Executive Assistant
3 hours ago
San Fernando
ph3Position Overview /h3 pMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. /p pAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organization. /p pWe are seeking a highly organized, well‑established, and detail‑oriented Executive Assistant to join our team. As an Executive Assistant, you will perform a variety of high-level administrative tasks and support our company’s senior‑level managers. Responsibilities include managing calendars, making travel arrangements, and preparing expense reports. /p pThe ideal candidate should be well‑organized, have great time‑management skills and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members. /p h3Position Responsibilities /h3 pThe successful candidate will be enthusiastic, confident, and have a flexible approach to work. They should be able to demonstrate good organizational skills including the ability to multi‑task, prioritize work under pressure and complete within deadlines. /p h3Key Responsibilities /h3 ul liManaging a complicated and busy schedule /li liPerforming planning, logistics and operations work /li liProvide comprehensive administrative support /li liCoordinate individual and group travel /li liHandle confidential and sensitive information with appropriate judgement and discretion /li liProviding administrative support in a variety of capacities including data entry, assisting with the completion of assigned projects, event/meeting planning, filing, mail handling and processing of letters/correspondence /li liOrganize meetings, summits from start to finish /li liPhone call screening, correspondence and document preparation, bill payment, record keeping /li liVarious errands as needed /li liCreate and maintain personal action items, to‑do list, and follow up and follow through pro‑actively maintaining and providing status updates /li liBe comfortable with Chief of Staff level duties and/or Project Management /li liBe comfortable with procurement and/or logistics level duties /li /ul h3Candidate Qualifications /h3 ul liProven experience as an Executive Assistant or Personal Assistant (within a BPO preferred) /li liExcellent command of English /li liHas excellent judgement handling confidential information with discretion /li liKnowledge of office management systems and procedures /li liProficiency in MS Office (MS Excel and MS PowerPoint, in particular) /li liExcellent time‑management skills and the ability to prioritize work /li liAttention to detail and problem‑solving skills /li liExcellent written and verbal communication skills /li liStrong organizational skills with the ability to multi‑task /li liHave a wired, high‑speed internet connection (Download speed of 20Mbps+) /li /ul h3Compensation Benefits /h3 pWe offer a competitive starting compensation based on experience, and a variety of benefits and incentives to support and reward our team members. /p ul liHealth insurance (HMO coverage and dependent coverage) /li liDental coverage /li liFree meal during training /li liCareer growth and learning opportunities /li liAllowances for rice, clothing, laundry and meals /li liPerformance and loyalty bonuses /li liFrequent disinfection and fogging of workplace /li liOpportunities for growth and promotion /li liEmployee shuttle services /li liCompany retreats and off‑site events /li liIn‑office rewards, raffles, recognition gifts, and treats /li /ul h3Physical Requirements /h3 pThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. /p h3Conditions of Employment /h3 ul liMust be authorized to work in the country where the job is based /li liMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results /li liMust be willing to submit to drug screening. Job offers are contingent on drug screening results /li /ul h3Reasonable Accommodation /h3 pConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. /p h3Equal Opportunity Employer /h3 pAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal‑opportunity work environment. /p pMCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. /p pMCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. /p pThe purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all‑inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. /p pThe employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. /p /p #J-18808-Ljbffr
