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Fuel your future with AO – and unlock serious earning potential. \n We’re all about making work, work for you. With a shift pattern designed for real life, you’ll have the flexibility you need to keep everything in balance. \n As one of our Gas Engineers, you’ll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. \n And the best bit? The rewards. You can earn: \n\n • Up to £2,000 in performance bonuses\n, • A £4,000 welcome bonus just for joining the team\n, • Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year\n\n It’s everything you need to power your career forward, with a team that’s got your back every step of the way. \n Here's What You Can Expect To Be Doing: \n As an AO Gas Engineer, you’ll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. You’ll be installing gas and electrical products safely and efficiently — no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time. \n A Few Things About You: \n You’ll need to have: \n\n • A full UK driving licence with no more than 6 points\n, • CCN1 & CKR1 qualifications\n, • To be over 21 for insurance purposes\n, • At least 1 years’ experience in gas installations.\n\n It’d be great if you also have: \n\n • Some experience installing electrical appliances (but don’t worry — we’ll give you all the training you need to get up to speed)\n\n Our Benefits: \n What’s in it for you \n\n • At AO, we’ve designed our benefits to make life easier, inside and outside of work:\n, • A 4 on, 4 off shift pattern with 24 days holiday — you’ll work less than half the year.\n, • A company van with fuel paid for, so you’re ready to go from day one.\n, • On-call support from our expert technical team whenever you need it.\n, • Access to fantastic training facilities with ongoing development opportunities.\n, • A competitive pension scheme.\n\n Plus, a great range of everyday perks: \n\n • Simply Health cash plan to help cover healthcare costs.\n, • Help at Hand — access to a 24/7 GP and wellbeing support.\n, • The option to buy extra holidays for even more flexibility.\n, • A cycle to work scheme to support a healthier commute.\n, • Wage stream access, putting you in control of your money every step of the way — access your earnings when you need them, not just on payday.\n, • Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder\n\n And that’s not all — there’s plenty more to discover when you join the team. \n Location: Unit 3c Brunel Road, West Gourdie Industrial Estate, Dundee, DD2 4TG \n Click ‘Apply’ now to join our family and find out more about the Gas Installations Engineer role.

Vacancy details Location: Flexible, any Care Inspectorate office across Scotland Salary: £53,511 - £59,178 Hours: 35 hours per week Contract: Permanent Closing date: 08:00 Monday 3 August 2026 About us We are a scrutiny body that supports improvement. That means we look at the quality of care in Scotland to ensure it meets high standards. We are responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public. Our vision is that people across Scotland experience high-quality care that meets their needs, rights and choices. Our values 1. Person-centred: we put people, empathy, compassion, and kindness at the heart of everything we do, 2. Respect: we value everyone's dignity and are respectful in everything we do, 3. Equity: we embrace diversity and nurture an inclusive environment where everyone is supported to achieve equal outcomes, 4. Integrity: we act impartially, fairly, and consistently, upholding transparency and accountability in all our actions, 5. Impact: we focus on making a positive impact for everyone experiencing care in Scotland whilst ensuring our work delivers the best value to the public Work-life balance Our desire is to achieve an effective and balanced way of working, which enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a four-week period. About the role We are looking for an experienced cloud engineer to join our IT Service Delivery team, to play a key role in supporting and improving our Microsoft Azure and core business platforms. This is an exciting opportunity for someone with strong technical expertise who values high-quality service delivery and wants to help modernise and strengthen IT services that support the Care Inspectorate’s work across Scotland. Reporting to the Service Delivery Manager, you will be responsible for maintaining the availability, security and resilience of our Azure and wider IT estate. You will act as a trusted technical advisor, supporting day-to-day IT service operations, delivering technical change, and service improvement initiatives. You will work closely with colleagues across IT and the wider organisation, as well as third‑party suppliers, to ensure services are maintained secure, reliable and continually improving. You will: • Design, implement and support Azure solutions across compute, storage, networking and security, • Monitor and optimise cloud resources for performance and cost efficiency, • Maintain security controls and governance (RBAC, Azure Policy, Key Vault), • Support incident, problem, change and configuration management via the IT Service Desk, • Deliver technical change and transition new/updated services into live operation, • Support resilience, backup and disaster recovery arrangements, • Maintain documentation and provide reporting to support audit, compliance and service improvement, • Support licence and cloud resource procurement, and share knowledge across the team. You will find more information in the job profile and person specification below. About you You’ll have a proven track record in a similar infrastructure or platform engineering role, with strong hands-on experience of Microsoft Azure and core Microsoft technologies (including Microsoft 365, Windows Server/Active Directory and Exchange). You’ll bring high-level knowledge of infrastructure security, service delivery and disaster recovery, alongside strong problem-solving skills, clear communication with non-technical colleagues, and a collaborative, customer-focused approach. You should be educated to SCQF level 7/8 (or equivalent experience) and can find more on their website website. It is desirable that you have PowerShell/SCCM, ITIL, project management and relevant technical certifications. Starting salary New employees start at the minimum salary for the grade. However, we offer a generous benefits package. Job profile Responsible to the service delivery manager Job purpose Provide expert support to maintain the availability, integrity, confidentiality, and continuity of all IT systems within the Care Inspectorate. Support the IT Service Desk function, focusing on high customer service standards and leveraging technology advancements to enhance IT Operations. Act as a trusted advisor on Microsoft Azure and core business platforms, supporting operational services, configuration changes, and feature enhancements. Principal working contacts • Platform Associate, • Platform Analyst, • Platform Specialist, • Infrastructure Lead, • Customer Service Lead, • Service Delivery Manager, • Platform Delivery Manager, • Care Inspectorate Staff, • External Agencies / Service Providers Key accountabilities • Champion the IT Service Charter, ensuring the delivery of good customer service is inherent in all IT operations, • Design, implement and support Azure based solutions for compute, storage, networking and security, • Monitor and optimize cloud resources for performance and cost efficiency using Azure Monitor, Log Analytics, and Application Insights, • Implement security best practices, including RBAC, Key Vault, and Azure Policy, • Support and maintain an integrated IT estate that comprises a mix of technology and service types, for both server and client platforms, • Support the delivery of an effective incident, problem, configuration and change management service, via the IT Service Operations service desk function, • Develop, support and maintain an effective systems operations management capability that ensures the effective alerting, response and resolution of incidents, and emerging conditions that could threaten the continuity of service, or security of the IT estate, • Support the with the capacity planning and management of all IT systems, • Develop, monitor and maintain the data backup and recovery systems and documentation the supports the continuity of IT services, • Design, plan and deliver technical changes for new and existing IT systems, • Taking ownership of technology change initiatives, collaborating with the IT team and/or 3rd party partners to ensure delivery meets with stakeholder expectations, • Support the IT security strategy that ensures fit-for-purpose technology controls aligned to a security policy that protects our customer and corporate information, the availability and integrity of IT services, and the continuity of the CI, • Support the SDM will the transition of new or updated IT services into operational support, ensuring that the security and quality of IT service can be maintained to an acceptable standard, • Support the SDM with the delivery of IT service improvement initiatives that improve how the service is delivered by the IT Operations team, and how the service is received by the internal and external customer, • Produce regular monthly reporting of IT service performance, contributing to the development of the IT service management maturity, • Coordinate and oversee regular infrastructure penetration testing, ensuring timely remediation of identified vulnerabilities and maintaining a secure operational environment, • Develop, maintain, and update comprehensive documentation for new and existing systems, ensuring all technical and operational details are recorded to support audit, compliance, and best practice, • Manage the procurement process for software licences, cloud resources, and related services, ensuring compliance with organisational policies and optimising value for the business, • Own the delivery of personal objectives and service improvement targets, incorporating service improvement into work schedules, to be able to evidence progression and growth, • Develop self, keeping up to date with new technologies and strategies to improve service, and the security of IT Operations. Support skills and knowledge sharing across the team, actively encouraging skills transfer and a shift-left service culture, • Utilise the IT skills matrix to regularly assess and ensure you have the appropriate knowledge and skills required for your role, • Identify and address any gaps in your skills or knowledge by engaging in relevant learning and development activities, • Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work, • Ensure adherence to organisational security policies and best practices, maintaining the confidentiality, integrity, and availability of systems and data, • Maintain relevant professional certifications and demonstrate a commitment to continuous learning to keep pace with evolving technologies and industry standards. Relationship management • The postholder must maintain a professional polite and patient demeanor when dealing with internal customers (users) and capable of explaining technical issues/problems in language which can be easily understood, • Ensure effective working protocols in accordance with the Care Inspectorate organisation partnering functions, • Demonstrate enthusiasm for delivering excellent customer service, • Demonstrate a commitment to the Care Inspectorate’s aims, vision and values and to the Care Inspectorate’s overall objective of improving care in Scotland, • Promote diversity, equality of opportunity, fairness, dignity and trust, ensuring that these principles are upheld across all areas of IT service delivery, • Contribute to the continuous development of the Care Inspectorate, supporting the management of technical change with respect and efficiency. Other duties This role is part of the Care Inspectorate’s IT Support Service and contributes to the delivery of the Service Desk function, which is based in Dundee. The Service Desk operates during core business hours, 09:00 to 17:00, Monday to Friday. There may be an occasional requirement to work outside normal hours, including evenings or weekends, to support planned maintenance, service changes or urgent service recovery. The role may also require travel to Care Inspectorate offices across Scotland. Any out-of-hours working and travel will be managed in line with Care Inspectorate policies and business needs. This job profile is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs. Person specification: Attributes We will use these attributes to recruit the role. Experience Essential: Demonstrate a successful track record within a similar role. Significant IT network support experience with proven experience in the following applications: • Microsoft Server technologies, • Microsoft Exchange Server, • Microsoft Active Directory Group Policies, • Microsoft 365 SaaS Platform, • Microsoft Azure Platform and associated technologies. Desirable: • Microsoft PowerShell, • Microsoft System Centre Configuration Manager (SCCM), • ITIL Foundation. Education, qualifications and training Essential: • Educated to SCQF level 7/8 in an IT related discipline, • Obtain and maintain the relevant Microsoft certifications for the role. Desirable: • Microsoft Certified System Administrator (MCSA), • Cisco Certified Network (CCNA). Skills and knowledge Essential: • High level knowledge of IT Network support and architecture and associated equipment, IT Data and Telecommunications Systems, IT Service Delivery, IT Security practices and policies, IT Disaster recovery, • A strong awareness of new IT technologies and how these may benefit the development of IT services for the organisation, • Knowledge of Software Engineering and development life cycles, • High level knowledge and experience of supporting Network Routers, Voice over IP technology (VOIP) etc, • Knowledge and experience of supporting Data Backups and Cloud hosted Telephony Systems. Desirable: • Formal Project Management Qualifications. Person specification: Key performance outcomes We will use these key performance outcomes to recruit for the role. Service improvement Essential: • Uses knowledge and experience to gather and consolidate information in order to make appropriate changes and improvements, • Aware of trends and changes and maintains professional knowledge and skills, • Encourages and promotes new ideas, • Ability to track customer service trends and customer behaviours to identify opportunities to improve service. Desirable: • Rethinks traditional ways of doing things to create opportunities to improve. Impact and influence Essential: • Ability to build positive relationships, engage and work collaboratively and effectively with others, internally and externally, • Demonstrate personal resilience, being able to work flexibly under pressure with stamina and tenacity to deliver results, • Identify the changes that need to take place in order to achieve stretching targets and improve services and communicate these, • Identify potential future risks and put contingency plans in place to mitigate them, • Uses evidence to influence others towards a course of action, • Confidently deal with and influence internal customers, partners and senior stakeholders, supported by clear technical and non-technical advice and guidance on complex issues. Objective decision making Essential: • Ability to work autonomously, • Ability to analyses complex information, • Analytical and systematic approach to problem solving, • Ability to make appropriate and realistic judgments based on professional expertise, relevant, up to date and verifiable information, • Ability to act consistently with the Care Inspectorate values to achieve the desired outcomes. Team working Essential: • Ability to work co-operatively and supportively with others, • Ability to work effectively with members of a multi-disciplinary team to deliver business improvement. Flexibility Essential: • Is open minded to suggestions about how to improve processes within the Care Inspectorate, • Applies regulation and standards sensibly and understands where a flexible approach might be required, • Exercises professional judgement when considering options and outcomes, • Demonstrates personal resilience, being able to work flexibly under pressure with stamina and tenacity to deliver results. Effective communication Essential: • Excellent verbal and written communication skills, • Equally at ease in technical discussions with IT colleagues as well as business discussions with senior managers and employees, • Ability to select appropriate communication style and methods depending on the needs and abilities of the audience, • Ability to explain IT concepts and issues in a clear way, without using technical jargon, • Ability to advice, persuade and influence people in a professional and effective manner. Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role. Next steps If you would like more information or an informal chat about the role, please contact Julia White, Service Delivery Manager. If you believe that your skills, experience and motivation make you a suitable candidate for this post, please complete our online application form by 08:00 Monday 3 August 2026. We may close this advert earlier than the stated closing date if we receive a high volume of applications, so we encourage you to apply as soon as possible. We anticipate holding interviews during the week commencing 17 August 2026 at our Dundee office

Multi-Skilled Engineer (Electrical Bias Preferred) Salary: 40,000 - 55,000 DOE (Includes overtime paid at 1.75x basic rate, dependent on experience) Escape Recruitment is looking for a Multiskilled Engineer to join a secure organisation and become part of a small, experienced engineering team. The role involves working in a busy, fast moving environment, carrying out planned maintenance as well as responding quickly to breakdowns. Shift Pattern Peak Season (July - September): • 12-hour shifts, • Rotating pattern: 4 days on / 1 day off / 4 nights on / 3 days off Off-Peak Season (October - June): • Monday to Thursday: 07:30 - 16:30, • Friday: 07:30 - 14:00 Key Responsibilities • Carry out planned preventative maintenance (PPM), inspections, and testing, • Respond quickly to breakdowns, diagnosing and resolving faults effectively, • Undertake installation and commissioning of new equipment, • Support continuous improvement of plant reliability and performance, • Work collaboratively within a small engineering team in a high-output environment About You • Time-served apprenticeship or equivalent engineering qualification, • Strong fault-finding skills on electrical control systems and PLC-controlled equipment, • Experience with conveyors, chain-driven systems, and industrial processing equipment, • Confident working independently and as part of a team

Job title: Dutch speaking Customer Service Advisor Salary: £25,000 per annum Location: Remote, with 1 day per month in the office Contract: 12 month FTC, full-time Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office. Responsibilities: • Handle customer enquiries from Dutch-speaking clients via phone, email, and live chat., • Provide solutions to customer issues, ensuring satisfaction and timely resolution., • Maintain customer records and accurately log interactions., • Work collaboratively with team members and management to improve customer experiences. What We’re Looking For: • Fluent in both written and spoken Dutch., • Strong communication and problem-solving skills., • Prior experience in a customer service role is advantageous., • Ability to work independently in a remote setting. Shift Patterns • Week 1: 07:00-15:15, • Week 2: 09:45-18:00 Benefits: • Gym discount, • Life insurance, • Ability to work remote, • Company discount, • Eye tests, • Buy/sell 5 days of holiday a year, • Enhanced maternity/paternity pay And many more! If you're a customer-focused individual with fluent Dutch language skills, we'd love to hear from you! If interested, please apply or send your CV directly to

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

About ProdPad: ProdPad is the original (and best) product management software, used by thousands of teams across the world to build better products. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their backlog, and gather and analyze customer feedback. Founded in 2012, ProdPad’s founders invented the world-renowned Now–Next–Later roadmap, used by millions of product teams today. From our UK base, we support customers across industries — from government services to healthcare to publishing and beyond. About the Job: As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We’re a small company, so you’ll have real impact and plenty of variety in your day. You’ll be our customers’ go-to person — the one who learns their challenges and shows them how ProdPad makes their work easier. From onboarding to renewal, you’ll be their advocate, guide, and partner. That means running onboarding calls and delivering demos via Zoom, answering questions via Help Scout and jumping into conversations in our Slack community. Through it all, you’ll be the voice that says, “We’ve got you,” helping customers get real value from ProdPad every step of the way. This role reports into our Head of Product. What you’ll be doing: • Guiding customers through onboarding — run kick-off calls, help configure accounts, and make sure every customer leaves with a clear plan for success., • Digging into customer challenges — listen closely, ask smart questions, and connect the dots between customer needs and how ProdPad can solve them., • Working across tools and systems — help customers with integrations like Jira, ADO, and Slack, spot configuration issues and collaborate with Support and Product., • Become a ProdPad expert — learn our features inside out so you can show customers how to use them in their world., • Advocate for the customer — bring their voice back into the product team to help shape what we build next., • Track and improve success metrics — monitor adoption, usage, and engagement data, and step in proactively when customers look like they’re struggling ultimately helping us improve forecasting and retention., • Responsible for Net Revenue Retention — Working with Sales to identify upsell opportunities across the customer base., • Be a trusted partner — build relationships that go beyond support tickets, becoming a go-to advisor who helps customers succeed with ProdPad long after onboarding., • Create helpful resources — from quick walkthroughs to knowledge base updates. About you: • A people person at heart — you love customer-facing work, solving problems, and making someone’s day easier., • Comfortable in the fast-moving world of startups, where priorities shift and variety is the norm., • Strong communicator — confident on calls, clear in writing, and adaptable to your audience., • Organized — able to effectively triage asks from customers and the business to keep priorities on track., • 2+ years in SaaS customer-facing roles (Success or Support)., • Experienced at delivering online demos of SaaS tools and showcasing value to customers., • Comfortable with tools like HubSpot, Help Scout, and (of course) ProdPad, plus the usual suspects like Slack and Google Workspace., • You’re proactive — reading between the lines to spot churn risks, dig out growth opportunities for Sales, and ask the right questions that keep customers moving forward., • Pragmatic with automation — you know when to automate routine tasks to work more efficiently versus when to personalise for impact., • Bonus points for experience with Mixpanel or other data tools, or a knack for digging into usage patterns to spot opportunities. Don’t worry if you don’t tick every box — if this role excites you and you think you’d be a great fit, we’d love to hear from you! Salary: £45-£55k depending on experience Benefits: 📈 Stock options 🌴 25 days holiday (+ bank holidays), with 3 extra days after 3 years 🏥 Private medical insurance + healthcare cashback scheme 💸 Pension contribution 🖥️ Pick out your own kit and tools ⚖️ Work–life balance you’ll actually feel Flexible working: This is a full-time remote position, open to candidates based in the UK. Occasional travel for meet-ups may be required. We value diversity and are committed to nurturing an inclusive work environment. Hiring process: • 15 min hello with COO & Head of Product, • 1 hour interview with Head of Product and COO/CEO (CV deep dive), • A take-home challenge (we’ll pay for your time!), • Chat through the challenge with the CEO and Head of Product + any additional relevant team members Note: No recruiters please — we’re not looking to work with agencies at this time.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. As Docker scales its EMEA business, we're seeking an experienced Director of Solutions Engineering to build and lead a world-class SE team across EMEA, with AI Governance as the top priority. AI Governance is the fastest-growing part of our EMEA business and one of the fastest-moving segments in enterprise software: customer requirements evolve rapidly, the competitive landscape is intensely dynamic, and Docker ships new product capabilities at pace to stay ahead of both. This role keeps a fast-scaling team ahead of all three. As Director of Solutions Engineering for EMEA, you will lead a high-performing, fully remote pre-sales organization of 6 SEs, nearly doubling by end of fiscal year, responsible for technical alignment and customer success across Docker's largest accounts in the region. You will partner directly with EMEA Sales Directors as a peer to align SE coverage with a fast-growing book of business, and collaborate closely with Sales, Product, and Engineering to turn rapid change into consistent technical wins and clear business value. ● Make it the team's number-one focus, owning the technical win on Docker's largest AI Governance opportunities across EMEA. ● Keep the team ahead of a fast-moving segment where customer requirements, Docker's products, and the competitive landscape are all changing constantly, and translate that change into current demos, proofs-of-value, and sales plays. ● Partner with Product and Engineering to feed AI Governance customer requirements into roadmap and prioritization, and to get the team early access to new releases. ● Hire, onboard, and ramp SEs quickly to meet AI Governance pipeline demand. ● Build and maintain SE enablement programs and learning paths that make new hires productive fast and keep the team current as products and use cases evolve. ● Operate as a player/coach, running the full management cadence (1:1s, pipeline syncs, QBRs, enablement) while staying close to the technical win on marquee accounts. ● Balance SE coverage and workload across a growing roster of Account Executives so the highest-value opportunities are well supported. ● Partner with the EMEA Sales organization to drive technical closure, guiding discovery, solution design, and proof-of-value to achieve customer success and sales goals. ● Own the technical-win motion on Docker's largest accounts, including AI Governance, Sandboxes, Docker Hardened Image, MCP Catalog, and runtime container security. ● Establish repeatable processes for discovery, solution design, and proof validation that highlight Docker's differentiated value. ● Define metrics, performance standards, and success measures for technical sales excellence, and manage to them. ● Partner with Sales leadership on capacity planning, team design, and headcount to support a rapidly growing team. ● Contribute to the SE career framework and broader Customer Engineering enablement initiatives. ● Coach, mentor, and empower your team to engage effectively with enterprise customers and communicate complex technical concepts clearly. ● 10+ years of experience in technical sales or pre-sales for distributed systems, developer platforms, or cloud infrastructure, including supporting enterprise accounts. ● 5+ years in management, including hiring, mentoring, and rapidly scaling high-performing pre-sales or solutions engineering teams. ● Track record of building and scaling teams in fast-moving, high-growth technology segments where requirements change constantly. ● Proven success leading teams that support software supply chain security, security governance, DevSecOps, or developer productivity technologies. ● Familiarity with AI Governance and AI-driven development, and the ability to keep a team current in a rapidly evolving space. ● Deep understanding of containerization, cloud-native architectures, CI/CD, and developer tools. ● Demonstrated ability to build scalable SE enablement (onboarding, learning paths, technical deep-dives). ● Strong communication and executive presentation skills, with the ability to build trust across technical and business audiences and to partner as a peer with Sales leadership. ● Operational experience with Docker, Kubernetes, or similar container-based platforms. ● Experience with application security and securing the software supply chain (SBOMs, image scanning, secure delivery pipelines, hardened images). ● Hands-on exposure to AI Governance, AI agent enablement, or coding assistants. ● Background in software development, scripting, or infrastructure-as-code. ● Familiarity with Salesforce and enablement platforms such as MindTickle. ● Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). ● Willingness to travel (~30%) to support key customer engagements and events. First 30 Days ● Onboard on Docker's platform with a focus on the AI Governance portfolio, key customers, and EMEA go-to-market strategy. ● Establish relationships with your team, EMEA Sales Directors, and cross-functional partners in Product and Engineering. ● Assess current SE coverage across EMEA, AI Governance pipeline, and the team's enablement and hiring needs. First 90 Days ● Develop and align a 12-month plan with Sales and Product leadership, including a hiring and capacity plan to scale the team against AI Governance demand. ● Stand up or refresh SE learning paths that ramp new hires quickly and keep the team sharp on shifting customer requirements, competition, and product releases. ● Begin executing on improving technical closure rates and SE coverage on the largest AI Governance opportunities. One Year Outlook ● Lead a high-performing EMEA SE team that has built a culture of technical excellence — where SEs consistently drive technical closure by deeply understanding customer problems and confidently demonstrating how Docker solves them. ● Establish AI Governance as a repeatable, well-instrumented technical-win motion with documented processes, plays, and metrics. ● Become a trusted advisor and peer across Sales, Product, and Engineering by championing customer insights and technical excellence in a fast-moving market. Docker does not offer visa sponsorship for this role. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Out of Hours - Senior Business Travel Consultant Location: Home Working Hours of Work: 4 shifts per week, typically 2 midweek and 2 weekend. Full-time permanent. Various shift patterns. Monday – Friday 1800-0830. Weekends and UK Bank Holidays A great opportunity to join a Global Travel Management company as an Out of Hours Business Travel Consultant. This role will support the travel operation out of hours by providing assistance to customers whose travel has been disrupted, or who need to make urgent travel bookings. Job requirements: • Answering calls and emails from clients in a polite, efficient, and professional manner, • Offering expert advice in all aspects of travel, • Maintain the outstanding level of customer service provided by the ‘day’ team., • Work as part of an efficient team, communicating effectively both internally and externally., • To issue, re-issue and perform re-calculations of international and domestic airfares., • Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel, and all ground products, • Providing additional Quality Control to day team processes when call volumes permit. Provide ‘risk analysis’ of global travel news and communicate to Senior Management as appropriate Skills Required: • Knowledgeable in Native Sabre and Amadeus, • Experience within a TMC, • Excellent fares knowledge, Cat35 and Route Deals, • Excellent ticketing experience., • Fares & Ticketing Level 1 & 2 (or equivalent experience) essential, • Knowledge of Microsoft products, including Outlook, Word, and Excel, • Possess good geographical and product knowledge of destinations and airlines., • On the pulse with world events and likely travel implications, • Good organisational skills and excellent customer service & communicative abilities are essential., • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients. If you are interested in this opportunity please reach out to

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Location Remote in the UK | 💰 £24,750 to £29,625 + | ✨ (If you are based in London the minimum salary offer will be £27,250) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. Your Day to Day; Our Collections team are the financial health heroes at the core of Monzo. They are here to identify and support customers who may be struggling with debt, offering them compassion and options to help. They do this with their top notch understanding of Monzo’s award winning lending products, credit file details and something we call a ‘decisioning process’ - something we’ll teach you all about! You should apply if: • You are able to start on 13th April 2026 and able to attend 7 weeks training, Monday to Friday 9am - 5.30pm, • Prior experience in Collections, Debt Recovery or Customer Service within a contact centre environment experience would be advantageous, • Have a background supporting customers with vulnerability, • You’ll need to have a background supporting customers, • The ability to communicate with customers to the highest standard because we only want the best for them, • You can ask open questions to understand their situation, listen and provide solutions via our in-app chat, outbound and inbound calls and emails, • From time to time things are complex so a keen eye for detail and a high standard of work will really help in this team, • Understanding and keeping up to date with our regulatory obligations and ensuring these are fulfilled in our customer outcomes (in line with the FCA).Most importantly - you live and breathe people and customers like we do The interview process: Our interview process involves 3 main stages: • Please answer the application questions and the 4 scenarios within, • Recruiter Call - 30 minutes, • Competency-based Values and Role Specific Interview - 60 mins approx. ⏰ Your working life and shift requirements • Working hours fall within Monday to Friday 8am to 8pm and Saturday and Sunday 9am - 6pm (37.5 hours a week, remote working)., • Your shift pattern will vary on a weekly basis, but don't worry, we give you plenty of notice in advance., • You're guaranteed 1 full weekend off each month., • We'll guarantee time off on your birthday (if you want it). This will come from your regular holiday balance and provided you have enough to cover it. 🙌 What’s in it for you 💰 £24,750 to £29,625 ➕ plus stock options & benefits 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to falahahmad@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Please note we will close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About Quint Quint is the industry-leading provider of official ticket and hospitality packages to many of the world's most prominent sports and entertainment events. Based in Charlotte, North Carolina, with offices in six countries, Quint’s global footprint and proprietary technology platform continue to be the foundation of their exponential growth. Quint's innovative programs enable partnership properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Quint has a portfolio of 15+ official property partnerships servicing over 90 events including Formula 1, NBA, Kentucky Derby, MotoGP, Breeders Cup, Belmont Stakes and the NHL. The Role As a member of our Event Sales team, you will be responsible for qualifying interested clients by phone and email using our top-tier sales systems. With our scalable qualifying process, you will identify leads interested in exploring our experience packages in more detail and who are ready to proceed to the next stage of the buying journey. You will work closely with our Event Sales Specialist team, setting up and scheduling initial meetings and hot transfers between them and the interested party. Responsibilities • Carry out market development activities such as inbound lead follow-up, calls, and emails to organise quality Support the sales team in building the pipeline and increasing revenue using Outreach, the Predictable Revenue model, and Quint's internal sales methodologies., • Master and apply Customer-Focused Selling techniques, including thorough preparation for Opening, Investigating, Presenting, Confirming, and Positioning., • Respect and treat all members of the internal team, partners, customers, and others ethically while representing Quint., • No travel is standard, but an ESA may be requested to attend a couple of events per year if interested. Requirements Skills/Abilities • Strong computer skills are a must., • Experience with CRM and sales engagement software like Salesforce and Outreach a plus., • Excellent written and verbal communication skills with the ability to effectively and comfortably interact with professionals of all titles, including executive leadership, both internally and externally., • Flexibility to manage competing priorities, shift focus as determined by the changing needs of the business, and continually adapt in a rapidly growing sales organisation., • Excellent organisational, analytical, problem-solving, and decision-making skills., • Eagerness to take ownership over tasks, assignments, and projects., • Strong qualifying and selling skills and the ability to influence prospects, customers, referral sources and partners., • Strong communication skills, both written and verbal, to engage with internal and external prospects and stakeholders., • Initiative, a sense of competitive drive, and the ability to stay focused on results throughout changing conditions., • A collaborative mentality, strong relationship-building skills, and comfort working closely and accurately within established guidelines., • The ability and desire to rapidly learn large amounts of new information around entirely new topics, specifically rapid mastery of the basics needed to perform this job, and the ability to recall this quickly and accurately., • Innovative and creative thinking in generating new ideas and better methods as the company grows., • A work style that is firm and goal-oriented, yet also motivates and engages others enthusiastically to encourage collaboration., • Meticulous and thorough follow-up skills to assure consistency in all aspects., • Full commitment to high standards of achievement and the success of the business with a focus on achieving results that are aligned with the greater strategic goals of Quint.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Remote in the UK | £29,450 - £37,250 + Incentive Awards tied to your performance + | Start Date: 12th October 2026 Hours/Shifts: You’ll work Monday to Friday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern. Training schedule: You have to be available to work Monday - Friday, 9:00 - 17:30 for your first 6 weeks remotely which must be fully attended. We cannot accommodate any holidays during this 6 week training period. ⭐ Our Financial Crime Screening Team: The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf. What you’ll be working on You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain. You’ll play a key role by... • Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required., • Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts., • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners., • As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others., • Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive. We’d love to hear from you if… • You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence., • You have a good understanding of PEP’s, Adverse Media and Sanctions screening., • You are confident in using open source information to inform your reviews and investigations., • You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers., • You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime., • You have great time management skills, you are flexible, and you can work with limited supervision You’ll really stand out if: • You are able to articulate the financial crime threats facing fintechs and the banking sector., • You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues., • You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS, • You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs). Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! What’s in it for you £29,450 - £37,250 ➕ Incentive Awards tied to your performance We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. This role is remote based in the UK £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. The application journey has 3 key steps • Application questions - Please take your time to fill these out, we read them all., • Recruiter Call (30 minutes, video call), • Technical and Values (60 minutes, video call) Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. #LI-Remote

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 Remote in the UK | 💰 £29,450 - £37,250 + | Start Date: 16th March 2026 Hours/Shifts: You’ll work Monday to Friday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern. ⭐ Our Financial Crime Screening Team: The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf. What you’ll be working on You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain. 🔑 You’ll play a key role by... • Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required., • Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts., • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners., • As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others., • Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive. 💡 We’d love to hear from you if… • You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence., • You have a basic understanding of PEP’s, Adverse Media and Sanctions screening., • You are confident in using open source information to inform your reviews and investigations., • You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers., • You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime., • You have great time management skills, you are flexible, and you can work with limited supervision You’ll really stand out if: • You are able to articulate the financial crime threats facing fintechs and the banking sector., • You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues., • You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS, • You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take your time to fill these out, we read them all., • Recruiter Call (30 minutes, video call), • Technical and Values (60 minutes, video call) Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Operations Administrator - Dundee - 6 month contract Peopleforce Recruitment are supporting one of their long-standing healthcare partners in their search for an operations administrator. This is a 6 month contract on a two week shift rotation ( Week 1: 6am-2pm. Week 2: 2pm-10pm). This is an individual contributor role within the Dundee Operations environment. The Operations Administrator is responsible for processing ERP job orders and transactions within the ERP and supporting the generation, completion, and verification of controlled batch record processes to ensure on-time completion of supply chain operations commitments. Conducts all activities in accordance with the Environmental, Health and Safety culture and policies. Processes Job Orders and transactions within ERP system for Operations functions, based on requirements of local plans as issued by the ERP system Reviews job orders within ERP to identify any challenges or barriers to effective supply chain delivery Supports the Labelling team in verification of set-up and print operations. • Accurately follows instructions, such as Standard Operating Procedures (SOPs), to ensure that processes are executed accurately and in accordance with quality/compliance requirements. Completes Quality Documentation to a high standard, right first time, compliant with Good Documentation Practices (GDP) Takes full accountability for personal workload; e...

Multi-Skilled Engineer (Electrical Bias Preferred) Salary: £40,000 - £55,000 DOE (Includes overtime paid at 1.75x basic rate, dependent on experience) Escape Recruitment is looking for a Multiskilled Engineer to join a secure organisation and become part of a small, experienced engineering team. The role involves working in a busy, fast moving environment, carrying out planned maintenance as well as responding quickly to breakdowns. Shift Pattern Peak Season (July - September): 12-hour shifts Rotating pattern: 4 days on / 1 day off / 4 nights on / 3 days offOff-Peak Season (October - June): Monday to Thursday: 07:30 - 16:30 Friday: 07:30 - 14:00Key Responsibilities Carry out planned preventative maintenance (PPM), inspections, and testing Respond quickly to breakdowns, diagnosing and resolving faults effectively Undertake installation and commissioning of new equipment Support continuous improvement of plant reliability and performance Work collaboratively within a small engineering team in a high-output environmentAbout You Time-served apprenticeship or equivalent engineering qualification Strong fault-finding skills on electrical control systems and PLC-controlled equipment Experience with conveyors, chain-driven systems, and industrial processing equipment Confident working independently and as part of a team...

Fuel your future with AO and unlock serious earning potential. Were all about making work, work for you. With a shift pattern designed for real life, youll have the flexibility you need to keep everything in balance. As one of our Gas Engineers, youll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. And the best bit? The rewards. You can earn: Up to £2,000 in performance bonuses A £4,000 welcome bonus just for joining the team Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year Its everything you need to power your career forward, with a team thats got your back every step of the way. Here's What You Can Expect To Be Doing: As an AO Gas Engineer, youll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. Youll be installing gas and electrical products safely and efficiently no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time. A Few Things About You: Youll need to have: A full UK driving licence with no more than 6 points CCN1 & CKR1 qualifications To be over 21 for insurance purposes At least 1 years experience in gas installations. Itd be great if you also have: Some experience installing electrical appliances (but dont worry well give you all the training you need to get up to speed) Our Benefits: Whats in it for you At AO, weve designed our benefits to make life easier, inside and outside of work: A 4 on, 4 off shift pattern with 24 days holiday youll work less than half the year. A company van with fuel paid for, so youre ready to go from day one. On-call support from our expert technical team whenever you need it. Access to fantastic training facilities with ongoing development opportunities. A competitive pension scheme. Plus, a great range of everyday perks: Simply Health cash plan to help cover healthcare costs. Help at Hand access to a 24/7 GP and wellbeing support. The option to buy extra holidays for even more flexibility. A cycle to work scheme to support a healthier commute. Wage stream access, putting you in control of your money every step of the way access your earnings when you need them, not just on payday. Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder And thats not all theres plenty more to discover when you join the team. Location: Unit 3c Brunel Road, West Gourdie Industrial Estate, Dundee, DD2 4TG Click Apply now to join our family and find out more about the Gas Installations Engineer role. TPBN1_UKTJ

Albany Medical Center is seeking a CRNA to deliver safe anesthesia and assess patient statuses effectively.The position includes responsibilities like administering anesthesia, evaluating patients, and teaching in the Nurse Anesthesiology program.The ideal candidate will be licensed in New York Stat

We are looking for someone to join our.This role is ideal for someone who enjoys combining their.Carry out the onboarding of new accounts received by the team.Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their busines

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. What youll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside

Warehouse Operative needed for night shift.

Engineering Shift Leader role in Tewkesbury with competitive salary and benefits, including overtime.

Various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Lidl Customer Assistant, no two shifts are the same. Be a Lidl expert, helping our customers with

Engineering Shift Leader to provide on-the-floor support to engineers.

Various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Lidl Customer Assistant, no two shifts are the same. Be a Lidl expert, helping our customers with

My client is seeking a proactive, hands-on Mechanical Maintenance Engineer to join our permanent night-shift xxuwjjq engineering team at our large-scale manufacturing facility in Essex.

VNA Warehouse Operative - Afternoon Shift Rugby (Central Park) 13:30 - 22:00 Monday-FridayImmediate start £13. We are currently hiring for a reliable warehouse operative with previous VNA (FLT) operating experienceThis role offers you:Fixed afternoon shift patternFull-time workImmediate startCompet

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TXM Recruit is partnering with a prominent automation and intralogistics company to hire a skilled maintenance engineer for their site in Stoke On Trent.These roles involve maintaining and optimizing state-of-the-art machinery to ensure seamless operations at the distribution facility.Perform mechan

The shift pattern is a unique 12-hour arrangement that provides work-life balance with 4 consecutive days off, on 2 weeks out of every 3. Full time: The shift pattern is a unique 12-hour arrangement that provides work-life balance with 4 consecutive days off, on 2 weeks out of every 3.

Experienced HLOP driver needed for a busy warehouse operation in Derby for a temp-to-perm role.

Multi-Skilled Maintenance Engineer Based in: Corby Shifts Available: Panama Nights Earning Potential: Up to £58,000 Are you a Maintenance Engineer with strong electrical skills looking for a fresh challenge? If you enjoy getting hands-on with machinery, being part of a close-knit team, and thriving

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Oversees packing department, leads team, ensures food safety, quality, and efficiency standards.

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Shift: Monday through Friday 11 PM to 7 AM.

Critical Shift Technician needed to maintain electrical systems in a data center, ensuring uptime and compliance, based in Slough, UK.

The Strategy Executive will shape clients' success by managing brand communication, promotions, market research, content creation, and analytics.

Multi-skilled engineer needed to maintain and repair electro-mechanical equipment in the food industry.Includes preventative maintenance and fabrication.

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Skilled Maintenance Engineer needed for a packaging manufacturer.Role involves reactive and planned maintenance on automated and moulding equipment to ensure production uptime.Requires NVQ Level 3 and electrical bias.