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Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Customer Service Coordinator, Workflow and IT Solutions (WITS) at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, focusing in complex installations of Automation and Clinical IT solutions, managing logistics, and ensuring a quick and efficient service delivery to our clients. This position is part of the Regional EMEA Customer Service, Workflow and IT Solutions team. You will report to the Senior Manager, EMEA Customer Service , WITS responsible to lead and oversee the regional Workflow & IT Solutions EMEA Customer Service team in the EMEA Region. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Customer Service Coordinator position is for you in the organization, and read on. In this role, you will have the opportunity to: • Coordinate and prioritize field interventions in Regional EMEA team., • Manage and track the logistics around these interventions, • Ensure the interface between clients , Installation and After-Sales Automation and Clinical IT team of Beckman Coulter EMEA The essential requirements of the position include: • A minimum of 2 to 3 years of experience in dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare industry., • Fluent in English and at least one of the big EMEA languages (Spanish, Italian, German or French). Additional EMEA languages are advantageous., • Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously. Ability to work effectively across diverse cultures and geographies. It would be a plus if you also have prior experience in the following areas: • Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.), • Ability to work independently as well as in a team, in a fast-paced environment., • Proficiency in other languages would be an asset. #LI-KS1 At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit _.

Minor Hotels Europe & Americas.Are you passionate about hospitality and the art of welcoming?.Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.At Mino

We are actively looking for a dynamic and customer-focused individual who can join our team as a.Customer Care Representative in the Transaction Review Department.As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries.In this essential

Based in Madrid or willing to relocate. If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid. Hybrid model: - 3 days on-site in Madrid - Remote work on Mond

En tu día a día, serás una pieza clave para dar soporte al área de Atención al Cliente y optimizar la operativa interna:- Seguimiento y Análisis: Monitorizarás la actividad del área mediante el seguimiento de indicadores operativos (KPIs), extrayendo información de diversas herramientas y e

Lead Expansion Account Manager## Your role at DynatraceWe are looking for a candidate to fill a newly created position as an Enterprise Expansion Account Executive. In this role, you will drive sales growth through targeted acquisition and expansion efforts across various industry segments.

Hyatt Hotels Corporation busca un@ para su equipo en el Hyatt Centric Gran Vía Madrid.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.La misión es garantizar un servicio excepcional, supervisando el Front Office y gestionando la

About the job Account Manager (German Speaker) EU Job Title: Account Manager (German Speaker)Location: Barcelona, Spain About the Role We are seeking a results-driven and client-focused Account Manager fluent in German to join our team in Barcelona.In this role, you will manage a portfolio of client

Importante grupo is looking for a Customer Service Agent in Madrid. As a key point of contact for OEM vehicle owners, you will manage inquiries and ensure excellent service.

Buscamos un/a profesional para un puesto de atención al cliente enfocado en el sector de la automoción en Madrid.Serás el punto de contacto principal para gestionar las consultas de los clientes, atender sus necesidades y resolver cualquier incidencia que pueda presentarse durante su experiencia.

Oferta ¡Te apetece vivir en Atenas y trabajar en español? Una empresa internacional de atención al cliente está ampliando su equipo en Atenas, Grecia, y busca un Agente de Atención al Cliente para incorporarse a un entorno multicultural y cercano. Oportunidades de crecimiento dentro de una empr

Descripción del sitio ¿Te gusta la atención al cliente y quieres trabajar en una empresa en pleno crecimiento? ¡Esta oferta te puede interesar! Tenemos la necesidad de incorporar una nueva persona al equipo de atención al cliente y turismo industrial para la realización de las siguientes tarea

You will coordinate the local Accounting Energy team, act as the on-site contact for organizational matters, and support vacation planning across Madrid and Switzerland. Axpo Group is seeking an Accounting professional to join the Madrid-based team.

Your responsibilities You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service * You monitor daily warehouse movements an

Responsabilidades principales Recepción, clasificación y priorización de incidencias de negocio según criticidad y SLA Coordinación con equipos técnicos, operativos, soporte y negocio para garantizar su resolución * Búsqueda de contingencias y protocolos que minimicen el problema tanto p

Somos un grupo de data marketing francés líder en Europa y cotizado en la bolsa de París, buscamos un/a Agente de Calidad y Atención al Cliente, en dependencia directa de la Gerencia de Calidad y Atención al Cliente; será responsable de atender las consultas de los clientes en el desarrollo de

UPS está buscando una persona para tareas administrativas y apoyo en aduanas, orientada a mejorar la satisfacción del cliente.Se valorará capacidad para gestionar documentos y comunicarse en español e inglés, con disponibilidad para trabajar en horario de 14:00 a 22:00 de lunes a viernes.Se ofr

ppAre you an experienced logistics professional with a passion for delivering exceptional customer experiences? Maersk is seeking a Customer Experience Consultant to join our team in Madrid. /ph3Key Responsibilities /h3ulliManage and coordinate end-to-end shipment activities for customers. /liliServe as the main point of contact for customer enquiries and issue resolution. /liliBuild and maintain strong relationships with customers and internal stakeholders. /liliDrive customer satisfaction through proactive communication and problem-solving. /liliIdentify opportunities to improve service delivery and customer retention. /liliPartner with Operations and Commercial teams to ensure a seamless customer experience. /liliMonitor service performance and escalate issues where appropriate. /li /ulh3What We're Looking For /h3ulliProven experience within logistics, freight forwarding, supply chain, or transportation. /liliStrong customer-facing experience in a service-oriented environment. /liliExcellent stakeholder management and relationship-building skills. /liliFluent in Spanish and English. /liliAbility to manage multiple priorities in a fast‑paced environment. /liliProactive, solutions-focused mindset with a strong customer‑first approach. /liliStrong communication and problem‑solving skills. /li /ulh3Benefits /h3pAt Maersk, you will join a global leader in integrated logistics and become part of a diverse, collaborative team dedicated to creating exceptional customer experiences. We offer career development opportunities, international exposure, and the chance to make a meaningful impact on customers and the business. /ppMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing /p /p #J-18808-Ljbffr

Tunstall España busca un/a Supervisor/a para el Centro de Atención en Madrid, responsable de la organización y control de las actuaciones de los agentes durante el turno. Se valora experiencia previa en supervisión de centros de atención telefónica, liderazgo, habilidades interpersonales y ori

pApex Group is seeking an experienced International Accountant to support month-end reporting, intercompany, working capital management, and cross-jurisdiction accounting for a portfolio of client companies from its Madrid base. You will partner with tax advisors, lawyers and local finance teams to ensure timely, accurate financial statements and compliance. /ppThe role requires eight to ten years of accounting experience, a Bachelor’s degree, strong English and Spanish GAAP/IFRS knowledge, and a /p #J-18808-Ljbffr

Job Openings Spanish Speaker customer support agent FULL REMOTE freelance /ph3About the job Spanish Speaker customer support agent FULL REMOTE freelance /h3pstrongFreelance Customer Support for Spanish Speakers /strong /ppAre you looking for a fully remote and flexible job? We are hiring freelance e

ph3Description /h3 pAs an Principal Enterprise Account Manager, you are driving digital transformations through effective engagement with C-level executives, business executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the key AI and cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Enterprise Customers. /p pOn a daily basis you empower your customers to solve challenges using the latest technology while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise. /p pDo you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact? /p pCome build the future with us. /p h3Key job responsibilities /h3 ul liPromote AWS services in a defined territory or industry vertical. /li liPropose and execute against a comprehensive account/territory plan. /li liCreate articulate compelling value propositions around AWS services. /li liFacilitate customer adoption. /li liMaintain a robust projects pipeline. /li liWork with partners to extend reach promote adoption. /li liContribute to positive customer experience. /li liExpect moderate travel. /li /ul h3Basic Qualifications /h3 ul liExperience working and communicating with multiple stakeholders and cross-functional teams including direct and channel marketing, solution architect teams, product management and account management teams /li liExperience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent /li liExperience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals /li liExperience identifying, developing, negotiating, and closing large-scale technology deals /li liFluent in Spanish and English /li liRole location: Madrid or Barcelona /li liExperience as a quota-carrying technology field sales professional with a proven track record of success selling complex cloud solutions to large enterprises /li /ul h3Preferred Qualifications /h3 ul liExperience (technical or educational) in Engineering or Computer Science /li liExperience leading and influencing cross-functional sales teams /li liExperience selling cloud and AI solutions /li /ul pAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. /p pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. /p /p #J-18808-Ljbffr

Experteer Overview In this role you drive strategic sales and solutions for airport customers in Southern Europe, partnering with cross-functional teams to win new business and expand existing accounts. You will develop tailored airport system solutions, manage contract negotiations, and ensure alignment with sales targets and risk analysis. Your work supports Honeywell Buildings Solutions' mission to deliver safe, efficient, and innovative properties and infrastructure. This is a global, collaborative, and technology-driven environment. Compensaciones / Beneficios • Acquire strategic new customers and grow existing accounts in Southern Europe (Spain, Italy, France) • Achieve annual sales orders per plan and monitor targets • Advise engineering offices in developing technical concepts and specifications; liaise with consultants, ANSPs, and certification bodies • Develop individual airport solutions and manage end-to-end sales processes • Strategic planning, target monitoring, and sales risk analysis in quotations • Negotiate contracts through to signing and handover to project management Responsabilidades • Completed studies or technical training in automation, supply or electrical engineering with strong building automation knowledge • Proven sales experience in airport domains (AGL/ALCMS/VDGS/Tower Management/Traffic Management) • 5+ years of sales experience • Experience in developing complex system solutions • Strong industry, technical, and commercial understanding • MS Office and CRM familiarity (Salesforce) • Fluent in English (written and spoken) • Systematic, independent work style; customer, service and results orientation; strong communication and teamwork Requisitos principales • Thorough induction at a leading global company • Versatile area of responsibility and excellent career prospects • Working with latest technology and tools • Flexible and modern working environment with development opportunities • Culture that fosters inclusion, diversity and innovation • Well-coordinated, collegial and motivated team

pEbury Group in Madrid is seeking a Junior Customer Relations Executive to support a portfolio of corporate clients, providing daily operational and trading assistance on the EBO platform. You will serve as a brand ambassador, ensuring high-quality service and timely responses across multiple channels. /ppThe role emphasizes client servicing, problem-solving, and collaboration with internal teams to meet client FX needs, with a steady workload and opportunities to grow within a dynamic, office-based /p #J-18808-Ljbffr

Ofrecemos un ambiente de trabajo informal y multicultural, con reales oportunidades de promoción y formación continua. Valoramos la diversidad y fomentamos la igualdad en todos los ámbitos. En idealista, buscamos personas apasionadas por el trato con los clientes para unirse a nuestro equipo en M

¿ Te apasiona el transporte y la logística internacional? ¿Te encuentras en búsqueda de un nuevo reto profesional? Si quieres conocer de cerca como se trabaja en una empresa multinacional con presencia en todo el mundo, revisa esta oferta!!Desde Adecco, estamos seleccionando un/a técnico/a de logística internacional para multinacional ubicada en Pozuelo.Tus responsabilidades: Responsabilidad sobre los envíos a clientes. Contacto con el cliente para mantenerlo informado sobre la situación de su envío. Gestión y resolución de todas las incidencias que puedan surgir durante el transporte Coordinación con todos los departamentos implicados. Requisitos Experiencia en logística 3 años Excelentes habilidades de comunicación y gran orientación al cliente. Persona con gran orientación a resultados y acostumbrado a trabajar bajo presión. Inglés alto. ¿Qué ofrecemos? Jornada completa de Lunes a viernes. Salario 28k-30k Zona Pozuelo. Contrato temporal por sustitución con posibilidades.

ph3Description /h3 pThe Account Manager is responsible for overseeing the daily execution and coordination of client work, ensuring accurate and punctual delivery across all key project touchpoints. They act as a liaison between clients and internal teams, helping to manage timelines, clarify briefs, and resolve issues with a clear, calm, and collaborative approach. /p pThis role requires a confident communicator and organiser who is detail‑oriented and capable of establishing trusted relationships with stakeholders. The Account Manager plays a vital role in maintaining project momentum, ensuring alignment at every stage, and contributing to a smooth, efficient client experience. /p pThey also serve as the heart of operational delivery—ensuring client satisfaction, internal clarity, and cross‑functional coordination. /p pDepartment: Account Management /p pLocation: Madrid /p h3Responsibilities /h3 ul liAssist in the delivery of client campaigns and activities from planning to implementation in the retail space /li liServe as a primary daily contact for internal teams and clients. /li liManage and update project timelines, budgets, and documentation to maintain visibility and control. /li liEscalate issues and assist in resolving delivery challenges. /li liCoordinate with sourcing, creative, and production teams to ensure workstreams are aligned. /li liAssist the Account Director and Senior Account Manager in preparing presentations, reports, and reviews. /li liEnsure compliance with brand, budget, and process standards in all activities. /li liIdentify opportunities for ongoing improvement in workflow, tools, and client engagement. /li /ul h3Skills and Experience /h3 ul liMinimum 3–4 years’ experience in retail marketing, client services, or an agency delivery role, with experience in POCM/Promo/Merchandising/ print. /li liStrong organisational and time management skills /li liAbility to build relationships and communicate clearly across stakeholders /li liComfortable working under pressure and managing multiple tasks /li liCommercially aware and able to manage budgets accurately /li liFamiliarity with print, POSM, creative production and/or procurement processes is a plus /li /ul h3Equal Opportunities /h3 padm-Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know. /p /p #J-18808-Ljbffr

pMonex Europe is looking for a Customer Success Specialist in Madrid to facilitate onboarding and engagement for new clients. This role requires strong communication skills and experience in client management within a regulated environment. /ppYou'll act as the primary point of contact, addressing client needs, ensuring smooth transitions, and maintaining satisfaction through proactive support. Knowledge of CRM systems and compliance processes is essential. Join us to enhance the client journey and contribute to our success! /p #J-18808-Ljbffr

pstrongLocation: /strong Madrid, Spain (Hybrid – 3 days on-site) /ppstrongAbout the role: /strong /ppWe're hiring on behalf of a fast-growing fintech opening a new Madrid hub this summer, as part of a broader European expansion. This is a strong entry point into financial markets for someone who wants to build a career at the intersection of client service and fintech. /ppAs Customer Support Consultant, you'll support professional clients — banks, asset managers, and other financial institutions — combining customer service skills with a growing technical understanding of the product. /ppstrongResponsibilities: /strong /pulliDeliver customer support and user training via phone, email, and ticketing systems /liliAct as first point of contact and operational key account for assigned clients /liliWork closely with Sales and Customer Success teams to support the client experience /liliTest and validate new product features, feeding insights back to the product team /liliDeliver product demos, presentations, and webinars for new and existing clients /liliContribute to internal projects aimed at improving process and customer satisfaction /li /ulpstrongRequirements: /strong /pulliFluent German and English, written and spoken (business level or above) /liliDegree or relevant qualification — Finance, Economics, IT, or related field preferred but not essential /liliGenuine interest in financial markets; fintech experience is a plus, not a requirement /liliStrong communication and interpersonal skills across a range of stakeholders /liliComfortable working independently and under pressure in a fast-paced environment /liliProactive mindset, with a willingness to take ownership /li /ulpstrongCompensation: /strong €26,000–32,000 gross/year, with flexibility to go higher for candidates with strong relevant experience. /ppstrongWhat's on offer: /strong /pulliHybrid setup — 2 days remote once ramped up, plus up to 4 weeks/year working from another location /liliWellbeing initiatives and employee assistance programme /liliLearning and development support, with a clear path for career growth /liliInternational team, startup mindset, based in one of Europe's financial hubs /li /ul #J-18808-Ljbffr

ppbThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Account Manager in Spain. /b /p pIn this role, you will play a key part in driving business growth by managing inbound sales opportunities and nurturing strong client relationships. You will act as a trusted advisor, helping prospects understand the value of innovative SaaS solutions while guiding them through the buying journey. Working in a fast-paced and collaborative environment, you’ll balance strategic thinking with hands‑on execution to convert leads into long‑term partnerships. This position offers the opportunity to directly influence revenue outcomes while continuously refining sales approaches through experimentation and data‑driven insights. If you enjoy engaging with clients, delivering impactful presentations, and identifying growth opportunities, this role provides a dynamic and rewarding career path. /p h3Accountabilities /h3 ul liManage inbound leads and convert them into qualified opportunities through proactive engagement and relationship building /li liAdvise prospects and clients on tailored solutions, clearly communicating product value and addressing business needs /li liConduct product demonstrations and presentations to showcase features, benefits, and use cases /li liDevelop and execute outreach strategies, including email sequences and follow‑ups, to maintain strong engagement /li liNegotiate proposals and close deals while ensuring a smooth and positive customer experience /li liIdentify upselling opportunities within the existing customer base to maximize account value /li liAnalyze sales performance and experiment with different approaches (A/B testing) to improve conversion rates /li /ul h3Requirements /h3 ul li1‑2 years of experience in sales or account management, preferably in a SaaS or tech‑driven environment /li liStrong communication skills in English, both written and verbal, with the ability to build trust and rapport /li liDemonstrated ability to meet or exceed sales targets in a fast‑paced setting /li liSolid problem‑solving skills with a customer‑centric mindset /li liComfortable using digital tools and platforms to manage pipelines and customer interactions /li liStrong organizational and time management abilities, with the capacity to prioritize effectively /li liPositive attitude, adaptability, and ability to collaborate within a team environment /li liExperience delivering online demos and working with diverse clients is a plus /li /ul h3Benefits /h3 ul liFully remote work environment with flexible working conditions /li liOpportunity to work with a global and diverse team /li liStartup culture offering autonomy, ownership, and career growth opportunities /li liSupportive onboarding process with dedicated learning and ramp‑up time /li liRegular team activities and collaborative initiatives /li liOpen and transparent work culture with direct feedback loops /li liOpportunity to make a tangible impact on business growth and success /li /ul pWhy Apply Through Jobgether? We use an AI‑powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. /p pData Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. /p pWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. /p /p #J-18808-Ljbffr

ppbWe're Hiring: German-Speaking Customer Support Agent /b /p pbOn-site Role in Spain /b /p pbEU Citizens or Spanish Work Permit Holders Only /b /p pJoin a global customer support team and take the next step in your career while living and working in sunny Spain! /p h3Salary Benefits /h3 ul libSalary: /b To Be Discussed During the Interview Process /li libPaid Training Provided /b /li liCareer development opportunities /li liInternational and multicultural work environment /li /ul h3Job Details /h3 ul libLocation: /b Spain /li libOn-site Position /b /li libFull-Time Contract /b /li liShift schedule to be discussed during the recruitment process /li /ul h3Requirements /h3 ul libNative German or C2 Level /b /li libGood English Skills (B2 or higher) /b /li liStrong communication and customer service skills /li libEU Citizenship or a Valid Spanish Work Permit /b /li /ul /p #J-18808-Ljbffr

pCross Border Talents in Madrid is recruiting Polish-speaking Customer Service Advisors for an e-commerce site-search technology company. You will help online store owners set up, configure, and troubleshoot search and product-recommendation tools. /ppThis role offers relocation support for candidates moving from abroad, ongoing training, and clear opportunities for career growth within an international company. English proficiency is required along with Polish fluency. /p #J-18808-Ljbffr

ppAt Foundever, we are looking for bFrench-speaking Customer Service Agents (C2 level) /b to join an exclusive project with bone of the world’s most prestigious luxury and sports car brands /b. /p pThis opportunity is ideal for experienced professionals who can deliver an outstanding customer experience, manage inquiries autonomously, and represent a premium brand with the highest quality standards. /p h3What we offer /h3 ul libFull-time position (39 hours/week), Monday to Friday /b /li libRotating schedule between 07:30 and 20:00 /b /li libSalary: €18,978.68 gross/year /b, with growth opportunities /li libInitial onsite training: 3 weeks from 09:00 to 18:00 /b /li libOnsite position in Madrid (Puerta de Toledo area), with hybrid model after 6 months /b /li liInternational and premium work environment linked to a leading luxury automotive brand /li /ul h3Key responsibilities /h3 ul liManage high-value customer inquiries through different channels, ensuring an excellent and personalized experience /li liResolve incidents efficiently and autonomously while meeting project quality standards /li liAct as a service knowledge reference, sharing best practices and sound judgment /li liCorrectly register and document interactions in internal systems /li liCollaborate actively in continuous improvement initiatives and service optimization /li liRepresent the values of a premium brand, paying attention to every detail of the customer experience /li /ul h3What we are looking for /h3 ul libAdvanced English level (minimum B2) /b /li liPrevious customer service experience, ideally in international or premium environments /li liStrong customer orientation, problem-solving skills, and focus on quality /li liExcellent communication, organization, and teamwork skills /li libBased in Madrid or available to relocate /b /li /ul h3Grow your career at Foundever /h3 pAt Foundever, we invest in talent and professional development through a comprehensive wellbeing program: /p ul libMove Well: /b healthy habits and wellness routines /li libEat Well: /b resources for balanced nutrition /li libLive Well: /b work-life balance, mindfulness, and stress management /li libDo Well: /b initiatives that positively impact the community /li /ul pFoundever is committed to equality, diversity, and inclusion, applying a zero-tolerance policy against any form of harassment or discrimination. /p /p #J-18808-Ljbffr

ppThis role will be responsible for Kyriba customers as soon as they sign their SaaS agreement and throughout their lifecycle with Kyriba. The role is split into five responsibilities: Onboarding on the platform and ensuring the customer goes live quickly and efficiently, upsell and cross-sell more modules and users, supporting the customer when issues arise to ensure top customer satisfaction, maintaining high retention and renewal rates, and running handling the operational side of running the book of business. Details below: /p h3Onboarding /h3 pAs soon as the customer signs the order schedule, the accounts manager will setup a handover call between Kyriba sales, presales, and the implementation partner to sync. The accounts manager takes ownership of the customer and creates a project tracker to ensure the customer goes live quickly and efficiently. The accounts manager will act as the Executive Sponsor for most accounts and will participate in any Steering Committee meetings and important customer project meetings. /p h3Upsell and Cross-Sell /h3 pThe accounts manager will carry a Upsell and Cross-Sell target to expand our footprint with our existing customers. He will define the whitespace and engage cross-functional experts (working capital, cash, payments, risk..etc) to identify opportunities and book business. /p h3Customer Satisfaction /h3 pEnsure that the customer is utilizing the platform and receiving the value expected. The accounts manager will monitor the utilization and take steps to ensure that platform is a critical part of the customer’s processes and tools and secure executive engagement with the customer to increase adoption of the tools across the customer’s organization. The accounts manager will facilitate training for the customer’s team to actively use all modules sold. The accounts manager will have regular health checks with the customers to deliver an ongoing customer experience. /p h3Customer Support /h3 pEnsure that Kyriba SLA’s are maintained and act as the first escalation point to customer raised issues or tickets if not managed properly. Act as the liaison with Kyriba support team if necessary and provide necessary guidance. /p h3Reference Management /h3 pBe the single point of contact for all regional and global customer reference requests. The accounts manager will work with the customers to build and publish case studies that will help improve the references material available for regional and global sales managers. Build regional use case library. /p h3Renewals /h3 pThe accounts manager needs to maintain a high retention rate of existing customers and ensure that the Kyriba book of business grows YoY per the annual regional targets. The book of business should not erode by more than 5% (this is the current Kyriba benchmark and is subject to change when Kyriba changes it), customer churn needs to be offset by increasing the ARR for renewing customers as stipulated in the customer’s agreement with Kyriba. /p h3Book of Business Operations /h3 pThe accounts manager will keep detailed and comprehensive reports of all transactions and customer agreements and should be able to deliver those reports to Kyriba and Midis finance and operations teams. The accounts manager will be tightly coupled with Midis finance to ensure that customers are paying their invoices on time. /p h3Marketing, Events, and Awards /h3 pWork with customers to enhance event participation, roundtables, and experience sharing at Kyriba or Kyriba-sponsored events, publications, or announcements. Nominate customers and/or customer projects for prestigious awards like Adam Smith Award or similar. /p h3Qualifications /h3 ul liArticulate and well accustomed to a client-facing role /li liWillingness and ability to travel /li liStrong background in IT and technology, including a broad understanding of industry trends /li liKnowledge of Treasury, Finance, and/or Accounting is a plus /li liAbility to handle challenges and problem solving /li liExcellent verbal and written communication skills /li /ul /p #J-18808-Ljbffr

pLIEBHERR is seeking a SAP S/4HANA Service Consultant to join the new SAP Center in Madrid. You will contribute to global S/4HANA deployments, shaping after-sales and service management processes across countries within an international, cross-functional team. /ppThe role involves driving SAP Service implementation, advising stakeholders, and collaborating with global teams. Travel up to 30% is expected; fluency in English is required, with German a plus. /p #J-18808-Ljbffr

pAllfunds, founded in Madrid, is seeking a Client Services Senior Specialist to serve as the primary operational contact for institutional clients, ensuring smooth onboarding and ongoing service. /ppYou will coordinate with Sales, Compliance and IT, manage asset migrations, address trading issues, provide performance reports, and support KPI dashboards to maintain high client satisfaction. /p #J-18808-Ljbffr

We're Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group , we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We're Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

ppWe are seeking a Director of Implementation and Technical Account Management based in Europe who will play a crucial role in Yuno's global expansion. This person will need to hire, consolidate and oversee technical support cells in strategic territories to provide support to local clients across the five continents. This position involves defining an implementation and technical account management strategy, setting objectives and key metrics for the team, leading technical discussions with senior management, developing strong customer relationships, providing technical advocacy and guidance, and ensuring successful product integration and ramp‑up. /p h3Strategic Leadership and Decision Making /h3 pThis role requires leading discussions with senior leadership on technical and product strategy, making informed decisions about incidents, trade‑offs, and risk management, and ensuring that these decisions align with the overall business strategy. /p h3Customer Relationship Management /h3 pDevelop close relationships with customers, understanding their business operations, needs, and technical challenges to maximize the value they derive from Yuno’s products. /p h3Technical Advocacy and Guidance /h3 pWork closely with developers and senior engineers to provide strategic technical guidance. Help customers plan and build solutions that improve the health and performance of their applications. /p h3Basic Coding Skills /h3 pWhile not primarily a coding role, the director is expected to have basic coding skills for purposes such as debugging and troubleshooting, so they can understand and interact effectively with the technical aspects of the product. /p h3Collaboration with Product and Development Teams /h3 pWork alongside product and development teams to customize products for specific customer needs, requiring a solid understanding of both the technical aspects of the product and the unique requirements of each customer. /p h3Monitoring Product Integration and Ramp‑Up /h3 pMonitor the progress of product integration with the customer's systems and ensure successful ramp‑up and integration for customer satisfaction and long‑term success. /p h3Qualifications /h3 ul liBachelor's degree in Computer Science, Information Technology, or a related field. /li liMinimum of 5 years of experience in technical support, customer success, implementations, or a similar role in a technology‑focused company. /li liBased in Europe, with the ability and willingness to work across multiple time zones to support global clients. /li liStrong leadership skills and experience managing cross‑functional teams. /li liExcellent communication skills, both verbal and written, with the ability to engage effectively with technical and non‑technical stakeholders. /li liSolid understanding of software development processes and basic coding skills. /li liProven ability to manage customer relationships and provide strategic technical guidance. /li liExperience in risk management and making critical business decisions. /li liProficiency in English is required; Spanish and Portuguese are a plus. /li /ul pWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. /p pIf you would like more information about how your data is processed or wish to exercise your data protection rights, please contact us at *. /p /p #J-18808-Ljbffr

As a German-speaking Customer Support Specialist, you will play a key role in supporting our professional financial market clients and prospects. Excellent written and verbal communication skills in both German and English.

Buscas trabajo en hostelería y turismo? Este mes de julio surgen nuevas oportunidades para botones para hotel en Madrid.

ph3Principales responsabilidades /h3ulliLlevar a cabo la entrega total de soluciones técnicas y soporte de ventas a los clientes finales y distribuidores, para aumentar la participación de mercado en el mantenimiento, fortalecimiento y desarrollo de los Clientes. /liliGestionar el proceso de venta directa de la cartera asignada para alcanzar o superar objetivos comerciales y financieros, revisando resultados y definiendo acciones correctivas cuando sea necesario. /liliOrganizar visitas a clientes actuales y potenciales. /liliDesarrollar, mantener y retener relaciones comerciales estratégicas con clientes y cuentas clave, asegurando el compromiso del cliente y relaciones rentables. /liliRecomendar productos y servicios que se ajusten a las necesidades del negocio del cliente. /liliAsegurar que se define la estrategia de desarrollo adecuada para la cartera de clientes asignada. /liliDemostrar el valor añadido entregado mediante CVF dentro de la cartera de clientes asignada. /liliDefender y crecer la cuota de mercado en la cartera asignada, identificando y desarrollando nuevas oportunidades de negocio e ingresos. /liliProporcionar información de mercado precisa y a tiempo sobre clientes y competidores. /liliApoyar a la Dirección Comercial aportando previsiones, presupuestos y objetivos precisos según se requiera. /liliResponder a preguntas técnicas más complejas sobre los productos, sistemas o servicios de la organización. /liliDesarrollar y brindar capacitación para educar a los empleados internos, socios externos y clientes sobre las características de su compra. /liliSolucionar, investigar y resolver problemas técnicos que surgen durante o después de la implementación. /liliDisponer de un conocimiento de producto muy detallado, así como un conocimiento profundo del negocio del cliente. /li /ulh3Competencias clave y perfil /h3ulliTitulación universitaria o cualificación equivalente en ingeniería mecánica/de fabricación, económica o un campo relacionado. /liliExperiencia técnica sólida y probada con habilidades y conocimientos de herramientas de corte de ingeniería. /liliProbada experiencia – mayor a 5 años – en el área de mecanizado (Herramientas de Corte – preferente – o Máquinas herramientas). /liliExperiencia relevante en gestión comercial y ventas y/o Gestión de Cuentas (Account Management), con relación directa y continua con clientes finales. /liliHistorial comprobado en la obtención de buenos resultados comerciales. /liliUso avanzado de herramientas CRM para la gestión de clientes, oportunidades, forecasting y reporting comercial. /liliSólido conocimiento y experiencia exitosa en negociación de términos y condiciones comerciales y técnicos con clientes industriales. /liliExperiencia relevante de CAD / CAM y programación por Control Numérico Computarizado. /liliConocimientos de Decoletaje (Piezas pequeñas/Medical). /liliConocimientos y experiencia en gestión de proyectos (valorable). /liliConocimiento y experiencia en la gestión de relaciones con clientes externos e internos. /liliNivel fluido de inglés y nativo de Catalán. /liliImprescindible disponer de permiso de conducir vigente. /liliDisponibilidad para viajar. /liliImprescindible residencia en Barcelona. /li /ul /p #J-18808-Ljbffr

ph3Key Responsibilities /h3 ul libActivity Management: /b ul liConsolidate and validate Key Performance Indicators (KPIs) for site activities. /li liContribute expertise to various projects and identify key personnel to involve. /li liDevelop and implement action plans to improve KPIs. /li /ul /li libTeam Management: /b ul liDevelop team leaders and employees. /li liAssess and approve recruitment needs within your scope, aligning with the company's "caring" values. /li liDefine and challenge collective and individual annual objectives for the team. /li /ul /li libCollaboration: /b ul liServe as the liaison to the Regional Manager, providing visibility into team activities. /li /ul /li /ul pEducation: Mín. Bac 2y + /p pSuccessful experience in team management, demonstrating leadership and coordination skills. /p pQuality: interpersonal skills/Stress management: knowing how to manage complex or conflictual situations /p pOrganization and planning: Good management and distribution of tasks /p pData analysis: Ability to monitor KPI's, ability to interpret performance indicators Languages: good command of English and Spanish, mastery of other foreign languages is an asset /p h3Compensation Benefits /h3 pMeal allowance: 9 EUR/day worked /p pTransport allowance: 50 EUR/month (Gross amount) /p pAnnual performance bonus (paid in April each year) up to 170 EUR gross (variable amount) /p pQuarterly bonus: up to 200 EUR gross per quarter (variable amount) /p pAnnual bonus (paid in December of each year), the rate is 5,000EUR of the annual base salary (variable amount depending on the achievement of objectives) /p pInsurance: Insurance membership from the 1st day of integration (payable by the employer) /p /p #J-18808-Ljbffr

ppAt Siemens Mobility, we have been leaders in transportation solutions for over 160 years, constantly innovating our portfolio in core areas such as rolling stock, rail automation and electrification, turnkey systems, intelligent traffic systems, and related services. Through digitalization, we help mobility operators worldwide make infrastructure intelligent, sustainably increase value throughout the lifecycle, enhance passenger experience, and ensure availability. /ppOur Railway Signaling sector is at the forefront of technology, developing innovative products and solutions for our customers' satisfaction. Therefore, we are looking to incorporate a proactive and collaborative individual into our Customer Service Department, for the role of Customer Service Administrative. /ph3What will be your main mission? /h3pTo provide exceptional customer service, from the moment a repair order is placed until the material is satisfactorily delivered, resolving any issues that may arise throughout the process, including after-sales service. /ph3Your main tasks will include: /h3ulliSupport for the business management tool (SAP) in data entry for processing repairs. /liliSpecific functions:ulliGenerating national and international repair records (SAP). /liliRequesting purchase orders. /liliControl and follow-up of customer repairs. /liliEnsuring the consistency of entered data. /liliCoordinación with the factory, warehouse, and purchasing department. /li /ul /li /ulh3What are we looking for in you? /h3ulliIntermediate education in administration (at least). /liliMinimum 1 year of experience in similar functions. /liliPrevious experience in handling ERP (SAP). /liliPrevious experience in customer service. /liliExperience in logistics. /liliUser-level management of business intelligence tools (QLIK/PowerBI). /liliHandling of technical documentation. /liliFinancial knowledge. /liliCommercial vision. /liliEnglish: conversational level to deal with foreign customers. /li /ulh3Additionally, we will value: /h3ulliExperience in the railway sector. /liliExport/Customs management. /liliAttitude oriented towards process digitalization. /li /ulpAt Siemens Mobility, we believe that diversity is our greatest strength. If we all thought the same, we would never innovate. That's why we recruit great minds from all walks of life. We recognize that building a diverse workforce is essential to the success of our business, so we encourage applications from a diverse talent pool. /ppFlexibility and well-being are key for us. We offer you the opportunity to discuss your flexibility requirements to encourage agile working and innovation. We combine remote and on-site work, as work-life balance is fundamental for our teams. We are convinced that working from home allows us to focus on activities that require more concentration, while the office enhances our creativity, collaboration, and learning. /ppSiemens advocates for equal opportunities between men and women, as well as Diversity as a source of creativity and innovation. Having different types of talent and experiences makes us more competitive and better prepared to successfully respond to the demands of society. Therefore, we value candidates who reflect the Diversity we enjoy in our company and encourage the coverage of positions by both men and women in underrepresented occupations. /p /p #J-18808-Ljbffr

ppSeleccionamos un/a profesional de Atención al cliente para incorporación inmediata las oficinas de Madrid de Compañía de comunicaciones nacional. Buscamos una persona con alta vocación de servicio y orientación al cliente, con conocimientos técnicos en informática y comunicaciones, que se quiera incorporar a una empresa sólida y desarrollarse profesionalmente en su ámbito. /ph3FUNCIONES /h3pTendrá asignada una cartera de clientes de los cuales será responsable de la atención integral: /pulliConfiguración y mantenimiento de los servicios de telefonía de los clientes /liliFormación al cliente en los productos contratados /liliAsesoramiento personalizado sobre funcionalidades y productos /liliFidelización del cliente, detectando y escalando los casos necesarios a los distintos departamentos /liliResolución y seguimiento de incidencias, escalando y colaborando con el resto de los departamentos en los casos necesarios /liliApoyo administrativo: cambios de datos de facturación, reclamo de recibos devueltos, etc. /li /ulh3SE OFRECE /h3ulliContrato: 6 meses + Indefinido. /liliSalario: 14000 -15000 brutos fijos al año + 1600 año variable /liliHorario: Jornada completa /li /ulh3Requisitos mínimos: /h3ulliExperiencia previa superior a 2 en atención al cliente /liliExperiencia previa en sector de telecomunicaciones, informática o sectores relacionados con la tecnología /liliCapacidad de comunicación interpersonal y de trabajar bajo presión. /liliValorable formación técnica previa en vozip, sistemas de comunicaciones de voz y datos, mantenimiento de redes locales, routers, switches, puntos de acceso Wifi, … /li /ul /p #J-18808-Ljbffr

ph3About the Position /h3pPrestige Travel Agency by Mich is looking for a bTravel Experience Specialist (Luxury Leisure) /b to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. /ppYou will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home. /ph3What You’ll Do /h3ulliProvide responsive and professional customer support via phone, email, and online messaging /liliAssist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations /liliCommunicate essential travel details, documentation requirements, and agency guidelines /liliMonitor bookings to ensure accuracy and follow up to confirm client satisfaction /liliResolve client questions or concerns with care and a solutions-focused mindset /liliMaintain organized records and update internal systems as needed /li /ulh3What We’re Looking For /h3ulliStrong communication and interpersonal skills /liliCustomer service experience in travel, hospitality, or a related field preferred /liliAbility to work independently in a remote environment /liliHigh level of organization and attention to detail /liliComfortable using digital tools, booking platforms, and communication software /liliPassion for travel and creating positive client experiences /li /ulh3Why Join Us /h3ulliFully remote position (work from anywhere within approved locations) /liliFlexible work schedule options /liliCareer development and advancement opportunities /liliTravel-related perks and industry discounts /liliCollaborative and supportive team culture with training provided /li /ulh3Equal Opportunity Employer /h3pPrestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds. /p /p #J-18808-Ljbffr

Cross Border Talents in Madrid is hiring English-speaking Customer Service Advisors for an e-commerce site-search tech company.

pTelefónica, S.A. busca un líder para dirigir el CSIRT/SOC Global, responsable de detección y respuesta 24x7, liderando el equipo de análisis de operaciones y gestionando incidentes en el perímetro corporativo. /ppContribuirá a la resiliencia y estandarización de procesos de seguridad a nivel global. Se requiere experiencia en gestión de equipos CSIRT/SOC, conocimiento de marcos SIM3 v2, MITRE ATTCK y NIST, y fluidez en inglés. /p #J-18808-Ljbffr

Mystery Shoppers – Spain (Freelance / Flexible) /h3pWe are recruiting bMystery Shoppers across Spain /b to carry out discreet customer experience visits for retail, hospitality, food service, and service-based businesses. What you’ll be doing /h3ulliVisiting assigned locations (stores, restauran