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Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee:If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee:If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Senior Customer Success Specialist - Technical Account Manager • Software, SaaS, B2B, • Frankfurt, Remote, German Speaking Our client is a market leader in Unified Communications & Contact Centre (SaaS) solutions. The role of Senior Technical Account Manager (Customer Success) is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. A great opportunity to join a fast growing, successful company and develop your career. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within SaaS/Software, APIs, Database etc Experience Requirements: • 3+ years in a customer facing role such as Customer Success, Account Manager, Pre-Sales Support, etc., • Knowledge of end user technical support & troubleshooting - Web APIs, Software, Scripting, Database, • Bonus points for experience with Contact Centre solutions, VoIP, SIP etc, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. This is a great opportunity to develop your career with an ambitious and fast growing company. There will be a lot of opportunity to grow your career, learn and develop. Applicants must be located in Germany and have strong German language skills. C1 and above. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Better gifting at scale: We’re redefining corporate gifting, for less waste, and more impact. We’re a post-Series A Irish start-up in high growth mode. Clients include Airbnb, Intercom, Etsy and more. Join our passionate and curious team in making care and kindness everyday business practices. We believe diverse teammates, opinions and backgrounds generate a larger global impact and more considerate acts of care. &Open is an equal opportunity employer and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As a Senior Product Manager, you will drive strategic product direction across our global gifting platform while maintaining a holistic view of our product ecosystem. You'll work closely with the design and leadership teams to shape and execute the product strategy, ensuring alignment between customer needs, market opportunities, and business objectives. Strategic Leadership Develop and maintain a quarterly product roadmap with key stakeholders Lead impact vs. effort prioritisation across multiple product initiatives Identify strategic opportunities to align product development with broader business goals Maintain a comprehensive view of product workstreams to ensure cohesive development Program Management Oversee timeline management across multiple concurrent projects Partner with Engineering and Project teams to proactively identify risks and maximise resource utilisation and impact Drive critical decision-making around project trade-offs and timeline adjustments Communicate project status and impacts to the Leadership team Cross-functional Leadership Champion product thinking across the organisation Drive alignment and consensus across diverse teams and stakeholders Foster collaborative relationships between product, engineering, design, and business teams Product Excellence Create clear product strategy documentation (roadmaps, briefs, PRDs) Lead product discovery and refinement processes across multiple product areas Balance short-term customer needs with long-term strategic objectives Align product roadmap priorities to commercial impact, not just feature delivery Design and execute integration strategies that solve complex customer workflow challenges and drive measurable platform value Maintain deep expertise in market trends, competitive landscape, and customer needs Stakeholder & External Relations Own relationships with key external teams, including Marketing and Client Success Communicate roadmap and strategy Coordinate launch strategies across multiple departments Direct the creation of presentation materials and documentation for various audience levels Process Optimisation Guide the Product and Design team in documentation and reporting best practices Maintain frameworks for feature request evaluation and prioritisation Define success metrics across multiple product initiatives Drive data-informed decision-making across the product organisation Communicate product data to the Leadership team and across the business, ensuring the company is well-informed on product impact 5+ years of product management experience Proven track record of leading complex product initiatives from conception to launch Strong strategic thinking and analytical capabilities Excellent communication and presentation skills Experience with agile methodologies and cross-functional team leadership Desire to work in a lean, fast-paced environment where priorities may shift quickly A track record of driving alignment across diverse stakeholder groups Exceptional customer-interfacing skills with experience gathering customer feedback and translating it into actionable problems and product improvements. Experience designing and implementing API integrations and workflow automations in SaaS products Understanding of how integrations drive customer value through streamlined workflows and process automation Experience with B2B SaaS and Marketplace business models is preferred Competitive Salary Hybrid Working Model Company Pension Healthcare cover 25 days Annual Leave + 2 Company Days Maternity and Paternity Paid Leave Exciting experience in a fast-paced start-up environment Harold's Cross, Dublin| Hybrid, Remote EU/UK

Account Manager Skuuudle helps enterprise customers turn pricing, competitor and market data into better commercial decisions. We work with large retailers, distributors, brands and industrial businesses across multiple markets and regions. As we grow, we are investing in how we look after our existing customers, and this role is central to that. The role This is an existing-customer role with retention as the priority. You will own a book of customers day to day, keep them engaged and getting value, and make sure they renew. Alongside that, you will grow accounts where it is right for the customer. It is not a new-logo sales role. Your job is to keep our customers successful, engaged and renewing, and help them do more with Skuuudle over time. At a glance Reports to: COO. Location: UK-based, remote, with occasional travel to customer meetings. Focus: A book of existing customers. Retention first, then growth. Package: Competitive base plus performance-related OTE, dependent on experience. What you'll do • Own day-to-day relationships across a book of existing customers, with retention as your first priority., • Own the customer handover for new accounts, coordinating with Operations so accounts start well, expectations are clear and onboarding runs smoothly., • Run a regular cadence of check-ins and business reviews that keep customers engaged and show them the value and outcomes they are getting from Skuuudle., • Drive adoption of our tool and services across each account, so customers get full value from what they have and rely on Skuuudle day to day., • Spot risk early and act on it: low usage, quiet stakeholders, support issues or an approaching renewal., • Grow accounts where it is right for the customer, through additional products, data, teams or markets., • Turn happy customers into references, case studies and referrals., • Build relationships beyond your main contact so accounts do not rest on a single person., • Work with our Operations team to turn delivery and results into clear value for the customer., • Be the voice of the customer inside Skuuudle, feeding client needs, gaps and feedback to our Operations and product teams., • Handle renewals, everyday commercial terms and uplift conversations, partnering with the Strategic Account Director on larger, strategic or complex deals., • Keep accurate records of account health, renewal dates, next steps and pipeline. What success looks like First 30 days: You understand Skuuudle's solution and how our data and reporting are delivered, you know the outputs clients receive and what good looks like for them, and you have started meeting the customers in your book. First 90 days: You know your book, have met your key contacts, and have a clear read on each account's renewal date, health and adoption, with next steps for each. First 6 months: Renewals landing on time, gross retention holding across your book, accounts healthy and actively using the product, and a qualified expansion pipeline taking shape. First 12 months: Strong net retention across your book, renewals consistently on time and with uplift where appropriate, healthy adoption, and a steady, qualified expansion pipeline. What you'll bring • Experience managing a book of existing B2B customers, ideally in SaaS, data, analytics or a related field., • A retention-first mindset: you keep customers successful, engaged and renewing., • Confidence handling renewals, uplift conversations and everyday commercial terms., • Well organised, with the discipline to track many accounts, renewal dates and next steps at once., • Strong relationship skills with both day-to-day contacts and more senior stakeholders., • A collaborative style that works closely with Operations, onboarding, product and support., • Experience in retail, retail pricing, competitor or comparable market-data environments is a plus.

International Sales Manager | Wholesale | Marketplace | £60,000 - £80,000 Benefits: Hybrid/Remote Working 25 Days Holiday Allowance Exclusive Product Discount Healthcare Bonus Schemes. Flexible Working Hours Wellness Perks This is a brilliant opportunity to join a growing fashion brand that's making waves globally. With big plans, bold moves, and a seriously exciting journey ahead, we're looking for someone to take our international wholesale and digital marketplace presence to the next level. If you're someone who thrives in fast-paced environments, knows the international fashion game inside out, and brings a mix of strategic thinking and great vibes-keep reading. What's the role all about? As our International Wholesale Manager, you'll be at the heart of our global expansion-spotting opportunities, building partnerships, and driving commercial success across wholesale and marketplace channels. Think of it as a mix of strategy, relationship-building, commercial know-how, and a whole lot of growth. What you'll be doing:Global Wholesale & Distributor Growth Manage and grow global accounts-hitting KPIs, boosting sales, and expanding brand visibility. Identify and present new market opportunities aligned with business goals. Influence commercial planning across product launches, pricing, and tiering. Understand and navigate international legal, cultural, and compliance differences. Negotiate contracts confidently, ensuring smart, risk-managed deals. Be a team player with great communication skills and a solutions-first mindset. Marketplace Management Lead the performance and growth of digital marketplace channels across multiple territories. Identify, evaluate, and launch new marketplace opportunities across the UK, Europe, and further afield. Adapt strategies to fit local trends, customer behaviours, and regulatory requirements. Analyse competitor activity and optimise pricing strategies accordingly. Continuously review and refine marketplace performance-making smart, data-led decisions. Nurture existing marketplace accounts and turn them into growth engines. International Business Development Manage a portfolio of international distributors and wholesalers across key regions: EMEA, GCC, AUS & USA. Actively source and secure new partnerships to drive brand reach and revenue. Project manage the setup of a European 3PL. Build and deliver clear international strategies with scalable growth plans. Drive operational excellence across international trading-ensuring efficiency and best practice. BBBH34075

Business Development Representative – Middlesex & Bedfordshire Fully Remote Role Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Middlesex & Bedfordshire. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holiday, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency., • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills And Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Basic Salary: £50,000–£60,000 OTE: ~£80,000 Location: Yorkshire Company car + Package Benefits Lucrative earning potential – This employer has one of the most generous bonus structures in their industry. More autonomy and influence – Be able to implement your own strategies and procedures with your accounts without being micromanaged and drowning in KPI’s Great Culture and opportunity to have a better work life balance – Company has their great place to work certification. Due to the flexibility in the role choose which days to be remote and which ones require you to be on the road. Strong company investment and stability – Company that is very financially strong and looking to grow and expand in the market. Company has confidence in their sales force. About the Role An established industrial manufacturer and solutions provider within the flow control sector is seeking an experienced Business Development Manager to drive strategic growth across the UK. The successful candidate will have a proven track record in selling engineered products preferably pumps, valves, or related flow-control equipment into industrial, OEM, and process driven environments. This is a senior commercial position suited to someone who combines technical competence with strong commercial acumen. Who is determined to win new business and make You will work remotely, travelling regularly to customer sites, distributors, and strategic partners. Key Responsibilities • Identify, develop, and secure new business opportunities across target markets including water, power, oil & gas, chemical, pulp and paper, and general manufacturing., • Manage the full sales cycle from initial enquiry and technical discussion through to quotation, negotiation, and close., • Build and maintain strong relationships with end users, contractors, EPCs, and engineering partners., • Deliver technical presentations and product demonstrations to support customer understanding of pump technologies, efficiency benefits, and system integration requirements., • Analyse customer specifications and system requirements to propose suitable pumping and flow-control solutions., • Provide market feedback to internal engineering, product development, and senior management teams to influence future product strategy., • Forecast and report on sales performance, pipeline activity, and market trends., • Represent the business at industry events, exhibitions, and customer-specific technical meetings. Skills & Experience Required • Proven business development experience selling technical or engineered products., • Background in pumps, valves, rotating equipment, flow-control systems, or closely related industrial technologies., • Ability to engage in technical discussions, review specifications, and communicate engineering concepts to customers., • Strong understanding of industrial processes, maintenance considerations, and system performance drivers., • Demonstrated ability to develop new accounts and grow existing customer relationships., • Excellent negotiation, presentation, and stakeholder-management skills., • Comfortable working in a remote role with significant travel across the UK., • Engineering qualification is highly advantageous, though relevant experience will be strongly considered. The successful individual will be joining a global business who focus on creating long-term value for customers and employees through a passionate dedication to excellence. This drives a sustained competitive advantage in a dynamic global market. They achieve success by developing industry-leading technology, investing globally, and delivering results for customers and creating career opportunities and development for colleagues. The best part of this is, if you are successful in getting the job, we guarantee that you are going to love it. Why? For every 100 people we recruit, 96% are still with their company 12-months later, and 94% are still there 2-years later. That speaks for itself. Want to be a part of this? Of course, you do! If you have the entrepreneurial spirit and passion this position requires then get in touch now before the deadline expires. To apply, click on the apply button below, contact Louie Walsh, or call the Mercury Hampton office directly on 01925 937 311.

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. The Account Executive – UK Public Sector is a key role responsible for driving sales growth and expanding _'s footprint across UK public sector organisations. The focus is on acquiring new accounts within local government (non-defence), local NHS and healthcare bodies, local authorities, blue light services, and higher education institutions — building strong relationships, ensuring customer satisfaction, and driving long-term retention. The successful candidate will have a proven track record in selling cybersecurity technologies to UK public sector buyers, navigating government procurement frameworks, and exceeding sales quotas consistently. They will also be adept at establishing and nurturing Channel Partner relationships, with pre-existing connections with key public sector resellers and system integrators in the region being a crucial requirement. Public Sector Sales Experience: Minimum of 5 years of successful sales experience in the cybersecurity or technology industry, with at least 2 years selling directly into UK public sector accounts (e.g. central government departments, NHS trusts, local councils, emergency services, or higher education). Introduction of New Solutions: Demonstrated success in introducing and selling new, disruptive cyber software solutions to risk-averse public sector buyers. Quota Achievement: Proven ability to exceed sales quotas consistently quarter over quarter. Government Procurement Expertise: Strong working knowledge of UK public sector procurement frameworks including G-Cloud (Crown Commercial Service Digital Marketplace), Crown Commercial Service (CCS) agreements, and other relevant framework vehicles. Compliance & Standards Awareness: Familiarity with UK government cybersecurity standards and initiatives including Cyber Essentials, Cyber Essentials Plus, NCSC guidance, and the Public Sector Network (PSN) standards. Go-to-Market Planning: Can build, present, execute and adapt a business plan to surpass the bookings quota and that unites all demand generation functions e.g. Channel, Marketing etc. Marketing: Take a proactive role in developing and running marketing activities including events, messaging and customer advocacy Channel Partner Management: Experience in establishing and monetising strong Channel Partner relationships, with existing relationships with public sector-focused resellers, system integrators, or consultancies being essential. Sales Process Management: Proficiency in managing all aspects of the sales cycle, including qualification, proof of value, forecasting, negotiation, and deal closure — including longer public sector procurement cycles. Post-Sales Management: Ability to manage and drive the post-proof of value ROI process. CRM and Pipeline Management: Experience in accurately tracking and managing customer information in a company-provided CRM, and maintaining an accurate pipeline and forecast in Salesforce (SFDC). Product Presentation and Demo: Capability to present and demonstrate _ solutions effectively in both virtual and in-person meetings with technical and non-technical stakeholders, including IT leads, CISOs, and senior procurement officials. Independent and Team Player: Demonstrated ability to work independently while collaborating effectively with distributed sales, support, and success teams. Sales Methodology: Familiarity with Challenger or Question-Based Selling methodologies. MEDDPICC training is valued but not mandatory. Sales and Marketing Tools: Familiarity with sales enablement tools including Salesforce, , , LinkedIn Sales Navigator, ZoomInfo, and Slack. Sales Experience: Minimum of 5 years in a sales role in cybersecurity or SaaS technology, with a clear focus on public sector accounts Industry Experience: Preference of a minimum of 2 years working in the UK Public Sector for a SaaS or Cybersecurity vendor Public Sector Network: Established relationships with decision-makers across UK public sector verticals such as NHS, NHSX, local government, higher education, or blue light services Education: A university degree or equivalent work experience required We are a remote working company for most roles and location. This role may require up to 50–60% travel within the UK to attend customer meetings, public sector events, and industry forums (e.g. Govtech, NCSC CyberUK). Job-related travel expenses are claimable, reviewed by your manager. Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. Remote Work: We are a 100% remote company. Enjoy the flexibility to work in the way that supports you and brings out your best. Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. OTE: £200,000 – £250,000 (50/50 split) annually. The exact salary will be determined based on the selected candidate's qualifications, experience, and relevant skills. Additional Compensation: All full-time roles are eligible for an equity package in the form of stock options. You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Code-based data transformations unlock transparency, flexibility, and collaboration, • Analysts should adopt software engineering best practices to build trusted data products, • Core analytics infrastructure should be open source and user-controlled, • Analytic code—not just tools—should be shared and community-driven dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our _. Location: United Kingdom (Remote) • Design delightful, accessible learning experiences that empower data practitioners, • Build impactful learning assets with subject matter experts from professional services, solutions architects, and technical instructors., • Orchestrate the development of learning experiences leveraging Asana, our project management tool., • Deliver experiences in the form of on demand courses in our LMS and instructor led training with customers and developers., • Ensure excellence by closely monitoring course feedback, observing live courses and iterating on learning content over time., • 4+ years of experience in both curriculum development or instructional design and project management, • A technical background (such as analytics, math, data science or programming) at a level sufficient to quickly learn new topics in the data and analytics space and independently create course materials and code exercises, • Experience creating or delivering technical content live in-person and/or virtually, • Exceptional communication skills and someone who enjoys making complex, technical ideas feel simple and manageable, • The ability to thrive in a cross-functional environment especially working within and across remote, asynchronous teams, • The ability to operate in an ambiguous and fast-paced work environment, • Experience with product thinking through prior roles such a product or program management, • Experience collaborating with customer success teams supporting managed accounts, • Experience creating content in an LMS, such as Thought Industries, • Interview with a Talent Acquisition Partner, • Interview with Hiring Manager, • Take Home Task, • Team Interviews with close stakeholders and our VP of Customer Success, • Unlimited vacation time with a culture that actively encourages time off, • Pension Plan, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home office setup, • Learning and development, • Office space, • And more! We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. The typical starting salary range for this role is: £64,000 - £78,000 #LI-LC1 dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI _. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. Equity or comparable benefits may be offered depending on the legal or country limitations. _ _ _

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

About ProdPad: ProdPad is the original (and best) product management software, used by thousands of teams across the world to build better products. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their backlog, and gather and analyze customer feedback. Founded in 2012, ProdPad’s founders invented the world-renowned Now–Next–Later roadmap, used by millions of product teams today. From our UK base, we support customers across industries — from government services to healthcare to publishing and beyond. About the Job: As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We’re a small company, so you’ll have real impact and plenty of variety in your day. You’ll be our customers’ go-to person — the one who learns their challenges and shows them how ProdPad makes their work easier. From onboarding to renewal, you’ll be their advocate, guide, and partner. That means running onboarding calls and delivering demos via Zoom, answering questions via Help Scout and jumping into conversations in our Slack community. Through it all, you’ll be the voice that says, “We’ve got you,” helping customers get real value from ProdPad every step of the way. This role reports into our Head of Product. What you’ll be doing: • Guiding customers through onboarding — run kick-off calls, help configure accounts, and make sure every customer leaves with a clear plan for success., • Digging into customer challenges — listen closely, ask smart questions, and connect the dots between customer needs and how ProdPad can solve them., • Working across tools and systems — help customers with integrations like Jira, ADO, and Slack, spot configuration issues and collaborate with Support and Product., • Become a ProdPad expert — learn our features inside out so you can show customers how to use them in their world., • Advocate for the customer — bring their voice back into the product team to help shape what we build next., • Track and improve success metrics — monitor adoption, usage, and engagement data, and step in proactively when customers look like they’re struggling ultimately helping us improve forecasting and retention., • Responsible for Net Revenue Retention — Working with Sales to identify upsell opportunities across the customer base., • Be a trusted partner — build relationships that go beyond support tickets, becoming a go-to advisor who helps customers succeed with ProdPad long after onboarding., • Create helpful resources — from quick walkthroughs to knowledge base updates. About you: • A people person at heart — you love customer-facing work, solving problems, and making someone’s day easier., • Comfortable in the fast-moving world of startups, where priorities shift and variety is the norm., • Strong communicator — confident on calls, clear in writing, and adaptable to your audience., • Organized — able to effectively triage asks from customers and the business to keep priorities on track., • 2+ years in SaaS customer-facing roles (Success or Support)., • Experienced at delivering online demos of SaaS tools and showcasing value to customers., • Comfortable with tools like HubSpot, Help Scout, and (of course) ProdPad, plus the usual suspects like Slack and Google Workspace., • You’re proactive — reading between the lines to spot churn risks, dig out growth opportunities for Sales, and ask the right questions that keep customers moving forward., • Pragmatic with automation — you know when to automate routine tasks to work more efficiently versus when to personalise for impact., • Bonus points for experience with Mixpanel or other data tools, or a knack for digging into usage patterns to spot opportunities. Don’t worry if you don’t tick every box — if this role excites you and you think you’d be a great fit, we’d love to hear from you! Salary: £45-£55k depending on experience Benefits: 📈 Stock options 🌴 25 days holiday (+ bank holidays), with 3 extra days after 3 years 🏥 Private medical insurance + healthcare cashback scheme 💸 Pension contribution 🖥️ Pick out your own kit and tools ⚖️ Work–life balance you’ll actually feel Flexible working: This is a full-time remote position, open to candidates based in the UK. Occasional travel for meet-ups may be required. We value diversity and are committed to nurturing an inclusive work environment. Hiring process: • 15 min hello with COO & Head of Product, • 1 hour interview with Head of Product and COO/CEO (CV deep dive), • A take-home challenge (we’ll pay for your time!), • Chat through the challenge with the CEO and Head of Product + any additional relevant team members Note: No recruiters please — we’re not looking to work with agencies at this time.

Product Marketing Manager (B2B SaaS) Location: Hybrid / Remote (UK-based with international travel) Type: Full-time Experience Level: Mid-level (2+ years) The Opportunity We’re seeking a strategic and dynamic Product Marketing Manager to join a fast-growing B2B SaaS company This role is pivotal in aligning Product, Marketing, Sales, and Customer Success to drive market growth and product adoption. As a Product Marketing Manager, you’ll be a key player in shaping go-to-market strategies, crafting compelling messaging, and enabling sales and partner teams with the tools they need to succeed. You’ll work closely with senior stakeholders and cross-functional teams to ensure the company’s value proposition resonates with customers and partners globally. Key Responsibilities • Conduct market research, customer interviews, and competitive analysis to inform product positioning and messaging., • Develop and execute go-to-market strategies and product launch plans., • Create and maintain sales enablement materials including pitch decks, pricing sheets, and explainer videos., • Collaborate with Product, Sales, and Marketing teams to define buyer personas, use cases, and value propositions., • Produce content across the buyer journey—landing pages, infographics, blogs, podcasts, and more., • Act as a product evangelist through webinars, social media, and industry events (online and in-person)., • Continuously gather and present product feedback to internal stakeholders. Requirements • 2+ years of experience in product marketing, ideally within a B2B SaaS environment., • Proven track record of leading successful product launches., • Strong communication, writing, and presentation skills., • Ability to manage multiple projects in a fast-paced environment., • Analytical mindset with attention to detail and creative problem-solving skills., • Confident, collaborative, and approachable personality., • Willingness to travel within the UK and internationally., • Experience enabling sales teams with effective tools and training. Why Join? This is a unique opportunity to become a key voice in a growing tech company, working with talented colleagues across the globe. If you’re passionate about product marketing and thrive in a collaborative, high-impact environment, we’d love to hear from you.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 London, Cardiff or Remote in the UK | 💰 £40,400 - £51,050 + | 🚀 Our Workforce Management Team: The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the right place at the right time to support our customers. As the Forecast Change Manager, you'll be instrumental in our mission to understand the drivers of change. You'll be responsible for the end-to-end FCR (Forecast Change Request) process, partnering with our Operations Stakeholders and Forecast Analysts to implement and refine the right procedures. You’ll play a key role by… • Leading the assessment and prioritisation of initiatives that influence COps headcount requirements, ensuring all opportunities are thoroughly documented., • Collaborating with cross-functional teams, e.g. Delivery, Strategy, and Product, to accurately model the impact of new processes, marketing campaigns, or policy changes on FTE and hiring needs., • Serving as a key liaison to ensure new or evolving lines of business are correctly scoped and successfully delivered through the FCR process., • Tracking the implementation of approved forecast changes, validating that they meet their agreed-upon business objectives., • Establishing a clear accountability framework for forecast change owners, empowering them to take corrective action and ensuring timely delivery., • Analysing FCR drivers to identify trends and opportunities for process improvement, collaborating with Forecast Analysts to enhance forecasting accuracy. We'd love to hear from you if you have... • Advanced Planning Skills: Proven ability in workforce planning and organisation, with a track record of effectively managing change and reprioritising tasks under pressure., • Stakeholder Management: Excellent communication, negotiation, and influencing skills, capable of building strong relationships with stakeholders at all levels., • Data & Technical Proficiency: An appreciation for data modelling, particularly SQL, with a desire to deepen your skills. Fluency in MacOS, Slack, Airtable, and GSuite tools is required, along with a strong aptitude for learning new systems., • Communication & Feedback: Excellent written and verbal communication skills in English, and the ability to provide clear, constructive, and actionable feedback., • Customer Operations Knowledge: A good understanding of Customer Operations is highly desirable., • Work Ethic: Strong ability to work independently while also thriving in a collaborative team environment., • Values Driven: A demonstrated approach to work that aligns with Monzo's core values. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! The Application & Interview process: Our interview process involves 4 main stages: • Application Questions, • Recruiter Call, • Role Specific Interview, • Behaviour & Values Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact _. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you... 💰 £40,400 - £51,050 ➕ plus stock options & benefits 📍This role can be based in our London office, Cardiff office or distributed working within the UK. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ And much more, see our full list of benefits _ Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-REMOTE #LI-JI Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About the Role: Dexerto is seeking a Senior Account Manager to lead the delivery and execution of content and media campaigns within our Integrated Marketing team. You'll be the strategic bridge between our clients and creative production capabilities, ad operations and talent teams, managing complex campaigns that span custom video productions, digital creative, social and media performance campaigns and experiential activations. This is a fully remote / home based role. As a senior member of the customer success team, you'll take ownership of key client relationships while mentoring junior team members and driving best practices across our operations. You'll work cross-functionally with editorial, design, video, and business development teams to deliver campaigns that authentically connect brands with gaming, entertainment and esports audiences. About Dexerto: Dexerto is the world's leading esports and gaming media platform, pioneering coverage that celebrates professional gamers as the new athletes and content creators as the new pop stars. Our award-winning content reaches millions of passionate fans globally. Key Responsibilities: • Lead end-to-end campaign management for high-value direct advertiser accounts, • Develop strategic creative briefs and oversee production timelines across multiple platforms, • Manage client relationships, serving as primary point of contact for campaign strategy and execution, • Coordinate cross-departmental teams to ensure seamless campaign delivery, • Negotiate with external production partners and manage campaign budgets, • Identify opportunities to innovate and elevate creative executions, • Mentor junior staff and contribute to team development, • Streamline communication flows between clients, internal teams, and external partners Requirements: • 5+ years of account management experience at a creative agency, media company, or brand, • Proven track record managing complex, multi-platform creative campaigns, • Experience with experiential marketing and live event coordination, • Strong understanding of gaming culture, esports, and digital content trends, • Demonstrated ability to manage multiple high-priority projects simultaneously, • Experience negotiating contracts and managing substantial campaign budgets, • Strategic thinking with hands-on execution capabilities, • Excellent communication and stakeholder management skills, • Must be UK-based for remote working (flexibility for occasional travel) What We Offer: • Competitive salary commensurate with experience, • Fully remote working with flexible hours, • Opportunity to work with world-class brands, • Professional development and career progression opportunities #li-remote

🚀 Why Midnite? Midnite is a next-generation sports betting and gaming platform built for a new wave of players. We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today. Over 400,000 players have already made the move, and we’re only just getting started. We’re a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven by product innovation, customer experience, and building category-defining entertainment products - keep reading. Not your grandad’s bookie. 👀 The Role Title: Senior Product Manager – Casino Team: Product Location: Remote, UK. We’re looking for a Senior Product Manager to lead the strategy, development, and evolution of one of Midnite’s fastest-growing and most important verticals. This is a high-impact product leadership role focused on building the next generation of casino entertainment. You’ll own the Casino product vision and roadmap, shaping experiences across gameplay discovery, engagement systems, gamification, retention, live experiences, and player lifecycle mechanics. We’re not interested in building another traditional online casino experience. We want to redefine what a modern casino product can feel like for a new generation of players - more immersive, entertaining, social, and intuitive. Working closely with Engineering, Design, CRM, Data, Operations, and Commercial teams, you’ll combine strategic thinking with hands-on execution to deliver experiences that drive meaningful player value and commercial growth. You will: • Own and drive the long-term product vision and roadmap for Midnite Casino., • Lead the development of innovative casino experiences that improve engagement, retention, and player satisfaction., • Explore and launch new mechanics across gamification, progression systems, live experiences, personalisation, social features, and player rewards., • Drive experimentation and optimisation across the full player lifecycle using data and customer insight., • Partner closely with Engineering and Design teams to deliver intuitive, high-quality user experiences across all channels., • Collaborate with CRM, Data, and Commercial teams to identify growth opportunities and optimise player value., • Define KPIs, evaluate feature performance, and use insights to inform roadmap prioritisation., • Lead discovery initiatives, user research, and rapid validation of new product concepts and features., • Manage relationships with external game providers and platform partners to deliver seamless and engaging content experiences., • Work closely with senior leadership to shape Midnite’s broader Casino strategy and market positioning. The next Midniter: • Proven experience as a Senior Product Manager within casino, gaming, betting, social casino, or entertainment-led consumer products., • Strong understanding of player engagement, retention mechanics, gamification systems, and live operations., • Track record of owning product strategy and delivering impactful features from concept through launch and iteration., • Strong analytical and commercial mindset, comfortable using data and experimentation to drive product decisions., • Experience working closely with cross-functional teams including Engineering, Design, CRM, Data, and Commercial stakeholders., • Ability to operate effectively in fast-moving environments with high ownership and autonomy., • Excellent communication and stakeholder management skills., • Passion for building exceptional user experiences and challenging traditional industry thinking. 💰 Winnings • Private health insurance with zero excess, including optical cover and optional dental., • Income protection to protect your earnings and give you peace of mind., • Tenure holiday policy. After three years you receive an extra two days leave, increasing to 30 days annually after five years., • Flexible working and a fully supported home office setup so you can do your best work from home., • Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees., • Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want., • Retail discounts and subscription perks across a wide range of brands., • Quarterly team socials to connect, celebrate and have fun together., • Internal and external learning opportunities alongside mentorship programs to support your development., • Competitive compensation with transparent salary banding and progression frameworks. At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders. We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

About the Role As the Customer Lifecycle Marketing Manager for EMEA, you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell, retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA customers receive meaningful, timely, and data-driven engagement at every stage. Location - remote, anywhere in UK What You’ll Be Doing EMEA Expansion & Adoption Programs • Execute EMEA-focused customer lifecycle marketing programs that support upsell, cross-sell, product adoption, and renewals, • Localize global expansion and lifecycle stage frameworks to reflect EMEA market dynamics, customer maturity, and buying behavior, • Partner with EMEA Customer Success and Sales leaders to align programs to regional renewal and expansion motions Cross-Functional Partnership, • Collaborate with Customer Success and Data teams to identify expansion opportunities, risk signals, and advocacy candidates, • Partner with Product Marketing to localize messaging, surface EMEA customer insights into global strategy, and align with broader GTM priorities, • Work with Advocacy and Community teams to elevate EMEA customer stories through case studies, events, and thought leadership Customer Insights & Measurement, • Own and report on EMEA lifecycle campaign performance KPIs for expansion pipeline, retention and product adoption outcomes, as well as engagement, • Leverage Salesforce, Pardot, Pendo, 6sense, Tableau, Power BI, and related tools to connect customer behavior to revenue impact, • Translate performance insights into clear, actionable recommendations that improve targeting, campaign effectiveness, and regional results Lifecycle & Journey Execution, • Execute EMEA customer lifecycle programs from onboarding through renewal and advocacy, tailoring touchpoints based on stage, behavior, and customer profile, • Refine regional customer journeys to reduce friction, accelerate activation, and improve long-term expansion outcomes, • Partner with Content and Product Marketing to develop and deploy assets aligned to lifecycle stage, persona and regional needs Customer Engagement & Advocacy, • Plan and execute EMEA customer-specific events, such as user groups, webinars, regional events, and connect customers with speaking opportunities, • Identify and nurture customer champions for case studies, awards, and peer-led advocacy initiatives, • Ensure globally aligned yet regionally authentic customer engagement experiences that strengthen retention and brand affinity, • Manage customer swag fulfillment and incentive programs through Reachdesk Optimization & Scale, • Design and execute A/B and multivariate testing to optimize lifecycle performance, adoption, segmentation, and revenue outcomes, • Continuously refine targeting and messaging based on behavioral, engagement, and product usage insights, surfacing regional learnings that inform global lifecycle strategy and prioritization, • Other duties as assigned About You, • 5+ years of B2B SaaS customer or lifecycle marketing experience, • Experience building targeted, behavior-driven lifecycle programs across the customer journey, • Proven track record of driving measurable expansion pipeline and renewal impact through lifecycle marketing programs, • Experience executing global lifecycle frameworks within regional markets while adapting to local customer nuances, • Experience applying experimentation frameworks to improve lifecycle performance and revenue outcomes, • Comfort working cross-functionally with Customer Success, Sales, Product Marketing, and Advocacy, • Hands-on experience with CRM, marketing automation, product analytics, and BI tools tied to revenue outcomes, • Strong analytical, communication and project management skills, with the ability to turn insight into action, • Ability to operate with urgency and clarity in a fast-scaling, ambiguous environment, • Industry experience in IT, MSP, cyber security, or endpoint management required, • Embody and lead in NinjaOne’s values—Curiosity, Integrity, Kindness, Humility, Builders creating an environment where these values thrive About Us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love Our flexible working hours with remote office options enable you to successfully balance your personal life and your job You are insured through AXA Private Medical Insurance (PMI) Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life Benefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback) Grow personally and professionally with one of the fastest growing companies Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-RS1 #LI-Remote #BI-Remote

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

📌 Position Title: Product Manager 🌍 Location: Remote – Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 6am-2pm Eastern Standard Time (to ensure overlap with US team), we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Full-Time Employee 🤝 Reporting To: Chief Product Officer Role Impact We’re not looking for a traditional Product Manager. We’re looking for a deeply technical, AI-native, customer-obsessed product leader who can build a world-class, consumer-grade experience in a category that hasn’t historically delivered one. As a Product Manager at Nexford, you will own and evolve critical parts of the learner journey end-to-end. This is not about shipping features. It’s about building a product that learners come back to every day, stay engaged with over months and years, and ultimately credit with changing their lives. You will operate at the intersection of AI, product, and human behavior. You will deeply understand our learners, speak with them constantly, and translate real needs into thoughtfully designed experiences. You will help define what an AI-native, learner-first university actually looks like in practice. If you’ve built sticky B2C products, are obsessed with understanding users, and know how to turn AI capabilities into real user value, this role is for you. Key Responsibilities Own the Product, Not Just the Roadmap Take full ownership of product areas across the learner lifecycle. Define what to build, why it matters, and how success is measured. Customer Obsession & Design Thinking Develop a deep, continuous understanding of our learners through regular user conversations, research, and behavioral analysis. Apply strong design thinking principles to ensure every product decision is intentional, user-centered, and outcome-driven. Build AI-Native Experiences Identify and ship AI-powered features that meaningfully improve the learner experience. Move beyond surface-level integrations and build products where AI is core to the value proposition. Drive Engagement & Retention at Scale Design systems that keep learners coming back. Obsess over activation, habit formation, and long-term retention across a multi-month and multi-year journey. Operate Like a B2C Product Leader Build consumer-grade experiences for a global audience. Raise the bar on usability, personalization, and product quality. Turn Data Into Decisions Instrument everything. Run experiments. Combine quantitative data with qualitative insights to drive prioritization and iteration. Lead Cross-Functionally Work closely with Engineering, Design, Data, and business teams to ship high-quality products quickly. Create clarity and momentum across teams. Move Fast, Improve Constantly Ship, learn, iterate. Maintain high standards without slowing down. Continuously raise the bar. Skills & Qualifications Proven B2C Product Builder 5+ years as a Product Manager building and scaling B2C products, ideally with global audiences. Experience with products that require sustained engagement, not one-time transactions. AI-Native Thinking (Non-Negotiable) Strong understanding of AI/ML and hands-on experience building AI-powered products. You know what’s real vs hype and can translate capabilities into shipped features. Customer Obsession (Non-Negotiable) You speak with users constantly. You deeply understand their needs, behaviors, and pain points, and you build products that reflect that understanding. Strong experience with user research, usability testing, and translating insights into product decisions. Retention is Your Game You have a track record of improving activation, engagement, and retention in products with long customer journeys. Highly Technical You’re comfortable going deep with engineers. You understand systems, APIs, data flows, and how modern products are built. You use AI tools daily. Product Judgment You know what matters. You can prioritize effectively and make high-quality decisions with imperfect information. Relentless Ownership You don’t wait. You don’t need hand-holding. You take responsibility for outcomes, not just output. Clear Communicator You can align teams, simplify complexity, and articulate product direction clearly. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply! About Nexford University Nexford University is a next-generation learning institution based in Washington, D.C. We're on a mission to revolutionize education by providing learners worldwide with access to high-quality, affordable, and dynamic online education that equips them for success. We prioritize skills over theory, preparing our learners for the workplace of the future in industries with immense growth potential. Our goals are clear: 🚀 Empower learners with the skills they need to achieve their career aspirations. 🌍 Deliver a 100% online global education, ensuring accessibility regardless of location. 💼 Offer an educational model centered on mastery of workplace competencies. 🧠 Foster critical thinking, problem-solving, and lifelong learning skills. 🤝 Create a global community, harnessing collaborative technology for learner success. 💲 Provide flexible, affordable, and continuously updated educational opportunities. Interested in finding out more about us? Visit _ for more information and join our mission!

Area Sales Manager Specified construction products North West of England - fully remote home-based field sales role Manchester, Liverpool, Preston, Blackpool, Huddersfield £56,500 - £58,000 Basic Salary + £15,000 OTE + £450 Per month car allowance plus a superb benefits package • Exciting Area Sales Manager role to work in the social housing/regional house builders division of a leading innovative organisation as they look to attack the market., • Great IOT product which will revolutionise the market from a health & safety perspective., • Genuine career progression, • Rare opportunity to join a growing organisation to challenge your commercial and business acumen. The Company: • This innovative organisation is looking to expand their business with this new hire. It's a great time to be joining this company as their IOT technology is gaining market share and it's a great opportunity to exploit their recent success., • Having been established almost 20 years, they have built a very strong customer base through their innovative R&D & high technical quality. The Role: • Exciting opportunity role to grow and develop a division., • Great/realistic bonus earning potential., • UK R&D quality is well received by the market so it's time to exploit this interest., • Innovative & well-designed products, • Covering the North West selling into the Social Housing, Regional Developers, Housing Associations, Contractors, Installers and specifiers Your background and suitability: • You'll be a driven, motivated, new business sales professional., • Social Housing, Housing Associations, Regional Housebuilders and or Local authority sales experience is a necessity., • Commercially savvy with a genuine new business interest, • Career focused with a proactive attitude. The Package: • £56,500 - £58,000 Basic salary plus £15,000 OTE, • £450 Car allowance, • Superb benefits package, • Pension, • 25 days holiday plus stats

HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting-edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain.This role is explicitly adoption- and outcomes-focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success.This is not a support role. Success is defined by measurable end-user utilisation, consistent behavioural adoption, evidence-based value, renewal retention, and thoughtful account growth • Drive End-User Adoption & Utilisation (Primary Accountability), • Own utilisation outcomes, not just customer satisfaction or activity., • Execute against the HALOS utilisation framework:, • Assignment – devices correctly assigned, activated, and deployed, • Activity – meaningful, appropriate recording behaviour, • Consistency – normalised usage across shifts, roles, and locations, • Evidence – footage actively reviewed, bookmarked, shared, and operationalised, • Identify and remediate zero-recording and low-usage cohorts as leading indicators of churn risk., • Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns., • Strategic Account Ownership, • Serve as the primary post-sale owner for strategic enterprise customers., • Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance., • Translate customer objectives (safety, de-escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes., • Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes., • Change Management & Workforce Enablement, • Lead adoption and enablement strategies across large, distributed frontline workforces., • Partner with customer leadership to:, • Position body-worn cameras positively with employees, • Address cultural, regulatory, and privacy considerations (including UK-specific requirements), • Reinforce expected behaviours and operational usage norms, • Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform., • Proactive Risk Management, • Identify early indicators of disengagement, misalignment, or adoption breakdown., • Intervene early to correct course before issues escalate., • Own customer health holistically — behavioural, operational, executive, and commercial., • Commercial Ownership: Renewals & Expansion, • Own end-to-end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution., • Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value., • Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive-level ROI narratives., • Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes., • Ensure expansions are operationally ready and adoption-led, avoiding unused or underutilised licences., • Cross-Functional Leadership, • Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise-scale, frontline use cases)., • Maintain clear ownership boundaries and minimise internal handoffs., • 8–10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware-enabled SaaS, • Proven track record owning renewals and expansion, not merely supporting Sales-led motions, • Experience managing large, complex, multi-site enterprise customers, • Strong commercial acumen paired with adoption-led success, • Comfortable operating at both executive and frontline operational levels, • Based in the Greater London area, with flexibility to travel as required, • High, consistent end-user utilisation and evidence creation, • Strong renewal rates driven by demonstrated value, • Predictable, thoughtful expansion rooted in adoption, • Clear executive alignment and commercial credibility, • Customers who view HALOS as a strategic, commercial-impacting partnerBenefitsGenerous Annual Leave AllowanceCompetitive salary and commission/bonus package Learning and Development opportunitiesPrivate Health InsuranceCycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring ProcessHere’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date. Application30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager30 minute meeting with wider departmentOffer! Diversity & InclusionWe’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Notabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we’re looking for people like you to help shape the future rails of the crypto industry. The impact you will have: At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene’s products and services. As a core component of your role, you will also own the post sales commercial journey, being responsible for renewal and upsell of customers within your Book of Business. This is an exciting opportunity to join a critical function that will support our growth and expansion. Within a year you are successful if… You’ve directly contributed to increasing the net retention of your Book of Business You can confidently demonstrate knowledge of both our product and also the wider industry Our customers trust and rely on you to help them achieve their goals You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business. What you will be doing: Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer. Proactively monitoring and managing customer health metrics, including usage, engagement, and risk signals Driving improvements in customer health by identifying gaps in adoption and executing clear action plans Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally Maintain accurate customer records and notes in our CRM / CS tools (e.g., HubSpot, ChurnZero) There may be expectations to participate in On Call duty outside of office hours What you bring: 3-5 years working experience in Customer Success or Account Management in a the Cryptocurrency / FinTech / RegTech SaaS space or a complex technical market with experience managing your book of business Experience managing the full customer lifecycle including onboarding, adoption, retention and upsell Experience managing a range of clients from SMBs to Enterprise Experience contributing to the creation of Customer success processes and resources Exposure to compliance-driven or regulated environments High emotional intelligence and some who is motivated by learning and problem solving You are confident in creating and managing relationships with stakeholders at all levels and you are able to successfully communicate with a range of individuals. Thrive on working autonomously with an entrepreneurial mindset. Embody proactivity and are happy rolling up your sleeves and getting stuck in Experience in Crypto, Fintech or Regtech Experience working with API-based or technical products

Are you looking to step up from a Business Development Executive, we may have the next role for you... Business Development Manager (Remote, with 2 meet ups twice a month) £35k£40k base + Commission Company Overview We are working with a fast-growing SaaS company that is transforming how e-commerce brands boost revenue and customer engagement. Their platform delivers proven increases in conversion rates through smart on-site engagement tools including exit-intent overlays, web push notifications, personalised banners, and dynamic messaging all designed to turn abandoning visitors into paying customers. The Role As a Business Development Manager, you'll play a key part in the company's expansion across the UK and Europe. You will focus on mid-to-large online retailers and e-commerce brands, introducing them to a powerful suite of Conversion Rate Optimisation (CRO) solutions that deliver measurable revenue uplift. This is a full-cycle sales position: you'll prospect, book meetings, run discovery calls, deliver tailored demos, negotiate contracts, and onboard new clients successfully. What You Will Bring • At least 2 years proven experience in B2B sales or business development (ideally SaaS, martech, or e-commerce solutions), • A genuine interest in digital / performance marketing and affiliate channels, • Demonstrable success in managing and closing a sales pipeline, • Confidence presenting and selling to senior decision-makers (e-commerce directors, heads of marketing, CEOs), • Strong commercial acumen, negotiation skills, and the ability to spot and convert opportunities, • Excellent verbal and written communication skills, • Proficiency with CRM systems (HubSpot experience is a strong advantage), • Data-driven mindset comfortable reading reports and using insights to shape conversations, • Creative problem-solving and a proactive, results-focused attitude, • Ability to collaborate with customer success and technical teams while also thriving when working independently Nice-to-Have (not essential) • Previous experience selling to or working with advertising/agency partners, • Background in affiliate marketing or performance-based solutions, • Familiarity with martech/adtech ecosystems, • Fluency in a second European language, • Basic HTML knowledge This is a fantastic opportunity to join a high-growth technology company and directly influence how leading online retailers maximise their website performance. If you're ambitious, commercially sharp, and excited by the world of e-commerce optimisation, wed love to hear from you.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on _ and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Who We Are Looking For We are looking for a positive, self-motivated professional with experience in project management to implement Optro’s software. The Implementation Lead will be responsible for effectively managing all aspects of Optro’s implementations from sales handoff to system go-live. Key Responsibilities Develop a deep knowledge of our product, and help customers through the implementation lifecycle from kickoff, through design and user acceptance testing Able to gather and interpret customer requirements and configure the AuditBoard solution to meet their needs Serve as a project manager for small, medium, and large AuditBoard implementation projects Maintain project status and manage client and internal resources to complete project deliverables Attributes for a Successful Candidate Outgoing personality and the ability to build strong and fast relationships with clients 3+ years of experience in internal audit, external audit, IT audit, IT compliance, or risk management, with direct involvement in implementing, configuring, or rolling out audit, risk, or compliance systems, OR 3+ years delivering software implementations in a B2B SaaS or enterprise software environment, from kickoff through go-live. Highly preferred. Comfortable and thrives in a fast-paced environment and able to prioritize work, which requires constant learning and adaptability Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications Ability to connect at all levels of the organization using diplomatic communication, influence, and negotiation skills Excellent time management skills and ability to manage multiple projects simultaneously Strong problem-solving, analytical, and organizational skills Ability to manage own workload with limited oversight Intermediate to expert Excel skills Bachelor’s Degree in Accounting, Business, Computer Science, or a related field is a plus Perks (United Kingdom) Launch a career at one of the fastest-growing SaaS companies in North America and EMEA! Live your best life (LYBL)! $200/mo (USD) for anything that enhances your life Comprehensive employee health coverage Pension scheme with company contributions Competitive compensation & bonus program Generous annual leave of 25 days plus bank holidays Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what’s next. Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

Sales and Business Development Manager, Engineering, £60,000 - £70,000 Basic, £100K OTE + company car + pension. This is a senior business development role with a specialised fabricator of machinery that has a long history of addressing unique client challenges. Each client represents a blank slate, where you will identify their needs, propose practical solutions, and collaborate with the technical team to bring the machine from concept to design and fabrication. Order values range from £40,000 to £1.5 million, and clients are located globally. The entire process, from concept to finished machine, is carried out in-house in the UK to ensure the highest quality of the final product. Example projects for 2025 include industrial furnaces, turbines, compactors, and pulping machines. We're looking for a Sales and Business Development Manager with the technical knowledge to understand complex customer problems and have the commercial and engineering knowledge to suggest practical solutions. This is a remote role, working from home and meeting clients as needed. However, to apply, you need to live in the North-West of England. About the Role of Sales and Business Development Manager This is a fantastic opportunity for you to take ownership of the sales process from day one. Until now, all generated leads have been handled by third-party sales agencies, but the firm is now looking to bring this function in-house. You will have the freedom to implement sales processes and systems that have proven effective for you in the past, including CRM, inbound marketing tools, and outreach strategies. You will be responsible for identifying and securing new business opportunities on a global scale. Your success in this role will be rewarded with the opportunity to grow your own team and become a member of the senior leadership team. What we're looking for • We need someone with a background in mechanical engineering who has experience selling bespoke engineering solutions., • The ideal candidate will have the technical know-how to meet with clients, understand their challenges, and then work with the internal technical team to develop and quote a solution., • This is a role that requires resilience and self-motivation. You'll be managing your own sales pipeline using a CRM system that you will implement, so you'll need to be organised and proactive. In Return, You Will Receive • A competitive salary of £60,000 to £70,000, depending on experience., • A commission/bonus scheme to be agreed between you and the company with a realistic OTE of £100,000, • 25 days of annual leave, plus Bank Holidays., • A company car and a pension plan. Interviews for this position will be held in early September, with a view to a start date in October. To Apply Email your CV to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

?? We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-based) Looking to take your client success career to the next level? Join a fast-growing company transforming risk management in the aviation industry. We're looking for a Senior Client Success Manager to build and nurture long-term relationships with key enterprise clients. This role is all about driving retention, delivering value, and being a strategic partner to some of the most recognisable names in aviation. ?? What You'll Be Doing: Lead onboarding and ongoing training for new clients especially large, multi-stakeholder accounts Act as the trusted advisor for your accounts, owning everything from regular check-ins to QBRs Build client Success Plans that tie to real-world business outcomes Own retention and renewals, including growing multiyear contracts and uncovering upsell opportunities Partner cross-functionally with Sales, Product, Tech, and Marketing to make the client experience exceptional Use product usage data to spot risks and opportunities and act on them fast Capture and escalate feedback to drive meaningful product improvements Mentor junior CS team members and act as a point of escalation when things get complex ? What You Bring: Proven experience managing high-value client relationships in B2B SaaS Great communicator confident with C-suite and comfortable leading tough conversations Strong commercial instincts and a proactive mindset Able to juggle multiple priorities and stakeholders with ease Hands-on experience with CS platforms (bonus if you've used Planhat) Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Account Director, UK Location: Remote, UK (Ideally London based) Employment Type: Full-Time Gross Annual Base Salary: GBP £100,000 - £110,000 Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria. Summary The Account Director is responsible for the sale of OneStream SaaS solutions within a specified territory. OneStream is looking for an experienced, proactive sales professional to manage and grow existing customer relationships through subscription renewals and expansion, uplifts and cross-selling of additional solutions. The role will be responsible for strategic planning and account management across a designated sales territory and will be expected to take full ownership within this territory. Account Directors are to successfully retain and grow the existing solution footprint and meet and ideally exceed assigned quota. The ideal candidate will have a strong understanding of SaaS sales and a proven track record in sales within an existing account base. Primary Duties & Responsibilities • Opportunity Identification: Proactively identify new sales opportunities within the existing customer base by understanding their evolving needs and challenges and OneStream’s value proposition., • Upselling and Cross-Selling: Introduce additional products or services that meet the evolving needs of our customers, driving upsell and cross-sell opportunities., • Internal Reporting: CRM knowledge transfer, sales pipeline management, and proposal preparation., • Self-Sourced Pipeline: Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Be Business Partner to your Customers: Provide proactive and consultative guidance that will add value to their business objectives, ensuring high retention and net revenue growth for OneStream. This is executed by developing a thorough understanding of your customers' position in the market, their product/service, points of difference and competitive landscape., • Position OneStream: Articulately and effectively convey the OneStream value proposition via written, virtual and in-person presentations, by leveraging custom business cases, marketing assets and customer success stories., • Enable your Customer Champions: Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation. Achieve sales targets., • Develop and execute business plans to achieve sales targets., • Accurately track and forecast sales opportunities., • Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Ensure timely and accurate knowledge transfer across internal teams, such as Business Development, Pre-Sales, Alliances, and Customer Success, as well as to external collaborators such as Customers, Prospects, and Alliance Partners., • Assess prospects and customers’ needs for OneStream offerings via research, discovery sessions and solution demonstrations., • Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation., • Prepare proposals and SaaS agreements to prospects and customers to drive sales., • Identify opportunities for OneStream use case expansion within customer accounts to drive additional revenue., • Develop comprehensive proposals in response to client and prospect requests., • Actively role model sales professionalism, may engage as a coach and mentor across the Sales teams. Required Education & Experience • Minimum 5-10 years’ experience as a sales manager, sales representative or a related occupation specifically in B2B selling across the Enterprise accounts., • Proven track record in hitting quota and retention targets., • Organized, detail-oriented with the ability to prioritize and respond quickly., • Negotiation skills as it relates to renewals, upsell, cross-selling and additional solution add-ons., • Highly proficient in MS Office Suite, and CRM systems., • Experience working in a consultative capacity with C-level customers on complex SaaS solutions., • Extensive customer service experience in assessing and evaluating customer needs and satisfaction and meeting specified standards with respect to products and services., • Exceptional oral and written comprehension, communication and presentation skills., • Experience demonstrating, promoting, and selling products/services., • Knowledge and experience with marketing/sales strategy and tactics., • Knowledge of administration, business, and management principles., • Experience with MS Office and SFDC, and other analytical or project management tools., • Extensive experience working in a team environment., • Track record of exceeding revenue goals. Preferred Education & Experience • University Degree or College Diploma in Sales, Business Administration, Marketing or a related field., • Prior sales experience in the software industry, especially within the CPM/EPM industry., • Experience with Salesforce is preferred., • Working knowledge of Accounting, Finance and Corporate Performance Management. Knowledge, Skills & Abilities • Professional., • Strategic., • Capable of building rapport with C-level executives and customers., • Highly organized., • Tech-savvy., • Ability to understand and react to customer needs., • Willingness to travel., • Flexible and adaptable., • Goal driven. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution.  Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits., • Core value of customer success., • Variety of project work (not industry specific)., • Strong culture and camaraderie., • Multiple training opportunities. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream Software is an Equal Opportunity Employer. #LI-MS1 #LI-Remote

At FPC Global, our people are our greatest asset. We’re a fast-growing, global consultancy where collaboration, innovation, and ambition come together to deliver exceptional outcomes across the full facility lifecycle. Founded in 2014 by our CEO, Dean Francis, we’ve grown into a team of 140+ professionals working across the Americas, EMEA, APAC, and our London headquarters. We partner with clients to deliver integrated, future-focused consultancy services—setting new benchmarks for sustainability, technology, and performance. We believe great ideas can come from anywhere. That’s why we foster a culture where voices are heard, initiative is encouraged, and careers are built with purpose. The Digital Buildings System Engineer is responsible for managing the complete process of onboarding and integrating diverse building management systems (BMS), IoT devices, and facility management solutions into a designated cloud platform. This role is platform-agnostic, designed to work across various hardware and software ecosystems, ensuring seamless data integration and compatibility. Leveraging expertise in building automation technologies and communication protocols, the engineer connects disparate systems regardless of brand or manufacturer, enabling secure and optimized data flow for real-time analytics, remote monitoring, and enhanced operational efficiency. In this highly technical role, you will collaborate with global teams in IT, security, networking, and infrastructure to deliver IoT and cloud-based solutions for a global office portfolio. You’ll demonstrate adaptability by learning and working across multiple cloud environments (AWS, Azure, Google Cloud) and diverse BMS and IoT systems. Success requires a fast learner with strong communication skills, able to respond to shifting priorities and make informed decisions quickly, even with limited information. This role supports digital transformation for smart buildings, creating data-driven, future-ready facility management solutions Key Responsibilities: The responsibilities for this role include: To ensure smooth integration, optimization, and security of applications on cloud platforms. Troubleshoot issues, manage performance, and align cloud solutions with business objectives. Delivery of technical and some non technical (as training and knowledge allows) related engineering Services and projects for clients in accordance with the Proposal, Scope of Work (SoW) and/or Engagement Letter. Manage own workload, communicating and escalating any issues to line manager accordingly • Building System Integration:, • Assess and analyze existing building systems, including BMS, HVAC, lighting, energy, and IoT devices., • Map and document building systems architecture to ensure compatibility with cloud migration strategies., • Cloud Onboarding & Configuration:, • Configure cloud infrastructure to receive and process data from various building systems., • Develop and implement data flow protocols from on-premises building systems to cloud platforms, ensuring data quality and integrity., • Work with cloud platforms (e.g., AWS, Azure, Google Cloud) to set up required services, storage, and data processing pipelines., • Device Qualification and Testing, • Testing, validating, and troubleshooting application drivers across a range of IoT devices and gateways., • Collaborating with device manufacturers to support driver development, improve compliance, and resolve integration issues., • Managing and maintaining devices in an IoT testing lab, including physical installation, setup, configuration, and lifecycle management., • Supporting MSIs with deployment of compliant solutions and onboarding of building systems to Cloud Platforms., • Working with various tools and platform developers to identify defects, suggest improvements, and support feature validation., • Data Management & Security:, • Ensure compliance with cybersecurity and data privacy policies in data transfer and cloud storage., • Implement encryption, authentication, and access control measures to protect building and operational data., • Data Analytics and Reporting, • Analyze system data to generate insights on performance, sustainability, and operations., • Prepare detailed reports on building operations for stakeholders., • Preferred knowledge of Apps Scripts, • Collaboration & Stakeholder Engagement:, • Liaise with IT, facility management, and operations teams to understand building system requirements and constraints., • Provide technical support and training to on-site staff on cloud-based building management tools., • Testing & Troubleshooting:, • Conduct pre- and post-onboarding testing to validate data integrity and system performance., • Identify, troubleshoot, and resolve issues related to data transmission, system compatibility, and network connectivity., • Documentation & Reporting:, • Maintain comprehensive documentation of onboarding processes, system configurations, and cloud settings., • Generate regular reports on onboarding status, system performance, and key metrics, • FPC Responsibilities:, • Represent FPC in a professional manner internally and externally, and achieve a high level of customer satisfaction for all work performed, • Be an effective Digital Building Services team member, communicating with colleagues and working collectively to contribute to the development of Digital Buildings Services Group and the FPC business as a whole, • Report to line manager, acting in accordance with their requests and direction and those of FPC management, • Manage own workload, communicating and escalating any issues to line manager accordingly, • Act in accordance with all FPC employment policies and procedures, including FPC Employee Handbook, Health & Safety and Time and Expenses Reporting, • Carry out any other duties reasonably requested by FPC Management Required Qualifications & Experience Experience • 7+ years of experience in the design and configuration of building automation systems, cloud integration, or IT infrastructure roles., • Hands-on experience in systems integration and related industries such as architecture, design, or construction., • Strong understanding of cybersecurity best practices for cloud integrations., • Knowledge of edge computing and data preprocessing methods for IoT systems. Technical expertise in delivering digital and smart building projects, including: • Digital Building Systems Integration (design, development, and implementation)., • Building Controls Systems & Automation., • Cybersecurity best practices., • Device Qualification and Testing, • IP Networking (IPv4, IPv6, switching, routing, DHCP, WiFi, structured cabling, etc.)., • System Audits & Site Surveys. Education • Bachelor’s degree in Controls Engineering or a related field. Certifications (Preferred but not mandatory) • Experience with BMS systems such as Niagara, Delmatic, Delta, or LoRaWAN. Certifications in these are beneficial., • Cloud platform expertise in AWS, Azure, or Google Cloud, including relevant cloud services (e.g., data storage, IoT hubs). Certifications in these platforms are a plus. At FPC, we’re not just a company—we’re a thriving community where innovation flourishes, ideas are celebrated, and careers are shaped. When you join us, you become part of a dynamic team that: Shapes the Future: Work on groundbreaking projects that are redefining industries with sustainability, cutting-edge technology, and bold ambition. Supports Your Growth: From leadership training to cross-functional collaboration, we prioritize your professional development and empower you to explore new ideas, take initiative, and grow in your career. Values Balance and Inclusion: We celebrate diversity, foster collaboration, and ensure every voice is heard—while maintaining a strong commitment to work-life balance. Creates Impact: Contribute to the delivery of iconic, high-performance buildings and innovative solutions that have a lasting, positive impact on the world.

GitLab is an open-core software company that develops the most comprehensive , used by more than 100,000 organizations. Our is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like and , customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. as we build technology that transforms how the world develops software. As an Account Executive, you'll be the primary connection between GitLab and customers based in Ukraine and Cyprus selling into organizations of up to 4,000 team members to help them adopt and expand the world's most comprehensive AI-powered DevSecOps platform. You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. You'll report to an Area Sales Manager and partner closely with business development, marketing, and technical teams. You'll run the full sales process: shape the customer's journey, document buying criteria and processes, keep the pipeline accurate and evidence-based, and share root-cause insights on wins and losses. In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook. • Report to an Area Sales Manager and own a broad book of businesses, from new prospects to growing existing accounts across Ukraine and Cyprus, • Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close., • Support prospects by clearly articulating GitLab's DevSecOps value proposition and aligning it to customer business outcomes., • Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams., • Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline., • Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement., • Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success., • Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker., • Proven success in software sales, ideally in a mid-market or enterprise context, managing a varied book of business., • Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps., • Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management., • Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions., • Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes., • Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities., • Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management., • Alignment with GitLab's values, an interest in contributing from diverse or transferable sales backgrounds, and willingness to travel in line with company policy., • Fluency in Russian OR Ukrainian and English. The sales team works with growing organizations across their software delivery lifecycle as they modernize how they deliver software with GitLab. You'll join a distributed group of account executives, sales managers, and business development team members who collaborate asynchronously across regions. As a team, we run an efficient, transparent sales process and share what works in our sales handbook. We focus on opportunities like supporting customers through toolchain consolidation and driving platform adoption, and we continually refine how we sell and support GitLab based on what we learn. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Business Development Manager – SME Team KnowledgeBrief • Start Date: We are hiring for multiple vacancies due to high growth. Successful candidates can start from July 2026, • Full-time, Remote/Hybrid - While the role is advertised in a specific area, it is remote and we operate on a home-working model. The candidate must be able to travel to London minimum 6 times per year for operational meet-ups, training days and company away days. Travel to London for team days is reimbursed in full., • Salary: £30,000 to £40,000 per annum basic salary, dependent on experience. (At this stage, the higher end of the salary banding will be considered for candidates with considerable experience selling within the apprenticeship or training sector.), • Commission: Uncapped commission on all apprenticeship starts once monthly target is met., • Closing date for applications: Sunday 31st May 2026 Ready to Shape the Future of Leadership and Business Management? Want to help redefine how Leadership professionals learn, lead, and succeed across the UK? At KnowledgeBrief, we partner with organisations across industries to elevate leadership through emotionally intelligent, evidence-based learning. Apprenticeships are at the heart of our delivery, providing high-impact, on-the-job development that upskills leaders, inspires the next generation, and helps businesses embed inclusive, values-driven cultures at scale. Learn more about our values and vision at _ Business Development Manager – What You’ll Be Doing As part of the SME team, you’ll collaborate with a close-knit group of four experienced Business Development Managers. You’ll proactively uncover new opportunities within the SME market through confident, data-driven market research. The team leverages a range of outreach strategies including cold calls, email, LinkedIn, and marketing initiatives to connect with potential clients and drive meaningful engagement. Given the dynamic nature of the role, you’ll need to adapt your approach to each client’s unique needs and quickly build rapport with senior stakeholders, including C-level executives, directors, and senior managers. We are also hiring Business Development Managers for our Enterprise team, which you can explore on our careers page at _ Business Development Manager – What’s On Offer • Full-time role, 37.5 hours per week, • Salary: £30,000–£40,000 per annum, dependent on experience, • Uncapped commission on all apprenticeship starts once monthly target is met, • Opportunity to undertake a fully funded Chartered Management Institute qualification, • Career progression to Senior Business Development Manager based on performance and length of service, • 5.6 weeks annual leave entitlement, plus bank holidays, • Paid company closure over the winter holidays, • 2 weeks full sick pay per year Ideal Candidates Will Showcase Some or All of the Following • Proven success in telesales or business development (essential), • Experience in selling apprenticeships and training (desirable, but not essential), • Target-focused, driven, and motivated by success, • Warm, able to connect with a variety of stakeholders and build strong relationships, • Confident and effective communicator, particularly with senior stakeholders, • Customer-focused mindset across diverse industries, • Passion for leadership, learning, and helping others grow, • Self-motivated, resilient, and adaptable, • Organised, enthusiastic, and goal-oriented Recruitment Process Shortlisted candidates will be invited to a 45-minute teams call with myself to discuss the role and alignment to the requirements. Successful candidates will be invited to an interview with the Sales Manager. We have a designated interview date of Wednesday 3rd June, though we may be flexible with this if slots get filled up. Ready to Apply? If you’re excited by the idea of helping leaders grow, and growing your own career in the process, send us your CV and we will be in touch. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified candidates will be considered.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are looking to hire a Senior Cloud & Network Infrastructure to work within our Group IT team. Our Group IT team at Sword are responsible for the design, security, and operation of the group’s internal IT platforms, maintaining core security and systems availability, maximising benefits from existing technology investments, and undertaking a programme of ongoing improvements to ensure the platforms that underpin Sword’s business remain secure, efficient, and aligned across all regions. The team operates globally across multiple business units, delivering secure, standardised services across Microsoft 365, Azure, networking, identity, and security platforms. What the role will look like: • You will join a small, focused internal IT team, reporting to the Group IT Manager, working closely with regional business units and security stakeholders across the group., • A normal week will see you supporting a range of activities including providing senior technical escalation support, designing and implementing improvements to core platforms, contributing to security and infrastructure projects, and helping deliver group-wide initiatives such as cloud adoption, firewall migrations, and Zero Trust security improvements, • The role will involve working across multiple technologies including Azure, Microsoft 365, enterprise networking, firewalls, identity, and security tooling, with opportunities to contribute to architecture decisions and long-term platform improvements., • There will be opportunities for you to refine and build new skills on the job, with the team expected to support one another across the range of technologies being leveraged., • The role is entirely internal, with no external customer-facing component You must be able to demonstrate significant experience delivering operational IT support and infrastructure projects within a medium-sized or enterprise organisation, including a range of technical skills drawn from across the following technologies. Primary Skills • Networking and security architecture (LAN/WAN design, routing, switching, VPN, hybrid cloud networking), • Enterprise firewalls and secure connectivity (Palo Alto, Fortinet, or similar), • Experience with Zero Trust / ZTNA principles and secure remote access solutions, • Azure Cloud Platform (IaaS / PaaS, networking, RBAC, Policy, Backup, Monitoring), • Azure networking (VPN, Load Balancer, Application Gateway, Firewall, Private Endpoints, Front Door) Beneficial Skills • Microsoft Windows platforms (Server / Endpoint management, Intune, SCCM, DNS, security features, authentication), • Active Directory / Entra ID (on-premises and cloud, SAML, Conditional Access, RBAC, PIM, Identity Governance), • Infrastructure as Code / automation (ARM, Bicep, PowerShell, scripting, or similar), • Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Defender, E5 security technologies), • SIEM / Security monitoring platforms (Azure Sentinel, Defender, or similar), • Systems monitoring and alerting (Azure Monitor, Log Analytics, PRTG, SCCM, or similar), • Centralised backup platforms (Azure Backup, Commvault, or similar), • Experience supporting governance / compliance frameworks (ISO 27001, Cyber Essentials, NIST, or similar), • Experience working in environments with multiple regions / tenants / business units, • Evidence of the following qualifications or equivalent on-the-job experience would be beneficial, • Relevant Microsoft certifications (Azure, Microsoft 365, Security, Identity, or Networking), • Azure Administrator / Architect / Security certifications, • Networking or firewall certifications (Palo Alto, Fortinet, CCNA, or equivalent) At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: • Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth., • Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can., • A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager (Ireland Field Sales) to come and join our global business. Reporting directly to the General Manager (UK & Ireland), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. This is a high-impact opportunity to help grow our Belfast market from the ground up. Working fully remote, you'll be combining proactive cold outreach with energising face-to-face field sales to win and onboard new partners. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact! • KPIs - Consistently achieve sales targets, • Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate), • Selling - Present, promote and sell products and services through product demos to prospective and existing partners, • Sales Cycle - Managing the entire sales process from prospecting to close, • Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives, • Collaboration - Work closely with other departments to ensure a seamless partner experience, • Market Trends - Provide feedback about ongoing trends in the industry, • Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM, • Business Partnering - Serve as a lead point of contact for partners on all commercial activities This list is not exhaustive and there may be other activities you are required to deliver. • Experience - Minimum 2 years of solid B2B sales with a track record of success, • Industry - SaaS, online marketplaces, or payment platforms is highly desirable, • Relationship Building - You are a true hunter and relationship builder, • Organised - You can multitask, prioritise and manage time effectively, • Curiosity - You are naturally curious and have a desire to continually grow and develop, • Bi-lingual - Fluency in English and another language, • Beauty & Wellness - Experience within the beauty and wellness industry At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. • Screen Call - Video-call with a member from the Talent Team (30 mins), • Skills & Experience - Video/In-person interview with a Business Development Manager and Team Lead (45 mins), • Presentation - Video/In-person interview with General Manager (UK & Ireland) and a Team Lead (75 mins) We aim to finalise the entire interview process and deliver feedback within 2 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

BlueOptima is a company built on transparency, collaboration, and accountability. We provide organizations with an objective, data-driven insight into developer efficiency, and how we operate internally is a direct reflection of this. We are a team made up of tenacious, ambitious, and hungry individuals, who strive to constantly improve and pull together to achieve our ambitious goals. Our company values, and genuine family-feel working relationships, lead to a working culture of collaboration, learning, autonomy, and high performance. Our Product BlueOptima provides industry-leading objective metrics in software development using our proprietary Coding Effort Analytics; enabling Fortune 500 organizations to deliver better software, faster and more efficiently. We currently are located in 6 countries: London (our HQ), Mexico, India, US, Japan and China. A total number of 115 employees (and increasing every day) from different nationalities and with over 25 languages spoken. Location: London Department: Sales Salary: £70k - £90k base (Double OTE) Our Senior Account Executives are an integral part of our Sales Team, responsible for delivering revenue from our range of products. You will work closely with our SDR team to generate opportunities, and deliver value to large enterprise customers by taking them through the full sales cycle. You will be a part of a larger EMEA Sales Team working closely with our SDRs and Lead Generation Team, and reporting directly to our Head of Sales. In this role you can expect to: • Have full accountability for closing business within your own pipeline with a consultative and solutions focused approach., • Work with our SDR team to target new business with large enterprises., • Work closely with our Customer Success team to close additional revenue through upselling and cross selling. Your career progression: In BlueOptima, we strive to strengthen your skills, widen your scope of work and develop your career fast. For this role, you can expect to have ownership of the direction of your career progression and either move into an Account Director role with more responsibility in closing and growing Key Strategic Accounts, or a Sales Manager role, which would focus on team development. In order to succeed in this role, you will need: • Demonstrable experience in Enterprise Sales, with a focus on solving complex issues and demonstrating value to Fortune 500 companies., • Strong ability to drive own pipeline beyond just SDR/Marketing pipeline, • Previous experience in selling products or services into large software engineering organisations, • A passion for building long lasting relationships with stakeholders, both externally and cross functionally within BlueOptima., • Experience selling security based products is desirable but not essential. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset, • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success, • Freedom to create your own success story in a high-performance environment, • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

At PubNub, we power real-time experiences used by millions of people around the world. Our platform enables businesses to build real-time applications through developer-friendly APIs and real-time infrastructure. PubNub powers the world's most engaging real-time experiences—including chat, live updates, and interactive applications—for more than 2,000 companies, including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs that help customers adopt more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success in this role means improving Net Revenue Retention (NRR), reducing preventable churn, and creating a steady pipeline of expansion opportunities across our existing customer base. If you enjoy turning customer insights and product usage data into relevant, well-timed marketing programs, this is a high-impact opportunity with significant ownership and room to grow. • Build customer lifecycle and nurture programs., • Design platform expansion and feature adoption campaigns., • Partner with GTME on customer health scoring., • Identify customer expansion signals using data., • Create ROI reports and value summaries for Account Managers., • Execute multi-team penetration campaigns within enterprise accounts., • Build win-back and customer re-engagement campaigns., • Analyze churn trends and improve retention strategies., • Partner closely with Customer Success and Account Managers., • Measure lifecycle program performance and optimize results. Minimum Requirements • 3+ years in B2B SaaS lifecycle, customer, or retention marketing., • Experience marketing to developer-focused audiences., • Data-driven approach to segmentation, timing, and measurement., • Hands-on experience with CRM and marketing automation., • Strong cross-functional collaboration with Customer Success and Sales. Nice to Have Skills • Experience using product usage data., • Familiarity with product-led growth programs., • Background driving expansion and Net Revenue Retention., • Experience supporting developer or technical customer bases., • Experience marketing to enterprise customers. At PubNub, you'll join a collaborative, people-first company where curiosity, ownership, and innovation are valued. We work across teams to solve meaningful challenges, create exceptional customer experiences, and build technology that powers real-time applications used around the world. As a remote-first company, we value flexibility, collaboration, and continuous learning. You'll work alongside talented colleagues who are passionate about solving complex problems and delivering meaningful impact for our customers. We offer competitive compensation and thoughtfully designed benefits to support your success and well-being. Applicants must be legally authorized to work in the United Kingdom. This is a fully remote position, with employment provided through an Employer of Record (EOR). PubNub is unable to provide visa sponsorship for this position. If you're excited about creating marketing programs that strengthen customer relationships, increase product adoption, and drive long-term growth, we'd love to hear from you. Join PubNub and help customers unlock the full potential of real-time technology. Candidates are expected to provide accurate, complete, and truthful information throughout the application and hiring process. Any material misrepresentation or omission may affect employment eligibility.

About Cylynt: Cylynt is a leading developer of anti-piracy and license compliance technology. We are an innovative company that has already established itself as the preferred supplier to industry leading enterprise software companies. With comprehensive software telemetry and SaaS based business intelligence solutions, our technology allows customers to track unlicensed corporate usage of their valuable software and convert unlicensed corporate users into paying customers. Position Summary: Cylynt is seeking to recruit a Senior Product Manager on an initial B2B 12 month contract, with responsibility for managing the entire product life cycle of a portfolio of products, from strategic planning to tactical activities. As a Product Manager, you will guide multiple engineering teams to bring our products to market and grow the company’s product portfolio – including evolving existing product capabilities and developing new products for the company. The successful candidate must have a minimum of 5 years’ experience as a Product Manager. Experience managing a mix of both SaaS and Enterprise software products is highly desirable. Job Profile: -Responsibility for managing the entire product life cycle from strategic planning to tactical activities. -Specifying market requirements for current and future products by conducting market research supported by visits to customers and partners. -Manage relationships with other teams throughout the organisation that are required to ensure successful product deliveries. -Work closely with engineering managers and engineering teams to fulfil the product backlog using Scrum/ Agile methodologies. -Contribute to a product go-to-market plan, and working with all departments across the business to execute. -Research and analyse technologies in the industry that can be utilized to contribute to the product’s success. -Encourage and promote innovation in the teams working on your products. -Manage strategic partnerships required to support the business. -The role requires occasional business travel, both domestic and international. Experience / Skills: -A minimum of 5 years’ experience as a Product Manager. -Experience managing SaaS products and technologies is essential. -Experience managing revenue-generating, customer facing products is essential. -Experience managing enterprise software products is desirable. -Experience of feature breakdown and user story writing. -Experience working with Agile/Scrum methodologies. -Good internal and customer presentation skills. -Excellent organization, time management, and project leadership skills. -Excellent English written and verbal communication skills. Candidate profile: -You must possess a blend of business and technical savvy skills; a big-picture vision, and the drive and know how to make that vision a reality. -You must enjoy spending time to understand customer problems and find innovative solutions for the broader market. -You must be able to communicate and collaborate effectively to accomplish your objectives in a geographically dispersed working environment. -You will work with multiple engineering teams, both local and remote, to define and develop product release requirements. -You will work with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customers. -You will also serve as the internal and external product evangelist, working with the sales channel and key customers. -You must be a highly motivated self-starter, versatile team player and a leader who can drive objectives to completion across an organization. -You must demonstrate a commitment to high quality, and a passion for learning new skills. Educational Requirements: -BSc in Computer Science or other equivalent technical/engineering discipline.

About Rated 🌐 _ 🌐 Rated offers node and node operator ratings, robust data pipelines and the most comprehensive infrastructure dataset, for Ethereum. In a few short months since founding, we have built a product that users love, and a product that offers a real service to the ecosystem. Our mission is to promote transparency, good standards and improve the foundation of Web3. Put simply, we cannot imagine a world where anywhere near 1% of the worlds transactions run on a blockchain, without transparency at the base layer. We are here to enable this future. 💼 The Role We welcome applications from folks that don’t exactly fit the mold of the explicit roles we are hiring for, but find themselves intellectually taken and mission aligned with the vision we’re pursuing. You might be: • a budding Protocol Researcher/Designer with engineering and/or data skills;, • a Developer Evangellist with a strong track record of success;, • a visionary Brand person that resonates with our mission and vision;, • a Community Manager or Customer Success person that’s adept in Web3 infrastructure;, • a seasoned Enterprise Sales leader with experience in sales cycles;, • or a talented up and comer that’s committed to the industry and its future.But also you might not be those things—surprise us!, • We’re a highly technical 12 person team (and growing!), working in a hybrid/remote set-up, with a home base in London, UK., • We are all deeply embedded in the ecosystem and are working very close to the fold, in terms of research and development in Web3 infrastructure., • Competitive salary & equity package, • Flexible PTO, • Hybrid/remote work set-up with a homebase in London, • We are also offering visa sponsorship for candidates who wish to relocate to the UK.

Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane, and we’re building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We’re a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we’ve raised $69M to date. Learn more at _ Upbounds' EMEA Global Account Manager (GAM) is responsible for the health, growth, and long-term success of Upbound's global enterprise customer relationships. While our Account Executives open doors, the GAM owns what happens after — driving adoption and customer success, uncovering expansion opportunities, and becoming a trusted partner to platform and infrastructure leaders at our largest, global accounts. This is not a reactive support role. The GAM proactively builds executive relationships, develops account growth plans in collaboration with the Customer Experience team, and leads commercial conversations around renewals and upsells. You'll work cross-functionally with solutions engineering, product, marketing, and customer success to ensure customers are continuously. This role is looking for someone that is in the EMEA region. In this role, you will: • Own a portfolio of global enterprise accounts with full accountability for net revenue retention (NRR) and expansion targets., • Serve as the primary executive relationship owner post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite., • Develop and execute account plans that map customer business objectives to Upbound's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies., • Lead commercial negotiations for renewals and upsells, partnering with Legal, Finance, and Customer Success as needed., • Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and Customer Success to ensure customers are realizing measurable value., • Act as the customer's advocate internally, surfacing product feedback, escalating issues, and influencing roadmap prioritization on behalf of your accounts., • Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your portfolio., • Represent Upbound at customer Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), industry conferences, and on-site visits as needed., • Collaborate with the Account Executive team to ensure seamless handoffs and a coordinated go-to-market approach within named accounts. You are a good fit if you have: • A minimum of 8 years of relevant work experience with a proven track record of owning and growing global enterprise accounts, consistently achieving or exceeding growth, NRR, and expansion targets., • Experience managing complex, multi-stakeholder relationships at Fortune 500 or G2K companies, including VP and C-level engagement., • A background in cloud, infrastructure, platform, or developer tooling: you understand the technical landscape and can speak credibly with engineers and architects., • Demonstrated ability to build account plans that tie customer outcomes to product value and commercial growth., • Strong commercial acumen: you're comfortable leading renewal and expansion negotiations and navigating complex enterprise procurement cycles., • Experience with value-based selling frameworks and MEDDPICC qualification, applied to post-sale account management and expansion., • Excellent communication skills: written, verbal, and in executive presentation settings., • Strong program management and organization skills, driving recurring cadences and touch-points with the customer., • A customer-first mindset balanced with healthy business instincts; you know when to advocate for the customer and when to hold firm commercially., • Comfort operating in a fast-moving, early-stage environment where the playbook is still being written. It is a plus if: • Familiarity with Kubernetes, Crossplane, Terraform, or cloud-native infrastructure concepts., • Experience with usage-based or consumption pricing models., • Prior experience at a Series A/B infrastructure or developer tools company., • Established relationships within the platform engineering or cloud architecture community. #LI-REMOTE At Upbound, you’ll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit _.

About the Role As an Account Manager at Swanky, you’ll play an important role in supporting the long-term success and growth of our retained ecommerce clients. Working with a range of ambitious retail and ecommerce brands, you’ll act as a key day-to-day partner to clients while helping coordinate activity across internal teams to ensure work remains organised, aligned, and moving forward effectively. This is a collaborative, fast-paced role suited to someone who enjoys building strong relationships, thrives in a team environment, and is confident managing multiple priorities at once. You’ll work closely with developers, designers, strategists, and specialists across a variety of ongoing client initiatives, helping maintain clear communication, delivery visibility, and strong operational organisation across accounts. Alongside supporting day-to-day account delivery, you’ll contribute to roadmap planning, ongoing optimisation, and wider growth conversations, helping clients continue to evolve and improve their ecommerce experience over time. We’re looking for someone who is proactive, organised, commercially aware, and comfortable taking ownership of their accounts while knowing when to collaborate, challenge, or escalate appropriately. Cultural fit is hugely important to us at Swanky. We’re looking for someone who is approachable, adaptable, solutions-focused, and genuinely enjoys working closely with both clients and colleagues. The ideal candidate will bring a positive attitude, strong communication skills, and a willingness to learn and grow within a supportive, ambitious, and evolving agency environment. Key Responsibilities Client Relationships & Account Growth • Build strong, trusted relationships with clients, becoming a reliable day-to-day partner across ongoing retainers and growth plans., • Develop a strong understanding of each client’s business, priorities, and commercial goals to support long-term success., • Support strategic account planning, helping clients prioritise initiatives that drive growth and improve performance., • Lead clear, confident communication across meetings, project management platforms, and written updates., • Help identify opportunities to add value across accounts through proactive recommendations and ongoing collaboration. Account Coordination & Delivery • Coordinate ongoing account activity across multiple retained clients, ensuring priorities, timelines, and deliverables remain organised and on track., • Use project management software to manage workflows, maintain visibility across accounts, and support efficient collaboration between teams., • Work closely with developers, designers, strategists, and specialist teams to ensure work progresses smoothly and aligns with wider account goals., • Proactively identify risks, blockers, or gaps in delivery and work collaboratively to resolve them effectively., • Support roadmap planning and ensure priorities remain aligned with client objectives and business needs. Teamwork & Operational Excellence • Foster strong cross-functional collaboration, helping teams stay aligned, informed, and focused on shared outcomes., • Contribute to the continuous improvement of internal processes, workflows, and ways of working across account delivery., • Support a positive, collaborative team culture built on communication, accountability, and mutual respect., • Balance multiple priorities with confidence, adaptability, and a calm, solutions-focused approach. Industry Awareness & Strategic Thinking • Stay informed on Shopify updates, ecommerce trends, and emerging digital best practices., • Bring proactive ideas and insights into client conversations and internal discussions., • Support strategic thinking across accounts by helping identify opportunities for optimisation, innovation, and long-term growth. Required Skills & Experience • Strong organisational and time management skills, with the ability to manage multiple clients, priorities, and deadlines simultaneously, • Excellent written and verbal communication skills, with confidence leading client conversations and translating technical or strategic information clearly, • Experience coordinating cross-functional teams, • Comfortable using/willing to learn project management tools and structured workflows (e.g. Wrike, Asana, ClickUp, Monday, Jira), • Proactive problem-solving mindset, with the ability to identify risks and keep momentum moving, • Strong attention to detail and ability to maintain high standards across delivery and communication, • Confident working in a fast-paced, changing environment with multiple moving parts Desirable Skills & Experience • Experience working within ecommerce, retail, or digital agency environments, • Familiarity with Shopify or other ecommerce platforms, • Exposure to CRO, UX, SEO, paid media, CRM, retention, or wider digital growth disciplines, • Understanding of agile delivery methodologies or sprint-based working, • Experience working with enterprise or multi-stakeholder clients, • Interest in ecommerce trends, emerging technologies, and digital customer experience What We Offer • Competitive salary DOE, • 30 days holiday per year inclusive of bank holidays, plus 1 additional day per full year served, capped at 5, • Flexible working hours during the day, • Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully remote role for the right candidate), • Employee Assistance Programme with 24/7 access to services, • Free unlimited tea, hot chocolate, coffee and healthy snack bar (in the office), • MacBook Pro (or your preferred choice of tech), • The opportunity to work with ambitious, fast-growing brands on exciting and evolving ecommerce strategies, • Opportunities for career development within a highly collaborative and growing agency, • Regular company socials and events, • Opportunity for occasional travel to client meetings and conferences No Recruiters

Description Our tech client is looking for an Events Project Manager to work closely with internal stakeholders to support and manage first- and third-party events, executive side meetings, and executive roundtables. The ideal candidate has experience supporting large-scale events within a fast-paced technology environment and is highly organized, proactive, and comfortable managing multiple workstreams simultaneously. This role requires strong communication skills, operational excellence, and the ability to collaborate across cross-functional and global teams. The team helps startups accelerate growth by providing access to technical support, sales and marketing resources, new growth opportunities, and the ability to scale through a global ecosystem. This is a fully remote contract position; however, occasional travel in Europe may be required to support on-site events. The contract is expected to run through 6/30/27, with potential for extension. Candidates must be local to London, England, UK. Responsibilities: • Provide end-to-end event support for a portfolio of predetermined first- and third-party events ranging from small executive engagements to large-scale events with 100,000+ attendees, • Establish and manage Rhythm of Business (RoB) processes and event planning workflows, • Create and distribute event communications, including emails, newsletters, stakeholder updates, and post event follow-ups, • Coordinate speaker logistics and content management, • Lead planning calls and meetings with partners and internal stakeholders to support event prep, • Manage ongoing communications with internal stakeholders, external partners, show organizers, vendors, and cross-functional teams to ensure events are delivered on time and within budget, • Develop and maintain detailed project plans and workback schedules with clearly defined roles, responsibilities, and deadlines, • Support booth planning and design coordination when applicable, • Coordinate executive, customer and external partner engagement experiences including roundtables, receptions, and dinners, • Track event performance metrics, ROI, and post-event reporting in all systems of record Requirements • 5+ years of event coordination, event management, or program management experience supporting cross-functional global teams & complex workstreams, • Strong project management skills with attention to detail and follow-through, • Exceptional communication, organizational, and cross-group collaboration skills, • Proven ability to work independently while managing multiple stakeholders and competing priorities, • Experience supporting programs and managing both first- and third-party events within the technology industry, • Highly proactive with the ability to manage multiple priorities and stakeholders simultaneously, • Strong analytical, organizational, communication, and decision-making skills, • Experience coordinating webinars, virtual events, and digital event platforms, • Strong proficiency with Microsoft tools including Outlook, PowerPoint, Excel, SharePoint, Teams, Loop, Dynamics and Azure DevOps preferred, • Experience with contracts/agreements and budget tracking, • Familiarity with tech ecosystem, partner/channel programs, or enterprise technology environments preferred, • Proven success working in remote and globally distributed team environments Benefits Compensation Range: ~ £100K per year This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. This is a fully remote contract position; however, occasional travel in Europe may be required to support on-site events. The contract is expected to run through 6/30/27, with potential for extension. Candidates must be local to London, England, UK.

SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. SafetyCulture is among the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often! An awesome opportunity has arisen for a German speaking Senior Customer Success Manager to join our team! This is a full time role that will be hybrid-flexible from London. You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing Enterprise customers in the Manufacturing, Transport, and/or Logistics industries. Apply today to join a groundbreaking team! • 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation, • Professional fluency in German and English, • Relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries, • Strong ability to build executive relationships and drive business value for Enterprise customers, • A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies, • Persuasion and presentation skills, with the ability to communicate up and down an organisation, • Ability to actively listen, understand customer pain points and take action, • Thrives in a fast-paced, dynamic environment, • Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them adopt and maximise the value of our solutions, • Understand customers’ business objectives, challenges, and industry-specific needs to drive success, • Own customer retention, ensuring renewals and reducing churn risk through proactive engagement, • Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion, • Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices, • Advocate for customers internally, influencing product development based on industry trends and customer feedback, • Contribute to the development of industry-specific playbooks, collateral, and case studies, • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You’ll also receive other perks such as: • Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy, • Quarterly celebrations and team events, including the annual Shiplt! global offsite, • Table tennis, board games, gym sessions, book club, and pet-friendly offices.We’re committed to so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in , the and the . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via , , and .To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Business Development Manager – Enterprise Team KnowledgeBrief • Start Date: We are hiring for multiple vacancies due to high growth. Successful candidates can start from July 2026, • Full-time, Remote/Hybrid - While the role is advertised in a specific area, it is remote and we operate on a home-working model. The candidate must be able to travel to London minimum 6 times per year for operational meet-ups, training days and company away days. Travel to London for team days is reimbursed in full., • Salary: £30,000 to £40,000 per annum basic salary, dependent on experience. (At this stage, the higher end of the salary banding will be considered for candidates with considerable experience selling within the apprenticeship or training sector.), • Commission: Uncapped commission on all apprenticeship starts once monthly target is met., • Closing date for applications: Sunday 31st May 2026 Ready to Shape the Future of Leadership and Business Management? Want to help redefine how Leadership professionals learn, lead, and succeed across the UK? At KnowledgeBrief, we partner with organisations across industries to elevate leadership through emotionally intelligent, evidence-based learning. Apprenticeships are at the heart of our delivery, providing high-impact, on-the-job development that upskills leaders, inspires the next generation, and helps businesses embed inclusive, values-driven cultures at scale. Learn more about our values and vision at _ Business Development Manager – What You’ll Be Doing As part of the Enterprise team, you’ll collaborate with a close-knit group of six experienced Business Development Managers. You’ll proactively uncover new opportunities with enterprise, levy-paying clients through confident, data-driven market research. The team leverages a range of outreach strategies including cold calls, email, LinkedIn, and marketing initiatives to connect with potential clients and drive meaningful engagement. Given the longer and more complex sales cycles typical in enterprise accounts, you’ll need to strategically prepare, research, and build outreach campaigns that target key stakeholders such as HR Directors, L&D Directors, Chief People Officers, and other senior decision makers. Success in this role requires organisation, patience, and the ability to build strong, long-standing relationships with multiple stakeholders across large organisations. We are also hiring Business Development Managers for our SME team, which you can explore on our careers page at _ Business Development Manager – What’s On Offer • Full-time role, 37.5 hours per week, • Salary: £30,000–£40,000 per annum, dependent on experience, • Uncapped commission on all apprenticeship starts once monthly target is met, • Opportunity to undertake a fully funded Chartered Management Institute qualification, • Career progression to Senior Business Development Manager based on performance and length of service, • 5.6 weeks annual leave entitlement, plus bank holidays, • Paid company closure over the winter holidays, • 2 weeks full sick pay per year Ideal Candidates Will Showcase Some or All of the Following • Proven success in telesales or business development (essential), • Experience in selling apprenticeships and training (desirable, but not essential), • Target-focused, driven, and motivated by success, • Warm, able to connect with a variety of stakeholders and build strong relationships, • Confident and effective communicator, particularly with senior stakeholders, • Customer-focused mindset across diverse industries, • Passion for leadership, learning, and helping others grow, • Self-motivated, resilient, and adaptable, • Organised, enthusiastic, and goal-oriented Recruitment Process Shortlisted candidates will be invited to a 45-minute teams call with myself to discuss the role and alignment to the requirements. Successful candidates will be invited to an interview with the Sales Manager. We have a designated interview date of Wednesday 3rd June, though we may be flexible with this if slots get filled up. Ready to Apply? If you’re excited by the idea of helping leaders grow, and growing your own career in the process, send us your CV and we will be in touch. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified candidates will be considered.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.