Trabajos Servicio al Cliente en AlbalCrear alertasSin experiencia

¿Estas buscando un nuevo reto profesional? ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023 ? PANGEA es tu sitio! Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Valencia . Funciones de la posición Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades. Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje. Demostrar un profundo conocimiento de los destinos y de nuestro producto. Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta. Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: Experiencia mínima como asesor/a de viajes de 3 años. Amplio conocimiento de destinos y países. Persona creativa, con grandes habilidades comunicativas y comerciales. Orientación al cliente y a la calidad en su servicio. Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes. Nivel medio-alto de competencia en el uso de herramientas tecnológicas. Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? Participar en un proyecto que está revolucionando el sector de las agencias de viajes. Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. ‍‍‍‍‍‍ Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. Un paquete salarial competitivo, acorde a la responsabilidad del puesto. Plan de Retribución Flexible. Precios especiales para la plantilla y familiares. ✈️ Trabajo híbrido ( un día de teletrabajo/semana ). Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público. Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad. ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!

We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅ Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

ABOUT THE ROLE This role is based in Valencia and is part of the Customer Service team for the Iberia region. The position is focused on delivering a high-quality service to customers while ensuring efficient order management and coordination with internal and external stakeholders. The role plays a key part in ensuring customer satisfaction, operational accuracy and compliance with agreed service levels, contributing to the overall performance of the Iberia business. WHAT ARE YOU GOING TO DO? Manage customer orders from receipt to delivery, ensuring accuracy and timeliness. Act as the main point of contact for customers in the Iberia region. Coordinate with internal departments such as Sales, Logistics, Supply Chain and Finance. Monitor order status, deliveries and potential incidents, proactively communicating with customers. Handle claims, incidents and customer queries, ensuring proper resolution. Ensure compliance with internal processes, customer requirements and agreed service levels. Maintain updated and accurate information in internal systems. Support continuous improvement initiatives within the Customer Service function. WHAT DO YOU BRING? Previous experience in Customer Service, Order Management or a similar role. Customer-oriented mindset with strong communication skills. Good organisational skills and attention to detail. Ability to work collaboratively in a team environment. Comfortable working with ERP systems and MS Office tools. Proactive attitude and problem-solving skills. Fluent Portuguese (required). Good level of English (required). WHAT DO WE OFFER? A 3-month temporary contract. Based in Valencia. Salary according to the applicable Collective Agreement. A structured onboarding and continuous support from the team. Rotating shifts: 09:00 – 17:30 and 10:30 – 19:00. Expected start date: 24 August 2026 (or the previous week, depending on availability). Public holidays worked are compensated in accordance with the Collective Agreement, granting 1.5 days of leave for each public holiday worked. Opportunity to gain experience in a regional role within the Iberia organisation. A collaborative work environment focused on continuous improvement and customer satisfaction.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution Your profile You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You are motivated and eager to learn – your motivation is more important than many years of experience You have very good English, Spanish & French language skills (additional languages are a plus) You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality You have excellent communication skills and enjoy working with customers You are confident in using MS Office – training on our internal software will be provided What we offer you Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability. A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la organización. Buscamos para Marly Camino agencia de viajes boutique, parte del Grupo, reconocida y premiada en España, especializada en el Camino de Santiago y otras experiencias de peregrinación en España, Portugal e Italia, un responsable de Customer Service, posición clave dentro de la empresa. Responsabilidades Responder diariamente emails y llamadas de clientes Resolver consultas sobre nuestros tours regulares y viajes personalizados Asistir a clientes potenciales en la organización de tours privados y experiencias a medida Diseñar propuestas e itinerarios utilizando nuestras plantillas Hacer seguimiento de leads y clientes potenciales Procesar pagos y generar facturas en nuestro sistema Crear y enviar documentos como itinerarios, confirmaciones de pago e invoices Mantener actualizada la información en nuestro software de reservas con extrema atención al detalle Apoyar al equipo y dirección en tareas administrativas y operativas Supervisar el correcto funcionamiento del área de Customer Service Ayudar a priorizar tareas y coordinar flujos de trabajo dentro del equipo Detectar oportunidades de mejora en procesos y organización El perfil que nos encanta tiene: Capacidad de resolución y proactividad Empatía y orientación al cliente Nivel bilingüe en español e inglés, imprescindible Responsabilidad, compromiso y buena organización Capacidad tecnológica, aprendizaje y adaptación Capacidad de liderar equipos Disponibilidad para trabajar presencialmente en Madrid Experiencia previa en Customer Service, idealmente en la industria de viajes o turismo Conocimiento general de geografía de España, Portugal e Italia ¿Cómo es trabajar en IAG7 Viajes? Estabilidad laboral : contrato indefinido, superado el período de prueba, y jornada completa. Participarás de un proyecto ilusionante y en crecimiento , trabajando en equipos comprometidos. En un buen ambiente dentro y fuera de la oficina: disfrutarás de afterworks…, asistencia a espectáculos de la mano de nuestros proveedores.… ¡y mucho más, porque no todo es trabajar! Cultura de diversidad, inclusión e igualdad de oportunidades. Beneficios exclusivos por ser parte del Grupo IAG7 , descuentos en viajes para empleados y familiares y ventajas exclusivas con nuestros proveedores. Plan de bienestar para empleados (retribución flexible, medidas de conciliación…). Oficina bien comunicada en Madrid. Si te interesa la oportunidad, por favor envíanos tu CV ¡Nos encantará conocerte y qué te unas a nuestro equipo y proyecto!

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? Immediate start date A fixed-term contract for 6 months , with potential to extend. Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices. An international, collaborative and dynamic work environment QH University that offers continuous training tools for all seniority levels. Wellbeing, Colleague Resource Groups & other attractive DEI programs. Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice. Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. Communicating with customers and colleagues across different countries. Processing and managing customer orders. Providing updates on order status, shipments, and deliveries. Working closely with Supply Chain, Logistics, Production, and Sales teams. Supporting quotation requests and customer enquiries. Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience Previous customer service, supply chain, or logistics experience is helpful but not essential. We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge Comfortable using Microsoft Office applications such as Outlook, Word, and Excel. Experience with ERP systems is an advantage but not required – we will provide training. Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? A genuine passion for delivering excellent customer service. Strong communication and interpersonal skills. A positive, proactive attitude and willingness to learn. Good organizational skills and attention to detail. Ability to collaborate effectively with others while also managing tasks independently. Adaptability and a solution-focused mindset. A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

Agencia de viajes especializada en viajes escolares, tanto nacionales como internaciones, precisa incorporar un Gestor de viajes con experiencia en grupos. En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones: Contacto con clientes para la gestión de petición de viajes. Elaboración de presupuestos Reservas de actividades y entradas a nivel nacional e internacional. Búsqueda de restaurantes y hoteles Elaboración y gestión de listados de participantes Gestión documental de los viajes Colaborará con el/a superior/a directo en las operaciones de búsqueda y selección de nuevos proveedores. Reserva de vuelos, hoteles o billetes de tren para particulares y grupos. Requisitos: Estudios superiores, valorable relacionados con el sector del turismo IMPRESCINDIBLE experiencia demostrable en puesto similar, deseable en departamento de grupos. Valorable experiencia gestionando viajes escolares Habilidades de comunicación e interpersonales. Capacidad de organización y gestión del tiempo. Conocimiento herramientas de ofimática Idiomas: inglés ALTO y valorable segundo idioma Tipo de contratación y condiciones económicas Contratación a tiempo completo ( indefinido). Condiciones económicas a tratar en entrevista. Horario intensivo a convenir. Inicio en Septiembre 2026

San Sebastián y alrededores, que desempeñe un papel clave en la coordinación administrativa y operativa del día a día, dando soporte tanto a clientes como a equipos internos. Gestión y seguimiento de solicitudes de clientes. Si te identificas con esta oportunidad y quieres formar parte de un e

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions.Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specia

INFINNI is building the infrastructure that powers the creator economy.We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the softw

Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.Contribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/

Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro d

Shape the future of logistics with us!Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengt

Serás la cara visible de la estación, realizando ventas, asesoramiento y gestiones de caja, manteniendo la imagen de la tienda y asegurando una experiencia de cliente excelente. Ofrecen formación continua y oportunidades de desarrollo dentro del grupo. Jornada completa, contrato temporal por sust

Solo Talento | RH Soluciones en Valencia busca un profesional para gestionar y realizar el seguimiento de la cartera de pedidos, asegurando disponibilidad de producto y cumplimiento de plazos. Se valora experiencia en atención al cliente en entornos industriales y buen dominio de Excel para actuali

El candidato ideal debe tener flexibilidad horaria y un título básico en educación, además de valorar la experiencia en atención al cliente. Integracee busca un Agente de Persona con Movilidad Reducida en Valencia. Se requiere atención y asistencia a las personas con discapacidad, acompañamie

En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones:Contacto con clientes para la gestión de petición de viajes. Requisitos:Estudios superiores, valorable relacionados con el sector del turismoIMPRESCINDIBLE experiencia demostrable en puesto similar, des

MisiónContribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/o con aseguradora extranjera), asegurando el cumplimiento de los procesos corporativos, la normativa vigente y los estándares de calidad, s

Protegerse busca un profesional para su equipo de Gestión Canal en Valencia, enfocado en la captación y fidelización de distribuidores.

Administrativo/a de atención al público para puesto en Paterna.

ph3Job Overview /h3pShape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service Asset Specialist to strengthen our EMEA team. As the primary point of contact for customers in the EMEA region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). /ph3Responsibilities /h3ulliProvide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries. /liliMaintain data and set up new customers, building long‑term relationships through excellent service. /liliMonitor daily warehouse movements and proactively identify and address discrepancies. /liliCoordinate inventory checks, taking responsibility for communication, analysis, and follow‑up. /liliHandle quality‑related issues and stay in close contact with the quality department until resolution. /li /ulh3Qualifications /h3ulliCompleted vocational training as an industrial clerk, office administrator, or comparable experience in customer service. /liliVery good English, Spanish French language skills (additional languages are a plus). /liliConfident in using MS Office; training on our internal software will be provided. /li /ulh3Benefits Contract /h3ulliFixed‑term contract for 1 year, with the possibility of extension into a permanent contract. /liliCompetitive remuneration package aligned with your skills and experience. /liliLocal benefits applicable to the Madrid (Spain) location. /liliHome‑office up to 2 days/week possible after the onboarding period. /liliContinuous investment in your personal and professional development through training and coaching. /li /ulpYour personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position. /p /p #J-18808-Ljbffr

Tosca is seeking a Customer Service & Asset Specialist to support the EMEA region from our Madrid office. ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. You will manage onboarding, order-to-invoice coordination, and day-to-day customer support, while collaborating with internal teams to ensure smooth processes. The role requires strong English, Spanish, and French skills, plus proficiency in MS Office. A fixed-term contract for 1 year with potential extension and home-office options after onboarding are offered. xcskxlj #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

TÉCNICO/A CUSTOMER SERVICEAunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service.Dependencia jerárquica : Responsable Customer Service & Customer CareBasado:Valencia, España.Misión:Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano.Funciones:Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación).Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos.Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos.Mantener actualizadas la base de datos de la clientela y pedidos.Registrar e informar sobre reclamaciones y feedback recurrente de la clientela.Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento.Mantener una comunicación clara, profesional y empática con la clientela.Requisitos:Formación: Formación en Comercio Internacional, Administración, Logística o similares.Conocimiento de procesos de exportación, transporte y facturación.Experiencia previa en atención a la clientela, idealmente internacional.Informática:Paquete Office Completo nivel de usuario.Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos.Idioma. Nivel alto Inglés. Se valorará otro idioma.Competencias:Proactividad.Atención a la clientela eficaz y empática.Resolución de Problemas.Comunicación clara.Planificación, organización y seguimiento detallado.OfrecemosContrato de trabajo indefinido a tiempo completo. xcskxljFormar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa.En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

ABOUT THE ROLE This role is based in Valencia and is part of the Customer Service team for the Iberia region. The position is focused on delivering a high-quality service to customers while ensuring efficient order management and coordination with internal and external stakeholders. The role plays a key part in ensuring customer satisfaction, operational accuracy and compliance with agreed service levels, contributing to the overall performance of the Iberia business. WHAT ARE YOU GOING TO DO? Manage customer orders from receipt to delivery, ensuring accuracy and timeliness. Act as the main point of contact for customers in the Iberia region. Coordinate with internal departments such as Sales, Logistics, Supply Chain and Finance. Monitor order status, deliveries and potential incidents, proactively communicating with customers. Handle claims, incidents and customer queries, ensuring proper resolution. Ensure compliance with internal processes, customer requirements and agreed service levels. Maintain updated and accurate information in internal systems. Support continuous improvement initiatives within the Customer Service function. WHAT DO YOU BRING? Previous experience in Customer Service, Order Management or a similar role. Customer-oriented mindset with strong communication skills. Good organisational skills and attention to detail. Ability to work collaboratively in a team environment. Comfortable working with ERP systems and MS Office tools. Proactive attitude and problem-solving skills. Fluent Portuguese (required). Good level of English (required). WHAT DO WE OFFER? A 3-month temporary contract. Based in Valencia. Salary according to the applicable Collective Agreement. A structured onboarding and continuous support from the team. Rotating shifts: 09:00 – 17:30 and 10:30 – 19:00. Expected start date: 24 August 2026 (or the previous week, depending on availability). Public holidays worked are compensated in accordance with the Collective Agreement, granting 1.5 days of leave for each public holiday worked. Opportunity to gain experience in a regional role within the Iberia organisation. A collaborative work environment focused on continuous improvement and customer satisfaction.

A global customer service provider is seeking a Customer Service Sales Representative in Valencia. The role requires proficiency in Dutch and English, along with strong communication and IT skills. Responsibilities include handling inbound customer requests and managing post-sales tasks. The position offers a full-time contract with a gross salary of €19,623.94 per year plus potential bonuses. Candidates with a passion for sales and customer care are encouraged to apply.br#J-18808-Ljbffr

pIDECO S.A. in Valencia, Spain is seeking a multilingual Customer Service Representative to support our international customers throughout the order process. /ppYou will handle inquiries by phone and email, process orders, provide product information, and coordinate with Sales, Production and Logistics to ensure smooth fulfillment and timely responses. The role requires Fluent English, Spanish and French, strong communication skills, and experience with CRM/ERP systems. /p #J-18808-Ljbffr

Dutch Speaking Customer Service Advisor - Work RemoteJoin our vibrant team atMercier Consultancy MDas a Dutch Speaking Customer Service Advisor and enjoy the flexibility of remote work! We are seeking enthusiastic individuals who are passionate about providing exceptional customer service to join our network of on-demand professionals. In this role, you will assist Dutch-speaking customers with their inquiries and ensure they receive top-notch support. Your journey will begin with an intensive training program designed to equip you with all the knowledge and skills necessary to excel.Base pay rangeThis position's pay range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Key ResponsibilitiesEngage with Dutch-speaking customers via phone, email, and chat to resolve inquiries and provide support.Deliver an outstanding customer experience by addressing questions, concerns, and requests promptly.Document all customer interactions accurately in our llaborate with team members to share insights and improve service delivery.Stay updated on product offerings and company policies to assist customers effectively.RequirementsFluency in Dutch (both written and spoken) is essential; proficiency in English is an advantage.Previous customer service experience is a plus, but a positive attitude and eagerness to learn are more important.Excellent communication and interpersonal skills.Ability to work independently and manage your time effectively while meeting deadlines.Tech-savvy with a good understanding of CRM systems and various communication platforms.Self-motivated, adaptable, and able to thrive in a remote work environment.Benefits3-month fully supported training in Greece with relocation package.Access to remote work opportunities worldwide after training.Inclusion in a global on-demand agent database with exclusive client contracts.Professional growth and career advancement within Mercier working and mentorship opportunities with international client service leaders.Seniority levelEntry levelEmployment typeFull-timeJob functionCustomer ServiceIndustriesIT Services and IT Consulting

ph3Tasks /h3 pIn this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry. /p pYou will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space. /p pbThe responsibilities: /b /p ul liCommunication: Connect with B2B customers via phone and email, providing service-oriented solutions. /li liAdministration: Keep things organized by handling admin tasks and following up on questions and requests. /li liTeamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated. /li /ul h3Requirements /h3 pbYour profile: /b /p ul liNative-level proficiency in Danish (both spoken and written) and a good command of the English language. /li liA high school diploma or equivalent qualification is necessary. /li liPrevious customer service experience is a bonus but not a deal-breaker. /li liYour communication skills should be on point for confidently interacting with customers. /li liYou are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently. /li liJuggling tasks and paying attention to detail is your thing, especially in a fast-paced environment. /li liComfortable using computer systems and various software applications. /li liAbility to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs. /li /ul h3Benefits /h3 ul libBase salary: /b €1,559.25 gross per month (based on a 39-hour contract) /li libMonthly bonus: /b ul li€200 gross per month (based on planning adherence quality). /li liAfter 6 months, the bonus increases to €300 per month with new targets. /li liAfter 12 months, the bonus goes up to €350 per month with additional targets. /li liAfter 18 months, the base salary increases to €1,600, plus the €350 monthly bonus. /li /ul /li libPermanent contract /b after a 1-month probation period /li liYou accrue b1.9 paid holidays /b per month /li liOpportunities for bgrowth and professional development /b /li liA bdiverse, supportive, and collaborative team environment /b /li libUnlimited coffee and fresh fruit /b on office days for an energy boost /li liA bdiverse, friendly, and collaborative team culture /b /li libTax free benefits /b (restaurant/Transport/Day Care) /li liAccess to a bmental health and well-being support app /b /li libFree online Spanish lessons /b outside working hours /li /ul pIf these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together. /p /p #J-18808-Ljbffr

Acerca del rol Envíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud. Como Customer Service Manager, tu misión principal será garantizar una experiencia de cliente excepcional y coherente en todos nuestros puntos de contacto. Liderarás al equipo, optimizarás procesos y asegurarás que cada interacción refuerce la relación de confianza con la marca. ¿Cuál será tu misión? • Liderazgo de equipo: coordinar, motivar, planificar turnos y diseñar planes de formación continua., • Transformación y automatización del servicio: diseñar y ejecutar una hoja de ruta de modernización incorporando automatizaciones, IA y herramientas de autoservicio., • Excelencia en la atención: supervisar la resolución de reclamaciones, incidencias, cambios y devoluciones, garantizando que las consultas se resuelvan en una única interacción cuando sea posible., • Optimización basada en datos: analizar motivos de contacto para detectar oportunidades de automatización, mejora de producto o reducción de incidencias, trabajando transversalmente con Tecnología, Producto y Marketing., • Gestión tecnológica y KPIs: supervisar el uso de CRM y sistemas de ticketing, definir KPIs y elaborar informes periódicos proveyendo mejoras., • Cumplimiento y normativas: garantizar el cumplimiento de normativa de protección de datos, derechos del consumidor y políticas corporativas., • Visión transversal: colaborar con otros departamentos para resolver incidencias, evaluar sugerencias y asegurar mejora continua. ¿Qué buscamos en ti? • Formación: Grado en ADE, Comunicación, Marketing o similar., • Experiencia: 3-5 años gestionando departamentos de Atención al Cliente, preferiblemente en Retail o e-commerce, con liderazgo de equipos., • Mentalidad tecnológica y mejora continua: experiencia implementando automatizaciones, chatbots, workflows inteligentes o soluciones de IA, evaluando herramientas del mercado., • Dominio de herramientas: uso cómodo de CRMs y sistemas de ticketing (Zendesk, Gorgias, etc.) y habilidad para analizar datos y métricas., • Customer Centric: orientación total a la clienta, equilibrando sus necesidades con objetivos empresariales., • Liderazgo empático y comunicación: inspirar, formar y sacar lo mejor del equipo, con excelentes habilidades comunicativas internas., • Resolución y proactividad: metódico, anticipar problemas y proponer mejoras a procesos., • Orientación a eficiencia sin perder humanidad: equilibrar automatización y trato personalizado. ¿Qué ofrecemos? Descuento exclusivo en nuestras joyas. Café, fruta y acceso a un equipo de más de 350 personas. Plan de retribución flexible. Crecimiento real en una empresa valenciana en expansión. Valores • Team work, dream work., • Trust the process., • Always proactive & positive., • Enjoy all of it. Valemos la igualdad de oportunidades y la diversidad. xcskxlj Si te identificas con la vacante y tienes ganas de crecer, aplíca. #J-18808-Ljbffr

As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.Sweet Carolina Travel, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.Key ResponsibilitiesEngage with client inquiries across email, phone, and messaging channels with timely, polished communication.Support travelers with booking updates, modifications, cancellations, and special requests.Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.Follow up to confirm trip details and gather feedback post‑travel.Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.BenefitsFully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.Exclusive travel perks and access to industry‑only discounts.Professional development through ongoing training, mentorship, and team munity culture where passion for travel, connection, and meaningful memories drives everything we do.What We’re Looking ForStrong written and verbal communication skills.Experience in customer service—ideally in travel, tourism, or hospitality.High attention to detail with strong organizational and follow‑through habits.Tech‑savvy and quick to adapt to new systems and booking tools.A genuine love for travel and helping others design unforgettable journeys.

Description What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: - Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintained - Provide cover for other Agents in their absence, either within the same team or across teams - Understand and comply with administrative duties including holiday, sickness and overtime - Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction Requirements Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in Danish and are fluent in English - 1+ year working CS experience is required, automotive industry experience is plus. - Driving electric vehicles or having working experience in electric vehicles is preferred - Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration required. - Good disposition to work in a customer service environment - Customer care skills – ability to listen to and understand the customers’ need - Ability to take ownership of, and progress calls to resolution or to escalate call to resolution - A minimum of 6 months commitment is required for this role. Offer What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week: Monday to Friday 09:00-18:00 / 08:00-17:00 rotative - Permanent contract - Salary 21.700 euros gross/year + up to 2.000 euros gross/year in bonus - Central location in Valencia - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses

Experteer Overview Como Account Manager, impulsarás a los asesores de ventas para alcanzar su máximo potencial. Traducirás la estrategia en acción, superando obstáculos y optimizando resultados con datos y dashboards. Serás motor de rendimiento, construyendo relaciones sólidas y manteniendo una cultura de ownership, velocidad y foco en el cliente. Trabajarás en un entorno de alto impacto dentro de una Proptech en rápido crecimiento, con visión de expansión y transformación de transacciones inmobiliarias. Compensaciones / Beneficios • Analizar el rendimiento comercial de los asesores usando dashboards y KPIs • Detectar bloqueos o cuellos de botella y actuar para resolverlos • Construir relaciones sólidas con los asesores, con exigencia y acompañamiento • Participar activamente en el proceso comercial (llamadas, seguimientos, cierres) cuando sea necesario • Representar la cultura Huspy: ownership, velocidad, foco en el cliente y obsesión por los resultados Responsabilidades • Mínimo 2 años de experiencia en Account Manager en el sector inmobiliario • Plus si tiene experiencia en startup • Mentalidad 100% analítica; manejo de funnel y datos • Dominio de Excel o Google Sheets; experiencia con BI (Looker, Tableau) es valorada • Excelentes habilidades de comunicación, influencia y resolución de conflictos • Actitud proactiva, resiliente, con visión estratégica pero hands-on Requisitos principales • Tarjeta Pluxee con valor de 240 por mes • 26 días de vacaciones al año • Rol de alto impacto en una Proptech de mayor crecimiento en Europa • Desarrollo acelerado en una cultura de performance y ownership • Acceso a tecnología, data y herramientas de primer nivel • Ambiente colaborativo, ambicioso y con mentalidad de escala

pConfidential Careers in Valencia, Spain, seeks an exceptional account manager to shape growth and implement the company’s sales strategy, focusing on developing the business in the French region. /ppYou will report to the Global Territory Manager and operate in a matrix organization with sector, channel, and support teams, driving revenue growth through close partnerships and cross-functional collaboration across Sales, Finance, and Supply Chain. /p #J-18808-Ljbffr

Seeking a German-speaking Account Manager to manage existing clients, improve performance, and drive growth in the real estate/hospitality sector. Focus on relationship building, problem-solving, and optimizing client listings.

Misión del Puesto /h3 pProporcionar soporte administrativo y operativo al departamento de Food Beverage para dominar su funcionamiento, organización y estándares de calidad, asegurando la eficiencia y la excelencia en el servicio.Responsabilidades Administrativas /h3 ul liAnalizar informes de in

pProdevelop busca fortalecer su equipo comercial con un perfil de gestión de cuentas estratégicas. Se requiere experiencia en ventas B2B y metodología de venta consultiva para gestionar cuentas clave y liderar procesos de negociación. /ppEl candidato participará en desarrollo de negocio, licitaciones y expansión internacional, manteniendo relaciones de confianza con clientes y mejorando la propuesta de valor de soluciones SaaS y servicios tecnológicos. /p #J-18808-Ljbffr

Responsabilidades Administrativas Analizar informes de ingresos y gastos para evaluar el rendimiento financiero del departamento Participar en la ingeniería de menú mediante el análisis de rentabilidad y popularidad de los platos Gestionar solicitudes de compra de material bajo el cumplimiento de

ph3Job Description /h3 pAugusta Life Sciences is pleased to offer a great opportunity for a driven and goal-focused Account Manager to join our sales team. You will build and sustain relationships with clients in a designated area, supporting our mission to provide top‑tier solutions in the life sciences field (Flow Cytometry). This role is vital as you will play a key part in grasping client needs, promoting our innovative services, and ensuring client happiness and dedication. /p h3Job Responsibilities /h3 ul liDevelop and maintain strong, long‑lasting relationships with a portfolio of assigned clients. /li liOperate as the lead point of contact for any and all matters specific to your customers. /li liClearly communicate the value proposition of Augusta Life Sciences' services to clients. /li liIdentify and cultivate new business opportunities within existing accounts and through proactive prospecting efforts. /li liNegotiate contracts and close agreements to improve profits. /li liCollaborate with internal teams (science, operations, marketing) to ensure successful project delivery and client happiness. /li liPrepare regular reports on account status, sales forecasts, and client feedback. /li liStay up-to-date with industry trends, market activities and competitors. /li liAttend industry conferences and events to network with professionals and represent Augusta Life Sciences. /li /ul h3About You /h3 ul liBachelor's degree in a life science field (Biology, Chemistry, Pharmacy) or equivalent experience. /li liProven professional background as an Account Manager, Key Account Manager, Sales Account Manager, or a related role, ideally in the life sciences or laboratory field. Experience with Flow Cytometry is a plus. /li liFluent English. /li liProficiency in CRM software (Salesforce) and Microsoft Office Suite. /li liLocation: Valencia or Sevilla. /li /ul h3Salary Range /h3 p45.000€ – 53.000€ annually. /p h3Location /h3 pValencia or Sevilla. /p pWe are an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. /p pTo learn more about BD visit /p /p #J-18808-Ljbffr

ppAre you fluent in bDutch /b and passionate about building strong client relationships? Join our dynamic team as an bAccount Manager (Dutch-speaking) /b, working on exciting projects while living in the beautiful coastal cities of bBenalmádena /b or bValencia, Spain /b. This role offers the perfect balance of professional growth and an exceptional lifestyle in vibrant Spanish locations. /p h3What You'll Do /h3 ul liServe as the primary point of contact for Dutch-speaking clients, building strong, long-term relationships /li liUnderstand client needs, provide strategic guidance, and ensure services meet or exceed expectations /li liManage projects from inception to completion, coordinating internally with operations, marketing, and product teams /li liMonitor account performance, prepare reports, and proactively address challenges /li liIdentify opportunities to upsell or expand services, helping clients maximize value /li liCollaborate closely with international teams to align on objectives, strategies, and results /li /ul h3Who You Are /h3 ul liFluent in bDutch /b and proficient in bEnglish /b /li liPrevious experience in account management, client services, or business development /li liExcellent interpersonal, communication, and negotiation skills /li liHighly organized, proactive, and able to manage multiple accounts simultaneously /li liResults-oriented, with strong problem-solving abilities and attention to detail /li liComfortable working in a fast-paced environment and adapting to client needs /li /ul h3What We Offer /h3 ul liCompetitive salary with performance-based bonuses /li liOpportunity to work in bBenalmádena /b or bValencia /b two of Spains most vibrant and culturally rich cities /li liSupportive and collaborative international team environment /li liCareer growth and professional development opportunities /li liDynamic, client-facing role with direct impact on business success /li /ul h3Life in Benalmádena Valencia /h3 pbBenalmádena /b offers stunning beaches, lively marinas, and a relaxed coastal lifestyle with excellent amenities. bValencia /b, a larger city, combines historical charm with modern culture, beaches, and a vibrant social scene. Both locations provide sunshine, delicious cuisine, and a welcoming international community making them ideal places to work and live. /p pIf you're ready to manage key accounts, grow professionally, and enjoy life in sunny bBenalmádena /b or bValencia /b, bapply today /b! /p /p #J-18808-Ljbffr

ppbGet ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most exciting and fast-growing brands. Join our international community of passionate professionals, where personal and professional growth are at the heart of everything we do. /b /p h3Behind the brand. /h3 pWinparts is one of the leading online automotive retailers in Europe, helping customers find the right car parts, accessories and maintenance products quickly and easily. /p pDriven by expertise, innovation and customer focus, Winparts has built a strong reputation as a trusted partner for both car enthusiasts and everyday drivers. With an extensive assortment, expert advice and a commitment to exceptional service, Winparts helps customers stay on the road with confidence. /p pTheir values say it all: Be the Expert, show you care, drive growth, keep it real and stay curious. /p h3How you make an impact. /h3 ul liYou wow customers through phone, email, WhatsApp and chat interactions /li liYou support customers throughout their entire journey, from product advice to orders and returns /li liYou provide expert guidance and help customers find the right solution for their vehicle-related needs /li liYou identify opportunities to advise customers and recommend suitable products /li liYou take ownership of customer questions and ensure a smooth and positive experience /li liYou demonstrate empathy and solution-oriented thinking when handling customer issues /li liYou collaborate with internal teams to continuously improve customer experience and processes /li liYou contribute to customer satisfaction, loyalty and business growth through every interaction /li /ul h3What we value in you. /h3 ul liYou speak native-level French /li liAdditional language skills, especially Dutch, are considered a strong plus /li liYou are available full-time (39 hours per week) /li liYou have experience in customer service, sales, customer experience or a similar customer-facing role /li liYou are highly educated and possess strong communication skills /li liYou combine empathy with a commercial mindset and enjoy advising customers /li liYou are proactive, dedicated and take ownership of your work /li liYou enjoy solving problems and creating positive customer experiences /li liYou are comfortable working in a dynamic and fast-paced environment /li liYou are digitally savvy and familiar with CRM systems and online tools /li liYou are curious, eager to learn and motivated to become an expert in your field /li /ul h3Working hours. /h3 pThe service operates /p ul liMonday to Friday between 09:00 and 21:00 and Saturdays between 09:00 and 17:00. /li liFlexibility to work within these opening hours is required. /li /ul h3The extras you'll love. /h3 ul liExperience a vibrant scale-up culture while collaborating with some of the coolest brands in Europe /li liBreakfast and lunch on us – because fueling your day matters /li liSpanish health insurance – we've got your well-being covered /li liFree Spanish classes – unlock a new language and immerse yourself in the local culture /li liCareer growth opportunities – take your skills to the next level with endless development paths /li liMonthly events and socials – from boot camps to the coolest team-building activities, we know how to keep things exciting /li liRelocation support – we'll help you settle into Spain smoothly, from handling admin to offering tips on local life /li /ul pJoin us for more than just a job, be part of an unforgettable journey while helping customers find the right solution and keeping them moving with confidence. /p /p #J-18808-Ljbffr

Client Senior Service SpecialistSkip to main content# CareersClient Senior Service Specialist page is loaded## Client Senior Service SpecialistApplylocations: UAEtime type: Full timeposted on: Posted 20 Days Agotime left to apply: End Date: August 30, 2026 (30+ days left to apply)job requisition id ¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan. **About us **Looking for your next challenge? Allfunds (AMS: ALLFG) is a fast-paced, dynamic, Wealthtech leader with 17\ • offices around the globe and our employees are the best at what they do. We have a relentless passion for quality and a drive to keep ahead of the competition. We also have a strong business foundation built by experts over 20 + years ago, with the flexibility and agility of start-up. As a Wealthtech, Allfunds blends our wealth management expertise with the innovation and creativity of a fintech. We have over €1.7 trillion assets under administration and are the leading B2B platforms for the fund industry. We built and continue to evolve a digital ecosystem that covers the entire fund distribution value chain and investment cycle, with solutions including dealing and execution, data analytics, regulatory solutions, ESG tools, blockchain, and alternative investments. Founded in Madrid in 2000, Allfunds offers international opportunities, a commitment to work-life balance, competitive benefits packages including flexible holidays, and continued training and development. This is under-pinned by our values to have a positive social impact on the markets in which operate. If you are open to new prospects, an adaptable professional, and enjoy collaborating with diverse and inclusive people, then Allfunds is the place for you. *\ *Brazil, Chile, Colombia, France, Hong Kong, Italy, Luxembourg, Miami, Poland, Shanghái, Singapore, Spain (Madrid/Valencia), Sweden, Switzerland, United Arab Emirates and United Kingdom. *Our purpose **Our purpose is to transform the WealthTech industry. Allfunds. is achieving this through a deep commitment to quality and outstanding human capital, by providing the best service for our clients, and by creating value for all our stakeholders. For our employees.We believe that our people’s talent is what creates our world-class service. Allfunds' employees are high performers and team players who live our core values. We encourage them to grow professionally and personally, and to stretch themselves to achieve their goals. **What you will find when working at Allfunds We believe in: * All for Excellence All of our experience and expertise, along with the passion we put in everything we do. So, our clients, employees, and partners can count on us for the best services. • All for Accountability We always looking to make a difference through our transparent and responsible attitude towards people and society., • All for Empowerment We work to continuously enhance our tools and services to make them accessible to our clients., • All for Inspiration People are our driving force and helping them to reach their goals is our biggest motivator. That is why we aim to adapt to their needs and wants, accompany them on their journey, and inspire them to reach their dreams.If you believe you match these values, we look forward to meeting you. **Diversity, Equity and Inclusion **For Allfunds, Human Capital is at the heart of the company’s strategy and results, as well as part of our ESG strategy. DEI, represents the acronym of Diversity, Equity and Inclusion and how we understand it within our group. For Diversity Allfunds includes ways in which people differ, encompassing the different characteristics that make one individual different from another. For Equity Allfunds encompasses the policies and practices used to ensure fair treatment, opportunity, and advancement for all employees. For Inclusion Allfunds creates a working environment in which any individual can be and feel welcomed, respected, supported, and valued. Through DEI, Allfunds fosters a culture that recognizes and minimizes bias. **Sounds interesting? Please take a closer look... ## Client Services Role – Allfunds The Client Services function on the Allfunds serves as the primary operational and relationship bridge between the B2B wealthtech ecosystem and its institutional clients, including asset managers, wealth managers, private banks, and distributors. The overarching goal is to deliver seamless fund execution, efficient onboarding, and consistent operational support.### Key Responsibilities **1. Relationship Management & Post-Onboarding Support * Main Point of Contact: Serve as the dedicated operational contact for institutional clients following their onboarding. • **Client Retention: Build and maintain strong relationships to ensure client satisfaction and long-term revenue stability. • **Reviews & Meetings: Lead regular operational reviews, SLA assessments, and client workshops to strengthen collaboration. **2. Client Onboarding & Asset Migration * Implementation Support: Partner with Sales and Compliance during scoping, setup, and configuration for new clients. • **Asset Migration: Manage the transfer of complex portfolios and fund shares into the Allfunds ecosystem. • **Due Diligence: Guide clients through platform training, operational due diligence, and KYC/AML documentation processes. **3. Operational Support & Problem Resolution * Issue Escalation: Oversee and resolve daily operational challenges, including trading anomalies, settlement breaks, and data discrepancies. • **Stakeholder Coordination: Collaborate with IT, Transfer Agencies, Fund Operations, Compliance, and Treasury to address complex queries. **4. Process Improvement & Reporting * Performance Reporting: Deliver transparent operational reports and KPI dashboards to clients and internal stakeholders. • **System Testing: Participate in user acceptance testing (UAT) to enhance client interfaces and platform tools.### Similar Jobs (1)#### Global Client Services Specialist 2locations: Madridtime type: Full timeposted on: Posted 21 Days Agotime left to apply: End Date: August 29, 2026 (30+ days left to apply)### Join Allfunds and make a difference!Allfunds (AMS:ALLFG) is one of the leading B2B WealthTech platforms for the funds industry, offering fully integrated solutions for both Fund Houses and Distributors. Allfunds has built and continues to evolve an ecosystem that covers the entire fund distribution value chain and investment cycle, with solutions including dealing and execution, data and analytics tools, RegTech, Sustainability, portfolio monitoring and bespoke digital solutions.Founded in 2000, today Allfunds has 1.3€ trillion under administration, 17 offices around the globe and more than 1,000 employees committed to delivering best in class service and leading technology for its users. xcskxlj *Please be informed that Allfunds has an Internal Information System & Reporting Channel available for you ( _channel=true ). #J-18808-Ljbffr

Allfunds, founded in Madrid, is seeking a Client Services Senior Specialist to serve as the primary operational contact for institutional clients, ensuring smooth onboarding and ongoing service. ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar. You will coordinate with Sales, Compliance and IT, manage asset migrations, address trading issues, provide performance xcskxlj reports, and support KPI dashboards to maintain high client satisfaction. #J-18808-Ljbffr

Implantar y hacer seguimiento de acciones de marketing vinculadas al programa de ventajas Mundo Consum, así como en la evolución de las ventajas comerciales ofrecidas para socios clientes.

Gestión de cartera de clientes, negociación y venta consultiva. Mantener contacto y fidelización, ampliando el negocio.

Apex Group Ltd, located in Valencia, is seeking a Client Onboarding Specialist to support the onboarding function. Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa. The role involves coordinating the onboarding process across various teams, ensuring compliance, and building client relationships. Candidates should possess a degree in Law, Business, or Finance, along with 1-3 years of relevant experience. The firm offers private health insurance, a hybrid working model, and opportunities for professional development. xcskxlj #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Protegerse busca un profesional para su equipo de Gestión Canal en Valencia, enfocado en la captación y fidelización de distribuidores. Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo. Con al menos 3 años de experiencia en ventas, el candidato ideal será proactivo, con alta capacidad de comunicación y orientación al cliente. Se valoran estudios superiores y experiencia en TI y Ciberseguridad. xcskxlj Ofrecemos un entorno dinámico con oportunidades de crecimiento, formación técnica y un salario fijo con retribuciones adicionales. #J-18808-Ljbffr

ph3About the Company /h3 pA globally recognized customer experience and digital solutions company is expanding its international team and looking for Italian-speaking Customer Service Agents to join a multicultural environment in Lisbon. /p pThis opportunity is ideal for candidates seeking international experience, career stability, and long-term growth while living in one of Europe's most vibrant and international cities. /p pbLanguage: /bItalian + Englishbr/bLocation: /bLisbon, Portugal /On-Sitebr/bRelocation Support: /b Available for Candidates with Work Permit /p h3What We're Looking For /h3 ul liFluent Italian and good English communication skills /li liCustomer-oriented mindset and strong communication abilities /li liComfortable working in a dynamic environment /li liProblem-solving skills and adaptability /li /ul h3What You'll Do /h3 ul liSupport customers via phone, email, and chat /li liResolve inquiries efficiently while maintaining high customer satisfaction /li liProvide accurate information using internal systems and support tools /li liCollaborate with multicultural teams in a customer-focused environment /li /ul h3Compensation Benefits /h3 ul li1,000€ gross salary x14 salaries /li liAttendance Welcome Bonus /li liMeal allowance, Health Insurance /li liRelocation support for candidates with work authorization /li /ul pbBuild your international career in Lisbon while joining a globally established environment where growth, international exposure, and long-term opportunities come together... /b /p /p #J-18808-Ljbffr

Shape the future of logistics with us!¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you'll play a key part in delivering a smooth and positive customer experience — from onboarding and order‐to‐invoice coordination to reliable day‐to‐day support. You'll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits (applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.