Trabajos Customer Service en Walton On ThamesCrear alertas

Reception and Customer Service (Placemaker) - Evenings - Walton-on-Thames.

Paywall & Sales Operations Lead Surbiton, Surrey (Office-based)£28,000 rising to £30,000 after probation + up to £6,000 bonus (OTE £36,000)We are currently working with a digital marketing agency who specialise in the social media management of online content creators.This is a varied role combining operations, performance management, data analysis and team leadership. You'll manage a portfolio of creators, optimise revenue performance and oversee a remote operations team to ensure everything runs efficiently.What you'll be doing: Manage and support a portfolio of creatorsAnalyse performance data and identify growth opportunitiesDevelop pricing and monetisation strategiesManage and coordinate a remote operations teamProduce performance reports and recommend improvementsImprove processes and maintain operational standardsAbout you: Organised, proactive and solutions-focusedCommercially minded with strong attention to detailConfident communicator who can build relationshipsComfortable managing multiple priorities and working with dataExperience in operations, account management, customer success, digital marketing or team leadership is beneficialWhat we offer: Performance-based bonus scheme28 days paid leave (including bank holidays)Gym membershipWorkplace pensionLearning & development opportunitiesTeam events and a fast-paced, supportive cultureIf you're looking for a role with real ownership, career progression and the opportunity to make a direct impact in a rapidly growing business, we'd love to hear from you.TPBN1_UKTJ

A fantastic opportunity has arisen for an Account Manager / Internal Sales Executive to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales. THE ROLE To maximise growth of sales within the branch and surrounding area Managing a ledger of existing accounts and building customer relationships Developing new business opportunities and calling lapsed and dormant accounts Answering general enquiries, advising product availability, delivery dates etc Issuing quotations in response to enquiries General sales administration Ensuring outstanding levels of customer service at all times. KNOWLEDGE/ EXPERIENCE REQUIREMENTS Previous internal sales and customer service experience within a sales environment Exceptional sales and customer relationship building skills at all levels Strong negotiation and facilitation experience with problem solving ability Ability to identify and understand business opportunities and build long term relationships with customers Strong commercial awareness and excellent communication skills For the right person there is a fantastic package on offer including: Generous basic salary Annual Bonus scheme * Variety of additional incentives Mandeville is acting as an Employment Agency in relation to this vacancy

Are you a pet lover with a friendly personality? Do you have a passion for providing excellent customer service? If so, we have the perfect opportunity for you! Customer Service Agent, with AIRFREIGHT EXPERIENCE Location: Heathrow Area Working Hours: Monday - Friday, 08.30 AM - 5:30 PM Salary: Circa. £30,000 per annum for the right person Our client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports. You will be responsible for coordinating the logistics of exporting pets, ensuring all paperwork and processes are handled efficiently and you will occasionally drive the company van to drop off pets at Heathrow Airport. You will collaborate with team members to ensure seamless operations and excellent customer experiences. Requirements: A genuine love for animals and a friendly, approachable demeanour. Strong communication and interpersonal skills. FULL UK DRIVING LICENCE with the ability to drive the small company van as rarely needed. Airfreight experience required, Excellent organisational skills and attention to detail. Ability to work well in a team-oriented environment. What’s On Offer: Comprehensive training in all aspects of the pet export process, providing valuable air freight experience. A supportive and pet-friendly work environment. Opportunities for growth and advancement within the company. Note: Due to the nature of the job, a love for animals is essential, as you will be working in an environment with pets present so no allergies, please but lots of pet cuddles

Freightserve recruitment are looking for a Cargo Reservations Agent for a well established Airline GSA based in the Heathrow area. Role:- Manage the day-to-day customer service activities for a key airline. Will be ensuring the smooth operational flow, monitor and recording of all reservations. RESPONSIBILITIES:- • Manage complete end-to-end booking process. • Direct interface with UK freight forwarders, overseas offices, interline partners, GHAs & other Company offices. • Keeping in-house and airline system up to date, including full data capture. • Oversee Pre Bookings. • Acting as main contact through both customer calls and emails • Deal with pricing enquires and rates. • Managing capacity control and priorities. • Responding to request for tracking information & post flights. • Dealing with customer complaints and service issues. • Provide booking list to GHAs and pre-alert outstations. • Oversee trucking to ensure smooth transit. SKILLS & EXPERIENCE:- • Ideally candidate should have Airline, GSA or Freight Forwarding experience. • Have outstanding customer service skills and good understanding of the cargo market • Ability to work in a fast paced environment handling multiple initiatives and prioritize own workload. • Autonomy in the role and capacity management. • Must be articulate and possess good interpersonal skills. • Competences in IT programs, strong analytical skills, planning and organization Working hours are; Monday to Friday 9am - 5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Audit Support Manager - 3-Month FTCImmediate Start - Hybrid - 3 days from Heathrow Office - 2 days remote.The OpportunityJoin our Finance team as an Interim Audit Support Manager , where you will play a key role in ensuring the successful delivery of the UK year-end statutory audit. Reporting to the Financial Controller, you will act as the primary liaison between the Finance team and external auditors, coordinating audit requests, reviewing submissions, and ensuring all audit deliverables are completed accurately and on time.This is a hands-on role requiring strong financial accounting knowledge, excellent organisational skills, and the ability to manage multiple stakeholders in a fast-paced environment. You'll also use SAP Fiori extensively to extract financial information, investigate transactions, and compile supporting audit evidence, enabling the Finance leadership team to remain focused on business-as-usual activities throughout the audit process.Key ResponsibilitiesAct as the main day-to-day contact for external auditors throughout the UK year-end audit.Manage the audit request process, ensuring requests are allocated, tracked and completed within agreed deadlines.Maintain audit tracking reports and provide regular progress updates to Finance leadership.Coordinate responses across Finance and other business functions to ensure timely delivery of audit evidence and queries.Review audit responses before submission, ensuring they are accurate, complete and appropriately supported.Escalate risks or delays that may impact audit timelines.Maintain an organised repository of audit evidence and supporting documentation.Extract financial reports, review transactions and obtain supporting information using SAP Fiori.Perform reconciliations and analyse financial data to support audit requirements.Assist with the preparation and review of statutory financial statements, balance sheet reconciliations and year-end schedules.Build strong working relationships with internal stakeholders and external auditors.Identify opportunities to improve audit coordination, documentation and future audit readiness.Ensure compliance with company Health & Safety policies and procedures.What We Are Looking ForSkills, Experience & BehavioursQualified Accountant (ACA, ACCA or equivalent) or qualified through significant relevant experience.Demonstrable experience supporting or coordinating external statutory audits.Strong understanding of UK statutory reporting requirements.Experience working with SAP Fiori to extract and analyse financial information.Experience coordinating audit activities across multiple stakeholders.Strong analytical and problem-solving skills with excellent attention to detail.Advanced Microsoft Excel skills, with strong PowerPoint capability.Excellent organisational, planning and time management skills.Strong communication and stakeholder management skills.Ability to work independently, manage competing priorities and meet tight deadlines.Hands-on, proactive approach with a strong sense of ownership and accountability.Desirable ExperienceExperience working with Big Four audit firms.Experience using audit request management tools or shared document repositories.Previous experience identifying and implementing audit process improvements.Why You Will Love Working With UsOpportunity to play a critical role in delivering a successful UK statutory audit.Work closely with senior Finance leaders and external auditors.Collaborative and professional team environment.Gain exposure to complex financial reporting and audit processes within an international business.What We OfferCompetitive daily rate/salary.Opportunity to work within a leading international organisation.Supportive and collaborative Finance team.Valuable experience within a fast-paced, professional environment.About UsTCR is a leading provider of vehicle maintenance solutions, committed to excellence in safety, reliability, and customer service. We prioritise passion, integrity, accountability, and open-mindedness in everything we do.Apply NowSubmit your CV today to join our Finance team and play a key role in delivering a successful UK year-end audit.Working Hours/Shift PatternMonday to Friday 40 hours per week, with flexibility as required to meet audit deadlines.TPBN1_UKTJ

Accountancy Practice Manager, Up to £65,000 Base Salary + Benefits + Hybrid Working, Weybridge, SurreyAccountancy Practice Client Manager Overview:This is a newly created position and this role has come aboard based on growth and demand within the business. Reporting to the Director of the practice the Portfolio Manager position is working for a forward-thinking, tech-driven accountancy practice based in Surrey. The Portfolio Manager will lead client relationships, inspire business owners with financial insight, and play a key role in developing a small team.What Makes This Role DifferentModern & Flexible Working: 3 days in the office (TuesThurs) for collaboration work remotely the rest of the week.A Culture That Values Innovation: This business is constantly evolving how they work, embracing automation and new technologies to make life easier for both the team and their clients.Room to Grow: Be part of an ambitious practice where your ideas and input genuinely shape the business.What Youll Be DoingManaging a diverse portfolio of clients, acting as their go-to advisor and ensuring exceptional service delivery.Leading and coordinating the accounting and tax teams to meet key deadlines.Reviewing and finalising year-end financial statements and tax returns.Preparing and reviewing management accounts and self-assessment tax returns.Holding client meetings, offering strategic advice, and building lasting relationships.Getting involved in business reporting and monthly billing.Championing technology and exploring new software that helps the business work smarter.What Were Looking ForACA/ACCA qualified with 5+ years post-qualification experience in practice.Confident communicator who knows when to pick up the phone, jump on Zoom, or just check in with a client.Passion for delivering brilliant client experiences and offering practical, commercial advice.A tech-savvy mindset and enthusiasm for process improvement and automation.Strong organisational skills with the ability to manage multiple priorities.Whats In It for YouCompetitive salary up to £65,000 (depending on experience).Flexible hours and hybrid working.Access to a state-of-the-art gym and phone allowance.24 days holiday + bank holidays + an extra day off for your birthdayPension contribution.A culture that recognises and celebrates your impact.Interested?If youre ready to join a modern accountancy practice where your voice matters, hit Apply today and tell us why this role is the perfect next step in your career.TPBN1_UKTJ

Accountancy Practice Manager, Up to £65,000 Base Salary + Benefits + Hybrid Working, Weybridge, Surrey Accountancy Practice Client Manager Overview: This is a newly created position and this role has come aboard based on growth and demand within the business. Reporting to the Director of the practice the Portfolio Manager position is working for a forward-thinking, tech-driven accountancy practice based in Surrey. The Portfolio Manager will lead client relationships, inspire business owners with financial insight, and play a key role in developing a small team. What Makes This Role Different Modern & Flexible Working: 3 days in the office (Tues–Thurs) for collaboration — work remotely the rest of the week. A Culture That Values Innovation: This business is constantly evolving how they work, embracing automation and new technologies to make life easier for both the team and their clients. Room to Grow: Be part of an ambitious practice where your ideas and input genuinely shape the business. What You’ll Be Doing Managing a diverse portfolio of clients, acting as their go-to advisor and ensuring exceptional service delivery. Leading and coordinating the accounting and tax teams to meet key deadlines. Reviewing and finalising year-end financial statements and tax returns. Preparing and reviewing management accounts and self-assessment tax returns. Holding client meetings, offering strategic advice, and building lasting relationships. Getting involved in business reporting and monthly billing. Championing technology and exploring new software that helps the business work smarter. What We’re Looking For ACA/ACCA qualified with 5+ years’ post-qualification experience in practice. Confident communicator who knows when to pick up the phone, jump on Zoom, or just check in with a client. Passion for delivering brilliant client experiences and offering practical, commercial advice. A tech-savvy mindset and enthusiasm for process improvement and automation. Strong organisational skills with the ability to manage multiple priorities. What’s In It for You Competitive salary up to £65,000 (depending on experience). Flexible hours and hybrid working. Access to a state-of-the-art gym and phone allowance. 24 days holiday + bank holidays + an extra day off for your birthday Pension contribution. * A culture that recognises and celebrates your impact. Interested? If you’re ready to join a modern accountancy practice where your voice matters, hit “Apply” today and tell us why this role is the perfect next step in your career

Senior Freight Account Manager - Heathrow.We are exclusively partnering with a well known and respected Global Logistics provider who are looking for an ambitious Freight Account Manager to join their team.Salary £55,000 - £65,000 (dependent on experience).Fully expensed Company Car/ Car Allowance

Customer Service Agent - Social Housing Repairs & Maintenance. Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!. We are working with a leading, UK contractor to find an experienced and proactive Customer Service Agent to join their team, working on rep

Hotel Porter - Luxury Hotel - Hook. We are currently recruiting for a Hotel Porter to join the Front Office team at this stunning luxury hotel in Hook. This is a fantastic opportunity to join a highly regarded hospitality team within one of Hampshire's most unique luxury estate hotels.

Customer Service Clerk (Nights). We're currently recruiting for a Night Customer Service Clerk to join a busy and well-established freight forwarding business. This is an excellent opportunity for someone who thrives in a fast-paced logistics environment and enjoys providing exceptional customer ser

When Anita Roddick founded The Body Shop in 1976, she had a vision. The Body Shop is committed to generating positive economic, social and environmental impact. As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop

We are currently working with a digital marketing agency who specialise in the social media management of online content creators.

Complaints Handler / Officer - Repairs and Maintenance in Social Housing. We are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames on a 6 month FTC. In this role, you will be responsible for handli

B2B ACCOUNT MANAGER MOBILE SOLUTIONS ARE YOU THE ONE? Youll be the remote voice of Samsungs Mobile B2B operation, building real relationships with enterprise customers, spotting growth opportunities and making retaining and growing our customers. No two days are the same in this commercially focused, customer-first role. Youll be based in Samsung HQ a minimum of 4 days per week. If youre a strong communicator who loves building relationships, APPLY NOW! WHAT YOULL BE UP TO • Build and maintain strong relationships with Samsung enterprise customers over phone and email, • Identify sales opportunities across Samsungs mobile, tablet, computing and wearable portfolio, • Share product roadmap updates and help customers get maximum value from Samsung B2B solutions, • Document customer needs and qualify opportunities for handover to field sales teams, • Maintain accurate CRM records and provide regular account health updates to management, • Support Sales and Marketing teams with customer-focused initiatives and remote workshops ARE YOU OUR PERFECT PARTNER? • A strong communicator who can engage and build rapport over the phone and in writing, • Experienced in B2B volume account management or working with enterprise-level customers, • Commercially minded with a solid understanding of mobi...

We're partnering with a highly regarded international asset finance organisation to recruit 4 Recoveries Account Managers to join their established Collections team. You'll take ownership of a portfolio of accounts within the 60-90 day arrears and recoveries cycle, working to minimise losses while d

Accountancy Practice Manager, Up to £65,000 Base Salary + Benefits + Hybrid Working, Weybridge, Surrey Accountancy Practice Client Manager Overview: This is a newly created position and this role has come aboard based on growth and demand within the business. Reporting to the Director of the practice the Portfolio Manager position is working for a forward-thinking, tech-driven accountancy practice based in Surrey. The Portfolio Manager will lead client relationships, inspire business owners with financial insight, and play a key role in developing a small team. What Makes This Role Different • Modern & Flexible Working: 3 days in the office (TuesThurs) for collaboration work remotely the rest of the week., • A Culture That Values Innovation: This business is constantly evolving how they work, embracing automation and new technologies to make life easier for both the team and their clients., • Room to Grow: Be part of an ambitious practice where your ideas and input genuinely shape the business. What Youll Be Doing • Managing a diverse portfolio of clients, acting as their go-to advisor and ensuring exceptional service delivery., • Leading and coordinating the ...

Company description: Khne + Nagel (AG & Co.) KG Job description: ? The purpose of this role is to assist clients in all phases of consignment preparation as well as handle and monitor client activities ensuring compliance with all agreed company policies. How you create impact • Processing of consignment orders from clients via email, telephone and via Quicks online booking portal Quickonline, (which includes routing, classifying of service type, establishing a deadline and printing the job order.), • Managing the green light approval process for consignments destined to non-EU destinations., • To assist in providing clients with continuous status notifications and performing the necessary follow-ups (which includes relaying details pertaining to flight and customs delays, proof of deliveries, additional charges, resolutions, etc)., • Monitoring and actioning of client emails via the shared mailboxes., • Calculating and arranging the positioning of suitable temperature-controlled packaging & logger supplies., • Tracking and tracing consignments and providing the client with status updates throughout transit as well as process clients daily reports and manifests., • Monitoring and actioning of special alarms (SPAs) via Quick Track., • Develop and maintain good working relationships with clients., • Working in conjunction with the pricing team to pro...

We are far more than a worldwide leader.We welcome you as you are and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limi

Lead, motivate, and develop the Import Customer Service team. Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight

Customer Service Driver Weybridge | Full-time | £28,000 - £30,000 A well-established local business is looking for a reliable and customer-focused Customer Service Driver to join their friendly team. Provide general administrative support to the customer service team. This is a varied r

Audit Support Manager - 3-Month FTC.

Customer Success Account Manager (Digital Agency). Customer Success Account Manager. Customer Success Account Manager.

Customer Service Representative.

Our client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports. Are you a pet lover with a friendly personality? Do you have a passion for providing excellent cus

Audit Support Manager - 3-Month FTC Immediate Start - Hybrid - 3 days from Heathrow Office - 2 days remote.

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.

Helion Research is a global leader in providing high-quality mystery shopping and market research services. We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusi

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. In this pivotal role, you will lead the successful operation of the Customs team, collaborating closely with the Customs Team Manager, Tax colleagues, and our broader Finance Department at Lid

HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as Customer Service Assistants (Games Host) at Chessington World of Adventure!.

Deliver Outstanding Telephone-Based Sales and Customer Service Support As a Sales Enquiry Customer Advisor, you will be the first point of contact for new and existing customers, engaging with them over the phone to qualify and understand their needs, offer guidance, and promote appointments to expe

If you thrive on delivering outstanding customer care, enjoy supporting people via telephone, and want to represent Mercedes-Benz, this is an excellent opportunity to build your customer service career. Previous experience in telephone-based sales or customer service is desirable, but not essential

Providing customer service, coordinating pet export logistics, and ensuring efficient paperwork processing.

Requires customer service experience, MS Office, SAP, CRM systems (Salesforce), and fluency in French and English. Handle B2B customer inquiries via phone and email, liaise with internal departments, manage data in ERP/CRM systems, and address complaints.

Manages accounts, drives revenue, and develops partnerships within the automotive sector, selling communication and connectivity solutions.

A genuine passion for helping customers and delivering excellent service. TSB | Customer Service Consultant | Grade B | Contact Centre | Swansea | 12 month FTC. As the friendly voice of TSB, you'll provide outstanding service over the phone, supporting customers with their banking needs while buildi

Customer Service Support – Office-Based. Customer Service Support Representative. Previous experience in a customer service or administrative role (office-based preferred).

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R

As Director of Customer Service Transformation, you will take ownership of a significant business-critical change agenda spanning customer journeys, operating model redesign, CRM and service technology, digital transformation, automation, and programme delivery. A proven track record leading large-s

We are seeking an exceptional and commercially astute Customer Service Transformation Director to lead a high-profile programme that will redefine how we serve millions of customers across the UK. Royal Mail Group is embarking on a pivotal transformation of its Customer Service function. Reporting a

This role requires expertise in AI products, focusing on customer service automation and enhancing customer experiences. Elea Ecuador is seeking a Director of Product Management – AI Customer Service Agents to lead the strategy and execution of Kraken's AI-powered products.

Customer Service Advisor needed to handle inbound calls and schedule appointments remotely.