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Who we areEnvision Intelligent Solutions , a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in house CAT1 Alarm receiving Centre in Craigavon, BT66 6SY. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly evolving, we will set the foundation for you to grow and chart a career path that is as unique as you are. As part of our team, youll have the opportunity to make an impact that people can feel. The world is waiting for you and so are we.We are currently looking for a Customer Support Operator to join our team. In this full-time, permanent position you will work on 12-hour day and night shifts operating on 4 days on 4 days off rota and will be located in Silverwood Business Park, Craigavon, BT66 6SY .What we offerComprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security productsPaid Annual Leave, plus bank holidays (Holiday buy back option available)Full Time (42 hours per week, 4 on 4 off shifts)Extensive product and on the job/cross training opportunities with outstanding resources availableEncouraging and collaborative team environmentCareer development through various career ladders including Customer ServiceDedication to safety through our Zero Harm policyAccess to business resource groupsWhat you will do:Monitor, interrogate and respond to CCTV/Alarm activations, including escalation and reportingAnswer intercoms and inbound telephone calls professionally, quickly and effectivelyEffectively use the telephone systems and follow the guidance of the company policy and proceduresSupport the Control Room Supervisors and in their absence to take control of the operations (subject to training)Monitor and handle all incoming CCTV/Alarm activations for mobile patrol vehicles and dispatch mobile response teams accordinglyReport any operational difficulties and problems to the supervisor on dutyWhat we look for :The ability to work under pressure, to be self-motivated and able to work independently or as a team memberThe ability to prepare letters, reports and documents in an accurate and concise mannerThe ability to communicate diplomatically and effectively, both verbally and in writingSufficient investigative skills to identify the root cause of any problems identifiedSIA (Security Industry Authority) CCTV license desirable however this can be provided via the in house training team.IT literacy and a minimum of grade C in English and Maths.#LI-Onsite#GOSIATPBN1_UKTJ

Candidates with experience of; Security Guard, Corporate Security Officer, SIA Licensed Guard, Site Security, Security Attendant, Corporate Guard, Patrol Officer, CCTV Operator, Night Security, Premises Guard, Access Control Officer, or Front of House Security will also be considered for this role.

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Mental Health Support Worker/Care Assistant (Day & Night Shifts).Vacancy Type: Full-time, Permanent.This role involves providing high-quality, person-centred care and support to vulnerable adults with a range of needs, including mental health conditions, physical disabilities, dementia, rehabilitati

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Homecare Assistant Join Nurseplus as a.Homecare Assistant – Make a Real Difference in Your Community Every Day Are you passionate about making a positive impact in the lives of vulnerable people in your community? As a temporary.Nurseplus Care at home, you'll have the unique opportunity to provide

Impact Recruitment are currently looking for a cleaner to join one of our clients based in Northampton.This is a temporary role working Part Time hours Monday to Friday.You will be responsible for cleaning office space, kitchens, and toilets.Hours: Monday to Friday 6am-8am AND 4pm-7pm (25 hours per

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Support Worker / Care Assistant – Male Applicants.An excellent opportunity for a compassionate Support Worker / Care Assistant to help adults with complex needs build independence, maintain tenancies and move towards safer, more positive futures.If you’ve also worked in the following roles, we��

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