Customer experience manager jobs in BorehamwoodCreate job alerts

Factory - Production PlannerReporting to the Factory Manager \n We are supporting our client in their search for a dedicated, long-term team member. The ideal candidate will be flexible, reliable, trustworthy, and demonstrate a strong work ethic to contribute effectively within the factory environment. \n Key Requirements for the Production Planner Role \n\n • Quick learner with the ability to adapt swiftly\n, • Excellent interpersonal skills\n, • Flexible and proactive approach to work\n, • Strong commitment to meeting customer deadlines\n, • Good IT proficiency and numeracy skills\n\n The Production Planner will support the Factory Manager by: \n\n • Utilising the bespoke SAP system to allocate production jobs to available stock and machinery\n, • Managing production lead times efficiently through optimal use of stock and machinery\n, • Collaborating with factory operatives to ensure timely production of high-quality orders\n, • Coordinating with the Customer Services Manager and team to prioritise production according to customer delivery requirements\n, • Supervising and promoting high standards of health and safety throughout the factory\n, • Handling stock picking and storage processes\n, • Completing order confirmations as required\n\n Candidates should possess a good command of English and solid numeracy skills. Experience with SAP is advantageous but not essential. A general understanding of IT systems is necessary. \n Working Hours and Benefits \n\n • Working days: Monday to Friday\n, • Working hours: 9:00 a.m. – 5:40 p.m. (40 hours per week)\n, • Breaks: One 1-hour lunch break and one 20-minute tea break daily\n, • Competitive salary: £27,000–£35,000 per annum, plus a discretionary bonus scheme\n, • 25 days annual leave plus bank holidays\n, • Contributory company pension scheme\n, • On-site parking available\n\n

Workforce Management Manager \n Salary: £70,000 - £85,000 + Excellent BenefitsHybrid Working \n Are you an experienced Workforce Management Manager passionate about workforce planning, labour modelling and using data to improve operational performance? \n We're recruiting a Workforce Management Manager to join a leading retail business at an exciting stage of its workforce management evolution. \n This Workforce Management Manager opportunity offers the chance to lead a specialist team responsible for labour modelling and forecasting, ensuring workforce planning is accurate, commercially effective and supports exceptional customer and colleague outcomes. \n The Opportunity \n As a Workforce Management Manager, you'll take ownership of labour modelling and forecasting capability, driving continuous improvement and helping to shape the future of workforce planning across a complex retail operation. \n Working closely with senior stakeholders across Operations, Finance, Technology and Data, the Workforce Management Manager will ensure labour planning supports business priorities while identifying opportunities to improve productivity, efficiency and operational performance. \n Key Responsibilities \n\n • \n As Workforce Management Manager, lead and develop a team of Workforce Management specialists and analysts. \n • \n The Workforce Management Manager will own the ongoing performance, governance and optimisation of labour models and forecasting. \n • \n Deliver meaningful insight and recommendations to support operational and commercial decision-making. \n • \n Build strong relationships with stakeholders across multiple business functions. \n • \n Drive continuous improvement across workforce planning, forecasting and labour optimisation. \n • \n Support the implementation of new technologies, automation and innovative workforce management solutions. \n • \n Ensure workforce planning outputs remain accurate, commercially aligned and fit for purpose. \n\n About You \n You'll bring: \n\n • \n Experience as a Workforce Management Manager or similar within Workforce Management, Labour Planning or Forecasting in a large-scale retail environment. \n • \n Proven leadership experience, managing analytical or specialist teams. \n • \n Strong commercial awareness and the ability to translate complex data into practical business decisions. \n • \n Excellent stakeholder management and influencing skills. \n • \n Experience delivering transformation, continuous improvement or technology-led change. \n • \n A collaborative approach with a passion for improving operational performance. \n • \n Experience with workforce management platforms such as Logile, Blue Yonder, UKG (Kronos), Quinyx or similar workforce planning solutions would be advantageous, but isn't essential. \n\n What's on Offer? \n This is an opportunity for a Workforce Management Manager to play a key role in shaping workforce planning within a complex retail business, leading a high-performing team while influencing strategic decisions and delivering meaningful operational improvements. \n Salary: £70,000 - £85,000 + excellent benefits. \n If you're looking for your next challenge as a Workforce Management Manager and would like to find out more, we'd love to hear from you. \n Apply today or get in touch for a confidential conversation. \n BH36626

Workshop Controller \n Franchised Motor Dealership - Watford area \n \n We are currently recruiting for an experienced Workshop Controller to lead a busy and growing aftersales operation. This is an excellent opportunity for an ambitious individual with strong leadership skills and a passion for delivering high standards across the workshop. \n \n As Workshop Manager, you will oversee a highly productive team, ensuring efficiency, quality and customer satisfaction remain at the heart of the operation. \n \n What's on Offer: \n £36,00 basic salary \n Realistic OTE of £50,000 \n Monday to Friday hours (08:00 - 18:00). \n Stable, long-term career progression. \n \n Key Responsibilities \n Manage the day-to-day running of the workshop and service department. \n Lead, motivate and develop a team of Technicians and apprentices. \n Drive workshop productivity and efficiency to achieve performance targets. \n Maintain high standards of workmanship, health and safety, and customer service. \n Monitor KPIs and implement processes to maximise profitability and performance. \n Support and coach team members to ensure continued development. \n \n Requirements \n Previous experience as a Workshop Manager/Controller or strong experience as a Service Advisor \n Minimum of 2-3 years' experience in a similar automotive management role. \n Strong organisational and leadership skills. \n Ability to manage a fast-paced environment while maintaining exceptional standards. \n Excellent communication and people management abilities. \n \n If you have the experience and leadership qualities to drive workshop performance and deliver outstanding results, we would like to hear from you. \n \n Who are you applying to? \n The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! \n Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Factory - Production PlannerReporting to the Factory Manager \n We are supporting our client in their search for a dedicated, long-term team member. The ideal candidate will be flexible, reliable, trustworthy, and demonstrate a strong work ethic to contribute effectively within the factory environment. \n Key Requirements for the Production Planner Role \n\n • Quick learner with the ability to adapt swiftly\n, • Excellent interpersonal skills\n, • Flexible and proactive approach to work\n, • Strong commitment to meeting customer deadlines\n, • Good IT proficiency and numeracy skills\n\n The Production Planner will support the Factory Manager by: \n\n • Utilising the bespoke SAP system to allocate production jobs to available stock and machinery\n, • Managing production lead times efficiently through optimal use of stock and machinery\n, • Collaborating with factory operatives to ensure timely production of high-quality orders\n, • Coordinating with the Customer Services Manager and team to prioritise production according to customer delivery requirements\n, • Supervising and promoting high standards of health and safety throughout the factory\n, • Handling stock picking and storage processes\n, • Completing order confirmations as required\n\n Candidates should possess a good command of English and solid numeracy skills. Experience with SAP is advantageous but not essential. A general understanding of IT systems is necessary. \n Working Hours and Benefits \n\n • Working days: Monday to Friday\n, • Working hours: 9:00 a.m. – 5:40 p.m. (40 hours per week)\n, • Breaks: One 1-hour lunch break and one 20-minute tea break daily\n, • Competitive salary: £27,000–£35,000 per annum, plus a discretionary bonus scheme\n, • 25 days annual leave plus bank holidays\n, • Contributory company pension scheme\n, • On-site parking available\n\n

Location: Hertfordshire/North London base, with regular UK travel \n Package: Competitive salary, performance-related bonus and car allowance \n Hours: Full-time \n Abbeygate Search is partnering with a growing international business that provides technology-led equipment and ongoing service solutions to major organisations across the UK. \n With significant growth anticipated over the coming years, the business is looking to appoint a Senior National Account Manager to take ownership of several of its most commercially important customer relationships. \n This is a high-profile role for someone who can operate comfortably with senior decision-makers while coordinating the operational detail required to deliver complex, multi-site customer programmes. You will have the opportunity to shape the national account approach, influence commercial strategy and play an important part in the company’s continued UK expansion. The role\n You will: \n\n • Take commercial ownership of strategically important national customer accounts.\n, • Build trusted relationships with procurement, commercial and operational leaders, including director and board-level contacts.\n, • Create clear account strategies covering growth, retention and long-term partnership opportunities.\n, • Lead negotiations around pricing, renewals, service agreements and longer-term commercial arrangements.\n, • Identify opportunities to expand services, introduce additional solutions and support wider customer rollouts.\n, • Deliver strategic account reviews, forecasts and performance updates internally and externally.\n, • Work closely with service, installation, technical and operational teams to ensure successful customer delivery.\n, • Act as a senior escalation point for significant commercial or service-related matters.\n, • Monitor market developments and customer priorities, using that insight to inform commercial strategy.\n, • Provide guidance and support to less experienced account-management colleagues where appropriate.\n, • Represent the business at customer meetings, industry events and relevant forums.\nWhat we are looking for\n You will need: \n\n • Strong experience managing large, complex national or strategic accounts.\n, • A background in B2B equipment, technology, managed services or another solutions-led environment.\n, • Experience working with major retail, hospitality or similarly complex multi-site customers.\n, • A demonstrable record of negotiating high-value contracts, renewals and commercial agreements.\n, • Strong commercial and financial understanding, with the ability to structure profitable long-term partnerships.\n, • Confidence communicating and presenting at director and board level.\n, • The ability to develop account strategy rather than simply maintain existing relationships.\n, • Excellent organisation, communication and stakeholder-management skills.\n, • A proactive, self-sufficient approach and the ability to manage a valuable account portfolio with limited supervision.\n, • A full UK driving licence and flexibility to travel nationally.\n\n Experience within sustainability, environmental services or a market undergoing regulatory change would be advantageous but is not essential. What is on offer\n\n • Competitive base salary.\n, • Performance-related bonus or commission.\n, • Company car or car allowance.\n, • 25 days’ annual leave plus bank holidays.\n, • Pension scheme.\n, • A visible and influential position within a growing international business.\n, • The opportunity to shape major national customer partnerships during an important period of expansion.\n\n

\n We are seeking an experienced Service Delivery Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. \n This is not a business development or new business position. Instead, you will focus on building strong, long-term client relationships, ensuring contractual commitments are met, and delivering an exceptional customer experience. \n Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions that add value to your customers. About You\n The successful candidate will ideally be degree educated and have previous experience within a technical service environment, managing high-value customer accounts with fixed contractual agreements. \n You will possess exceptional attention to detail, with a thorough understanding of contractual documentation and the ability to quickly interpret contractual clauses to ensure compliance and effective service delivery. \n As the role involves regular visits to customer sites, you should be comfortable travelling as required. Key Responsibilities\n\n • Develop and maintain strong, long-term relationships with key customer stakeholders.\n, • Act as the primary point of contact for your allocated accounts.\n, • Manage Service Level Agreements (SLAs) and ensure contractual obligations are consistently achieved.\n, • Monitor service performance against agreed KPIs and identify areas for improvement.\n, • Conduct regular customer review and performance meetings.\n, • Prepare and present detailed service and performance reports.\n, • Identify, investigate and resolve customer issues in a timely manner.\n, • Escalate complex issues to the appropriate internal teams and ensure effective follow-up through to resolution.\n, • Track outstanding actions and drive them to completion.\n, • Identify opportunities to enhance existing services and support account growth.\n, • Develop and present commercial proposals aligned to customer requirements.\n, • Drive continuous process improvement to enhance service quality and operational efficiency.\nCandidate Profile\n To be successful in this role, you will demonstrate: \n\n • Previous experience in a Service Delivery, Technical Account Management or Customer Success role.\n, • Experience managing technical services within a contractual or SLA-driven environment.\n, • Excellent commercial awareness and customer relationship management skills.\n, • Strong analytical and problem-solving abilities.\n, • Outstanding organisational skills with meticulous attention to detail.\n, • Excellent written and verbal communication skills, including presentation experience.\n, • The ability to build credibility with both customers and internal stakeholders.\n, • A proactive approach with a focus on continuous improvement.\n\n

Quest Search & Selection are currently hiring for a Assistant Space & Range Planner who will support with the branch category & merchandising team in delivering the retail strategy for grocery, gifting & seasonal. \n \n In this role, you will support range planning, stock forecasting and merchandising activity across the retail estate. The position also involves working with the Category Leads in category execution and building effective planograms to optimise space planning and in-store customer experience. \n \n Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK & in tourist hot-pots . \n \n Key Responsibilities of this Assistant Space & Range Planner - \n \n\n • Support retail growth strategy through sales analysis, margin management and KPI performance tracking in partnership with Buying & Finance teams.\n, • Analyses customer insights, market trends and trading performance to support category direction, stock forecasting and commercial decision-making.\n, • Produces and analyses reporting including best-seller performance, stock optimisation and trading analysis to drive commercial performance improvements.\n, • Maintains product data, cost files and administrative reporting processes, supporting accurate pricing and category management activity.\n, • Supports product ranging, pricing and seasonal promotional activity across retail categories.\n, • Develops and implements merchandising planograms, POS materials and space planning initiatives to improve in-store presentation and compliance.\n, • Conducts store visits to review merchandising standards, product presentation and range execution across locations.\n, • Coordinates supplier relationships, tenders and day-to-day communication regarding deliveries, merchandising and product activity.\n, • Supports the end-to-end development of bespoke products, ensuring quality, margin delivery and timely execution.\n, • Assists with communication of promotions, range changes and merchandising updates across the retail estate.\n\n \n \n Key Requirements of this Assistant Space & Range Planner- \n \n\n • Background in Merchandising, Buying, Space Planning, or POS management.\n, • 3+ years' experience within FMCG or retail environments.\n, • Exposure to multiple product categories across grocery and/or non-food sectors.\n, • Experience managing supplier relationships and supporting buying activities.\n, • Strong commercial awareness with an understanding of P&L performance, sales trends, and margin drivers.\n, • Knowledge of ranging, planograms and space planning/analysis is highly desirable.\n, • Strong administrative capability with advanced proficiency in Microsoft Excel and Word, including report creation and analysis.\n, • Able to balance customer, operational, and commercial priorities when developing and implementing strategies.\n\n \n Benefits of this Assistant Space & Range Planner - \n \n\n • 20% friends and family discount.\n, • Bonus potential.\n, • Ongoing learning and development support.\n, • Flexible working arrangement: Head office based in Hertfordshire, with a mix of branch visits, 1 day office-based, and 2 days working from home.\n, • Free parking.\n, • Life assurance.\n\n \n If this sounds like you and you are keen to apply for this Junior Category Manager, please apply quoting reference no .JO- . \n We request that candidates send their CV as a Microsoft Word document where possible. \n Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Optical Assistant Jobs in Borehamwood- Optical Assistant\n Location: Borehamwood, HertfordshireSalary: Up to £28,000Hours: Full Time Optical Assistant Job - Borehamwood\n Zest Optical are currently recruiting for an Optical Assistant job in Borehamwood on behalf of a modern, fast-growing optical practice. \n This is a fantastic opportunity for an experienced Optical Assistant to join a forward-thinking business known for delivering excellent patient care, advanced technology, and a premium customer experience. \n The practice is led by an excellent Manager who we have personally placed into the business, creating a supportive and professional environment where team development and customer service are genuine priorities. Why This Role Is Different\n\n • Join a modern, fast-growing optical business with genuine career development opportunities\n, • Work under an experienced and supportive Manager with a proven track record of developing teams\n, • Be part of a practice where customer care and service standards come first\n, • Work in a modern, technology-led environment with advanced equipment\nOptical Assistant - Role\n\n, • Deliver a welcoming and professional experience to every patient\n, • Support frame styling and lens recommendations\n, • Assist with dispensing including measurements, adjustments and aftercare\n, • Manage appointments, enquiries and patient records\n, • Work closely with the wider team to ensure smooth day-to-day operations\n, • Maintain the high presentation standards the practice is known for\nOptical Assistant - Requirements\n\n, • Previous experience working as an Optical Assistant\n, • Strong communication and customer service skills\n, • Passion for delivering an excellent patient experience\n, • Organised, reliable and professional approach\n, • A team player who enjoys working in a premium practice environment\nOptical Assistant - Salary & Benefits\n\n, • Salary up to £28,000 depending on experience\n, • Up to £400/month bonus\n, • Full-time, permanent position with 35 holidays in total\n, • Modern working environment with advanced equipment\n, • Supportive leadership and development opportunities\n, • Long-term progression potential within a growing business\n\n Apply for this Optical Assistant Job in Borehamwood \n To avoid missing out on this Optical Assistant opportunity in Borehamwood, please click the Apply link or for more information.

Accounts Payable & Receivables Manager \n Watford – Office Based £45,000 - £50,000 + Benefits \n JSS are exclusively partnering with a leading retail business in Watford to recruit an Accounts Payable & Receivables Manager. This is a fantastic opportunity to lead both the AP and AR functions, managing a finance team while ensuring strong cash flow, accurate financial processing, and excellent customer and supplier relationships. \n Key Responsibilities \n\n • Lead and develop the Accounts Payable and Accounts Receivable teams.\n, • Oversee supplier payments, invoice processing, reconciliations, and payment runs.\n, • Manage customer collections, cash allocation, aged debt, and account reconciliations.\n, • Monitor working capital, cash flow, and AR/AP performance.\n, • Support month-end activities, balance sheet reconciliations, and audit requirements.\n, • Drive process improvements, automation, and strong financial controls.\n, • Partner with internal stakeholders to resolve queries and improve processes.\n\n About You \n\n • 5+ years' accounting experience with exposure to both AP and AR.\n, • Previous experience managing finance teams.\n, • Strong accounting knowledge and financial controls experience.\n, • Experience with ERP systems such as Sage, SAP, Dynamics, or NetSuite.\n, • Retail or wholesale sector experience is advantageous.\n\n What's on Offer? \n\n • £45,000 - £50,000 salary\n, • Hybrid working after probation\n, • Competitive benefits package\n, • Opportunity to join a successful and growing business\n\n If you're an experienced AP/AR leader looking for a broad and hands-on management role, we'd love to hear from you.

Customer Service & Administration Manager \n Office Based \n \n Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. \n \n This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. \n \n We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. \n \n Key Responsibilities \n\n • Lead, motivate and develop a team of six Customer Service and Administration professionals.\n, • Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations.\n, • Manage workflows, priorities and service standards across the department.\n, • Take ownership of complex and escalated customer complaints through to resolution.\n, • Support, coach and develop team members to achieve high levels of performance and accountability.\n, • Monitor KPIs, service levels and productivity, implementing improvements where required.\n, • Identify opportunities to streamline processes and improve the customer journey.\n, • Ensure compliance with company procedures and industry regulations.\n, • Build strong working relationships with internal departments, clients and external stakeholders.\n\n About You \n\n • Previous experience managing a customer service and/or administration team.\n, • Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment.\n, • Confident dealing with challenging conversations and high-level customer complaints.\n, • Resilient, decisive and solutions-focused with the ability to make balanced decisions.\n, • A proactive leader who takes ownership and drives continuous improvement.\n, • Strong organisational skills with the ability to manage multiple priorities.\n, • Excellent communication skills, both written and verbal.\n, • Comfortable coaching, motivating and holding people accountable.\n, • Strong IT skills, including Microsoft Office and CRM/case management systems.\n\n \n If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. \n \n Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. \n \n Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK. \n

Workshop Controllers,Do you want to join a state of the art, Sports brand dealership. With an excellent salary and a fabulous site, within a dynamic dealer group! This could be an excellent career move for you! \n Our client is looking for a professional and dedicated Workshop Controller to take the role at our client's state of the art dealership based in the Hertfordshire area. You will work closely with the Service Manager and will be responsible for planning and co-ordinating Workshop activity to meet customer requirements and maximising Workshop utilisation and profitability. \n Our client, are a well respected dealer group with a number of dealerships across the UK. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufactures and are continually looking for opportunities to grow and expand. \n Why Apply for this Workshop Controller role?• Fantastic career opportunities, • State of the art resources and training • Company Pension• Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off• You get to be a part of a premier brand, who provide you with excellent support• Market leading £50,000+ OTE \n Key Tasks for the Workshop Controller Will Include: • Managing and motivating a team of workshop staff• Maximising utilisation and productivity to achieve set objectives and customers' expectations. • Ensuring the DMS is updated and accurate.• To identify potential warranty claims as per manufacturers requirements.• Liaise with the parts department for them to order parts.• Completing job cards.• To undertake performance reviews and initiate training where needed. \n About the person our client require for the Workshop Controller role:• Main Dealer experience is essential • Experience within the Workshop Controller environment• An understanding of management and training techniques• Awareness of Health and Safety policies • The ability to be self-motivated to achieve targets• Excellent time management skills \n Our clients are committed to investing in their employees and providing a rewarding working environment, which is reflected in their history of retaining staff. \n To find out more or to apply for this vacancy you can email or call the office on . Alternatively why not message or WhatsApp Daniel Walton directly today on \n We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers \n Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Branch ManagerWatford - Full-time, Permanent \n Lloyd Recruitment Services are excited to be working with a market-leading company in Watford, who are looking for an experienced Branch Manager to join their team. \n This is a fantastic opportunity for someone with a retail or customer-facing background who enjoys leading a team and delivering excellent service. A passion for home improvements would be a real bonus! \n You'll be responsible for the smooth day-to-day running of the branch, managing a small team of 4, and ensuring customers receive the highest level of service. What's in it for you?\n\n • \n Starting salary of £36,000 - £38,000 DOE \n • \n Monthly, quarterly and annual bonus scheme \n • \n 5 weeks' paid holiday \n • \n Convenient onsite parking \n • \n Company car and mobile phone \n • \n Pension contributions \n • \n Full training provided \n • \n Friendly and supportive working environment \n\n Hours: \n\n • \n Monday - Friday, 7:30am - 5:00pm \n • \n 1-2 Saturdays per month (9:00am - 12:30pm, on rotation) \nWhat you'll be doing as the Branch Manager:\n\n • \n Managing and motivating a small team \n • \n Handling customer enquiries and sales (face-to-face, phone and email) \n • \n Scheduling work for engineers \n • \n Processing orders and assisting with stock control \n • \n Loading/unloading vehicles (some heavy lifting required) \n • \n Liaising with suppliers and colleagues to resolve any issues \n • \n Checking deliveries against paperwork to ensure accuracy \nWhat we're looking for:\n\n • \n A clean driving licence \n • \n Supervisory or managerial experience \n • \n Strong background in customer service, sales or administration \n • \n Excellent communication and organisational skills \n • \n Ability to manage time and prioritise workload effectively \n • \n IT literate with good attention to detail \n • \n A team player with a positive attitude \n\n Desirable: \n\n • \n Experience in the construction or home improvement industry \nWhy apply?\n This is a brilliant opportunity to step into a rewarding role where your efforts will be recognised and rewarded. With a competitive salary, excellent bonus structure, and a friendly environment, this is the perfect next step if you're looking to grow your career in management. Extra info:\n\n • \n Refer a friend and earn up to £500 (see website for details) \n • \n Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear back within 5 days, please assume you have not been successful \n • \n By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) \n\n Lloyd Recruitment Services are acting as an employment agency for this vacancy and are an equal opportunities employer.

Contact Centre Team Manager \n Join a customer-focused organisation where service excellence is at the heart of everything they do. This is an opportunity to lead, develop and inspire a high-performing contact centre team, ensuring customers receive outstanding support while driving operational performance and continuous improvement. \n \n Role Overview \n\n • Location: Watford (3 days per week on-site)\n, • Package: Competitive salary and benefits\n, • Duration: 12-month FTC\n, • Industry: Customer Service / Contact Centre/ Regulated environment\n\n \n What You’ll Be Doing \n\n • Lead and motivate a team of Contact Centre Advisors to consistently deliver exceptional customer experiences.\n, • Drive performance against service levels, quality standards and key operational KPIs.\n, • Coach, mentor and develop team members through regular feedback, one-to-ones and personal development planning.\n, • Manage attendance, absence and performance in line with company policies and procedures.\n, • Monitor real-time team performance, productivity and schedule adherence, taking action where required.\n, • Handle escalated customer queries and complaints, ensuring timely and effective resolutions.\n, • Identify opportunities to improve processes, efficiency and ways of working across the team.\n, • Analyse performance data to spot trends, improve outcomes and support business objectives.\n, • Act as a subject matter expert, providing guidance and support to colleagues and advisors.\n\n \n Main Skills Needed \n\n • Previous experience managing people within a contact centre or customer service environment.\n, • Strong leadership and coaching skills with a proven ability to improve individual and team performance.\n, • Experience managing KPIs, productivity, absence and operational performance.\n, • Confident using data and reporting to drive decision-making and continuous improvement.\n, • Good working knowledge of Microsoft Office applications.\n, • Experience using CRM platforms such as SAP, ServiceNow, Gem Suite or similar systems.\n, • Commercial awareness with a focus on improving efficiency and customer outcomes.\n, • Excellent communication, problem-solving and decision-making skills.\n\n \n What’s in It for You \n\n • Hybrid working with three days on-site each week.\n, • A varied leadership role with real influence over team performance and customer experience.\n, • Opportunities to develop your leadership skills within a supportive environment.\n, • A collaborative culture that values coaching, continuous improvement and professional development.\n, • The chance to make a measurable impact on service delivery and operational success.\n, • Structured shift patterns across a well-supported contact centre operation.\n\n \n Shift Pattern \n\n • 8-hour shifts on a 5 days on, 2 days off rota.\n, • Shift times include:\n, • 8:00am – 4:30pm\n, • 9:00am – 5:30pm\n, • 10:00am – 6:30pm\n, • 11:30am – 8:00pm\n\n \n Contact Centre Operating Hours \n\n • Monday to Saturday: 8:00am – 8:00pm\n, • Sunday: 9:00am – 5:00pm\n\n \n Careers move fast. Let’s make sure yours is heading the right way. \n \n We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \n \n By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

\n Neighbourhood Officer \n Watford \n Salary: £38,836 \n Permanent, 37 hours per week \n \n The Vacancy \n \n As a Neighbourhood Officer you will be the key link between the organisation and their customers, ensuring strong relationships and safe, well-managed communities. You will provide advice, support and practical solutions to tenants, leaseholders and shared owners, while ensuring compliance with tenancy and lease obligations. \n \n Introduction to the role \n \n This role requires excellent communication skills, a customer-focused approach, and the ability to adapt to changing priorities. You will need experience in tenancy or housing management, alongside the confidence to engage with people from a wide range of backgrounds. \n \n Role purpose \n \n The role is varied and hands-on, involving estate and home visits, digital communications, and case management. You will address issues such as tenancy breaches and anti-social behaviour, working closely with partner agencies and contractors to deliver effective outcomes. \n \n What’s the role? \n \n Key Accountabilities: \n \n\n • Investigation, escalation and resolution of customer issues, e.g. unauthorised occupiers, abandoned properties, overgrown gardens, neighbour disputes, complaints, anti-social behaviour (ASB), other contractual requirements, tenant, shared owner and leaseholder.\n, • Maintain accurate and detailed records, serving legal notices, preparing a case file and attending court or multi-agency case conferences.\n, • Identify support requirements and work with customers to sustain their tenancies. Where appropriate to escalate support requirements to the relevant support channel e.g. internal escalation or external referral.\n, • Collaboration and support across the team and business to ensure resolution of issues are achieved, e.g. access for compliance and property visits.\n, • Work closely with the Customer Contact Team to provide knowledge and feedback to assist with resolution at first point of contact.\n, • Support the Relationship Management Team and Onboarding Team through the tenant life cycle from post void, allocation, lettings, housing management and sustainment and intervention.\n, • You will be required to undertake any other reasonable duties/projects as required by your line manager/senior manager.\n, • occasional weekend and evening meetings and out of hours support.\n\n \n \n What are they looking for? \n Essential: \n \n\n • Full driving licence and use of vehicle\n, • Experience in tenancy management and/or anti-social behaviour\n, • Experience working with partner agencies and/or contractors\n, • Excellent communication skills and ability to engage with a variety of people\n, • Ability to operate and be flexible in a changing environment to respond to emerging priorities\n\n \n Desirable: \n \n\n • Holding a CIH or Housing Management qualification (or equivalent) is desirable\n\n \n \n What can they offer you? \n \n\n • 28 days’ annual leave (pro rata)\n, • Employer pension contribution of up to 11%\n, • Development opportunities\n, • Comprehensive employee rewards scheme\n\n \n How we work \n \n They embrace agile working — blending time in their communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. \n \n How to apply \n \n If this sounds like your next role, click ‘apply now’, tell them why you’ve got what it takes, and attach a copy of your current CV. \n \n Closing date: 4th August 2026 \n Interviews: To be confirmed \n (Please note they reserve the right to close the vacancy early if they receive a large response.) \n

GLL is looking for a Customer Service Advisor at Finchley Lido Leisure Centre in Barnet. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer Service Advisor job, it's a career. \n As a Customer Service Advisor , you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer Service Advisor respond to enquiries, converting them into memberships. Customer Service Advisor are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. \n What you’ll do: \n\n • \n Be the first point of call for customers. \n • \n Answer incoming calls to the centre. \n • \n Deal with transactions including setting up direct debits and cash handling. \n • \n Handle membership enquiries, including selling memberships to customers. \n • \n Deliver first-class customer service. \n • \n Answer customer queries. \n • \n Set up equipment. \n • \n Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. \n\n What you need: \n\n • \n A can-do attitude. \n • \n A real focus on customer service. \n • \n Passion and personality. \n • \n Knowledge of health and safety. \n • \n Be a great team player. \n • \n Good IT, literacy, numerical, and communication skills. \n • \n Some experience of administration. \n • \n Cash handling experience. \n\n As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. \n As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! \n The basics: \n\n • \n This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. \n • \n We are an accredited Living Wage employer with industry-leading rates of pay. \n • \n We can offer a career, not just a job, with extensive Learning & Development support available. \n • \n A uniform will be supplied and must be worn. \n • \n GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. \n • \n As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. \n\n Additionally, GLL offers employees a range of employment benefits: \n\n • \n Access to a pension scheme. \n • \n Health Assurance and access to Counselling services. \n • \n Access to the tax-efficient Ride to Work bicycle purchase scheme. \n • \n Free annual eye tests. \n • \n Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! \n\n GLL Society benefits (if you choose to join the Society after your probation period) include: \n\n • \n The right to stand for the Society board and to vote for board members to represent you. \n • \n Access to team building and fun events such as treks, concerts, outings, etc. \n • \n Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet. \n\n About GLL: \n As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. \n Our people are from the communities we serve and help us make real changes in their local area. \n One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. \n We offer two different types of work arrangements: \n\n • \n A permanent employment contract - part time and full time. \n • \n A flexible worker engagement by joining our flexible worker pool. \n\n If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. \n So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL. \n Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. \n However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. \n We are an inclusive employer. We seek and welcome diversity in our teams. \n All pay rates are subject to skills, experience, qualifications, and location.

Our client are a leading wellness products and pharmaceutical products business, they currently have a rare opportunity for an Area Sales Manager to join them based in the South East. \n Package: £38,000 - £43,000 D.O.E + Car Allowance + Fuel card + 10% bonus \n Territory: South East, England \n The Role \n\n • Visit independent pharmacy retailers to introduce a wide range of branded products\n, • Visit existing and new accounts on given territory.\n, • Maximise sales and increase order value across territory.\n, • Lead in-store activations and promotions.\n, • Maximise merchandising opportunities across given territory.\n, • Organise own diary and customer visits\n\n The Candidate \n\n • 2 years + experience in field sales\n, • 2 years + experience selling products to pharmacy\n, • Understanding of the pharmacy and pharmaceutical sector\n, • Full UK drivers license\n, • Desire to succeed & can-do attitude\n\n If this position is of interest, please send your CV to the team at Landers Recruitment

International Account Manager \n \n \n LANGUAGES \n Any language - German, Italian, Portuguese, Japanese, Korean of interest but all languages considered \n \n \n LOCATION \n Watford, north of London - 100% Office-based \n \n \n THE COMPANY \n Our client is a growing international procurement and supply chain business, providing sourcing and purchasing solutions to customers operating across the engineering sectors. This is an exciting opportunity to join a fast-paced commercial team where you'll manage supplier relationships, negotiate competitive pricing, source specialist products from global suppliers and deliver outstanding customer service to industrial clients worldwide. \n \n \n THE JOB \n As an Account Manager, you will be responsible for managing the complete procurement process, from customer enquiry through to supplier sourcing, quotation, negotiation and order placement. Working closely with customers, suppliers and internal departments, you will deliver commercially competitive procurement solutions while maintaining exceptional levels of customer service and ensuring projects are delivered on time. \n \n Key Responsibilities: \n\n • Source products from UK and international suppliers\n, • Build and develop long-term supplier and customer relationships\n, • Obtain and evaluate supplier quotations\n, • Negotiate pricing, commercial terms, lead times and delivery schedules\n, • Prepare accurate and competitive quotations for customers\n, • Manage purchase orders through to successful completion\n, • Analyse technical customer requirements and identify suitable sourcing solutions\n, • Challenge supplier pricing to maximise value and profitability\n, • Provide technical and commercial support to customers and suppliers\n, • Work closely with Sales, Operations and Finance teams to ensure excellent customer service\n, • Ensure compliance with customer specifications, procurement procedures and quality standards\n, • Monitor supplier performance and maintain high levels of service delivery\n, • Achieve individual KPIs, procurement targets and sales objectives\n, • Maintain accurate purchasing records and procurement documentation\n\n \n CANDIDATE PROFILE \n \n\n • Fluent English + 1 other language\n, • Previous experience in Account Managing or Buying, Procurement, Purchasing, Supply Chain or Strategic Sourcing but all experiences in work will be considered\n, • Excellent negotiation and supplier management skills\n, • Strong commercial awareness\n, • Outstanding organisational and time management abilities\n, • Ability to manage multiple quotations, orders and deadlines simultaneously\n, • Excellent verbal and written communication skills\n, • Professional telephone manner\n, • High attention to detail\n, • Strong analytical and problem-solving skills\n, • Ability to work independently while contributing to a collaborative team environment\n\n \n SALARY & BENEFITS \n\n • £29,000 salary + Performance-related bonus opportunities\n, • Company pension scheme\n, • Employee Assistance Programme (EAP)\n, • Flexible working arrangements\n, • Ongoing professional development and training\n, • Career progression opportunities\n, • Supportive and collaborative team culture\n, • Opportunity to work with global suppliers and international customers\n\n \n APPLY NOW \n If you're looking to advance your international career, please submit your CV ! \n \n

The Key Account Manager will be responsible for leading and growing strategic partnerships across InMotion, TK Maxx, and Screwfix in the UK. You will drive sales performance, execute tailored commercial strategies, and collaborate cross-functionally to deliver strong, sustainable growth across multiple retail channels. \n \n Client Details \n \n\n Our client is a fast-growing and commercially driven organisation within the consumer electronics sector, working with a diverse portfolio of leading UK retailers including InMotion, TK Maxx, and Screwfix. They are committed to delivering innovative products and building strong retail partnerships that drive performance.\n\n\n With a collaborative and entrepreneurial culture, the business empowers employees to take ownership, use data-driven insights, and contribute directly to commercial success, offering clear progression opportunities\n\n \n Description \n \n\n • Own and manage relationships across InMotion, TK Maxx, and Screwfix, building strong stakeholder partnerships\n, • Develop and execute account-specific strategies to drive sales growth across different retail models\n, • Analyse sales performance, identify trends, and deliver actionable insights and forecasts\n, • Lead joint business planning, promotional activity, and range optimisation across accounts\n, • Collaborate with Marketing, Supply Chain, and Operations to ensure effective campaign and stock alignment\n, • Negotiate pricing, promotions, and trading terms to maximise revenue and profitability\n, • Ensure strong execution across in-store and online environments\n, • Provide regular reporting and updates to senior internal stakeholders\n\n \n Profile \n \n\n \n • An experienced Key Account Manager with a strong track record of managing multiple retail accounts, ideally within UK consumer electronics or similar fast-paced sectors.\n, • Experience working with diverse retail formats (e.g. travel retail, discount, trade/DIY) is highly advantageous.\n, • You are commercially astute, highly organised, and confident balancing multiple priorities, with a proven ability to build relationships and influence stakeholders.\n, • Data-driven and results-focused, you thrive in a dynamic environment and take ownership of delivering measurable growth across your accounts.\n \n\n \n Job Offer \n \n\n • Opportunity to manage a diverse portfolio of high-profile UK retail accounts\n, • Strong career progression in a growing, performance-driven organisation\n, • Exposure to varied retail environments, enhancing commercial expertise\n, • Collaborative, fast-paced culture with real ownership and accountability\n, • Competitive salary and performance-related bonus\n, • 4 days in Watford/Customer Visits, Friday WFH\n\n

Customer Service & Administration Manager \n Office Based \n \n Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. \n \n This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. \n \n We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. \n \n Key Responsibilities \n\n • Lead, motivate and develop a team of six Customer Service and Administration professionals.\n, • Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations.\n, • Manage workflows, priorities and service standards across the department.\n, • Take ownership of complex and escalated customer complaints through to resolution.\n, • Support, coach and develop team members to achieve high levels of performance and accountability.\n, • Monitor KPIs, service levels and productivity, implementing improvements where required.\n, • Identify opportunities to streamline processes and improve the customer journey.\n, • Ensure compliance with company procedures and industry regulations.\n, • Build strong working relationships with internal departments, clients and external stakeholders.\n\n About You \n\n • Previous experience managing a customer service and/or administration team.\n, • Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment.\n, • Confident dealing with challenging conversations and high-level customer complaints.\n, • Resilient, decisive and solutions-focused with the ability to make balanced decisions.\n, • A proactive leader who takes ownership and drives continuous improvement.\n, • Strong organisational skills with the ability to manage multiple priorities.\n, • Excellent communication skills, both written and verbal.\n, • Comfortable coaching, motivating and holding people accountable.\n, • Strong IT skills, including Microsoft Office and CRM/case management systems.\n\n \n If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. \n \n Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. \n \n Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK. \n

Quest Search & Selection is currently recruiting for a Assistant Branch Merchandiser on behalf of a successful multi-channel B2C consumer business. \n In this role, you will support the delivery of sales, profit, and cash performance through effective stock management, product planning, store grading, and planogram strategies. Working closely with the merchandising and buying teams, you will maximise product availability, optimise stock allocation, and identify opportunities to drive sales and improve category performance. You will also provide regular feedback to the Category Manager on product quality, customer insights, in-store merchandising standards, and emerging trends, while helping to minimise markdown risk and maximise commercial returns. \n Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK. \n Key Responsibilities of this Assistant Branch Merchandiser role: \n\n • Supports retail growth strategy, partnering with Finance teams to manage sales, margin, and KPI delivery.\n, • Analyses data and market trends to inform category direction, range selection, and stock forecasting.\n, • Maintains product data, costs files, and implements planograms across categories.\n, • Leads end-to-end development of bespoke products, ensuring quality, margin, and timely delivery.\n, • Develops and executes promotional and seasonal strategies, including POS and digital activity.\n, • Drives commercial performance through trading analysis, forecasting, and stock optimisation.\n, • Supports store layout, space planning, and effective communication of range and promotions.\n, • Manages supplier relationships, tenders, and day-to-day coordination on range, delivery, and merchandising.\n, • Gathers customer insights to inform category improvements.\n, • Manage POS materials and merchandising planograms.\n, • Handling reporting and administrative duties, including admin-heavy cost file management.\n, • Supported pricing and product ranging activities.\n, • Produced and analysed reports, including best-seller performance reports.\n\n Key Requirements of this Assistant Branch Merchandiser role: \n\n • Ideally 3 plus years in FMCG or retail experience.\n, • Ideally worked in different categories within grocery\n, • Experience in supermarket, convenience retail or account management is essential\n, • Skilled in range architecture, planogram development, and space planning/analysis would be ideal\n, • Proven supplier management and buying experience.\n, • Good commercial awareness, including understanding of P&L, sales, and margin drivers.\n, • Able to balance customer, operational, and commercial priorities when developing strategies\n\n Benefits of this Assistant Branch Merchandiser role: \n\n • Life assurance.\n, • 20% friends and family discount.\n, • Working pattern -2 days on office and 3 days WFH generally\n, • Free parking.\n, • Learning and development support.\n\n If this sounds like you and you are keen to apply for this Assistant Branch Merchandiser please apply \n We request that candidates send their CV as a Microsoft Word document where possible. \n Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Territory Sales Manager - Retail \n Temporary Territory Sales Manager (Retail) \n Full-Time | 40 Hours per Week | August 2026 – 5th January 2027 \n Earn a £750 Completion Bonus! \n Looking for an exciting opportunity to work with some of the UK's biggest household brands during the busiest and most rewarding time of the year? \n We're recruiting Temporary Full-Time Territory Sales Managers to join our award-winning field sales team and support major FMCG brands throughout the Golden Quarter. \n This fixed-term opportunity offers the chance to gain valuable field sales experience, make a real impact in stores across your territory and earn a £750 completion bonus when you successfully complete your contract through to 5th January 2027. \n About Us \n Tactical Solutions, part of the Acosta Group, is one of the UK's leading field marketing agencies. \n We work with many of the UK's biggest grocery and FMCG brands, helping them win in store through outstanding retail execution, merchandising and sales. \n What You'll Be Doing \n You'll manage your own territory, visiting the UK's leading grocery retailers including Tesco, Sainsbury's, Asda, and Morrisons. \n Your role will include: \n · Building strong relationships with store managers and colleagues. \n · Improving product availability and increasing distribution. \n · Negotiating additional display opportunities to maximise sales. \n · Merchandising products to the highest standards. \n · Identifying opportunities and providing valuable market intelligence. \n · Delivering outstanding execution for some of the UK's biggest brands. \n · Recording activity using our market-leading tablet technology. \n Every day is different, giving you the opportunity to make a real difference in store while developing your sales and relationship-building skills. \n Complete Your Contract & Earn £750 \n Join us in August and remain with us until 5th January 2027, and you'll receive a £750 Completion Bonus as a thank you for supporting us through our busiest trading period.* \n *Terms and conditions apply. \n We'd Love to Hear From You If You... \n · Have experience in retail, sales, merchandising or customer service. \n · Enjoy working independently while being part of a supportive team. \n · Are confident building relationships with people. \n · Have a passion for delivering outstanding results. \n · Enjoy working in a fast-paced environment where no two days are the same. \n · Hold a full UK driving licence. \n Whether you're already working in field sales or looking to develop your career, full training and ongoing support will be provided. \n What's In It For You? \n ? £750 Completion Bonus (when you complete your contract to 5th January 2027) \n ? Full-Time Role – 40 Hours Per Week \n ? Car Allowance \n ? Tablet \n ? Full Training & Ongoing Support \n ? Incentive Scheme \n ? Pension \n ? Life Assurance \n ? Medicash Care Plan \n ? 30 Days Holiday (Pro Rata) \n Why Join Tactical Solutions? \n The Golden Quarter is our most exciting time of year. You'll become part of an award-winning team, represent some of the UK's leading brands and play a key role in delivering exceptional results for our clients. \n This is more than a temporary role—it's an opportunity to build your experience, make an impact and potentially open the door to future opportunities within Tactical Solutions. \n If you're motivated, customer-focused and ready for a rewarding challenge, we'd love to hear from you. \n Apply today and join us this August to help deliver an exceptional Golden Quarter! \n INDLP

National Account Manager, Watford, Hertfordshire, Salary up to 70,000 pounds plus company car or car allowance and an annual bonus up to 10,000, plus excellent benefits. \n Join a global leader in innovative technology company, at the heart of one of the UK’s most significant sustainability rollouts. The business partners with major retailers, has over 30 years’ industry expertise, and is now investing heavily in the UK market. \n As National Account Manager, you’ll take full ownership of a strategic national account worth approximately 20 million, building trusted partnerships with senior stakeholders, developing growth strategies, leading commercial reviews and negotiations, and ensuring service excellence by working closely with engineering, operations and service teams. \n While based from the Watford head office, you’ll travel to customer sites as needed. We’re looking for an accomplished Account Manager with a strong commercial track record, excellent communication and negotiation skills and the ability to build long-term partnerships and influence at all levels. \n Experience gained in a technical engineering, manufacturing, retail, or similar B2B environment would be useful. \n This is a high-visibility role with genuine scope to shape a critical customer relationship and play a part in a major UK sustainability initiative.. Due to the high volume of applications, if you have not heard from us within seven days of submitting your application, please assume that your application has not been successful on this occasion.

You will also receive an additional London allowance of £1,975. Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You’ll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed.Key Responsibilities• Deliver excellent customer service that goes beyond expectations• Drive employee engagement and help the store meet targets and KPIs• Monitor product quality and manage stock rotation to maintain freshness• Ensure health & safety standards and compliance are met• Oversee till accuracy and manage cash efficientlySkills & Experience• Proven experience managing people in a fast-paced, customer-focused environment• Strong time management and operational efficiency skills• Motivated to meet KPIs and exceed targets consistently• Focused on delivering excellent customer service• Knowledgeable about due diligence and compliance requirementsOur Benefits• A competitive salary• An allowance of up to £2,960 depending on location• A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata• 25 days annual leave plus bank holidays• Access to an online wellness portal and 24/7 Employee Assistance Programme• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals

Our client are expanding their commercial team out of their Watford office.They are looking for an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works to the public, private, residential and educational sector .Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc . Any background in painting, brickwork or plastering or roofing ,or new builds in terms of QS could work for this role along with tendering ,estimating and refurbishments but dealing and working with direct teams is a big tick .However if you have any exposure in regards to QS in painting work worth mentioning that in the CVThe main points we are looking for are bwith reference to:o CVRs/Valuationso Live within easy travelling of Watford areao Dealing with direct labour and timesheetso Schedules of Rateso Formal qualifications or surveyor trainingo Any exposure to Painting/ Decorating .£69,490 inc car allowance ( 6700) plus fuel card , Profit share last year 9.33% , private health, pension, life etcPainting background isn't essential , though do mention if you have any exposure to thatThey have been an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established . They are looking for an experienced Quantity Surveyor to work as part of their fantastic Painting team.The main customer base will be Social Housing and Council/ Local authority , Housing Associations so you really need to highlight any experience ( on your CV and the summary ) in these sectors or projects youve worked as this would be beneficial as well .They value their employees and offer an exceptional benefits package: the chance to be a part of their prosperous long-term future that is full of potential, development and opportunity.Be part of the company profit share scheme (9.33% of base salary achieved last year)Private mileage scheme and a fuel cardLet us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme.Life, Medical and Permanent Health InsuranceAnnual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year.Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice.Annual pay reviewsEnhanced maternity/ paternity pay.Training and development opportunitiesTrade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchersThe Quantity Surveyor role:As a Quantity Surveyor , you will actively tender, estimate and measure onsite and also liaise with direct labour at the client . We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will:Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks.Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset.Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible.Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always.Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety)What will you bring as Quantity Surveyor?You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real working together environment, whilst building valued long-term relationships.Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account.Experience of successfully managing a value of works up to £3 million annually.Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach.TPBN1_UKTJ

Job Title Senior Commercial Account Handler \n Salary £70k - £85k (negotiable depending on experience) Plus Bonus and Excellent Benefits \n Location Watford with Hybrid Working \n \n The Role \n Joining the Commercial/Corporate Insurance team based in Watford, you will be supporting Account Executives and Directors with day-to-day team management and ensuring quality customer service stantard and maitained. The successful applicant will have experience dealing with complex Corporate/Commercial Insurance risks with good Insurance technical knowledge, and able to deliver a broad mix of clients a high level of servicing. This will include flexible working, so we are looking for a detail focused and positive team leader/manager, who can develop staff, motivate and make work enjoyable for the team. \n Skills required: \n\n • Excellent knowledge of Commercial Insurance products and schemes\n, • Experience handling a broad range of Corporate and Commercial clients and business\n, • Articulate, proactive and confident to develop, motovate and support all staff\n, • Well organised, strong and confident customer and Insurer communication skills\n, • Well-presented, hard-working, pro-active team player with self-starting initiative\n, • Ability to understand client needs and deliver exceptional support and service\n, • New business target driven (preferable)\n, • Independent\n, • Personable, pro-active, fast thinker, who uses initiative\n\n \n Requirements:- \n\n • Team motivator with a positive and inspiring energy\n, • Preparation and negotiation of renewals\n, • Due Diligence/New Business Projects\n, • Preparation of bespoke client documentation and reports\n, • Dealing with mid-term adjustments and client queries/requests\n, • Invoicing and credit control.\n, • 2+ years Insurance experience with management responsibilities\n, • Cert CII qualifications or working towards.\n, • Full UK License\n, • Experience in using broking systems (ideally Acturis).\n, • Demonstratable commercial experience and of dealing with corporate clients\n, • Account Handling and managing client relationships\n, • Managed or been responsible for supporting colleagues and other staff/departments\n, • Able to support and develop less experiences team memebers in a calm,constructive and positive manner\n

Senior Administrator – Team Manager \n Office Based \n \n Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. \n \n This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. \n \n We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. \n \n Key Responsibilities \n\n • Lead, motivate and develop a team of six Customer Service and Administration professionals.\n, • Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations.\n, • Manage workflows, priorities and service standards across the department.\n, • Take ownership of complex and escalated customer complaints through to resolution.\n, • Support, coach and develop team members to achieve high levels of performance and accountability.\n, • Monitor KPIs, service levels and productivity, implementing improvements where required.\n, • Identify opportunities to streamline processes and improve the customer journey.\n, • Ensure compliance with company procedures and industry regulations.\n, • Build strong working relationships with internal departments, clients and external stakeholders.\n\n About You \n\n • Previous experience managing a customer service and/or administration team.\n, • Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment.\n, • Confident dealing with challenging conversations and high-level customer complaints.\n, • Resilient, decisive and solutions-focused with the ability to make balanced decisions.\n, • A proactive leader who takes ownership and drives continuous improvement.\n, • Strong organisational skills with the ability to manage multiple priorities.\n, • Excellent communication skills, both written and verbal.\n, • Comfortable coaching, motivating and holding people accountable.\n, • Strong IT skills, including Microsoft Office and CRM/case management systems.\n\n \n If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. \n \n Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. \n \n Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK. \n

Temporary Head Concierge - High-End Residential Development, Watford\n Location: WatfordPosition: Temporary Head ConciergeHours: Monday to Friday, 09:00-17:00Contract: Temporary \n We are seeking an experienced, professional, and customer-focused Temporary Head Concierge to join a prestigious luxury residential development in Watford. \n This is an excellent opportunity for an experienced concierge or residential professional to lead a dedicated front-of-house team while delivering an exceptional service to residents, visitors, and contractors. Key Responsibilities\n\n • Oversee the day-to-day operation of the concierge team.\n, • Provide leadership, guidance, and support to concierge staff.\n, • Ensure all duties and tasks are completed to the required standard and within agreed timeframes.\n, • Maintain exceptional customer service standards at all times.\n, • Monitor team performance and address any operational issues promptly.\n, • Act as the main point of contact for residents, contractors, and managing agents.\n, • Ensure the reception and communal areas are presented to the highest standard.\n, • Manage deliveries, contractor access, resident enquiries, and site communications.\n, • Maintain accurate records, reports, and handovers.\n, • Ensure site procedures, health and safety policies, and security protocols are followed.\n, • Support the Site Manager and Property Management team with the smooth running of the development.\nAbout the Role\n The proposed hours are 09:00-17:00, Monday to Friday, with the primary responsibility of overseeing and supporting the concierge team. The successful candidate will focus on ensuring tasks are completed as instructed, maintaining high service standards, monitoring day-to-day performance, and providing strong operational leadership across the site. About You\n The ideal candidate will have: \n\n • Previous experience as a Head Concierge, Senior Concierge, Front of House Manager, or in a similar leadership role within a luxury residential, hotel, or hospitality environment.\n, • Excellent leadership and people management skills.\n, • Outstanding communication and interpersonal abilities.\n, • A proactive, organised, and professional approach.\n, • The ability to remain calm under pressure and resolve issues effectively.\n, • Strong administrative and IT skills.\n, • A commitment to delivering exceptional customer service.\n, • A smart, professional appearance and a positive attitude.\nWhat We Offer\n\n, • Competitive hourly rate.\n, • Monday to Friday working hours.\n, • Opportunity to work within a prestigious residential development.\n, • Supportive and professional working environment.\n, • Immediate start available for the right candidate.\n\n If you have a passion for delivering exceptional service and have the leadership skills to manage a high-performing concierge team, we would love to hear from you. Apply today to be considered for this exciting temporary opportunity.

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee:If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Join one of the fastest-growing solar and electrical companies in North London. \n Keenan Electrical & Solar is looking for an organised, driven Office & Operations Coordinator to become the backbone of our business. \n This isn't just an admin role. We're looking for someone who wants to build a career, take ownership and eventually help run the day-to-day operations of a growing company.What we offer \n\n • Excellent salary\n, • Performance bonuses\n, • Full training\n, • Opportunity to grow into an Operations Manager role\n, • Friendly, ambitious team\n, • Be part of one of the fastest-growing renewable energy companies in the area\n\n What you'll be doing \n\n • Calling new enquiries quickly and booking appointments\n, • Managing customer communication from sale through to installation\n, • Producing handover packs\n, • Ordering materials and coordinating deliveries\n, • Scheduling installation teams\n, • Booking scaffolding and waste collections\n, • Organising DNO, MCS and certification paperwork\n, • Booking post-installation customer appointments\n, • Helping customers with tariff changes and system handovers\n, • Keeping our CRM and job management systems up to date\n, • Supporting the sales team and directors with day-to-day operations\n\n We're looking for someone who is: \n\n • Highly organised\n, • Great on the phone\n, • Comfortable using computers and learning new software\n, • Able to juggle multiple jobs without dropping the ball\n, • Proactive and able to solve problems\n, • Friendly, professional and confident with customers\n, • Looking for a long-term career rather than just another job\n\n Experience \n Experience in construction, renewables, electrical, scheduling or office administration would be an advantage, but attitude is far more important. We can teach the systems-we can't teach work ethic. \n If you're someone who loves organisation, enjoys helping customers and wants to grow with an ambitious business, we'd love to hear from you. \n Please send your CV along with a short message explaining why you'd be a great fit.

New Business Account Executive – MSPS, Outsourced Service, Integration Services, Service Based SaaS. \n Location: Watford (Hybrid)Salary: £60,000–£80,000 base + Double OTE in Year 1 \n Role Overview \n We are looking for an ambitious and consultative Account Executive’s to drive new business growth by acquiring Managed Service Providers (MSPs) and enterprise customers. This is an opportunity to sell a high-value managed integration service that helps organisations simplify complex integrations and accelerate digital transformation. \n This role goes beyond traditional software sales. You'll build trusted relationships, identify business challenges, and position managed integration services as a strategic outsourcing solution. You'll own the full sales cycle while contributing directly to the company's growth strategy. \n Key Responsibilities \n Strategic Sales & Pipeline Development \n\n • Execute a focused, data-driven sales strategy to acquire new enterprise and mid-market customers.\n, • Identify target accounts, understand their integration and outsourcing needs, and articulate the value of a managed integration service.\n, • Generate your own pipeline through outbound prospecting, inbound enquiries, networking, email, events and social selling.\n, • Work closely with Marketing to qualify leads and develop strategic account plans.\n\n Customer Engagement & Deal Management \n\n • Lead solution-focused presentations, demonstrations and workshops aligned to each prospect's business challenges.\n, • Position the managed integration service as a strategic business solution rather than simply a software product.\n, • Navigate multiple stakeholders and complex buying committees using a consultative, value-based sales approach.\n, • Manage the entire sales process from qualification through to negotiation, close and successful handover to delivery teams.\n\n Market Intelligence & Cross-Functional Collaboration \n\n • Stay informed on industry trends, competitor activity, and developments within SaaS, managed services and IT service management.\n, • Share market feedback with Product, Marketing and Leadership teams.\n, • Collaborate closely with Marketing, Product, Partner and Delivery teams to ensure successful customer outcomes.\n, • Maintain an accurate sales pipeline using CRM systems and established sales methodologies.\n\n \n What We're Looking For \n Essential \n\n • Proven experience selling managed services, outsourcing solutions or service-based SaaS offerings.\n, • Strong understanding of managed services business models and recurring revenue.\n, • Experience managing complex B2B sales cycles involving multiple stakeholders.\n, • Familiarity with CRM platforms such as Salesforce or HubSpot, LinkedIn Sales Navigator and modern sales enablement tools.\n, • A proactive, customer-focused and consultative approach to sales.\n, • Strong communication, negotiation and relationship-building skills.\n, • Self-motivated with a strong sense of ownership and accountability. \n\n Industry Experience \n We welcome experienced Account Executives who have built successful careers selling into a specific industry vertical. This role is ideal for individuals with 10+ years of experience developing relationships and winning new business within one or more of the following sectors: \n\n • Retail\n, • Manufacturing\n, • Financial Services\n, • Healthcare & Pharmaceuticals\n, • Managed Service Providers (MSPs) and IT Service Providers\n\n If you have an established network, understand the commercial drivers within your chosen sector, and enjoy consultative, solution-led selling, we'd love to hear from you. \n Desirable \n\n • Knowledge of IT Service Management (ITSM), SIAM or related service delivery frameworks.\n\n This addition broadens the candidate pool beyond integration specialists and targets experienced, well-networked sales professionals with deep expertise in high-value vertical markets. \n Top of Form \n Bottom of Form \n What We Offer \n\n • Competitive base salary of £60,000–£80,000.\n, • Double OTE in Year 1 , offering exceptional earning potential.\n, • Hybrid working from our Watford office.\n, • Clear career progression into Senior Account Executive or Strategic Account Manager roles.\n, • The opportunity to sell a genuinely differentiated managed integration service within a growing technology business.\n\n

Your new role \n My client is seeking a proactive and scheduled administrator to join their busy service team. This is an excellent opportunity for an organised individual who thrives in a fast-paced environment and enjoys delivering outstanding customer service.Working closely with the Service Desk Manager and wider business teams, you will play a key role in ensuring the smooth coordination of engineers, effective management of customer enquiries, and delivery of high-quality aftercare support. You will be one of the first points of contact for customers, helping to ensure service levels and contractual obligations are consistently achieved.The successful candidate will be highly organised, able to prioritise workload effectively, and demonstrate a positive, can-do attitude when supporting customers and colleagues alike. \n\n • Act as a primary point of contact for customers, providing professional and responsive support.\n, • Schedule and coordinate engineers efficiently to meet customer requirements and service level agreements (SLAs).\n, • Log and manage reactive service calls accurately.\n, • Monitor engineer attendance and progress to ensure SLA compliance.\n, • Escalate customer complaints and service issues where necessary.\n, • Produce daily escalation reports highlighting outstanding issues and actions required.\n, • Coordinate engineer workloads throughout the day and ensure all jobs are effectively managed.\n, • Ensure customer return calls are completed promptly and within agreed timescales.\n, • Work closely with colleagues across all departments to deliver excellent customer service.\n, • Support the Helpdesk function by providing cover during periods of holiday and sickness absence.\n, • Attend team meetings, training sessions, and internal or external meetings as required.\n, • Follow company procedures and processes at all times.\n, • Undertake any other duties relevant to the role as requested by management.\n\n What you'll need to succeed \n\n • Previous administrative experience in a busy office environment.\n, • Experience scheduling engineers is required.\n, • Excellent organisational and time management skills.\n, • Strong customer service and communication skills.\n, • Ability to work using initiative with minimal supervision.\n, • Experience managing multiple priorities and meeting tight deadlines.\n, • Good attention to detail and accuracy.\n, • Strong numerical skills.\n, • Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.\n, • Ability to work effectively as part of a team.\n, • Flexible approach to working hours when required to meet business needs.\n, • Full UK Driving Licence due to the organisation not being accessible by public transport\n, • Experience working within a customer service, helpdesk, or service desk environment.\n, • Experience coordinating engineers, field-based teams, or service personnel.\n, • Knowledge of CRM systems and service management software.\n, • Experience within a sales support or service coordination environment.\n, • Experience with invoicing and purchase order administration.\n, • Previous experience supporting nationwide engineering or installation teams.\n\n What you'll get in return \n Parking on-siteTeam lunch once a week Quarterly outings Annual bonus 20 days holiday plus BH Progression opportunities within a growing organisation What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Purpose of the Role \n Join an international, design led organisation taking the UK by storm with multiple new showroom openings. \n This is a rare opportunity for a retail leader to take genuine ownership of a new outlet, nurturing a new team \n while bringing real creativity to the commercial side of running a space dedicated to beautifully crafted, \n considered pieces. \n As a Showroom Manager you'll work collaboratively with colleagues across Warehouse, Dispatch, Customer Service and Marketing, \n both nationally and internationally, sitting at the heart of a fast moving, design focused retail environment. \n \n Key Accountabilities \n Commercial and Inventory \n\n • Design and deliver a clearance approach that keeps stock moving at pace, with autonomy over day to day pricing and clearance within agreed parameters\n, • Price according to item quality and condition, holding margin discipline while protecting the value of the product\n, • Take full ownership of stock position, inventory prioritisation and floor placement\n, • Stay close to conversion daily, catching where momentum is slipping and acting before it becomes a problem\n, • Drive commercial campaigns and promotions that bring energy to the clearance calendar\n\n Warehouse and Merchandising \n\n • Review returned stock and systemise SKUs and item numbers, generating clear lists for the warehouse team\n, • Set up product displays, rugs, sofas, coffee tables, chairs and cushions, styled to brand guidelines\n\n Customer Experience \n\n • Own the customer journey through the outlet, hosting every visitor with warmth and genuine product knowledge\n, • Handle complaints and disputes fairly and professionally\n, • Ensure every customer receives a special experience that reflects the quality and luxury design nature of the product\n\n Leadership \n\n • Build and lead a team, coaching individuals and developing them as you go\n, • Define the standards and rhythm this outlet, and future ones, will run on\n, • Get involved directly, moving stock, helping with staging, keeping the space safe and well run\n\n Personal Attributes and Skills \n\n • Professional, articulate and well spoken, with excellent verbal and written communication\n, • Positive, solution oriented, fun and friendly, with a genuine growth mindset and comfortable giving and receiving feedback\n, • Leads from the front, celebrating wins as a team and knowing a happy, successful team drives successful results\n, • Treats every piece with real respect and a genuine commitment to finding it the right buyer, while setting commercial margins that reflect its value\n, • Strong customer hosting skills, confident handling complaints and disputes with fairness and composure\n, • Well organised, commercially minded with an understanding of pricing psychology\n, • A real eye for design and quality, able to make a customer see it too, even at a reduced price\n\n Experience Required \n\n • Background in high end consumer goods, ideally furniture, somewhere design and quality genuinely mattered\n, • Open to candidates ready to step up into ownership, as well as more experienced managers looking for something different\n, • Full UK driving licence and access to a vehicle\n, • Hands on and willing to lead by example\n\n \n Please Note: Due to location, own vehicle is essential as location is not easily reached via public transport. \n \n \n

Marketing Executive - Beauty Brand \n \n Hertfordshire \n Salary - £30k - £35k \n Our client is an award-winning business operating within the beauty and wellness sector, recognised for delivering premium products and services that place customer experience at the heart of everything they do. Through a combination of innovation, expertise and a passion for excellence, they have built a loyal customer base and an outstanding reputation within the industry. \n \n The Role: \n As a Marketing Executive, you'll play a key role in bringing marketing campaigns to life, supporting product launches and ensuring a consistent brand experience across every customer touchpoint. If you're passionate about marketing, thrive on variety and enjoy collaborating with multiple teams, we'd love to hear from you. \n \n Key Responsibilities: \n\n • \n Collaborate with the Marketing Manager and wider marketing team to deliver strategic marketing campaigns, partnerships and brand initiatives. \n • \n Create, edit and proofread engaging marketing content for both digital and print channels. \n • \n Coordinate with designers to deliver email marketing campaigns, newsletters, website updates and social media assets, while managing relationships with print suppliers when required. \n • \n Manage website content, ensuring imagery, product information and landing pages remain accurate, engaging and up to date. \n • \n Coordinate new product launches online, ensuring a seamless customer journey and best-in-class user experience. \n • \n Write compelling PR copy, press quotes and supporting content that aligns with the brand's tone of voice. \n • \n Organise and coordinate press appointments, influencer activity and celebrity PR opportunities to maximise brand awareness. \n • \n Support the Social Media Manager with content planning, campaign execution and community-focused initiatives across all digital platforms. \n • \n Lead the planning and delivery of events from concept through to execution, ensuring every detail is managed effectively. \n • \n Monitor, analyse and report on the performance of marketing campaigns, providing recommendations for continuous improvement. \n • \n Track competitor activity, market trends and customer insights to help shape future marketing strategies. \n\n \n About You: \n\n • \n Previous experience in a Marketing Executive or similar marketing role. \n • \n A marketing qualification is desirable. \n • \n Excellent written and verbal communication skills, with the ability to produce engaging, high-quality content. \n • \n Strong attention to detail and a commitment to delivering work to a high standard. \n • \n Excellent organisational and project management skills, with the ability to manage multiple priorities simultaneously. \n • \n A collaborative approach and confidence working with cross-functional teams. \n • \n Comfortable working in a fast-paced, evolving environment. \n • \n A proactive mindset with a willingness to learn, take ownership and contribute new ideas. \n\n \n Why Apply: \n\n • \n Join a growing and ambitious brand where your ideas and contributions will make a real impact. \n • \n Gain exposure to the full marketing mix, including digital marketing, PR, events, social media, content and product launches. \n • \n Work in a collaborative and supportive team with opportunities to learn and develop your career. \n • \n Take ownership of exciting campaigns from concept through to execution. \n • \n Be part of a fast-paced environment where no two days are the same. \n • \n Enjoy genuine opportunities for progression as the business continues to grow. \n • \n Work with a brand that values creativity, innovation and continuous improvement. \n\n BH36875

Warehouse Operative – Events Industry \n \n Our client are an established events organisation and due to an increase in business are looking for an \n experienced Warehouse Operative to join their team \n \n If you have experience of working with event equipment, AV, event productions within a warehouse \n environment, please read on…… \n \n Key responsibilities \n \n\n • To help with the general running of the AV warehouse\n, • To maintain the high level of quality control already in place\n, • To help as part of the team, maintain an orderly safe working environment in all areas of the warehouse\n, • To work closely with the rental department whilst ensuring equipment availability\n, • To ensure the correct equipment is allocated and in clean working order with correct tour label.\n, • Ensure that for all returning equipment has been returned, scanned, tested and put back in the stock availability for the next customer/job\n, • To book any faulty equipment in to repair\n, • To make any repairs to equipment as instructed by the Warehouse Manager\n, • To help with the preparation of all elements of rental projects\n, • To help coordinate all deliveries to and from the warehouse and assist with the loading and unloading of all vehicles for both AV warehouse and Systems Integration warehouse\n, • To help ensure clear lines of communication between warehouse, workshop and administration\n\n \n \n Due to a very high number of applications, we are unable to come back to every candidate with \n feedback. If you do not hear from us within 48 hours, please assume that you have been \n unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated \n with any other positions that may be of interest. However please keep checking our website as \n new roles will be updated daily, Unico Recruitment London wishes you the best of luck in your \n job search. \n \n Unico Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK. \n \n \n \n

Job description\n \n Retail Manager - Geely Watford\n \n Create experiences you can be proud of.\n \n \nLeading with ambition and integrity, as a Retail Manager you'll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers' faces.\n \n \nWorking to become the World's Most Trusted Automotive Retailer, you'll be able to develop your skills while being a role model to ...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

New Workshop Opening in Harrow – The Following Vacancies Position : Workshop Manager Position: Vehicle Technicians Position: Car Mechanics Position: Diagnostic Technicians Position: Service Advisors Location: Harrow, Greater London Job Type: Full-Time, Permanent Salary: Excellent Salary Packages Available Exciting Career Opportunities at a Brand-New Automotive Workshop in Harrow Car Dealer Recruitment is delighted to be recruiting on behalf of our client, who is opening a state-of-the-art vehicle workshop in Harrow, Greater London. This is an exciting opportunity to join a brand-new business from the very beginning. The workshop has been purpose-built with modern equipment, excellent working conditions, and ambitious plans for future growth. We are looking for enthusiastic automotive professionals who want to be part of a successful and expanding team. Current Vacancies Workshop Manager £45,000 to £50,000 + Bonus We are looking for an experienced Workshop Manager who can lead, motivate and develop a team whilst ensuring exceptional levels of productivity, efficiency and customer satisfaction. Responsibilities include: Managing the daily operation of the workshop Leading and supporting technicians and workshop staff Maximising workshop productivity and labour sales Monitoring workshop efficiency and quality standards Managing work allocation and workshop loading Delivering outstanding customer satisfaction Ensuring Health & Safety procedures are followed Working closely with the Service Advisors to deliver an exceptional customer experience Technicians /Car Mechanics £35,000 - £40,000 +Bonus We are looking for qualified Vehicle Technicians and experienced Car Mechanics with a passion for delivering high-quality workmanship. You'll be responsible for: Vehicle servicing and maintenance Repairs on a wide range of vehicles Brake, suspension and steering repairs Engine and transmission work MOT preparation Maintaining excellent workshop standards Diagnostic Technicians £42,000 to £48,000 +Bonus If you enjoy solving complex vehicle faults and working with the latest diagnostic equipment, we'd like to hear from you. Responsibilities include: Advanced vehicle diagnostics Electrical fault finding Software updates and programming Identifying and resolving complex technical issues Supporting and mentoring fellow technicians when required Service Advisors £34,000 to £38,000 +Bonus We are also recruiting experienced Service Advisors who are passionate about customer service. Your role will include: Booking vehicles into the workshop Keeping customers informed throughout the repair process Preparing estimates and invoices Liaising with technicians and the Workshop Manager Delivering an outstanding customer journey from start to finish What We're Looking For Previous automotive industry experience Positive attitude and strong work ethic Excellent communication skills Ability to work within a busy workshop environment Full UK Driving Licence preferred (Workshop roles) What Our Client Offers Excellent salary packages Brand-new, modern workshop Latest diagnostic equipment and tools Ongoing technical training Career progression opportunities Friendly and supportive management team Stable, permanent employment Company pension Paid holidays Apply Today If you're looking for your next opportunity as a Workshop Manager, Vehicle Technician, Car Mechanic, Diagnostic Technician or Service Advisor in the Harrow Area or Greater London, we'd love to hear from you. Join a brand-new workshop where your experience will be valued and your career can grow from day one. Apply today with your CV through Car Dealer Recruitment. Keywords: Vehicle Technician Jobs Harrow • Car Mechanic Jobs Harrow • Workshop Manager Jobs Greater London • Automotive Jobs Harrow • Diagnostic Technician Jobs London • Service Advisor Jobs Harrow • Motor Trade Jobs London • Garage Jobs Harrow • Automotive Careers Greater London • Vehicle Workshop Careers

Digital Marketing Manager – Greater London – Up to £65,000 pa + Benefits – REF 078 £55,000 - £65,000 pa + Benefits Mon – Fri | 37.5 Hours per Week An exciting opportunity has arisen for an experienced Digital Marketing Manager to join a specialist manufacturing business with a global customer base and an excellent reputation for quality, innovation and technical excellence. Supplying products into the automotive, motorsport and industrial sectors, our client is looking for a commercially focused marketing professional to take ownership of its digital marketing strategy across multiple brands. This is a fantastic opportunity to play a pivotal role in shaping the company's digital presence, improving customer engagement and driving business growth through innovative digital marketing initiatives. Reporting into the senior leadership team, you will be responsible for managing and developing the company's digital marketing ecosystem, ensuring digital channels support lead generation, customer retention, brand awareness and commercial performance. You will oversee CRM and marketing automation, website performance, digital content, analytics and reporting, whilst working closely with internal stakeholders and external marketing partners to continuously improve digital performance. This is a broad and varied role that will suit someone who enjoys combining strategic thinking with hands-on delivery and is passionate about using data-driven insights to influence business growth. Skills & Experience Needed: Previous experience within a Digital Marketing Manager or Senior Digital Marketing position Proven experience managing CRM platforms, customer engagement programmes and marketing automation Strong experience managing websites, improving user experience and driving conversion rate optimisation (CRO) Experience creating and delivering digital content including email marketing, blogs, product content and online campaigns Strong analytical skills with experience using Google Analytics and other reporting tools to monitor performance and identify opportunities for improvement Experience collaborating with senior stakeholders, sales teams, technical departments and external marketing agencies Knowledge of SEO and organic search strategies to improve online visibility Experience managing PPC campaigns across Google Ads and other digital advertising platforms Experience managing social media channels and digital engagement campaigns Excellent communication, project management and stakeholder management skills * Experience working within a manufacturing, engineering, automotive or technical products environment would be highly advantageous This is an excellent opportunity to join a growing organisation where digital marketing is recognised as a key driver of future success. The successful candidate will have the opportunity to shape digital strategy across multiple brands, influence commercial growth and play a significant role in the continued expansion of the business. To apply for this role, please call and/or send your CV to David Hopkin

Neighbourhood Officer WatfordSalary: £38,836Permanent, 37 hours per weekThe VacancyAs a Neighbourhood Officer you will be the key link between the organisation and their customers, ensuring strong relationships and safe, well-managed communities. You will provide advice, support and practical solutions to tenants, leaseholders and shared owners, while ensuring compliance with tenancy and lease obligations.Introduction to the roleThis role requires excellent communication skills, a customer-focused approach, and the ability to adapt to changing priorities. You will need experience in tenancy or housing management, alongside the confidence to engage with people from a wide range of backgrounds.Role purposeThe role is varied and hands-on, involving estate and home visits, digital communications, and case management. You will address issues such as tenancy breaches and anti-social behaviour, working closely with partner agencies and contractors to deliver effective outcomes.Whats the role?Key Accountabilities:Investigation, escalation and resolution of customer issues, e.g. unauthorised occupiers, abandoned properties, overgrown gardens, neighbour disputes, complaints, anti-social behaviour (ASB), other contractual requirements, tenant, shared owner and leaseholder.Maintain accurate and detailed records, serving legal notices, preparing a case file and attending court or multi-agency case conferences.Identify support requirements and work with customers to sustain their tenancies. Where appropriate to escalate support requirements to the relevant support channel e.g. internal escalation or external referral.Collaboration and support across the team and business to ensure resolution of issues are achieved, e.g. access for compliance and property visits.Work closely with the Customer Contact Team to provide knowledge and feedback to assist with resolution at first point of contact.Support the Relationship Management Team and Onboarding Team through the tenant life cycle from post void, allocation, lettings, housing management and sustainment and intervention.You will be required to undertake any other reasonable duties/projects as required by your line manager/senior manager.Occasional weekend and evening meetings and out of hours support.What are they looking for?Essential:Full driving licence and use of vehicleExperience in tenancy management and/or anti-social behaviourExperience working with partner agencies and/or contractorsExcellent communication skills and ability to engage with a variety of peopleAbility to operate and be flexible in a changing environment to respond to emerging prioritiesDesirable:Holding a CIH or Housing Management qualification (or equivalent) is desirableWhat can they offer you?28 days annual leave (pro rata)Employer pension contribution of up to 11%Development opportunitiesComprehensive employee rewards schemeHow we workThey embrace agile working blending time in their communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly.How to applyIf this sounds like your next role, click apply now, tell them why youve got what it takes, and attach a copy of your current CV.Closing date: 4 th August 2026Interviews: To be confirmed(Please note they reserve the right to close the vacancy early if they receive a large response.)TPBN1_UKTJ

Pear Recruitment Senior Property ManagerLocation HertfordSalary - Basic £35,000 £40,000Hours - Mon Fri 9am 5.30pmMinimum 2 Years ExperienceFull Licence & Car requiredOur client, based in Hertford, is a well-established and highly regarded estate and letting agency with an excellent reputation for delivering outstanding service across the local property market. They offer a comprehensive range of residential property services, including lettings, property management, sales, landlord support and tenant services.Known for their professional, customer-focused approach, they have built long-lasting relationships with landlords, tenants and homeowners by providing expert advice, proactive communication and exceptional levels of service. Their experienced team is committed to ensuring properties are managed efficiently while delivering a seamless experience for both landlords and tenants.An exciting opportunity has arisen for a Senior Property Manager to join this successful and growing team. This role is ideal for a proactive and organised property professional with a strong understanding of residential property management, excellent communication skills and a passion for delivering outstanding customer service.You will be responsible for managing a portfolio of 250 residential properties, building strong relationships with landlords and tenants, coordinating maintenance, ensuring compliance with current legislation and providing a first-class property management service from start to finish.Job description:Manage a portfolio of 250 propertiesManaging the re-letting process for vacant properties to minimise void periods.Coordinating inventories and check-ins for new tenancies.Overseeing check-outs, deposit returns and negotiating dilapidation claims.Handling tenancy deposit disputes in line with current legislation.Reconciling rental payments and ensuring accurate client account records.Arranging statutory compliance requirements, including Gas Safety Certificates, Electrical Safety Inspections and EPCs.Scheduling and coordinating contractor visits for maintenance and compliance works.Preparing and processing tenancy renewals and extensions.Conducting routine property inspections and producing detailed reports.Monitoring rent arrears and liaising with tenants to secure outstanding payments.Managing maintenance requests from initial report through to completion.Liaising with landlords, tenants and contractors to provide a high standard of customer service.Following up outstanding maintenance works to ensure timely completion and tenant satisfaction.Skills2 years ExperienceVery good attention to detailExcellent communication skillsA desire to provide a good level of client serviceAn ability to calmly apply initiative and common sense in prioritising and managing a busy workloadYou will need to have a full UK driving licence and CarIf you are interested in this Senior Property Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis.Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.TPBN1_UKTJ

Full Job DescriptionSenior SEO Manager (Agency)Harrow (Hybrid)£45,000-£50,000 + Performance Bonus + Hybrid Working + Career ProgressionAre you an experienced SEO Manager with an agency background, looking for the opportunity to take ownership of client strategy, build long-term relationships and help ambitious businesses grow through organic search?On offer is the opportunity to join a growing digital marketing agency where you'll become the trusted SEO expert for a portfolio of clients across ecommerce, self-storage, construction, aviation, education and many other exciting sectors. Working with a range of Shopify ecommerce brands as well as lead generation businesses, you'll play a key role in increasing organic visibility, driving online revenue and helping shape the future of the agency's SEO offering.In this role, you'll lead SEO strategy from planning through to delivery while managing client relationships and acting as a trusted advisor. You'll work across technical SEO, content strategy, local SEO and ecommerce SEO, with a strong focus on optimising Shopify websites to improve category and product page performance, customer journeys and organic revenue. Working closely with developers, designers and content specialists, you'll deliver measurable business growth while identifying opportunities to expand client accounts and maximise long-term value.This role would suit a Senior SEO Manager, SEO Manager, SEO Account Manager, Technical SEO Manager, Organic Search Manager or Digital Marketing Manager with agency experience, strong client management skills and experience optimising Shopify and ecommerce websites.The RoleDevelop and deliver SEO strategies across ecommerce and lead generation clientsOptimise Shopify websites to improve organic traffic, rankings and online revenueLead technical SEO audits, keyword research and content planningImprove website performance, Core Web Vitals and Local SEOManage client relationships and present monthly performance reviewsIdentify growth opportunities and maximise campaign ROIWork alongside developers, designers and content specialistsThe PersonAgency SEO experienceStrong Shopify and ecommerce SEO knowledgeTechnical, on-page and off-page SEO expertiseExperience using GA4, Google Search Console, Ahrefs or SEMrushConfident managing client relationships and presenting strategyCommercial mindset with excellent communication skillsCommutable to HarrowRef:1696413Key Words: Senior SEO Manager, SEO Manager, SEO Account Manager, Technical SEO Manager, Organic Search Manager, Digital Marketing Manager, Agency SEO, Ecommerce SEO, Shopify SEO, Shopify, Ecommerce Marketing, Technical SEO, Local SEO, WordPress, GA4, Google Analytics 4, Google Search Console, Ahrefs, SEMrush, Product Page SEO, Category Page Optimisation, Harrow, LondonIf you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications and skill set.Peopleforge Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.TPBN1_UKTJ

Client Services Manager Modern Central London Office (advertised under Watford to maximise local reach) - Full time - Office Based (no Hybrid) Our client, a successful global technology business, is looking to appoint a Client Services Manager to support the opening and day-to-day operation of its flagship London office.This is a varied, office-based position combining front of house, workplace coordination and business support. Working closely with senior management, youll help ensure the office operates efficiently while providing a professional experience for employees, customers, vendors and other visitors.The office will regularly host leadership meetings, customer visits, training sessions and business events, making this an ideal opportunity for someone who enjoys a varied workload and can confidently manage changing priorities.Responsibilities Welcome visitors and act as the main point of contact within the office.Coordinate meeting rooms, visitor arrangements and catering requirements.Manage incoming calls, deliveries, post and courier services.Ensure the office remains organised, well presented and fully stocked with day-to-day supplies.Liaise with external suppliers and the buildings facilities team regarding office requirements.Provide administrative support to senior managers and the wider business.Coordinate onboarding and offboarding activities, including workplace access and equipment requests.Maintain office records and supplier information.Assist with the organisation of customer meetings, training sessions and internal events.Support purchasing activities, supplier administration and invoice processing.About You Youll already have experience in an office management, workplace services, front of house, executive support or client services role and be confident working in a professional business environment.Youll also be able to demonstrate:Excellent organisational and communication skills.The ability to manage multiple tasks and changing priorities.A professional, approachable and dependable manner.Strong attention to detail.Confidence working with senior stakeholders, customers and external suppliers.Good Microsoft Office skills, including Outlook, Word, Excel and Teams.Experience gained within a technology or commercial environment would be beneficial but is not essential.The Opportunity This is an opportunity to join a business investing in a high-quality London office and play an important role in its day-to-day operation.Youll work closely with senior leaders, support customer and partner activity, and help ensure the office consistently provides a professional environment for everyone who uses it.Package Competitive Salary with excellent benefitsFull-time, office-based position.Modern Central London Office (advertised under Watford to maximise local reach).Opportunity to join a global and successful technology business.TPBN1_UKTJ

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Pear Recruitment - Property Manager Location - Pinner Salary - £33,000 per Anum Working Hours - Monday to Friday 9pm-5.30pm Pension contribution and parking permit 32 Days Holiday Full License and own Car required Our client is an independent family-run business based in Pinner, they are looking for a property Manager with at least 3 years’ experience to join their exceptional team. The candidate should be able to demonstrate a proven track record including problem-solving and excellent customer service levels. They should show a passion for the lettings industry, especially the property management side of the business. Responsibilities: Advising and guiding landlords on the management of their properties Dealing with day-to-day maintenance issues using Fix Flo software Negotiation of end of tenancy deposit dilapidations and if required dealing with TDS disputes Arranging end of tenancy procedures and ensuring properties are made ready for new tenancies Coordinating refurbishment works including obtaining quotes and management of contractors Liaising with tenants and contractors to ensure work is completed in a timely manner Progressing quotes and checking/submitting invoices to ensure payment is on time Carrying out detailed property visits and creating precise reports using online App/website. Following up with any required maintenance or tenant obligations Ensuring properties comply with Health & Safety legislation and statutory obligations are met, e.g. gas safety, electrical safety etc. Dealing/assisting with insurance claims Dealing with utility changeovers and queries General management and organisation of the department including documentation and housekeeping tasks Requirements: Experienced in Property Management ARLA qualified (preferred but not essential) Understanding of current lettings legislation Highly organised and able to prioritise workload Effective problem solving High level of customer service skills Good telephone manner and positive attitude Ability to work in a pressurised environment Knowledge of the local area helpful Full UK driving license and own car We offer: Competitive Salary 21 days annual leave (plus bank holidays) Pension scheme Parking If you are interested in this Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Are you an experienced Electrician who enjoys variety, autonomy and building strong relationships with customers? This mobile maintenance role gives you the chance to travel between a defined cluster of sites across North and North West London, carrying out a mix of planned and reactive electrical maintenance where no two days are the same.Were looking for someone who is technically confident, safety-focused and proud to deliver a first-class service every time a true customer service champion with the electrical expertise to match.£44,000.00 per annum+ Lots of regular overtime paid @ x1.5 and x2+ Call out rota+ Company Van & Fuel CardLocation: Travelling to multiple sites across North and North West London40 Hours per week 8am-5pmWhat youll be doingYoull take ownership of a varied mobile maintenance role, travelling between a defined cluster of sites and building trusted relationships with customers.Youll carry out a mix of planned preventative maintenance and reactive electrical works, keeping each site running safely and efficiently.Youll have the opportunity to use your technical knowledge to diagnose faults, complete repairs and identify additional works where needed.Youll work closely with the Lead Engineer, Contract Manager and support teams, with the backing you need to deliver a high standard of service.Youll keep job updates, PPM records and work documentation accurate and up to date using the companys computer-based maintenance system.Youll play a key part in maintaining strong Health & Safety standards and delivering a reliable, professional service on every visit.What were looking forYoure a qualified Electrician with strong electrical maintenance experience and 18th Edition certification.Youre technically confident, safety-focused and comfortable working independently across multiple sites.You enjoy variety, problem-solving and taking pride in finding the right fix first time.Youre a confident communicator who understands the value of great customer service and representing the business professionally.Youre willing and available to participate in the on-call rota when required.Whats in it for you?25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service!Overtime availabilityMatched pensionLife Assurance & Private Medical Insurance (after 12 months)Flexible benefits including retail discounts, electric car scheme, wellbeing supportRecognition & referral bonus programmesVolunteering day & Employee Assistance ProgrammeIf youre an experienced Electrician with a full, clean UK driving licence and youre ready for a new opportunity in a varied mobile maintenance role, wed love to hear from you. Apply today to take the next step in your career.TPBN1_UKTJ

Electrical Contracts ManagerHertford£55,000 - £65,000 Basic + Hybrid Working + Bonus + Healthcare + Car Allowance + Family Feel + Training + Stability + Immediate StartAre you a Maintenance Contracts Manager looking to join a growing family-run electrical services company delivering essential compliance works across social housing? Join a secure and respected business where you'll lead a multidisciplinary team, manage a high-profile maintenance contract and play a key role in delivering exceptional service to one of the UK's leading housing providers.Enjoy working for a company that genuinely values its employees, offering long-term stability, career development and the opportunity to work in a hybrid role with an achievable bonus and excellent benefits. With a strong reputation for technical excellence and a supportive culture, this is the perfect opportunity for an ambitious Maintenance Contracts Manager looking to progress their career.The Successful Maintenance Contracts Manager Will Have:Previous experience as a Maintenance Contracts Manager, Contracts Manager or similarExperience managing electrical compliance or planned maintenance contracts within social housingExperience managing subcontractors, budgets and client relationshipsStrong knowledge of planned preventative maintenance (PPM) and statutory complianceExcellent leadership and organisational skillsCommutable to the Hertford areaThe Role Of The Maintenance Contracts Manager Will Include:Managing the day-to-day delivery of planned electrical maintenance contractsLeading supervisors, engineers, subcontractors and administration teamsManaging KPIs, SLAs, budgets and overall contract performanceAttending client meetings and maintaining strong customer relationshipsEnsuring statutory compliance, health & safety and operational excellenceIf this role is what you are looking for then apply below or call Billy on 07458 163040 .Keywords: Maintenance Contracts Manager, Contracts Manager, Electrical Contracts Manager, Compliance Manager, PPM Manager, Maintenance Manager, Social Housing, Electrical Maintenance, Planned Maintenance, Hertford, Hertfordshire, Harlow, Enfield, London, EssexThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Please visit our website at futureengineer.co.uk to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.We will endeavour to respond to all applicants; however, due to the high volume of applications, we can only guarantee that candidates who have been shortlisted will be contacted.TPBN1_UKTJ

Job Title: Account Manager - FCA Regulated Financial Services \n Location: Watford, Hertfordshire \n Salary: £26,500 Guaranteed Base Salary + OTE £35K-£38K \n Performance-Based Commission, Fast-Track Progression into Senior Account Manager (Retention) with up to base and commission combine £60K-£65K+ \n Job type: Full time, Permanent \n The Opportunity \n Most companies talk about progression. At Fortrade, your numbers do the talking. \n We are a global CFD and Forex trading provider, authorised and regulated by the Financial Conduct Authority (FCA Reference: 609970), established in 2013. Our Watford team works exclusively with UK-based FCA clients in a non-advisory, execution-only environment. \n We are growing and we are looking for people who want to grow with us - not just fill a seat. \n What You Will Do \n You will join our conversion team, speaking daily with clients who have already shown interest in our platform. Your job is simple in theory and demanding in practice: \n\n • Build genuine relationships with clients over the phone and by email\n, • Provide clear, fair information on our products, platform and educational services\n, • Support clients through to creating and activating their live account\n\n No cold calling. Existing Inbound Leads Only. Every person you speak to has already registered with us. \n The Growth Path \n This is where it gets interesting. \n Start as an Account Manager on the conversion floor. Prove yourself. When your numbers are talking consistently, not occasionally and the door to Senior Account Manager (Retention) opens. That means managing clients who have already deposited, building long-term relationships and a significantly higher earning ceiling. \n The timeline is yours to control. We have seen it happen in four months. \n What You Can Earn \n Account Manager: Up to £35,000 - £38,000 \n Senior Account Manager: Up to £60,000 - £65,000 \n Commission is performance-based and in line with responsible practices. Where you land depends entirely on your results. \n What We Are Looking For \n\n • A natural communicator - someone people warm to quickly\n, • Resilience under pressure. Not every call goes your way\n, • Hunger to grow, not just to start\n, • Coachable - the system works if you work it\n, • Professional telephone manner and strong written communication\n, • Commitment to ethical conduct and FCA compliance standards\n\n No finance degree needed. Attitude and drive will take you further here than any qualification. \n What You Get \n\n • One week fully paid in-house training before you take a single call\n, • Performance-based commission from your first conversion\n, • Weekly and monthly incentives - when the team hits the target, the team goes for lunch\n, • Annual salary review\n, • Fast-track progression - based entirely on performance\n, • Contributory pension after 3 months\n, • Employee Assistance Programme - free wellbeing support for you and your family\n, • Annual eye test\n, • Complimentary snacks and coffee\n, • Free on-site parking\n\n If your numbers talk, we will listen. \n Fortrade Ltd is authorised and regulated by the FCA, FRN: 609970. Non-advisory, execution-only role. Employees do not provide financial advice. CFD trading involves significant risk of loss. \n Please click APPLY to submit your CV for this role. \n Candidates with the relevant experience or job titles of: Financial Services Executive, Account Manager, Business Development Executive, Financial Services Accounts Executive, Client Account Manager, Customer Service Executive, Sales Account Manager, Sales Executive, may also be considered for this role.

#GoWithYourFlow Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team.The Role: As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. Youll naturally promote and embrace our inclusive team environment and were sure youll have some fun along the way!Key Responsibilities: Effective management of the team and resourceSetting the standard of a sales orientated cultureDelivering against sales and customer demands while maximising profitabilityMaximising margin and net profitKeeping everyone safeBuild and maintain relationships with new and existing trade and retail customersAbility to interpret and analyse financial and statistical informationYou: As a Branch Manager, youll have an innovative and agile approach to identify growth opportunities. Youll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret financial and statistical informationDont meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they dont have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if youre interested in this role but think that your previous experience doesnt completely match - apply anyway. You could be just the person were looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it.We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an ffer of employment.TPBN1_UKTJ

Quality Manager – CNC Machining / Aerospace – £60,000 Location: Watford, Hertfordshire Full-Time, Permanent Salary: Circa £65,000 Hours: Monday–Thursday 7:45–16:45, Friday 7:45–12:45 Benefits: Standard pension, early finish Fridays The Opportunity A well-established and growing subcontract precision engineering business (circa 35 employees) is seeking a Quality Manager to lead its quality function. The company supplies high-precision CNC machined components into highly regulated sectors, including aerospace and defence, and is looking for a hands-on leader to drive quality standards, improve systems, and embed a right-first-time culture across the shopfloor. You will take full ownership of Quality and lead a small team of: Quality Engineer Goods In / Out Inspector Inspector The Role This is a key leadership position within the business, responsible for maintaining and developing the Quality Management System while acting as the escalation point for all quality-related matters. You will be highly visible across the operation, working closely with Production and Engineering to ensure processes are robust, repeatable, and aligned to customer and regulatory requirements. Key Responsibilities Lead and continuously improve the Quality Management System in line with AS9100/ISO standards Manage internal, customer, and third-party audits, ensuring effective and timely close-out of actions Act as the escalation point for non-conformances, leading root cause analysis (8D, 5 Why, Fishbone) and corrective actions Oversee all inspection and verification activities, including FAIRs, production inspection, and CMM/metrology capability Implement and drive key quality metrics including scrap, rework, customer returns, and OTIF performance Manage supplier quality, ensuring compliance, traceability, and flow-down of requirements Maintain robust document control and quality record systems Work cross-functionally to ensure manufacturing processes are stable, measurable, and repeatable Drive continuous improvement and introduce more effective, data-driven and digital quality processes Promote a strong quality culture through leadership, coaching, and shopfloor engagement About You Proven experience as a Quality Manager within CNC machining or precision engineering Strong knowledge of FAIR/FAI, traceability, non-conformance systems, and metrology Able to read and interpret engineering drawings and GD&T Experience working within AS9100 or similarly regulated environments Confident communicator, able to engage with shopfloor teams, customers, and auditors Hands-on, pragmatic approach with a focus on continuous improvement Desirable Lead or Internal Auditor qualification (ISO9001 / AS9100) Engineering qualification (HNC / HND / Degree) Experience with Lean or Six Sigma Background in aerospace, defence, or other regulated industries Why Apply Senior role with full ownership of the quality function Stable SME environment with strong industry positioning Opportunity to make a visible impact and drive improvements Close-knit team with real autonomy Early finish every Friday If you are a hands-on Quality Manager looking for a role where you can genuinely influence standards, systems, and culture, apply now