Counsellor - including weekends
27 days ago
Hinckley
£ FTE - open to part-time or full-timeOffice-based position \n \n Are you a qualified counsellor looking for a company that will invest in your development and career progression? \n \n Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. \n \n This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. \n \n Job Overview \n Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. \n \n Day to Day Responsibilities: \n\n • Providing an efficient and effective telephone counselling service to all callers\n, • Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk\n, • Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution\n\n \n Essential Skills and Competencies: \n\n • Minimum diploma level 4 in Counselling & minimum of 150 counselling hours\n, • 12 months post qualification experience\n, • Registered member of the BACP or equivalent (or COP booked)\n, • Relevant telephone experience\n\n \n Benefits \n\n • 25 days' holiday, plus bank holidays\n, • Day off on your birthday\n, • Cash plan for you (and your children, if any)\n, • Holidays increase after 2-and 5- years' service\n, • Contractual sick pay\n, • Private medical insurance after 5 years' service \n, • Pension Plan and Life Insurance \n, • Pension plan contributions increase after 5- and 7-years' service \n, • Holiday season bonus after 3 years' service \n, • Profit share scheme \n, • Season ticket loan scheme \n, • Cycle to work scheme\n, • Access to Employee Assistance Programme \n, • Company incentives, access to discount schemes\n, • Social sessions on the last Friday of the month with free food and drink\n, • Free 24/7 onsite gym\n, • Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body)\n, • Support with revalidation and CPD\n, • Funding support with training and development\n\n \n \n 50963LSR2 \n INDFIR \n The Portfolio Group are acting on behalf of our client in recruiting for this position.