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Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract for 6 months, with potential to extend., • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience • Previous customer service, supply chain, or logistics experience is helpful but not essential., • We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge • Comfortable using Microsoft Office applications such as Outlook, Word, and Excel., • Experience with ERP systems is an advantage but not required – we will provide training., • Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? • A genuine passion for delivering excellent customer service., • Strong communication and interpersonal skills., • A positive, proactive attitude and willingness to learn., • Good organizational skills and attention to detail., • Ability to collaborate effectively with others while also managing tasks independently., • Adaptability and a solution-focused mindset., • A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

Agencia de viajes especializada en viajes escolares, tanto nacionales como internaciones, precisa incorporar un Gestor de viajes con experiencia en grupos. En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones: • Contacto con clientes para la gestión de petición de viajes., • Elaboración de presupuestos, • Reservas de actividades y entradas a nivel nacional e internacional., • Búsqueda de restaurantes y hoteles, • Elaboración y gestión de listados de participantes, • Gestión documental de los viajes, • Colaborará con el/a superior/a directo en las operaciones de búsqueda y selección de nuevos proveedores., • Reserva de vuelos, hoteles o billetes de tren para particulares y grupos. Requisitos: • Estudios superiores, valorable relacionados con el sector del turismo, • IMPRESCINDIBLE experiencia demostrable en puesto similar, deseable en departamento de grupos., • Valorable experiencia gestionando viajes escolares, • Habilidades de comunicación e interpersonales., • Capacidad de organización y gestión del tiempo., • Conocimiento herramientas de ofimática, • Idiomas: inglés ALTO y valorable segundo idioma Tipo de contratación y condiciones económicas • Contratación a tiempo completo ( indefinido)., • Condiciones económicas a tratar en entrevista., • Horario intensivo a convenir., • Inicio en Septiembre 2026

¿Estas buscando un nuevo reto profesional? 🚀 ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 🏆de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023? PANGEA es tu sitio! 🌏 Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Valencia. 📍 Funciones de la posición • Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades., • Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje., • Demostrar un profundo conocimiento de los destinos y de nuestro producto., • Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta., • Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: • Experiencia mínima como asesor/a de viajes de 3 años., • Amplio conocimiento de destinos y países., • Persona creativa, con grandes habilidades comunicativas y comerciales., • Orientación al cliente y a la calidad en su servicio., • Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes., • Nivel medio-alto de competencia en el uso de herramientas tecnológicas., • Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? • Participar en un proyecto que está revolucionando el sector de las agencias de viajes.💥, • Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. 👩‍👩‍👦‍👦👩‍👩‍👧‍👧, • Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. 🎯, • Un paquete salarial competitivo, acorde a la responsabilidad del puesto., • Plan de Retribución Flexible., • Precios especiales para la plantilla y familiares. ✈️, • Trabajo híbrido (un día de teletrabajo/semana). 💻, • Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público., • Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad., • ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, 😊 somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!🔎

TÉCNICO/A CUSTOMER SERVICE La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica : Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación). Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos. Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos. Mantener actualizadas la base de datos de la clientela y pedidos. Registrar e informar sobre reclamaciones y feedback recurrente de la clientela. Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento. Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: Formación: Formación en Comercio Internacional, Administración, Logística o similares. Conocimiento de procesos de exportación, transporte y facturación. Experiencia previa en atención a la clientela, idealmente internacional. Informática: Paquete Office Completo nivel de usuario. Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos. Idioma. Nivel alto Inglés. Se valorará otro idioma. Competencias: Proactividad. Atención a la clientela eficaz y empática. Resolución deProblemas. Comunicación clara. Planificación, organización y seguimiento detallado. Ofrecemos Contrato de trabajo indefinido a tiempo completo. Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅ Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación.Customer Service team for the Iberia region.The position is focused on delivering a high-quality service to customers while ensuring efficient order management and coordina

Misión ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. Contribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/o con aseguradora extranjera), asegurando el cumplimiento de los procesos corporativos, la normativa vigente y los estándares de calidad, seguridad y experiencia del paciente. Actuar como referente del paciente internacional durante todo el proceso asistencial, facilitando una comunicación eficaz entre el paciente, los profesionales sanitarios y las entidades aseguradoras, de acuerdo con el modelo asistencial Vithas. Responsabilidades 1. Acoger, orientar e informar al paciente internacional y a sus acompañantes, garantizando una experiencia homogénea y alineada con los estándares corporativos Vithas, ofreciendo información clara y comprensible sobre su proceso asistencial, estancia hospitalaria, servicios médicos, administrativos y económicos., 2. Gestión y verificación de documentación internacional, incluyendo pasaportes, pólizas de seguros extranjeros, cartas de garantía (Guarantee of Payment – GOP), autorizaciones previas y documentación clínica conforme a los procedimientos establecidos., 3. Registro administrativo del paciente para consultas y pruebas diagnósticas, asegurando la correcta identificación del tipo de paciente (privado internacional / aseguradora extranjera)., 4. Coordinación con compañías aseguradoras internacionales y intermediarios (asistencias, brokers, embajadas) para la validación de coberturas, autorizaciones, extensiones de estancia y procedimientos adicionales., 5. Gestión de citaciones, tanto presenciales como telefónicas, teniendo en cuenta la disponibilidad médica y las particularidades del paciente internacional., 6. Seguimiento administrativo del proceso asistencial, informando al paciente sobre los pasos a seguir, tiempos estimados y aspectos económicos, garantizando una experiencia fluida y sin incidencias., 7. Registro de la actividad sanitaria realizada, asegurando la correcta imputación en los sistemas corporativos para la facturación internacional., 8. Facturación de pacientes privados internacionales, elaboración y explicación de presupuestos, depósitos, facturas proforma y facturas finales, en coordinación con el área de facturación., 9. En coordinación con el Servicio de Atención al Paciente, gestión y resolución de incidencias, reclamaciones o sugerencias, actuando como intermediario entre el paciente, los profesionales sanitarios y los departamentos implicados., 10. Comunicación constante con el equipo médico y de enfermería, facilitando la información necesaria para la correcta atención del paciente internacional., 11. Gestión administrativa general, incluyendo correos electrónicos, llamadas, archivo de documentación clínica y administrativa, y uso de plataformas internas., 12. Control de tiempos de atención y flujos de trabajo, colaborando activamente en la mejora continua de los procesos de Front Office para minimizar esperas y garantizar un servicio premium. Titulación requerida Grado en Traducción e Interpretación o similar. Formación específica y conocimientos técnicos Atención al cliente internacional en entorno sanitario. Gestión administrativa de pacientes privados y asegurados internacionales. Facturación sanitaria internacional y gestión de depósitos. Conocimiento básico de pólizas de seguros de salud internacionales. Documentación sanitaria y protección de datos. Experiencia requerida Mínimo 6 meses – 1 año en puestos similares de admisión, recepción o atención al paciente. Valorable experiencia previa en hospitales, clínicas privadas o departamentos de Patient Services / International Desk. Idiomas Español e Inglés: nivel alto o avanzado (imprescindible). Segundo idioma: nivel alto o avanzado (imprescindible). Tercer idioma: Nivel Básico o intermedio (valorable). xcskxlj Si estás interesado/a no dudes en inscribirte y nos pondremos en contacto contigo!

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions.Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specia

INFINNI is building the infrastructure that powers the creator economy.We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the softw

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la o

Te apasiona ayudar a las personas y disfrutas resolviendo problemas? En 3D Seguridad buscamos a alguien que quiera formar parte de un equipo donde cada conversación cuenta.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.No buscamo

Customer Service (German-speaking, C2 level)¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación.Work and Live in Spain Are you fluent in German (C2) and confident in English (B1+)?Ready to take your career

Buscamos un teleoperador proactivo/a, organizado/a y con habilidades comunicativas, que forme parte de nuestro equipo. Si cumples con los requisitos y deseas formar parte de nuestro equipo, envía tu CV actualizado con el asunto "TELEOPERADOR/A" #J-18808-Ljbffr.

Administrativo/a de atención al público para puesto en Paterna.

Protegerse busca un profesional para su equipo de Gestión Canal en Valencia, enfocado en la captación y fidelización de distribuidores.

Serás la cara visible de la estación, realizando ventas, asesoramiento y gestiones de caja, manteniendo la imagen de la tienda y asegurando una experiencia de cliente excelente. Ofrecen formación continua y oportunidades de desarrollo dentro del grupo. Jornada completa, contrato temporal por sust

Solo Talento | RH Soluciones en Valencia busca un profesional para gestionar y realizar el seguimiento de la cartera de pedidos, asegurando disponibilidad de producto y cumplimiento de plazos. Se valora experiencia en atención al cliente en entornos industriales y buen dominio de Excel para actuali

Se ofrece contrato temporal inicial de tres meses con posibilidad de prórroga, salario de 9,72 euros brutos por hora más pluses por convenio, y formación online remunerada de 18 días con 306,06 euros brutos si se supera el período de prueba. El trabajo es presencial de lunes a domingo, con dos

Next Job Abroad sucht einen Customer Service Officer in Valencia, Spanien, für die Betreuung deutschsprachiger Kunden.Die Position bietet ein Grundgehalt zwischen 23.Du wirst Teil eines multikulturellen Teams und hilfst unseren Kunden bei ihren finanziellen Anliegen.Neben einem modernen Arbeitsplat

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract for 6 months, with potential to extend., • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience • Previous customer service, supply chain, or logistics experience is helpful but not essential., • We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge • Comfortable using Microsoft Office applications such as Outlook, Word, and Excel., • Experience with ERP systems is an advantage but not required – we will provide training., • Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? • A genuine passion for delivering excellent customer service., • Strong communication and interpersonal skills., • A positive, proactive attitude and willingness to learn., • Good organizational skills and attention to detail., • Ability to collaborate effectively with others while also managing tasks independently., • Adaptability and a solution-focused mindset., • A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. xkdbapo Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

TÉCNICO/A CUSTOMER SERVICE La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica : Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación). Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos. Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos. Mantener actualizadas la base de datos de la clientela y pedidos. Registrar e informar sobre reclamaciones y feedback recurrente de la clientela. Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento. Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: Formación: Formación en Comercio Internacional, Administración, Logística o similares. Conocimiento de procesos de exportación, transporte y facturación. Experiencia previa en atención a la clientela, idealmente internacional. Informática: Paquete Office Completo nivel de usuario. Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos. Idioma. Nivel alto Inglés. Se valorará otro idioma. Competencias: Proactividad. Atención a la clientela eficaz y empática. Resolución deProblemas. Comunicación clara. Planificación, organización y seguimiento detallado. Ofrecemos Contrato de trabajo indefinido a tiempo completo. Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

TÉCNICO/A CUSTOMER SERVICE ¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación. La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica: Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: • Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación)., • Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos., • Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos., • Mantener actualizadas la base de datos de la clientela y pedidos., • Registrar e informar sobre reclamaciones y feedback recurrente de la clientela., • Cumplir con los KPI ́s de calidad y tiempos de respuesta definidos por el departamento., • Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: • Formación: Formación en Comercio Internacional, Administración, Logística o similares., • Conocimiento de procesos de exportación, transporte y facturación., • Experiencia previa en atención a la clientela, idealmente internacional., • Informática:, • Paquete Office Completo nivel de usuario., • Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos., • Idioma. Nivel alto Inglés. Se valorará otro idioma., • Competencias:, • Proactividad., • Atención a la clientela eficaz y empática., • Resolución deProblemas., • Comunicación clara., • Planificación, organización y seguimiento detallado. Ofrecemos • Contrato de trabajo indefinido a tiempo completo. xkdbapo, • Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

Account Management OfficerApplyremote type: Hybridlocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR- The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole: Account Management Officer Location: ValenciaEmployment Type: Full time Permanent Role summary:As an Account Management Officer and play a key role in supporting client accounts from setup through their full lifecycle. You’ll ensure data accuracy, meet AML/KYC and regulatory requirements, and work closely with clients and internal teams to resolve queries and keep operations running smoothly. This is a great opportunity to build your expertise in client servicing, compliance, and financial operations within a collaborative team environment.Key responsibilities: Management and maintenance of client and account data throughout the lifecycle of a bank account. Adherence to internal business rules and regulatory requirements regarding AML/KYC, CRS FATCA/QI. Identifying and assessing documentation requirements and addressing deficiencies. Working on account issues client reporting closely with internal and external stakeholders. Numerical document management. Various signature verifications where applicable. Supporting and mentoring Junior staff where required. Further tasks might be assigned according to the business requirements.Skills Required: Educational level: University degree - Bachelor (or above) in Economics, Finance or Business Administration. Working experience in similar roles. Excellent knowledge of English. Sound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions. Sound knowledge of MS Office applications. High attention to detail with a proactive and analytical mindset. Ability to work independently and as part of a team, managing priorities in a dynamic environment. Strong organizational skills and flexibility.* Excellent communication skills.What you will get in return: Hybrid Working Model Private health insurance. 27 working days holiday + Public holidays Opportunities for professional development. Professional Development (CPD) and Study Guidance programs Positive and hospitable work environment. Opportunity to work with a diverse, agile and global team. Exposure to all aspects of the business and cross-jurisdiction.* A genuinely unique opportunity to be part of an expanding large global business + moreAt Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process.br#J-18808-Ljbffr

pTIBA Spain Valencia busca un/a Seafreight Operator - Export para unirse al equipo de General Forwarding. Gestionarás expedientes de tráfico marítimo de exportación y coordinarás con proveedores y clientes. /ppSe requiere al menos 2 años de experiencia en una empresa transitaria, formación en Administración o Comercio Internacional y nivel de inglés B2/C1. Se valorará experiencia en CargoWise y orientación al cliente. /p #J-18808-Ljbffr

Responsibilities- Conduct outbound calls to clarify or request customer documentation.- Guide customers through submission and verification procedures with clarity and professionalism.- Collaborate with internal teams to resolve documentation issues.- Provide feedback on recurring challenges and contribute to process improvements.Requirements- Strong attention to detail and the ability to handle sensitive information responsibly.- Excellent communication skills in Dutch and English (native or near-native level).- Ability to work independently as well as part of a team.- Familiarity with regulatory environments or documentation processes is a plus.- Commercial insights and ability to convince customers and key stakeholders about the necessity of keeping documentation up to date.- Strong communication and multitasking skills.- Comfortable working with computer systems and various software applications.- Experience with compliance or documentation processes is a plus.#J-18808-Ljbffr

Dutch-speaking Account Manager.

Allfunds, founded in Madrid, is seeking a Client Services Senior Specialist to serve as the primary operational contact for institutional clients, ensuring smooth onboarding and ongoing service. ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar. You will coordinate with Sales, Compliance and IT, manage asset migrations, address trading issues, provide performance xcskxlj reports, and support KPI dashboards to maintain high client satisfaction. #J-18808-Ljbffr

Seeking a Customer Service Sales Representative in Valencia, handling customer requests and post-sales tasks. Requires Dutch and English proficiency, IT skills, and a passion for sales and customer care. Full-time contract with annual salary and bonuses.

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

You will assist Dutch-speaking customers, ensuring their inquiries are resolved promptly. A leading consultancy firm in Valencia is looking for a Dutch Speaking Customer Service Advisor to provide top-notch support.

ph3Tasks /h3 pIn this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry. /p pYou will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space. /p pbThe responsibilities: /b /p ul liCommunication: Connect with B2B customers via phone and email, providing service-oriented solutions. /li liAdministration: Keep things organized by handling admin tasks and following up on questions and requests. /li liTeamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated. /li /ul h3Requirements /h3 pbYour profile: /b /p ul liNative-level proficiency in Danish (both spoken and written) and a good command of the English language. /li liA high school diploma or equivalent qualification is necessary. /li liPrevious customer service experience is a bonus but not a deal-breaker. /li liYour communication skills should be on point for confidently interacting with customers. /li liYou are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently. /li liJuggling tasks and paying attention to detail is your thing, especially in a fast-paced environment. /li liComfortable using computer systems and various software applications. /li liAbility to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs. /li /ul h3Benefits /h3 ul libBase salary: /b €1,559.25 gross per month (based on a 39-hour contract) /li libMonthly bonus: /b ul li€200 gross per month (based on planning adherence quality). /li liAfter 6 months, the bonus increases to €300 per month with new targets. /li liAfter 12 months, the bonus goes up to €350 per month with additional targets. /li liAfter 18 months, the base salary increases to €1,600, plus the €350 monthly bonus. /li /ul /li libPermanent contract /b after a 1-month probation period /li liYou accrue b1.9 paid holidays /b per month /li liOpportunities for bgrowth and professional development /b /li liA bdiverse, supportive, and collaborative team environment /b /li libUnlimited coffee and fresh fruit /b on office days for an energy boost /li liA bdiverse, friendly, and collaborative team culture /b /li libTax free benefits /b (restaurant/Transport/Day Care) /li liAccess to a bmental health and well-being support app /b /li libFree online Spanish lessons /b outside working hours /li /ul pIf these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together. /p /p #J-18808-Ljbffr

pBob W. is seeking a Senior Hospitality Operations Specialist for its Valencia location. This role involves ensuring exceptional guest experiences, conducting quality audits, and managing operational challenges. The ideal candidate has over 2 years of experience in the hospitality sector, strong problem-solving skills, and is fluent in English and Spanish. /ppThe position includes managing supplier relationships and improving operational procedures, offering opportunities for significant impact in a fast-paced environment, with perks including unlimited holidays and employee share options. /p #J-18808-Ljbffr

pweWow is seeking a customer support professional based in Valencia, Spain, to join our dynamic team. You will provide exceptional customer service through various channels like phone, email, and chat, helping customers with their vehicle-related inquiries. /ppThe ideal candidate speaks native-level French and has experience in customer service or sales. We offer competitive benefits including Spanish health insurance, free language classes, and career growth opportunities within our vibrant scale-up culture. /p #J-18808-Ljbffr

Fourvenues Fourvenues is a tech platform born from within the entertainment industry, which gives it a first-hand understanding of what venues actually need to run their business. The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real-time capacity tracking, and a built-in CRM to truly understand your audience. What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross-referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table. The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests. Your mission - Manage and resolve B2C user issues in an agile, professional, and empathetic manner. - Handle queries related to tickets, bookings, access, payments, refunds, and other platform services. - Accurately record and document each issue to ensure traceability and continuity between shifts. - Escalate complex issues to the relevant teams: B2B Support, Product, Engineering, Operations, or Finance. - Write clear and effective responses, adapted to each user and situation. - Respond to reviews on Google Reviews and Trustpilot, helping improve the customer experience and protect the brand’s reputation. - Identify recurring issue patterns and suggest improvements to processes, product, or communication. - Use internal tools such as Slack, Google Workspace, HubSpot, Aircall, Notion, or ticketing platforms, while ensuring departmental SLAs are met. Your profile - 2–3 years of experience in Customer Service, Customer Support, or Customer Care roles, ideally within technology, digital, SaaS, ticketing, ecommerce, events, hospitality, or other high-volume customer-facing environments. - Experience handling end-user enquiries across multiple channels, including email, chat, phone, web forms, and ticketing platforms. - Based in Valencia or willing to relocate or commute to the city. - Good command of English, with the ability to support basic to intermediate enquiries from international users. Additional languages will be considered a strong advantage. We value - Previous experience in Technical Support, Operational Support, Hospitality, Events, Nightlife, or Direct-to-Consumer Customer Service will be considered an advantage. - Experience working in fast-paced, high-demand environments, with peak activity periods, strict response times, and the ability to prioritise effectively, is highly desirable. Why us? - Salary based on candidate's skills and experience. - Annual bonuses for those who significantly contribute to Fourvenues' success. - A vision and team that will inspire you to excel and reach the next level in your career development. - Laptop and high-resolution monitors to maximize your potential. - Hybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we're confident that the environment and the team will make you enjoy being at the office more than you’d expect. - Private health insurance to promote your peace of mind and well-being. - Optional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands. - Extra vacation days for special occasions like birthdays, holidays, or unique events. About us Fourvenues is the B2B company leading the digital transformation of the nightlife industry. We address a global market worth over $100 billion, spanning nightclubs, festivals, beach clubs, event promoters, and bars. This growth has led us to be recognized as the third fastest growing company in Spain in 2026, reflecting the strength of our model and the impact we are generating in the sector. Our vision is clear: to become the operating system of the industry, with a strong financial component and a vertical SaaS (vSaaS) model that empowers our clients to achieve their goals. Their success is ours. In just three years, we’ve multiplied our revenue by 20x, and we’re only getting started. Our goal is to grow by at least 100% annually, fostering an environment where commitment, high standards, and constant curiosity are non-negotiable. Here, excellence isn’t optional; it’s the standard. In the last two years, Fourvenues has secured €11 million in funding from top-tier U.S. investors, including Base10 Partners (Notion, Figma, Instacart) and FJ Labs (Stripe, Airbnb, Rappi). This investment fuels our ambitious growth strategy and strengthens our commitment to expanding in the U.S. with a cutting-edge, high-performance product. At Fourvenues, we scale aggressively while maintaining disciplined unit economics and a long-term vision. We are not just building fast, we are building sustainably, ensuring that every step forward is backed by solid fundamentals. Our goal is to become the leading platform in the nightlife industry while creating a company that lasts. We have the privilege of collaborating with renowned brands such as Pacha, BRESH, Cova Santa, BCM, Magic Room HK, Blackworks, Sonorama Medellin, Opium, and Gossip Doha. And we’re continuously signing new partnerships every month, presenting challenges that push us to deliver outstanding service. If you’re at a point in your career where you’re ready to make an impact, unlock your full potential, and join a rapidly expanding company, this is the place for you! Learn more about our business and story here: https://www.youtube.com/watch?v=5ratQVugh7o

Your missionLead, develop and grow the team.Define objectives, OKRs and professional development plans according to role and seniority.Business GrowthLead the account retention and expansion strategy, including upselling, multi-venue growth, premium feature adoption and sustainable YoY revenue growth.Maintain our current 98% logo retention rate across Spain, LATAM and international markets.Ensure the successful management of complex accounts, including corporate groups, high-tier clients and sensitive markets.Operational Excellence & ProcessesTake direct ownership of the standardisation and compliance of processes across Expansion, Customer Success and Customer Support, including:Proper use of HubSpot (contextualisation, handovers and workflows).Ensuring internal documentation and intranet information remain accurate and up to date.Interdepartmental workflows and SLAs.Designing a scalable and replicable management model for new markets.Cross-functional CollaborationWork closely with:Customer Support Manager → Daily alignment and continuous process improvement.Customer Experience Manager (B2C) → Holiday SLAs, reputation management and shared workflows.Implementation Team → Coordination of POS, cashless, box office implementations and international deployments.You will also collaborate closely with the Product team, sharing customer and market feedback from strategic accounts.Data, Analysis & KPIsOwn and lead key metrics across the area, including:YoY growth and revenue expansion by vertical and country.Logo retention (Spain & international markets).Churn and risk management.Product adoption (core and premium features).Operational workload per AM/KAM/CS and efficiency.B2B NPS and CSAT, in collaboration with Support.Your profile- Solid experience leading Account Management and/or Customer Success teams in B2B SaaS environments.- A hybrid profile combining strategy and operations, capable of moving quickly from analysis to execution.- Strong understanding of SaaS metrics such as YoY, churn, NRR, expansion, retention and product adoption.- Proven ability to build scalable processes, diagnose operational inefficiencies and implement best practices across teams.- Strong cross-functional coordination skills across Support, Product, Data and Implementation.- Advanced analytical capabilities, with experience interpreting KPIs, identifying patterns and making data-driven decisions.- Clear, constructive and adaptable communication skills across different audiences (clients, team and leadership).- High level of English and Spanish. Additional languages are a plus.- Previous experience in high-growth or international environments is highly valued, though not essential.We value- Experience in the nightlife industry or a related sector.- Experience working with all-in-one business management platforms.Why us?- Salary based on candidate's skills and experience.- Annual bonuses for those who significantly contribute to Fourvenues' success.- A vision and team that will inspire you to excel and reach the next level in your career development.- Continuous training we want you to stay at the forefront of technology and grow your skills through regular internal training.- MacBook laptop and high-resolution monitors to maximize your potential.- Hybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we're confident that the environment and the team will make you enjoy being at the office more than you’d expect.- Flexible working hours. Organize your workday between 8:00 AM and 8:00 PM, as long as you meet scheduled commitments.- Private health insurance to promote your peace of mind and well-being.- Optional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands.#J-18808-Ljbffr

Florida Universitaria en Valencia busca un profesional para cumplir con los procedimientos de trabajo y los KPI. ¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación. Este rol implica la resolución de incidencias y mantener un contacto cercano con los clientes y departamentos internos. Se valoran habilidades de comunicación y un estilo de trabajo orientado a objetivos, además de un grado en Gestión del Transporte y la Logística. xcskxlj Se ofrece un entorno dinámico y la oportunidad de contribuir a la calidad del trabajo. #J-18808-Ljbffr

A global customer service provider is seeking a Customer Service Sales Representative in Valencia. The role requires proficiency in Dutch and English, along with strong communication and IT skills. Responsibilities include handling inbound customer requests and managing post-sales tasks. The position offers a full-time contract with a gross salary of €19,623.94 per year plus potential bonuses. Candidates with a passion for sales and customer care are encouraged to apply.br#J-18808-Ljbffr

Client Service Manager Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. • AIFMApplylocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR-0024771FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.# **Job specification • Work proactively on a portfolio of clients to support the daily activities of the funds under management;• Act as main point of contact for the clients for day-to-day activities and resolution of any fund-related queries;• Set-up and lead AIFM service review calls with clients to maintain a strong relationship;• Establish and maintain excellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls;• Ensure compliance with internal and external processes;• Maintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures;• Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information;• Ensue all funds have up-to-date policies and procedures that reflect on-going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum.• Prepare the Operating Memorandum and coordinate internal and external review of such document;• Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information;• Ensure all investor subscription documents incl. side letters are saved on client folder;• Manage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline;• Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda;• Present AIFM report in the Board Meeting;• Ensure coordination and review of fund financial reports and long form reports;• Preparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company;• Prepare cash payment instructions for review and signature by the Client Service Manager;• Upload investor reports and target fund documentation to the investor portal; • Preparation of presentation materials for physical client visits;• Calculate and review client fees, create invoices and manage timely payment; • Identify opportunities to enhance the client relationship;• Support with ad hoc projects.# **Skills Required: • Academic degree, preferably in Finance or Economics;• Experience in the financial sector is of advantage;• Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;• Strong commercial awareness, analytical and communications skills;• Good working knowledge in MS Office suite;• Fluent in English with excellent written and oral communication skills.# **What you will get in return • A genuinely unique opportunity to be part of an expanding large global business;• A friendly, co-operative and supportive environment;• Training and development opportunities.As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. xcskxlj Join our global network, and you will benefit from education support, sponsorship and in-house training programs. #J-18808-Ljbffr

ppAre you fluent in bDutch /b and passionate about building strong client relationships? Join our dynamic team as an bAccount Manager (Dutch-speaking) /b, working on exciting projects while living in the beautiful coastal cities of bBenalmádena /b or bValencia, Spain /b. This role offers the perfect balance of professional growth and an exceptional lifestyle in vibrant Spanish locations. /p h3What You'll Do /h3 ul liServe as the primary point of contact for Dutch-speaking clients, building strong, long-term relationships /li liUnderstand client needs, provide strategic guidance, and ensure services meet or exceed expectations /li liManage projects from inception to completion, coordinating internally with operations, marketing, and product teams /li liMonitor account performance, prepare reports, and proactively address challenges /li liIdentify opportunities to upsell or expand services, helping clients maximize value /li liCollaborate closely with international teams to align on objectives, strategies, and results /li /ul h3Who You Are /h3 ul liFluent in bDutch /b and proficient in bEnglish /b /li liPrevious experience in account management, client services, or business development /li liExcellent interpersonal, communication, and negotiation skills /li liHighly organized, proactive, and able to manage multiple accounts simultaneously /li liResults-oriented, with strong problem-solving abilities and attention to detail /li liComfortable working in a fast-paced environment and adapting to client needs /li /ul h3What We Offer /h3 ul liCompetitive salary with performance-based bonuses /li liOpportunity to work in bBenalmádena /b or bValencia /b two of Spains most vibrant and culturally rich cities /li liSupportive and collaborative international team environment /li liCareer growth and professional development opportunities /li liDynamic, client-facing role with direct impact on business success /li /ul h3Life in Benalmádena Valencia /h3 pbBenalmádena /b offers stunning beaches, lively marinas, and a relaxed coastal lifestyle with excellent amenities. bValencia /b, a larger city, combines historical charm with modern culture, beaches, and a vibrant social scene. Both locations provide sunshine, delicious cuisine, and a welcoming international community making them ideal places to work and live. /p pIf you're ready to manage key accounts, grow professionally, and enjoy life in sunny bBenalmádena /b or bValencia /b, bapply today /b! /p /p #J-18808-Ljbffr

Auren Personas is partnering with a leading consumer goods company in Valencia seeking a Team Leader for Customer Consumer Service Management.

Mercadona SA en Valencia requiere personal para atención al cliente a media jornada.

ppDepartment: International Sales /p pWe are seeking an exceptional account manager to help shape and support the next phase of growth, ensuring the implementation of the company’s sales strategy. Your primary mission will be to develop the business in the French region. /p pThe ideal candidate will be a team player with a positive attitude and strong organizational skills. /p pYou will report directly to the Global Territory Manager and work within a matrix organization with sector, channel, and support teams. /p pThe successful candidate will be responsible for opening and managing high-performing retail locations. Your key performance indicators (KPIs) will be revenue-based, ensuring that our products receive the full support and competitiveness needed to increase the company’s market share. /p ul liSurpassing budget/driving revenue growth at Accounts through the execution of close partnership strategies combined with 360° consumer-oriented sales; marketing approaches. /li liBuild strong relationships; work with cross-functional teams throughout the organization to deliver against Sales and Profitability Targets (Brand/Trade Marketing, Finance, Supply Chain, Channel/Industry sales, After Sales, Compliance; Legal, ). /li liDocument Plans (assessment; due diligence, promo plans, forecast, PL…). /li liIdentifying/launching/conducting efficiency projects within the zone. /li liLeadership role in creating and executing retailers multi product lines annual forecast, business plans, promotional plans. /li liDirect marketing tactics if required. /li liAccountable to build and update sales forecasting plan monthly. /li liDaily Monitoring of performance by market, by product, in relation to budgets and each retailer specifically. /li liOptimize efficiencies: manage and maintain inputs into all systems; align with internal teams regarding customer solicitation timing, materials, and needs; manage promotional activity to maximize ROI and anticipate far in advance key events. /li liCreate opportunities to meet; exceed the market, Be an expert on the product, the customer, and the consumer; Understand the competition around pricing, product, and placement – and using this to guide retailers towards a competitive strategy. /li /ul h3Profil recherché /h3 ul liMore than 5 years of experience in partner sales management gained in France. /li liOnline and multi-channel strong Sales Experience. /li liSuccessful commercial negotiation expertise in Household Appliances or fast-moving “ABC” consumer goods experience. /li liExperience with and knowledge of EU retailer trade environment essential (physical and digital). /li liLeadership in a commercial environment. Autonomous Do’er. /li liTravel frequently. /li liFluent Spanish, English and French. /li /ul h3Avantages /h3 ul liA key role in an ambitious international expansion strategy. /li liHigh level of ownership and decision-making impact. /li liDynamic, fast-growing international environment. /li /ul pLangues : Français, Anglais, Espagnol. /p pFrançais courant requis. Espagnol et/ou anglais apprécié selon le poste. Autorisation de travailler en Espagne nécessaire. /p /p #J-18808-Ljbffr

En dependencia del área de Marketing, buscamos incorporar un/a Customer Experience & CRM Manager para liderar la estrategia de fidelización y optimización de la experiencia de cliente en España y Portugal. ¿Le gusta esta oportunidad? Asegúrese de inscribirse rápido, ya que se espera un gran volumen de solicitudes. Desplácese hacia abajo para leer la descripción completa del puesto. El puesto tiene como objetivo principal incrementar la recurrencia, la retención y el valor del cliente, utilizando el CRM como herramienta estratégica para el análisis del comportamiento, la identificación de oportunidades y la activación de acciones de impacto real en negocio. Se trata de un rol con fuerte orientación analítica y de negocio, enfocado en la parte baja del embudo de conversión y en la mejora continua de la experiencia de clientes actuales. Principales funciones • Analizar el comportamiento de los clientes a lo largo de su ciclo de vida, con foco en recurrencia y fidelización., • Diseñar, activar y optimizar estrategias de retención basadas en datos., • Transformar la información del CRM en insights accionables para negocio, marketing y operaciones., • Liderar la estrategia de CRM y sus principales palancas de conversión (email marketing, SMS, WhatsApp, recordatorios, etc.)., • Definir, monitorizar y reportar KPIs clave de la parte baja del embudo (retención, frecuencia, abandono, LTV, satisfacción)., • Impulsar la estrategia de captación, análisis y gestión de reseñas en Google como elemento clave de experiencia, reputación y fidelización., • Detectar puntos de fricción en la experiencia del cliente y proponer mejoras basadas en evidencia., • Colaborar de forma transversal con Marketing, Contact Center y Operaciones para asegurar la correcta ejecución de las iniciativas., • Medir el impacto de las acciones implementadas y optimizarlas en función de resultados., • Garantizar la calidad, coherencia y buen uso del dato dentro del CRM., • Experiencia previa trabajando con CRM y datos de cliente, preferiblemente en sectores como salud, retail, telco o seguros., • Conocimiento de métricas de fidelización, retención y valor de cliente., • Capacidad para analizar información y convertirla en decisiones prácticas orientadas a negocio., • Experiencia en entornos colaborativos y con equipos transversales., • Se valorará experiencia en entornos multi-centro, servicios o modelos de negocio con recurrencia.Perfil competencial, • Perfil analítico, estructurado y orientado a resultados., • Mentalidad práctica y foco en impacto real., • Capacidad crítica y criterio para priorizar., • Comodidad en entornos de cambio y construcción., • Salario competitivo fijo + bonus variable por objetivos., • Flexibilidad horaria y opción de teletrabajo., • Beneficios corporativos IVCE., • Desarrollo profesional continuo en un entorno dinámico, colaborativo y con propósito. ¿Te interesa formar parte de IVC Evidensia? xcskxlj Inscríbete a través de nuestra web. ¡Te esperamos! #J-18808-Ljbffr

Protegerse busca un profesional para su equipo de Gestión Canal en Valencia, enfocado en la captación y fidelización de distribuidores. Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo. Con al menos 3 años de experiencia en ventas, el candidato ideal será proactivo, con alta capacidad de comunicación y orientación al cliente. Se valoran estudios superiores y experiencia en TI y Ciberseguridad. xcskxlj Ofrecemos un entorno dinámico con oportunidades de crecimiento, formación técnica y un salario fijo con retribuciones adicionales. #J-18808-Ljbffr

Customer Service Representative – Dutch Speaker Alicante ¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato. The Adecco Group | Hybrid Work in sunny Spain as a Dutch-speaking Customer Service Representative ! Are you ready to combine career growth with the Mediterranean lifestyle? Join an international company in the telecom sector and support customers with their mobile, internet, and TV services while developing your career in a dynamic, award-winning environment. What you'll do Support customers with mobile and home services (SIM, internet, TV setup). Troubleshoot and resolve technical issues efficiently. Identify opportunities for cross- and upselling. What we offer you: Salary: €1,718.70 – €2,094.66 gross per month Bonus: Up to 15% of your monthly salary Working hours: Flexible contracts (32, 34, 36 or 39 hours per week) Contract: Permanent position with a 2-month probation period Training: 2-week onboarding program where you'll gain all the skills you need Hybrid working model: First 3 months fully office-based; afterwards, partial remote work is possible (subject to team leader approval) Work environment: A vibrant and social workplace in our Alicante office. Career growth: Opportunities for progression (e.g. Team Leader or Trainer roles) Team spirit: Work alongside Dutch-speaking colleagues Relocation package: Available for selected candidates HR support: Assistance with administrative processes and documentation in Spain Recognition: xbhjioe Join an internationally awarded company What we're looking for Language skills: Fluent in Dutch (C2 level) and good English skills (minimum B1) Customer & sales focus: Strong communicator with a customer-oriented mindset and a natural ability to identify sales opportunities Problem-solving: Proactive and efficient in resolving customer issues Tech-savvy: Comfortable with technology and good IT skills Work eligibility: Legal right to live and work in Spain, with valid documentation

Customer service role supporting telecom customers with mobile, internet, and TV services, involving troubleshooting and identifying sales opportunities.

ppFourvenues is a tech platform born from within the entertainment industry, which gives it a first‑hand understanding of what venues actually need to run their business. /p pThe platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real‑time capacity tracking, and a built‑in CRM to truly understand your audience. /p pWhat makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross‑referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table. /p pThe result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests. /p pTo continue growing, we are looking for an bAccount Manager /b eager to leave a mark on their professional career and join a company in full expansion. If you are driven by ambition, curiosity, ownership and a high‑performance mindset to help take Fourvenues to the next level, we would love to meet you. /p pbReporting to: /b VP of Hospitality /p h3What You’ll Be Doing... /h3 ul liClient Relationship Management: Build and maintain strong relationships with key clients across the Iberia region (Spain). Drive adoption of our system through clear, proactive communication focused on building trust and maximising the value of the partnership. /li liCRM and Pipeline Optimisation: Continuously and accurately track the opportunity pipeline and manage all interactions in the CRM (HubSpot) with autonomy, ensuring account satisfaction and growth. /li liCross‑functional Coordination: Work closely with Development and Support teams, sharing strategic feedback, escalating relevant issues, and helping optimise the customer experience. /li liClient Onboarding: Guide new clients through the onboarding process, ensuring the setup and customisation of our system are aligned with their needs and that they experience a smooth and efficient implementation. /li liUsage Analysis and Optimisation: Monitor feature adoption and system performance across each account, proposing improvements and optimisation strategies to increase customer satisfaction and return on investment. /li liActivity Documentation and Reporting: Maintain detailed records on the status and usage of each account, producing regular reports to provide visibility on performance and improvement opportunities. /li /ul h3What we need from you... /h3 ul lib2–5 years of experience /b in similar roles within SaaS environments, with a strong focus on account management, system configuration, and customer support. /li libCRM and analytical skills: /b Experience using CRM platforms to manage customer accounts and analyse data to support strategic decision‑making. /li libProfessional English (B2 or above): /b Ability to communicate confidently with international clients. /li libMobility: /b Full UK/European driving licence (or equivalent Category B licence) and willingness to travel occasionally to client sites. /li /ul h3Skills /h3 ul libCommunication and negotiation: /b Excellent communication skills, with the ability to build relationships, influence stakeholders and negotiate commercial agreements. /li libCustomer focus: /b Strong customer‑centric mindset, proactively identifying and addressing client needs while delivering an outstanding customer experience and resolving issues efficiently. /li libOrganisation and multitasking: /b Ability to manage multiple accounts and projects simultaneously, prioritising effectively to meet deadlines. /li libCollaboration: /b Experience working cross‑functionally with Customer Support, Sales and Product/Development teams to enhance the customer experience. /li libEmpathy and adaptability: /b Ability to adapt to changing priorities and tailor your approach to the specific needs of each client. /li /ul h3What We Offer... /h3 ul liSalary based on candidate’s skills and experience. /li liAnnual bonuses for those who significantly contribute to Fourvenues’ success. /li liA vision and team that will inspire you to excel and reach the next level in your career development. /li liContinuous training we want you to stay at the forefront of technology and grow your skills through regular internal training. /li liMacBook laptop and high‑resolution monitors to maximise your potential. /li liHybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we’re confident that the environment and the team will make you enjoy being at the office more than you’d expect. /li liFlexible working hours. Organise your workday between 8:00 AM and 8:00 PM, as long as you meet scheduled commitments. /li liPrivate health insurance to promote your peace of mind and well‑being. /li liOptional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands. /li /ul h3About us /h3 pFourvenues is the B2B company leading the digital transformation of the nightlife industry. We address a global market worth over $100 billion, spanning nightclubs, festivals, beach clubs, event promoters, and bars. /p pThis growth has led us to be recognised as the third fastest‑growing company in Spain in 2026, reflecting the strength of our model and the impact we are generating in the sector. /p pOur vision is clear: to become the operating system of the industry, with a strong financial component and a vertical SaaS (vSaaS) model that empowers our clients to achieve their goals. Their success is ours. /p pIn just three years, we’ve multiplied our revenue by 20x, and we’re only getting started. Our goal is to grow by at least 100% annually, fostering an environment where commitment, high standards, and constant curiosity are non‑negotiable. Here, excellence isn’t optional; it’s the standard. /p pIn the last two years, Fourvenues has secured €11 million in funding from top‑tier U.S. investors, including Base10 Partners (Notion, Figma, Instacart) and FJ Labs (Stripe, Airbnb, Rappi). This investment fuels our ambitious growth strategy and strengthens our commitment to expanding in the U.S. with a cutting‑edge, high‑performance product. /p pAt Fourvenues, we scale aggressively while maintaining disciplined unit economics and a long‑term vision. We are not just building fast, we are building sustainably, ensuring that every step forward is backed by solid fundamentals. Our goal is to become the leading platform in the nightlife industry while creating a company that lasts. /p pWe have the privilege of collaborating with renowned brands such as Pacha, BRESH, Cova Santa, BCM, Magic Room HK, Blackworks, Sonorama Medellin, Opium, and Gossip Doha. And we’re continuously signing new partnerships every month, presenting challenges that push us to deliver outstanding service. /p pIf you’re at a point in your career where you’re ready to make an impact, unlock your full potential, and join a rapidly expanding company, this is the place for you! /p /p #J-18808-Ljbffr