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  • Care / Support Worker
    Care / Support Worker
    25 days ago
    £13–£16 hourly
    Part-time
    Watford

    Please note this is a non-sponsorship Job. All applicants must have the right to work in the UK. A full UK driving license is essential. The role is subject to DBS checks. General This job description is not intended to be exhaustive. You may be required to perform any other duties as the organisation may require. You undertake to work to the best of your ability and use your best endeavours to promote, develop and extend the employer's organisation and interests. Conditions All offers of employment are conditional on you demonstrating your eligibility to work in the UK. Offers are also conditional on receipt of a minimum of two satisfactory references, covering at least the last three years on employment, with any gaps in employment history being explained satisfactorily. Whether references are deemed satisfactory is at the discretion of the organisation. Convictions During the recruitment process, we will ask job applicants to disclose any unspent convictions but will not ask job applicants questions about spent convictions, nor expect them to disclose any spent convictions, unless the job is exempt under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. If the position is identified as being exempt, the applicant will be required to undergo a DBS check, and this will also form a condition of employment. The main duties and responsibilities of the role are: • To assist clients with all personal care needs including, undressing, washing, bathing and toileting needs., • To follow the care plan., • To assist clients with mobility problems and other physical disabilities, including incontinence and help in use and care of aids and personal equipment., • To support and care for clients who require End of Life Support, • To engage in the promotion of mental and physical well-being of clients through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies, and recreations., • To make and change beds and all domestic tasks within the household., • Where required, to assist with client’s laundry., • Update, maintain current, accurate, confidential records for each client., • To perform such other duties as may reasonably be required., • To always comply with the organisation’s policies and procedures, which includes the client’s care plan and medication needs., • To report to the registered manager any significant changes in the health or circumstances of a client., • To encourage clients to remain as independent as possible., • All staff are required to attend mandatory training where appropriate; this includes induction and National Vocational Qualifications or their equivalent., • To enable and assist clients to maintain on a day-to-day basis as much autonomy and independence as possible., • To support and assist clients in identifying risks and recording the support plan which minimizes and manages the identified risk, • Identify and escalate any concerns, changes or Client needs to the Registered Manager., • Record & escalate appropriately all decisions which relate to clients who lack capacity., • Involve and consult with Registered Manager to ensure that the client’s views are expressed and acted upon., • Attend reviews of care as appropriate., • Update and continually improve practice by a mutually agreed method which may include attendance at staff meetings, learning support briefings and one-to-one supervision., • Take responsibility in conjunction with line manager for identifying further learning., • Be aware of requirements regarding codes of practice and relevant codes of conduct where appropriate issued by professional bodies., • Understand the requirement of the New Fundamental Standard Regulations 9 – 20, in relation to the Care Quality Commission Inspect regime and its importance to your workplace practice., • Promote good practice and be vigilant in recognising and reporting practice which does not meet the defined standard., • To assist and contribute to any regulatory body inspection or monitoring visit., • To always act, to safeguard clients from any form of abuse and to report such concerns immediately. Personal attributes • Caring and compassionate towards people in need of care and support and those providing these services, • Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to anti-discriminatory care practice, • Commitment to respecting the rights of clients at all times and to promoting their privacy, dignity and independence throughout their lives, • Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions, • Excellent time keeper and reliable, • Professional, smart appearance Knowledge & understanding • Good understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice, • Good understanding of the principles of high quality person centred care and support and anti-discriminatory care practice, • A relevant social care qualification or be willing to work towards one. Experience & skills • Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals, • Ability to support clients with all aspects of their daily living in a manner that respects their dignity, is non-judgemental and promotes their independence, choices and privacy, • Experience of care services, risk assessment and individual care and support Additional requirements • Willingness to work flexibly and to keep knowledge and skills up to date, • A satisfactory criminal records check and evidence that your name is not listed as barred from working with vulnerable people, • Full drivers licence with no points, Class 1 business insurance and a current MOT.

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  • Nail Salon Manager
    Nail Salon Manager
    2 months ago
    £38000–£45000 yearly
    Full-time
    London

    About Martha’s Martha's is a brand-new kind of social salon - and we’re opening our doors soon. Born to shake up the traditional nail salon experience, Martha’s puts atmosphere, personality and experience first. It’s a place to linger, catch up, and enjoy, whether you’re flying solo or coming with friends. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a hands-on Salon Manager to join the founding team and help launch our very first site. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As salon manager, you are the beating heart of the site. You set the tone, drive the energy and take full ownership of day-to-day operations. You’ll be responsible for delivering a best-in-class guest experience, building a happy, high-performing team, and ensuring the salon is operationally excellent and commercially successful. You’ll work closely with the founders and leadership team to bring the Martha’s vision to life and help shape the future of the business. This is a hands-on role: you’ll lead from the floor, train and develop the team, and ensure every treatment and guest interaction meets the standard Martha’s is built around. You’ll combine operational discipline with genuine hospitality - creating a space that feels calm, welcoming and beautifully run, even when busy. We’re looking for someone who takes pride in the details, enjoys building strong team culture, and wants to help define a new kind of salon experience. Key Responsibilities Guest Experience • Lead by example and set the gold standard for service and treatment execution, • Ensure consistently excellent treatments across the team, • Support and guide nail technicians to deliver their best work, • Manage bookings, timing and service flow to balance efficiency with experience, • Maintain impeccable hygiene, safety and service standards, • Spend approximately 50% of your time delivering treatments, • Deliver our tailored Cold Brew, Matcha and natural wine offering to all guests, • Handle feedback or issues with care, warmth and professionalism, • Encourage repeat visits, loyalty and membership engagement Operations & Commercial Performance • Own the day-to-day operations, including rotas, ordering, maintenance and compliance, • Oversee bookings, walk-ins and overall guest flow, • Manage the bar operation to ensure it’s well run, well stocked and aligned with guest demand, • Own the site P&L, managing labour, costs and margins to drive strong, sustainable profitability, • Track performance metrics and take a data-led approach to improve service and operations, • Spot opportunities to drive sales, increase efficiency, and enhance the guest experience Team Leadership & Growth • Recruit, onboard and develop your team, identifying future leaders early, • Build a healthy, inclusive work culture grounded in mutual respect, collaboration, and accountability, • Deliver regular 1:1s, appraisals, and clear training plans, • Collaborate closely with the founders and leadership team on long-term direction of the business, • Being ideas, energy and perspective - we want you involved in the big conversations Who This Role Is For You might currently be: • A Salon Manager, • A Senior Nail Technician ready to step into leadership. Titles matter less than mindset. This role will suit someone who: • Takes pride in running a tight, professional service, • Loves hospitality and actively enjoys great food, drinks and treatments, • Enjoys leading, coaching and supporting a team, • Naturally creates a warm, welcoming atmosphere, • Notices and cares about the details that elevate a customer experience Experience You should have: • Experience supervising or managing a team, • Strong organisational, commercial and operational skills, • NVQ Level 2 in Beauty Therapy, Nail Technology, or an equivalent qualification., • A genuine focus on customer experience Bonus if you have: • Experience opening or launching a venue, • Coffee, wine or hospitality knowledge Why Join Martha’s • Be part of building something distinctive from the very beginning, • Work directly with the founders and help shape a new brand, • Set a new standard for the modern nail salon experience, • Work in a beautiful, design-led space, • Build a strong team and culture from day one, • Competitive salary and staff perks

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