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Agencia de viajes especializada en viajes escolares, tanto nacionales como internaciones, precisa incorporar un Gestor de viajes con experiencia en grupos. En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones: • Contacto con clientes para la gestión de petición de viajes., • Elaboración de presupuestos, • Reservas de actividades y entradas a nivel nacional e internacional., • Búsqueda de restaurantes y hoteles, • Elaboración y gestión de listados de participantes, • Gestión documental de los viajes, • Colaborará con el/a superior/a directo en las operaciones de búsqueda y selección de nuevos proveedores., • Reserva de vuelos, hoteles o billetes de tren para particulares y grupos. Requisitos: • Estudios superiores, valorable relacionados con el sector del turismo, • IMPRESCINDIBLE experiencia demostrable en puesto similar, deseable en departamento de grupos., • Valorable experiencia gestionando viajes escolares, • Habilidades de comunicación e interpersonales., • Capacidad de organización y gestión del tiempo., • Conocimiento herramientas de ofimática, • Idiomas: inglés ALTO y valorable segundo idioma Tipo de contratación y condiciones económicas • Contratación a tiempo completo ( indefinido)., • Condiciones económicas a tratar en entrevista., • Horario intensivo a convenir., • Inicio en Septiembre 2026

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

¿Estas buscando un nuevo reto profesional? 🚀 ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 🏆de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023? PANGEA es tu sitio! 🌏 Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Valencia. 📍 Funciones de la posición • Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades., • Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje., • Demostrar un profundo conocimiento de los destinos y de nuestro producto., • Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta., • Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: • Experiencia mínima como asesor/a de viajes de 3 años., • Amplio conocimiento de destinos y países., • Persona creativa, con grandes habilidades comunicativas y comerciales., • Orientación al cliente y a la calidad en su servicio., • Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes., • Nivel medio-alto de competencia en el uso de herramientas tecnológicas., • Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? • Participar en un proyecto que está revolucionando el sector de las agencias de viajes.💥, • Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. 👩‍👩‍👦‍👦👩‍👩‍👧‍👧, • Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. 🎯, • Un paquete salarial competitivo, acorde a la responsabilidad del puesto., • Plan de Retribución Flexible., • Precios especiales para la plantilla y familiares. ✈️, • Trabajo híbrido (un día de teletrabajo/semana). 💻, • Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público., • Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad., • ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, 😊 somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!🔎

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract for 6 months, with potential to extend., • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience • Previous customer service, supply chain, or logistics experience is helpful but not essential., • We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge • Comfortable using Microsoft Office applications such as Outlook, Word, and Excel., • Experience with ERP systems is an advantage but not required – we will provide training., • Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? • A genuine passion for delivering excellent customer service., • Strong communication and interpersonal skills., • A positive, proactive attitude and willingness to learn., • Good organizational skills and attention to detail., • Ability to collaborate effectively with others while also managing tasks independently., • Adaptability and a solution-focused mindset., • A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅ Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

TÉCNICO/A CUSTOMER SERVICE La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica : Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación). Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos. Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos. Mantener actualizadas la base de datos de la clientela y pedidos. Registrar e informar sobre reclamaciones y feedback recurrente de la clientela. Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento. Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: Formación: Formación en Comercio Internacional, Administración, Logística o similares. Conocimiento de procesos de exportación, transporte y facturación. Experiencia previa en atención a la clientela, idealmente internacional. Informática: Paquete Office Completo nivel de usuario. Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos. Idioma. Nivel alto Inglés. Se valorará otro idioma. Competencias: Proactividad. Atención a la clientela eficaz y empática. Resolución deProblemas. Comunicación clara. Planificación, organización y seguimiento detallado. Ofrecemos Contrato de trabajo indefinido a tiempo completo. Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación.Customer Service team for the Iberia region.The position is focused on delivering a high-quality service to customers while ensuring efficient order management and coordina

Misión ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. Contribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/o con aseguradora extranjera), asegurando el cumplimiento de los procesos corporativos, la normativa vigente y los estándares de calidad, seguridad y experiencia del paciente. Actuar como referente del paciente internacional durante todo el proceso asistencial, facilitando una comunicación eficaz entre el paciente, los profesionales sanitarios y las entidades aseguradoras, de acuerdo con el modelo asistencial Vithas. Responsabilidades 1. Acoger, orientar e informar al paciente internacional y a sus acompañantes, garantizando una experiencia homogénea y alineada con los estándares corporativos Vithas, ofreciendo información clara y comprensible sobre su proceso asistencial, estancia hospitalaria, servicios médicos, administrativos y económicos., 2. Gestión y verificación de documentación internacional, incluyendo pasaportes, pólizas de seguros extranjeros, cartas de garantía (Guarantee of Payment – GOP), autorizaciones previas y documentación clínica conforme a los procedimientos establecidos., 3. Registro administrativo del paciente para consultas y pruebas diagnósticas, asegurando la correcta identificación del tipo de paciente (privado internacional / aseguradora extranjera)., 4. Coordinación con compañías aseguradoras internacionales y intermediarios (asistencias, brokers, embajadas) para la validación de coberturas, autorizaciones, extensiones de estancia y procedimientos adicionales., 5. Gestión de citaciones, tanto presenciales como telefónicas, teniendo en cuenta la disponibilidad médica y las particularidades del paciente internacional., 6. Seguimiento administrativo del proceso asistencial, informando al paciente sobre los pasos a seguir, tiempos estimados y aspectos económicos, garantizando una experiencia fluida y sin incidencias., 7. Registro de la actividad sanitaria realizada, asegurando la correcta imputación en los sistemas corporativos para la facturación internacional., 8. Facturación de pacientes privados internacionales, elaboración y explicación de presupuestos, depósitos, facturas proforma y facturas finales, en coordinación con el área de facturación., 9. En coordinación con el Servicio de Atención al Paciente, gestión y resolución de incidencias, reclamaciones o sugerencias, actuando como intermediario entre el paciente, los profesionales sanitarios y los departamentos implicados., 10. Comunicación constante con el equipo médico y de enfermería, facilitando la información necesaria para la correcta atención del paciente internacional., 11. Gestión administrativa general, incluyendo correos electrónicos, llamadas, archivo de documentación clínica y administrativa, y uso de plataformas internas., 12. Control de tiempos de atención y flujos de trabajo, colaborando activamente en la mejora continua de los procesos de Front Office para minimizar esperas y garantizar un servicio premium. Titulación requerida Grado en Traducción e Interpretación o similar. Formación específica y conocimientos técnicos Atención al cliente internacional en entorno sanitario. Gestión administrativa de pacientes privados y asegurados internacionales. Facturación sanitaria internacional y gestión de depósitos. Conocimiento básico de pólizas de seguros de salud internacionales. Documentación sanitaria y protección de datos. Experiencia requerida Mínimo 6 meses – 1 año en puestos similares de admisión, recepción o atención al paciente. Valorable experiencia previa en hospitales, clínicas privadas o departamentos de Patient Services / International Desk. Idiomas Español e Inglés: nivel alto o avanzado (imprescindible). Segundo idioma: nivel alto o avanzado (imprescindible). Tercer idioma: Nivel Básico o intermedio (valorable). xcskxlj Si estás interesado/a no dudes en inscribirte y nos pondremos en contacto contigo!

INFINNI is building the infrastructure that powers the creator economy.We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the softw

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions.Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specia

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la o

Se ofrece contrato temporal inicial de tres meses con posibilidad de prórroga, salario de 9,72 euros brutos por hora más pluses por convenio, y formación online remunerada de 18 días con 306,06 euros brutos si se supera el período de prueba. El trabajo es presencial de lunes a domingo, con dos

Customer Service (German-speaking, C2 level)¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación.Work and Live in Spain Are you fluent in German (C2) and confident in English (B1+)?Ready to take your career

Te apasiona ayudar a las personas y disfrutas resolviendo problemas? En 3D Seguridad buscamos a alguien que quiera formar parte de un equipo donde cada conversación cuenta.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.No buscamo

Customer Service Representative – Dutch Speaker ¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar.Alicante The Adecco Group | Hybrid Work in sunny Spain as a Dutch-speaking Customer Se

Acerca del rol Envíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud. Como Customer Service Manager, tu misión principal será garantizar una experiencia de cliente excepcional y coherente en todos nuestros puntos de contacto. Liderarás al equipo, optimizarás procesos y asegurarás que cada interacción refuerce la relación de confianza con la marca. ¿Cuál será tu misión? • Liderazgo de equipo: coordinar, motivar, planificar turnos y diseñar planes de formación continua., • Transformación y automatización del servicio: diseñar y ejecutar una hoja de ruta de modernización incorporando automatizaciones, IA y herramientas de autoservicio., • Excelencia en la atención: supervisar la resolución de reclamaciones, incidencias, cambios y devoluciones, garantizando que las consultas se resuelvan en una única interacción cuando sea posible., • Optimización basada en datos: analizar motivos de contacto para detectar oportunidades de automatización, mejora de producto o reducción de incidencias, trabajando transversalmente con Tecnología, Producto y Marketing., • Gestión tecnológica y KPIs: supervisar el uso de CRM y sistemas de ticketing, definir KPIs y elaborar informes periódicos proveyendo mejoras., • Cumplimiento y normativas: garantizar el cumplimiento de normativa de protección de datos, derechos del consumidor y políticas corporativas., • Visión transversal: colaborar con otros departamentos para resolver incidencias, evaluar sugerencias y asegurar mejora continua. ¿Qué buscamos en ti? • Formación: Grado en ADE, Comunicación, Marketing o similar., • Experiencia: 3-5 años gestionando departamentos de Atención al Cliente, preferiblemente en Retail o e-commerce, con liderazgo de equipos., • Mentalidad tecnológica y mejora continua: experiencia implementando automatizaciones, chatbots, workflows inteligentes o soluciones de IA, evaluando herramientas del mercado., • Dominio de herramientas: uso cómodo de CRMs y sistemas de ticketing (Zendesk, Gorgias, etc.) y habilidad para analizar datos y métricas., • Customer Centric: orientación total a la clienta, equilibrando sus necesidades con objetivos empresariales., • Liderazgo empático y comunicación: inspirar, formar y sacar lo mejor del equipo, con excelentes habilidades comunicativas internas., • Resolución y proactividad: metódico, anticipar problemas y proponer mejoras a procesos., • Orientación a eficiencia sin perder humanidad: equilibrar automatización y trato personalizado. ¿Qué ofrecemos? Descuento exclusivo en nuestras joyas. Café, fruta y acceso a un equipo de más de 350 personas. Plan de retribución flexible. Crecimiento real en una empresa valenciana en expansión. Valores • Team work, dream work., • Trust the process., • Always proactive & positive., • Enjoy all of it. Valemos la igualdad de oportunidades y la diversidad. xcskxlj Si te identificas con la vacante y tienes ganas de crecer, aplíca. #J-18808-Ljbffr

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract for 6 months, with potential to extend., • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience • Previous customer service, supply chain, or logistics experience is helpful but not essential., • We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge • Comfortable using Microsoft Office applications such as Outlook, Word, and Excel., • Experience with ERP systems is an advantage but not required – we will provide training., • Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? • A genuine passion for delivering excellent customer service., • Strong communication and interpersonal skills., • A positive, proactive attitude and willingness to learn., • Good organizational skills and attention to detail., • Ability to collaborate effectively with others while also managing tasks independently., • Adaptability and a solution-focused mindset., • A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. xkdbapo Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

Next Job Abroad is searching for a Dutch-speaking customer service representative in Valencia.

Your mission Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante. Lead, develop and grow the team. Define objectives, OKRs and professional development plans according to role and seniority. Business Growth Lead the account retention and expansion strategy, including upselling, multi-venue growth, premium feature adoption and sustainable YoY revenue growth. Maintain our current 98% logo retention rate across Spain, LATAM and international markets. Ensure the successful management of complex accounts, including corporate groups, high-tier clients and sensitive markets. Operational Excellence & Processes Take direct ownership of the standardisation and compliance of processes across Expansion, Customer Success and Customer Support, including: Proper use of HubSpot (contextualisation, handovers and workflows). Ensuring internal documentation and intranet information remain accurate and up to date. Interdepartmental workflows and SLAs. Designing a scalable and replicable management model for new markets. Cross-functional Collaboration Work closely with: Customer Support Manager → Daily alignment and continuous process improvement. Customer Experience Manager (B2C) → Holiday SLAs, reputation management and shared workflows. Implementation Team → Coordination of POS, cashless, box office implementations and international deployments. You will also collaborate closely with the Product team, sharing customer and market feedback from strategic accounts. Data, Analysis & KPIs Own and lead key metrics across the area, including: YoY growth and revenue expansion by vertical and country. Logo retention (Spain & international markets). Churn and risk management. Product adoption (core and premium features). Operational workload per AM/KAM/CS and efficiency. B2B NPS and CSAT, in collaboration with Support. Your profile • Solid experience leading Account Management and/or Customer Success teams in B2B SaaS environments., • A hybrid profile combining strategy and operations, capable of moving quickly from analysis to execution., • Strong understanding of SaaS metrics such as YoY, churn, NRR, expansion, retention and product adoption., • Proven ability to build scalable processes, diagnose operational inefficiencies and implement best practices across teams., • Strong cross-functional coordination skills across Support, Product, Data and Implementation., • Advanced analytical capabilities, with experience interpreting KPIs, identifying patterns and making data-driven decisions., • Clear, constructive and adaptable communication skills across different audiences (clients, team and leadership)., • High level of English and Spanish. Additional languages are a plus., • Previous experience in high-growth or international environments is highly valued, though not essential. We value • Experience in the nightlife industry or a related sector., • Experience working with all-in-one business management platforms. Why us? • Salary based on candidate's skills and experience., • Annual bonuses for those who significantly contribute to Fourvenues' success., • A vision and team that will inspire you to excel and reach the next level in your career development., • Continuous training we want you to stay at the forefront of technology and grow your skills through regular internal training., • MacBook laptop and high-resolution monitors to maximize your potential., • Hybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we're confident that the environment and the team will make you enjoy being at the office more than you’d expect., • Flexible working hours. Organize your workday between 8:00 AM and 8:00 PM, as long as you meet scheduled commitments., • Private health insurance to promote your peace of mind and well-being. xcskxlj, • Optional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands. #J-18808-Ljbffr

ph3Gestión de cuentas estratégicas /h3 ul liGestionar y desarrollar relaciones comerciales con clientes estratégicos. /li liActuar como interlocutor principal para las cuentas asignadas. /li liElaborar planes de crecimiento y desarrollo de cada cuenta. /li liIdentificar oportunidades de ampliación de servicios y soluciones. /li liGarantizar una experiencia de cliente excelente y una relación a largo plazo. /li /ul h3Desarrollo de negocio /h3 ul liDetectar nuevas oportunidades comerciales en clientes actuales y potenciales. /li liImpulsar la generación de negocio en Autoridades Portuarias, Terminales Marítimas, Comunidades Portuarias (PCS), operadores logísticos y organismos públicos. /li liDesarrollar iniciativas de cross‑selling y upselling sobre el portfolio de soluciones de la compañía. /li liParticipar en acciones de expansión internacional y apertura de nuevos mercados. /li /ul h3Venta consultiva /h3 ul liComprender las necesidades operativas y estratégicas de los clientes. /li liColaborar con los equipos de Producto, Tecnología y Operaciones para diseñar propuestas de valor adaptadas. /li liPresentar soluciones y propuestas comerciales a interlocutores de distintos niveles organizativos, incluyendo dirección y equipos técnicos. /li liLiderar procesos de negociación y cierre de acuerdos. /li /ul h3Licitaciones y contratación pública /h3 ul liParticipar en la identificación de oportunidades de contratación pública. /li liColaborar en la preparación de ofertas comerciales y propuestas técnicas. /li liCoordinarse con los equipos internos para la elaboración y defensa de propuestas. /li /ul h3Investigación y análisis de mercado /h3 ul liAnalizar tendencias del sector portuario, logístico y tecnológico. /li liIdentificar nuevas oportunidades relacionadas con la digitalización, automatización e Inteligencia Artificial. /li liMantener un conocimiento actualizado del mercado y de la competencia. /li /ul h3Imprescindibles /h3 ul liExperiencia mínima de entre 2 y 5 años en posiciones comerciales B2B o gestión de cuentas estratégicas. /li liExperiencia en venta consultiva y gestión de ciclos comerciales complejos. /li liCapacidad demostrable para generar relaciones de confianza con clientes. /li liExperiencia en prospección activa (llamadas, LinkedIn, email…) /li /ul h3Muy valorable /h3 ul liExperiencia en el sector portuario, marítimo, logístico o transporte. /li liConocimiento de Port Community Systems (PCS), Terminal Operating Systems (TOS) o soluciones tecnológicas para la cadena logística. /li liExperiencia en contratación pública y licitaciones. /li liExperiencia en entornos internacionales. /li liExperiencia comercializando soluciones software, SaaS o proyectos de transformación digital. /li /ul h3Idiomas /h3 h3Imprescindibles /h3 ul liEspañol nativo o bilingüe. /li liInglés profesional (nivel C1 o superior). /li /ul h3Muy valorable /h3 ul liFrancés. /li /ul pAunque no buscamos un perfil técnico, sí es importante que pueda desenvolverse con soltura en conversaciones relacionadas con: /p ul liSoluciones software empresariales. /li liPlataformas cloud y modelos SaaS. /li liIntegraciones y APIs. /li liAnalítica de datos y plataformas de información. /li liAutomatización de procesos. /li liInteligencia Artificial aplicada al negocio. /li /ul h3Nuestra propuesta de valor para ti /h3 ul liIncorporación a una compañía tecnológica consolidada y referente en su sector. /li liParticipación en proyectos estratégicos de transformación digital para clientes nacionales e internacionales. /li liModelo de trabajo híbrido y flexiblidad horaria. /li liPaquete retributivo competitivo compuesto por salario fijo y variable vinculado a resultados. /li liJornada reducida de 37,5 horas/semana. /li liJulio y agosto jornada intensiva. /li liDía libre en tu cumpleaños. /li liRetribución flexible. /li liSeguro de vida y accidentes. /li /ul pProdevelop comenzó a especializarse en ayudar a la digitalización del sector portuario allá por el año 1993, prestando servicios y soluciones en el área de las Tecnologías de la Información y las Comunicaciones. /p pDesde entonces hemos ido creciendo y disponiendo de diferentes sedes, Valencia, Algeciras y Barcelona. Así como una extensa red de clientes en Europa, África, América y Oceanía. Ya somos más de 120 profesionales altamente cualificados, y tenemos un crecimiento y rentabilidad sostenibles en los últimos años. /p /p #J-18808-Ljbffr

ppThe Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. /p pOur business is unique in its ability to reach globally, service locally and provide cross‑jurisdictional services. With our clients at the heart of everything we do, our hard‑working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. /p pYour career with us should reflect your energy and passion. /p pThat’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. /p pTake the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry‑changing realities. /p pFor our business, for clients, and for you. /p h3Role Summary /h3 pManaging client account data lifecycle, ensuring AML/KYC, CRS, and FATCA compliance, resolving documentation issues, coordinating reporting, verifying signatures, producing KPI/KRI reports, and leading a team while maintaining accuracy, regulatory adherence, and effective stakeholder communication in a dynamic financial environment. /p h3Responsibilities /h3 ul liManagement and maintenance of client and account data throughout the lifecycle of a bank account; /li liAdherence to internal business rules and regulatory requirements regarding AML/KYC, CRS FATCA/QI; /li liIdentifying and assessing documentation requirements and addressing deficiencies; /li liWorking on account issues client reporting closely with internal and external stakeholders; /li liNumerical document management; /li liVarious signature verifications where applicable; /li liDrafting and submission of KPI/KRI reports; /li liManaging, supporting and mentoring a team of account managers; /li liFurther tasks might be assigned according to the business requirements; /li /ul h3Skills Required /h3 ul liEducational level: University degree - Bachelor (or above) in Economics, Finance or Business Administration /li liSome years of experience in similar roles, ideally first experience as team leader /li liExcellent knowledge of English /li liSound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions /li liSound knowledge of MS Office applications /li liHigh attention to detail with a proactive and analytical mindset /li liAbility to work independently and as part of a team, managing priorities in a dynamic environment /li liStrong organisational skills and flexibility /li liExcellent communication skills /li /ul h3What you will get in return /h3 ul liHybrid Working Model /li liPrivate health insurance /li li27 working days holiday + Public holidays /li liOpportunities for professional development /li liProfessional Development (CPD) and Study Guidance programs /li liPositive and hospitable work environment /li liOpportunity to work with a diverse, agile and global team /li liExposure to all aspects of the business and cross‑jurisdiction /li liA genuinely unique opportunity to be part of an expanding large global business /li /ul pAt Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process. /p pDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. /p /p #J-18808-Ljbffr

ppAre you a customer‑oriented professional with a passion for delivering exceptional experiences? Do you bring high energy, a dynamic mindset, and a drive to excel in everything you do? Do you thrive in fast‑paced, action‑oriented environments? /p pbIf so, this role is made for you! /b /p pYou’ll be joining an outstanding team that is deeply committed to providing world‑class service to our customers. /p h3What We Offer /h3 pAt bMaersk /b, you’re in the driver’s seat of your career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a global scale. /p pWith a presence in b130+ countries /b, you’ll have the chance to explore diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. /p pWe invest in our people through cutting‑edge development programs, competitive benefits, and a culture that celebrates performance and collaboration. Our employees are the foundation of our customer‑centric mindset and global success. /p h3Responsibilities /h3 ul liManage and monitor the end‑to‑end shipment process /li liCoordinate with various stakeholders involved in shipment handling /li liOrchestrate the overall flow of shipments to ensure seamless execution /li liProvide value‑adding business solutions through strong process understanding /li liResolve customer and stakeholder queries promptly and professionally /li liMaintain a customer‑centric approach, preventing errors and ensuring continuous improvement /li liPrepare and submit documentation accurately and on time /li liSupport cross‑sell and up‑sell initiatives and contribute to customer retention /li liAdhere to SOPs and IOPs during daily operations /li liIdentify process deviations and proactively communicate them /li liRespond to inquiries promptly and escalat(e) issues when required /li liMaintain effective communication, including participation in client calls /li liRecord and report performance insights to support service improvements /li liCollaborate with KCMs and the Commercial team to strengthen customer relationships /li liComply with customer‑specific SOPs and monitor related KPIs /li liExecute reports and tasks assigned by the Team Leader/Manager /li /ul h3Qualifications /h3 ul liExperience in Logistics or related fields /li liFluency in Spanish and English /li liExcellent communication and stakeholder management skills /li liStrong customer‑centric mindset and passion for service excellence /li liResults‑driven attitude with strong organizational skills /li liAbility to work effectively under pressure /li liTeam‑oriented mindset and collaborative spirit /li liSolid understanding of operational processes /li liSense of urgency and persistence in driving issues to closure /li liPositive, proactive, and solution‑oriented attitude /li /ul pb#LI-GAUG1 /b /p pWe look forward to receiving your application in English! Applicants must have the legal right to work in Europe at the time of application. Sponsorship is not available for this role. /p pMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. /p pWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing /p /p #J-18808-Ljbffr

ppWe are seeking an exceptional account manager to help shape and support the next phase of growth, ensuring the implementation of the company’s sales strategy. Your primary mission will be to develop the business in the French region. /p pThe ideal candidate will be a team player with a positive attitude and strong organizational skills. /p pYou will report directly to the Global Territory Manager and work within a matrix organization with sector, channel, and support teams. /p pThe successful candidate will be responsible for opening and managing high-performing retail locations. Your key performance indicators (KPIs) will be revenue-based, ensuring that our products receive the full support and competitiveness needed to increase the company’s market share. /p h3Key Responsibilities /h3 ul liSurpassing budget/driving revenue growth at Accounts through the execution of close partnership strategies combined with 360° consumer-oriented sales; marketing approaches. /li liBuild strong relationships; work with cross-functional teams throughout the organization to deliver against Sales and Profitability Targets (Brand/Trade Marketing, Finance, Supply Chain, Channel/Industry sales, After Sales, Compliance; Legal, ). /li liIdentifying/launching/conducting efficiency projects within the zone. /li liLeadership role in creating and executing retailers multi product lines annual forecast, business plans, promotional plans. /li liDirect marketing tactics if required. /li liAccountable to build and update sales forecasting plan monthly. /li liDaily Monitoring of performance by market, by product, in relation to budgets and each retailer specifically. /li liOptimize efficiencies: manage and maintain inputs into all systems; align with internal teams regarding customer solicitation timing, materials, and needs; manage promotional activity to maximize ROI and anticipate far in advance key events. /li liCreate opportunities to meet; exceed the market, Be an expert on the product, the customer, and the consumer; Understand the competition around pricing, product, and placement – and using this to guide retailers towards a competitive strategy. /li /ul h3Profile Requirements /h3 ul liMore than 5 years of experience in partner sales management gained in France. /li liOnline and multi-channel strong Sales Experience. /li liSuccessful commercial negotiation expertise in Household Appliances or fast-moving “ABC” consumer goods experience. /li liExperience with and knowledge of EU retailer trade environment essential (physical and digital). /li liLeadership in a commercial environment. Autonomous Do’er. /li liTravel frequently. /li liFluent Spanish, English and French. /li /ul h3What We Offer /h3 ul liA key role in an ambitious international expansion strategy. /li liHigh level of ownership and decision-making impact. /li liCompetitive compensation package aligned with experience. /li liDynamic, fast-growing international environment. /li /ul /p #J-18808-Ljbffr

Barcelona calling! /h3 pGot Danish fluency digital marketing skills? We've got your ticket to Barcelona with relocation handled. Slide into our DMs (aka apply) if: /h3 ul liYou want Mediterranean life /li liYou're tired of the same routine /li liYou're ready for growth + adventure /li /ul h3Apply

Customer service role supporting telecom customers with mobile, internet, and TV services, involving troubleshooting and identifying sales opportunities.

pFlorida Universitaria en Valencia busca un profesional para cumplir con los procedimientos de trabajo y los KPI. Este rol implica la resolución de incidencias y mantener un contacto cercano con los clientes y departamentos internos. /ppSe valoran habilidades de comunicación y un estilo de trabajo orientado a objetivos, además de un grado en Gestión del Transporte y la Logística. Se ofrece un entorno dinámico y la oportunidad de contribuir a la calidad del trabajo. /p #J-18808-Ljbffr

TÉCNICO/A CUSTOMER SERVICEAunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service.Dependencia jerárquica: Responsable Customer Service & Customer CareBasado: Valencia, España.Misión:Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano.Funciones:Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación).Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos.Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos.Mantener actualizadas la base de datos de la clientela y pedidos.Registrar e informar sobre reclamaciones y feedback recurrente de la clientela.Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento.Mantener una comunicación clara, profesional y empática con la clientela.Requisitos:Formación: Formación en Comercio Internacional, Administración, Logística o similares.Conocimiento de procesos de exportación, transporte y facturación.Experiencia previa en atención a la clientela, idealmente internacional.Informática:Paquete Office Completo nivel de usuario.Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos.Idioma. Nivel alto Inglés. Se valorará otro idioma.Competencias:Proactividad.Atención a la clientela eficaz y empática.Resolución deProblemas.Comunicación clara.Planificación, organización y seguimiento detallado.OfrecemosContrato de trabajo indefinido a tiempo completo. xhfqzwm Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa.En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

Confidential Careers in Valencia, Spain, seeks an exceptional account manager to shape growth and implement the company’s sales strategy, focusing on developing the business in the French region. Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes. You will report to the Global Territory Manager and operate in a matrix organization with sector, channel, and support teams, driving revenue growth through xcskxlj close partnerships and cross-functional collaboration across Sales, Finance, and Supply Chain. #J-18808-Ljbffr

pstrongCustomer Service Representative – Dutch Speaker /strong /pp Alicante /ppbr / /ppstrongThe Adecco Group | Hybrid /strong /pp Work in sunny Spain as a strongDutch-speaking Customer Service Representative /strong! ☀️ /ppbr / /ppAre you ready to combine career growth with the Mediterranean lifestyle? Join an stronginternational company in the telecom sector /strong and support customers with their mobile, internet, and TV services while developing your career in a dynamic, award-winning environment. /ppbr / /pp What you’ll do /pulliSupport customers with mobile and home services (SIM, internet, TV setup). /liliTroubleshoot and resolve technical issues efficiently. /liliIdentify opportunities for cross- and upselling. /li /ulpbr / /pp What we offer you: /pulliSalary: €1,718.70 – €2,094.66 gross per month /liliBonus: Up to 15% of your monthly salary /liliWorking hours: Flexible contracts (32, 34, 36 or 39 hours per week) /liliContract: Permanent position with a 2-month probation period /liliTraining: 2-week onboarding program where you’ll gain all the skills you need /liliHybrid working model: First 3 months fully office-based; br / br / afterwards, partial remote work is possible (subject to team leader approval) /liliWork environment: A vibrant and social workplace in our Alicante office. /liliCareer growth: Opportunities for progression (e.G. Team Leader or Trainer roles) /liliTeam spirit: Work alongside Dutch-speaking colleagues /liliRelocation package: Available for selected candidates /liliHR support: Assistance with administrative processes and documentation in Spain /liliRecognition: Join an internationally awarded company /li /ulpbr / /pp✨ What we’re looking for /pulliLanguage skills: Fluent in Dutch (C2 level) and good English skills (minimum B1) /liliCustomer sales focus: Strong communicator with a customer-oriented mindset and a natural ability to identify sales opportunities /liliProblem-solving: Proactive and efficient in resolving customer issues /liliTech-savvy: Comfortable with technology and good IT skills /liliWork eligibility: Legal right to live and work in Spain, with valid documentation /li /ul

Seeking a German-speaking Account Manager to manage existing clients, improve performance, and drive growth in the real estate/hospitality sector. Focus on relationship building, problem-solving, and optimizing client listings.

Location: Spain / Madrid / Hybrid / Remote ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". Language: Spanish Mandatory Team: Client Services Welcome to Maisa – Making AI Accountable! Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can’t handle and GenAI can’t be trusted with. We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to your most complex processes. Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale. About The Role Our Technical Account Managers play a crucial client-facing role to drive adoption, expansion, and value realization for enterprise customers implementing our agentic AI platform, contributing significantly to ensuring the success of key enterprise customers. You’ll manage the full lifecycle of customer deployments, from leading discovery processes, through initial technical implementation and on to broad organizational adoption. TAMs provide program/project management for enterprise-wide rollouts, coordinating implementation across multiple departments and stakeholders while ensuring consistent value delivery and transformative results for clients. Whilst this role can be remote, based anywhere in Spain, you can expect 25% travel time on-site with customers and Maisa offices. What You’ll Do Implementation & Delivery • Lead enterprise-wide platform rollouts across multiple customer departments, managing parallel implementation streams, comprehensive project plans, milestones, and resource requirements, • Coordinate customer onboarding activities including technical setup, process discovery and mapping, user training, and knowledge transfer Program Management & Governance • Establish and track KPIs and success metrics for each deployment phase, providing regular status updates to internal and customer executive stakeholders, • Identify and mitigate implementation risks through proactive program management Enablement & Adoption • Develop scalable training programs and materials to drive customer self-sufficiency and adoption through change management best practices, • Build and maintain a use case repository to track implementation progress, measure success, and identify expansion opportunities Stakeholder Management • Serve as primary point of contact for technical and operational issues during implementation, • Facilitate cross-functional collaboration between customer teams and Maisa AI resources, driving stakeholder engagement What You’ll Bring Key Requirements • Strong demonstrable experience managing enterprise technology implementations, with proven experience leading customer onboarding, training programs, and change management initiatives at scale, • Strong program management capabilities including coordinating parallel workstreams, dependencies, and stakeholder management from technical teams to C‑suite, • Solid technical knowledge across modern cloud infrastructure and software technologies (AWS, Azure, Kubernetes, CI/CD, REST APIs) from either commercial experience or Bachelor’s degree in Computer Science, Information Systems, or related field, • Demonstrable experience leading discovery processes and process mapping using various frameworks and methodologies, • Excellent communication and documentation skills with ability to present complex technical ideas and AI automation solutions to both technical and non-technical stakeholders, • Business proficiency in Spanish and English; additional European languages a plus, • Ability to travel up to 25% of the time Desired Qualities • Hands‑on experience with enterprise automation platforms (UiPath, Automation Anywhere, Blue Prism, Celonis) and relevant certifications (PMP, PRINCE2, Agile), • Background in process optimization, business process management, or digital transformation with track record of successful change management in large organizations, • Self-starter who thrives in fast‑paced, founder‑led environments with comfort navigating ambiguity and creating structure in undefined scenarios, • Strong analytical skills for tracking program metrics and demonstrating customer value, • Willingness to actively use AI tools to enhance productivity and preference for flat organizations with direct impact Why Join Maisa You will be joining one of Europe’s most exciting early-stage AI start‑ups, where you’ll have the opportunity to work with cutting‑edge Agentic Process Automation that’s reshaping how enterprises approach AI deployment. You will get to directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges. Following our recent $25m Seed Round, we’re scaling quickly and realizing significant enterprise traction. xcskxlj This is your opportunity to help solve real AI enterprise challenges, working alongside deep technical and industry experts, where you will be challenged daily and expedite your learning and development. Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. #J-18808-Ljbffr

Customer Service Representative – Dutch Speaker Alicante ¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato. The Adecco Group | Hybrid Work in sunny Spain as a Dutch-speaking Customer Service Representative ! Are you ready to combine career growth with the Mediterranean lifestyle? Join an international company in the telecom sector and support customers with their mobile, internet, and TV services while developing your career in a dynamic, award-winning environment. What you'll do Support customers with mobile and home services (SIM, internet, TV setup). Troubleshoot and resolve technical issues efficiently. Identify opportunities for cross- and upselling. What we offer you: Salary: €1,718.70 – €2,094.66 gross per month Bonus: Up to 15% of your monthly salary Working hours: Flexible contracts (32, 34, 36 or 39 hours per week) Contract: Permanent position with a 2-month probation period Training: 2-week onboarding program where you'll gain all the skills you need Hybrid working model: First 3 months fully office-based; afterwards, partial remote work is possible (subject to team leader approval) Work environment: A vibrant and social workplace in our Alicante office. Career growth: Opportunities for progression (e.g. Team Leader or Trainer roles) Team spirit: Work alongside Dutch-speaking colleagues Relocation package: Available for selected candidates HR support: Assistance with administrative processes and documentation in Spain Recognition: xbhjioe Join an internationally awarded company What we're looking for Language skills: Fluent in Dutch (C2 level) and good English skills (minimum B1) Customer & sales focus: Strong communicator with a customer-oriented mindset and a natural ability to identify sales opportunities Problem-solving: Proactive and efficient in resolving customer issues Tech-savvy: Comfortable with technology and good IT skills Work eligibility: Legal right to live and work in Spain, with valid documentation

Experteer Overview Como Account Manager, impulsarás a los asesores de ventas para alcanzar su máximo potencial. Traducirás la estrategia en acción, superando obstáculos y optimizando resultados con datos y dashboards. Serás motor de rendimiento, construyendo relaciones sólidas y manteniendo una cultura de ownership, velocidad y foco en el cliente. Trabajarás en un entorno de alto impacto dentro de una Proptech en rápido crecimiento, con visión de expansión y transformación de transacciones inmobiliarias. Compensaciones / Beneficios • Analizar el rendimiento comercial de los asesores usando dashboards y KPIs • Detectar bloqueos o cuellos de botella y actuar para resolverlos • Construir relaciones sólidas con los asesores, con exigencia y acompañamiento • Participar activamente en el proceso comercial (llamadas, seguimientos, cierres) cuando sea necesario • Representar la cultura Huspy: ownership, velocidad, foco en el cliente y obsesión por los resultados Responsabilidades • Mínimo 2 años de experiencia en Account Manager en el sector inmobiliario • Plus si tiene experiencia en startup • Mentalidad 100% analítica; manejo de funnel y datos • Dominio de Excel o Google Sheets; experiencia con BI (Looker, Tableau) es valorada • Excelentes habilidades de comunicación, influencia y resolución de conflictos • Actitud proactiva, resiliente, con visión estratégica pero hands-on Requisitos principales • Tarjeta Pluxee con valor de 240 por mes • 26 días de vacaciones al año • Rol de alto impacto en una Proptech de mayor crecimiento en Europa • Desarrollo acelerado en una cultura de performance y ownership • Acceso a tecnología, data y herramientas de primer nivel • Ambiente colaborativo, ambicioso y con mentalidad de escala

Next Job Abroad sucht einen Customer Service Officer in Valencia, Spanien, für die Betreuung deutschsprachiger Kunden.Die Position bietet ein Grundgehalt zwischen 23.Du wirst Teil eines multikulturellen Teams und hilfst unseren Kunden bei ihren finanziellen Anliegen.Neben einem modernen Arbeitsplat

Avature is looking for a Technical Account Manager based in Valencia, responsible for building long-lasting customer relationships through deep technical expertise and business insights. You will work with strategic customers, guiding them to achieve their business goals while ensuring the effective use of Avature's platform. The ideal candidate is fluent in English and French, possesses strong analytical and organizational skills, and has experience navigating complex projects in a fast-paced environment. Flexible work options are available, including the opportunity to work remotely or in offices across Spain. xcskxlj ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Next Job Abroad zoekt een Nederlandstalige Klantenservice Medewerker in Alicante om klanten te assisteren bij vragen over mobiele telefonie, internet en thuisdiensten. Je biedt vriendelijke en oplossingsgerichte ondersteuning en helpt klanten bij het kiezen van passende producten en diensten.Het bedrijf biedt training vooraf, een vast dienstverband en later hybride werken na de inwerkperiode, met relocatieondersteuning en een internationale werkomgeving.#J-18808-Ljbffr

Te apasiona ayudar a las personas y disfrutas resolviendo problemas? En 3D Seguridad buscamos a alguien que quiera formar parte de un equipo donde cada conversación cuenta.

Fourvenues Fourvenues is a tech platform born from within the entertainment industry, which gives it a first-hand understanding of what venues actually need to run their business. The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real-time capacity tracking, and a built-in CRM to truly understand your audience. What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross-referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table. The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests. Your mission - Manage and resolve B2C user issues in an agile, professional, and empathetic manner. - Handle queries related to tickets, bookings, access, payments, refunds, and other platform services. - Accurately record and document each issue to ensure traceability and continuity between shifts. - Escalate complex issues to the relevant teams: B2B Support, Product, Engineering, Operations, or Finance. - Write clear and effective responses, adapted to each user and situation. - Respond to reviews on Google Reviews and Trustpilot, helping improve the customer experience and protect the brand’s reputation. - Identify recurring issue patterns and suggest improvements to processes, product, or communication. - Use internal tools such as Slack, Google Workspace, HubSpot, Aircall, Notion, or ticketing platforms, while ensuring departmental SLAs are met. Your profile - 2–3 years of experience in Customer Service, Customer Support, or Customer Care roles, ideally within technology, digital, SaaS, ticketing, ecommerce, events, hospitality, or other high-volume customer-facing environments. - Experience handling end-user enquiries across multiple channels, including email, chat, phone, web forms, and ticketing platforms. - Based in Valencia or willing to relocate or commute to the city. - Good command of English, with the ability to support basic to intermediate enquiries from international users. Additional languages will be considered a strong advantage. We value - Previous experience in Technical Support, Operational Support, Hospitality, Events, Nightlife, or Direct-to-Consumer Customer Service will be considered an advantage. - Experience working in fast-paced, high-demand environments, with peak activity periods, strict response times, and the ability to prioritise effectively, is highly desirable. Why us? - Salary based on candidate's skills and experience. - Annual bonuses for those who significantly contribute to Fourvenues' success. - A vision and team that will inspire you to excel and reach the next level in your career development. - Laptop and high-resolution monitors to maximize your potential. - Hybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we're confident that the environment and the team will make you enjoy being at the office more than you’d expect. - Private health insurance to promote your peace of mind and well-being. - Optional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands. - Extra vacation days for special occasions like birthdays, holidays, or unique events. About us Fourvenues is the B2B company leading the digital transformation of the nightlife industry. We address a global market worth over $100 billion, spanning nightclubs, festivals, beach clubs, event promoters, and bars. This growth has led us to be recognized as the third fastest growing company in Spain in 2026, reflecting the strength of our model and the impact we are generating in the sector. Our vision is clear: to become the operating system of the industry, with a strong financial component and a vertical SaaS (vSaaS) model that empowers our clients to achieve their goals. Their success is ours. In just three years, we’ve multiplied our revenue by 20x, and we’re only getting started. Our goal is to grow by at least 100% annually, fostering an environment where commitment, high standards, and constant curiosity are non-negotiable. Here, excellence isn’t optional; it’s the standard. In the last two years, Fourvenues has secured €11 million in funding from top-tier U.S. investors, including Base10 Partners (Notion, Figma, Instacart) and FJ Labs (Stripe, Airbnb, Rappi). This investment fuels our ambitious growth strategy and strengthens our commitment to expanding in the U.S. with a cutting-edge, high-performance product. At Fourvenues, we scale aggressively while maintaining disciplined unit economics and a long-term vision. We are not just building fast, we are building sustainably, ensuring that every step forward is backed by solid fundamentals. Our goal is to become the leading platform in the nightlife industry while creating a company that lasts. We have the privilege of collaborating with renowned brands such as Pacha, BRESH, Cova Santa, BCM, Magic Room HK, Blackworks, Sonorama Medellin, Opium, and Gossip Doha. And we’re continuously signing new partnerships every month, presenting challenges that push us to deliver outstanding service. If you’re at a point in your career where you’re ready to make an impact, unlock your full potential, and join a rapidly expanding company, this is the place for you! Learn more about our business and story here: https://www.youtube.com/watch?v=5ratQVugh7o

ph3Tasks /h3 pIn this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry. /p pYou will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space. /p pbThe responsibilities: /b /p ul liCommunication: Connect with B2B customers via phone and email, providing service-oriented solutions. /li liAdministration: Keep things organized by handling admin tasks and following up on questions and requests. /li liTeamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated. /li /ul h3Requirements /h3 pbYour profile: /b /p ul liNative-level proficiency in Danish (both spoken and written) and a good command of the English language. /li liA high school diploma or equivalent qualification is necessary. /li liPrevious customer service experience is a bonus but not a deal-breaker. /li liYour communication skills should be on point for confidently interacting with customers. /li liYou are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently. /li liJuggling tasks and paying attention to detail is your thing, especially in a fast-paced environment. /li liComfortable using computer systems and various software applications. /li liAbility to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs. /li /ul h3Benefits /h3 ul libBase salary: /b €1,559.25 gross per month (based on a 39-hour contract) /li libMonthly bonus: /b ul li€200 gross per month (based on planning adherence quality). /li liAfter 6 months, the bonus increases to €300 per month with new targets. /li liAfter 12 months, the bonus goes up to €350 per month with additional targets. /li liAfter 18 months, the base salary increases to €1,600, plus the €350 monthly bonus. /li /ul /li libPermanent contract /b after a 1-month probation period /li liYou accrue b1.9 paid holidays /b per month /li liOpportunities for bgrowth and professional development /b /li liA bdiverse, supportive, and collaborative team environment /b /li libUnlimited coffee and fresh fruit /b on office days for an energy boost /li liA bdiverse, friendly, and collaborative team culture /b /li libTax free benefits /b (restaurant/Transport/Day Care) /li liAccess to a bmental health and well-being support app /b /li libFree online Spanish lessons /b outside working hours /li /ul pIf these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together. /p /p #J-18808-Ljbffr

Nordicrecruiters is seeking a Dutch-speaking Account Manager to build strong relationships with Dutch-speaking clients in Spain, based in Benalmádena or Valencia. ¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación. This role focuses on understanding client needs, guiding services, and ensuring successful project delivery across internal teams. xcskxlj You will manage multiple accounts with a proactive, results-oriented approach, collaborating with international teams to align on objectives and outcomes. #J-18808-Ljbffr

Allfunds, founded in Madrid, is seeking a Client Services Senior Specialist to serve as the primary operational contact for institutional clients, ensuring smooth onboarding and ongoing service.You will coordinate with Sales, Compliance and IT, manage asset migrations, address trading issues, provide performance reports, and support KPI dashboards to maintain high client satisfaction.#J-18808-Ljbffr

ph3Work Live in Sunny Valencia! Customer Service Job in an International Environment /h3 pDo you love exploring new cultures? Always dreamed of living abroad? Start your next adventure in Valencia, Spain! Join a vibrant team of colleagues from all over the world and grow your skills in an exciting international company. /p h3Your Role /h3 pWe're hiring Customer Service Agents for a brand-new project with a leader in the online payment industry. As part of the team, you'll help Dutch entrepreneurs (from small businesses to big names) by phone with their payment terminals (pin machines) — both technical and general support. /p h3What We're Looking For /h3 ul liNative Dutch speaker /li liGood English (at least B2) /li liTech-savvy /li liComfortable using multiple systems /li liWilling to work flexible hours (including evenings/weekends) /li liYou follow procedures, especially with sensitive data /li /ul h3Nice to Have /h3 ul liCall centre experience /li liMore languages /li liOrganized, patient, and positive attitude /li /ul h3Who You Are /h3 ul liA team player /li liA problem solver /li liGreat with people /li liOrganized reliable /li liFocused accurate /li liPatient and service-minded /li /ul h3What We Offer /h3 ul liPaid training /li liFree Spanish lessons (once a week) /li liModern, friendly, multicultural work environment /li liCompetitive base salary + bonus opportunities /li liMeal transport cards /li liPrivate insurance /liliFree fruit coffee every day /li liCareer growth opportunities /li /ul h3Location /h3 pBeautiful Valencia, Spain – where the sun shines and the tapas are always fresh! /p /p #J-18808-Ljbffr

ppbLocations: /b Athens Lisbonbr/bWork Models: /b Remote Hybrid On-site /p pWe are currently looking for customer service specialists to join international teams based in bGreece /b and bPortugal /b. /p pIf you have strong communication skills in bEnglish /b and one of the following languages Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian you might be a great fit. /p h3What's Offered /h3 ul liCompetitive salary + performance-based bonuses /li liWelcome bonus /li liRelocation package (flight + initial accommodation) /li liInternational work environment growth opportunities /li /ul h3Main Responsibilities /h3 ul liCommunicate with customers via phone, email, and chat /li liOffer product support and effective solutions /li liMaintain customer satisfaction and service quality /li /ul h3Requirements /h3 ul liStrong level of English + one of the listed European languages /li liGood communication and problem-solving skills /li liEU citizenship or valid permit to work in Greece or Portugal /li /ul pbInterested? Apply now through the platform. /bbr/For more information, you can contact: /p /p #J-18808-Ljbffr

You will assist Dutch-speaking customers, ensuring their inquiries are resolved promptly. A leading consultancy firm in Valencia is looking for a Dutch Speaking Customer Service Advisor to provide top-notch support.

pBob W. is seeking a Senior Hospitality Operations Specialist for its Valencia location. This role involves ensuring exceptional guest experiences, conducting quality audits, and managing operational challenges. The ideal candidate has over 2 years of experience in the hospitality sector, strong problem-solving skills, and is fluent in English and Spanish. /ppThe position includes managing supplier relationships and improving operational procedures, offering opportunities for significant impact in a fast-paced environment, with perks including unlimited holidays and employee share options. /p #J-18808-Ljbffr

TÉCNICO/A CUSTOMER SERVICELa empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service.Dependencia jerárquica: Responsable Customer Service & Customer CareBasado: Valencia, España.Misión:Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano.Funciones:Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación).Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos.Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos.Mantener actualizadas la base de datos de la clientela y pedidos.Registrar e informar sobre reclamaciones y feedback recurrente de la clientela.Cumplir con los KPI ́s de calidad y tiempos de respuesta definidos por el departamento.Mantener una comunicación clara, profesional y empática con la clientela.Requisitos:Formación: Formación en Comercio Internacional, Administración, Logística o similares.Conocimiento de procesos de exportación, transporte y facturación.Experiencia previa en atención a la clientela, idealmente internacional.Informática:Paquete Office Completo nivel de usuario.Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos.Idioma. Nivel alto Inglés. Se valorará otro idioma.Competencias:Proactividad.Atención a la clientela eficaz y empática.Resolución deProblemas.Comunicación clara.Planificación, organización y seguimiento detallado.OfrecemosContrato de trabajo indefinido a tiempo completo.Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa.En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

Customer Service Opportunities in Lisbon Join Global Brands! A. N.Job Openings Customer Service Opportunities in Lisbon Join Global Brands! A. N.About the job Customer Service Opportunities in Lisbon Join Global Brands! A. N.Customer Service Opportunities in Lisbon Join Global Brands!Are you ready for a new adventure in one of Europes most vibrant cities?Lisbon offers the perfect mix of lifestyle, culture, and career opportunities and we are looking forCustomer Service Representativesto support some of the worlds most recognized international brands.Why apply?Full relocation package: flight reimbursement + the option of living in company-shared accommodation.Work with leading global companies in a dynamic, multicultural environment.Enjoy Lisbons sunny lifestyle while building your international career.Continuous training and real career development opportunities.Who we are looking forWe welcome candidates who are fluent inFrench, Spanish, Italian, German, Dutch, or Swedish, with:EU citizenship or valid work permit for Portugal.MinimumB2 level English(spoken and written).Strong communication skills, customer-oriented mindset, and motivation to grow.What youll doProvide world-class support to customers via phone, email, or chat.Represent and assist top international brands.Ensure outstanding customer experiences every day.

Customer Service Representative – Dutch Speaker Alicante ¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato. The Adecco Group | Hybrid Work in sunny Spain as a Dutch-speaking Customer Service Representative ! Are you ready to combine career growth with the Mediterranean lifestyle? Join an international company in the telecom sector and support customers with their mobile, internet, and TV services while developing your career in a dynamic, award-winning environment. What you'll do Support customers with mobile and home services (SIM, internet, TV setup). Troubleshoot and resolve technical issues efficiently. Identify opportunities for cross- and upselling. What we offer you: Salary: €1,718.70 – €2,094.66 gross per month Bonus: Up to 15% of your monthly salary Working hours: Flexible contracts (32, 34, 36 or 39 hours per week) Contract: Permanent position with a 2-month probation period Training: 2-week onboarding program where you'll gain all the skills you need Hybrid working model: First 3 months fully office-based; afterwards, partial remote work is possible (subject to team leader approval) Work environment: A vibrant and social workplace in our Alicante office. Career growth: Opportunities for progression (e.g. Team Leader or Trainer roles) Team spirit: Work alongside Dutch-speaking colleagues Relocation package: Available for selected candidates HR support: Assistance with administrative processes and documentation in Spain Recognition: xbhjioe Join an internationally awarded company What we're looking for Language skills: Fluent in Dutch (C2 level) and good English skills (minimum B1) Customer & sales focus: Strong communicator with a customer-oriented mindset and a natural ability to identify sales opportunities Problem-solving: Proactive and efficient in resolving customer issues Tech-savvy: Comfortable with technology and good IT skills Work eligibility: Legal right to live and work in Spain, with valid documentation