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ppAngeles City, PH /p h3POSITION OVERVIEW /h3 pMCI is a leading tech‑enabled business services company offering Customer Experience (CX), Business Process Outsourcing (BPO) and XaaS solutions to diverse industries. The company operates contact centers both on‑site and remote, focusing on enhancing customer journeys and driving scalability. /p pWe are hiring Call Center Representatives to handle inbound and outbound customer service initiatives for a portfolio of well‑known clients. The role requires strong written and spoken English and prior call‑center experience. Candidates must live within 80 km of our office. /p h3YOU’LL ALSO NEED /h3 ul liA high‑speed internet connection /li liA quiet work environment /li liHigh proficiency in English /li liExperience working from home /li /ul pComplete the full application on our careers page, including screening questions and a brief pre‑employment test. /p h3POSITION RESPONSIBILITIES /h3 ul liHandle inbound and outbound calls professionally and efficiently. /li liResolve customer issues on the first call through effective problem‑solving. /li liResearch and retrieve information across systems to support customer needs. /li liAccurately document interactions and process claims. /li liGuide customers through options to find the best solutions. /li liFollow scripts, policies, and procedures while using available resources. /li liProtect customer privacy and handle sensitive information appropriately. /li liEscalate complex issues to the appropriate team members. /li liStay current with training, updates, and program knowledge. /li liMaintain consistent attendance and adhere to scheduling requirements. /li /ul h3CANDIDATE QUALIFICATIONS /h3 ul liMust be 18 years or older. /li liHigh school diploma or equivalent. /li liPrevious call‑center experience. /li liWork‑from‑home experience. /li liStrong command of the English language. /li liTyping speed of 20 WPM or more. /li liHigh‑speed internet connection. /li liBasic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). /li liFamiliarity with Windows operating systems. /li liSkilled in troubleshooting and follow‑up. /li liAble to multitask and self‑manage effectively. /li liExcellent interpersonal skills. /li /ul h3CONDITIONS OF EMPLOYMENT /h3 ul liMust be authorized to work in the country where the job is based. /li liMust be willing to submit up to a LEVEL II background and security investigation with a fingerprint. Job offers are contingent on background results. /li liMust be willing to submit to drug screening. Job offers are contingent on screening results. /li /ul h3EEO STATEMENT /h3 pMCI is an equal‑opportunity employer. We do not discriminate on the basis of age, ancestry, color, family medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, veteran status, race, religion, sex, sexual orientation, or other protected characteristics. /p /p #J-18808-Ljbffr

ph3Job Overview /h3 pMCI is a leading tech‑enabled business services provider seeking a skilled and motivated Customer Service Representative (Voice) to manage inbound and outbound calls for our offshore clients. The role demands professionalism, empathy, and efficiency in a fast‑paced environment. /p h3Key Responsibilities /h3 ul liHandle inbound and outbound calls in a courteous, timely, and professional manner. /li liListen actively to understand customer needs and provide effective solutions. /li liResearch systems, update information, and collaborate with other departments when required. /li liFollow all client processes, scripts, policies, and procedures accurately. /li liUse knowledge base and training resources to resolve customer inquiries effectively. /li liEnsure first‑call resolution through troubleshooting and problem‑solving. /li liAccurately document and process customer interactions. /li liHandle sensitive customer data with discretion and confidentiality. /li liEscalate complex concerns to supervisors or managers when appropriate. /li liStay up‑to‑date by attending meetings, training sessions, and reviewing new materials. /li liConsistently meet attendance, scheduling, and performance expectations. /li /ul h3Candidate Qualifications /h3 ul liHigh school diploma or equivalent. /li liStrong English communication skills, both oral and written. /li liMinimum of 6 months of call‑center experience (voice, email, or chat support with US accounts). /li liTyping speed of 40+ WPM with 95% accuracy. /li liGrammar assessment score of 85% or higher and comprehension score of 90% or higher. /li liProficiency with Windows PC applications and quick learning of new systems. /li liBasic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). /li liKnowledge of CRM platforms is a plus. /li liStrong skills in troubleshooting, conflict resolution, and negotiation. /li liAbility to multi‑task, self‑manage, and stay focused under pressure. /li liTeam‑oriented, empathetic, and customer‑focused mindset. /li liHighly reliable with consistent attendance and punctuality. /li liFlexibility to work shifts, weekends, and holidays. /li /ul h3Conditions of Employment /h3 ul liMust be authorized to work in the country where the position is located. /li liMust be willing to submit to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on investigation results. /li liMust be willing to submit to drug screening. Job offers are contingent on screening results. /li /ul h3Compensation Benefits /h3 ul liHealth maintenance organization (HMO) coverage for employees and dependents. /li liDental coverage. /li liMeal allowance during training. /li liCareer growth and learning opportunities. /li liAllowances for rice, clothing, laundry, and meals. /li liPerformance and loyalty bonuses. /li liFrequent workplace health and safety measures. /li liOpportunities for advancement and promotion. /li liEmployee shuttle services. /li liCompany retreats and off‑site events. /li liRecognition gifts, raffles, and other in‑office rewards. /li /ul h3Physical Requirements /h3 pThis is an office‑based role. The employee will be largely sedentary, using a computer and telephone headset for long periods. The employee may occasionally be required to move about the office, reach in any direction, raise or lower objects, and exert force up to forty pounds. /p h3Reasonable Accommodation /h3 pConsistent with the Americans with Disabilities Act (ADA), MCI and its affiliates provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. /p h3Diversity Equal Opportunity /h3 pMCI maintains a work environment free from discrimination. All aspects of employment are based solely on merit and qualifications. MCI does not discriminate on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. /p h3Equal Employment Opportunity /h3 pMCI is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, national origin, sex, disability, age, or veteran status. /p /p #J-18808-Ljbffr

ph3Position Overview /h3 pMCI is looking for Customer Service Representatives to provide inbound customer support, technical troubleshooting, help desk assistance, and back‑office processing for commercial and public sector clients. /p h3Key Responsibilities /h3 ul liManage inbound calls, chats, and emails with professionalism and empathy. /li liResolve product, process, and basic technical inquiries while aiming for first‑contact resolution. /li liIdentify customer needs and offer relevant product or service solutions. /li liResearch, troubleshoot, and collaborate with internal teams to resolve issues. /li liDocument customer interactions accurately and maintain data confidentiality. /li liStay updated through ongoing training and knowledge resources. /li liUphold service standards and meet performance goals in a fast‑paced environment. /li /ul h3Candidate Qualifications /h3 pbRequired: /b /p ul liAt least 18 years old with a high school diploma or equivalent. /li liExcellent written and verbal communication skills. /li liStrong problem‑solving, conflict resolution, and troubleshooting abilities. /li liAbility to type 20+ words per minute and navigate multiple systems confidently. /li liProficiency with Microsoft Office and familiarity with Windows operating systems. /li liReliable, punctual, and motivated with a strong work ethic. /li liCustomer‑first mindset: empathetic, patient, and responsive. /li liAbility to multi‑task, self‑manage, and adapt in a fast‑paced setting. /li liTeam‑oriented with a positive, professional attitude. /li /ul pbPreferred (Not Required): /b /p ul li1+ year in customer service, contact center, help desk, technical support, inside sales, or back‑office roles. /li liExperience handling government or enterprise accounts. /li liKnowledge of CRM tools or call center systems. /li /ul h3Conditions of Employment /h3 ul liMust be authorized to work in the country where the job is based. /li liMust be willing to submit to a background and security investigation (Level II) and to a drug screening. /li /ul h3Compensation Benefits /h3 pStarting compensation is based on experience. Benefits include health coverage (HMO), dental coverage, meal during training, career growth and learning opportunities, allowances for rice, clothing, laundry, and meals, performance and loyalty bonuses, frequent workplace disinfection, employee shuttle services, company retreats and off‑site events, and additional in‑office rewards. /p h3Physical Requirements /h3 pThis job operates in a professional office environment. The employee will be largely sedentary and will need to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate office equipment (phone, copier, printer) and may occasionally move about the office, reach in any direction, raise or lower objects, move objects from place to place, and lift or shift up to forty (40) pounds. /p h3Reasonable Accommodation /h3 pConsistent with the Americans with Disabilities Act, the policy of MCI and its affiliates is to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. /p h3Diversity and Equality /h3 pMCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws. /p /p #J-18808-Ljbffr

ph3Position Overview /h3 pCustomer Service Representative – Night Shift /p h3Responsibilities /h3 ul liManage inbound and outbound calls with professionalism, empathy, and efficiency. /li liTroubleshoot and resolve customer issues, focusing on first‑call resolution. /li liResearch and retrieve information using internal systems; collaborate with other teams as needed. /li liAccurately document and process customer claims and interactions. /li liFollow scripts, policies, and procedures while using training resources to provide accurate answers. /li liHandle sensitive information with discretion and maintain confidentiality. /li liEscalate complex cases to the appropriate team or manager. /li liStay updated on products and processes by attending ongoing training. /li liMeet all attendance, reliability, and night shift scheduling requirements. /li /ul h3Qualifications /h3 ul li18 years or older with a high school diploma or equivalent. /li liExcellent verbal and written communication skills. /li liTyping speed of 20+ words per minute. /li liBasic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint). /li liFamiliarity with Windows operating systems. /li liStrong problem‑solving, conflict resolution, and troubleshooting skills. /li liReliable, punctual, and motivated with a strong work ethic. /li liAbility to multi‑task, stay organized, and self‑manage. /li liCustomer‑first mindset: empathetic, patient, and responsive. /li liPositive attitude and teamwork spirit. /li liComfortable working in a fast‑paced, dynamic environment. /li /ul h3Preferred Experience /h3 ul li1+ year in customer service, call center, help desk, technical support, inside sales, or back‑office roles. /li liPrior experience with contact center or government‑related accounts. /li /ul h3Conditions of Employment /h3 ul liMust be authorized to work in the country where the job is based. /li liMust be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. /li liMust be willing to submit to drug screening. Job offers are contingent on drug screening results. /li /ul h3Compensation Benefits /h3 ul liCompetitive starting compensation based on experience. /li liHMO coverage plus dependent coverage. /li liDental coverage and in‑house dental assistance. /li liFree meal during training. /li liCareer growth and learning opportunities. /li liAllowances for rice, clothing, laundry, and meals. /li liPerformance and loyalty bonuses. /li liFrequent workplace disinfection and fogging. /li liOpportunities for growth and promotion. /li liEmployee shuttle services. /li liCompany retreats and off‑site events. /li liIn‑office rewards, raffles, recognition gifts, and treats. /li /ul h3Physical Requirements /h3 pThis job operates in a professional office environment. The employee will be largely sedentary, sitting/standing for long periods while using a computer and telephone headset. Regular computer and office equipment operation is required, including phone, copier, and printer. The employee may occasionally need to move within the office, reach in any direction, raise or lower objects, and move or exert force up to 40 pounds. /p h3Reasonable Accommodation /h3 pConsistent with the Americans with Disabilities Act (ADA), MCI and its affiliates provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. /p h3Diversity and Equality /h3 pMCI embraces differences and commits to a workplace free from discrimination. All employment decisions are based on merit and qualification. MCI maintains a non‑discriminatory policy and will consider qualified applicants with criminal histories in accordance with applicable laws. /p /p #J-18808-Ljbffr

ph3Role Overview /h3 pWe are seeking an bExperienced Operations Supervisor /b to lead a team of agents delivering exceptional service across BPO campaigns. You’ll be responsible for performance management, coaching, and ensuring operational excellence. /p h3Key Responsibilities /h3 ul liSupervise daily operations and ensure adherence to KPIs and SLAs. /li liMonitor agent performance and provide regular coaching and feedback. /li liManage schedules, attendance, and real‑time adherence. /li liHandle escalated customer issues and ensure timely resolution. /li liCollaborate with QA and Training to support agent development. /li liAnalyze performance reports and implement improvement strategies. /li liFoster a positive, high‑performance team culture. /li /ul h3Ideal Candidate /h3 ul liAssociate Degree, Certification or equivalent combination of training and experience. /li liMinimum 3 years of supervisory experience in a BPO contact center. /li liStrong leadership, communication and problem‑solving skills. /li liProficiency with contact‑center tools, CRM systems and reporting platforms. /li liAbility to manage performance in a fast‑paced environment. /li /ul h3Job Requirements /h3 ul liMust be authorized to work in the country where the position is located. /li liWilling to submit up to a Level II background and/or security investigation with a fingerprint (where required). /li liWilling to submit to drug screening (where required). /li /ul h3Compensation Benefits /h3 pStarting compensation is based on experience. Benefits include: /p ul liHealth insurance (HMO coverage with dependent options for suitable positions). /li liDental coverage with in‑house assistance. /li liPerformance and loyalty bonuses. /li liAllowances for rice, clothing, laundry, and meals. /li liFree meals during training. /li liCareer growth and learning opportunities. /li liEmployee shuttle services, company retreats and off‑site events. /li liEmployee recognition programs, raffles and gifts. /li /ul h3Physical Job Requirements /h3 pThis role is primarily sedentary, requiring frequent sitting, standing and computer use. Occasional movement up to 40 pounds may be required. /p h3EEO Statement /h3 pMCI is an Equal Opportunity Employer and we embrace diversity. Employment is based solely on merit and qualifications. MCI will provide reasonable accommodations for qualified employees with disabilities. /p /p #J-18808-Ljbffr

Descripción /h3pLos colegios de la red Cognita y las demás sociedades del grupo empresarial y/o vinculadas siempre se comprometen a proteger, salvaguardar y promover el bienestar de los niños y adolescentes a su cargo, y esperan que todos los empleados, voluntarios y terceros compartan este compr

ph3Overview /h3pMCI is a fast-growing tech-enabled business services company offering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) solutions across multiple industries. We maintain a call-center footprint that spans on-site and remote agents worldwide. All employees benefit from continuous learning and development opportunities and contribute to our global expansion. We are looking for skilled and motivated Customer Service Representatives (Non-Voice) to deliver exceptional support to our offshore clients via email and chat, handling every interaction with professionalism, empathy, and efficiency. /ph3Key Responsibilities /h3ulliRespond to customers via email and chat in a courteous, timely, and professional manner. /liliUnderstand customer needs, resolve inquiries, and ensure first-contact resolution whenever possible. /liliResearch systems to retrieve or update information, collaborating with other departments as needed. /liliFollow client processes, scripts, and policies while maintaining a professional and customer-focused approach. /liliUse training resources and knowledge bases to provide accurate responses. /liliHandle and protect confidential and sensitive information appropriately. /liliEscalate complex issues to supervisors or managers when required. /liliAttend training sessions and review updates to stay current on program knowledge and system changes. /liliConsistently meet attendance, schedule, and performance expectations. /li /ulh3Candidate Qualifications /h3ulli18 years or older with a high school diploma or equivalent. /liliStrong English reading, writing, and communication skills. /liliMinimum of 6 months of email/chat customer support experience (US accounts preferred). /liliTyping speed of 40+ wpm with 95% accuracy. /liliExcellent comprehension and grammar (assessment scores 90%). /liliProficiency with Windows applications and ability to quickly learn new systems. /liliBasic knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). /liliFamiliarity with CRM platforms (a plus). /liliStrong problem-solving, conflict resolution, and troubleshooting skills. /liliAbility to multi-task, stay focused, and self-manage in a fast-paced environment. /liliTeam-oriented, customer-focused, and empathetic. /liliReliable and punctual with the ability to maintain a consistent schedule. /liliFlexibility to work shifts, weekends, and holidays. /li /ulh3Conditions of Employment /h3ulliMust be authorized to work in the country where the job is based. /liliMust be willing to submit a Level II background and/or security investigation with a fingerprint. Job offers are contingent on the results. /liliMust be willing to submit to a drug screening. Job offers are contingent on the results. /li /ulh3Compensation and Benefits /h3ulliCompetitive starting compensation based on experience with a variety of benefits and incentives. /liliHealth insurance (HMO coverage plus a dependent). /liliDental coverage and in-house dental assistance worth ₱5,000. /liliFree meals during training. /liliCareer growth and learning opportunities. /liliAllowances for rice, clothing, laundry, and meals. /liliPerformance and loyalty bonuses. /liliFrequent disinfection and fogging of the workplace. /liliEmployee shuttle services. /liliCompany retreats and off-site events. /liliIn-office rewards, raffles, recognition gifts, and treats. /li /ulh3Physical Requirements /h3pThis job operates in a professional office environment. The employee will be largely sedentary, required to sit or stand for long periods while using a computer and telephone headset. The employee will be required to use a computer, phone, copier, and printer, and may occasionally move about the office to accomplish tasks. The employee must be able to reach in any direction, raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to 40 pounds. /ph3Reasonable Accommodation /h3pConsistent with the Americans with Disabilities Act (ADA), it is MCI’s policy to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. /ph3Diversity and Equality /h3pMCI embraces differences and believes diversity benefits employees, customers, and the community. All aspects of employment are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, with a commitment to a diverse and equal-opportunity work environment. MCI does not discriminate on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories in accordance with local and federal requirements, and will not tolerate discrimination or harassment based on these characteristics. /p /p #J-18808-Ljbffr

ppMCI is a growth‑focused, tech‑enabled business services company with a strong multi‑country presence and a robust call center footprint. We offer Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. /p h3Job Title /h3 pbExperienced Call Center Manager /b /p h3Key Responsibilities /h3 ul liOversee daily operations of the contact center, ensuring KPIs and SLAs are consistently met. /li liLead and mentor supervisors, team leads, and support staff. /li liAnalyze performance data and implement strategies for improvement. /li liCollaborate with clients to align on goals, expectations, and service delivery. /li liManage workforce planning, scheduling, and resource allocation. /li liDrive employee engagement, retention, and professional development. /li liEnsure compliance with company policies and client requirements. /li /ul h3Qualifications /h3 ul liBachelor’s degree in Business, Operations, or a related field. /li li5+ years of experience in a contact center, with at least 2 years in a management role. /li liStrong leadership, analytical, and communication skills. /li liProficiency in contact center tools, CRM systems, and reporting platforms. /li liExperience managing multiple teams or campaigns. /li /ul h3Benefits Compensation /h3 ul liCompetitive salary based on experience. /li liHealth insurance (HMO coverage with dependent options). bCoverage levels: /b Rank File – ₱100,000; Supervisors/Managers – ₱120,000. /li liDental coverage and in‑house assistance. /li liFree meals during training, performance and loyalty bonuses, and allowances for rice, clothing, laundry, and meals. /li liEmployee shower services, company retreats and off‑site events, and employee shuttle services. /li liOpportunity for growth and promotion within the organization. /li /ul h3Physical Requirements /h3 pThis job operates in a professional office environment. The employee will be largely sedentary, required to sit/stand and use a computer and telephone headset for extended periods. Occasional movement around the office, reaching in any direction, and lifting up to forty (40) pounds may be required. /p h3Eligibility /h3 ul liMust be authorized to work in the country where the job is based. /li liSubject to background and security investigations (Level II) and drug screening, unless exempt per local law. /li /ul h3EEO Statement /h3 pConsistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship. MCI embraces differences and operates a workplace free from discrimination. We are committed to providing equal employment opportunities regardless of age, ancestry, color, disability, gender identity or expression, genetic information, marital status, medical condition, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws. /p /p #J-18808-Ljbffr

pMCI is seeking an entry‑level Customer Service professional to manage inbound and outbound contacts in a fast‑paced BPO environment in Spain. You will deliver professional support, document interactions, and follow standard processes to ensure quality service. /ppNo prior BPO experience is required as comprehensive training is provided; candidates should be 18+, with strong communication and a customer‑first mindset, able to multitask and work well in a team. /p #J-18808-Ljbffr

ph3Position Overview /h3 pMCI seeks Collections Representatives who are professional, empathetic, and motivated to help customers resolve outstanding balances while maintaining respectful, solution‑focused interactions. The role involves phone and email outreach to manage overdue accounts and establish repayment plans. /p h3Key Responsibilities /h3 ul liContact customers via phone and email regarding overdue accounts to discuss balances and payment options. /li liNegotiate realistic and effective repayment plans or settlements with customers. /li liMonitor and follow up on missed payments and broken promises to pay. /li liUpdate customer records, payment statuses, and notes in the system accurately and promptly. /li liEnsure all collection activities comply with regulatory standards, including debt collection laws and company policies. /li liMaintain detailed and organized records of all interactions and collection efforts. /li liConsistently meet or exceed daily and monthly collection targets. /li /ul h3Qualifications /h3 ul liMust be 18 years or older. /li liHigh school diploma or GED required. /li liBilingual in English and Spanish (required). /li liStrong negotiation and conflict resolution skills. /li liAbility to remain calm, professional, and empathetic under pressure. /li liFamiliarity with debt collection laws and best practices is a plus. /li liPrevious experience in collections, customer service, or call center environments preferred. /li /ul h3Location and Eligibility /h3 ul liAuthorized to work in the country where the job is based. /li /ul h3Background and Security Requirements /h3 ul liMust be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. /li liMust be willing to submit to drug screening. Job offers are contingent on drug screening results (does not apply in Canada). /li /ul h3Benefits (select) /h3 ul liHMO coverage and dependent coverage. /li liDental coverage and in-house dental assistance. /li liFree meals during training and allowances for rice, clothing, laundry, and meals. /li liPerformance and loyalty bonuses. /li liFrequent workplace disinfection and fogging. /li liEmployee shuttle services and company retreats. /li liOpportunities for growth, promotion, and career development. /li /ul pThis job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee may be required to move objects up to 40 pounds. Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by qualified applicants or employees with disabilities, unless undue hardship applies. /p pAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. MCI will consider qualified applicants with criminal histories in accordance with local and federal requirements. /p /p #J-18808-Ljbffr

McDonald’s en España busca personal para sus restaurantes, con contrato indefinido a tiempo parcial. Se valora la disponibilidad horaria y la actitud orientada al cliente, con posibilidad real de promoción interna. Únete a un equipo con oportunidades de crecimiento y desarrollo en nuestras dist

Somos Grupo MAS busca profesionales en charcutería y carnicería en San Fernando, Andalucía.

ppSan Fernando, PH /p h3Position Overview /h3 pMCI is a tech‑enabled business services company offering Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions across various industries. We operate call centers with both on‑site and remote agents, utilizing advanced technology to enhance customer journeys, drive scalability, and reduce costs. /p pWe are looking for a motivated bFull‑Time Call Center Representative /b who is a strong communicator, helpful, and solution oriented. The role focuses on providing outstanding customer support, answering questions, resolving concerns, and guiding customers efficiently. /p h3Key Responsibilities /h3 ul liAnswer inbound and/or make outbound customer calls professionally and courteously. /li liAssist customers with questions, account inquiries, and general support. /li liResolve customer concerns while maintaining a positive experience. /li liAccurately document customer interactions in company systems. /li liMeet productivity, quality, and attendance expectations. /li liFollow company policies and established call procedures. /li liMaintain confidentiality of customer information. /li liCollaborate with team members and supervisors to improve customer satisfaction. /li /ul h3Candidate Qualifications /h3 ul liMust be 18 years or older. /li liHigh school diploma or GED required. /li liFluent in English. /li liStrong verbal and written communication skills. /li liExcellent problem‑solving and active listening abilities. /li liAbility to multitask and work in a fast‑paced environment. /li /ul h3Nice to Have /h3 ul liPrevious customer service experience (advantage but not required). /li liPrevious outbound sales experience. /li liCall center sales experience. /li liExperience meeting sales quotas. /li liCRM software experience. /li liUpselling or cross‑selling experience. /li liBilingual or multilingual skills. /li /ul h3Conditions of Employment /h3 ul liMust be authorized to work in the country where the job is based. /li liMust be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. /li liMust be willing to submit to drug screening. Job offers are contingent on drug screening results (does not apply in Canada). /li /ul h3Physical Requirements /h3 pThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will also regularly operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects; move objects from place to place; hold onto objects; and may exert force up to forty (40) pounds. /p h3Reasonable Accommodation /h3 pConsistent with the Americans with Disabilities Act (ADA), MCI and its affiliates provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. /p h3Diversity and Equality /h3 pAt MCI, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on merit and qualifications. MCI maintains a work environment free from discrimination. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. /p /p #J-18808-Ljbffr

ppSan Fernando, PH /p h3Position Overview /h3 pMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organization. /p h3Key Responsibilities /h3 ul liAssist customers by phone, email, or chat. /li liRespond to customer inquiries accurately and efficiently. /li liResolve customer concerns with professionalism and empathy. /li liMaintain detailed and accurate customer records. /li liProcess requests and follow established procedures. /li liMeet quality and productivity goals. /li liWork collaboratively with internal teams to resolve customer issues. /li liDeliver an exceptional customer experience with every interaction. /li /ul h3Candidate Qualifications /h3 ul liMust be 18 years or older. /li liHigh school diploma or GED required. /li liFluent in English. /li liStrong verbal and written communication skills. /li liExcellent problem‑solving and active listening abilities. /liliAbility to multitask and work in a fast‑paced environment. /li liPrevious customer service experience is an advantage but not required. /li /ul h3Nice to Have /h3 ul liPrevious outbound sales experience. /li liCall center sales experience. /li liExperience meeting sales quotas. /li liCRM software experience. /li liUpselling or cross‑selling experience. /li liBilingual or multilingual skills. /li /ul h3Conditions of Employment /h3 ul liMust be authorized to work in the country where the job is based. /li liMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. /li liMust be willing to submit to drug screening (job offers are contingent on results). /li /ul h3Physical Requirements /h3 pThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks, reach in any direction, raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. /p h3Reasonable Accommodation /h3 pConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. /p h3Diversity and Equality /h3 pAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs, and discipline. /p /p #J-18808-Ljbffr

pCognita Redcol - Colegio New Cambridge busca un cocinero/a en San Fernando, Andalucía, encargado de la preparación y cocción de alimentos. La oportunidad incluye el manejo de prácticas adecuadas de higiene y servicio cordial a los estudiantes y visitantes. /ppEl candidato ideal tendrá experiencia en la preparación de alimentos según indicaciones nutricionales y en la gestión del inventario. Se valorará un compromiso con el bienestar infantil y el cumplimiento de las políticas de reclutamiento seguro. /p #J-18808-Ljbffr

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