Account Manager Spain
8 days ago
Valencia
Fourvenues is a tech platform born from within the entertainment industry, which gives it a first‑hand understanding of what venues actually need to run their business. La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación. The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real‑time capacity tracking, and a built‑in CRM to truly understand your audience. What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross‑referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table. The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests. To continue growing, we are looking for an Account Manager eager to leave a mark on their professional career and join a company in full expansion. If you are driven by ambition, curiosity, ownership and a high‑performance mindset to help take Fourvenues to the next level, we would love to meet you. Reporting to: VP of Hospitality What You’ll Be Doing... • Client Relationship Management: Build and maintain strong relationships with key clients across the Iberia region (Spain). Drive adoption of our system through clear, proactive communication focused on building trust and maximising the value of the partnership., • CRM and Pipeline Optimisation: Continuously and accurately track the opportunity pipeline and manage all interactions in the CRM (HubSpot) with autonomy, ensuring account satisfaction and growth., • Cross‑functional Coordination: Work closely with Development and Support teams, sharing strategic feedback, escalating relevant issues, and helping optimise the customer experience., • Client Onboarding: Guide new clients through the onboarding process, ensuring the setup and customisation of our system are aligned with their needs and that they experience a smooth and efficient implementation., • Usage Analysis and Optimisation: Monitor feature adoption and system performance across each account, proposing improvements and optimisation strategies to increase customer satisfaction and return on investment., • Activity Documentation and Reporting: Maintain detailed records on the status and usage of each account, producing regular reports to provide visibility on performance and improvement opportunities. What we need from you... • 2–5 years of experience in similar roles within SaaS environments, with a strong focus on account management, system configuration, and customer support., • CRM and analytical skills: Experience using CRM platforms to manage customer accounts and analyse data to support strategic decision‑making., • Professional English (B2 or above): Ability to communicate confidently with international clients., • Mobility: Full UK/European driving licence (or equivalent Category B licence) and willingness to travel occasionally to client sites. Skills • Communication and negotiation: Excellent communication skills, with the ability to build relationships, influence stakeholders and negotiate commercial agreements., • Customer focus: Strong customer‑centric mindset, proactively identifying and addressing client needs while delivering an outstanding customer experience and resolving issues efficiently., • Organisation and multitasking: Ability to manage multiple accounts and projects simultaneously, prioritising effectively to meet deadlines., • Collaboration: Experience working cross‑functionally with Customer Support, Sales and Product/Development teams to enhance the customer experience., • Empathy and adaptability: Ability to adapt to changing priorities and tailor your approach to the specific needs of each client. What We Offer... • Salary based on candidate’s skills and experience., • Annual bonuses for those who significantly contribute to Fourvenues’ success., • A vision and team that will inspire you to excel and reach the next level in your career development., • Continuous training we want you to stay at the forefront of technology and grow your skills through regular internal training., • MacBook laptop and high‑resolution monitors to maximise your potential., • Hybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we’re confident that the environment and the team will make you enjoy being at the office more than you’d expect., • Flexible working hours. Organise your workday between 8:00 AM and 8:00 PM, as long as you meet scheduled commitments., • Private health insurance to promote your peace of mind and well‑being., • Optional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands. About us Fourvenues is the B2B company leading the digital transformation of the nightlife industry. We address a global market worth over $100 billion, spanning nightclubs, festivals, beach clubs, event promoters, and bars. This growth has led us to be recognised as the third fastest‑growing company in Spain in 2026, reflecting the strength of our model and the impact we are generating in the sector. Our vision is clear: to become the operating system of the industry, with a strong financial component and a vertical SaaS (vSaaS) model that empowers our clients to achieve their goals. Their success is ours. In just three years, we’ve multiplied our revenue by 20x, and we’re only getting started. Our goal is to grow by at least 100% annually, fostering an environment where commitment, high standards, and constant curiosity are non‑negotiable. Here, excellence isn’t optional; it’s the standard. In the last two years, Fourvenues has secured €11 million in funding from top‑tier U.S. investors, including Base10 Partners (Notion, Figma, Instacart) and FJ Labs (Stripe, Airbnb, Rappi). This investment fuels our ambitious growth strategy and strengthens our commitment to expanding in the U.S. with a cutting‑edge, high‑performance product. At Fourvenues, we scale aggressively while maintaining disciplined unit economics and a long‑term vision. We are not just building fast, we are building sustainably, ensuring that every step forward is backed by solid fundamentals. Our goal is to become the leading platform in the nightlife industry while creating a company that lasts. We have the privilege of collaborating with renowned brands such as Pacha, BRESH, Cova Santa, BCM, Magic Room HK, Blackworks, Sonorama Medellin, Opium, and Gossip Doha. xcskxlj And we’re continuously signing new partnerships every month, presenting challenges that push us to deliver outstanding service. If you’re at a point in your career where you’re ready to make an impact, unlock your full potential, and join a rapidly expanding company, this is the place for you! #J-18808-Ljbffr
Waiters
Sales & Marketing
Chef & Cook
Retail
Salon & Beauty
Construction & Trades
Fast Food
Accounting & Finance
Animal Care
Bar Staff
Barista
Child Care
Cleaning
Customer Service
Driver & Delivery
Education
Engineering
Entertainment
Events & Promotion
Fashion
Healthcare
Host & Hostess
Information Technology
Kitchen Porter
Legal
Management
Manufacturing
Office & Admin
Science
Security
Sports & Wellness
Warehouse
Writing & Editing
Other
