Business Development Manager - SMR Facilities Management - London

Job Types: Full-time, Temporary, Zero hours contract Pay: £12.71 per hour Overview We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and overall presentation of guest rooms and public areas within our hotel. Your commitment to providing exceptional service will enhance our guests' experience, ensuring they feel comfortable and valued during their stay. Duties Clean and tidy guest rooms, including making beds, dusting surfaces, and vacuuming carpets. Restock room supplies such as towels, toiletries, and linens to ensure all amenities are available for guests. Inspect rooms for maintenance issues and report any concerns to the appropriate department. Maintain cleanliness in public areas, including lobbies, hallways, and restrooms. Follow health and safety regulations while performing cleaning duties. Respond promptly to guest requests for additional items or services. Collaborate with other hotel staff to ensure a seamless guest experience. Skills Previous experience in hospitality or hotel environments is preferred but not essential. Strong attention to detail with a focus on cleanliness and organisation. Excellent time management skills to efficiently complete tasks within designated timeframes. Ability to work independently as well as part of a team in a fast-paced environment. Good communication skills to interact effectively with guests and colleagues. A positive attitude and a willingness to go the extra mile for guests.

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £12.71 per hour Expected hours: 20 – 40 per week

Want to start a career as a Front of House Receptionist? Join SMAR Academy’s free 2-day training course and gain the skills needed to work as a professional Front of House Receptionist across London’s leading hotels and hospitality venues. You’ll learn everything from welcoming guests and delivering outstanding customer service to handling reception duties, managing bookings, and communicating confidently with guests and colleagues — all while preparing for real paid opportunities through our hotel partners. What’s Included: • Free 2-day certified Front of House Receptionist training, • Hands-on learning in reception operations and guest services, • Support with your CV and interview preparation, • Access to live job opportunities after the course Who It’s For: Perfect for anyone looking to gain reception experience or start a career in London’s hotel and hospitality industry. Requirements: • Positive attitude and excellent communication skills, • Professional appearance and presentation, • Strong customer service focus, • Right to work in the UK Take your first step towards a rewarding career as a Front of House Receptionist with SMAR Academy — apply now to join our next training group.

About the Role: We are looking for motivated and ambitious individuals to join our team as Sales Team Members. This is a fantastic opportunity for someone who enjoys working with people, building relationships, and developing valuable sales and communication skills. In this role, you will represent our clients through face-to-face interactions, engaging with potential customers, presenting tailored solutions, and delivering excellent customer experiences. No previous sales experience is required – full training and ongoing support will be provided. We’re looking for individuals with a positive attitude, strong communication skills, and the motivation to learn and grow within a fast-paced environment. Key Responsibilities • Engage with potential customers through face-to-face interactions, building rapport and understanding their needs, • Present and explain products and services confidently, offering solutions tailored to each customer, • Negotiate and close sales while maintaining a professional and positive customer experience, • Accurately record customer interactions, sales activity, and follow-ups using internal systems, • Work closely with team members and management to ensure smooth service delivery and customer satisfaction, • Contribute to daily and weekly sales targets while maintaining high standards of professionalism, • Stay informed about products, services, and industry trends to identify new opportunities Skills & Qualities We’re Looking For • Positive attitude and a strong willingness to learn and develop, • Excellent communication and interpersonal skills, • Confidence speaking with new people in a face-to-face environment, • Strong work ethic and self-motivation, • Ability to work well both independently and as part of a team, • A goal-oriented mindset with motivation to achieve targets, • Good organisation and time management skills, • Resilience and the ability to stay positive when facing challenges, • Professional and friendly approach when interacting with customers, • A proactive attitude and willingness to take initiative What We Offer Full training and ongoing mentorship A supportive and energetic team environment Opportunities for career progression within the company Performance-based incentives and bonuses The chance to develop valuable sales, communication, and leadership skills After applying, successful applicants will be contacted by our recruitment team to discuss the next steps. Good luck! Work Location: In person

Job Ref: HON1076 Branch: Head Office Location: Head Office, London (Central) Salary/Benefits: Up to £50,000 per annum Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 17/07/2026 Closing date: 28/08/2026 Senior Marketing Manager Location: London (hybrid) Reports to: Head of Marketing Direct report: Marketing Executive Brands: Honi Poke, Island Poke, Honi Sushi & virtual brands About the role We're one of the UK's fastest-growing poke and Japanese-inspired food groups, and we're looking for a Senior Marketing Manager to take our campaigns from idea to impact. This is a hands-on, execution-focused role with a strong digital centre of gravity: shipping campaigns, growing our delivery platform performance, launching new stores and menus, and keeping every digital touchpoint sharp and on-brand. If you like owning the numbers as much as the creative, and you're as comfortable in a Deliveroo back-office or a CMS as you are in a campaign brief, this one's for you. What you'll do Digital ownership • Own day-to-day website updates, online menu accuracy, and every digital brand touchpoint across all brands., • Manage web/dev contractors on production, site updates, and platform integrations., • Brief and manage design agencies, contractors and freelancers - quality-controlling creative output against concepts set by the Head of Marketing. Aggregators & performance marketing • Own day-to-day aggregator strategy and optimisation across Deliveroo, Uber Eats and Just Eat for all brands., • Manage offers logic, ad spend, listings, imagery and menu performance - track ROI and drive growth through structured testing., • Run paid social and CRM/email programmes, reporting performance against KPIs. Loyalty & CRM • Own delivery of the Honi Club loyalty programme - value proposition, rewards mechanic, data capture and launch., • Drive day-to-day CRM, lifecycle and email execution. Campaign delivery & activation • Own end-to-end execution of integrated campaigns across all brands and the marketing calendar., • Ensure consistent, high-quality execution across every customer touchpoint - in-store, digital, OOH and delivery. New launches • Lead delivery of new store openings, seasonal menu launches and grab-and-go relaunches., • Build campaign playbooks and store/menu activation toolkits to systemise future launches., • Deliver the catering proposition activation across customer-facing channels. Reporting & optimisation • Track campaign performance, sales uplift and footfall against agreed KPIs., • Provide regular performance snapshots to the Head of Marketing and CEO., • Spot and action quick wins across stores, channels and aggregators. Who you are Essential • 5+ years in marketing with a clear digital and performance bias - ideally in hospitality, food & beverage, retail or a fast-moving consumer brand., • Proven hands-on ownership of delivery aggregator platforms (Deliveroo, Uber Eats, Just Eat) - offers, listings, menu optimisation and paid placement., • Strong paid social experience (Meta, TikTok) - you've built, run and optimised campaigns yourself, not just signed off on agency decks., • Confident with CMS and website management (Webflow, WordPress, Shopify or similar) and comfortable directing developers without being one., • CRM and email marketing execution experience (Klaviyo, Braze, Mailchimp or similar) - segmentation, lifecycle flows, automation., • Fluent in the numbers: GA4, aggregator dashboards, campaign reporting. You can build a performance snapshot and explain what to do next., • Excellent project manager - multiple brands, multiple deadlines, no dropped balls., • A high standard for creative quality, and the ability to brief and push back on agencies to get there. Nice to have • Experience launching or running a loyalty programme or app., • Multi-site or franchise brand experience., • Working knowledge of design tools (Figma, Adobe CC) for reviewing and lightly amending assets. How you work • Bias to action - you'd rather ship, measure and iterate than polish forever., • Commercially minded - every campaign ties back to sales., • Comfortable with ambiguity and pace in a growing business., • A generous manager - you'll have a Marketing Executive reporting to you and you'll want them to grow. What we offer • Competitive salary of up to £50,000 a year reviewed annually., • Hybrid working - London office base, 4 days in the office and one day out., • 30 days holiday including bank holidays, increasing with length of service., • Free lunch every day and generous discount across all our brands for you and your friends and family., • Private health insurance and access to our Employee Assistance Programme., • Real ownership - this is a role with a broad remit and visible impact. You'll report into the Head of Marketing, and see your work land in stores within weeks., • Growth - a genuine path as the group scales., • A team that ships - small, senior, low-ego, and moving fast.

Sales & Reservations Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting July Want to be part of an opening team where your energy actually shapes the culture? Grandio Groupe is launching a brand-new venue on Kensington High Street this June, and we’re looking for a Sales and Reservations manager to join us from day one. This is your chance to step into a role where you’re not just managing sales & reservations – you’re helping build something people will talk about. 🚀 The RoleAs S&R manager, you’ll be right in the action – leading the desk, supporting the management team, and helping create a buzzing, high-energy atmosphere every single day. You’ll: • Lead reservations with confidence, pace, and personality, • Deliver standout guest experiences from open to close, • Support training and development of the team, • Keep standards high across service, cleanliness, and operations, • Jump in wherever needed – bar, floor, or behind the scenes, • Work closely with the Deputy GM and GM to keep everything running smoothly, • Adopt a proactive sales approach to bring guests to the venue 🌟 What We’re Looking For • Experience in a supervisory or management role in hospitality, • A hands-on, lead-from-the-front attitude, • Someone who brings great energy and sets the tone on shift, • Strong communication and team-building skills, • A cool head under pressure and a sharp eye for detail, • A genuine passion for people, service, and great vibes 🍸 What You’ll Get • The chance to be part of an exciting new opening, • Real progression opportunities within a growing group, • A fun, supportive, and ambitious team environment, • Competitive salary + bonus potential, • The opportunity to grow your career with a brand on the rise 🎯 Why Grandio Groupe?We’re all about creating spaces people love – powered by great teams who love what they do. This is your opportunity to get in early, grow fast, and be part of something special. Apply now and help us make opening day unforgettable.

SUR-MESURE HOTELS & HOMES IS LOOKING FOR ITS SALES MANAGER ON THE UK MARKET To optimize the market presence of its properties, Sur-Mesure Hotels & Homes is looking for a dynamic and passionate Sales Manager based in London to oversee the UK & Ireland markets. Main focus The role will focus on ensuring the very best positioning of each hotel from Sur-Mesure Hotels & Homes, as well as top Private Homes, to key luxury travel trade partners across the region. The sales manager has for main focus to promote the hotels of Sur-Mesure Hotels & Homes on the UK market. He/she identifies the target audience, organize regular meetings to introduce the properties and follow up regularly to ensure a high level of requests and bookings. Main responsibilities Sales & Business Development Develop and strengthen relationships with luxury travel advisors, tour operators, concierge companies and key industry partners across the UK & Ireland. Promote the Sur-Mesure Hotels & Homes portfolio and the Private Homes collection through regular sales calls, meetings, presentations and networking activities. Identify new business opportunities and actively grow the market presence of represented properties. Identify sales opportunities on other segments (luxury events, corporate, incentives groups). Organise and conduct sales trips, trainings, client events and presentations. Organise fam trips (group or individual) to the properties. Represent the company at trade shows, roadshows and industry events. Account Management Maintain strong relationships with existing partners and ensure continuous engagement. Monitor sales performance and provide regular market feedback to hotel partners and management. Follow up on commercial actions and support partners in generating business opportunities. Ensure all partners receive updated marketing and sales materials. Market Intelligence & Reporting Monitor market trends, competition and developments within the luxury travel industry. Provide regular activity and production reports. Share strategic insights and recommendations to support portfolio development and positioning. About Sur-Mesure Hotels & Homes Sur-Mesure Hotels & Homes represents a curated collection of independent luxury hotels, exceptional private homes and hospitality projects across key inspiring destinations in France and Italy. The company works closely with luxury travel advisors, tour operators, concierge companies and lifestyle partners, offering tailor-made representation and development services with a strong focus on authenticity, quality and long-term partnerships. Candidate Profile Profile Previous experience in luxury hospitality, travel representation or high-end travel sales Strong knowledge of the UK luxury travel market Existing network of travel advisors and industry contacts is highly desirable Excellent communication and presentation skills Highly organised, proactive and autonomous Entrepreneurial mindset with strong relationship-building abilities Passion for luxury travel, hospitality and exceptional experiences Fluent in English (additional languages, French in particular, are a plus) Conditions Open to Full time or Part time position Looking for someone to work as an independent contractor (able to invoice) Location: London Regular travels within the UK - punctual travels in the hotels may be required. How to apply? Please kindly send your application to

Scaling Our Events & Private Dining Business in the UK & Ireland Big Mamma isn't just about unforgettable dinners, it's about memorable celebrations, bold corporate events, and full-restaurant takeovers that people talk about long after dessert. We're looking for a Head of Sales and Events - UK & Ireland, based in London, to drive one of our most strategic growth pillars. This is a leadership role with real ownership: revenue, people, performance, and market expansion. About Big Mamma Big Mamma is a fast-growing Franco-Italian restaurant group known for its generosity, authenticity, and high-energy guest experiences. With a strong presence across Europe, we are accelerating the development of Events & Private Dining as a key driver of growth. The UK is one of our most strategic markets, with multiple restaurants and significant potential in the corporate and agency landscape. Your Mission Drive and maximise Events & Private Dining revenue across the UK & Ireland. You'll own country-level targets, lead a high-performing sales team, and ensure strong alignment between Sales and Restaurant Operations — turning demand into seamless, profitable, unforgettable experiences. What You'll Be Responsible For Commercial Performance • Own and deliver country-level Events & Private Dining revenue targets, • Monitor performance per restaurant and identify growth levers, • Improve inbound conversion rates, • Develop outbound pipeline and key account strategy, • Ensure pricing consistency and strong profitability Team Leadership • Lead and develop the Events Sales team, • Run weekly pipeline reviews and structured sales rituals, • Coach the team on negotiation, upselling, and closing strategies, • Build a performance-driven, accountable, and motivated sales culture Market Development • Build and nurture strong relationships with agencies and corporate clients, • Represent Big Mamma at key networking and industry events, • Position the brand as a go-to partner for premium, high-energy events Process & Reporting • Ensure CRM discipline and data accuracy, • Deliver reliable monthly and quarterly forecasts, • Align commercial demand with operational capacity in close collaboration with restaurant teams Who You Are • A strong commercial leader with a performance mindset, • Experienced in managing multi-site or multi-venue sales teams, • Solid understanding of hospitality and events operations, • Highly organised, analytical, and target-driven, • Comfortable in a fast-paced, entrepreneurial, hands-on environment, • Confident balancing strategy with execution What We Offer • Competitive salary package (fixed + variable), • Comprehensive portfolio of benefits, • Leadership role in one of Big Mamma's most strategic markets, • Real impact and visibility at Group level, • Growth opportunities within an expanding European business, • A dynamic, international, high-energy environment At Big Mamma, we believe sales is not just about numbers, it's about relationships, experiences, and bold ambition. If you're ready to lead, scale, and elevate our Events & Private Dining business across the UK & Ireland we'd love to meet you.

• Develop and execute integrated marketing strategies and campaigns., • Manage digital marketing channels, including social media, email marketing, SEO, SEM, and content marketing., • Conduct market research to identify customer needs, industry trends, and competitor activities., • Plan and manage marketing budgets effectively., • Coordinate with sales, product, and design teams to ensure alignment on business objectives., • Oversee brand positioning and maintain consistent messaging across all marketing materials., • Monitor and analyze campaign performance using analytics tools and prepare regular reports., • Organize promotional events, product launches, and marketing initiatives., • Manage relationships with external agencies, vendors, and partners., • Lead, mentor, and develop the marketing team.

Remote Business Development Apprentice Location: Remote – UK-based applicants only Job Type: Apprenticeship Pay: £8 -£10.85 per hour, plus performance-based commission Hours: 15 hours per week We are looking for a confident, motivated and professional Business Development Apprentice to join our growing commercial cleaning and facilities management company. This is a remote position suitable for someone who wants to build a career in sales, business development and account management. Full training will be provided. The Role You will be responsible for contacting a targeted list of potential commercial clients, introducing our services, identifying opportunities and arranging appointments or quotations for the management team. Our target clients include: • Property management companies, • Estate agents, • Offices, • Medical clinics, • Hotels and restaurants, • Residential developments, • Schools and commercial buildings Main Responsibilities • Contacting prospective clients by telephone and email, • Introducing our commercial cleaning and facilities management services, • Identifying decision-makers within targeted companies, • Generating qualified leads and booking appointments, • Following up with prospective clients, • Updating client information and activity within our CRM system, • Supporting email marketing and business development campaigns, • Building professional relationships with potential clients, • Working towards agreed weekly and monthly targets What We Are Looking For • Confident and professional telephone manner, • Strong spoken and written English, • Comfortable making outbound calls, • Positive, motivated and willing to learn, • Organised and able to work independently, • Reliable internet connection and a suitable home-working environment, • Good basic computer skills, • UK-based and eligible to work in the UK Previous sales experience is helpful but not essential, as full training and ongoing support will be provided. What We Offer • Fully remote working, • Full sales and industry training, • Hourly pay plus commission, • Opportunity to progress into a permanent Business Development Executive or Account Manager role, • Genuine career development within a growing company This position would suit a school leaver, college leaver, career starter or someone looking to begin a professional career in sales and business development. To apply, please send your CV together with a short message explaining why you are interested in the role and why you believe you would be suitable.

About Nice Wholesale Nice Wholesale began in London's ice manufacturing industry and has grown to become one of the city's leading ice suppliers. Building on this foundation, we expanded into ice cream distribution and are now developing a broader wholesale offering for cafés, retailers and hospitality businesses. Our catalogue continues to grow with innovative and trending products, including ice cream, functional drinks, soft drinks, frozen smoothies, snacks, impulse lines and complementary food and beverage products. We are now looking for an ambitious individual to help us expand our presence across London and become the key link between our business and our customers. The Role We are seeking a motivated and commercially driven Business Development Executive to grow our café and retail customer base across London. This is a field-based sales and relationship management role, ideal for someone who enjoys meeting people, discovering new products, identifying market trends and building long-term customer relationships. You will be responsible for introducing Nice Wholesale to cafés, independent retailers and hospitality businesses, opening new accounts, increasing customer engagement, and ensuring customers order consistently and remain active. You will become the main point of contact for your accounts and act as a bridge between customers and our purchasing team, sharing market insights, emerging trends and product opportunities. This is an excellent opportunity for someone who wants to grow within a fast-moving wholesale business and play a direct role in shaping our catalogue and future expansion. Key Responsibilities Business Development • Identify and research prospective cafés, coffee shops, retailers and hospitality businesses across London., • Build and maintain a pipeline of target accounts., • Visit businesses in person to introduce Nice Wholesale and our product range., • Present our catalogue and communicate the value of our products and services., • Open new customer accounts and onboard new clients., • Convert prospects into regular ordering customers. Account Management • Develop strong relationships with customers., • Become the primary contact for assigned accounts., • Maintain regular communication through visits, phone calls and messaging., • Encourage repeat orders and improve customer retention., • Support customers with product recommendations and new launches., • Ensure customers remain active and engaged. Sales & Telesales • Conduct follow-up calls with prospects., • Carry out telesales activities when required., • Contact leads before visits where appropriate., • Follow up quotations and close opportunities., • Reactivate dormant customers. Market Intelligence • Monitor trends within cafés, convenience retail and foodservice., • Identify emerging brands, products and concepts., • Provide feedback on customer preferences and market developments., • Suggest new products that should be considered for our catalogue., • Share competitor insights and pricing observations. Reporting • Report regularly on sales activity and progress., • Provide updates on challenges encountered in the field., • Work collaboratively with management to identify solutions., • Track prospecting efforts, conversions and customer growth. What We're Looking For Essential • Strong communication and interpersonal skills., • Confidence approaching and engaging with businesses., • Relationship-focused mindset., • Ambitious, proactive and self-motivated attitude., • Commercial awareness., • Organised and capable of managing multiple accounts., • Willingness to learn about products, trends and the wholesale industry., • Ability to understand products, internalise their value and effectively communicate benefits to customers., • Performance-driven mentality with a desire to grow professionally. Desirable • Previous experience in foodservice, wholesale, FMCG or hospitality sales., • Existing relationships within cafés, retailers or hospitality businesses., • Experience in field sales or account management., • Knowledge of beverages, snacks, impulse products or café operations., • Driving licence. We also welcome • Individuals already working in food and beverage sales., • Candidates looking to transition into wholesale sales., • Ambitious people who may not have extensive experience but are eager to learn, develop and build a career. What We Offer • Competitive base salary., • Commission structure based on performance., • Opportunity to grow alongside an expanding wholesale business., • Exposure to innovative and trending products., • Direct involvement in shaping our product catalogue., • Support, guidance and product training., • Opportunity to make a meaningful impact on the growth of Nice Wholesale. Work Location: In person