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Service Charge Officer (Service Charge & Rent Officer)Long Stratton, Norwich, NorfolkFull Time: 37hrs per weekThisposition is hybrid working, with office attendance only when required, giving you the flexibility to balance your workload in a way that suits you.Key Responsibilities Include:Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents.Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.Ensure that all statutory obligations are met, including the provision of annual service charge certificates and accurate reporting in line with regulatory requirements.Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner.Our Ideal Candidate Will Have:Educations and Qualifications:Degree level or equivalent relevant professional qualification or qualified by experience.Evidence of continued professional developmentHave or are working towards a Chartered Institute of Housing (CIH) Level 2 or above, or similar.Experience:Demonstrable work experience in service charge and rents or a similar role within housing associations, property management, or public sector housing.Experience of complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate).Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents.Understanding of welfare benefits.Experience in operational management in a customer facing team.A track record of customer excellence and performance against KPIsExperience of change management and supporting changes in software and systems.Experience of working within a customer-focused environment and handling challenging customer interactions.Knowledge of housing management software and systems used to manage service charge billing and reporting.Experience of modifying and maintaining policy and procedures.Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations.Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery.Experience of stakeholder management of both internal and external stakeholders.Skills, Knowledge and Abilities:Knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practiceStrong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents.Knowledge of developing IT systems for managing service charges & rents.Knowledge of the Landlord and Tenant Act 1985 & Housing Acts.Strong ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents.Strong customer service skills, with a focus on resolving queries and complaints in a timely and professional manner.Strong skills in financial modelling, budgeting, and forecastingProficiency in using data and insights to drive personalisation transparency, and service improvements.Personal Attributes:A collaborative approach and excels in building and maintaining strong stakeholder relationships internally and externally.Strong analytical and problem-solving skills, with the ability to interpret financial data and identify trends or issues.Strong organisational and time-management skills, with the ability to manage competing priorities effectively.Elevated level of attention to detail and accuracy in financial and service charge calculations.Strong interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents.Proficient in Microsoft Office, particularly Excel, and housing management software systems.A proactive approach to continuous improvement and process development.This role may require occasional travel to different properties and meetings across the Housing Associations portfolio.A flexible approach to work may be required during peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation).Please note this role is subject to a Basic Disclosure and Barring Service checkTPBN1_UKTJ

Looking for a role where your work genuinely matters? We’re on the hunt for a reliable and detail-focused cleaner to help keep our busy clinical and centre spaces spotless, safe, and welcoming for everyone who walks through our doors.Hours: 10 hours per week, Monday to Friday, from 4pm.Why You'll

Once 6-month probation is passed.Full or Part Time opportunities available.Additional payments for night shifts (£12 per night - £55 for sleep-in).Have you worked in an adult social care or nursing setting?.Experience of being a team leader or have at least 1 year of care experience?.Do you want t

The role We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight! You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans.You will work with older

Job Role: Experienced Teaching Assistant Location: Chesham, Buckinghamshire Start Date: September 2026 Salary: £100 per day The School & Role: Are you a passionate and experienced SEMH Teaching Assistant with a background working in SEMH or Alternative Provision Schools, looking for your next

Graduate SEND Teaching Assistant | Hillingdon | September Start A welcoming and inclusive primary school in Hillingdon is seeking a Graduate SEND Teaching Assistant to join their team from September.This full-time, long-term position runs until July 2027 and would suit a Psychology graduate who has

Role: SEN Teaching Assistant Location: Enfield Hours: Monday Friday 8:30am 4pm Pay: £450 - £600 per week We are partnering with a warm, welcoming, and inclusive primary school in Enfield that is seeking a dedicated Teaching Assistant to provide one-to-one support for a Year 1 pupil with ASD.Thi

Pastoral Teaching Assistant | Hillingdon | September start Are you a compassionate and understanding Graduate looking to gain practical school experience where you will be supporting the academic, social and emotional development of 11-16 year olds? If so, were on the lookout for ambitious and ded

We have a temporary part-time vacancy (fixed term contract) for a Senior Support Shift Team Member, s hift work including weekends and sleep in shifts (£70.Part time - 24hrs per week Fixed term contract until 31st March 2027 Salary - £28,153- £32,578 per annum (pro-rata) The main purpose of the

SEND Teaching Assistant (1:1 Autism Support) Location: Merton Start Date: September 2026 | Full-time | Term-time only Are you a compassionate and resilient graduate looking to gain exceptional SEND experience while making a genuine difference every day? A specialist Autism provision in Croydon i

Are you a Psychology graduate looking to gain meaningful, hands-on experience within a specialist educational setting? A fantastic opportunity has become available for a Psychology Graduate SEN Teaching Assistant to join a welcoming school in Chesham from September.This Psychology Graduate SEN Teach

SEMH Teaching Assistant Alternative Provision Support Location: Hillingdon Contract: Immediate July 2027 Are you an emotionally intelligent, flexible, and charismatic individual seeking a role supporting vulnerable children as a SEMH Teaching Assistant ? A rapidly expanding Alternative Provis

SEN Teaching Assistant (Speech, Language & Communication Needs) Join a supportive school environment helping students with speech, language and communication needs achieve their full potential.This rewarding SEN support role combines classroom assistance, interventions, safeguarding, inclusion suppo

Graduate Teaching Assistant | Hillingdon, London | September Start Have you recently graduated and are unsure which career path to follow? Are you considering a career in teaching but dont know how to get started? Kickstart your journey into education by becoming a Graduate Teaching Assistant at

Nursery Teaching Assistant - Ware Specialist Setting | Ages 5-11 | Autism, complex and medical needs Are you a nurturing and patient individual with experience in nurseries or specialist settings? We are recruiting for a Nursery Teaching Assistant in Ware to join a dedicated and dynamic team within

Local Village school requires 2 x Cleaners in TASBURGH- NORFOLK Monday to Friday Term Time 4pm - 6pm Calendar Monthly pay TPBN1_UKTJ.

Home, a place where you belong Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! Whats more, youll be making a difference! This is an exciting time to join Home Group one of the UKs largest housing providers and be part of our brilliant flexible b

Are you a caring and committed Teaching Assistant looking to make a meaningful difference on a one-to-one basis? At 4myschools, we are working in partnership with a welcoming and values-led Catholic primary school in Norwich, known for its nurturing ethos, strong sense of community, and dedication t

SEND Teaching Assistant - The Wirral - September Start Academics, a reputable education recruitment agency, is seeking a compassionate, patient, and adaptable SEND Teaching Assistant for a variety of flexible daily supply, short-term, and long-term opportunities at supportive secondary schools and s

Male Support Worker Norwich NR4 £12.Driver Essential (Full UK 21+ for insurance purposes) Shift Patterns: Thursday & Friday 8am-6pm Hours: 20 Hours per week Calling All Football Fans, Crime Show Enthusiasts and Gaming Lovers! Be the Champion Someone Needs Today If youre compassion

At 4myschools, we are pleased to be supporting a range of welcoming and inclusive Nursery and Infant school provisions across Norwich who are seeking Level 2 and Level 3 qualified Nursery Practitioners to join their teams on a daily supply basis from September 2026.These settings place a strong emph

Health Cash Plan Permanent, part time (30 hpw), rota system with a Sunday every other weekend.Wilkinson House, Wymondham We cant offer CoS for this role Home, a place where you belong Join us and make a real difference every day.Youll help customers live independently, feel valued and stay connected

Higher Level Teaching Assistant (HLTA) - Primary School Location: Bexley, South East London Start Date: September 2026 Contract: Full-Time, Long-Term Salary: £110-£120 per day Are you an experienced HLTA looking for a rewarding long-term opportunity in a supportive primary school? We are currently

Job DescriptionWe are looking for a calm, compassionate, and committed Learning Support Assistant (LSA) to provide 1:1 support for a primary-aged pupil at our inclusive and nurturing school in Torbay.The pupil requires consistent, personalised support to help with communication ch

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a.Sounds great, what will I be doing?.This role involves pr

About Dimensions Your wellbeing matters.From health support to flexible working, we provide the tools and culture to stay balanced, healthy, and at your best, both inside and outside of work.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our e

SUPPORTED LIVING SERVICES - LEARNING DISABILITIES.Hilton Care provides high quality person-centred support to adults with learning disabilities, some of whom may have associated disabilities such as physical disabilities, sensory impairment, and mental health needs.We are passionate about ensuring t

About Dimensions Your efforts are recognised and rewarded with benefits and recognition programs that matter - supporting your wellbeing, financial security, and work-life balance.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth conse

These are exciting times - due to a building expansion we are now ramping up our recruitment for Prison Custody Officers and we have a number of openings available!. Prison Custody Officers are key to the effective running of our prisons and we are looking for people who can fit naturally into this

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Location: HMP Albany, 55 Parkhurst Rd, Newport.Contract: Permanent - 39hrs per week - Mon-Fri (1 weekend per month).We are seeking a dedicated Cleaning Operative to join our tea

Responsible for maintaining a safe and secure environment in a prison, ensuring inmates are treated with dignity and respect while adhering to routines and regulations.Involves a 10-week training course and potential career development.

Prison officers protect the public and work directly with prisoners, helping them and ensuring safety.

Receptionist needed for luxury hotel in Devon.Responsibilities include managing the front desk and ensuring smooth operations.

Greets patients, manages patient flow, and provides administrative support to clinicians in a healthcare setting.

Cleans and sanitizes warehouse floors and surfaces, managing waste and maintaining cleaning equipment, with a focus on health and safety compliance.

Seeking a reliable Cleaner with an Enhanced DBS to maintain cleanliness in Southend.Competitive pay with flexible shifts available.

Monday - FridayLocation: Ribbleton, PrestonPay: £15.Regular pay reviews)We are recruiting a reliable Cleaner for an outstanding School.This is a long-term role starting immediately working 6.Monday - Friday You will maintain clean, safe, and welcoming spaces, focusing on: Corridors and hallways

This role combines front-of-house customer service with facilities support, managing enquiries, and ensuring a welcoming campus environment.

Seeking a Receptionist/Healthcare Assistant for Optical Express in Dartford, UK.Responsibilities include patient testing, discharging, laser technician duties, and general reception tasks.This is a full-time, permanent role with a salary of £25,400.

About the Role Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns – if you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of t

The cleaner will maintain the cleanliness and hygiene of client spaces.