107 Best customer experience Jobs in Bath (July 2026)

Job Ref: 13331 Branch: Apex City of Bath Hotel Location: Apex City of Bath Hotel, Bath Salary/Benefits: £12.92 per hour plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: mixed shift pattern including evenings and weekends Hours per week: 40 Posted date: 14/07/2026 Closing date: 25/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Kitchen Porter in Bath. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Kitchen Porter, you will assist in the delivery of amazing brand standards and immaculate kitchen and back of house facilities. You will be responsible for your own work and take pride in the high standard of cleanliness and organisation whilst adhering to all food safety and health and safety guidelines. As a Kitchen Porter, you will be an integral part of the Kitchen and Food and Beverage departments working closely with all team members to deliver exceptional standards.. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Joining the dedicated Kitchen department, you will: • Ensure the kitchen/refuse areas and relevant stores, corridors and equipment are cleaned and maintained to the highest degree of cleanliness., • Use cleaning agents and equipment within the perimeters of COSHH Legislation, • Follow all food safety and health and safety guidelines., • Assist in the preparation of food As a Kitchen Porter, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great kitchen porter. With this in mind, we are looking for a kitchen porter who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Exceptional Food safety standards Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About City of Bath Hotel Apex City of Bath Hotel joins our other nine city centre hotels in the UK. This four-star hotel in Bath is centrally located in the historic UNESCO world heritage city and will offer unique style, comfort and exceptional service. Located just moments from the famous Roman Baths, tourist attractions and convenient transport links, Apex City of Bath Hotel offers the perfect stay for city breaks, family holidays and business travellers.

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Research Tribe

Work From Home – Paid Research

5 days ago

Part-time

Bath

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

Job Ref: 13252 Branch: Apex City of Bath Hotel Location: Apex City of Bath Hotel, Bath Salary/Benefits: £12.92 per hour plus excellent company benefits and perks Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 06/07/2026 Closing date: 17/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Linen Porter in Bath. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Linen Porter, you will assist in the delivery of amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness and organisation whilst adhering to all health and safety guidelines. As a Linen Porter, you will be an integral part of the Housekeeping department working closely with all team members to deliver a seamless system of collection and replacement of all linen items. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Joining the dedicated Housekeeping department, you will: • make sure that you work seamlessly and methodically to remove linen and waste items from Guest rooms and replace with fresh items to assist the Self Checking room attendants in their role., • engage with guests in order to promote guest loyalty, • ensure guests experience our well-known high levels of comfort and quality, • take pride in the work you do About You: As a Linen Porter, you will have excellent organisational skills and attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be great at multi-tasking, you will be efficient at solving all guest enquiries and all with a smile and infectious personality! On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Linen Porter. With this in mind, we are looking for a Linen Porter who: • Can deliver excellent standards, • Uses initiative, • is self-aware and able to evaluate their own work, • has a customer service attitude, • has the ability to multi-task and organise a variable work load, • provides excellent attention to detail, • holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About City of Bath Hotel Apex City of Bath Hotel joins our other nine city centre hotels in the UK. This four-star hotel in Bath is centrally located in the historic UNESCO world heritage city and will offer unique style, comfort and exceptional service. Located just moments from the famous Roman Baths, tourist attractions and convenient transport links, Apex City of Bath Hotel offers the perfect stay for city breaks, family holidays and business travellers.

Job Ref: 13357 Branch: Apex City of Bath Hotel Location: Apex City of Bath Hotel, Bath Salary/Benefits: £13.35 per hour plus excellent company benefits and perks Contract type: Permanent Hours: Full Time Shift pattern: Mixed shift pattern including evenings and weekends Hours per week: 32 Posted date: 20/07/2026 Closing date: 31/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Bartender in Bath. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Starting your Journey: As a Bartender, you will contribute to achieving profitability and quality goals. This role is focused on, but not limited to, the hotel bar where you will be responsible for the setup, service and the closedown of the bar department. You will also be responsible for the service of both food and drinks to guests.You will be multiskilled across the Food & Beverage department and closely work with the Food and Beverage Assistants in making sure there is a smooth delivery of service to all guests, following Apex standards. You will have a passion for drinks, and enjoy creating unique, storytelling cocktails which create memories our guests will love. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Joining the dedicated Food and Beverage department, you will: • Prepare and serve alcoholic and non-alcoholic drinks consistent with Apex drink recipes., • Prepare coffee if need be to our guests and table service., • Set bar according to Apex standards., • Record drink orders promptly and accurately after receipt., • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas., • Receive and serve food orders to guests seated at the bar., • Report all equipment problems and bar maintenance issues to your manager., • Assist the restocking and replenishment of inventory and supplies., • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by your manager or immediate supervisor. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Bartender. With this in mind, we are looking for a Bartender who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you,click apply. we look forward to hearing from you! About City of Bath Hotel Apex City of Bath Hotel joins our other nine city centre hotels in the UK. This four-star hotel in Bath is centrally located in the historic UNESCO world heritage city and will offer unique style, comfort and exceptional service. Located just moments from the famous Roman Baths, tourist attractions and convenient transport links, Apex City of Bath Hotel offers the perfect stay for city breaks, family holidays and business travellers.

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Apex Hotel

Front Office Receptionist

Job Ref: 13356 Branch: Apex City of Bath Hotel Location: Apex City of Bath Hotel, Bath Salary/Benefits: £12.92 per hour plus excellent benefits company and perks Contract type: Permanent Hours: Full Time Hours per week: 32 Posted date: 17/07/2026 Closing date: 28/08/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Front Office Receptionist in Bath. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Front Office Receptionist, you will be responsible for delivering a high level of service to all our guests. Working in Reception offering a warm welcome to all our guests you will ensure the building is safe and secure and that all guests requirements are catered for. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will love. You will be responsible for your own work and take pride in the high standard of customer service and organisation whilst adhering to all health and safety guidelines. Joining the dedicated Front Office department, you will: • Greet our guests with a friendly hello and an infectious smile., • Ensure that the Guest Check in/out procedure is seamless., • Provide accurate information to Guests regarding the local area as well as offering an excellent overall knowledge of all Hotel facilities and services., • Answer phone calls and emails, • Create brilliant customer service and a fun environment in order to promote guest loyalty About you: As a Front Office Receptionist, you will have excellent organisational skills and attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be great at multi-tasking, you will be efficient at solving all guest enquiries and all with a smile and infectious personality! On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Front Office Receptionist. With this in mind, we are looking for a Front Office Receptionist who: • Can deliver excellent standards, • Uses initiative, • is self-aware and able to evaluate their own work, • has a customer service attitude, • has the ability to multi-task and organise a variable work load, • provides excellent attention to detail, • holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About City of Bath Hotel Apex City of Bath Hotel joins our other nine city centre hotels in the UK. This four-star hotel in Bath is centrally located in the historic UNESCO world heritage city and will offer unique style, comfort and exceptional service. Located just moments from the famous Roman Baths, tourist attractions and convenient transport links, Apex City of Bath Hotel offers the perfect stay for city breaks, family holidays and business travellers.

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Apex Hotel

Night Public Area Cleaner

Job Ref: 13327 Branch: Apex City of Bath Hotel Location: Apex City of Bath Hotel, Bath Salary/Benefits: £13.55 per hour plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 23:00-07:30 Hours per week: 32 Posted date: 10/07/2026 Closing date: 30/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Night Public Area Cleaner in Bath. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Contributions to a pension scheme, • Employee of the quarter and annual recognition schemes, • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Night Public Area cleaner,you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. As a Night Public , you will be responsible for checking your own rooms are of a high standard and ready for our guests. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Joining the dedicated housekeeping department, you will: • Ensure that all Public areas of the Hotel look well-presented by keeping all public areas clean and tidy including and with a focus on the Pool and Spa Facilties ., • High level of cleanliness and organisation, • Understanding of Health and Safety standards, • Ensure our guests experience our high levels of comfort and quality, • Take pride in the work you do As a Night Public Area Cleaner, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will have a great eye for detail,high levels of cleanliness, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Night Public Area Cleaner. With this in mind, we are looking for a Night Public Area Cleanerwho: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About City of Bath Hotel Apex City of Bath Hotel joins our other nine city centre hotels in the UK. This four-star hotel in Bath is centrally located in the historic UNESCO world heritage city and will offer unique style, comfort and exceptional service. Located just moments from the famous Roman Baths, tourist attractions and convenient transport links, Apex City of Bath Hotel offers the perfect stay for city breaks, family holidays and business travellers.

Job Ref: 13326 Branch: Apex City of Bath Hotel Location: Apex City of Bath Hotel, Bath Salary/Benefits: £12.92 per hour plus excellent company benefits and perks Contract type: Permanent Hours: Full Time Shift pattern: 8:00-16:30 / 14:00-22:30 Hours per week: 32 Posted date: 10/07/2026 Closing date: 30/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Public Area Cleaner in Bath. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Public Area Cleaner, you will recognise the great importance of cleanliness and your passion to consistently maintain outstanding Hotel Standards. This is a vital role in the function of the hotel and ultimately offers the first impression presented to our guests as they enter the hotel doors. You will love chatting to our guests offering help and assistance, you will be great at multi-tasking, you will be efficient at solving all guest enquiries and all with a smile and infectious personality! On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Public area Cleaner. With this in mind, we are looking for a Public Area Cleaner who: • can deliver and maintain excellent standards, • uses initiative, • is self-aware and able to evaluate their own work, • has a customer service attitude, • has the ability to multi-task and organise a variable work load, • provides excellent attention to detail, • holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About City of Bath Hotel Apex City of Bath Hotel joins our other nine city centre hotels in the UK. This four-star hotel in Bath is centrally located in the historic UNESCO world heritage city and will offer unique style, comfort and exceptional service. Located just moments from the famous Roman Baths, tourist attractions and convenient transport links, Apex City of Bath Hotel offers the perfect stay for city breaks, family holidays and business travellers.

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