Outbound Sales Representative (Evenings)
hace 2 días
San Fernando
ppSan Fernando, PH /p h3Position Overview /h3 pMCI is looking for Outbound Sales Representatives to support exciting projects for some of the world’s most recognizable brands. In this role, you will connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. /p h3Position Responsibilities /h3 ul liMake outbound and receive inbound calls in a professional and courteous manner. /li liEducate customers on products and services, identifying upsell opportunities. /li liUnderstand customer needs and recommend tailored solutions. /li liUse internal systems to manage accounts and process orders accurately. /li liResearch and resolve customer issues, coordinating with other departments as needed. /li liFollow scripts, policies, and procedures to ensure consistency and compliance. /li liMaintain accurate records and safeguard customer information. /li liEscalate complex issues to supervisors or appropriate teams. /li liStay current with training, updates, and system changes. /li liMeet attendance, punctuality, and performance expectations. /li /ul h3Candidate Qualifications /h3 ul liMust be 18 years or older. /li liHigh school diploma or equivalent. /li liExcellent verbal and written communication skills. /li liAbility to type 20+ words per minute. /li liBasic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). /li liFamiliarity with Windows operating systems. /li liDependable and punctual with a strong work ethic. /li liStrong problem‑solving and conflict resolution skills. /li liCustomer‑focused, empathetic, and solution‑oriented. /li liAbility to multitask and manage time effectively. /li liComfortable in a fast‑paced, evolving environment. /li liTeam player with strong interpersonal skills. /li /ul h3Conditions of Employment /h3 ul liMust be authorized to work in the country where the job is based. /li liMust be willing to submit to a Level II background and/or security investigation with a fingerprint; offers are contingent on results. /li liMust be willing to submit to drug screening; offers are contingent on results. /li /ul h3Compensation and Benefits /h3 ul liHMO coverage plus a dependent. /li liDental coverage. /li liFree meal during training. /li liCareer growth and learning opportunities. /li liAllowances for rice, clothing, laundry and meals. /li liPerformance and loyalty bonuses. /li liFrequent disinfection and fogging of workplace. /li liOpportunities for growth and promotion. /li liEmployee shuttle services. /li liCompany retreats and off‑site events. /li liIn‑office rewards, raffles, recognition gifts, and treats. /li liRank File coverage: ₱100,000. /li liSupervisors/Managers coverage: ₱120,000. /li /ul h3Physical Requirements /h3 pThe job is largely sedentary, requiring sitting or standing for long periods while using a computer and telephone headset. The employee regularly operates a computer and office equipment, and may occasionally move around the office, reach in any direction, raise or lower objects, and move objects from place to place, holding or exerting force up to forty (40) pounds. /p h3Reasonable Accommodation /h3 pConsistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations to qualified applicants and employees with disabilities unless such accommodations would cause undue hardship. Contact Human Resources for assistance. /p h3Diversity and Equality /h3 pMCI and its subsidiaries embrace diversity and maintain a work environment free from discrimination. Employment is based solely on merit and qualifications, and the policy applies to all aspects of employment. MCI does not discriminate based on age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other protected characteristic. /p /p #J-18808-Ljbffr
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