Trabajos Customer Service en Welwyn Garden CityCrear alertas

German Customer Service Advisor\n £30,000 - £35,000\n Hybrid Working – 3 Days Office Based / 2 Days Remote - Hatfield\n \n \n CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Advisor to join their growing operations team. This is a great opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-pace...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Client Services / Project Manager \n Permanent \n Onsite \n Salary dependent on experience \n Job purpose: Client Services / Project Manager \n We are working with a leading organisation within their industry who are looking for a Client Services / Project Manager to join their team. This is a fast-paced, client-focused role where you will be responsible for managing projects from initial brief through to final delivery, acting as the key link between clients and internal production teams. \n Responsibilities: Client Services / Project Manager \n\n • Act as the main point of contact for clients, providing clear and proactive communication\n, • Manage projects from quotation through to fulfilment and delivery\n, • Prepare estimates, manage job tickets, purchase orders, and supplier requirements\n, • Provide guidance on print specifications, materials, and production processes\n, • Translate client briefs into accurate production instructions\n, • Work closely with internal teams including pre-press, print, finishing, and logistics\n, • Manage proofing and approvals while maintaining quality and colour standards\n, • Resolve any issues quickly to ensure deadlines and client expectations are met\n\n \n Skills / Experience: Client Services / Project Manager \n\n • Previous experience within a commercial print, print management, or similar environment\n, • Strong project management skills with the ability to manage multiple live projects simultaneously\n, • Good understanding of print processes, materials, and production workflows\n, • Excellent communication and stakeholder management skills\n, • Highly organised with strong attention to detail\n, • Proactive, solutions-focused, and confident working in a fast-paced environment\n\n \n Desirable Experience: Client Services / Project Manager \n\n • Experience using MIS systems such as Tharstern\n, • Knowledge of outsourced print and supplier management\n, • Understanding of colour management and finishing techniques\n\n \n Response Personnel, an independently owned company and experts in recruitment since 1997. \n Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. \n For information on other roles, we have available please call for further details.

Account Manager \n About the Role \n We are recruiting an Account Manager to join a growing team of 30 account managers. This is an excellent opportunity for someone at the start of their career, including recent graduates, who has strong customer service skills and some office experience. \n The role focuses on relationship management and supporting an existing portfolio of clientswith no sales involved. Reg... \n \n ZIPC1_UKTJ

Are you looking for a role that offers career progression, real work-life balance and structured professional development? \n Our client is a forward-thinking, people-focused organisation based in Hatfield and they’re looking for an Account Manager to join their close-knit team. You’ll receive full, comprehensive training from day one — no prior debt recovery experience required. \n Why this role stands out \n\n • 35-hour working week – Monday to Friday, 9am–5pm\n, • £26,000 basic salary + up to £6,000 achievable bonus\n, • Bonus structure designed to be realistic, transparent and regularly achieved\n, • Structured training plan and ongoing coaching to support your development\n, • Team-orientated, collaborative environment where success is shared\n, • A business that genuinely invests in its people\n\n The Role \n As an Account Manager, you’ll manage a portfolio of B2B accounts, acting as a professional point of contact while building strong client and debtor relationships. \n Your responsibilities will include: \n\n • Managing corporate client accounts\n, • Contacting debtors via phone, email, letters and SMS\n, • Negotiating payment plans and resolving disputes\n, • Ensuring compliance with all regulations and industry standards\n, • Maintaining positive, long-term client relationships\n, • Working closely with colleagues in a supportive team environment\n\n Full training is provided, giving you the confidence and knowledge to succeed. \n What we’re looking for \n\n • Confident, positive, and professional communication style\n, • A willingness to learn and develop new skills\n, • Strong listening and negotiation abilities\n, • Good business awareness\n, • Comfortable using MS Office\n, • Adaptable, resilient, and team-focused\n\n Rewards & Benefits \n\n • £26,000 salary + up to £6,000 performance bonus\n, • Professional development and ongoing training\n, • Friendly, team-based culture with collaborative targets\n, • Company events, social activities and away days\n, • Long-term career progression within a stable, growing business\n

Customer Success Team Leader Location: Hatfield, Hertfordshire Salary: Up to £40,000 Hours: Monday to Friday, 7:30am to 4:30pm Office Based: 5 days per week \n Lead. Inspire. Deliver. \n Are you an experienced Customer Service Team Leader looking for your next challenge? Do you thrive in a fast paced environment where no two days are the same? Are you passionate about developing people, improving processes and delivering an exceptional customer experience? Our client who is in the construction industry, is looking for an ambitious Customer Success Team Leader to join their growing business. Reporting directly to the Head of Operations, you will play a key role in leading a busy customer success team while remaining hands on in the day to day operation. \n About the Role This is not a role where you sit behind a desk managing from a distance. You'll be working alongside your team of five, leading by example and supporting customers while ensuring the department runs efficiently. You'll oversee your own customer region, deal with customer enquiries, quotations, order processing, invoicing and delivery queries while coaching and developing your team to deliver an outstanding customer experience. Working closely with Sales, Warehouse and Supply Chain, you'll ensure customer orders are delivered accurately and on time while driving continuous improvement across the department. \n Key Responsibilities ·Lead, motivate and develop a team of five Customer Success Advisors. ·Manage day to day customer service operations. ·Lead by example and remain actively involved in the team's workload. ·Monitor team performance through KPIs and service levels. ·Conduct one to ones, performance reviews and coaching sessions. ·Support recruitment, onboarding and training of new team members. ·Manage performance, attendance and employee development. ·Process customer orders, quotations and invoicing. ·Resolve customer issues quickly and professionally. ·Liaise with Warehouse and Supply Chain to ensure orders are delivered on time and in full. ·Identify opportunities to improve customer service and operational efficiency. \n About You: \n We're looking for someone who enjoys being part of the team and isn't afraid to roll their sleeves up. You'll have previous experience leading a customer service team within a busy environment and be confident managing performance, coaching colleagues and making decisions under pressure. Ideally you'll have experience within construction, or another technical product environment. \n You'll Have ·Previous experience leading a customer service team. ·Experience managing KPIs and team performance. ·Strong leadership and coaching skills. ·Excellent communication and problem solving abilities. ·The ability to prioritise in a fast paced environment. ·A proactive and organised approach. ·Strong IT skills, including Microsoft Office and ERP or order management systems. ·A commercial mindset with a focus on delivering exceptional customer service. \n What's on Offer ·Salary up to £40,000 ·Monday to Friday, 7:30am to 4:30pm ·25 days annual leave plus Bank Holidays ·Christmas shutdown from Christmas Eve until the first working day in January, days allocated out of your annual leave ·Workplace pension ·Genuine opportunity to shape and develop a growing customer success team ·Join a successful and expanding business with ambitious growth plans \n Why Join? My client has built an outstanding reputation throughout the UK and Europe. The business prides itself on its people, customer experience and collaborative culture, making this an exciting opportunity for someone looking to make a real impact within a growing organisation. If you're a motivated leader who enjoys developing people, improving customer service and working as part of a close knit team, we'd love to hear from you. \n Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.

We're looking for a reliable, self-motivated Night Porter to be the primary point of contact for guests and the hotel overnight. Night Porter Full or Part-Time - Hertford. Night Porter - Full Time / Part Time (11:00pm - 7:00am).

A well-established firm of Chartered Accountants in Hertfordshire is looking to recruit an Audit & Accounts Manager or Assistant Manager.This is due to ongoing growth, and you will be taking over clients from several of the existing partners’ portfolios.With around 40 staff, the firm acts for

Hybrid role - 2 days based in the Hatfield office and 3 days WFHHours of work: Monday - Friday 9-5pm You will be working for a global, leading, family run business who specialises in delivering ground engineering and structural stabilisation. This company genuinely cares about the team and everyone's opinion counts. You'll be joining a small and collaborative team where your ideas are valued and taken on board. What they offer: A clear path for career progression.You will need to be tech-savvy.Financial incentive for improvement ideas.Supportive culture and work-life balance.What the role involves: • You will be responsible for driving the initial customer experience., • ...

Key Account Manager Location: Welwyn Garden City Salary: Basic salary DOE We need someone who is energetic, proactive and a real people person. You will be responsible for looking after a handful of clients and all of their temporary workforce. Benefits: Annual superstar trip Summer and Christmas parties Length of service bonus Wellbeing events Company wide bonus scheme Account Manager day to day: Visit clients onsite Screening candidates for live and prospect jobs Present prospect candidates to clients Manage and nurture existing clients and candidates Build and develop on your own market knowledge Running payroll for your desk Compliance of all candidates What we're looking for to be a Account Manager Recruitment background is desirable but not essential Willingness to learn is key Strong organisational skills with the ability to multitask Excellent communication and interpersonal skills A proactive and solutions-focused approach High attention to detail and accuracy Confident in speaking and meeting new people You must also hold a UK Driving Licence and have your own car as there will be paid, local travel to clients. If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold your provided data. Than...

German Customer Service Advisor. CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Advisor to join their growing operations team.

Customer Success Team Leader Location: Hatfield, Hertfordshire Salary: Up to £40,000 Hours: Monday to Friday, 7:30am to 4:30pm Office Based: 5 days per week Lead.Are you an experienced Customer Service Team Leader looking for your next challenge? Do you thrive in a fast paced environment

Job Title: Account Manager Location: Hertford Salary: £25,000 to £28,000 per year 25 days holiday plus bank holidays We are looking for an Account Manager to join a specialist debt recovery team in Hertford. The company supports property owners landlords and managing agents with the recovery of service charges ground rent and associated arrears. This is a detailed client focused role where you will manage your own caseload and provide a professional and efficient service from start to finish. This suits someone organised confident with numbers and comfortable dealing with property owners solicitors and clients in a calm polite manner. What you will do: • Manage a personal caseload of management fee and ground rent arrears • Take payments by card and allocate cheque payments • Discuss payment plans and agree arrangements where appropriate • Handle disputes on individual cases and work towards resolution • Obtain land registry documents including titles leases and transfers • Make and receive calls from owners solicitors clients and mortgage lenders • Respond to written and email queries in a clear professional way • Use client systems to obtain statements demands and invoices • Prepare and serve Section 121 Notices when required • Keep clients updated on case progress and report outcomes accurately What we are looking for: • High attention to detail wit...

Account Manager About the Role We are recruiting an Account Manager to join a growing team of 30 account managers. This is an excellent opportunity for someone at the start of their career, including recent graduates, who has strong customer service skills and some office experience. The role focuses on relationship management and supporting an existing portfolio of clients—with no sales involved. Regular face‑to‑face client meetings are an important part of the role. A company car is provided. Hybrid working is available after probation. Key Responsibilities Build positive, lasting relationships with clients Manage and develop an existing client portfolio Deliver excellent customer service Attend client meetings as required Ideal Candidate We are looking for someone who: Is a natural rapport builder with a positive and enthusiastic approach Has excellent customer service skills Is numerate and confident using Word and Excel (GCSE Maths Grade B/Level 6) Can resolve issues efficiently Has strong presentation skills Holds a full driving licence This role is particularly suitable for: Individuals at the early stage of their career Graduates seeking their first client‑facing role * Candidates with some office experience looking to progress What’s on Offer You’ll join a relaxed yet professional team...

We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If

To respond to customer enquiries regarding a wide range of Council services predominantly through face-to-face contact, but also via telephone and email, in compliance with Council policies and procedures and support Customer Services Officers in the day to day running of Area offices. As a Customer

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Have strong communication skills and customer service skills. Are you looking for a new career in sales and customer service?.

This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. Identify opportunities to recommend additional products and services. Process customer orders, quotati

An established sales and marketing organisation is seeking individuals with strong people skills to represent clients through face-to-face customer engagement activities with customer service and sales. If you're seeking an opportunity that allows you to utilise the customer service and sales commun

Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced sales porfessionals. Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and custo

Our client work with their customers and communities to change lives, and theyre looking for a highly motivated Customer Service Officer to join their Customer Service Team and help them deliver an exceptional experience to their customers. As a Customer Services Officer, you will act as the voice a

Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and customer service skills. Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced s

Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and availability Work in partnership with customers and stakeholders to resolve issues Run dail

Lotus Natural Foods, the healthy snacking division of Lotus Bakeries and a portfolio of 5 incredible brands; BEAR, TREK, nakd.Kiddylicious and Peters Yard, all having their own distinct proposition and role within our business.We have great ambitions for all our brands, ensuring that as a business w

Provide excellent customer service and respond to inquiries. Support the sales team with customer outreach.

Previous experience in customer service, customer care. You'll be the main point of contact for homeowners, managing customer enquiries, defects, and aftercare from legal completion through the warranty period. Working closely with site teams, subcontractors, and suppliers, you'll ensure issues are

Interested in gaining practical experience within sales and customer engagement, even without previous experience?. As a result, they are looking to expand their sales division to support ongoing customer acquisition campaigns through face-to-face interactions within residential sales environments a

Customer Service Coordinator (Hybrid Working Available) Based Dorset/Devon/Somerset Job Type: Full-Time ( Maternity cover contact starting August 2026 ) £28k - £32k pro rota An exciting opportunity has arisen for a Customer Services Coordinator to join a growing developer with an excel

If you are experienced in high-touch, personalised customer service, we have a fantastic opportunity to join a well-established company based in St Albans. Free parking! Staff discount Team and social events Key Responsibilities: * Deliver exceptional customer service across all commun

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Customer Service Advisor (12month Fixed Term Contract). Use

Our Customer Service Advisors are the first point of contract within a team, and provide excellent customer care to both our external and internal customers. To provide a customer focussed, proactive, comprehensive and high quality administration service to internal teams and externa. We run essenti

You'll take ownership of complex repairs, work closely with site teams to provide updates, and help resolve issues where service standards may have been impacted, always maintaining customer confidence and delivering a positive experience. Welwyn Garden City, playing a vital role in ensuring repairs

The key objective of the role is to support the Customer Service & Export Team,. Service & Export Administrator. You will focus on servicing customer requirements, including order processing,.

As a Customer Service apprentice, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Full time on the job training working with third party supplier, you will build on your customer service skills and qualify with a leve

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignm

TSB | Customer Service Consultant | Grade B | Contact Centre | Swansea | 12 month FTC. As the friendly voice of TSB, you'll provide outstanding service over the phone, supporting customers with their banking needs while building trust through every interaction. Understanding customer needs and provi

Join us as a Customer Service Advisor - We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times - You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

Role Overview: We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service agent roles, to take part in upcoming market research studies. We help connect everyday people with flexible remote market research opportunities that i

Royal Mail is embarking on a pivotal transformation of its Customer Service function, seeking a Customer Service Transformation Director to lead a high-profile 18-month programme. The role, based at the London Head Office with hybrid working, aims to modernise a digital-first customer experience, re