It Specialist - Identity, Access & Eu It Operations
12 hours ago
Tomares
Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data.About the RoleWe are looking for a senior, self‑sufficient IT professional to own EU IT operations and lead our identity and access management program. This is a high‑trust individual contributor role — you will be the go‑to person for IT across the region, operating independently without a team beneath you, and with significant influence over how we secure and scale our infrastructure.You will combine deep IAM expertise with hands‑on EU IT support ownership — managing our Microsoft environment, Atlassian stack, and AI tooling including Claude. The right person is someone who can diagnose a complex Entra ID configuration issue in the morning, ship a laptop to a new hire in the afternoon, and drive a process improvement initiative by the end of week — without needing direction.Key ResponsibilitiesIdentity & Access ManagementOwn the full IAM program: SSO, MFA, conditional access, privileged access management (PAM), and identity lifecycle (joiner/mover/leaver) across SaaS and internal applicationsArchitect and maintain integrations using SAML, OAuth 2.0, OpenID Connect, and SCIM; administer Microsoft Entra ID (Azure AD) as the central identity providerDesign and enforce RBAC/ABAC access models; lead access reviews andcertification campaignsBuild automation and scripting (PowerShell, Python) to reduce manual identity operations and eliminate orphaned or excessive accessDefine IAM policies and procedures; ensure compliancealignment with SOC 2, ISO 27001, and GDPR as applicableMonitor identity‑related security events, investigate anomalies, and lead access‑related incident responseEU IT Operations & SupportServe as the primary IT point of contact for all EU employees — owning end‑to‑end support escalation, resolution, and documentationAdminister the Microsoft 365 full suite: Exchange Online, Teams, SharePoint, Intune, Defender, and PurviewManage the Atlassian stack (Jira, Confluence) at an admin level — configuration, user management, integrations, and workflow optimisationDrive adoption and governance of AI productivity tooling including Claude; support employeesin using AI tools effectively and securelyOwn hardware lifecycle: procurement, imaging, configuration, shipping, asset tracking, and secure decommissioningLead IT onboarding and offboarding — new hires receive working equipment and correct access on day one; departing employees arefully offboarded promptlyMaintain MDM/endpoint management (Intune or Jamf) and device patching across the EU fleetBuild and maintain a self‑service knowledge base; track support metrics and drive systemic fixes over one‑off resolutionsRequired Qualifications5+ years of IT experience, with at least 3 years focused on identity and access management or security engineeringDeep hands‑on expertise with Microsoft Entra ID / Azure AD — conditional access, PIM, identity governance, and Defender integrationStrong working knowledge of authentication and federation protocols: SAML, OAuth 2.0, OpenID Connect, SCIM, LDAPProven experience administering the Microsoft 365 full suite, including Exchange Online, Teams, SharePoint, Intune, and DefenderAtlassian administration experience (Jira and Confluence) — user management, integrations, workflow configurationScripting and automation ability (PowerShell required; Python a plus) for identity workflows and IT operationsDemonstrated experience with endpoint/device management (Intune or Jamf) and IT asset trackingPractical familiarity with AI productivity tools, particularly Claude — comfortable using, configuring, and governing AI in a business contextAbility to operate independently, manage competing priorities, and make sound judgement calls without close supervisionStrong communication skills in English; Spanish language skillsa significant plusPreferred QualificationsExperience with privileged access management tools (CyberArk, BeyondTrust, or Delinea)Knowledge of Zero Trust architecture principlesFamiliarity with identity governance platforms (SailPoint, Saviynt)Experience supporting audit and compliance frameworks (SOC 2, ISO 27001, GDPR, NIST)Bachelor's degree in Computer Science, Information Security, or equivalent practical experienceLIFE @ POWER FACTORSWe are an agile software development company — big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies. We are a collective of bold and ingenious talents driven by results. Our team is made up of hard‑working, fun‑loving people who are passionate about making the world a better place. We seek fierce and humble people to help us achieve our ambitious plan.WHY JOIN USA humble cause with a clear purpose – you will help us fight climate change with every day at work. We aim to be environmentally conscious in all aspects of our operationsWork with passionate experts and top‑talents in your field – we are proud of our highly skilled crowd and the savviness each of us brings to the teamFriendly and uplifting atmosphere – we believe kindness and respectfulness is core for our culture. A friendly smile or a helping hand is never far awayAll the benefits you expect (and more) – besides the basic benefits (adapted to local needs and norms), you will enjoy perks such as 8h of paid volunteering per year and participation in our Corporate Bonus ProgramWE ARE AN EQUAL OPPORTUNITY EMPLOYER. Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, or national origin.#J-18808-Ljbffr
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