policies.Manage the end-to-end payroll process, from data collection through to payroll completion and bank file preparation.Maintain payroll records, process starters, leavers and contractual changes, complete RTI submissions, administer pension auto-enrolment and monthly pension uploads.Process statutory payments, salary adjustments, overtime claims and ad hoc payments.Ensure payroll costs are accurately allocated across departments and projects.Prepare and post monthly payroll journals, complete payroll reconciliations and support year-end payroll processes.Act as the primary point of contact for payroll queries, manage the payroll inbox and respond to colleague enquiries in a timely and professional manner.Liaise with HMRC and pension providers to resolve payroll-related queries.Identify opportunities to improve payroll processes, controls and user experience.Provide finance support, including administering employee expenses, processing and reconciling credit card and charge card transactions, processing recurring invoices, supporting month-end activities, assisting with year-end information and audit requests, and providing wider Finance Team support when required.About you Experienced payroll professional who can quickly establish themselves as a trusted and reliable member of the Finance Team.Strong knowledge of payroll administration, payroll legislation, HMRC requirements, RTI submissions, workplace pensions and auto-enrolment processes.E xperience processing statutory payments, payroll adjustments, payroll reconciliations and payroll journals.Excellent attention to detail and a strong commitment to accuracy.S trong organisational skills and the ability to meet tight deadlines.Confident handling confidential and sensitive information appropriately.Excellent communication and interpersonal skills.Able to work collaboratively as part of a team while also working independently.Strong Microsoft Excel and Microsoft 365 skills.Ability to identify and implement process improvements.Desirable: Experience using payroll software, experience within the charity or not-for-profit sector, a payroll, finance or accounting qualification such as CIPP, AAT or equivalent, and the ability to communicate in Welsh would be advantageous.TPBN1_UKTJ

Lead TrustMark Through a Critical Next Chapter \n Strategic Leadership | Commercial Resilience | Transformation | Stakeholder Confidence | Entrepreneurial & Commercially Astute \n Are you ready to lead a purpose-driven national organisation through its next phase of growth, transformation and industry influence? \n Do you combine commercial acumen with a genuine commitment to consumer protection, quality standards and long-term societal impact? \n Can you inspire and empower senior leaders and colleagues, influence stakeholders at the highest levels, demonstrate an entrepreneurial approach, and balance public-interest objectives with commercial sustainability? \n TrustMark is seeking an exceptional Chief Executive Officer to lead the organisation through a period of change, challenge and renewed focus. \n This high-profile role calls for a commercially astute, credible and resilient leader who can balance public-interest responsibilities with commercial sustainability, strengthen organisational confidence and engage effectively with colleagues, partners, industry and government stakeholders. \n The Role at a Glance: \n Role: Chief Executive Officer \n Location: Basingstoke - regular office presence required \n Salary: £150,000 - £160,000 \n Benefits: Executive Benefits Package, discretionary bonus and car allowance \n Reporting to: Board of Directors \n Direct Reports: 3 \n The Opportunity \n Reporting to the Board, the CEO will lead TrustMark through its next challenging transformation and allow the individual to build and develop an exciting future for TrustMark. \n This is a high-profile leadership role requiring a commercially minded and purpose-driven executive who can navigate complex stakeholder environments, drive organisational change and build long-term sustainability. \n As TrustMark's principal ambassador, you will build trusted relationships across government, industry, regulators and commercial partners, ensuring the organisation remains influential, relevant and positioned for future growth. \n This is an opportunity for a leader who can bring vision, pace and clarity, inspiring confidence internally while strengthening TrustMark's impact across the sector. \n About You: \n You will be a commercially astute, purpose-driven and transformational executive leader with the confidence, credibility and judgement to lead TrustMark through a significant period of change. \n You may come from construction, retrofit, energy efficiency, home improvement, the wider built environment or another regulated, consumer-focused sector. Experience from financial services or another highly regulated environment may also be relevant, particularly where it has involved consumer protection, risk, compliance, digital platforms or public trust. \n You will be entrepreneurial, practical and solutions-focused, with the ability to operate in a fluid policy and commercial environment. You will be comfortable with ambiguity, able to make decisions at pace and capable of balancing opportunity with appropriate governance and risk management. \n Just as importantly, you will be a visible and people-focused leader who can generate energy, build confidence and bring people with you. \n Naturally, whilst we’d be keen to speak to candidates from construction, retrofit, energy, home improvement, or the wider built environment sector, we’re also excited to hear from leaders across all sectors \n What You'll Bring \n Essential: \n • Proven CEO, MD or Executive leadership experience within a complex, multi-stakeholder environment \n • A strong track record of leading transformation, growth and organisational change \n • Commercially astute, with experience creating new revenue streams, partnerships or market opportunities \n • Strong strategic, financial and operational leadership capability \n • Experience working with influential boards and navigating complex governance environments \n • An engaging leader who builds high-performing teams and drives accountability \n • Exceptional stakeholder management, communication and influencing skills \n • Resilient, adaptable and comfortable operating in fast-moving, evolving environments \n • High levels of integrity, credibility and sound judgement \n Leadership Style \n • Visionary, commercially minded and entrepreneurial \n • Confident, credible and able to inspire trust at every level \n • A practical problem-solver who thrives in ambiguity and change \n • Visible, engaging and people-focused \n • Comfortable challenging constructively and driving transformation \n • Passionate about developing talent and building organisational capability \n • Motivated by purpose, impact and the opportunity to leave a lasting legacy \n Why Join TrustMark? \n • Shape the future of trust, quality and consumer protection across the UK built environment \n • Lead an organisation with significant influence across government, industry and regulatory stakeholders \n • Capitalise on major opportunities in retrofit, energy efficiency and home improvement \n • Drive commercial growth, digital transformation and long-term organisational sustainability \n • Unlock the strategic value of unique data assets and emerging technologies \n • Build and inspire a high-performing team through a period of ambitious change \n • Create a lasting legacy in an organisation with genuine national impact \n This is an exceptional opportunity for a visionary and commercially minded leader seeking a role where purpose and performance go hand in hand. \n If you have the leadership presence, commercial acumen and ambition to shape TrustMark's next chapter, we'd love to hear from you. \n Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

School Data Officer Harrow | September Start Are you an organised and detail-oriented professional with experience in school data and administration? We are recruiting a School Data Officer for a welcoming and supportive school in Harrow, starting September. This is an excellent opportunity to play a key role in supporting the school's data management and administrative functions. The Role: Manage and maintain the school's Management Information System (MIS) Ensure pupil data is accurate, up to date, and compliant Produce reports and analyse data for senior leaders Support attendance, admissions, and census returns Work closely with school staff to ensure the smooth running of data processesWe Are Looking For: Previous experience working with school data or administration Knowledge of school MIS systems (e.g. SIMS, Arbor or Bromcom) is desirable Excellent IT, organisational, and communication skills High attention to detail and the ability to manage confidential information A proactive and reliable approach to workWhat We Offer: Location: Harrow Start Date: September 2026 Full-time, long-term opportunity Competitive daily rate (dependent on experience) Supportive school environment with opportunities for professional development If you're ready for your next opportunity in education, we'd love to hear from you

Job Title: Parking Appeals and Monitoring Officer Location: Hounslow - Hybrid working - 1 day a week in office Hourly rate £19.78 PAYE / £26.27 UMB Per Hour Contract Length: 6 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours, Flexible hours 8am-7pm (core hours, 10am-12pm and 2pm-4pm. First few weeks, 9am-5pm) ASAP Start About the Role We are looking for a motivated and detail-oriented Appeals and Monitoring Officer to join our busy Parking and Customer Engagement team. In this role, you will take ownership of investigating and responding to formal representations and appeals relating to Penalty Charge Notices (PCNs). You'll play a key part in ensuring cases are processed accurately, fairly, and within statutory timescales, helping us deliver a high-quality service to residents and businesses. This is an exciting opportunity for someone who is analytical, outcome-focused, and thrives in a fast-paced environment. Key Responsibilities Investigate and respond to all formal representations, appeals, and correspondence relating to PCNs Assess cases in line with legislation, council policies, and procedures Prepare and submit evidence packs for adjudication hearings, attending hearings where required Liaise with legal services, courts, and enforcement agencies as part of the statutory process Ensure performance targets for quality and productivity are consistently met or exceeded Monitor and report performance data as required Manage incoming queries via email and provide support to customer services teams Identify and escalate issues relating to parking infrastructure and enforcement processes Support contract monitoring activities and contribute to continuous service improvement What We're Looking For Experience working in a similar parking or notice processing role (in a local authority environment preferred) Strong knowledge of parking enforcement legislation and statutory processes Excellent attention to detail and ability to make well-reasoned decisions Strong organisational skills with the ability to manage and prioritise workload effectively Confident communicator with experience handling written correspondence Proficiency in Microsoft Office (Word, Excel, Outlook) A proactive, flexible, and customer-focused approachDesirable: City & Guilds Level 3 Award in Notice Processing About You You'll be: Highly motivated and able to work both independently and as part of a team Organised, efficient, and committed to delivering high-quality outcomes Adaptable and solutions-focused with a strong sense of accountability Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

About the Role A large multi‑academy trust is seeking a highly organised and detail‑focused HR Officer to join its central HR team on a maternity cover contract. This role is ideal for an HR professional who thrives in a fast‑paced environment, enjoys working across the full employee lifecycle, and is confident managing safeguarding‑linked compliance. You will play a key part in recruitment, onboarding, HR systems, payroll data accuracy, and ensuring the organisation meets statutory and safeguarding requirements. You will be required to work 36 hours per week, full year (52.14 weeks). This is not a term time only role. Benefits Competitive salary (LBR 07, SP 23–25) Full‑year contract with stable working hours 8am to 4pm or 9am to 5pm Opportunity to gain broad HR generalist experience across multiple sites Exposure to HR systems, payroll processes, and safer recruitment compliance Supportive central services team including HR, MIS, Finance and Payroll Professional development within a large, multi‑site organisation Key Responsibilities Support the full employee lifecycle including recruitment, onboarding, offboarding and HR administration. Apply safer recruitment principles and Keeping Children Safe in Education guidance. Complete safeguarding checks: references, Enhanced DBS, qualifications, right‑to‑work. Maintain a fully compliant Single Central Register (SCR). Ensure personnel files and HR data are accurate, secure and compliant with legislation. Prepare payroll information and work closely with central services to ensure accuracy. Track probation periods, absence data and HR documentation. Maintain HR systems, electronic files and reporting dashboards with 100% accuracy. Support line managers with investigations, disciplinary processes and HR queries. Assist with statutory returns including the School Workforce Census and Gender Pay Gap reporting. Contribute to continuous improvement of HR processes and systems. Requirements CIPD qualification or equivalent HR experience (Essential) Level 2 English, Maths and Science (Essential) Experience working in an HR team during change or growth (Essential) Strong understanding of HR best practice and employment law (Essential) Experience implementing or maintaining HR systems and procedures (Essential) * Enhanced DBS with barred list checks (Essential) How to Apply If you are a committed HR professional looking for a varied and impactful role, we would love to hear from you. Please submit your CV and cover letter as soon as possible, as the vacancy may close early depending on application volume

Tenancy Visiting Officer Location: Various Housing Estates in London Temp 2 to 3 months £17.98 PAYE or £23.41 Umbrella per hour Job Type: Full-time 35 hours (including evenings and weekends)We are seeking Tenancy Visiting Officers for an exciting project within a Local Authority based environment. This role involves conducting tenancy visits and property inspections across various estates while carrying out tenancy surveys. Day-to-day of the role: Implement tenancy checks, visits, and investigations to minimise unauthorised occupation and tenancy fraud, providing tenants with information and advice on services and changes affecting them. Accurately record all case work and communications, ensuring data integrity and timely input. Deliver customer-focused service, aiming to resolve issues at the first point of contact and maintaining high standards of tenant interaction. Follow established procedures for tenancy visits, ensuring compliance with policies and equalities standards. Provide timely management information and recommendations to the Project Manager on tenancy conditions, welfare concerns, and compliance issues. Undertake visits, including early mornings, evenings, and weekends, assessing risks and adhering to health and safety guidelines for home.Required Skills & Qualifications: Experience in a role involving direct tenant interaction would be desirable but not essential, ideally within a local authority or housing context. Strong customer facing experience & customer service skills and the ability to work independently with minimal supervision. Knowledge of housing laws and tenancy agreements (training will be provided) Ability to work fully onsite face to face with tenants Multilingual abilities are advantageous but not essential.How to apply: To apply for the Tenancy Visiting Officer position, please submit your CV detailing your relevant experience

Job Title: Compliance Transport OfficerLocation: HeathrowPay Range: £35,000 - £38,500 + £5,000 car allowanceContract Type: 6-Month Fixed Term ContractA leading national logistics organisation is seeking a Compliance Transport Officer to support transport safety, auditing, and operational compliance across a large multi-site network. This role plays a key part in raising standards, improving road safety, and ensuring consistent adherence to regulatory and internal transport requirements.This is an excellent opportunity to join a business undergoing significant investment and operational transformation, offering the chance to influence compliance performance and support best practice across the entire transport function.Key Responsibilities – Compliance Transport OfficerConduct routine transport audits across multiple sites, including 28-day, quarterly, bi-annual and annual reviews.Prepare for audits using approved systems before completing on-site assessments.Ensure Earned Recognition (Driver & Vehicle) standards are met prior to physical visits.Collate audit findings and deliver clear, structured feedback to site and area leadership teams.Present audit outcomes and improvement recommendations to operational stakeholders.Maintain accurate audit records in line with DVSA and ISO requirements.Identify training and development needs within site transport teams.Support succession planning by highlighting emerging talent for future transport roles.Ensure audits are delivered consistently, fairly, and within agreed timeframes.Contribute to wider transport development projects and continuous improvement initiatives.Stay up to date with legislative changes and industry best practice through ongoing CPD.Qualifications & Requirements – Compliance Transport OfficerExcellent written and verbal communication skills.Strong proficiency in Microsoft Office applications.CPC in Transport Management (desirable).Experience working in a fast-paced operational or logistics environment.Solid understanding of Operator Licence obligations (desirable).Experience using TACHO Master (desirable).Proven ability to analyse data, collate information and influence stakeholders.Experience creating efficient systems and ways of working.Confident delivering content across a range of transport compliance topics.Exceptional attention to detail with strong cross-referencing skills.Experience supporting or driving change management initiatives.What We Can Offer – Compliance Transport OfficerCompetitive salaryPension schemeRetail and lifestyle discount programmeOmega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process.TPBN1_UKTJ

Part Time Permanent Position 2-3 days a week City of London Hybrid working/Remote working £42-47k FTE Our client is seeking an experienced Payroll & Pensions Officer to join their busy team Duties include; Provide input to the external payroll bureau and review outputs to ensure accuracy and completeness Validate payroll calculations, including pay, deductions, and statutory requirements Monitor and reconcile bureau outputs, identifying and resolving discrepancies Ensure timely and accurate payroll processing in line with organisational deadlines Ensure compliance with all relevant payroll and pension legislation Oversee payments to third parties (e.g. HMRC, pension providers, and other statutory bodies) Manage and respond to requests for information in line with legal and regulatory requirements Maintain accurate records and audit trails Support pension processes including contributions, enrolment, and reporting Liaise with pension providers to ensure accurate and compliant administration Monitor pension data integrity and resolve issues Act as the key point of contact within the organisation for payroll and pensions queries Build strong relationships with internal teams and external providers Provide clear and timely communication on payroll matters Support the implementation of a new payroll bureau and system Contribute to system testing, data validation, and process design Assist with transition planning and knowledge transfer You will able to; Demonstrable experience in public sector payroll Strong knowledge of pensions administration and legislation Experience working with external payroll bureaus Proven ability to validate payroll outputs and resolve discrepancies Good understanding of statutory and third-party payment processes Strong attention to detail and accuracy Experience of payroll system or bureau transitions Knowledge of relevant public sector schemes (e.g. LGPS, NHS, Teachers, etc.) Familiarity with payroll compliance and audit requirements If you have all of the above, and you are seeking a part-time role only, then please apply now No sponsorship available for this post Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Head of Culture and Organisational DevelopmentI am delighted to be supporting a prestigious and iconic organisation in the world of Performing Arts to appoint a Head of Culture and Organisational Development. At an exciting tine to join the People team and organisation you will lead a joined-up, organisation-wide approach to inclusion, leadership, learning, talent and employee experience.This is a pivotal senior role with enterprise-wide impact-ideal for someone who thrives on translating strategy into practical, high-impact frameworks that drive meaningful cultural change.The opportunityReporting to the Chief People Officer and working closely with the Executive Team, you will set the direction for how inclusion, culture and capability come together to enable organisational success. Leading a team of 4 you will develop and build out capabilities within the organisation.You will ensure inclusion is not a standalone agenda, but fully embedded into leadership, performance, talent, engagement and everyday behaviours-creating a high-performing, inclusive and values-led environment.What you'll be doingIn this strategic role, you will shape and deliver a joined-up approach to inclusion, culture and capability-ensuring it is embedded in how the organisation leads, develops talent and operates day to day.Working closely with senior leadership, you will:Set direction for inclusion and culture, embedding it across leadership, talent, performance and changeLead leadership, learning and capability development, ensuring people are equipped to deliver now and in the futureDesign practical talent, succession and performance frameworks that are inclusive and easy to applyDrive engagement and employee voice, turning insight into meaningful action and clear communicationsIntegrate wellbeing into the wider employee experienceEnable delivery through the People team, providing clear frameworks and toolsUse data and governance to track impact, continuously improving and focusing on what matters mostWhat we're looking forYou're a credible, experienced leader in culture, inclusion and organisational development who knows how to turn strategy into practical action. You bring a strong commercial lens and focus on impact-able to prioritise what really matters and deliver outcomes at pace. You're comfortable operating at senior levels, influencing and constructively challenging to drive meaningful behavioural change. It is not essential in this role to come from a similar sector, creativity, commerciality and continuous improvement mindset is key!You understand that inclusion is not a standalone initiative, but something that must be fully embedded into leadership, performance, talent and everyday organisational life-and you have the experience to make that happen.Specifically, you will bring:Significant experience leading organisation-wide culture, leadership or capability programmes with demonstrable impactA proven ability to embed inclusive, high-performing cultures in practice, not just in theoryStrong capability in translating strategy into clear, practical frameworks that are adopted by managers and teamsConfidence and credibility to influence, coach and challenge senior stakeholdersExperience delivering through others, enabling teams and leaders to take ownershipYou'll be someone who combines strategic thinking with pragmatism-equally comfortable shaping long-term direction and rolling up your sleeves to make change happen.Salary: £80,000 - £90,000Contract type: PermanentLocation: LondonHybrid working model: 3 days in officeThe SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.TPBN1_UKTJ

Manage social media content, campaigns, and community engagement across multiple brands. Use creative content and performance insights to support awareness, fundraising, and audience growth. Client Details A purpose-led organisation dedicated to improving lives through charitable programmes and community support. Works with supporters, partners, and stakeholders to deliver meaningful social impact and positive outcomes. Description Manage day-to-day social media activity across multiple platforms and brands Create engaging social media content, including graphics and short videos Plan and maintain content calendars to support campaigns and key awareness dates Monitor and respond to audience engagement through community management Support the delivery of social media campaigns aligned with organisational goals Track performance using analytics and produce regular reports and insights Work with internal teams and external partners to develop relevant content Provide social media support for events, including live coverage when requiredProfile Proven experience managing social media content and campaigns Strong copywriting skills with excellent attention to detail Experienced in creating engaging video and static content Confident using social media scheduling and analytics tools Able to manage content calendars and multiple priorities effectively Skilled at building relationships with internal and external stakeholders Data-driven with experience analysing performance and reporting results Creative, proactive, and enthusiastic about social media trends and best practiceJob Offer A competitive salary ranging from £33,000 to £36,000 per year. A permanent position within a respected not-for-profit organisation in London. Opportunities to work on meaningful projects that make a real difference. A supportive and collaborative working culture. The chance to develop and grow within the marketing and communications team.If you are passionate about social media and want to make an impact in the not-for-profit sector, we encourage you to apply for the role of Social Media Officer today

Role : Facilities Management (FM) Helpdesk OfficerPayrate : £18.22 PAYE | £23.71 Umbrella 35 hours per weekLocation : Working onsite, London Borough of Harrow | Forward Drive, Harrow, Middlesex, HA3 8NTThe London Borough of Harrow is looking for a proactive and customer focused FM Helpdesk Officer to join their busy Facilities Management team. This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys being at the centre of operations.About the Role:As an FM Helpdesk Officer, you will act as the first point of contact for all facilities related enquiries across the council's estate. You'll manage incoming requests, coordinate with contractors and internal teams, and ensure issues are logged, prioritised, and resolved efficiently.Key Responsibilities: Manage helpdesk enquiries via phone, email, and internal systemsLog and prioritise maintenance requests to ensure timely resolutionLiaise with contractors and FM teams to coordinate works and follow upsMonitor service performance and escalate issues where requiredMaintain accurate records and update the CAFM systemProvide excellent customer service to staff, visitors, and stakeholdersAbout You:We're looking for someone who can demonstrate:Strong communication and customer service skillsExperience in helpdesk or facilities coordinationAbility to multitask and manage competing prioritiesGood IT skills and confidence using FM or ticketing systemsA proactive, solution focused approachAbout Us:For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees.Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406.Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit www.cifas.org.uk/fpn.TPBN1_UKTJ

We’re recruiting on behalf of a well-established Housing provider for a Third Party Management Officer to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents’ interests, ensuring contractual compliance, and driving high service standards across managed estates. \n This is a temp - perm role however please apply if you have the experience and are looking for permanent only. They offer flexible working hours, a 9 day fortnight and hybrid working (2 days from the office per week). Please note the location of the office will change and be more centrally based. \n What You’ll Be Doing: \n\n • Overseeing third-party agreements, head leases and managing agents\n, • Scrutinising service charge demands, accounts and formal notices\n, • Monitoring contractor performance against KPIs and SLAs\n, • Investigating and escalating disputes or non-compliance\n, • Supporting financial and building safety compliance monitoring\n, • Acting as a key liaison between residents, managing agents and internal teams\n, • Supporting delivery of leasehold and property management services\n\n What They Look For: \n\n • Experience of building relationships with third-party managing agents\n, • Knowledge of leases, service level agreements and service charges\n, • Ability to analyse financial information and performance data\n, • Strong stakeholder engagement and influencing skills\n, • Confident challenging underperformance and driving improvements\n, • Ability to handle stage 1 complaints\n\n If you’re proactive, commercially aware and passionate about delivering high-quality services to residents, we’d love to hear from you.

We are looking for an organised, customer-focused Housing Register Officer to join our Housing Services team. This is an excellent opportunity for someone who is passionate about delivering high-quality public services and helping people access social housing. As a Housing Register Officer, you will play a key role in maintaining an accurate and fair housing register, assessing applications in accordance with housing legislation and the Council's Allocations Policy, and providing excellent advice and support to customers throughout the application process. About the RoleYou will be responsible for assessing new housing applications, reviewing existing applications, determining eligibility and priority, and ensuring applicants receive clear, timely decisions. Working closely with colleagues across Housing Services and external partner organisations, you will help ensure that social housing is allocated fairly, transparently, and in line with statutory requirements. Key Responsibilities Assess applications to join the housing register in line with housing legislation and the Council's Allocations Policy. Verify applicant information, including identity, residency, income, medical information, and housing circumstances. Determine eligibility, qualification, and priority banding based on evidence and policy. Review changes in applicants' circumstances and reassess applications where required. Communicate decisions clearly, providing advice on housing options and review rights where applicable. Maintain accurate and up-to-date records using the housing management system. Respond to enquiries from applicants, elected members, partner agencies, and other stakeholders. Work collaboratively with Housing Options, Lettings, Registered Providers, Adult and Children's Services, and other internal teams. Support the administration of choice-based lettings and nomination processes where required. Ensure compliance with data protection legislation, safeguarding responsibilities, and customer service standards.About You Experience working within housing, customer services, local government, or a similar public service environment. Knowledge of social housing allocations, housing register processes, or a willingness to develop expertise in this area. Excellent customer service and communication skills, with the ability to explain complex policies clearly and sensitively. Strong organisational skills and the ability to manage a busy workload while meeting deadlines. Good analytical and decision-making skills with excellent attention to detail. Experience interpreting policies and applying them consistently and fairly. Confidence using IT systems and Microsoft Office applications. A commitment to delivering fair, inclusive, and customer-focused services.If you have the relevant skills then please apply today

SEN Finance Officer - Interim Spencer Clarke Group are working closely with a Local Authority to appoint an Interim SEN Finance Officer to support the financial management of SEN/EHCP placements, High Needs funding and school/provider payments within Children's Services. This is a specialist interim finance assignment focused on budget monitoring, payment processing, reconciliations and financial support across the Statutory Assessment Service. What's on Offer Rate: £180 - £250 per day, negotiable depending on experience Contract length: 3-6 months initially Full-time Hybrid working - mostly remote, with office attendance around once per week Start: ASAP / subject to notice Interview: Online The Role The successful candidate will support the monitoring and management of SEN spend across support packages, placements, schools and education providers. Key responsibilities: · Monitoring SEN/EHCP support and placement spend across High Needs funding. · Maintaining accurate budget monitoring spreadsheets and financial records. · Processing, checking and authorising invoices, purchase orders and payments. · Producing High Needs funding statements and supporting top-up payment processes. · Reconciling SEN budgets against financial systems and supporting year-end activity. · Liaising with schools, special schools, independent providers, other local authorities, health and social care. · Challenging incorrect charges and ensuring payments align with agreed panel decisions. · Preparing reports, data and financial information for managers and senior stakeholders. About You You will ideally have: · Experience within SEN/SEND finance, schools finance or High Needs funding. · Local Authority experience, ideally within Children's Services or Education Finance. · Strong experience with budget monitoring, reconciliations, invoices and payments. · Good Excel and financial systems skills. · Confidence liaising with schools, providers, other councils and internal stakeholders. · An understanding of SEN/EHCP processes and the SEN Code of Practice would be beneficial. How to Apply If you are interested, please submit your CV along with your required day rate. If successful, a consultant will be in touch to discuss further details. Due to the high volume of applications, only shortlisted candidates will be contacted. INDSCGBR We also offer a market-leading referral scheme of up to £300. If you know someone suitable, please ask them to email their CV , including your details. T&Cs apply

Admin Support Officer Pay: £17.85 PAYE per hour Job Type: Temporary (Initially until the end of September, with potential extension subject to review) Location: London, SE1 7JB Working Pattern: Hybrid Working The Role We are seeking an organised and proactive Admin Support Officer to provide temporary support to the Voids Team within Repairs Operations. This role will play a key part in ensuring smooth administrative processes and supporting the efficient turnaround of void properties. The successful candidate will be responsible for liaising with external energy suppliers, processing administrative tasks, and supporting the team with a variety of operational duties. Day-to-Day Responsibilities Contact energy suppliers to arrange the closure of utility accounts for void properties. Liaise with suppliers to identify and assist with the settlement of any outstanding balances or debts. Raise and manage work orders through the in-house repairs management system. Maintain accurate records and update internal databases and systems. Provide general administrative support to the Voids and Repairs Operations teams. Assist with document management, correspondence, and data entry tasks. Respond to enquiries and support colleagues with ad hoc administrative duties as required. Ensure all tasks are completed accurately and within agreed timescales.Required Skills & Experience Previous experience in an administrative or business support role. Experience within housing, repairs, maintenance, or property-related environments would be beneficial but is not essential. Strong organisational skills with excellent attention to detail. Confident communicator with the ability to liaise professionally with external organisations and stakeholders. Experience using internal systems or databases to raise and track work orders would be advantageous. Good IT skills, including Microsoft Office applications. Ability to manage multiple tasks and prioritise workload effectively. Self-motivated with a flexible approach to supporting a busy operational team.To apply for the Admin Support Officer position, please submit your CV for consideration

Aatom Recruitment is looking for Finance Officer on behalf of a Local Authority. Job Title: Finance Officer Contract Duration: 3 Months Hours Per Week: 35 Work Pattern: Hybrid - Twice in a week to Office. Job Details: We are seeking an experienced Accounts Payable Officer to support the processing and reconciliation of funding payments to schools. The role requires strong attention to detail, accurate record keeping, and the ability to communicate effectively with schools and internal stakeholders. Key Responsibilities • Processing funding and supplier payments accurately and within agreed timescales • Reconciling accounts and investigating discrepancies • Maintaining accurate financial records and payment schedules • Communicating with schools regarding payments, queries, and financial information • Updating and maintaining SAP records and financial data • Supporting reporting and administrative finance tasks as required • Ensuring compliance with financial procedures and audit requirements Essential Requirements • Minimum 2 years’ experience in a similar finance or accounts payable role within a local authority or school setting • Minimum 1 year’s experience using SAP • Intermediate level Microsoft Excel skills as a minimum, including use of formulas, spreadsheets, and data management • Strong organisational skills and attention to detail • Good communication skills with the ability to build positive working relationships • Ability to manage workloads and prioritise tasks effectively Desirable • Experience working with school funding or education finance processes • Experience reconciling large volumes of financial data • Knowledge of financial controls and audit requirements

Traveller Liaison Officer 📍 Brent, London ⏰ Full-Time | Hybrid Working 📅 3-Month Contract 💰 £22.41 per hour PAYE / £29.51 per hour Umbrella We are recruiting for an experienced Traveller Liaison Officer to support the delivery of a high-quality housing management service across a Traveller site. This is an excellent opportunity for a housing professional with strong tenancy management, resident engagement, and case management experience to make a real difference within a resident-focused environment. Key Responsibilities Manage a Traveller site, acting as the primary point of contact for residents. Deliver a visible and proactive housing management service. Manage licences from let through to re-let. Support residents with tenancy sustainment, financial inclusion, and welfare benefits advice. Carry out site inspections and monitor health and safety compliance. Lead on anti-social behaviour case management and enforcement action where required. Work closely with contractors and internal teams to ensure repairs and maintenance issues are resolved efficiently. Build strong relationships with residents, community stakeholders, and partner agencies. Maintain accurate case records and resident data. Support vulnerable residents by connecting them with relevant support services.About You Experience in housing management, tenancy management, neighbourhood management or a similar housing-related role. Strong understanding of housing legislation and welfare benefits. Experience managing complex cases and challenging situations. Excellent communication and stakeholder management skills. Ability to work independently and manage a busy workload. Knowledge of issues affecting Gypsy, Traveller and Roma communities would be advantageous. Full UK Driving Licence. Enhanced DBS required.To apply or find out more, please contact @Derrick Codling

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.CSO (Contractor Supervising Officer)Based - Washington, Tyne and Wear NE37 (on client site Rolls-Royce)Hours - 40 Monday to FridayJLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forwardWhat this job involves:You will have overall responsibility for ensuring all contractors and visitors to site are properly managed, in accordance with local procedures and that contractors work in accordance with their RAMS and all other policies and procedures that are applicable to their works.To ensure all subcontractor works delivered across site are managed safely and in accordance with the client subcontractor control process.Liaison between subcontractor, JLL and client ensuring excellent communications between all before, during and after works.Appointed person for set disciplines depending on experience and competency (training to be provided where required).What your day-to-day will look like:Manage all required Isolations with suitable trained Authorised persons.Manage the sign in/out process.Conduct pre-start meetings with all contractors and sub-contractors.Issue compliance paperwork to allow contractors to operate on client site safely and to submitted RAMS.Ensure all managed contractors are set to work correctly and safely, ensuring all areas of specific risk are reviewed and the correct barriers guarding, or signage are in place pre job start.Attend Daily interface meetings discussing planned works.Maintain the contractor attendance board and sign in/sign out log.Engage with, and inform all stakeholders, of works being controlled by you and your team and co-ordinate planned works with other stakeholders.Ensure all instructions are fully understood by our contractors prior to works commencing.Carry out Periodic inspections of all contractors works, review and assure their performance.Inform the infrastructure maintenance manager of any safety or quality issues discovered.Report incidents and near misses in line with company procedure assisting with any investigations as necessary.Engage with the central SME team to coordinate compliance related tasks on site.Manage the delivery of small works schemes on site.Perform the duties of working at height Responsible person.Manage and mentor the CSO team arranging training as required.Drive operational excellence and meet KPI and SLA performance.Proactively manage health and safety performance by carrying out regular site inspections and safety walks and engaging with your team and contractors.Ensure legislative compliance in relation to health and safety for all activities.Build and maintain excellent working relationships with the Client and the IFM team and wider stakeholders.Assist the IM and FM with day-to-day supervision of the site IM team.Understand and comply with health and safety legislation, policies and procedures.Lead by example, always demonstrate and promote good health and safety management.Attend and participate in training and appraisal activities as required.Undertake additional duties in line with capabilities as required.You will be expected to travel across other sites in North England.Person SpecificationMust have excellent customer communication skills both written and verbalYou will have a proven track record for managing contractors and subcontractors preferably in Hard FM Commercial / industrial properties.You will hold relevant professional, technical, or management qualifications and experience with the ability to lead large teams effectively.Must be a confident team player with good communication skills and the ability to instruct and control contractors, intervene, and challenge actions and behaviours if the need arises. You must also be a good manager of both time and people.You must hold good communication skills and be an ambassador for your company and colleagues.You will be focused, driven, and have a desire to succeed, overcome problems and improve processes.You should possess.Excellent knowledge M&E building services and industry best practice.Excellent knowledge and track record in QHSE/ Risk management.Excellent organisational skills.Good Knowledge and clear understanding of relevant legislations.Good knowledge of Permits and SSoW's.A clean UK drivers licence, with access to a vehicle.Preferably you should possess one or more of the followingIOSHNEBOSH National General Certificate.SMSTS.Preferred but not essential.Asbestos awarenessWorking at Height and Fall protection systems training.Hot Work TrainingAt JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a Contractor Supervising Officer, we invite you to join our team and make a lasting impact#LI-DW2Location:On-site -Barnoldswick, GBR, Washington, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value. What You’ll Do • Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels., • Identify expansion opportunities; analyze platform usage and customer environments; conduct success planning and strategy sessions; align business outcomes with product adoption., • Conduct assessments; recommend solutions and architectures across DSPM, Privacy, Data Security, and AI Governance offerings., • Perform technical health checks; assess data security, privacy, and AI governance posture; deliver quarterly value and adoption reviews., • Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights., • Build business cases; define value realization; articulate expansion opportunities; schedule checkpoint reviews with stakeholders., • Engage CISO, CIO, Chief Privacy Officer, and Data Leadership stakeholders with clear risk, status, and opportunity updates; support executive discussions and roadmap alignment., • Collaborate on adoption and expansion initiatives to drive customer success., • Operate with a long-term account assignment model tied to ARR and growth potential, typically covering Strategic and Enterprise accounts with significant annual contract value., • Own the technical success plan and adoption roadmap; influence expansion and renewal outcomes in partnership with Sales and Customer Success leadership. What You’ll Bring • 12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software (e.g., Technical Consulting, Solutions Architect, Sales Engineer, Technical Account Manager, Customer Success Engineer)., • Hands-on expertise across cloud platforms, data platforms, SaaS applications, security technologies, and enterprise architectures., • Strong experience conducting technical assessments, driving adoption programs, and delivering measurable customer outcomes; familiarity with DSPM, Privacy, or AI Governance platforms is a plus., • Preferred certifications: AWS Solutions Architect, Microsoft Azure Administrator or Solutions Architect Expert, CISSP, CIPP, CIPM, or similar industry certifications., • Proven ability to translate business outcomes into technical adoption roadmaps and measurable value., • Executive stakeholder engagement skills (CISO, CIO, Chief Privacy Officer, Chief Data Officer) with the ability to synthesize technical, business, and risk signals into clear recommendations., • Excellent communication, cross-functional collaboration, and stakeholder management skills. What You’ll Get: Veeam offers benefits that support your whole self: • 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares, • Private medical, dental, and vision insurance with dependent enrolment, • Life insurance with enhanced coverage and global 24/7 protection, • Income protection after 26 weeks, covering a portion of salary, • Defined contribution pension plan with employer match, • Worldwide travel insurance for business and leisure, with option to enroll dependents, • Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs, • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If an applicant is permanently located outside of United Kingdom, Veeam reserves the right to decline the application for this position. #LI-DF1 #LI-REMOTE Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our _, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment. _

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in. This position is open to applicants across all of the UK on a remote basis, with the physical office located in Belfast, Northern Ireland. The Role By applying your Mobile experience, and software development skills, you will build high quality and intuitive experiences for customer-facing and business-facing apps. You will collaborate with other developers to build scalable solutions that make it easy to build high quality products, and you will work alongside designers and other stakeholders to build exciting new features and refine existing experiences. You will integrate with our custom built in-shop embedded projects. Knowledge of more than one mobile stack as well as an interest in embedded systems is a bonus. For this role, we are focusing on hiring at the Staff level, which requires broad professional mobile development experience and a strong track record of leading complex initiatives and delivering broad impact. We recognise that job titles and responsibilities vary across companies; throughout our interview process we assess each candidate’s experience, technical depth and overall impact to ensure alignment with the appropriate level at Slice. The Team You will be part of our Devices development team that is responsible for all of our customer-facing and business-facing mobile and embedded products. Think pizza ordering apps, Point-of-sale and Kiosk’s to name a few. We believe that consolidating our skills on platform-specific teams leads to a better development environment where you can collaborate, learn from and grow alongside other device experts. Our team brings together talented developers from across the US, UK, and Eastern Europe, each contributing unique perspectives and expertise to drive success. The Winning Recipe We’re looking for creative, entrepreneurial developers who are excited to build world-class products for small businesses and their customers. The core competencies this role calls for: • Proven experience developing iOS apps with Swift, SwiftUI, Combine and Core Data., • Hands-on experience designing, developing and maintaining Android applications with Kotlin & Jetpack Compose is required., • Technical leadership and strategic impact: able to guide complex projects end-to-end, influence architecture decisions and lead peers., • Experience with Python, particularly in developing web services, is a plus., • Embedded systems experience is highly desirable., • Able to clearly express opinions on product design, while respecting the thoughts and opinions of their peers., • Adaptable, proactive and results-oriented, capable of delivering solutions efficiently and meeting tight deadlines., • Proven ability to communicate and collaborate effectively with engineers across all platforms and non-engineering stakeholders alike., • Comfortable working remotely and collaborating asynchronously with teammates in different timezones and from different backgrounds. The Extras Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights: • Access to healthcare plans, • Flexible working hours, • Generous time off policies, • Employee wellbeing allowance, • Market leading maternity and paternity schemes The Hiring Process Here’s what you can expect from our hiring process if your candidacy progresses smoothly. We move quickly and strive for a fast turnaround from the final interview to the offer. • Application, • 30-minute introductory meeting, • 90 minute Live Coding Interview & 60 minute Technical Interview, • 30-minute Hiring Manager meeting, • Offer! Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member. Privacy Notice Statement of Acknowledgment When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time. For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slice.com

Shape the future of how the world's biggest Salesforce teams build, protect, and innovate. Location: Remote (US) / Pleasanton, CA Reports to: Chief Executive Officer Every day, the world's most mission-critical companies — banks, hospitals, governments, and Fortune 500 enterprises — run on Salesforce. And every day, the teams behind those orgs face a choice: move fast or stay safe. At Flosum, we refuse that tradeoff. As the only 100% Salesforce-native DevSecOps, data, and security platform, we empower teams to ship fearlessly, recover instantly, and govern with confidence — all without leaving the platform they love. We're looking for a visionary product leader who sees what's possible when innovation and trust live in the same place. Someone who wants to leave a fingerprint on an entire ecosystem. This is more than a product role — it's a chance to architect the operating system for the modern Salesforce enterprise. You will own the vision, strategy, and roadmap for a platform that touches release managers at sunrise, developers at midnight, and CISOs every minute in between. You'll lead a passionate team of product managers, partner shoulder-to-shoulder with brilliant engineers, and sit at the table with customers solving problems that matter — from accelerating releases by 10x to recovering an org in minutes after a catastrophic event. If you've ever wanted to build the category-defining product in Salesforce DevOps, this is your moment. • Set the North Star. Craft a bold, multi-year product vision that anticipates where Salesforce — and the AI-powered enterprise — is heading next, from Agentforce to Data Cloud and beyond., • Build the team that builds the future. Recruit, mentor, and inspire a world-class product organization across DevOps, data management, and security — a team people fight to join and never want to leave., • Obsess over customers. Sit with admins, developers, release managers, and security leaders. Understand their 2 a.m. anxieties and their 10 a.m. ambitions. Turn those insights into products they'll champion., • Ship things that matter. Drive the full lifecycle — from messy whiteboard to flawless launch — for capabilities like Git-based version control, AI-assisted code review, intelligent backup & recovery, and zero-trust security., • Stay ahead of the platform. Turn every Salesforce release into an opportunity, not a fire drill, ensuring Flosum is always first and always native., • Win the category. Outthink and outmaneuver every competitor by knowing the market deeper than anyone else and telling a story only Flosum can tell., • Be a force multiplier. Partner with marketing, sales, success, and AppExchange & SI partners to turn great products into great businesses., • A product leader with 10+ years of experience and the scars and wins to prove it — including 3+ years building and leading PM teams., • A Salesforce native at heart — you dream in metadata, you've debugged a deployment at midnight, and you know why governor limits exist (and how to live with them)., • A builder who has shipped DevOps, ALM, data protection, or security products that customers genuinely love., • A strategist who can paint the 5-year picture and an operator who can ship next Tuesday., • A storyteller comfortable in front of a single customer, a packed room, an analyst, or a board., • A magnet for talent and a champion of the people you lead., • Deep fluency in Git, CI/CD (Jenkins, GitHub Actions, Azure DevOps), and modern developer workflows., • Experience with backup, archival, sandbox seeding, and data masking at enterprise scale., • Battle-tested in regulated environments — SOC 2, HIPAA, FedRAMP, GDPR., • A point of view on how AI will reshape the Salesforce admin and developer experience — and the chops to ship it., • Salesforce certifications, an engineering background, or an MBA that sharpens your edge., • One year from now, you will have published a roadmap the entire ecosystem talks about, built a team that's the envy of the industry, and shipped releases that move ARR, expand customer relationships, and cement Flosum as the undisputed leader on the AppExchange. Five years from now, you'll look back at a category you helped define — and an enterprise software movement you helped lead. If you're ready to do the most meaningful work of your career, we're ready to build it with you.

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

📌 Position Title: AI Product Specialist 🌍 Location: Remote - Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 9am-5pm in your timezone, we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Permanent 🤝 Reporting To: Chief Product Officer 📅 Start Date: April 2026 Role We're looking for someone who lives at the edge of AI possibilities—someone who wakes up thinking about what they can build with the latest models, tools, and techniques. You're the kind of person who has strong opinions about Claude vs ChatGPT vs Gemini because you've actually shipped things with all of them. You experiment relentlessly, you vibe code like others scroll social media, and you want to build the future. As our AI Product Specialist, you'll be our internal R&D lab and strategic advisor rolled into one. You'll prototype agentic experiences, pressure-test new AI capabilities, and help me make smart bets on what we should build. You'll balance hands-on building with strategic thinking—shipping experiments fast while developing frameworks for how we should think about AI across our product. At Nexford we're building a new kind of university: one that's affordable, flexible, relevant, and 100% online. One that prepares learners for the careers of tomorrow, without the burden of student debt. Key Responsibilities • Ship rapid AI experiments: Build working prototypes of agentic workflows, conversational interfaces, and AI-assisted features. Move from idea to clickable demo in days, not weeks. You're comfortable with imperfect MVPs that teach us something and can help get buy in for deeper investment., • Develop strategic recommendations: Translate hands-on learning into actionable guidance for the CPO. Where should we invest our AI resources in?, • Stay bleeding-edge current: The AI space is rapidly changing, with new models and techniques regularly emerging. You’ll stay on top of the latest and encourage us to integrate new concepts., • Design agentic experiences: Go beyond chatbots and build fully agentic systems with orchestration., • Bridge technical and product thinking: Translate between what's technically possible and what creates real user value., • Cross-functional Collaboration: Collaborate with cross-functional teams across Nexford, including Learner Success, Academic Operations, Technology, and Marketing, to ensure a cohesive and seamless learner experience. Additionally, foster successful market introduction of new products, features, and experiences., • Data-Driven Decision Making: Utilize user research, data analytics, and learner feedback to assess product performance, identify areas for improvement, and inform future iterations., • Continuous Improvement: Promote a culture of continuous improvement, iterating on products and services based on feedback and data insights. Skills & Qualifications • 2-4 years working to ship features and products, with meaningful AI experience: You've built real features that real users have used. Bonus if you've worked on conversational AI, agents, or developer tools., • Vibe coding as a superpower: You can go from idea to working code fast. You're comfortable with Claude/Cursor/Copilot/Lovable/v0 and whatever comes next. You write code to think, not just to ship. You know when to polish and when to stay scrappy., • Deep curiosity about AI tools and techniques: You have strong opinions (weakly held) about RAG architectures, prompt engineering, function calling, fine-tuning, and when to use what., • Tinkerer mentality: You build side projects. You have a personal AI stack. You like to experiment., • Product taste alongside technical chops: You know the difference between a cool demo and a useful feature., • Clear communication: You can explain complex AI concepts to non-technical stakeholders to get buy-in and build a shared understanding. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply!

Are you a dynamic and self-motivated individual passionate about driving positive impact? We have an exciting opportunity for a Subscription Sales Manager to join our team at Springwise, a pioneering innovation platform recently acquired by Faversham House in October 2024. In this role, you will be at the forefront of expanding our subscription base, leveraging our newly integrated technology platforms and cutting-edge AI-powered collection processes. You will work closely with a talented team of three, including two editorial experts and a product manager, all collaborating directly with our Chief Executive and Chief Technology Officer to develop a groundbreaking subscription product for investors, innovators, and corporate innovation teams. This is your chance to make a significant impact as the first sales manager for this product, contributing to its development and success. Faversham House is treating Springwise as a scale-up venture, fostering an entrepreneurial environment where adaptability, flexibility, and a willingness to experiment are key. If you are eager to pioneer and thrive in a dynamic, fast-paced setting, we want to hear from you! • Full time: 35 hours Monday to Friday, • Office: East Grinstead – walking distance to the station, onsite parking, • Benefits: Holiday, Health and Wellbeing scheme, EAP, Flexible working policy, Company events, Cyce2work schemes. Electric car scheme, Company pension, and Private Medical Insurance (After qualifying period) Our ideal candidate will have subscription or membership sales experience and be looking to take the next step in their career working in a dynamic and fast-paced environment. They will: • Be confident on the telephone and willing to pick up the phone, • Demonstrate the ability to do a solutions sell, • Be confident working with senior clients at D and C suite level, • The ability to experiment and build a propositionFaversham House is a multi-award winning, progressive, and independent media company with 60+ staff based in East Grinstead, West Sussex. As a certified B Corp, we are committed to meeting high standards of social and environmental performance, accountability, and transparency. Our modern head office is located less than an hour from London, reflecting a buzzing, growing and dynamic business against the backdrop of inspiring surroundings. The offices have undergone a major refurbishment to reflect a modern working environment focussed on collaboration and able to cope with hybrid working. What’s more, we have one of the most collaborative working environments within the industry. We have a hybrid working model including both home and office working, dependent on team requirements, job role and responsibilities. Our product offering includes digital and in person paid and free conferences, awards, exhibitions and bespoke digital and in person events in addition to our publishing activities. We are increasingly focused on audience generated revenues, powerful data analytics and providing our industries with the tools they need to succeed. We are trusted by thousands of B2B professionals to deliver high-quality insight for better business decision making through our diverse portfolio of digital information and insight, and digital and in person exhibitions, conferences, and events. We operate in two key markets creating powerful connections and providing persuasive marketing solutions: • Utilities (water, gas and electricity), • Sustainability (businesses and organisations who want to be resource efficient and socially and environmentally responsible) Our purpose and values We are a purpose driven business and we aim to live our purpose and values in all we do. Our purpose is to spark ideas and actions making positive change happen. Our values are: • Ambitious: Be brave and achieve great things, • Creative: Think differently and try something new, • Caring: Love what you do and do what’s right We are an equal opportunities employer who value people as individuals with diverse opinions, cultures, lifestyles and circumstances. We are committed to equality and fairness of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. The goal is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents. FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative _. Role Overview We are hiring a Lead Risk Manager to own and scale our iOS (Apple) lending portfolio in Nigeria. This is not a monitoring role. This is not a reporting role. This is a P&L-impacting, GP/ECL ownership role. You will: • Own Gross Profit (GP), • Own Expected Credit Loss (ECL), • Own risk-adjusted unit economics, • Own portfolio scaling decisions, • Own credit policy direction You will lead policy, experimentation, analytics, and performance — and be accountable for portfolio outcomes end-to-end. This is a high-impact role. Key Responsibilities GP & ECL Ownership • Own portfolio-level GP and ECL performance, • Maintain ECL/Revenue within risk appetite, • Optimise:, • PD, • LGD, • Exposure limits, • Pricing, • Tenure strategy, • Build and manage loan-level and user-level NPV frameworks, • Ensure scaling decisions improve long-term portfolio PV You must think in: • Risk-adjusted margin, • Behavioural lifetime value, • Capital efficiency, • Sustainable growth Credit Policy Leadership • Design and implement credit policy changes, • Define clear hypotheses before rollout, • Quantify impact across:, • FPD, • Roll rates, • NPL, • ECL, • NPV, • GP uplift, • Present before/after impact analysis, • Ensure policy governance and documentation standards Every policy change must be: • Hypothesis-driven, • Controlled, • Measurable, • Financially justified Portfolio Scaling & Experimentation • Design and execute A/B and multivariate tests, • Ensure statistical validity and bias control, • Measure impact beyond FPD — full unit economics view, • Scale winning strategies quickly, • Terminate underperforming experiments fast You must be comfortable making decisions under uncertainty — but never without data. Unit Economics & PV Mastery You must deeply understand: • Loan-level NPV, • User-level NPV, • Behavioural EIR, • Discounting logic, • Lifetime value modelling, • Risk-adjusted CAC impact You should be comfortable explaining why tenure, pricing, or exposure shifts change portfolio PV. End-to-End Credit Product Ownership • Acquisition risk filters, • Limit assignment logic, • Pricing bands, • Tenure optimisation, • Top-up strategy, • Collections alignment, • Fraud overlays, • Model strategy alignment You must understand how underwriting decisions today affect collections 90+ days later. Team Leadership & Analytical Excellence • Lead and build a high-performance risk/analytics team, • Set weekly performance rhythms, • Ensure dashboards are decision-grade, • Review analysis rigorously, • Maintain strong data governance We expect someone who: • Gets into SQL when needed, • Reviews modelling logic, • Challenges assumptions, • Doesn’t hide behind slides This is a builder role. • Portfolio scaled profitably, • ECL/Revenue within risk appetite, • Positive portfolio NPV under stress assumptions, • Strong experimentation culture embedded, • Clear policy governance framework, • iOS portfolio positioned for multi-market scaling, • 6–10+ years in consumer credit risk, • Strong exposure to African lending markets (Nigeria preferred), • Proven ownership of GP and ECL, • Experience scaling digital portfolios, • Advanced knowledge of:, • PD / LGD / EAD frameworks, • Roll-rate modelling, • IFRS9 concepts, • NPV modelling, • Pricing optimisation, • Strong SQL and analytical tooling comfort, • Deep A/B experimentation experience, • 25 days paid vacation, Sick & Public Holidays to B2B contractors., • Remote (timezone must have significant overlap with CET)., • Training & Development budget., • Paid company business trips. Recruitment Process • Screening call with Recruiter: 45 minutes., • Technical Interview with Chief Credit Officer

📌 Position Title: Product Manager 🌍 Location: Remote – Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 6am-2pm Eastern Standard Time (to ensure overlap with US team), we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Full-Time Employee 🤝 Reporting To: Chief Product Officer Role Impact We’re not looking for a traditional Product Manager. We’re looking for a deeply technical, AI-native, customer-obsessed product leader who can build a world-class, consumer-grade experience in a category that hasn’t historically delivered one. As a Product Manager at Nexford, you will own and evolve critical parts of the learner journey end-to-end. This is not about shipping features. It’s about building a product that learners come back to every day, stay engaged with over months and years, and ultimately credit with changing their lives. You will operate at the intersection of AI, product, and human behavior. You will deeply understand our learners, speak with them constantly, and translate real needs into thoughtfully designed experiences. You will help define what an AI-native, learner-first university actually looks like in practice. If you’ve built sticky B2C products, are obsessed with understanding users, and know how to turn AI capabilities into real user value, this role is for you. Key Responsibilities Own the Product, Not Just the Roadmap Take full ownership of product areas across the learner lifecycle. Define what to build, why it matters, and how success is measured. Customer Obsession & Design Thinking Develop a deep, continuous understanding of our learners through regular user conversations, research, and behavioral analysis. Apply strong design thinking principles to ensure every product decision is intentional, user-centered, and outcome-driven. Build AI-Native Experiences Identify and ship AI-powered features that meaningfully improve the learner experience. Move beyond surface-level integrations and build products where AI is core to the value proposition. Drive Engagement & Retention at Scale Design systems that keep learners coming back. Obsess over activation, habit formation, and long-term retention across a multi-month and multi-year journey. Operate Like a B2C Product Leader Build consumer-grade experiences for a global audience. Raise the bar on usability, personalization, and product quality. Turn Data Into Decisions Instrument everything. Run experiments. Combine quantitative data with qualitative insights to drive prioritization and iteration. Lead Cross-Functionally Work closely with Engineering, Design, Data, and business teams to ship high-quality products quickly. Create clarity and momentum across teams. Move Fast, Improve Constantly Ship, learn, iterate. Maintain high standards without slowing down. Continuously raise the bar. Skills & Qualifications Proven B2C Product Builder 5+ years as a Product Manager building and scaling B2C products, ideally with global audiences. Experience with products that require sustained engagement, not one-time transactions. AI-Native Thinking (Non-Negotiable) Strong understanding of AI/ML and hands-on experience building AI-powered products. You know what’s real vs hype and can translate capabilities into shipped features. Customer Obsession (Non-Negotiable) You speak with users constantly. You deeply understand their needs, behaviors, and pain points, and you build products that reflect that understanding. Strong experience with user research, usability testing, and translating insights into product decisions. Retention is Your Game You have a track record of improving activation, engagement, and retention in products with long customer journeys. Highly Technical You’re comfortable going deep with engineers. You understand systems, APIs, data flows, and how modern products are built. You use AI tools daily. Product Judgment You know what matters. You can prioritize effectively and make high-quality decisions with imperfect information. Relentless Ownership You don’t wait. You don’t need hand-holding. You take responsibility for outcomes, not just output. Clear Communicator You can align teams, simplify complexity, and articulate product direction clearly. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply! About Nexford University Nexford University is a next-generation learning institution based in Washington, D.C. We're on a mission to revolutionize education by providing learners worldwide with access to high-quality, affordable, and dynamic online education that equips them for success. We prioritize skills over theory, preparing our learners for the workplace of the future in industries with immense growth potential. Our goals are clear: 🚀 Empower learners with the skills they need to achieve their career aspirations. 🌍 Deliver a 100% online global education, ensuring accessibility regardless of location. 💼 Offer an educational model centered on mastery of workplace competencies. 🧠 Foster critical thinking, problem-solving, and lifelong learning skills. 🤝 Create a global community, harnessing collaborative technology for learner success. 💲 Provide flexible, affordable, and continuously updated educational opportunities. Interested in finding out more about us? Visit _ for more information and join our mission!

HR Generalist Location: Coventry (Hybrid 2 days after probation) Salary: £29,000–£31,000 Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. The Opportunity The HR Generalist will support the HR Director, Head of HR and other HR members in all HR’s practices and objectives that will provide an employee-oriented high-performance culture within the business. You will be required to perform in all HR functions, including ER, TUPE and Restructure process, HR Admin management, Talent and Performance Management, and rapidly learn to overcome challenges. Reporting directly to the Head of HR and working closely with colleagues to ensure all HR duties are undertaken in accordance with employment law, company policy and ensuring any risk to the business is minimised. What You’ll Be Doing HR duties: • Support, develop and implement all HR related processes and strategies aligned to the business objectives, including clause ER case management., • Support and coach the management team on all people leadership matters, including business change and transformation. Forming strong relationships with the management team to be able to challenge and coach in a high-performance environment., • Partner the management team to project manage organisational and procedural changes within the business area., • Be responsible for all HR management and development (including ER/Case Management, TUPE/Restructuring procedures, recruitment and selection practices, discipline, grievance, mentoring, absence management, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues)., • Monitor, manage and measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales, including clause ER case management for the assigned areas, • Continuously Liaise with Managers to understand their HR requirements, reduce ER cases across all categories, and ensure they are fully informed of the HR objectives to drive the organisation forward., • Keep up to date with HR legislation and provide relevant training as when required, as well as per agreed schedule, • Update the company server with timely, relevant forms, policies and procedures to ensure accessibility for employees at all times., • To facilitate as a mediator when required to try and resolve employee grievances. Admin Related: • End to end TUPE management and related documents preparation (TUPE in /TUPE out), • Support the Recruitment Department with the entire onboarding process including but not limited to, creating and/or managing: Internal ads, offer letter & employment contracts, and arranging induction/onboarding experience, • Carry out Right to Work checks for current employees who’s right to work are due to expire and right to work checks for all new hires., • Maintain records of personnel-related data (payroll, personal information, leaves) in both paper and the database and ensure all employment requirements are met, • Liaise with other departments or functions (payroll, IT, SHEQ etc) when required, • Support the Payroll Department by providing the relevant documentation/information in a timely manner, • Carry out the DBS checks for all and current employees, • Carry out the applications for passes for the Virgin Contract, • Ensure that the Probation Procedure it is being adhered to and all parties involved are following it, • Carry out reference checks for new employees, • Manage the HR inbox in a timely and professional manner, • Produce and submit reports on general HR activity on a monthly basis, • Assist in ad-hoc HR projects, • Ready to perform any ad-hoc HR management related duties instructed by the Head of HR or HR Director. Recruitment duties: • Manage recruitment needs for the company such as in-house advertisement for senior positions., • Creating and continually improving offer letters and contracts of employment, whilst managing the timely distribution of such documents. Training duties: • Manage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on., • Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives., • Develop and deliver training and communications materials to support learning and development needs., • Ensure training activities meet and integrate with company strategies and policies., • Write and deliver training lessons to continue personal development of Line Managers throughout the company., • Manage the organisation and delivery of company induction sessions, including writing and delivering the presentations., • Maintain the currency of the Training Matrix and share the information company-wide. Officer Responsibilities: • To assist and advise Company managers/directors on HR policy, practice, procedure and issues., • To represent the company in a positive, professional manner at all times. What We’re Looking For • Prioritisation and time management, • Proven track record as a HR generalist, in an HR environment, • Officer/Adviser/Generalist role, • Interpersonal relationships, discretion and confidentiality, • Knowledge of employment law, ER processes, Right to Work and DBS checks, TUPE law and ER practices, • Experience of report writing utilising excel, word and power point, • Ability to communicate at all levels, • Problem solving skills, • Ability to innovate to create and implement continuous, • improvement initiatives, • Experience of designing and writing HR policies, procedures, offers, • and contracts of employment, • Adaptability and flexibility – willing to work on a variety of projects and perform in multiple roles Other Requirements: • Flexibility to work at multiple locations with nation travel involved (up to 2-4 nights per month away from home maybe expected on occasion to meet business requirements), • Excellent IT and Microsoft skills The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (up to 2 days from home following 6 month probation)

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Are you a creative communicator with a flair for storytelling and a passion for protecting animals from cruelty? Animal Welfare Investigations Project (AWIP) is on the frontline of the fight against organised animal cruelty — from dogfighting and wildlife trafficking to the global dog-meat trade. We’re building a bold, modern movement of supporters who fund our covert investigations and help us bring offenders to justice. We’re now seeking a Social Media Officer to join our fast-paced Marketing & Communications Team. This new role will drive income generation and supporter acquisition through innovative organic content, paid social campaigns, and virtual challenge events. Reporting to the CEO and working closely with our Digital Marketing Officer and Gifts in Wills Officer, you’ll: • Create and implement a social media strategy that delivers measurable fundraising growth., • Plan, launch, and optimise virtual fundraising challenges (e.g. “Run for the Dogs” or “Step Up for Wildlife”) with clear KPIs and ROI tracking., • Develop compelling content across Facebook, Instagram, TikTok, LinkedIn, and X (Twitter) that converts non-financial action takers into one-off and recurring financial supporters., • Manage paid social advertising campaigns to grow AWIP’s supporter database and drive recurring giving., • Monitor and respond to comments, messages, and supporter queries across all channels, ensuring brand integrity and compassionate engagement., • Flag and report social media content involving potential animal cruelty, and liaise with AWIP’s investigators to gather information from potential witnesses. As part of this work, you may be required to complete witness statements and attend court to give evidence. You will also receive training in open-source intelligence (OSINT) and social media analysis to support ongoing investigations., • Attend national and international field activities and events to produce impactful, behind-the-scenes content showcasing AWIP’s lifesaving work., • Attend digital fundraising and social media conferences to represent AWIP, and submit speaker proposals to increase our thought leadership in digital fundraising. You’re a strategic, data-driven communicator who thrives on measurable impact. You combine creativity with analytical thinking — understanding how to use content to drive engagement, income, and action. Essential: • Proven experience managing social media channels for an organisation or brand., • Strong writing, editing, and visual-content skills (e.g. Canva, Meta Business Suite)., • Experience in social-media advertising or supporter acquisition campaigns., • Passion for animal welfare and investigative storytelling., • Comfortable handling sensitive or distressing material with professionalism and resilience. Desirable: • Experience with fundraising or challenge-event marketing., • Familiarity with tools like MailerLite, FundraiseUp, Tally.so, or Salesforce., • Willingness to travel nationally or internationally for short assignments. This is a permanent position, offered initially at 22.5 hours per week (3 days), with a starting salary of £28,000 FTE (£18,000 pro rata). The role includes a 6-month probationary period, during which performance and income results will be reviewed — including delivery of at least one virtual fundraising challenge. Following successful completion of probation and achievement of key performance indicators, there may be an opportunity to increase this role to full-time hours. • Fully flexible working (with occasional in-person team events), • Annual salary review and growth-linked progression within a small organisation, • Private healthcare insurance with employee assistance programme, • Pension contributions in line with the Living Pension contribution rates, • Fully funded, ongoing professional development in digital fundraising and social media content creation, • The chance to make a tangible difference for animals worldwide

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Hi, we’re Bloom & Wild. We don’t just send flowers. We help our customers to care wildly. Caring wildly is celebrating the little things we all do for each other every day. Not just the big occasions. It’s being there for the highs. Stepping up for the lows.We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Together, we’ve fulfilled and delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe. Now home to a family of 3 beautiful brands, we’re driven by our vision to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & Wild Here at Bloom & Wild the Product Engineering team is organised into cross functional squads, each responsible for a business and architectural domain. They are supported by Platform and Data Engineering and are part of the wider Technology team. You’ll be part of the Production & Procurement squad, a cross-functional squad working within our Ops-Tech team. The primary focus of the squad is our internal systems that facilitate daily operations within our multiple warehouses (for example the production of bouquets and fulfilment of orders). This is one of the most unique and innovative areas of our business, and as our business continues to experience significant organic and inorganic growth, we have ambitious plans to innovate and scale our operations further. We work with some great technology; our stack consists of a number of Python-based (micro-)services with React frontend, currently running on the Google Cloud Platform (GCP). You’ll work on multiple services used by the people working in our warehouses.. Most of our team is based in the UK or the Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together.You can read lots more about our technology stack and our culture over on our tech blog - _ • You’ll play an active role in delivering the roadmap for your squad and be a key part of our Engineering team., • You'll be collaborating with other engineers, designers, product managers and stakeholders as you work together to scope out what to build and how, • You will be owning feature development from ideation through to production release and ongoing maintenance, using an iterative approach to validate ideas and learn, • Being a part of our supportive engineering culture as you learn more, and grow your career, within Bloom & Wild Engineering, • Have 2-4 years of relevant experience as a Full-Stack Developer with a track record of successfully developing and deploying web applications., • Proficiency in Python for server-side development., • Knowledge of React for front-end development., • Experience with relational databases (e.g., PostgreSQL, MySQL) and writing efficient SQL queries., • Love to collaborate and are at your best when working cross functionally with other _, • Have a positive and optimistic attitude - you overcome setbacks and obstacles, and inspire and motivate those around you too., • Take a collaborative, data-driven, and experimental approach to solving complex problems, and are able to demonstrate the ability to foster this mindset in your colleagues.It would be great if you also have..., • Experience working on an e-commerce site or in a fast-growing (preferably consumer-facing) start-up., • Know about distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services. These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideasCare wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include:⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 💐 Irresistible discounts on our products, blooms & subscriptions!📈 Share in our success with a choice to take equity options from day 1For more information on our perks & bens, please see_ 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. Apply below (it takes 2 minutes!). If you are successful you can expect: - A chat with Leroy, our Talent Consultant or tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals.- An interview with Gastón, the P+P Engineering Manager, to get into more of the details.- A chance to show us your technical skills and get to know two of the engineers from the squad and Prove your product mindset in a chat with our Product Managers.- Then a call with either our VP of Engineering or our Chief Product & Technology Officer. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously _ so we can use this to improve your experience.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements, • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals, • Provide guidance on best practices for leveraging Quantum Metric to solve business problems execute on their digital strategy via daily client interactions, • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences, • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations, • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences, • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders, • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption, • Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights, • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features, • Partner with account team to secure renewals and support upsell opportunities through enablement and business value, • Fluent in English with optional Spanish or Italian language skills, • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services., • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions, • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity, • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage, • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target, • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical, • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities, • Must be a self-starter, who thrives in fast-paced, ambiguous environments, • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences, • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest., • Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks & BenefitsGroup Health Plans (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendParental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Sick Pay in accordance with statutory requirements Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line. Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote