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Are you an experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served) who wants to build a career as a customer facing, Technical Account Manager? We offer extensive training and development opportunities within our multinational operation. We're very open on your sector experience, but are particularly interested in those with a heavy industrial engineering background. This is a hybrid role, so if you're located within a couple of hours of Coventry, click to find more! BASIC SALARY: Up to £45,000 BENEFITS:· Annual bonus based on performance · Fully Expensed Car · Good Holiday Package · Access to the full Company Benefits Package including excellent Pension scheme. LOCATION: Coventry COMMUTABLE LOCATIONS: Birmingham, Derby, Nottingham, Leicester, Loughborough, Melton Mowbray, Kettering, Northampton, Milton Keynes, Banbury, Worcester, Wolverhampton, Rugby, Daventry, Luton, Sheffield, Oxford, Cambridge, Peterborough,Cheltenham, Gloucester, Worcester, Stoke on Trent JOB DESCRIPTION: Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer - Machinery, Industrial Capital Equipment, Manufacturing We are investing in the hire, training and development of a Mechanical Field Engineer, who will develop and maintain relationships (from an engineering perspective) with circa 15-20 Key Account OEM and End User clients. The Technical Account Manager role will be split between scheduled 'technical' meetings with key account decision makers and reactionary meetings generated through the following up of enquiries, and networking through existing key accounts. These meetings will be varied and will include offering training, technical support, reacting to quality issues, offering expert advice and technical solutions to engineering problems. We prioritise face to face engagement where possible. In this role, the expectation of our Technical Account Manager is circa 20 visits a month. Scheduled work is arranged by you, where the frequency depends on the seniority of the client (some of our high profile accounts receive circa 24 scheduled appointments a year). Much of this work, is providing expert training and induction to educate customers on how to get the best out of our solutions and identify potential concerns before they arise. PERSON SPECIFICATION: Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer - Machinery, Industrial Capital Equipment, Manufacturing · An experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served). · You're a qualified Mechanical Engineer (ONC, HNC or HND +) · You need a strong (and ideally broad) Mechanical Engineering understanding with excellent inter-personal skills. · You'll be happy and able to manage your own diary, book appointments with circa 10-20 key accounts, and represent the company to these decision makers as a 'face of the brand.' THE COMPANY: We are a multi billion pound, worldwide manufacturer of precision engineered mechanical components supplied to original equipment manufacturers (OEMS) within the Off Highway, Quarrying Machinery, Rail, Heavy Duty Bus and Truck, Automotive Passenger and Light Vehicle Manufacturers (OE and aftermarket), Aerospace, Mining, Energy, and Construction equipment markets and through their OES suppliers and industrial distributors. PROSPECTS: · Outstanding technical and commercial training programmes bespoke to your personal development. Ultimately you will become a specialist within a particular market/s and specific product portfolio. · The demographics within our European service engineering operation offer the genuine opportunity for career development. · An active policy of promotion from within and offer the genuine opportunity for career development both within Europe and worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Account Manager, Sales Engineer, Technical Sales, Technical Customer Support, Mechanical Field Service Engineer, Mechanical Maintenance Engineer, Mechanical Fitter, Technical Specialist, Repair Engineer, Fault Finding Technician, Commissioning Engineer, Installation Engineer, Precision Engineering, Applications Engineer INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. \n Ref: SP18513, Wallace Hind Selection

AMJ Recruitment are looking for a Customer Escalations/Complaints Manager to join our valued Distribution Client based in Coventry, CV2.\n \n \nPay Rate - £27000 + £100 per month attendance bonus = £28200 per annum\n \n \nShifts: Day Shifts (5 days out of 7) - 40 hours per week.\n \n \nTerm - Permanent \n \n \nStart Date - ASAP\n \n \nExperience - Customer Complaints / Escalations Management experience is essential\n \n \nKey Responsibilities \n \n \nC...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Are you passionate about delivering exceptional customer service and turning challenging conversations into positive outcomes? \n We're looking for a confident and customer-focused Client Relationship Specialist to join a fast-paced, supportive team. If you thrive on building relationships, solving problems and achieving targets, this could be the perfect opportunity for you. \n In this role, you'll be the first point of contact for clients who are considering changing or cancelling their service agreement. Your ability to understand their needs, resolve concerns and provide outstanding solutions will play a key role in maintaining long-term client relationships. \n \n What You'll Be Doing \n\n • Managing inbound calls from clients looking to review or cancel their service agreement.\n, • Building rapport and identifying the best solutions to retain clients.\n, • Investigating client concerns by working closely with internal departments.\n, • Providing timely, professional and customer-focused resolutions.\n, • Handling complaints in line with company procedures.\n, • Updating and maintaining accurate records across multiple systems.\n, • Delivering an exceptional customer experience on every interaction.\n, • Working towards individual and team retention targets.\n\n \n What We're Looking For \n\n • Previous experience in customer service, client retention, account management or a similar customer-focused role.\n, • A confident communicator with excellent listening and negotiation skills.\n, • Someone who enjoys working towards targets and celebrating success.\n, • Strong problem-solving abilities with a genuine passion for helping customers.\n, • Comfortable handling difficult conversations with empathy and professionalism.\n, • Excellent organisational and time management skills.\n, • Positive, resilient and able to perform in a fast-paced environment.\n, • A proactive team player with a flexible approach.\n\n \n Why Apply? \n\n • Join a successful and growing business with genuine career progression opportunities.\n, • Supportive team culture with ongoing training and development.\n, • A varied role where no two days are the same.\n, • Be recognised and rewarded for your performance.\n, • Make a real impact by helping clients find the best solutions while building lasting relationships.\n\n \n If you're driven by delivering exceptional service and enjoy making a difference for customers every day, we'd love to hear from you. Apply today! \n \n \n 51873MS \n INDHIN \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

Account Manager (Sustainable Energy Solutions) \n £38,000 - £43,000 + Hybrid Working + Progression to Management + Early Finish Fridays + 33 Days Holiday + Bonuses + Company Benefits \n Coventry, West Midlands \n Are you an Account Manager or similar from within the energy sector, looking for a new opportunity with an industry leading firm who offer a great package and continued progression? \n Do you want to join a specialised energy consultancy who are looking to continually grow their commercial team and expand into new markets? \n This well-established company are a specialist consultancy and after a recent restructure, are looking to bolster their sales team. They specialise in agriculture and are broadening their horizons by moving into new industries leveraging nearly 60 years of experience. \n In this varied role you will be responsible for managing a portfolio of clients, primarily in the agricultural industry as you assist them with project work and develop relationships across the board. You will also upsell to clients and liaise closely with the technical team as you work hybrid and carry out some site visitations. \n This role would suit an Account Manager from an Energy background looking to join an industry leading company who offer plenty of progression and company benefits. \n The Role: \n\n • Manage a portfolio of clients within the energy sector\n, • Liaise with technical team and upsell where possible\n, • Hybrid working, 2 days in office\n, • Monday to Friday, 37hr week with early finishes Fridays\n\n The Person: \n\n • Account Manager or similar\n, • Energy background\n, • Commutable to Coventry\n\n Reference Number: BBBH26151 \n Account Manger, Energy, Consultant, Sales, Renewables, Sustainability, Office, Site, Hybrid, Midlands, Leamington Spa, Kenilworth, Coventry, Birmingham \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. \n Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

If you've reached the stage in your career where you enjoy leading audits but want more influence, more variety, and a genuine route towards Responsible Individual status, this could be exactly what you've been waiting for. \n This is an opportunity to join a growing independent accountancy practice where your opinion matters, your ideas are welcomed, and your career isn't limited by layers of hierarc... \n \n ZIPC1_UKTJ

Are you a qualified (ACCA or ACA) audit or accounts professional, seeking more freedom and influence? \n This Audit & Accounts Manager opportunity based in Coventry offers something many don't - real influence. If you're seeking a position where your contribution is recognised, your ideas are valued and your career ambitions are actively supported, this delivers the perfect career opportunity. \n You won'... \n \n ZIPC1_UKTJ

Telehandler required for an immediate start in Coventry, West Midlands. What is required for telehandler operator? Tickets: Valid Blue CPCS OR NPORS. PPE: Hard hat, high vis, steel toe cap boots Experience: Must have 3 years' experience working as a Telehandler on new build housing projects References: Must be able to provide 2 recent work references Works involved: Telehandler on a new build housing development. Pay: £20/ph CIS 8.5 hours paid a day Weekly pay on a Friday Other information: Working hours: 7:30am - 4.30pm 1 week cover - Starting 15th July Ivy has lots of work in the local area so the potential to be kept busy through our agency if you work well on site. How to apply: Apply online by submitting your CV and we will get back to you Call / Text / Whatsapp Hannah on (phone number removed). Quick and easy online registration on our website if you aren't already registered with us. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business IND123

TELEHANDLER OPERATORS NEEDED – IMMEDIATE STARTS Are you an experienced Telehandler Operator looking for short-term work across housing sites? We’re hiring reliable, operators ready to hit the ground running. PLEASE READ BEFORE APPLYING! This role is strictly for operators who are: Comfortable with short-term work Happy to move between similar local sites Experienced in housing developments Not suitable for those seeking long-term positions No training or entry-level opportunities available Location: Coventry CV9 Pay Rate: £19 - 20 PH Hours: 7:30am – 4:30pm Start Date: ASAP The Role: Operating a telehandler on busy residential housing developments Supporting site teams with material movement and deliveries Working across multiple nearby sites as required Maintaining safety standards at all times Requirements (No Exceptions): Valid CPCS or NPORS card Full UK driving licence Proven housing site experience (this is essential) * Flexible and willing to work short-term assignments across different sites If you are available and interested please apply or call Ethan on (phone number removed) - only experienced and qualified candidates will be considered

Location: Hybrid – Midlands (Any travel costs fully covered) Salary: £28,000–£30,000 + excellent training and career development Are you a Law graduate with an interest in Private Client work? Perhaps you've gained experience in Wills, Probate or Estate Planning during your studies, a placement, or in your first legal role, and you're looking to build a long-term career with a supportive and growing organisation. We're recruiting on behalf of an established professional services business that is expanding its Private Client team. This is an excellent opportunity for an ambitious individual looking to develop specialist expertise in Wills, Trusts, Lasting Powers of Attorney (LPAs) and Estate Planning while receiving ongoing training and funded professional qualifications. The RoleYou'll work directly with clients, providing guidance on a range of private client matters, including: Drafting and reviewing Wills and Lasting Powers of Attorney (LPAs) Advising clients on estate planning and wealth preservation Discussing Trust structures and inheritance planning Building strong, long-term client relationships through a professional and empathetic approach Managing your own caseload and maintaining accurate client records Liaising with colleagues and other professionals to deliver an exceptional client experience Attending occasional client meetings and eventsWhat We're Looking ForWe're keen to hear from candidates who have: A Law degree (LLB or equivalent) An interest in Private Client, Wills, Probate, Trusts or Estate Planning Excellent communication and client-facing skills Strong organisational skills and attention to detail A professional, empathetic approach with the confidence to build rapport Flexibility to travel when requiredApplications are particularly welcomed from candidates with experience in Financial Services, Wills or Estate Planning, or those who are STEP or CILEX qualified (or interested in working towards these qualifications - funded by our client). What's on Offer Salary of £28,000–£30,000 Hybrid working Structured training and mentoring Funded professional qualifications, including STEP Clear career progression into senior specialist roles A collaborative and supportive team environment The opportunity to build a rewarding long-term career within Private Client lawIf you're a motivated Law graduate looking to specialise in one of the most rewarding areas of legal practice, we'd love to hear from you. Apply today to find out more

Our client, a prominent player in the aerospace sector, is seeking a Rolls Royce Account Manager for a permanent position based in the UK. This is an exciting opportunity to manage and optimise existing aftermarket business for the Rolls Royce (RR) account, providing on-site customer support and marketing coordination at multiple Parker Aerospace sites and divisions. Key Responsibilities: Acting as the primary interface with clients by maintaining an on-site presence and developing long-term relationships at all levels of the customer's organization. Serving as the customer's advocate within Parker Aerospace by facilitating the resolution of technical, logistical, performance, or support issues. Ensuring long-term profitable growth of spares, repairs, product improvements, and retrofit business lines at RR by working with Aftermarket Business Development Managers. Providing oversight of key customer performance areas such as delivery and quality metrics. Executing contracts to ensure a high level of customer service and pro-actively reducing customer inquiries. Managing project planning, retrofit management, and coordinating activities across multiple sites and divisions. Updating and managing the SharePoint site containing shared documentation between RR and Parker Aerospace. Job Requirements: Extensive experience in aerospace, including high-level account management and customer relationship management. Thorough knowledge of company products and services, aerospace technology, regulations, and policies. Bachelor's degree in Marketing, Engineering, or a related field is preferred. Strong communication skills and the ability to influence various departments and divisions within a matrix organization. Experience in managing engine accounts or working for an engine manufacturer in a supply chain or customer-facing role. Proficiency in conducting aftermarket business reviews with engine manufacturers. Benefits: Opportunity to work with a leading organisation in the aerospace industry. Professional development and career growth opportunities. Supportive and collaborative work environment. Comprehensive employee benefits package. If you are a seasoned aerospace professional looking to advance your career as a Rolls Royce Account Manager, we invite you to apply now to join our client's dynamic team

We are recruiting for a Telehandler to work on a construction site in Coventry for ongoing work on behalf of our client who has a nationwide presence. Telehandler roles and responsibilities: Drive the Forklift Moving materials around site Assist other trades with materials around siteTelehandler requirements: CPCS or NPORS 2 x references from a previous Telehandler position Minimum of 1 year experience as a Telehandler Full PPE Telehandler Benefits Monday - Friday, 7:30am - 5pm Weekly payIf you are interested in this Telehandler role or would like more information, please contact the Trades and Labour team at PSR Solutions By submitting your application, you consent to your personal data being shared with our partner, WorkTool, for the purpose of assisting with your job search, in accordance with UK data protection legislation

Job Title: Inbound Customer Service Advisor Location: Coventry Contract Type: Temporary - 3 month contract Salary: £13.72 per hour Hours: 37.5 hours per week, on a rota between 6:30am - 10:00pm, including weekends and bank holidays (example rota at the bottom of this document) About the Role Morson Talent is proud to be recruiting on behalf of Severn Trent for Customer Service Advisors to join their dedicated contact centre team in Coventry. This role is all about helping customers when they need it most. Youll be taking inbound calls from customers reporting issues with their water supply - whether it's low pressure, cloudy water, internal flooding, or blockages. You won't be dealing with complaints instead, your focus will be on quickly and empathetically identifying faults and providing reassurance and support. Key Responsibilities - Answer inbound calls from customers reporting water-related faults - Log all information accurately and efficiently - Provide updates and reassurance during incidents - Use strong problem-solving skills and show empathy throughout the call - Adapt to changes in call demand, especially during bad weather - Occasionally make outbound calls to follow up on existing queries (very rare) What We're Looking For - Previous customer service or contact centre experience (highly beneficial) - Strong communication and active listening skills - Ability to stay calm and resilient under pressure - Excellent attention to detail - Ability to build rapport quickly with a wide range of customers - Willingness to work a rotating shift pattern (including early mornings, evenings, weekends, and bank holidays) Shift Pattern - 37 hours per week: - Rotating shift pattern between 6:30am - 10:00pm (working the same shift all week. I.e. if you are on early shifts 6:30am - 2:30pm you will be on them for the whole week). - Fixed 8-week rota provided in advance - Free on-site parking for shifts before 7am or after 7pm, and on weekends/bank holidays Training & Onboarding - Full training provided over four weeks - On-site interviews only If you are interested, APPLY below and we will be in touch

Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description Supporting the launch of the Jaguar Land Rover OneApp (Telematics app) within the Jaguar Land Rover Customer Relationship Centre Handle customer enquiries, complaints, and escalations professionally and efficiently. Providing answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Record events and problems and their resolutions in a ticketing system. Liaise with Client; work hand in hand with JLR individuals and teams. Ensure all correct processes and procedures are followed. Build strong relationships with customers to promote loyalty and retention. Qualifications Must: Experience in customer experience roles. Strong communication and interpersonal skills. Excellent problem-solving and conflict-resolution abilities. Experience using CRM and customer feedback management systems. Experience in troubleshooting issues. Good problem-solving skills and communication skills. Desirable: Experience within the automotive industry or luxury retail environment. Knowledge of customer journey mapping and customer experience methodologies. Understanding of NPS, CSI, and customer insight tools. Additional Information Working hours and location 12 month fixed contract Coventry Monday-Friday 08:00 - 17:00 hours (week on, week off) 4 week induction in office - Jaguar Land Rover Whitley, Coventry 2 week Grad Bay - Jaguar Land Rover Whitley 2 days in office Tuesday and Wednesday (after 6 weeks) Package Up to £38,000 per year 25 day annual leave entitlement (plus bank holidays) Company contributory pension plan Cashback healthcare scheme Life Assurance Car Salary Exchange Scheme You can read more about us on our website: MSX International

Customer Support Advisor (Temp to Perm) We're recruiting on behalf of our client for a Customer Support Advisor to join their busy and friendly customer service team in Coventry. This is an excellent temp-to-perm opportunity for someone who enjoys helping customers, solving problems, and delivering outstanding service. Salary for this position will be starting at £29,000 working on a rota basis in a busy and friendly team. There is the requirement to be flexible, the company phone lines are open 7 days a week. Weekday shifts are between 7am and 7pm with weekends being typically 7am till 3pm which, once trained, are worked from home. The company offers fantastic benefits including a hybrid working model. The Role As a Customer Support Advisor, you'll be the first point of contact for customers, providing support with delivery and service enquiries. You'll play a key role in ensuring every customer receives a professional, efficient, and positive experience. Key Responsibilities Handle customer enquiries in a courteous, friendly, and professional manner. Respond to enquiries relating to deliveries and services. Accurately log and categorise customer interactions using internal systems. Complete customer verification and security checks. Triage customer queries and escalate complex issues to the Customer Support Specialist team where appropriate. Take ownership of customer queries through to resolution. Work towards individual and team KPI targets. Attend team meetings and training sessions, contributing positively to the team. Promote and demonstrate the company's core values. Be flexible and support the wider team with additional tasks as required by management. Person Specification We're looking for someone who has: Proven experience in a customer support or customer service role, or experience as a Client Service Representative. Excellent verbal and written communication skills. A customer-focused approach with the ability to adapt your communication style to suit different customers. Strong organisational skills with the ability to multitask, prioritise workloads, and manage time effectively. Excellent attention to detail. Good computer literacy, including experience using Microsoft Office applications. A professional, flexible, driven, and positive attitude. The ability to remain organised and self-disciplined while working under pressure. A collaborative approach and the ability to work effectively as part of a team. What's on Offer Temp-to-perm opportunity with long-term career prospects. Full training provided. Friendly and supportive working environment. Opportunity to develop your customer service skills within a growing business. If you're passionate about delivering exceptional customer service and are looking for your next opportunity in Coventry, we'd love to hear from you. Apply today to join a business that puts customer experience at the heart of everything it does

Are you a qualified (ACCA or ACA) audit or accounts professional, seeking more freedom and influence? This Audit & Accounts Manager opportunity based in Coventry offers something many don’t - real influence. If you're seeking a position where your contribution is recognised, your ideas are valued and your career ambitions are actively supported, this delivers the perfect career opportunity. You won’t be stuck in a rigid structure or just ticking compliance boxes. Instead, you’ll be trusted to lead, shape client relationships, and contribute to bigger commercial decisions while developing towards becoming a Responsible Individual (RI). You can truly build your career in a way that suits you! If you’re a qualified practice professional looking for a firm that will invest in you to become a further leader, where you’re respected and given autonomy, not micromanaged, this is well worth exploring. Role Overview Approximately 40% audit & 60% accounts remit Managing a varied audit portfolio with fees around £500k, largest client approx. £35m t/o, predominantly local or remote based clients Leading large but not too complex audit assignments from planning through to completion, reviewing audit files and ensuring compliance Involved in the preparation of year-end accounts, review draft accounts files to ensure compliance with FRS 102, FRS 105 and UK GAAP Oversee team workflow, performance, budgets, delivery and development Gain exposure to leadership responsibilities and a structured pathway towards Responsible Individual status The Ideal Candidate ACA or ACCA qualified (or equivalent) with experience of managing a portfolio of clients and leading audits within a UK accountancy practice Comfortable reviewing work and maintaining high-quality standards, supervising a team and offering support & guidance Familiar with audit software including CCH, CaseWare & MyWorkingPapers Strong communicator who can explain technical points clearly and manage multiple deadlines effectively What's On Offer Starting salary up to £65,000 with annual salary reviews Clear and supported pathway towards Responsible Individual (RI) status Hybrid working – 3 days in the office, 2 days from home Flexible start and finish times around core office hours 28 days holiday, option to buy additional holiday days plus your birthday off Ongoing professional development and leadership training Enhanced maternity and paternity packages Enhanced family benefits and wellbeing support Reimbursement of one professional subscription annually Regular social events and performance-related social fund Free onsite parking Register your interest by applying today or call Luke or Ashley on (phone number removed) to discuss this opportunity further, in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home Counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job Ref: ABJ/(phone number removed) – Audit & Accounts Manager

Telehandler LOCATION: COVENTRY CV1 START: ASAP DURATION: FRIDAY 24TH & MONDAY 27TH JULY (2 DAY COVER) PAY RATE: £21.00 - £22.00 START/FINISH TIME: 7:30 - 17:00 YOU WILL NEED: A current CSCS Card CPCS/NPORS card Full PPE (INC helmet) An understanding of Health & Safety Be able to provide references from relevant previous work Right to work in the UK We have lots of work and strong relationships with major players in the market. You will be paid weekly on a Friday. If you do well in this role, we will try and keep you in work. FOR MORE INFO. Apply now or contact Joe on (phone number removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

French Despatch Co-ordinator Temporary ongoing position (Temp to Perm) Coventry CV3 Hours: Monday to Friday rotating weekly shifts 07:00 – 15:00 + 09:00 – 17:00 Salary: £13.45 per hour (£26,227pa) We're looking for someone who can confidently bridge the gap between our UK operation and logistics teams across France. This isn't your typical logistics role. You'll be the key link between the UK and French customers, ensuring materials arrive on time and projects run smoothly from start to finish. If you've lived or worked in France, understand the French industry, and enjoy building strong working relationships, then we would like to hear from you. What you'll be doing Acting as the main point of contact for French contractors, sales teams and coordinators. Coordinating delivery schedules across France and other global destinations. Communicating fluently in both French and English via telephone calls and email. Resolving deliveries to site issues quickly and efficiently. Working with transport and freight providers to ensure materials arrive on time. Attend local team meetings, with the management team to help to enhance relationships with the French team. Monitoring progress and providing regular updates to stakeholders. Supporting customs and import/export documentation where required. Supporting and building long-term relationships with the sales teams throughout France. We're looking for someone who has Fluent spoken and written French (essential). Experience living or working in France, or extensive experience working within the French market. Excellent organisational and problem-solving skills. The ability to manage multiple deliveries and deadlines. A proactive approach and a passion for delivering outstanding service. If you are available immediately and willing to undertake a temporary assignment starting asap then please get in touch. The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly

If you've reached the stage in your career where you enjoy leading audits but want more influence, more variety, and a genuine route towards Responsible Individual status, this could be exactly what you've been waiting for. This is an opportunity to join a growing independent accountancy practice where your opinion matters, your ideas are welcomed, and your career isn't limited by layers of hierarchy. You'll work with ambitious owner-managed businesses, entrepreneurial clients and complex groups, building long-term relationships rather than simply completing compliance work. Whether you're already operating at Senior Manager level or you're an experienced Audit & Accounts Manager ready for the next step, you'll be supported by approachable Partners who want to help you develop. If becoming an RI is part of your long-term plan, you'll have the backing and exposure to make it happen while enjoying genuine flexibility, a broad client portfolio and the chance to become a key figure within the firm's future. Role Overview Lead a varied portfolio of audit and accounts clients from planning through to completion Manage complex audit assignments including group audits and owner-managed businesses Act as the main point of contact for clients, providing commercial and practical advice Review work, oversee quality standards and support audit compliance Mentor, coach and develop junior members of the audit team Support business development, networking and identifying opportunities to add value to clients. The Ideal Candidate ACA or ACCA qualified Strong experience managing audit assignments within a UK accountancy practice Comfortable reviewing files and maintaining high technical standards Confident building lasting client relationships and communicating commercial advice Ambitious, proactive and interested in progressing towards Responsible Individual status Enjoys working within a collaborative team and supporting the development of others. What's on Offer £70,000 - £80,000 base salary Hybrid working - typically three days in the office and two from home after probation Clear support and development towards Responsible Individual status Ability to purchase up to 10 additional days' annual leave plus an extra day off for your birthday Full home office IT setup provided Annual salary reviews TOIL policy, enhanced family benefits, death in service cover and wellbeing support Free parking, professional subscription paid, generous referral bonuses and an active social calendar. Register your interest by applying today or call Ash Ball or Luke Scale on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home Counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Audit & Accounts Manager / Senior Manager (RI)

Are you fluent in Dutch and looking for a new adventure? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team with the opportunity for relocation to Sofia, Bulgaria. This position presents an incredible chance to experience a vibrant city while contributing to our customer service excellence. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are addressed with professionalism., • Communicate effectively through various channels such as phone, email, and chat., • Become familiar with our client systems to provide high-quality assistance., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new technologies and tools suitable for remote and in-office work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Sofia, Bulgaria for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Dutch and seeking an exciting opportunity to work (remotely) from Bulgaria? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative. This position comes with the fantastic benefit of paid relocation to Bulgaria, offering you a chance to immerse yourself in a vibrant culture while contributing to exceptional customer service. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various platforms including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-focused attitude., • Willingness to learn new tools and technologies suitable for a remote work environment., • Self-motivated, proactive, and adaptable in a fast-paced setting., • Open to relocating to Bulgaria for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Italian and eager for a rewarding opportunity to join our team? At Mercier Consultancy MD, we are excited to welcome an enthusiastic Italian Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, allowing you to thrive in a beautiful setting while making a significant contribution to our customer service team. Your Role: • Provide outstanding customer support to Italian-speaking clients, ensuring inquiries are resolved with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Become familiar with our client systems to deliver exceptional service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Italian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Danish and eager for a fulfilling opportunity that allows you to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the exciting benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while delivering excellent customer service. Your Role: • Provide outstanding customer support to Danish-speaking clients, addressing inquiries with professionalism and empathy., • Communicate effectively through multiple channels, including phone, email, and chat., • Learn and navigate our client systems to ensure high-quality service., • Collaborate with your fellow team members to ensure swift resolution of customer issues., • Fluency in Danish (both written and spoken) is essential for effective client communication., • Strong communication skills and a genuine customer-focused attitude., • Willingness to learn new tools and technologies suitable for remote work., • Self-motivated, proactive, and adaptable to a dynamic work environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy is excited to announce an opportunity for an Italian Speaking Customer Service Representative for our Client's Real Estate Platform. In this vital Junior role, you will provide exceptional service to our Italian-speaking customers, assisting them with inquiries related to property listings, buying, selling, and renting real estate. Your fluency in Italian will enable you to effectively communicate with clients, guiding them through the intricacies of the real estate process and providing valuable information about available properties and services. Your role will be essential in enhancing customer satisfaction and facilitating smooth transactions on our platform. • Deliver outstanding customer service in Italian through phone, email, and chat regarding real estate inquiries, • Assist customers with property searches, booking viewings, and understanding the buying or renting process, • Resolve customer issues and complaints efficiently and professionally, • Document customer interactions and maintain accurate records in our CRM system, • Collaborate with real estate agents and internal teams to ensure timely responses and effective resolution of inquiries, • Gather customer feedback to help enhance service offerings and platform usability, • Stay informed about real estate market trends and property listings, • Fluent in both Italian and English, with excellent communication skills, • Strong customer service orientation and problem-solving capabilities, • Previous experience in customer service, particularly in real estate, property management, or related fields, is preferred, • Able to manage multiple customer inquiries effectively, • Detail-oriented with strong organizational abilities, • Interest in real estate and helping customers achieve their housing goals, • Familiarity with customer support software and CRM systems is a plus, • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ), • Private Health Insurance, • 2 Extra Salaries Per Year, • Support In Finding Accommodation After Hotel, • Fully Paid Training, • Monthly Performance Bonus, • Free Greek Course, • And More...

Are you fluent in German and seeking a rewarding opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to bring aboard a dedicated and enthusiastic German Speaking Customer Representative. This remote position allows you to work from the comfort of your home while contributing to our exceptional customer service. Your Role: • Deliver outstanding customer support to German-speaking clients, ensuring their inquiries are handled efficiently and professionally., • Communicate effectively through various channels, including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a commitment to delivering excellent customer service., • Ability to learn new technologies and tools for effective remote work., • Self-motivated, proactive, and able to adapt to a fast-paced working environment., • Prior experience in customer service is a plus but not mandatory., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Job Title: Senior Account Manager - Digital Marketing (Hybrid, UK) Why Join Us? • Work in a dynamic and collaborative environment at the forefront of digital marketing., • Flexible hybrid working model with opportunities for professional development., • Engage with a diverse client base across multiple industries., • Be part of a company that values innovation, efficiency, and team empowerment., • Attractive salary package with performance-based commissions. Key Role Responsibilities • Manage client relationships and act as the primary liaison between internal teams and clients., • Coordinate digital marketing projects, ensuring timely delivery and quality outcomes., • Translate client goals into actionable plans for SEO, PPC, Web, Social, and Content teams., • Drive client satisfaction, manage budgets, and identify upselling opportunities., • Produce campaign performance reports and suggest optimisation strategies. Key Attributes Required • 4-5 years’ experience in digital marketing account management., • Strong knowledge of SEO, PPC, social media, and web development., • Excellent communication and negotiation skills., • Proven ability to manage budgets and meet KPIs., • Proficiency in project management tools and methodologies.

At Macmillan Distribution we are committed to delivering exceptional service and building strong relationships with our publishers and customers. We are looking for a highly driven and experienced Key & Specialty Account Manager to lead our team and drive success. This varied and challenging position involves: • Team Leadership & Coaching: Lead and coach a team of account Coordinators to achieve and exceed performance goals, while fostering a collaborative and supportive team environment., • Customer Excellence: Build long lasting Customer and Publisher relationships, • Performance Analysis: Monitor team performance and analyse key metrics to identify opportunities for improvement and implement solutions., • Process Enhancement: Work to streamline processes and improve operational efficiencies that benefit the team, Customers and our Publishers., • Team Collaboration: Collaborate with internal departments to align strategic initiatives and ensure seamless service delivery. You will have: • Recent experience at a management level within a customer focused environment, effectively managing teams. (For internal applicants relevant supervisory or lead experience managing people will also be considered)., • Demonstrated leadership skills with the ability to motivate and develop a team., • Strong communication and interpersonal skills., • Ability to thrive in a dynamic and fast-paced environment. This is a rare and exciting opportunity to join an evolving and well established company within our Key & Speciality Accounts team. See the full job description _. Hours of work will be 09:00am – 05:00pm Monday to Friday and the position is located in our Basingstoke office, Chineham. We will provide you with hybrid working (3 office days/2 working from home), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, free parking, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for the group as well as distribution services to over 40 third party publishers. The team in Basingstoke and Swansea ensure a smooth operation of receiving, storing and distributing an extensive range of books, handling over 70,000 titles. Click _ to visit our website. Closing date 13th July

SaaS Account Manager with a proven track record of account management within the public sector SaaS software space (ideally within the transport, logistics, plant management or national infrastructure sector) is sought on a remote basis by a SaaS scale up with a hub based near Birmingham. With a market leading cloud native solution that has attracted new private equity investment this SaaS Account Manager will play a lead role in shaping and delivering a customer account management strategy spanning customer onboarding through to new product promotion within key accounts. Due to the growth trajectory this Account Manager can expect a clear progression path within this highly flexible, forward thinking business. This SaaS Account Manager should have most of the following key skills: • At least 3 years SaaS account management experience, • Proven experience managing public sector accounts (ideally within national infrastructure, fleet, plant, transport or logistics sector), • A consultative, engaging sales/ client engagement approach, • Excellent stakeholder management & presentation skills, • A personal drive to succeed independently through hands on delivery This SaaS Account Manager will receive the following benefits • base salary of up £55,000 with realistic 80k OTE year one, • Long term remote working with flexible working hours (once a month in office), • Excellent progression opportunities, • 25 days holiday, • Pension scheme, • Regular salary and progression reviews, • A high performance, autonomous working environment So if you are a talented account manager who likes the sound of working in a PE backed,high growth, dynamic company with unparalleled earning potential and progression opportunities then please apply now to be considered. Birmingham (remote) SaaS, public sector, plant, fleet, logistics, transport, account management

I’m hiring for a Paid Search Account Manager to join one of the most exciting digital growth agencies in the UK right now. This team partners with some of the fastest scaling DTC and eComm brands across the UK, EU, and US, and they're driving serious results through data, creative, and performance media. This isn’t your average media agency role. You won’t be lost in a 50 person team managing generic campaigns for boring clients. You’ll be hands-on, owning strategy and scaling ad performance with a team that lives and breathes growth. Think Google Ads, YouTube, Shopping, PMax — high-spend, high impact work with a team that actually gives a sht* about your development. What You'll Be Doing: • Running performance-first Google Ads campaigns across Search, Shopping, YouTube, and more, • Owning client strategy and scaling high-growth paid media accounts, • Analysing campaign data and turning insights into revenue-driving actions, • Testing, optimising, scaling — you know the drill, • Collaborating with killer creatives, paid social specialists, and brand leads, • Bringing fresh ideas, hustle, and clarity to every campaign you touch What We're Looking For: • 1-3 years hands-on with Google Ads (Search + Shopping essential), • Proven results managing £100k+/month ad spend, • Agency or performance environment experience, • Sharp with data, obsessed with performance, • Proactive, organised, and genuinely love what you do, • Confident communicator with clients (you’re not just a keyboard warrior) Why This Role Rocks: • Fully remote (UK-based) with flexible working, • Own your accounts. No micromanagement. Just trust + expectations, • Wellness budget + MacBook + iPhone + full home office setup, • Work with a genuinely fun, supportive team that moves fast, • You’ll be front-line with some of the hottest brands in eCommerce

Job Opportunity: German-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring German-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is an excellent opportunity to launch or grow your international career with full relocation support, a stable income, and great working conditions all from the comfort of your home. Key Details: • Languages: German (C1+ or higher) and English (B2+), • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required), • Work Type: Permanent, full-time remote contract, • Monthly Salary: 1,700-2,400euro net (12-month salary), • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and assistance with securing long-term housing, • Home Office Setup: Computer and Wi-Fi connection provided, • Housing Costs: A fully furnished 40 m² apartment costs approx. 250400/month depending on the location, • Additional Option: Some roles offer fully paid accommodation (including utilities) Benefits: • Paid training, • Medical and personal insurance, • International work environment, • Opportunities for career development Open Roles: • Content Moderator: Monitor and ensure safe, high-quality online content, • Customer Support & Marketing: Help customers via phone, email, or chat Important: These roles are available only to EU passport holders. Interested? Contact me for more details or to apply: _ WhatsApp: +39 334 619 6398

Account Manager (E-commerce) Function: Performance Creative | Account Management | UGC & Launch Execution Reports to: Senior Account Manager Location: Hybrid - The Roundhouse, Camden Compensation: £35,000 – £44,000 The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re looking for an Account Manager who is commercially sharp, strategically minded, and builds strong, trusted relationships with clients and stakeholders. Someone who enjoys fast-paced environments and takes pride in driving real outcomes for clients. You'll manage up to 5 accounts, acting as the day-to-day client lead across performance creative. You'll work closely with Strategists, Media Buyers, Creatives and UGC teams to deliver high-performing creative campaigns and keep clients confident at every stage. This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performance teams operate while developing the commercial confidence and decision-making maturity to lead accounts at a higher level. • Own day-to-day client communication across assigned accounts, • Lead client calls, updates, and check-ins with confidence and commercial context, • Translate client goals into clear briefs, timelines, and action plans - with an eye on feasibility and margin, • Act as the alignment point between client expectations and campaign delivery, • Coordinate internal teams (strategy, creative, production, UGC) - driving accountability, not just chasing progress, • Manage quality control across all deliverables, • Provide clients with a clear, confident narrative around performance and commercials, • Sign off on strategy before it reaches the client, ensuring commercial and delivery feasibility is validated, • Flag risks early with a recommended course of action or solution, • Protect account health - balancing client satisfaction, retention, and agency profitability, • 2+ years' experience in account management, client services or project coordination (agency preferred), • Exposure to UGC, social-first creative or performance marketing, • Strong communication skills — clear, calm, and confident with clients and internally, • Commercial awareness — you understand that great outcomes need to be profitable ones, • Organised and process-driven, comfortable managing multiple accounts without losing grip on the details, • Curiosity and eagerness to learn how performance creative drives growth, • Familiarity with Meta & TikTok ecosystems (conceptually, not buying), • A proactive, decision-led mindset — you move with intent, not just instruction, • Outcome-led - you focus on results and see delivery through with purpose, • Commercially aware - you understand the agency dynamic as well as the client’s needs, • Alignment-driven - you bring teams and priorities together to keep things moving, • Launch-minded - you’re comfortable with pace, pressure, and key delivery moments, • Client-first - you build trust through clarity, honesty and follow-through, • Process-oriented - you create structure and keep things running smoothly, • Coachable and ambitious - you’re keen to grow into a role where you make decisions, not just support them, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities and a beautiful Central London office.

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

We're hiring a Global Account Manager to join a high-performing team at the forefront of virtual healthcare. This role is ideal for someone who thrives in managing strategic, high-value relationships across international markets-particularly with global insurers or multinational corporates. As the key point of contact for a portfolio of large international private medical insurers (IPMI) and corporate clients, you'll take full ownership of relationship management, service delivery, and account growth. You'll work closely with cross-functional internal teams to ensure smooth onboarding, performance tracking, contract renewals, and delivery of top-tier virtual healthcare services. This is a client-facing role that requires strong commercial acumen, outstanding communication skills, and the ability to navigate complex client needs across multiple geographies. You'll need to be confident managing contract discussions, solving issues proactively, and delivering strategic account plans backed by data and insights. You'll also play a vital role in driving account growth by identifying upsell opportunities, presenting market and product developments, and ensuring the client experience aligns with SLAs and commercial commitments. What we're looking for: • Proven experience in global account management or client-facing roles-ideally within virtual health, insurance, or related sectors., • Solid understanding of international healthcare or insurance dynamics., • Skilled at managing large, complex accounts and navigating matrixed client organizations., • Strong presentation, communication, and reporting skills., • Data-literate, organised, and comfortable balancing multiple priorities. ACS are recruiting for a Global Account Manager. If you feel that you have the skills and experience required in this advertisement to be a Global Account Managersubmit your CV including an outline of your experience as a Global Account Manager. It is always a good idea to include a covering letter outlining your experience as a Global Account Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Global Account Managerrole you desire.

Our Client is an innovative, global leader in Enterprise Data Management. You will be responsible to sell software, services and support We are looking for a Strategic Account Manager who will be responsible for overseeing a portfolio of assigned customers, developing new business from existing relationships and actively seeking new sales opportunities. In this role, you will liaise with cross-functional teams to improve the entire customer experience. The successful candidate will have an excellent track record of success and closing deals. A market leading salary will be on offer. Contact: alex.gregory@planetta.co.uk

Job Title: Account Manager Salary: £38,000 - £48,000 OTE £25,000 - £35,000 Basic plus c.£13K Commission Location: Hertford (Remote) Term: Permanent, Full Time A new role added for Account Manager to this growing tech company. Are you a diligent account manager who loves to train and coach clients to success? This is a fantastic opportunity for a role in tech specialising in the beauty industry, at a growing company with a fantastic culture. You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: • Relationships: salon owners are people people! The role involves building relationships with customers so they come to trust you and see you as a business and industry expert., • Training and retention: A key part of the role is helping customers get maximum value from the platform through training and onboarding, • Existing Features & Usage: They need to ensure their clients don’t suffer in silence. They need to understand what they are trying to achieve and why in order to help., • New Features: they have an exciting roadmap of new features. It is vital that their customers are confident in using these new features so a major part of the role will be increasing awareness of new launches and providing education and training sessions as necessary., • Payment Sales: upsell POS payments to existing customers to maximise revenue opportunity and lock in with their innovative payment and tipping solution., • Churn management: by building up relationships and using live data, you will proactively identify any accounts that are at risk of leaving., • Product expert: your accounts will see you as the product expert. You will need to understand every feature and every benefit they bring to answer questions and to make compelling arguments to encourage feature adoption. You will need to build case studies from other customers to use as reference points and be able to clearly and concisely explain business and consumer benefits., • Salon expert: your accounts will also see you as the industry expert. “What are other salons doing?” “How do they deal with no-shows?”. You will need to understand market and consumer trends to be able to advise salons on their business and how to use the product to grow., • Voice of the customer: alongside the Customer Support team you will represent the Customer in all product and feature development discussions. They rely on you to know what to improve, what to build and what not to build. Your understanding of what their customers want and why they want it is key, • Teamwork: alongside the Customer Support team, you are an integral part of our client's customer-first mindset. It is vital that you collaborate to feedback insights into Management and Product to help them improve and grow. Skills & Experience Required for the Account Manager:, • Sales experience., • Account Management: you have experience managing customers either in-person or over the phone. You can quickly build rapport and trust., • Education & training: you have experience in delivering training sessions and are comfortable in your ability to walk people through products and how to use them., • Industry: experience in the hair and beauty industry is preferable although not mandatory. Love for this industry is a major advantage., • Love products: you will need to get to know their product and be confident in selling its benefits. They will help you with training!, • Get analytical. They have data that will help you analyse opportunities and risks, you will need to use this to excel., • They are a team and they're there to help each other. They are never scared to ask the questions. You will be trained and have a great team around you to learn from. Skills, • Gift of the gab: changing mindsets requires an articulate speaker who can think on their feet to handle objections and open up opportunities. It’s a people's industry and salons love to chat., • Customer-focus: they need you to go the extra mile., • Outbound Confidence: comfortable talking! This is an outbound role where 80% of your time will be on calls chatting with salons., • Resilience: can you deal with customers saying “No, not for me”? Transforming an industry doesn’t happen easily but when it does it’s immensely rewarding., • Hustle. They work to get things done., • Fun: No grey suits here! They are an energetic, dynamic team and it’s a fun, creative industry so they want you to enjoy the adventure and have a good time. The Salary for the Account Manager Role, • £38,000 - £48,000 OTE - £25-£35,000 base salary + £13K Commission, • 25 days + bank holidays annual leave + 1 extra day on your birthday, • Company pension, • Bring your dog to work ??, • Progression. The opportunity to move into sales and education teams., • Remote role or the company has a working space in central London if you'd prefer to work together for up to 2 days a week otherwise you are home based with flexible working policy, • Free breakfast at the office, • Pizza and beers on a Thursday! Apply online today! This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Laundryheap is an award-winning, industry-leading startup that’s transforming the way people do laundry and dry cleaning. We collect, clean, and deliver items back to customers in as little as 24 hours, making us one of the fastest services in the industry. Headquartered in the UK, our service is live in 14+ international markets and rapidly expanding across Europe, Asia, and North America. The Role As a Commercial Account Manager at Laundryheap, you will look after a group of business clients across the UK. Your main job is to keep clients happy, make sure they stay with us, and help grow their business with Laundryheap. You will also support new clients as they join and find ways to increase the services they use. You will work closely with teams like Operations, Partnerships, and Commercial to make sure clients get a smooth and reliable service. This role suits someone who is comfortable working independently, enjoys a fast-paced environment, and likes building long-term client relationships. Key Responsibilities • Account Management & Retention: Manage a portfolio of 3 Large Key Accounts sat within the Retail sector. Be the main point of contact for client questions, issues, and regular business discussions. Run regular check-ins and quarterly reviews to understand client needs and performance. Spot any risk of clients leaving and take action to retain them. Handle contract renewals, pricing updates, and service agreements • Revenue Growth & Upsell: Look for opportunities to grow each account through additional services or increased usage. Work with the Business Development team to ensure a smooth handover of new clients. Create simple growth plans for key accounts with clear targets. Track account performance and highlight any risks or o opportunities, • Client Onboarding & Enablement: Support new clients during onboarding to ensure a smooth start. Help clients understand how to use the platform and services effectively. Work with Operations and Logistics to align schedules and service delivery, • Reporting & CRM: Keep all client information and updates accurate in the CRM system Share regular updates on account performance with the Commercial Director Support forecasting by tracking expected revenue and volumes What We’re Looking For Essential • 2–5 years of experience in B2B account management, ideally in areas like logistics, hospitality, facilities management, or service-based businesses. Not mandatory, • Proven ability to retain and grow client accounts, • Strong communication and relationship management skills, including working with senior stakeholders, • Comfortable using data, CRM systems, and reports to manage accounts, • Confident, professional, and clear in communication, • Able to manage your own workload and handle multiple clients independently, • Right to work in the UK Desirable • Experience in hospitality, short-let or serviced accommodation, facilities management, or laundry services, • Familiarity with CRM tools like HubSpot and basic data reporting, • An existing network in hospitality, Airbnb management, or corporate services, • Experience working in a fast-growing or scale-up business environment Work Schedule • Remote: 9:00 am to 6:00 pm, • 9-hour shift (8 working hours) We’re looking for driven, relationship-focused individuals who thrive on ownership, enjoy building long-term client partnerships, and aren’t afraid to take initiative in a fast-paced environment. If that sounds like you, don’t miss this opportunity—apply now and grow your career with the international team at Laundryheap!

Account Manager / London (Hybrid) / Up To £35,000 & Great Benefits Are you a proactive relationship-builder with a passion for e-commerce and digital retail? Join one of the UK’s most exciting and fast-growing fulfilment and distribution companies, and play a key role in helping cutting-edge consumer brands thrive online. Our client is not your typical distribution company. They’ve reimagined the traditional retail model—bringing a disruptive, tech-savvy approach to getting products in front of consumers. With 10,000+ products listed on platforms like Next, Amazon, Costco, Robert Dyas, eBay, and Debenhams, they work at the crossroads of innovation and retail excellence. The Account Manager Role: As Account Manager, you’ll be the driving force behind client relationships—managing live projects, optimising listings, and delivering high-impact results across leading marketplaces. Key Responsibilities of the Account Manager: • Be the main point of contact for key clients, ensuring exceptional service and communication, • Run client review meetings, track performance, and anticipate business needs, • Manage product onboarding from selection through to listing on retail platforms, • Conduct pricing and market research to guide client proposals, • Coordinate with teams to collect and QA product content, imagery, and data, • Identify revenue growth opportunities and develop account expansion strategies, • Help pitch our services to new prospective clients What We’re Looking For • Outstanding communication and relationship-building skills, • Comfortable working in fast-paced, high-growth environments, • Strong Excel and data handling skills, • Previous experience in retail, buying, e-commerce or product listing, • Knowledge of SEO, marketplaces, or digital marketing is a big plus, • Experience with CMS or online retail platforms preferred, • Bonus: basic Photoshop/image editing skills What’s on Offer? • Competitive salary (£30k - £35k, based on experience), • Work with big-name retailers and exciting consumer brands, • Be part of a close-knit, forward-thinking team, • Hybrid working: London office + WFH flexibility, • Opportunities to grow fast with the business, • Make a real impact in a company that’s changing the game in online retail Ready to join a team that’s redefining e-commerce? If you have the enthusiasm and sales background to hit the ground running in this Account Manager position, we would love to hear from you. APPLY NOW for immediate consideration.

Are you fluent in Norwegian and looking for an exciting opportunity to work remotely from Greece? Mercier Consultancy MD is on the hunt for a dedicated and enthusiastic Norwegian Speaking Customer Representative to join our dynamic team. This role provides the incredible advantage of paid relocation to Greece, allowing you to experience a vibrant cultural landscape while advancing your career in customer service. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring inquiries are managed with proficiency and care., • Communicate effectively through various channels such as phone, email, and chat., • Engage with our client systems to provide accurate and timely assistance., • Collaborate closely with team members to solve customer issues efficiently., • Fluency in Norwegian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a customer-focused attitude., • Willingness to learn new technologies and tools suitable for the remote work environment., • Self-motivated, proactive, and capable of thriving in a fast-paced atmosphere., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it. Join us, and let’s make content discovery simple, powerful, and inspiring! As a Technical Account Manager, you’ll take ownership of a portfolio of key clients across the DACH region, acting as their primary technical expert and trusted advisor. From day one, you’ll lead seamless onboarding experiences, guide complex product integrations, drive adoption, and ensure smooth day-to-day operations. You’ll troubleshoot technical challenges, work closely with cross-functional teams across Europe, and run strategic check-ins to ensure clients extract maximum value from Simply.TV. This role is ideal for candidates with a strong engineering or technical background, capable of working confidently with software systems, APIs, and product integrations. You’ll rapidly develop a deep understanding of our platform, design practical solutions for clients, and guide them through technical implementations and ongoing optimization. Beyond client support, you’ll convert field insights into actionable improvements—translating technical requirements into product enhancements and collaborating closely with Product, Implementation, and Sales teams. You’ll also identify opportunities for growth through technical upselling and solution expansion. Your success will be measured by the technical value you deliver, your ability to solve client challenges, and the lasting impact you create on client operations—while continuing to build strong client relationships. You'll thrive in this role if you: • Serve as the primary technical and commercial contact for clients, guiding them through software integrations and platform usage., • Work autonomously across time zones, staying organized, proactive, and solution-oriented., • Help clients maximize the value of Simply.TV by identifying technical improvements, optimizations, and upsell opportunities., • Monitor client systems and operations, anticipate risks, and coordinate technical fixes with Product and Engineering teams., • Translate client technical requirements into actionable solutions, ensuring smooth implementation and adoption., • Maintain clear documentation of interactions, plans, and action items., • Stay up to date on product updates, technical trends, and media technology, anticipating client needs., • Demonstrate a passion for technology and media innovation, with a proactive, adaptable approach and a strong ability to learn quickly. You'll thrive in this role if you: • Hold a university degree in Engineering, Technology, Computer Science, or equivalent practical experience., • Bring 0–3 years of experience in client-facing technical roles, such as Technical Account Management, Customer Success Engineer, Solutions Engineer, or Sales Engineering, ideally in B2B SaaS or telecommunications., • Demonstrate the ability to analyze client needs, troubleshoot technical challenges, and translate requirements into actionable solutions., • Show a genuine passion for technology, media innovation, and problem-solving in fast-paced environments., • Exhibit proactive, hands-on learning and adaptability, with good communication skills for collaborating with clients and internal teams., • 🚀 Work at the forefront of media tech – Help shape how millions discover TV & streaming content., • 🤝 Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction., • 🌍 Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork., • 🎯 Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily., • 📈 Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures., • Language(s): Both German and English (fluent), • Reports to: Head of Technical Account Management, • Employment Type: Freelancer, • Location: Madrid, Spain (preferred) OR Portugal, Germany, Austria, Poland, UK, • Type of Collaboration: Freelancer setup ( Fulltime-40hrs/week) Collaboration based on a freelancer set-up on a full-time allocation basis (40 hours per week).

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here. • Serve as the main point of contact for assigned partner accounts, • Build trusted, consultative relationships with key accounts and stakeholders, • Grow the Zopa Auto Finance programme by developing new accounts within your network, • Ensure timely and effective delivery of solutions aligned with partner goals, • Communicate progress of monthly/quarterly initiatives with stakeholders, • Lead regular business reviews with partners to evaluate performance and opportunities, • Monitor key account metrics such as volume, credit quality, and pricing, • Maintain accurate records and insights in Salesforce, • Collaborate across the sales team to identify growth opportunities, • Address partner needs and manage escalations professionally, • Help shape the Auto Ops team by contributing industry knowledge, • Host webinars and training workshops for partners, • Ensure compliance with internal processes, audits, and controls, • Work closely with the Commercial Team to support the Auto Partner Success strategy, • You bring a strong network of dealers from your experience in the auto finance industry, • You have experience in account management and understand auto trade language and processes, • You’re an empathetic and confident communicator, committed to delivering seamless service, • You’re skilled in stakeholder management and comfortable working with people at all levels, • You hold a full UK Driving Licence (with fewer than 6 points)Please note this role will be based "remotely" but will require regular travel to clients around the North East. #LI-LK1 We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Account Manager, North UK Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our team in the North of England, forming strong relationships with venues and promoters, ideally based in Leeds or Manchester. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. About the role You’ll join a team focused on building strong partner relationships and driving growth across our network. With your deep understanding of the live entertainment industry and expertise in the music industry across key cities like Leeds, Manchester and Liverpool, you’ll know what makes promoters, festivals and venues thrive. This is an exciting opportunity to make an impact in a growing market—developing meaningful partnerships while driving operational excellence, revenue, engagement and long-term growth. You are collaborative and execution-oriented with a strong marketing sense, and you look for new and expanded ways to help your partners reach fans and drive growth. You will be Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention. Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events. Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies. Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy. Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented. Engaged in team collaboration to overcome ambiguity and achieve shared success. You are Passionate, humble and resilient. • Self-motivated and a team player. Actively responsible. A fan of music and culture. • Collaborative and confident communicator. Highly collaborative and confident communicator. • An analytical and curious problem solver. Extremely organised, resourceful and efficient in balancing priorities. You'll need • Local knowledge of the live industry across the North of England and based in either Leeds or Manchester. Business and commercial acumen. Strong communication skills. • Exceptional stakeholder management. Proven experience in live events in Account Management, Event Operations or Marketing. • High attention to detail and resourcefulness. An understanding of marketing, social media and analytics. • Excellent knowledge of how festivals, venues and promoters work., • Ticketing experience is a big plus. About DICE DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more _. Our Benefits Unlimited paid holiday Monthly DICE credits Private health insurance with Vitality with tons of perks Workplace pension with Penfold Coaching and CBT sessions Classpass Summer Fridays Generous parental package Eye Care Vouchers Cycle 2 Work Workplace nursery scheme Season Ticket Loan We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. Application process Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our _. We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans If you would like more information about how your data is processed, please contact us.

Note: Partly is headquartered in the UK, with a Product and Engineering base in Christchurch, and an early presence in San Francisco. If you are not based in London, we will fly you to our London office for 1 week per quarter for our “Season Openers” (we pay for your travel and accommodation). Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world toward a sustainable future where anyone can fix anything. Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia. We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online. Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder). We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our _ are lived throughout every experience. Strategic Account Manager The Strategic Account Manager owns post-sale success for parts suppliers on the Partly Network and reports directly to the GM of Europe. This role is responsible for ensuring suppliers achieve measurable commercial and operational value from Partly’s infrastructure. It sits at the intersection of supplier relationships, product delivery, and engineering execution, and requires deep ownership of supplier issues in a fast-moving, evolving product environment. Own strategic supplier relationships Develop trusted, long-term partnerships with parts suppliers, acting as the primary post-sale owner and point of accountability. Ensure strong adoption, retention, and long-term value realisation from Partly. Own supplier issues end-to-end Take full ownership of supplier issues from initial report through root cause analysis, resolution, and follow-up. Work closely with product and engineering teams to drive issues to ground rather than simply escalating them. Translate supplier problems into product execution Convert supplier pain points and operational challenges into clear, actionable product requirements. Produce written problem statements, reproduction steps, and expected outcomes to enable fast, effective execution by engineering. Lead onboarding and ongoing success Own the end-to-end post-sale journey including onboarding, implementation coordination, and ongoing success management. Ensure suppliers are set up to operate successfully on Partly infrastructure from day one. Drive measurable business outcomes Develop a deep understanding of each supplier’s KPIs, revenue drivers, and operational constraints. Through regular reviews, identify and execute opportunities where Partly can unlock incremental value, efficiency, or growth. Operate with urgency in an evolving environment Work effectively in a fast-moving, ambiguous environment where product capabilities and processes are still developing. Maintain momentum, prioritise effectively, and drive progress despite incomplete information. Build scalable success foundations Design and evolve lightweight processes, tooling, and documentation that allow supplier success to scale without compromising accountability or responsiveness. Senior stakeholder management Comfortable working with senior leaders at complex organisations. Able to manage expectations, navigate ambiguity, and maintain trust during periods of change or product instability. Strong communicator across technical and commercial audiences Able to engage credibly with engineers while clearly articulating technical issues and solutions in commercial terms to supplier stakeholders. Experience working with technical or infrastructure products Comfortable operating close to technical systems and workflows. Able to understand platform behaviour, diagnose issues, and validate solutions in collaboration with engineering teams. Strong prioritisation and ownership mindset Demonstrates clear ownership, bias to action, and sound judgment. Able to balance supplier advocacy with internal priorities and drive alignment across teams. Commercial and operational acumen Understands how supplier businesses operate and how technology impacts revenue, cost, and efficiency. Able to articulate ROI and map Partly’s infrastructure to supplier objectives. Experience in the automotive aftermarket, parts distribution, or supply-chain ecosystems. Familiarity with cataloguing, fitment, or global parts standards is advantageous. High trust, low process and no bureaucracy. We hire exceptional people whose judgment we trust. This means we proactively remove any process or rules that slow us down (for example, our expense policy is simply the “red face test”). Competitive base salary + equity. We offer competitive salaries and generous equity options for all full-time employees, ensuring everyone shares in the financial upside when we win. Flexible working hours. Choose when to work based on what time you’re most effective (no mandatory or set hours). We combine flexibility with an office-first approach (in cities where we have critical mass, i.e. London, Christchurch, Auckland). Focus Days. Two days per week, with zero meetings, dedicated solely to uninterrupted deep work Take time when you need it. We don’t ask questions or care if people have a negative leave balance. We work extremely hard and trust our team to take the time they need to recharge. Learn from the best. Whether it’s during a ‘Lunch n Learn’ or hearing from a unicorn CEO at a Fireside chat, you’ll have the opportunity to constantly learn from the world’s best. Quarterly season openers across the UK and EU. Connect regularly at the nearest centralised location for a week of collaboration, big-picture planning and team events. Annual global offsite in New Zealand. Travel with the rest of the UK and EU team as we gather and connect for 1-2 weeks at our product and engineering hub in Christchurch. Team connection. Monthly team lunches, celebrating our wins, happy hours and more! Parental leave and flexible return to work. Do what works for you. Primary carers can return with 4-day weeks (on 100% pay for the first 12 weeks). Secondary carers get 10 days full pay. Payroll Giving: We encourage generous giving and donate to the high-impact charities you support CycleSaver: UK employees can now save up to 47% on Lime, Forest, Beryl, or Santander cycle subscriptions through CycleSaver, enjoying the health benefits of cycling to work with flexible, hassle-free monthly plans instead of bike ownership.

A quick look at the role The Regional Account Manager is responsible for the commercial relationship between Biffa and its major clients in Scotland. The role will cover growth and development of the portfolio of customers, financially and sustainably, contractual negotiations, meeting the relevant KPI’s and SLA’s, compliance, customer satisfaction and retention and adherence to health & safety. . Your core responsibilities • Ensure all portfolios have account plans set up for the year, achievement objectives are set around growth, development, profitability, sustainability, contract compliance and pricing negotiations., • Retention of Major clients, through positive relationships, reliability of service provision to ensure the achievement of budgeted profit, and volume growth for the year., • Lead all Tender processes and facilitate professional and timely responses in conjunction with the Bid Management team., • Identify new development opportunities to deliver profitable growth whilst supporting customers in exploring opportunities to reuse and reduce waste., • Conduct regular customer review meetings with relevant stakeholders., • Prepare and present monthly reporting information to customers using Power BI., • Conduct regular site and waste audits to make improvements to support customer sustainability objectives and targets., • Support customers with staff training in waste management behaviours to make sustainability improvements., • Prepare and negotiate contractual agreements with customers., • Assist local depots and customer service teams to resolve customer issues around collection services, health and safety, container changes or the introduction of alternative services., • Ensure customer debt position is maintained in line with contractual commitments consulting regularly with the Credit Control team. . Our essential requirements • 3 years’ experience maintaining and developing customer relationships., • Confident using business software and Microsoft Office Suite including Excel and PowerPoint, • Well organised with excellent attention to detail and the ability to prioritise work effectively, • Strong financial awareness with an understanding of customer profit modelling and internal P&L analysis, • Charismatic and confident with the ability to influence and negotiate at all levels . Biffa – we’re changing the way people think about waste At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn

PR Account Manager, fully remote, with regular trips to the Channel Islands, so you can be based anywhere in the UK. We are looking for a PR Account Manager for a fabulous agency. You need to have some good experience in PR or communications, ideally with a degree-level qualification. You must have experience and/or working knowledge of business, particularly tourism and general b2b/b2c services that operate out of the Channel Islands. Good skills in writing and a natural interest in current affairs, business issues and the news in general are all key to the role. You must have an interest and some knowledge of current affairs and tourism in the Channel Islands. Skills in social media and great creative ideas are also very important. We have a full job description available and can brief you on the role as soon as we get your application, so send your CV over as soon as possible.

Pega CDH Consultants Inside IR35 Remote in UK Initial 6 month engagement emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector. We power progress, solve challenges, and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication to delivering the optimal service for our clients. Our commitment is not just towards our clients — we aim to foster a positive and equitable working environment with our consultants and colleagues, which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are building a best-in-class Next Best Action (NBA) decisioning capability and are hiring experienced professionals to design, scale, and optimise decisioning frameworks across multiple markets. This is an opportunity to work at the intersection of data, AI, and customer engagement, delivering personalised, real-time experiences in a regulated environment. We are hiring for: Lead Decisioning Expert Own and govern the NBA decisioning framework across markets. Key Skills: Pega LDA (mandatory) Deep Pega CDH expertise (NBA Designer, decision strategies) Decision frameworks (eligibility, arbitration, prioritisation) Omni-channel decisioning (real-time & outbound) Decision governance, explainability, regulatory awareness Strong stakeholder management & Agile delivery Lead NBA Data Scientist Design and optimise ML models driving NBA decisioning. Key Skills: Pega CDH adaptive models Strong MLB / RTIM / arbitration logic knowledge Advanced Python & ML development A/B testing, uplift measurement, model governance Feature engineering & real-time vs batch decisioning Git, Agile, cross-functional collaboration NBA Decisioning Specialist Deliver decisioning use cases and personalisation strategies. Key Skills: Pega PCDC (mandatory) Pega CDH / NBA Designer experience Decision logic configuration (eligibility, prioritisation, suppression) Testing, simulation & performance optimisation Strong business-facing communication Nice to have: Adobe AEP, Financial Services, multi-market experience Data Integration & System Engineers Build scalable data pipelines supporting decisioning systems. Key Skills: GCP (BigQuery) & Hadoop/Cloudera (mandatory) Spark, Scala, Python, SQL Data pipelines (batch & near real-time) Data modelling, governance & CI/CD Pega CDH integration experience QA / Test Specialists Ensure quality and performance across data and decision platforms. Key Skills: Hadoop & GCP (mandatory) Test automation (Pytest, Robot Framework) Python, SQL, Bash CI/CD, Docker, Jenkins ISTQB certified Our People The ideal consultants will share our values and be aligned with our ways of working. As your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career. The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle. We pride ourselves on; Providing our people with a supportive culture, rooted in our values and driven by our purpose. Promoting a culture of inclusion, collaboration, well-being, and learning and development. Providing increased agility and flexibility within our hybrid working model Investing in employees’ growth through ongoing training and development Autonomy to take ownership of projects, making decisions and demonstrating individual expertise Providing an transparent performance and career management experience. Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and build lasting value in disciplines such as: Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. “emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin

About the Role As an Account Manager at Swanky, you’ll play an important role in supporting the long-term success and growth of our retained ecommerce clients. Working with a range of ambitious retail and ecommerce brands, you’ll act as a key day-to-day partner to clients while helping coordinate activity across internal teams to ensure work remains organised, aligned, and moving forward effectively. This is a collaborative, fast-paced role suited to someone who enjoys building strong relationships, thrives in a team environment, and is confident managing multiple priorities at once. You’ll work closely with developers, designers, strategists, and specialists across a variety of ongoing client initiatives, helping maintain clear communication, delivery visibility, and strong operational organisation across accounts. Alongside supporting day-to-day account delivery, you’ll contribute to roadmap planning, ongoing optimisation, and wider growth conversations, helping clients continue to evolve and improve their ecommerce experience over time. We’re looking for someone who is proactive, organised, commercially aware, and comfortable taking ownership of their accounts while knowing when to collaborate, challenge, or escalate appropriately. Cultural fit is hugely important to us at Swanky. We’re looking for someone who is approachable, adaptable, solutions-focused, and genuinely enjoys working closely with both clients and colleagues. The ideal candidate will bring a positive attitude, strong communication skills, and a willingness to learn and grow within a supportive, ambitious, and evolving agency environment. Key Responsibilities Client Relationships & Account Growth • Build strong, trusted relationships with clients, becoming a reliable day-to-day partner across ongoing retainers and growth plans., • Develop a strong understanding of each client’s business, priorities, and commercial goals to support long-term success., • Support strategic account planning, helping clients prioritise initiatives that drive growth and improve performance., • Lead clear, confident communication across meetings, project management platforms, and written updates., • Help identify opportunities to add value across accounts through proactive recommendations and ongoing collaboration. Account Coordination & Delivery • Coordinate ongoing account activity across multiple retained clients, ensuring priorities, timelines, and deliverables remain organised and on track., • Use project management software to manage workflows, maintain visibility across accounts, and support efficient collaboration between teams., • Work closely with developers, designers, strategists, and specialist teams to ensure work progresses smoothly and aligns with wider account goals., • Proactively identify risks, blockers, or gaps in delivery and work collaboratively to resolve them effectively., • Support roadmap planning and ensure priorities remain aligned with client objectives and business needs. Teamwork & Operational Excellence • Foster strong cross-functional collaboration, helping teams stay aligned, informed, and focused on shared outcomes., • Contribute to the continuous improvement of internal processes, workflows, and ways of working across account delivery., • Support a positive, collaborative team culture built on communication, accountability, and mutual respect., • Balance multiple priorities with confidence, adaptability, and a calm, solutions-focused approach. Industry Awareness & Strategic Thinking • Stay informed on Shopify updates, ecommerce trends, and emerging digital best practices., • Bring proactive ideas and insights into client conversations and internal discussions., • Support strategic thinking across accounts by helping identify opportunities for optimisation, innovation, and long-term growth. Required Skills & Experience • Strong organisational and time management skills, with the ability to manage multiple clients, priorities, and deadlines simultaneously, • Excellent written and verbal communication skills, with confidence leading client conversations and translating technical or strategic information clearly, • Experience coordinating cross-functional teams, • Comfortable using/willing to learn project management tools and structured workflows (e.g. Wrike, Asana, ClickUp, Monday, Jira), • Proactive problem-solving mindset, with the ability to identify risks and keep momentum moving, • Strong attention to detail and ability to maintain high standards across delivery and communication, • Confident working in a fast-paced, changing environment with multiple moving parts Desirable Skills & Experience • Experience working within ecommerce, retail, or digital agency environments, • Familiarity with Shopify or other ecommerce platforms, • Exposure to CRO, UX, SEO, paid media, CRM, retention, or wider digital growth disciplines, • Understanding of agile delivery methodologies or sprint-based working, • Experience working with enterprise or multi-stakeholder clients, • Interest in ecommerce trends, emerging technologies, and digital customer experience What We Offer • Competitive salary DOE, • 30 days holiday per year inclusive of bank holidays, plus 1 additional day per full year served, capped at 5, • Flexible working hours during the day, • Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully remote role for the right candidate), • Employee Assistance Programme with 24/7 access to services, • Free unlimited tea, hot chocolate, coffee and healthy snack bar (in the office), • MacBook Pro (or your preferred choice of tech), • The opportunity to work with ambitious, fast-growing brands on exciting and evolving ecommerce strategies, • Opportunities for career development within a highly collaborative and growing agency, • Regular company socials and events, • Opportunity for occasional travel to client meetings and conferences No Recruiters