Content monitor jobs in BlackburnCreate job alerts

Environmental technology is moving fast. The tools being built to screen, measure, and verify natural capital at scale are among the most consequential in the sector — and most of the world doesn't know they exist yet. As Marketing Manager for Oxygen Intelligence, changing that is your job. Oxygen Intelligence is the data and analytical infrastructure underpinning the entire Oxygen Conservation platform. It encompasses asset sourcing and evaluation, natural capital measurement and reporting, proprietary software development, and our large-landscape models. We are ready to tell that story externally — and we need someone who knows how to do it. About the Role You'll sit within the central marketing team, reporting to Elly Steers, Head of Marketing, working in close alignment with the Head of Growth and Chris Winter, Director of Natural Capital. Your remit is Oxygen Intelligence: go-to-market strategy for AI and software products, technology thought leadership, PR, product launches, market education, and leadership profiling for the Intelligence team. This is one of the rare marketing roles where you'll genuinely build a business, not just market one. Oxygen Intelligence has the technology, the expertise and the commercial momentum. What it doesn't yet have is an established external brand. That's why this role exists. From positioning and messaging to product launches, thought leadership and market education, you'll define how Oxygen Intelligence is recognised by investors and the wider industry. The opportunity isn't to market Oxygen Intelligence. It's to help define what it becomes. About You You have the skills to communicate complexity with creativity, turning technical depth into language that's relatable and digestible for LPs. You understand that thought leadership is a strategic tool, not a content box to tick. You don't need to be a natural capital or data expert, but you do need to be confident getting under the skin of complex products and technology — and making them land with investors, partners, and sector audiences. Here's a snapshot of the strengths you'll bring: Environment Genuine curiosity about the intersection of conservation, data, and investment, seeing technology as a force for environmental progress. You care about the natural world — and you're energised by the role technology plays in protecting it at scale. Impact Excellent writing and communication skills: you can move between a technical explainer on an AI model, a product launch for a geospatial platform, and a LinkedIn post on nature intelligence without losing accuracy or clarity. Skill to run go-to-market campaigns for software or data products — positioning, messaging, launch execution. Strong analytics skills: you track what's working, learn fast, and adjust without being precious about it. Adventure Excited to build something from scratch — Oxygen Intelligence's external identity is largely unmapped, and that's the opportunity, not the problem. Energised by operating at the frontier: new markets, emerging standards, and technology that genuinely hasn't existed before. Comfortable with ambiguity and pace — you can move when things are still in development and hold quality throughout. Together A collaborative instinct: you work closely with the data and technology team to ensure everything you put into market is accurate, not just compelling. Confident building relationships with technology media, sector partners, and academic or standards bodies. We believe in recruiting exceptional people and creating the role that lets them do incredible things. Whatever your background, we'd love to hear from you if you think you can make a genuine difference. Key Responsibilities Go-to-Market Strategy: Develop and deliver go-to-market campaigns for AI and software products — positioning, messaging, and launch planning for technology that genuinely differentiates Oxygen Intelligence. Product Launches: Own the external launch of new products and features, translating internal propositions into credible, compelling external offers. Thought Leadership: Commission and shape long-form thought leadership from senior leadership, building Oxygen Intelligence's intellectual authority in natural capital data and technology. Market Education: Develop content and campaigns that help target audiences understand the role of data and AI in natural capital — building a market as much as a brand. PR: Own Oxygen Intelligence's press presence nationally and internationally, including technology media, sector press, and award submissions. Leadership Profiling: Build external visibility for the Oxygen Intelligence leadership team through thought leadership and executive communications. Awards: Identify and pursue technology and sector awards to build credibility and profile. LinkedIn Strategy and Execution: Own the content calendar and engagement strategy for Oxygen Intelligence's external accounts. Analytics and Optimisation: Monitor performance, use insight to continuously improve. About Us Oxygen Conservation was founded in 2021 with a clear mission: Scaling Conservation. We're building the UK's first genuine natural capital portfolio — acquiring large landscapes, restoring them at scale, and creating investable products including premium carbon credits, biodiversity net gain units, renewable energy partnerships, and ecotourism experiences. In just four years, we've grown to a valuation of around £400m, with 50,000+ acres owned and over half a million acres connected for nature. By 2030, we aim to have £1 billion of natural capital assets under management, protecting and restoring 250,000 acres for people and wildlife. Oxygen Intelligence is where our competitive advantage increasingly lives — the proprietary data infrastructure that enables us to screen opportunities faster, manage complex landholdings with precision, and stay ahead of a rapidly evolving market. We move fast, hold ourselves to high standards, and genuinely believe that what we're building matters. Key Information Location: Remote (UK-based), with regular travel to London and occasional estate visits Employment Type: Permanent, full-time Salary: £30,000 - £35,000 Closing Date: Until we find an exceptional addition to the team Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Job Opportunity: German-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring German-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is an excellent opportunity to launch or grow your international career with full relocation support, a stable income, and great working conditions all from the comfort of your home. Key Details: • Languages: German (C1+ or higher) and English (B2+), • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required), • Work Type: Permanent, full-time remote contract, • Monthly Salary: 1,700-2,400euro net (12-month salary), • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and assistance with securing long-term housing, • Home Office Setup: Computer and Wi-Fi connection provided, • Housing Costs: A fully furnished 40 m² apartment costs approx. 250400/month depending on the location, • Additional Option: Some roles offer fully paid accommodation (including utilities) Benefits: • Paid training, • Medical and personal insurance, • International work environment, • Opportunities for career development Open Roles: • Content Moderator: Monitor and ensure safe, high-quality online content, • Customer Support & Marketing: Help customers via phone, email, or chat Important: These roles are available only to EU passport holders. Interested? Contact me for more details or to apply: _ WhatsApp: +39 334 619 6398

France Marketing Specialist We’re looking for a native French speaker based in the UK to drive our marketing initiatives across France. Location: UK or remote (UK time zone) – Full-time Salary: Competitive, plus bonuses Reporting to: Head of Commercial About Us Bolt Insight is a UK based fast-growing, digital-first market research company revolutionizing how brands connect with consumers. We combine real-time methodologies with advanced AI tools to deliver insights that drive decisions. Our mission is to help clients unlock deep human understanding; smarter, faster, and at scale. The Role We are expanding into the French market and looking for a talented France Marketing Specialist to join our growing team! In this role, you will be responsible for driving marketing initiatives specifically for the French market, while being based in the UK or a UK time zone. Fluency in French at a native level is essential, as you will create localized campaigns, manage French-language content, and build strong partnerships within the region. If you’re a marketing professional passionate about creating impactful campaigns, managing content, and building local partnerships — and you're excited to help a global brand grow in France — this role is for you. You'll Be Responsible For • Content Creation & Localisation Generate original French-language content across channels (blogs, emails, social media, case studies, landing pages), ensuring it resonates with local audiences. • Website Management Oversee and manage the French version of our website, working closely with our external website agency to ensure timely updates, localisation, and SEO optimisation. • Agency Management Act as the main point of contact for two France-based agencies — one for website management and one for content creation — ensuring projects are delivered on time, on brand, and aligned with our marketing goals. • Campaign Planning & Execution Plan and execute marketing campaigns tailored specifically for the French market, from lead generation to brand awareness initiatives. Set clear KPIs and monitor performance. • Partnership Development Identify, build, and manage new partnerships in France, including local organisations, media, event partners, and other relevant networks. • Market Research Event Management Plan, coordinate, and support the execution of market research events in France (e.g., client workshops, industry conferences, networking sessions). Collaborate with partners, vendors, and internal teams to ensure a strong local presence and excellent event delivery. • Translation & Localisation Oversight Manage the translation and localisation of global marketing materials to fit the French market, ensuring brand voice and cultural relevance are maintained. • Market Insights Monitor trends, competitor activity, and customer behaviours in France, and feed insights back to the global marketing team to refine strategies. What We're Looking For • Native French speaker (or full professional proficiency) with excellent written and verbal communication skills., • Experience in B2B marketing., • Hands-on experience with content marketing, campaign management, and partnerships., • Experience managing external agencies or freelancers is a strong advantage., • Familiarity with CMS tools (e.g., WordPress,) and marketing platforms (HubSpot, Google Ads, LinkedIn Ads, etc.)., • Collaborative mindset — able to work closely with our global marketing and commercial teams., • Strong project management skills — able to juggle multiple stakeholders, deadlines, and priorities. Why Work for Bolt Insight? • Work on cutting-edge AI research solutions in a fast-moving industry, • Hybrid and flexible working style, • Multicultural and collaborative global team, • Commissions & employee bonuses, • Opportunities to grow with a scaling company, • Regular online/virtual team events and recognition programs Are you ready to help us shape the future of research and marketing across France and beyond — all while based in the UK? If you’re passionate about marketing, fluent in French, and eager to make a real impact, we’d love to hear from you! Apply today and join a dynamic, international team driving innovation across borders!

Want to deliver tech with purpose, with people who care? Join an organisation that helps keep children safe online. Who are we? Headquartered in Perth, Australia, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, under the ‘Smoothwall’ brand in the UK, and under the ‘Qoria’ brand in EMEA. Our solutions are utilised by schools, school districts and their parental communities to protect children from seeing harmful content online, to identify children at risk based on their digital behaviours and to ensure teachers maintain focus and safe learning in the digital classroom. 27k schools and 6 million parents depend on our solutions to keep 22 million children safe in 180 countries around the world. What's the Opportunity ? Primarily working from home, you will be responsible for the successful planning, installation and handover of Smoothwall’s core cloud products into our customer base which is predominantly Education. Overall, the goal of the role is to ensure that customers have a positive experience with the product and are able to achieve their desired outcomes. You may be required from time-to-time to attend meetings at our Leeds office. Here's how you'll do it : The successful candidate will be responsible for guiding customers through the process of implementing and using a new product or service. They work closely with customers to understand their needs and goals, and then work closely with the customer to help them successfully adopt the product. Some specific duties may include: Conducting initial planning of customer needs and requirements Collaborating with customers to develop onboarding strategies and timelines Providing training and support to help customers learn how to use the product effectively Troubleshooting any issues or challenges that arise during the onboarding process Monitoring customer progress and providing ongoing support as needed Gathering feedback from customers to identify areas for improvement in the onboarding process Collaborating with internal teams to ensure a smooth transition for customers from onboarding to using the product independently. The key products you will work with are as follows, but there is scope for the role to develop into additional products as needed. Smoothwall Monitor Smoothwall Cloud Filter Smoothwall Cloud Reporting Smoothwall Classwize Smoothwall Pulse What you will bring: Whilst this position is not exclusively technical, it operates within technical environments and involves collaboration with technical personnel. A foundational understanding of the following tools and technologies is therefore expected: Windows Server, Azure, Microsoft Intune & Google Admin platforms Active Directory, GPO, DNS, DHCP MDM solutions that support iPads and tablets such as Jamf or Moysle Basic TCP/IP networking, Proxy & Routing experience As well as: Interested and confident in new and emerging technologies Strong customer service and customer engagement skills. Confident and professional in communicating with internal and external people Very organised, methodical, and analytical A proactive, problem solving mentality Ability to quickly learn new skills and adapt to new systems, procedures and environments. Desirable Experience working in schools, colleges or other education institutions. Experience of safeguarding technologies such as Filtering and Monitoring Understanding of the relevant safeguarding legislation that applies to schools UK driving licence and own transport. 2 years previous experience in a similar role. Previous Smoothwall experience Why choose Smoothwall by Qoria: In this role, you can expect: Employee share scheme Enhanced holiday & family leave Tech Allowance .... and much more More importantly, you’ll: Deliver tech with purpose... As part of our Support team, your work truly matters. Your creativity, organisational skills and understanding of our tech customers’/clients’ needs will help grow and nurture our membership. This means helping more children stay safe online. With people who care... You’ll work among a tight-knit team of creative professionals who share your passion for enabling safe online environments. We all take ownership of our work, end to end. And at the same time, we really care about growing and winning together. Through work that you love... This role takes skill, energy and resilience. It can also be incredibly rewarding. Here, your efforts will be visible and you’ll love the impact you have And a career that you own. A proven career path forward, with real opportunities to progress your career into other teams and departments within the company. Exposure to industry leading tech, developed in-house by an amazing engineering team. Regular company wide lunch and learn sessions. We’d love to hear from you. Please submit your application if you would like to be considered for this opportunity. At this stage we are only accepting applications from those with full working rights in the UK Your application has been successfully submitted! _

Technical Event Project Manager Contract Position, initially for 6 months Fully Remote, but able to travel to clients and abroad Healthcare Industry Our Client is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Who We Are Our Client are experts in planning, designing, creating and delivering highly interactive, engaging and impactful events. Our purpose is centred around a desire to improve healthcare and deepen our understanding of human behaviour. Our team is a tight knit, collaborative, and intellectually curious group of people with a unique blend of backgrounds and global experience. We are in search of a Technical Event Project Manager to join our team to ensure the successful project management and delivery of exhibition booths for our Pharmaceutical Clients. About the Technical Event Project Manager As the Technical Event Project Manager, you will have experience in the design and project management of exhibition booths with a keen eye for detail and innovative solutions. You will be responsible for a range of activities to support the successful project management and delivery of exhibition booths at congresses for a variety of Clients. You will collaborate with and work alongside Account and Event Project Management team members to deliver projects on time, to scope and within budget. You will monitor progress, address delays, and keep Clients, project teams and suppliers informed. We'll look to the Technical Event Project Manager for your technical expertise in the end-to-end production of exhibition booths in the life sciences industry. You will have worked with a variety of Pharmaceutical Clients and will have utilized your creative and technical skills to support the design and build of exhibition booths in congress halls across Europe. You will be proficient at working with, leading, and directing suppliers. You will manage issue resolution, both during the planning and onsite delivery of exhibition booth build and execution. You will have knowledge and experience of services such as electrics, water, Wi-Fi, rigging, Audio / Visual, current and future technologies, along with a good understanding of the health and safety risk assessments to ensure all projects are delivered safely. From a quality perspective, you will maintain high standards by overseeing the production of key components ensuring the adherence to design specifications as essential. This position is Client facing so you will have experience developing relationships, this includes anticipating their needs, proactively managing solutions, and acting as a conduit between a variety of stakeholders as a subject matter expert. You will have experience in working with Clients to bring to life their ideas by briefing in design concepts and working closely with suppliers on the technical aspects of booth build and execution. This position is home based in collaboration with a global team at our client and with their clients and healthcare professionals. Activities may include: • Interacting and developing relationships with Clients on a regular basis to present design ideas and proposals, • Working with the Account Management Team to respond to Client briefs and RFPs, • Supporting the scoping of budgets to include hours and expenses applicable to booth design and build, • Working with venues to understand allocated spaces, limitations, and requirements for construction, • Briefing in and working with designers on technical drawings and plans, • Collaborating with Event Project Managers to ensure the procurement of assets and supplies to support the delivery of the booth, • Travelling onsite to oversee the build and project management of the booths, • Developing relationships with Suppliers and Vendors This position will require international travel. Who You Are Seasoned: You have proven experience in international exhibition booth build and design demonstrating 5-7 years of delivering in the life sciences industry. You are proficient in a range of technologies and digital solutions. You strive to provide quality customer service and have exceptional attention to detail. Collaborative: You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members, clients and vendors around the world. Asking questions comes naturally to you and you aren't afraid of researching to find the answers. Resourceful: You may not know all the answers, but you have a proven track record of working through difficult challenges by independently researching potential directions, collaborating with others, and iterating to find solutions. Prioritizing projects, finding efficiencies, and improving processes are all part of your mindset. Adaptable: You continue to build on your technical skills by researching methodologies and keeping up with industry trends and innovations. You have the flexibility to work in a fast-paced environment, meeting demanding deadlines and adapting to changing priorities. Skills: • Demonstratable knowledge of end-to-end exhibition booth build and design, considering venue limitations and optimal use of exhibition space, • Detail oriented with an eye for innovative technology and design ideas, • A great communicator with the ability to build strong professional relationships, • Experience in working with and managing suppliers, • Strong problem identification and solutioning ability, with core technical reasoning and subject matter expertise, • Awareness of the implications of deploying certain technologies and comprehension of the content creation process including general knowledge of associated software, file types, and timelines, • Previous experience of AV, sound design, and lighting preferable Qualifications • Bachelors Degree and or 5 years of industry related experience, • Strong communication and interpersonal sk

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Course Developer & Skills Coach – Corporate Responsibility & Sustainability Practitioner (Level 4 Apprenticeship) Full Time | Remote (UK – must live within a reasonable commute of London for occasional in-person days) Salary: £33,000–£37,500 per annum (depending on experience and qualifications) Start Date: April 2026 Closing Date: Sunday 8th March 2026 Are you passionate about sustainability, ethical practice, and responsible business? Do you thrive when designing meaningful learning experiences and supporting professionals to create positive environmental and social impact? At KnowledgeBrief, we’ve been a leading force in management training and professional development for over 20 years. As we expand our apprenticeship provision, we’re recruiting a Course Developer & Skills Coach to shape and deliver our Corporate Responsibility & Sustainability Practitioner (ST0749) programme. This is a unique opportunity to combine curriculum design, digital learning innovation, and one‑to‑one coaching to help learners become confident, capable CR&S practitioners. Learn more at _ Why Work With Us? Our learner‑first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration. You’ll also benefit from: • Dedicated monthly CPD time for your own development, • 5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year, • Two weeks’ paid short‑term sick leave, • Access to Health Assured employee wellbeing support and rewards, • Opportunities to contribute to exciting cross‑team growth initiatives Remote working is standard, with occasional in‑person meetings in London. Course Developer & Skills Coach - Key Responsibilities Design an engaging, future‑focused sustainability curriculum • Lead the creation of the Corporate Responsibility & Sustainability Practitioner (ST0749) apprenticeship curriculum, • Develop clear, accessible learning content that brings ESG, ethical governance, sustainability strategy, and stakeholder engagement to life, • Work with our Curriculum Innovation Manager and Digital Team to build high‑quality digital learning assets, case studies, and scenario‑based activities, • Ensure all materials reflect current legislation, industry standards, and emerging sustainability trends Deliver high‑quality teaching and group learning • Facilitate online workshops and webinars that help learners apply sustainability concepts to real organisational challenges, • Create inclusive, psychologically safe learning environments that encourage reflection, systems thinking, and critical analysis, • Adapt delivery to suit learners from a wide range of industries and levels of experience Coach and support learners throughout their apprenticeship • Provide personalised one‑to‑one coaching that builds confidence, motivation, and professional identity as CR&S practitioners, • Develop individual learning plans that integrate on‑the‑job and off‑the‑job learning, • Conduct monthly coaching sessions and regular tripartite reviews with learners and line managers, • Support learners to prepare for end‑point assessment through structured practice and targeted feedback Monitor progress and ensure a high‑quality learner experience • Track learner progress using internal systems, taking timely action to keep learners on track, • Maintain accurate, same‑day records and ensure learners meet off‑the‑job requirements, • Identify learners at risk of falling behind and implement tailored re‑engagement strategies Collaborate and contribute to continuous improvement • Work closely with Curriculum, Digital, and Operations colleagues to deliver a seamless learner journey, • Participate in standardisation meetings and share insights to strengthen curriculum and coaching practice, • Engage in ongoing professional development across sustainability, ESG, coaching, and digital learning Course Developer & Skills Coach - Experience & Qualifications Essential • Occupational competence in Corporate Responsibility, Sustainability, ESG, or Responsible Business practice, • Qualified to the level of delivery (or able to demonstrate equivalent professional expertise), • Experience designing curriculum, training materials, or learning content, • Experience coaching or mentoring professionals, ideally including senior stakeholders, • Strong theoretical and practical understanding of:, • ESG frameworks, • Sustainability strategy, • Ethical governance, • Stakeholder engagement, • Behaviour change, • Environmental and social impact, • Excellent communication, facilitation, and relationship‑building skills, • Minimum GCSE A*–C (or equivalent) in English and Mathematics Desirable, but not essential • Teaching qualification (AET, DET, PGCE) or professional body membership, • Experience delivering apprenticeship standards or professional development programmes, • Qualifications in teaching, learning, assessment, or internal verification, • Experience working with digital learning tools or virtual learning environments If this role excites you and aligns with your professional goals, we’d love to hear from you. Please apply with your CV and we will be in touch. I look forward to hearing from you. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified applicants will be considered.

For uncompromising cat parents who want the best, KatKin goes hardcore for cat health. We make the UK’s only fresh cat food: 100% human-quality meat, gently cooked, and frozen for freshness. Where the competition cuts corners, catfishes customers and puts profits over health, we put cat wellbeing first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business brains, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. We are looking for a highly motivated and results-driven Influencer Marketing Executive to join KatKin on a full-time 6 month contract, with the potential for it to become permanent. This is primarily a sales and business development role, and is a fantastic opportunity for a social-media savvy, results-oriented candidate to scale and take ownership in a dynamic, established start up entering its next phase of growth. This role has huge potential to make a substantial impact in shaping KatKin's approach to working with content creators and influencers. You'll help refine our strategy to drive awareness on key social media channels and achieve strong customer acquisition outcomes, contributing to KatKin's continued growth. This role sits within the Influencer marketing team, reporting into the Influencer Marketing Manager. Identify and engage with UK-based influencers who align with KatKin’s values, product, and audience across multiple social channels. Build genuine relationships, coordinate product sending and negotiate campaigns, with a focus on driving customer acquisition Monitor influencer content, engagement and conversion to evaluate campaign success and uncover areas for improvement. Stay updated on trends, emerging platforms, and innovative content styles to identify new growth opportunities and keep strategies ahead of the curve Have ownership over budgets, work towards ambitious acquisition targets, while ensuring timely delivery of high-quality content Work closely with the Influencer Manager to strategize and plan impactful acquisition initiatives. Contribute ideas and actions to strengthen and scale these strategies for maximum effectiveness Maintain a strong understanding of the brand’s voice and values, ensuring influencer content aligns with our messaging. Create creative briefs for campaigns and work with influencers to produce authentic, engaging content that reflects the brand’s identity Collaborate with cross-functional teams, including paid social and brand, to drive cohesive and impactful campaigns Sales and targets driven mindset - highly motivated to overachieve and can work independently Previous experience in sales, digital marketing or influencer marketing role is a plus Skilled in time management, able to handle multiple campaigns efficiently Eager to take responsibility and ownership of projects Passionate about social media and influencers, with potential content creation experience. Strong creative minds and interests in shaping content directions and concepts Strong negotiation, interpersonal, and communication skills. Self-starter thriving in entrepreneurial and unstructured environments. Competitive base salary £31K + on target bonus of £5K per year All the tools you need for success, including a MacBook Career defining opportunity to scale a brand new acquisition channel, fast Work directly with senior leaders in the business No egos and a small close-knit team Up to 2 days WFH every week Discount for KatKin fresh meals Annual personal development budget All the refreshments you can drink, fresh fruit, cats + dogs in office Click below or send your CV and answers to these questions to _ • What attracts you to the role, • Are you able to be in the London office 3 days per week, • Do you require visa sponsorship?

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Company Nigel Wright is delighted to be supporting a successful, growth orientated manufacturing business in North Yorkshire in the recruitment of a marketing manager. The role will be office based for the first 3 months, moving to hybrid working after 3 months, with the option to work 3 days from the office, 2 from home. About the Role: We are seeking a driven, dynamic, and experienced Marketing Manager to join our client’s team and play a pivotal role in achieving significant growth ambitions. The successful candidate will further develop and lead the marketing and communications function. Role Key Responsibilities: Leadership & Management: • Lead and manage a small team of marketing personnel, including subcontractors in the UK and potentially other territories., • Develop and execute the group marketing strategy in line with the company’s growth ambitions and sales strategy., • Set, monitor, and manage leading growth KPIs such as lead generation, digital engagement, and opportunity generation. Marketing Strategy & Execution:, • Oversee all aspects of marketing, including brand development and management across all markets, market research, campaigns, product launches/go-to-market strategies, digital marketing, content creation, and events & exhibitions management., • Formulate and execute go-to-market and product launch strategies for new products in emerging application markets., • Proactively preselect and recommend suitable exhibitions, seminars, and networking events, collaborating with the sales teams to ensure maximum return on investment. Brand & Digital Marketing:, • Raise brand awareness with appropriate and cost-effective sophisticated mass-market campaigns while ensuring the brand message is strong and consistent across all channels., • Ensure the website and digital marketing provide an excellent user experience tailored to the needs of diverse markets., • Maintain and develop brand value and its positioning. Market Research & Analysis:, • Research markets and applications of interest and lead market sprint report generation and detailed market feasibility reports in cooperation with the sales and product functions., • Analyse core and future market positioning and develop a communication strategy to reach market goals (e.g., white papers, presentations, sponsorship)., • Monitor key competitor activities in terms of media presence, market feedback, and new product introductions/improvements. Collaboration & Compliance:, • Fulfill the role of Defence subject matter expert (SME) within the marketing team to ensure close collaboration with the sales team to shape and deliver growth strategies., • Manage relevant trade bodies, industry associations, and associated memberships., • Ensure compliance with applicable legal and statutory requirements such as copyright and GDPR legislation. Budget & ROI Management:, • Forecast and track budgets and ROI on marketing activities while ensuring financial and resource decisions are made in the best interests of the group., • Support the wider business with marketing activities, such as recruitment and internal marketing of events. Experience • Proven experience in a marketing management role ideally within the defence sector., • Technical acumen and experience within a dynamic marketing environment for products of varying technical complexity.., • Demonstrated ability to develop and execute successful marketing strategies., • Proficiency in using CRM systems, particularly Salesforce., • Excellent analytical and organisational skills., • Strong communication and interpersonal skills.

Job Title: Portals Administrator Location: Remote with occasional visits within the LRG Region Brand: LRG About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities Key Responsibilities: Portals Management Set up new branches and new users for acquisitions / internal branch & portfolio changes (incl. manual moving of records between branches where required) Facilitate portal invites for acquisitions Set up / remove new starters / leavers on relevant portals Manage password security Maintain training manuals / videos Manage portal enhancement releases to branches and portal users Manage, prepare and releases to business on adhoc basis Notify teams to ensure key documentation / letters prompt or mention portals where necessary Assist in updating, uploading and maintaining new documents, current content, disclaimers etc. on portals Manage, monitor and update P&I Platform is always up to date adding new links and pages as necessary Manage, monitor and update Wiki guidance documents Monitor queries for future enhancement / development Assist in the planning of portal development / projects Constantly review how we can increase portal usage, internally and externally Carry out testing on portal enhancements Monitor and report of portal usage Carry out portal housekeeping as required Ensure portals have up to date branch information at all times Prompt and ensure exposure of portal at all opportunities Daily management of Portal Admin inbox, to include actions, audits and record keeping Manage general user queries generated from the helpdesk Provide reporting from helpdesk tickets logged in order identify training needs or portal development Manage and monitor portal reporting to Directors Portals LRG Portal (Landlord & Tenant) P&I Sharepoint Platform Inventory Hive Depositary Fixflo Inventory Base Additional Platforms where required General Highlight any procedural or policy updates, amendments, queries or discrepancies Implementation, testing, training and monitoring of new company procedures or policies as directed Display and follow good company practices and policies at all times. Complete Training Logs and Staff Induction programs for all training carried out. Assist in establishing a process and procedure for new fields/projects Learning new systems, databases, processes and procedures to confidentially and efficiently deliver these to the business What are we looking for: Lettings or Property Management experience Commercial awareness with excellent stakeholder and negotiation skills Good IT Skills Good creative writing skills Good knowledge of Word and excel Knowledge of Reapit advantageous but not essential NFOPP Qualifications preferred but not essential A natural communicator, able to build strong relationships, with experience in working with multi-functional teams and delivering to tight time-scales Enthusiastic, proactive and adaptable individual able to deal with a diverse and demanding workload Have high organisation skills and the ability to prioritise tasks Excellent time management Excellent interpersonal and communication skills with great attention to detail Ability to learn new processes and be able to effectively deliver these to the business Ability to manage own time and work remotely Ability to be flexible and adapt to be successful in a changing environment Ability to work under pressure in a busy and complex role What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive Salary Package Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

💰Earn up to £4,000 GBP Per Month (Guaranteed Base No Experience Required and a full Training Provided!!! We’re looking for a credible, charismatic, and camera-ready Live Host Seller to represent The Wessex Mint on the WhatNot live selling platform, targeting a global audience. You’ll be the face of the brand, educating, entertaining, and selling to a growing community of silver, gold, and collectible buyers in real time. This is a performance-driven, customer-facing role where sales energy, confidence, and the ability to engage a largely male collector audience are key. The successful candidate will host live shows, walk customers through products, answer questions, build loyalty, and drive repeat business. All live selling training and equipment will be provided, and you’ll be supported by our global creative, campaign, and operations teams. See more details bellow! 👇 💡_ Key Responsibilities • Host daily live shows (8 hours per day, 5 days/week) on WhatNot or eBay live, showcasing precious metals and collectible products, • Create a fun, fast-paced, and credible sales environment that builds trust and drives purchases, • Provide clear product education and effectively communicate offers and brand messaging, • Engage customers with authentic enthusiasm, answer questions live, and manage show interactions, • Collaborate with the Head of Campaign Operations and supporting teams to continuously refine show content and format, • Monitor customer sentiment and share insights with product and campaign leads, • Maintain brand consistency and professionalism on and off camera, • Fluent spoken and written English (required), • High energy with strong on-camera presence – confident, entertaining, and professional, • Demonstrated experience in live selling, content creation, performing, or retail sales is a strong advantage, • Must be well-presented, articulate, and credible – able to confidently speak about investment products with training, • Comfortable being on camera for extended periods (8 hours/day), • Highly organized, with the ability to complete daily prep and post-show admin, • Must be open to feedback, receptive to coaching, and a natural communicator, • Preferably female, due to the platform’s predominantly male audience (open to all applicants) Desirable (Not Essential) • Previous experience in livestream selling, hosting, or content creation., • Experience in sales, retail, or customer engagement roles., • Familiarity with livestream platforms or social commerce tools., • Experience presenting products or working in e-commerce environments., • Competitive compensation with strong earning potential Base Salary and Commission based on livestream sales performance., • Base Salary: From £2000 Up to £4,000 GBP plus a one time bonus at month six., • Fully remote working environment, • Training on advertising platforms and internal marketing processes., • Opportunity to gain hands-on experience in digital advertising and e-commerce marketing., • Exposure to multiple fast-growing D2C brands across international markets., • Structured processes and clear workflows to support success in the role., • Opportunities to grow within the marketing team as skills develop., • Location: Remote, • Hours / Working Hours: 5 days/week – 8 hours live selling with variable hours.

Are you a creative communicator with a flair for storytelling and a passion for protecting animals from cruelty? Animal Welfare Investigations Project (AWIP) is on the frontline of the fight against organised animal cruelty — from dogfighting and wildlife trafficking to the global dog-meat trade. We’re building a bold, modern movement of supporters who fund our covert investigations and help us bring offenders to justice. We’re now seeking a Social Media Officer to join our fast-paced Marketing & Communications Team. This new role will drive income generation and supporter acquisition through innovative organic content, paid social campaigns, and virtual challenge events. Reporting to the CEO and working closely with our Digital Marketing Officer and Gifts in Wills Officer, you’ll: • Create and implement a social media strategy that delivers measurable fundraising growth., • Plan, launch, and optimise virtual fundraising challenges (e.g. “Run for the Dogs” or “Step Up for Wildlife”) with clear KPIs and ROI tracking., • Develop compelling content across Facebook, Instagram, TikTok, LinkedIn, and X (Twitter) that converts non-financial action takers into one-off and recurring financial supporters., • Manage paid social advertising campaigns to grow AWIP’s supporter database and drive recurring giving., • Monitor and respond to comments, messages, and supporter queries across all channels, ensuring brand integrity and compassionate engagement., • Flag and report social media content involving potential animal cruelty, and liaise with AWIP’s investigators to gather information from potential witnesses. As part of this work, you may be required to complete witness statements and attend court to give evidence. You will also receive training in open-source intelligence (OSINT) and social media analysis to support ongoing investigations., • Attend national and international field activities and events to produce impactful, behind-the-scenes content showcasing AWIP’s lifesaving work., • Attend digital fundraising and social media conferences to represent AWIP, and submit speaker proposals to increase our thought leadership in digital fundraising. You’re a strategic, data-driven communicator who thrives on measurable impact. You combine creativity with analytical thinking — understanding how to use content to drive engagement, income, and action. Essential: • Proven experience managing social media channels for an organisation or brand., • Strong writing, editing, and visual-content skills (e.g. Canva, Meta Business Suite)., • Experience in social-media advertising or supporter acquisition campaigns., • Passion for animal welfare and investigative storytelling., • Comfortable handling sensitive or distressing material with professionalism and resilience. Desirable: • Experience with fundraising or challenge-event marketing., • Familiarity with tools like MailerLite, FundraiseUp, Tally.so, or Salesforce., • Willingness to travel nationally or internationally for short assignments. This is a permanent position, offered initially at 22.5 hours per week (3 days), with a starting salary of £28,000 FTE (£18,000 pro rata). The role includes a 6-month probationary period, during which performance and income results will be reviewed — including delivery of at least one virtual fundraising challenge. Following successful completion of probation and achievement of key performance indicators, there may be an opportunity to increase this role to full-time hours. • Fully flexible working (with occasional in-person team events), • Annual salary review and growth-linked progression within a small organisation, • Private healthcare insurance with employee assistance programme, • Pension contributions in line with the Living Pension contribution rates, • Fully funded, ongoing professional development in digital fundraising and social media content creation, • The chance to make a tangible difference for animals worldwide

The institutional sales team provides an opportunity for you to take ownership and build your institutional/highnet worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure. As our VIP, Sales Manager, you will be responsible for the acquisition and monetization of high-volume traders within the Crypto.com Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results-driven individual who can navigate complex financial needs and deliver custom-tailored incentives. You will be responsible for navigating VIP clients toward the right product, attending key industry conferences, and collaborating with internal teams to refine our offerings for the world’s most advanced crypto users. • Identifying and reaching out to potential VIP clients (high-volume/advanced traders)., • Navigate VIP clients towards the right products and monitor OKRs and KPIs., • Customizing innovative solutions and incentives tailored to high-value customers' needs (e.g., new perks, product features)., • Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements., • Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams., • Attending conferences and community events to engage with potential VIPs and increase awareness., • Strong network in high-net-worth/advanced crypto traders., • 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders., • Track record of monetizing high-value client relationships., • Demonstrable track record of initiating, managing & monetizing relationships with clients or partners e.g.. driving business results with clients & partners., • Excellent command of professional written & oral English(plus local language), writing & presentation samples are welcome.Life @ Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversaryWork Flexibility Adoption. Flexi-work hour and hybrid or remote set-upAspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About : Founded in 2016, serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. _ values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

Ecommerce Assistant / Executive Online Sports Retailer £25,000 - £30,000 Remote role - you will be required to attend a Team meeting every 2 weeks - this will take place in North Manchester Amazon Seller experience essential Our client is an eCommerce business that sells directly to consumers in the UK and International marketplaces and they have experienced steady growth across multiple sales channels in recent years. They are now ready to move forward with ambitious plans to expand our market share both in the UK and overseas. To maximize these opportunities, they are seeking to appoint a proactive Ecommerce Assistant who is eager to make a difference within a fast-paced, small team. This is an exciting opportunity for a motivated individual with experience working within a D2C business, who also possesses creative skills to assist with the design of artwork supporting ecommerce and marketing activities. The successful candidate will assist the Marketing & Product Manager in optimizing listings across multiple marketplaces in the home market and internationally. The ideal candidate will have at least 2 years of experience with Amazon Seller Central, focusing on listing optimization and keyword research. If you have the desire to succeed, then this is a fantastic opportunity for an enthusiastic individual to join a market leader in the sports industry. Key Responsibilities • Conduct keyword research to ensure our branded products are listed and optimised to the highest standards regulations of each marketplace., • Manage and optimize product listings on Amazon Seller Central with some occasional work on additional sale channels., • Create digital assets such as infographics, banners and videos to feature on marketplaces which will enhance the Brand’s visibility and optimise sales., • Assist with the launch of new products worldwide., • Work in accordance with the Company’s pre-defined requirements to ensure a consistent brand identity across all sales channels., • Monitor product listings alongside the Marketing and Product Manager to help produce reports to measure sales performance and make recommendations for improvement., • Conduct regular market research and competitor analysis to ensure our content is in line with industry trends., • Provide support and assistance to customers making enquiries via our helpdesk system. Skills and Experience • Experience within a similar function., • Minimum 2 years of working on Amazon Seller Central (UK and International) plus knowledge of other eCommerce platforms., • Proven experience of listing optimisation and keyword research., • Experience of managing listings in international markets. Knowledge of an additional language would be beneficial but not essential., • Experience of bulk uploads on marketplaces to implement listing and price changes., • Must have a good working knowledge of Microsoft Office - specifically Excel, Word and Outlook., • Ability to create and produce creative artwork using Adobe Creative Suite or Canva., • Strong written and verbal communication skills are essential, with a keen attention to detail. Apply online or for further information contact one of our specialist consultants quoting reference number: NJR15745

Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you’ll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You’ll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting-edge tools such as Gainsight • Customer Lifecycle Management:, • Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers., • Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long-term value realization., • Customer Community Engagement:, • Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content., • Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer-to-peer learning., • Content Strategy and Creation:, • Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers., • Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints., • Customer Journey Mapping and Optimization:, • Collaborate with leadership to define and continually refine customer journey maps., • Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization, • Proven experience in digital customer success, marketing, or a related field with a focus on tech-enabled engagement strategies, • Strong written communication skills with the ability to create compelling content tailored to diverse customer personas., • Ability to manage multiple priorities in a fast-paced environment, balancingstrategic initiatives with day-to-day responsibilities., • Demonstrated success in working with complex software products and a strong aptitude for learning new technologies., • Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Ensure this is formatted as “normal” £50,000 -£62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits What We Are Looking For We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE – We care about each other and our mission to make a difference in the world. OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact _ should you require any accommodations. All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found _.

Sales Manager - Leisure Marine Remote - UK - with international travel £40,000 per annum Plus OTE An exciting Sales Manager role available with an international lighting company who supply into the yacht and leisure marine sector. This is a unique opportunity for the right candidate to join a growing company with a lot to offer. As an International Sales Manager, you will oversee a network of trusted dealers and distributors. The role is responsible for delivering consistent sales growth by expanding existing accounts and identifying new commercial opportunities across strategically important territories. This position plays a critical role in representing the brand at the highest standard, driving market performance, and cultivating strong relationships across the marine industry. In addition, the Sales Manager will actively support the Marketing team by contributing to the creation and execution of targeted campaigns, promotional content, and other initiatives aimed at increasing brand awareness and accelerating company growth. Key Responsibilities • Identify and develop new commercial opportunities across existing and emerging markets., • Build and strengthen OEM relationships and provide tailored support to ensure long-term partnerships., • Support new business development by targeting adjacent or technically relevant industries, • Generate and analyse sales reports covering performance, pipeline, trends, and areas for improvement., • Present reports and strategic insights to the relevant stakeholders and the senior management team., • Collaborate on commercial pricing strategies, special deals, and price list reviews., • Lead the planning and execution of relevant global boat shows, ensuring strategic ROI and brand presence., • Travel internationally to support territory partners, develop customer relationships, and attend key meetings, • Work with the marketing team to plan and execute marketing campaigns and materials to support sales growth., • Provide market insight to support new product development, including participating in research and ideation., • Share feedback from customers, dealers, and OEMs regarding product improvements and market trends., • Monitor key account activity and develop account-specific strategies for retention and growth. Key Skills, Knowledge & Experience • The ideal candidate will have experience in Yacht/Marine industry, preferably Leisure Marine., • Experience in managing sales network, including distributors and OEMs., • Determination to set and meet high standards, exceeding norms and expectations., • The ability to speak and write to be clearly understood by others, using appropriate vocabulary, grammar and style., • The ability to recognise both internal and external customers and the willingness to co-operate with them fully in order to help them achieve their objectives., • Ability to make and maintain a good impression on others., • The ability to persuade or influence other people to accept a point of view, to adopt a specific agenda or to take a course of action., • Willingness to develop a range of productive relationships both inside and outside the team., • Motivation to apply and develop one’s own professional and technical knowledge and to share this expertise with others. Pay, Benefits and working hours • A basic salary of up to £40,000 per annum, • Bonus’s / OTE, • UK based, working from home, with international travel, • 25 days holiday plus bank holidays, • Solid pension scheme, • Flexible working, • Growing company with lots of potential for personal development

At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it. Join us, and let’s make content discovery simple, powerful, and inspiring! As a Technical Account Manager, you’ll take ownership of a portfolio of key clients across the DACH region, acting as their primary technical expert and trusted advisor. From day one, you’ll lead seamless onboarding experiences, guide complex product integrations, drive adoption, and ensure smooth day-to-day operations. You’ll troubleshoot technical challenges, work closely with cross-functional teams across Europe, and run strategic check-ins to ensure clients extract maximum value from Simply.TV. This role is ideal for candidates with a strong engineering or technical background, capable of working confidently with software systems, APIs, and product integrations. You’ll rapidly develop a deep understanding of our platform, design practical solutions for clients, and guide them through technical implementations and ongoing optimization. Beyond client support, you’ll convert field insights into actionable improvements—translating technical requirements into product enhancements and collaborating closely with Product, Implementation, and Sales teams. You’ll also identify opportunities for growth through technical upselling and solution expansion. Your success will be measured by the technical value you deliver, your ability to solve client challenges, and the lasting impact you create on client operations—while continuing to build strong client relationships. You'll thrive in this role if you: • Serve as the primary technical and commercial contact for clients, guiding them through software integrations and platform usage., • Work autonomously across time zones, staying organized, proactive, and solution-oriented., • Help clients maximize the value of Simply.TV by identifying technical improvements, optimizations, and upsell opportunities., • Monitor client systems and operations, anticipate risks, and coordinate technical fixes with Product and Engineering teams., • Translate client technical requirements into actionable solutions, ensuring smooth implementation and adoption., • Maintain clear documentation of interactions, plans, and action items., • Stay up to date on product updates, technical trends, and media technology, anticipating client needs., • Demonstrate a passion for technology and media innovation, with a proactive, adaptable approach and a strong ability to learn quickly. You'll thrive in this role if you: • Hold a university degree in Engineering, Technology, Computer Science, or equivalent practical experience., • Bring 0–3 years of experience in client-facing technical roles, such as Technical Account Management, Customer Success Engineer, Solutions Engineer, or Sales Engineering, ideally in B2B SaaS or telecommunications., • Demonstrate the ability to analyze client needs, troubleshoot technical challenges, and translate requirements into actionable solutions., • Show a genuine passion for technology, media innovation, and problem-solving in fast-paced environments., • Exhibit proactive, hands-on learning and adaptability, with good communication skills for collaborating with clients and internal teams., • 🚀 Work at the forefront of media tech – Help shape how millions discover TV & streaming content., • 🤝 Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction., • 🌍 Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork., • 🎯 Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily., • 📈 Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures., • Language(s): Both German and English (fluent), • Reports to: Head of Technical Account Management, • Employment Type: Freelancer, • Location: Madrid, Spain (preferred) OR Portugal, Germany, Austria, Poland, UK, • Type of Collaboration: Freelancer setup ( Fulltime-40hrs/week) Collaboration based on a freelancer set-up on a full-time allocation basis (40 hours per week).

Course Developer & Skills Coach – Service Designer Apprenticeship (Level 6) Contract: Full-time Location: Remote (UK) with occasional in-person meetings and workshops in London Salary: £37,500 – £40,000 per annum, dependent on experience Start Date: ASAP Closing Date: Sunday 24th May 2026 (We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.) Join KnowledgeBrief At KnowledgeBrief, we believe in the joy of learning. For over 20 years, we’ve supported organisations and professionals to grow through evidence-based leadership, management, and professional development programmes. Our approach combines academic insight with practical application, delivered through our innovative platform and expert-led programmes. We are a values-driven organisation, committed to authenticity, high-quality learning, and creating meaningful impact for our learners, clients, and colleagues. About the Role We are looking for an experienced and passionate Service Designer to join our Operations team as a Course Developer & Skills Coach for the Level 6 Service Designer apprenticeship programme. This role works closely with the Curriculum Innovation Manager, Digital Learning Team, and wider Operations function to design and deliver engaging apprenticeship learning experiences aligned to the ST0894 Service Designer standard. You will play an important role in shaping the learner journey from curriculum design through to delivery, coaching, and EPA preparation. This is an opportunity to help professionals develop the skills to design, prototype, and improve services that create meaningful impact for users and organisations alike. As part of a growing and evolving curriculum team, you will contribute to the continuous improvement of our programmes, digital learning experiences, and learner outcomes. Key Responsibilities • Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements, • Deliver engaging workshops, coaching sessions, and group learning experiences, • Support learners to apply service design principles within real workplace contexts, • Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets, • Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness, • Contribute to standardisation, quality assurance, and continuous improvement activity across programmes, • Build positive relationships with learners, employers, and colleagues across the organisation, • Maintain accurate learner records and support compliance requirements Experience, Skills & Qualifications Essential • Occupational experience in service design, UX, or a related field, • Strong understanding of user research, journey mapping, service blueprinting, prototyping, and systems thinking, • Experience designing learning, curriculum, or training materials, • Experience coaching, mentoring, or supporting professionals in development, • Strong understanding of adult learning principles, • GCSE English and Maths (or equivalent) Desirable • Degree in service design, UX, design, or a related discipline, • Teaching qualification such as AET, DET, or PGCE, • Assessment or quality assurance qualification such as CAVA or IQA, • Experience delivering apprenticeship standards, • Experience using digital learning tools or platforms Interpersonal Fit We’re looking for someone who: • Is aligned with our values and culture, • Brings curiosity and a passion for learning, • Communicates clearly and builds strong relationships, • Takes ownership and delivers with quality, • Works collaboratively and supports others Why Work With Us? At KnowledgeBrief, we are committed to creating an environment where people feel supported, challenged, and able to grow. You’ll benefit from: • Dedicated monthly CPD time to support your development, • 5.6 weeks’ annual leave plus bank holidays, • Two-week company closure over Christmas and New Year, • Company sick pay, • Access to our Employee Assistance Programme and wellbeing support, • Opportunities to contribute to cross-team projects and organisational growth, • A remote-first environment with opportunities to connect in person Our Commitment to Safer Recruitment and Inclusion KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment. Offers of employment are subject to pre-employment checks, including right to work, references, and DBS check. We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Application Process • Submit your CV via BambooHR, • Initial screening with the People & Culture Team, • Interview stage(s) with the hiring team during the week commencing 25th May 2026, • Final decision and feedback We aim to keep our recruitment process timely, transparent, and respectful. Ready to Apply? If this opportunity aligns with your experience and aspirations, we would love to hear from you. Please submit your CV and we will be in touch. The Hiring Team KnowledgeBrief

I am currently recruiting for a Senior Digital Marketing Executive on behalf of an international law firm. This role is based in London and offers a hybrid working arrangement. Key Responsibilities: • Lead the Digital Marketing team in maintaining and updating the firm's external digital platforms., • Oversee and promote the firm's content strategy, including thought leadership, blogs, articles, and webinars., • Deliver digital marketing campaigns to enhance the firm's reputation and capabilities., • Produce and publish regular social media content adhering to best practices and brand guidelines., • Utilise the firm's CRM tool to manage marketing lists for campaigns and events., • Collaborate with internal teams to ensure digital content aligns with the firm's strategy., • Manage and monitor web statistics and produce content reports., • Line manage and mentor members of the Digital Marketing team. Requirements: • In-depth understanding of marketing campaigns and brand importance., • Proficiency in Microsoft Word, Excel, and PowerPoint., • Excellent communication skills, both written and verbal., • Strong organisational ability in a pressurised environment., • Experience in marketing, communication, or business development, preferably in a professional services environment. This is an exciting opportunity for a digital marketing professional looking to make a significant impact. If you meet the criteria and are seeking a new challenge, please apply now. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://refer-a-friend

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Our Highways & Infrastructure team, within our Transportation business line, have a vacancy for an Regional Director / Technical Director with experience in leading the delivery of transportation engineering schemes in our Belfast office. You will be joining our team who are recognised as market leaders in the delivery of major road infrastructure, public transport, rail, greenways and active travel, and that has a track record of delivering high profile and impactful projects across the country. The successful candidate will be joining a growing team of over 70 Highways staff in Ireland that are actively involved in the delivery and services to a range of both local and national clients, with projects at all phases of delivery over the next few years. You will be part of the supporting management team for the wider Ireland transportation team of over 150 staff. You will have a proven team leadership, business development, project delivery and business management experience within a commercial environment. The role would suit a self-motivated individual looking to advance their career in a dynamic team. In addition to delivering work within the local office the role will involve working with other AECOM teams in the UK and Ireland. We are therefore seeking candidates who are able to work flexibly across other AECOM offices as projects dictate to support the wider business. Current & Upcoming Projects: RoI Major Transport Projects • N4 Mullingar to Longford, • M21 Adare Bypass, • Carlow Southern Relief Road & Multi Modal Transport Corridor, • N3 M50 to Clonee & the N3 Bus Priority and Active Travel Scheme NI Major Transport Projects • A24 Ballynahinch Bypass, • Newry Southern Relief Road Asset Management and Renewals • TII Standards Commission - Network Asset Management and Maintenance Framework, • DBFO1 Package 1 Northern Ireland - Technical Advisory Services Greenways and Active Travel • Extensive greenway programme for TII and Local Authorities across the country, including Lough Key Greenway in Roscommon, three major greenways in West Cork, the Galway to Oughterard Greenway, and five major greenways in Donegal, (>300km), • Large scale complex urban scheme and public realm schemes for Local Authorities across the country. Public Transport • Large scale bus infrastructure design projects and bus infrastructure programmes for the National Transport Authority Energy Transition • Major HV Cabling and Sub Station projects for Eirgid and ESB, including Rinawade (Liffey Park) GIS, 110kV GIS Substation Kilcarbery, Co. Dublin, and 110kV AIS Substation Clonfad, Co. Meath, and Tuam MV off load + 38kV Onshore Cable Installation –(Cloon, Galway ), • Civils input and associated co-ordination for multiple solar farms and windfarms and their associated grid connections, for example the Wexford Hub Solar Farm (33kV and 110KV Cable Installation), • Support and development of CoP for various cabling civils specifications for Eirgrid Here’s what you’ll do: • Deliver: The Highways team are responsible for the full lifecycle delivery of projects aimed at improving our streets and places for local authority clients across Ireland. We provide feasibility, concept, preliminary and detailed design, community engagement, project delivery and construction management services on a wide range of multi-discipline transportation projects. In addition, we support other AECOM business lines where their projects have a specialised transportation interface., • Oversee: You will be responsible for the appointment of competent discipline lead engineers for technical delivery. Plan and develop engineering tasks concerned with unique problems. This involves exploration of subject area, definition of scope and selection of problems for investigation and development of novel concepts and approaches., • Provide Expertise: Offer technical knowledge and expertise to the design team on all aspects of multi-disciplinary projects, from conceptual phases to implementation., • Ensure Quality: Working through the complexities of our Transportation projects, you will hold our clients’ hands and overcome problems in unison when they inevitably arise. Provide Health, Safety and Wellness leadership to the district team consistent with AECOM’s safety policies and procedures to deliver a safe and healthy working environment for the project team members., • Collaborate: Leading a team of multi-disciplinary engineers to deliver integrated designs and building effective relationships with our technical teams and Clients. Key Responsibilities: • Develop sound client relationships, being alert to commercial opportunities, identifying emerging opportunities and developing strategies to fully exploit them., • Following successful accreditation on the AECOM project management system act as a Project Director and Project Manager including monitoring financial performance. Comprehensive training on AECOM’s project management system will be provided., • Ensure Technical content and quality of output produced is in line with the project brief., • Support and monitor team skills and ensure they are up to date with current best practice, techniques, and innovation., • Manage career progression of line reports and support with recruitment, • Support senior management of the Transportation team and deputising for the key Directors in Ireland as required., • Development of Client relationships through business development being the key point of contact for meetings and liaison., • Prepare detailed proposals, client briefs and fee proposals and contribute to or lead bids., • Establishing strong working relationships with other internal teams across AECOM’s business lines including Streets, Planning, Structures, Water, Power, Landscape. Ready to push the limits of what’s possible? Here’s what we’re looking for: • A successful track record of relevant experience in the management and delivery of complex civils engineering and/or transport engineering projects, particularly sustainable infrastructure projects and roads/traffic engineering projects., • Experience in associated design standards for roads and active travel in the UK and Ireland., • A good working knowledge of the forms of contract used by clients on the island of Ireland, including the New Engineering Contract and the Government Construction Contracts Committee Public Works Contract., • Commercial acumen in relation to the management of opportunities and risks on projects contracts. Preferred Qualification: • Relevant degree and will have Chartered status along with membership of a professional institution or ability to achieve similar if moving for other jurisdictions. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _ At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn Siobhan Osborne About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu