Customer Service Representative
6 days ago
Vallirana
ph3Customer Service Representative /h3 pbDate: /b Jul 15, 2026 /p h3About the role /h3 ul liOrder management and proactive follow-up, keeping customers informed. /li liRecording service incidents and customer complaints. /li liManagement of returns. /li liManagement of invoicing. /li liSupport to the sales network in their customer service relationship. /li liMaintenance of master data for prices/commercial offers. /li liManagement of the process for introducing new customers into the master data system. /li liComply with the HSE policies and standards established at Akzo Nobel and actively participate in initiatives promoted in this area. /li liComply with the procedures and work instructions applicable to their area of activity and with the Plant, Safety, Health, and Environmental standards established by the company. /li /ul h3About You /h3 ul liEducation: CFGM/CFGS. /li liExperience in customer relations and service positions. /li liKnowledge of IT tools (desirable SAP ERP, MS Office package). /li liExperience in communication and customer service management. /li liBasic spoken and written English. /li liCustomer orientation - Customer centric approach to proactively prevent customers’ needs. /li /ul h3What we offer /h3 ul liJoin a growing multinational company. /li liProfessional and personal development in a dynamic environment. /li liHybrid teleworking modality. /li liFlexible remuneration. /li liAccess to training platform. /li /ul pLI-NC1 #LI-Hybrid /p pAt AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. /p /p #J-18808-Ljbffr