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VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Who we are CreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators - whether that’s code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don’t just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low. Join us on our journey… Let’s create something awesome, together, today. About the role and team: We're looking for an experienced Senior Data Engineer to join our growing Data Practice, specialising in iGaming. You'll work as part of a multidisciplinary team delivering data solutions for some of the world's largest betting and gaming operators — organisations processing millions of events per day across sportsbook, casino, and exchange platforms. This is a role for someone who understands the pressures of the iGaming data landscape: sub-second odds feeds, high-stakes data integrity requirements, complex regulatory reporting, and large-scale platform migrations from legacy on-premises estates to cloud-native architectures on AWS. What you'll be doing • Deliver large-scale data migrations from on-premises or legacy platforms to cloud-native AWS architectures, including Lakehouse implementations using Databricks or Snowflake., • Design, build, and optimise low-latency data pipelines that process real-time betting events, odds updates, and market data at scale., • Implement robust data quality, validation, reconciliation, and audit controls across betting, trading, and customer data domains., • Develop streaming and micro-batch data solutions using AWS Kinesis, Apache Kafka, or Amazon MSK to support real-time sportsbook and in-play data feeds., • Build and maintain data solutions using AWS services including S3, Glue, Lambda, Athena, Redshift, Lake Formation, Step Functions, and MWAA., • Support regulatory and compliance reporting by ensuring data pipelines are reliable, traceable, and meet audit and lineage requirements for the UK Gambling Commission and other international regulators., • Collaborate with architects, platform engineers, and cross-functional teams to design scalable, resilient, and high-performing data platforms., • Champion engineering best practices through high-quality code, automated testing, documentation, and peer code reviews, while mentoring junior engineers where appropriate., • Contribute technical expertise during solution design sessions, architecture discussions, and client workshops, providing input into delivery approaches and technical decisions., • You've worked in or closely with sportsbook, exchange, or casino platforms — and understand the data models behind markets, selections, bets, and settlements, • You've built or maintained low-latency data feeds — odds ingestion, in-play event streams, price change feeds — where milliseconds matter, • You understand the data integrity challenges specific to betting: reconciliation between trading and settlement systems, detection of data drift, and auditability for regulatory purposes, • You've delivered or contributed to large-scale data migrations — moving high-volume transactional or event data from legacy estates to the cloud without losing fidelity or uptime, • AWS is your primary cloud — you're confident across Glue, Lambda, Athena, S3, Redshift, RDS, Kinesis, MSK, and Step Functions, • You've built real-time or near-real-time pipelines using streaming frameworks — Kinesis Data Streams, Kafka, Flink, or Spark Streaming, • You understand AWS cost models and how to optimise high-throughput workloads — Spot compute, reserved capacity, and right-sizing for event-driven architectures, • AWS certifications are a bonus, • Solid experience with Python, SQL, and Spark — and pipeline tools such as dbt or Airflow, • Comfortable with data quality frameworks and testing — Great Expectations, dbt tests, or custom validation layers, • Experience with infrastructure-as-code (Terraform, AWS CDK) is a plus, • Familiar with broader cloud platforms — Azure (Data Factory, Synapse) or GCP (Dataflow, BigQuery) — is beneficial but not essential Primary cloud AWS — Glue, Lambda, Athena, S3, Redshift, RDS, Kinesis, MSK, Lake Formation, Step Functions, MWAA Streaming AWS Kinesis, Apache Kafka / MSK, Apache Flink, Spark Streaming Languages Python, SQL, Spark Pipeline tools dbt, Airflow / AWS MWAA, AWS Glue Platforms Databricks, Snowflake, Amazon Redshift Data quality Great Expectations, dbt tests, custom reconciliation frameworks IaC / DevOps Terraform, AWS CDK (desirable) We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look. We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process. It usually looks like this: • Call with our Talent Acquisition Team, • Role specific capability interview Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens. We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work. If you need any adjustments or support during the application process, just. We will do what we can to help. We look forward to your application!

Role: Paid Social Specialist Function: Creative Strategy | Media Buying | Meta & TikTok Ads | Acquisition Strategy Responsibility: Own and execute paid ad strategies that drive growth for D2C brands. Reports to: Senior Paid Social Manager Location: Remote-first (UK-based), with optional access to a Leeds office Salary: £36,000 - £42,000 DOE Why Us? Want to own paid media strategy for high-growth D2C brands spending thousands per day? At Launch With Us, we manage over £8M in Meta and TikTok ads and help eCommerce clients win in noisy markets. As a Paid Social Specialist, you'll run high-budget campaigns, lead performance strategy, and shape creative output that drives measurable growth. This is a hands-on, career-defining opportunity for someone ready to lead acquisition for exciting challenger brands—without stepping into people management. Background: Launch With Us is one of the UK’s fastest-growing advertising agencies, founded in 2021 by seasoned performance marketers. We’ve built a lean, high-performing team of 10 and delivered exceptional results for brands like Khanum’s, Lucy & Lola, Bubble Panda, DJK, and Watermans. Our sweet spot is D2C eCommerce. We help our clients scale profitably by combining data-led paid media with creative that converts. As we grow, we’re restructuring and investing in new talent—like you. As we scale further, we’re making key investments in our structure, people, and processes to support our next phase of growth. We’re now looking for a Paid Social Specialist to join our team and take ownership of campaign execution and performance for a range of high-growth D2C brands. This role offers autonomy, variety, and the chance to work with exciting clients. You’ll be empowered to make strategic and creative decisions that directly impact results. You’ll manage large media budgets, use top-tier tools like Triple Whale and Motion, and be fully responsible for hitting client growth KPIs such as CAC, NC-ROAS, eROAS, and spend efficiency. You will be responsible for the day-to-day performance of a portfolio of D2C e-commerce clients, working in fast-moving and competitive categories. You’ll lead campaign setup, optimisation, and testing with a sharp eye on creative performance and return on ad spend. • Strategise, build, and optimise Meta and TikTok ad campaigns across multiple clients, with budgets ranging from £5k to over £25k per month., • Manage end-to-end campaign setup, including targeting, creative testing, and budget allocation, aligned to each client’s KPIs., • Collaborate directly with clients via Slack and video calls to share updates, performance insights, and ideas., • Use tools such as Triple Whale, Motion, and Klaviyo to monitor and improve results., • Actively monitor campaign performance and troubleshoot underperforming ads and creative variations., • Contribute insights and testing ideas to improve ad creative, landing pages, and customer journeys., • Work closely with your Senior Account Manager and peers to maintain a high standard of delivery across accounts., • Stay current with platform changes and best practices across eCommerce and paid media. Main Skills: We’re looking for a driven, detail-oriented individual with strong hands-on experience in paid social for eCommerce. This is not a junior role—you’ll be responsible for managing significant budgets and producing tangible performance results. • 2+ years of experience running Meta and TikTok ads, specifically for D2C e-commerce brands, • Strong understanding of Shopify stores and customer acquisition strategies, • Familiarity with tools such as Triple Whale, Klaviyo, and Motion (or similar alternatives), • Proven ability to manage £1–2k+ per day in ad spend across multiple campaigns, • Confident communicator who can lead client comms and present performance clearly, • Data-driven mindset with an eye for testing and optimisation, • Comfortable working independently in a remote-first team environment, • Excellent time management and attention to detail across multiple client accounts Ideal Candidate Qualities: • You take full ownership of your work and outcomes, • You are proactive and enjoy working directly with clients and team members, • You have a strong understanding of eCommerce customer journeys and paid social mechanics, • You’re curious and committed to continuous learning and experimentation, • You’re a team player, comfortable collaborating and sharing feedback, • You’re passionate about growing brands through creative, data-led marketing, • Join a world-class team of high performers, passionate about growing D2C brands, • Work across a diverse set of industries and clients with unique scaling challenges, • Opportunity to work abroad for up to 30 days a year (T&Cs apply), • Extra holiday – take your birthday off, on us, • Structured 6- and 12-month progression plans toward senior-level roles, • Company pension scheme, • Regular training and personal development, • Monthly team incentives and Kudos reward scheme (Amazon, Just Eat, Deliveroo, etc.), • Annual salary reviews tied to performance and contribution, • Christmas bonus based on performance and tenure Progression Path: This role is designed to grow into a Senior Paid Social Specialist or Manager position within 6–12 months, depending on performance. As you demonstrate ownership and deliver results, you’ll have the opportunity to take on higher-spend clients, strategic planning, and potentially manage junior team members. Launch With Us is committed to creating a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone’s voices are heard. We respect and value all differences (seen and unseen) and strongly encourage applications from all backgrounds, which will be considered regardless of race, colour, religion or belief, gender expression, sexual orientation, national origin, pregnancy and maternity, disability, or age. Due to the evolving nature of the business, the job holder may be required to carry out duties that are not detailed within this job description.

At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a talented, fully remote Software Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG. We deliver, deploy and help integrate backend services alongside external co-dev clients as part of industry leading game projects, and collaborate to define solutions and implement features on time and to a high standard. We’re also developing an internal tool used across MPG, as well as growing our pool of AWS Certified engineers - both of which you will be involved with when you join us. • Experience in game development and having worked on at least one game title in a commercial setting developing server backends for AAA games, free-to-play (mobile) games, casino apps or similar, with a large number of concurrent users, • Production experience with at least one of Java, Golang, C#, C++, Kotlin, • Experience with one or more cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Associate or above) would be advantageous, • Experience with infrastructure as code tools, e.g. Terraform, • Demonstrable database experience with both SQL and NoSQL, • Experience building distributed applications, • Experience with Git or Perforce, or other source control software, • Ability to adapt to new tools, languages, and concepts as required by the project, • Knowledge of Microservices and Service Oriented Architectures (SOA), especially Kubernetes and Docker, • Have used or built a CI/CD pipeline to validate and test code, • An understanding of how to use LLMs to process and query structured and unstructured data, • Experience using Gen AI for code generation, • Ability to create supporting documentation, designs, comments, etc, • Excellent time management and ability to work autonomously, • Attention to detail with ability to comprehend and follow direction, • Clear communicator with the ability to verbalise conceptual thoughts and the willingness to accept constructive critique Responsibilities • Individual contribution: construct systems, write code, deployments, etc., • Work with the team lead and stakeholders to estimate and prioritise work, • Work alongside peers to iterate on solutions that fit requirements, • Keep the project lead and producer apprised of revised estimates and delivery times, • Promote high standards and process: tests, CI/CD, documentation, • Help and support team members in day-to-day work, • Understand, maintain and expand existing code and develop new features or systems Please don’t forget to include your CV, a cover letter, and links to your GitHub, website or portfolio. Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a deeply talented, fully remote Senior Backend Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG. We deliver, deploy and help integrate backend services alongside external co-dev clients as part of industry leading game projects, and collaborate to define solutions and implement features on time and to a high standard. We’re also developing an internal tool used across MPG, as well as growing our pool of AWS Certified engineers - both of which you will be involved with when you join us. • Experience in game development and having worked on at least two game titles in a commercial setting developing server backends for AAA games, free-to-play (mobile) games, casino apps or similar, • Experience releasing at least two backend services with a large number of concurrent users, • Production experience with at least one of Java, Golang, C#, C++, Kotlin; experience with Python, Node.js and React is desirable, • Experience with cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Associate or above) would be advantageous, • Experience with infrastructure as code tools, e.g. Terraform, • Ability to create supporting documentation, designs, comments, etc, • Ability to discuss technical and production matters, • Excellent time management and ability to work autonomously, • Experience building distributed applications, • Attention to detail with ability to comprehend and follow direction, • Clear communicator with the ability to verbalise conceptual thoughts and the willingness to accept constructive critique, • Experience with Git or Perforce, or other source control software, • Ability to adapt to new tools, languages, and concepts as required by the project, • Knowledge of Microservices and Service Oriented Architectures (SOA), especially Kubernetes and Docker, • Experience building a CI/CD pipeline to validate and test code, • Awareness of security/cheating implications of technology choices, • Experience using Gen AI for code generation Beneficial • Demonstrable database experience with both SQL and NoSQL, • Understanding of how a backend service integrates with the game - experience with Unreal or Unity would be useful but not required, • Experience with high-scale distributed applications with a concurrent user base ranging in the hundreds of thousands, with high uptime, and performant services, • An understanding of how to use LLMs to process and query structured and unstructured data Responsibilities • Individual contribution: construct systems, write code, deployments, etc., • Work with the team lead and stakeholders to estimate and prioritise work, • Work alongside peers to iterate on solutions that fit requirements, • Keep the project lead and producer apprised of revised estimates and delivery times, • Promote and maintain high standards and process: tests, CI/CD, documentation, • Help and support team members in day-to-day work, • Understand, maintain and expand existing code and develop new features or systems Please don’t forget to include your CV, a cover letter, and links to your GitHub, website or portfolio. Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

Start your journey in a rewarding career, Join Komplex Care! Job Title: Care Assistant - Team Leader Location: Devon Pay: £15.88 per hour Hours - Monday to Friday 9am to 5pm Required: Must hold a full UK Driving Licence Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. About The Role: Komplex Care are now hiring for a Team Leader in the Devon area to provide leadership within the clients home, ensuring that the delivery of care is of high-quality. The Service Coordinator is responsible for the care delivered, demonstrating critical thinking and skills in the management of clients. You will work collaboratively with the team to meet the needs of clients, supporting the delivery of policy and procedures, leading. coaching and mentoring a small team. Main Duties included in this role: • Supervise and lead a small team, Complex care assistants, providing supervision, role development and support. Carry out performance reviews as and when required., • Undertake return to work interviews with staff following periods of sickness., • Convene, chair and minute staff meetings for each client staff group., • Work with the Komplex Nurses and contribute to the identification of training needs for all levels of staff and ensure training reflects developments in the area of care delivery and management., • Monitor staffing levels in each client package, requesting recruitment intervention as necessary., • Ensuring all shifts are covered in allocated packages, maintaining full responsibility for the safe coverage of care by appropriately skilled staff. Specifications we are looking for: • Ability to drive, have the use of your own vehicle and flexible to travel, • Proven track record of working in a regulated care environment, • Experience of supporting clients with mental health difficulties, • Experience of providing care and support for clients with behaviour that can challenge, • NVQ/QCF Level 3 in care, • Understanding and knowledge of relevant legislation (e.g. CQC fundamental standards, health and safety), • Excellent communication, • Competent in basic IT, • Commitment to providing and maintaining high standards of care and support, • Enthusiastic and positive Why Join Komplex Care? We value and invest in every member of our team. When you join us, you can expect: • Full-Time | £15.88 Per Hour, • Fully funded training and career development opportunities, • 24/7 GP access for you and your immediate family, • Free mental health support and wellbeing check-ins, • Life insurance and everyday support advice lines, • Retail discounts and vouchers (Amazon, Tesco, Nike, and more), • Up to 33% off gym memberships and wellbeing reward schemes, • Employee of the Month recognition and £50 voucher prize, • Structured rota supporting a healthy work-life balance Make a Real Difference This is more than a job — it’s a role where you can help others live more independently, confidently, and joyfully. If you’re ready to make a meaningful impact in a professional, values-driven environment, we’d love to hear from you. Additional Information • This position is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared. Help Shape a Brighter Future Join us in creating a safe, empowering environment where young people can grow, heal, and thrive. Grow with us. Be part of Komplex Care! Find out more here: _

Overview: An exciting opportunity has arisen for an Operations Manager to join a growing team within the luxury beauty industry. This role is integral to ensuring smooth day-to-day operations across multiple functions, requiring an all-rounder who has worked in an e-commerce brand and is comfortable wearing multiple hats. Rather than focusing solely on logistics, this position involves overseeing general business operations, stock forecasting, retail partner management, product registrations, and stepping into other areas when needed. The ideal candidate will have experience working in a smaller business where adaptability is key, and they will be proactive in problem-solving across operations, HR, recruitment, marketing, customer service, and compliance. Key Responsibilities: • Oversee and coordinate shipments from manufacturers to warehouses but without a focus on complex logistics., • Manage retail purchase orders, delivery notes, and invoicing processes., • Forecast demand and monitor stock levels to ensure smooth operations (though deep forecasting expertise is not essential)., • Handle retailer and product registrations across multiple countries, particularly for beauty and personal care products (e.g., UAE compliance requirements)., • Support back-end management of Shopify, including updating product listings and monitoring website performance., • Assist with recruitment and HR, ensuring smooth internal processes., • Liaise with new retailers and onboard them efficiently, including managing documentation for larger department stores., • Oversee Amazon Seller Central operations, ensuring smooth listing and shipment processes for UK and US markets., • Align with other departments such as Marketing and Social Media, stepping in to respond to comments or escalations when required., • Step into customer service issues when necessary, though a dedicated customer service team is in place., • Ensure smooth accounts and finance operations related to retail orders., • Support compliance with international product registration processes, ensuring that products meet country-specific regulations., • If experienced, assist in overseeing EDI platforms for order processing. Ideal Candidate Profile: • Broad operational experience in a small to medium-sized e-commerce business, preferably in beauty, personal care, or related sectors., • Comfortable working in a dynamic environment where responsibilities span multiple departments., • Hands-on experience with Shopify is required., • Experience with Amazon Seller Central is a big plus., • Familiarity with EDI platforms is highly desirable., • Some knowledge of Klaviyo would be beneficial, though not essential., • Experience managing retail partner onboarding and purchase orders., • Strong problem-solving skills and ability to adapt when different challenges arise., • An all-rounder who can step into different areas such as HR, recruitment, customer service, and marketing when needed., • Immediate availability or a maximum one-month notice period is preferred. Salary & Benefits: • Up to £45,000 per annum (flexible for the right candidate)., • Remote role, open to candidates based anywhere in the United Kingdom., • Immediate start preferred, with full onboarding support.

Description At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a highly experienced, fully remote Principal Backend Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG to drive the delivery and deployment of backend services for industry-leading game projects. You will act as a key engineering contact for external co-dev clients, collaborating with the Technical Director and Lead to architect solutions that balance technical idealism with production pragmatism. You will define the technical architecture for major game titles, ensure implementation quality, and mentor the engineering team. We’re also growing our pool of AWS Certified engineers - and we encourage you to study for the certification using your Learning & Development budget when you join us. Requirements • Experience in game development and having shipped multiple live games (or similar products) with a high concurrent user count, • Proven experience architecting distributed applications with a high concurrent user base (hundreds of thousands), ideally proven with a released title or robust load tests, • Production experience with at least one of Java, Golang, C#, C++, Kotlin; experience with Python, Node.js and React is desirable, • Solid database experience, with the ability to work effectively with both SQL and NoSQL databases, • Proven experience with cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Professional level) would be advantageous, • Proven experience building backend infrastructure using infrastructure as code tools, e.g. Terraform, • Proven experience using Kubernetes and Docker to build products at scale, • Ability to autonomously architect and design online services based on a specification, • Ability to navigate changes calmly and manage multiple pieces of potentially confidential information, • Excellent time management and ability to work autonomously, • Clear and effective communicator with the ability to discuss technical strategy with non-technical stakeholders and adapt to client needs, • Experience building CI/CD pipelines from scratch or improving existing client solutions, • Awareness of security/cheating implications of technology choices, • Experience using Gen AI for code generation Beneficial • Deep expertise in at least one relevant area of backend technology, e.g. DevOps, Microservices, Cloud Architecture, • Understanding of how a backend service integrates with the game - experience with Unreal or Unity would be useful but not required, • An understanding of how to use LLMs to process and query structured and unstructured data Responsibilities • Individual contribution: architect systems, write code, deployments, etc., • Act as the engineering contact point between MPG and the client, working alongside the Project Manager and Engineering Leadership, • Translate client requirements into tasks for yourself and team members, • Make the right trade-offs to design systems based on performance, time, and budget, • Mentor and delegate pieces of work to other team members to help develop them as engineers, • Create estimated cost spreadsheets for online services based on projected concurrent users, • Cultivate engineering best practices across teams: modular design, code quality, testing, • Work with the Lead and Production to communicate risks, benefits, and future roadmaps, • Active mentorship of the engineering team towards professional accreditation (e.g., AWS Certification) and technical leadership. Benefits Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

About Portless At the intersection of technology and logistics, we're redefining global delivery for e-commerce. Portless is a dynamic 3PL provider revolutionizing direct-to-consumer fulfillment by shipping products directly from manufacturers in China to customers worldwide. With over 2.5 million cross-border packages shipped, 99.8% pick-and-pack accuracy, and 98% on-time delivery, we empower e-commerce brands to optimize operations and achieve 10x growth. Role Description As a Product Manager for Merchant Operations at Portless, you will own the end-to-end merchant experience from onboarding to ongoing operations management. Working hands-on with merchants, operations teams, and engineering, you'll design and optimize the tools and workflows that enable our customers to seamlessly manage orders, inventory, inbounds, and financing through our platform. This role requires a deep understanding of e-commerce operations and the ability to translate complex merchant needs into elegant product solutions. What You'll Do • Own Merchant Order Management: Design and optimize order routing algorithms, order processing workflows, and exception handling systems that maintain our 99.8% accuracy across millions of packages, • Drive Inventory Optimization: Build intelligent inventory management tools including demand forecasting, reorder point optimization, and multi-location inventory allocation across our China-based fulfillment network, • Streamline Inbound Operations: Create seamless inbound workflows from purchase order creation to inventory receipt, including quality control processes and inventory reconciliation, • Enhance Order Routing Intelligence: Develop smart routing algorithms that optimize fulfillment location selection based on inventory availability, shipping costs, and delivery speed requirements, • Build Purchase Order Management: Design comprehensive PO management tools covering supplier communication, production tracking, shipping coordination, and customs clearance workflows, • Innovate Financing Solutions: Partner with finance teams to create merchant financing products including inventory financing, cash flow optimization, and payment terms management, • Optimize Merchant Onboarding: Build self-service onboarding tools and workflows that enable merchants to quickly integrate their operations with our fulfillment platform, • Create Operational Dashboards: Develop merchant-facing analytics and reporting tools that provide visibility into inventory levels, order performance, and operational metrics What You'll Bring • E-commerce Operations Expertise: 3+ years of hands-on experience in e-commerce operations, inventory management, or merchant-facing product roles, • Order Management Experience: Deep understanding of order lifecycle management, routing algorithms, and exception handling in high-volume environments, • Inventory & Supply Chain Knowledge: Experience with inventory planning, demand forecasting, purchase order management, and inbound logistics workflows, • Merchant-Centric Mindset: Proven ability to understand complex merchant needs and translate them into intuitive product experiences, • Data-Driven Decision Making: Experience using operational data, merchant feedback, and performance metrics to drive product improvements, • Strategic-Boldness: Ability to think outside the box and drive innovative solutions in a dynamic, fast-growing environment, • Extreme Ownership: Demonstrated ability to take full accountability for results while working as part of a kind-and-caring team Nice to Have • China Sourcing Experience: Familiarity with China-based manufacturing, supplier management, and cross-border purchase order workflows, • 3PL/Fulfillment Background: Previous experience working with third-party logistics providers or fulfillment operations, • Financial Product Experience: Background in developing financing solutions, payment products, or cash flow management tools, • ERP/Inventory Systems: Experience with inventory management systems, ERP platforms, or China-based systems like Mabang, • Marketplace Operations: Knowledge of Amazon, Walmart, TikTok Shop, and other marketplace operational requirements, • Supply Chain Finance: Understanding of trade finance, letters of credit, and international payment systems, • **Previous startup or high-growth company experience in e-commerce or logistics technology Join our team of bold thinkers, builders, and problem-solvers dedicated to creating seamless fulfillment solutions that help merchants scale globally while optimizing cash flow and growth.

At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a highly experienced, fully remote Principal Backend Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG to drive the delivery and deployment of backend services for industry-leading game projects. You will act as a key engineering contact for external co-dev clients, collaborating with the Technical Director and Lead to architect solutions that balance technical idealism with production pragmatism. You will define the technical architecture for major game titles, ensure implementation quality, and mentor the engineering team. • Experience in game development and having shipped multiple live games (or similar products) with a high concurrent user count, • Proven experience architecting distributed applications with a high concurrent user base (hundreds of thousands), ideally proven with a released title or robust load tests, • Production experience with at least one of Java, Golang, C#, C++, Kotlin; experience with Python, Node.js and React is desirable, • Solid database experience, with the ability to work effectively with both SQL and NoSQL databases, • Proven experience with cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Professional level) would be advantageous, • Proven experience building backend infrastructure using infrastructure as code tools, e.g. Terraform, • Proven experience using Kubernetes and Docker to build products at scale, • Ability to autonomously architect and design online services based on a specification, • Ability to navigate changes calmly and manage multiple pieces of potentially confidential information, • Excellent time management and ability to work autonomously, • Clear and effective communicator with the ability to discuss technical strategy with non-technical stakeholders and adapt to client needs, • Experience building CI/CD pipelines from scratch or improving existing client solutions, • Awareness of security/cheating implications of technology choices, • Experience using Gen AI for code generation Beneficial • Deep expertise in at least one relevant area of backend technology, e.g. DevOps, Microservices, Cloud Architecture, • Understanding of how a backend service integrates with the game - experience with Unreal or Unity would be useful but not required, • An understanding of how to use LLMs to process and query structured and unstructured data Responsibilities • Individual contribution: architect systems, write code, deployments, etc., • Act as the engineering contact point between MPG and the client, working alongside the Project Manager and Engineering Leadership, • Translate client requirements into tasks for yourself and team members, • Make the right trade-offs to design systems based on performance, time, and budget, • Mentor and delegate pieces of work to other team members to help develop them as engineers, • Create estimated cost spreadsheets for online services based on projected concurrent users, • Cultivate engineering best practices across teams: modular design, code quality, testing, • Work with the Lead and Production to communicate risks, benefits, and future roadmaps, • Active mentorship of the engineering team towards professional accreditation (e.g., AWS Certification) and technical leadership. Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

Senior Security Engineer (AI & DevOps) iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Cybersecurity Location: WeWork Waterloo - Hybrid ( Comp: $ (Base) + Company Performance Bonus (20%) + Share Options + US iProov Benefits The role was created specifically to provide the technical security depth that will allow us to accelerate our adoption of agentic AI, equipping developers and data scientists building our biometric products with the tools and workflows to use AI safely and at pace. You will work as the direct counterpart to our GRC-focused InfoSec Manager, owning the engineering and implementation side of our security posture across cloud infrastructure, developer workflows, AI systems, and our core security toolstack. This is a role for someone who has built and shipped software or infrastructure and brings that experience into a security context. • Architect and deploy the secure technical framework that governs the security controls for how our developers and scientists use agentic AI, including AI coding assistants, autonomous agents, and LLM-integrated tooling. Given that these systems can autonomously access data, execute code, and interact with external services, the guardrails you design will need to address a substantially broader attack surface than traditional AI tooling, and must hold up in a context where the underlying data is among the most sensitive we handle., • Be the primary technical security voice in decisions around the use and deployment of externally developed AI, ensuring the right controls are in place from the onset, • Continuously mature automated security controls into CI/CD pipelines and infrastructure-as-code deployments, championing the DevSecOps culture across a large engineering organisation., • Take hands-on ownership of our core security technology stack, including Wiz, CrowdStrike, Google SecOps, and Tailscale, ensuring these platforms are correctly configured, tuned, and integrated., • Drive continuous technical delivery of strategic security initiatives, systematically identifying, triaging, and closing gaps across our cloud environments, internal networks, and developer workflows., • Provide technical oversight of the security of the data pipelines feeding our internal AI systems and, critically, the permissions and access boundaries of agentic AI systems reaching out into other environments, enforcing the principle of least privilege, maintaining audit trails, and ensuring sensitive data and code integrity is handled with the rigour required., • Complement the work of our existing biometric and product focused Red Team by owning security coverage of the DevSecOps surface, the build pipeline, internal toolchain, cloud environments and developer infrastructure., • Act as the primary technical security partner to our GRC-focused InfoSec Manager, translating governance and compliance mandates into concrete, automated engineering controls., • Represent the technical security function in external audits. This includes presenting evidence of controls, articulating the security posture of our cloud and AI environments to auditors, and working closely with the InfoSec Manager to ensure the technical substance behind our compliance position is clearly and credibly communicated., • A foundational background in software engineering or DevOps before moving into a dedicated security role: you understand how code is written, tested, and deployed, and that experience is central to how you approach security problems., • Proven, hands-on experience securing modern cloud infrastructure and containerised environments, with a solid understanding of infrastructure-as-code principles and the security implications of how infrastructure is defined and provisioned., • Proficiency in deploying and administering enterprise security platforms, ideally with direct experience managing tools spanning CNAPP, EDR, SIEM, and zero-trust networking., • A heavy and active user of AI in both professional and personal contexts, including agentic AI tools and coding assistants, with a grounded understanding of the evolving AI threat landscape, including model supply chain risks, prompt injection, data exfiltration, agent misuse, and LLM-specific attack vectors., • Scripting and automation capability, particularly in Python, to build internal tooling, automate security checks, and reduce reliance on manual processes across the security function., • Prior experience or a demonstrated practical interest in securing AI workloads, data pipelines, and machine learning environments., • The communication skills to collaborate effectively with highly technical stakeholders, champion security initiatives without hindering developer productivity, and translate risk into language that resonates with both engineering peers and business leadership, including the confidence to present technical security evidence clearly in formal external audit settings., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Reports to: Engineering Team Lead Works closely with: Engineering Tech Lead, QA team members Location: UK (London/Chichester) / Estonia / (remote-friendly within these regions) Language: C# Your Mission: The Software Engineer is a reliable, independent contributor within an engineering team. This role exists to deliver well-implemented features and fixes with minimal supervision, while collaborating effectively with teammates and QA to ensure work is robust and maintainable. Your Day to Day: Engineering delivery • Design and implement features and fixes within team scope, • Write clean, maintainable, well-tested code, • Take ownership of tasks from definition through completion, • Contribute to diagnosing and fixing production issuesQuality and collaboration, • Work with QA to ensure changes are testable and appropriately covered, • Participate actively in code reviews and design discussions, • Raise technical or quality concerns early, • Balance delivery speed with long-term maintainabilityTeam contribution, • Support junior engineers through informal mentoring, • Share knowledge and contribute to team improvement, • Engage constructively in retrospectives and planning Why this role matters Mid-level engineers are the delivery backbone of engineering teams. Done well, this role: • Keeps work moving without excessive oversight, • Improves code quality and team effectiveness, • Provides stability and continuityExperience and capabilities, • Solid experience as a software engineer in a production environment, • Ability to work independently on moderately complex tasks, • Understanding of testing practices and code quality expectations, • Comfortable working within established technical direction, • Clear communication and good judgement What this role is not • This is not a people management role, • This is not a cross-team technical authority role, • This is not ownership of quality strategy or architecture, • Software Engineers succeed by delivering consistently and collaborating well. Perks & Benefits Remote & flexible working – with hybrid options in London or Chichester Fantastic team culture based on trust and belonging. Laptop & home office budget – £500 to set up your ideal workspace. Private Medical Insurance with Aviva, including Dental & Optical. Group Life Insurance & Yulife Wellbeing & Rewards. Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace. EAP confidential benefit – 24/7 access to compassionate guidance & expert advice 25 days holiday + bank holidays Training, support, and personal development As the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people. Life at Linnworks: Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees and better service for our customers. We value the training and development of our employees deeply. We are committed to continuous investment in their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession.

Description At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a talented, fully remote Software Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG. We deliver, deploy and help integrate backend services alongside external co-dev clients as part of industry leading game projects, and collaborate to define solutions and implement features on time and to a high standard. We’re also growing our pool of AWS Certified engineers - and we encourage you to study for the certification using your Learning & Development budget when you join us. Requirements • Experience in game development and having worked on at least one game title in a commercial setting developing server backends for AAA games, free-to-play (mobile) games, casino apps or similar, with a large number of concurrent users, • Production experience with at least one of Java, Golang, C#, C++, Kotlin, • Experience with one or more cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Associate or above) would be advantageous, • Experience with infrastructure as code tools, e.g. Terraform, • Demonstrable database experience with both SQL and NoSQL, • Experience building distributed applications, • Experience with Git or Perforce, or other source control software, • Ability to adapt to new tools, languages, and concepts as required by the project, • Knowledge of Microservices and Service Oriented Architectures (SOA), especially Kubernetes and Docker, • Have used or built a CI/CD pipeline to validate and test code, • An understanding of how to use LLMs to process and query structured and unstructured data, • Experience using Gen AI for code generation, • Ability to create supporting documentation, designs, comments, etc, • Excellent time management and ability to work autonomously, • Attention to detail with ability to comprehend and follow direction, • Clear communicator with the ability to verbalise conceptual thoughts and the willingness to accept constructive critique Responsibilities • Individual contribution: construct systems, write code, deployments, etc., • Work with the team lead and stakeholders to estimate and prioritise work, • Work alongside peers to iterate on solutions that fit requirements, • Keep the project lead and producer apprised of revised estimates and delivery times, • Promote high standards and process: tests, CI/CD, documentation, • Help and support team members in day-to-day work, • Understand, maintain and expand existing code and develop new features or systems Benefits Please don’t forget to include your CV, a cover letter, and links to your GitHub, website or portfolio. Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

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