Trabajos Servicio al Cliente en Sants - Page 3Crear alertas

La persona seleccionada se encargará de garantizar la limpieza e higiene del menaje, utensilios y zonas de trabajo, asegurando el correcto funcionamiento del servicio de cocina y el cumplimiento de los protocolos de seguridad alimentaria.Funciones ?Limpieza de vajilla, cubertería, bandejas, utensi

Hotel Mandarin Oriental Barcelona.Mandarin Oriental, Barcelona is looking for a.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.M

Asistir a los huéspedes con respecto al manejo del equipaje de los huéspedes que llegan y se van del hotel, asegurar la seguridad y protección de dicho equipaje mientras esté en las instalaciones del hotel.Garantizar que los mensajes y el correo de los huéspedes sean entregados de acuerdo con l

H10 Hotels precisa incorporar precisa incorporar a una persona para la posición de Botones para trabajar en nuestro en el hotel H10 Urquinaona Plaza, en Barcelona.Las funciones a desarrollar serán: * Participar con alguna autonomía y responsabilidad en las tareas de recepción/conserjería ayu

Mosso d'equipatge (botones) 5*.Seràs la primera benvinguda dels clients a l'hotel, oferint una atenció propera, professional i personalitzada.Donaràs suport a l'equip de Recepció perquè l'experiència dels hostes sigui excel·lent des de la seva arribada fins a la seva sortida.Les teves funcion

Experiencia previa en un entorno orientado al cliente a un nivel superior, con gran preferencia por la experiencia en el sector de la hostelería y el conocimiento de los procedimientos hoteleros. A wide range of training and development programmes through Minor Hotels University, supporting interna

Desde Gi Group, buscamos un/a Técnico/a de Customer Service & Logística para formar parte de una reconocida empresa multinacional del sector alimentación y gran consumo, ubicada en Sant Cugat del Vallès. Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. ¿Qué ofrecemos? • Integración en un grupo multinacional líder en su sector., • Contratación directamente por empresa., • Jornada completa de L a V de 09:00 a 18:00 h, con viernes intensivos rotativos., • Interesantes beneficios de empresa. ¿Cuáles serán tus funciones? • Gestión y registro de pedidos., • Seguimiento de pedidos., • Control de stocks., • Gestión documental., • Gestión de transporte., • Contacto con otros departamentos como Ventas, Reaprovisionamiento o Logística. ¿Cuáles son los requisitos? • Formación académica de Grado Superior en Administración o similar., • Experiencia trabajando en entornos nacionales en posiciones Customer Service., • Buen nivel de inglés (similar a B2 o superior)., • Buenos conocimientos ofimáticos (especialmente Excel)., • Capacidad de trabajo en equipo, organización y orientación a cliente. ¡Si te ilusiona esta oferta de empleo y cumples los requisitos, no lo pienses más e inscríbete! En cumplimiento de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, le informamos de que sus datos personales forman parte de un fichero propiedad de Gi Group Spain ETT S.L.U. y son tratados con la única finalidad de mantener la relación adquirida con usted. xcskxlj Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose por escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

Responsable Regional de Call Center. Serás responsable de la gestión integral de la operación de Call Center, liderando un equipo inicial de 15 personas con un plan de crecimiento progresivo con potencial de gestión nacional. Experiencia previa gestionando equipos en Contact Center o Customer Se

Ecosystem Insight: Comprehensive familiarity with Denmark's current digital advertising scene to smoothly position Google Ads as the premier marketing solution. Do you have a natural gift for building client relationships and a genuine passion for paid search advertising? We are actively seeking a r

La empresa:En VIBIA trabajamos para mejorar la vida de las personas, ayudándoles a crear y disfrutar de mejores espacios donde vivir o trabajar: "Better spaces, better lives".Aspiramos a liderar la nueva iluminación, que va más allá de la luz.Una iluminación que tiene como objetivo crear espaci

As a Google Ads Onboarding Account Manager, you’ll play a key role in guiding new clients through their first steps on the platform — helping them create strong, results-oriented PPC campaigns that generate measurable success. Role Overview: As an Ads Onboarding Account Manager,you’ll act as a

Regional Account Manager - Catalunya Location: Barcelona Fortinet is a cybersecurity pioneer with over two decades of excellence.

A leading healthcare company in Barcelona seeks a Customer Service professional to manage the entire order cycle, ensuring exceptional administrative support.The role requires proficiency in Norwegian and/or Swedish, with a strong focus on customer satisfaction.Candidates should have a Bachelor's de

La persona seleccionada para el puesto de Customer Service será una pieza clave en la relación con los clientes, garantizando una atención cercana, profesional y eficiente, y actuando como enlace entre el cliente y los distintos departamentos internos de la empresa.La siguiente información tiene

Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta oportunidad a continuación.Dogfy Diet es más que una empresa, es un movimiento que nace en 2019 dedicado a transformar la manera en la que cuidamos a nuestros fieles comp

If you are an empathic person, a good listener, who has a problem-solving mindset and a team player, we have the right job for you! In this role, you will serve as a customer support advisor for Booking, focusing on understanding and meeting the needs of our diverse clientele.Your primary function w

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción

BAA Training in Barcelona, Spain is seeking a Junior Office Manager to ensure smooth office operations and greet visitors in a warm, professional manner.You will support a multicultural aviation environment and engage with clients worldwide.The role involves coordinating office activities, handling

Si tienes experiencia en atención al cliente o ventas, ¡esta es tu oportunidad! Estamos buscando un perfil Teleoperador/a Renovación de clientes para Call Center.

Customer Service - Export con inglés.Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.CUÁLES SERÁN TUS RESPONSABILIDADES?.Como parte del equipo de Export Customer Service, tu misión será garantiz

Alliance Automotive Group (AAG) es uno de los principales distribuidores de piezas para turismos y vehículos comerciales en el mercado de recambios de automoción independiente en Europa.Opera en el Reino Unido, Irlanda, Francia, Alemania, Polonia, España, Portugal, Bélgica y los Países Bajos.No

Requerimos español y portugués a nivel alto, informática básica (Windows, MS Office e Internet) y habilidades para escuchar y entender las necesidades de los clientes, resolver llamadas y escalar cuando sea necesario. Concentrix, líder mundial en tecnología y servicios, busca un/a Agente de At

ppAt Peli, we engineer products that stand up to the world's toughest conditions—because the people who rely on us do too. For nearly 50 years, we've been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. /p p¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". /p pWith a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it's transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Peli products are Built to Protect to Equip for the Mission. /p h3Responsibilities /h3 ul liSet the vision and priorities for the Customer Service function, aligning regional teams with global standards, business goals and service excellence. /li liLead, coach and develop a high-performing Customer Service team, building the structure, skills and culture needed to support future growth. /li liOversee day-to-day service delivery, resource planning, workload priorities and performance metrics to ensure customers receive efficient, consistent support. /li liPartner closely with Sales, Supply Chain, Operations, Finance and global leadership to solve service issues, improve processes and support business transformation. /li liChampion continuous improvement, system enhancements and best-practice ways of working across order management, escalations, complaints and customer service processes. /li /ul h3Qualifications /h3 ul liA proven Customer Service, Sales Support or customer‑facing operations leader, ideally with 5+ years of management experience in a multinational, matrix environment. /li liConfident stakeholder management and communication skills, with the ability to influence across functions, regions and leadership levels. /li liComfort using KPIs, process governance and continuous improvement to raise service performance and operational efficiency. /li liFluent English and strong digital confidence, ideally including SAP/SD, Salesforce and Microsoft Office. /li /ul h3Benefits /h3 ul liGlobal Mental Wellness Program /li li22 Days of Paid Vacation, plus Additional Leave Days, in addition to Public Holidays /li liService Recognition Program /li liAmazing employee discount program on Peli Products, Peli branded apparel and gear /li liEmployee referral program – get paid to work with your trusted network. /li /ul pWe offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported. /p pEstablished reputable brand offering premium products – you'll be proud to represent Peli! /p /p #J-18808-Ljbffr

pSignaturit Group in Barcelona is seeking a motivated sales professional with 2–3 years in SaaS, capable of managing independent and collaborative work. You will develop prospects, qualify opportunities, maintain CRM records, and coordinate with cross-functional teams to meet targets. /ppFluency in English and Spanish is required. This permanent role offers flexible hours, a base salary of 34–36K€ with up to 20K€ variable, and benefits including health insurance and learning opportunities. /p #J-18808-Ljbffr

pAlter Domus, a world leading provider of integrated solutions for the alternative investment industry, invites applications for an Officer in the Accounting Tax Compliance team based in Barcelona. You will manage accounting documentation, prepare financial statements, and coordinate with auditors and tax filings for international clients. /ppThe role requires 5+ years in accounting, strong English, and proficiency with MS Word/Excel; knowledge of A3 software is a plus. /p #J-18808-Ljbffr

pSIRT, con más de 26 años en telecomunicaciones y servicios tecnológicos, busca un Service Manager / Service Delivery Manager IT para un proyecto estratégico en Vallès Occidental. Gestionarás la prestación del servicio, cumpliendo SLA y liderando equipos internos y externos. /ppTe prepararás para actuar como interlocutor entre el cliente y SIRT, asegurando la calidad, la mejora continua y la evolución de los proyectos. Se valora experiencia en ITIL, gestión de incidencias y enfoque al cliente. /p #J-18808-Ljbffr

pLightspeed is seeking an Account Manager for Spain to build and nurture lasting relationships with our accounts. You will introduce Lightspeed’s suite of products and integrations to help clients achieve their goals, maximize value, and drive adoption of Payments and software solutions. /ppYou will be the primary contact, guide growth, and create opportunities through upsells and expansions, ensuring client success and long-term satisfaction in a fast-paced environment. /p #J-18808-Ljbffr

ppbTítulo del puesto: /b Especialista soporte telefónico – catalán y castellano /p pbExperiencia requerida: /b 1 año /p pbDepartamento: /b Atención Telefónica /p pbHorario: /b Turnos rotativos, incluyendo fines de semana - Flexibilidad entre 9:00h y 19:00h /p pbUbicación: /b Barcelona, España /p pbModelo híbrido: /b Remoto/Oficina /p pEn dependencia directa del responsable del equipo de Soporte telefónico. El/La candidato/a deberá dar respuesta a las consultas enviadas por los clientes, a través de email, teléfono y/o chat, en referencia a la contratación, uso y renovación de los servicios de la empresa. Deberá ofrecer una excelente experiencia al cliente, sabiendo detectar las necesidades del cliente y facilitando la información solicitada de forma rápida y eficaz. /p pEstamos seleccionado personas que quieran ofrecer una excelente experiencia a nuestros clientes, sabiendo detectar de forma rápida y eficaz sus necesidades, siendo proactivos en su labor diaria y esforzándose por mantener y potenciar la calidad de la que puede hacer gala nuestro centro de atención al cliente. Personas a las que le guste el trato con el cliente y compartir sus conocimientos administrativos para ayudar a los demás, sabiendo adaptarse a las necesidades del cliente externo e interno. /p h3Responsabilidades /h3 ul liCultivar relaciones de confianza con los clientes, reflejando los valores de la empresa. /li liProporcionar soporte técnico exhaustivo sobre dominios, correo electrónico, hosting, así como herramientas de creación de sitios web. /li liIdentificar y atender las necesidades de los clientes, ofreciendo asesoramiento sobre nuestros productos y servicios. /li liRealizar un seguimiento proactivo de los clientes, ofreciendo asistencia técnica y asesoramiento comercial por chat y teléfono. /li liEscalar consultas complejas al segundo nivel de soporte técnico cuando sea necesario. /li /ul h3Ofrecemos /h3 ul liEstabilidad laboral y un entorno acogedor y colaborativo. /li liOportunidades de aprendizaje continuo a través de formaciones técnicas y de crecimiento profesional. /li liClases de inglés opcionales durante el horario laboral. /li liBeneficios adicionales como ticket restaurante y seguro médico. /li liPlan de incentivos atractivo y posibilidad de crecimiento profesional. /li liInstalaciones modernas con áreas de descanso, entretenimiento y facilidades de transporte. /li /ul h3Requisitos mínimos /h3 ul liImprescindible dominio de castellano y catalán /li liDisponibilidad para trabajar en turnos rotativos, incluyendo fines de semana. /li liExperiencia previa en atención al cliente o helpdesk (preferiblemente). /li liExcelentes habilidades de comunicación oral y escrita. /li liCapacidad para trabajar de manera autónoma en un entorno colaborativo. /li liBuen comunicador y buena redacción /li liAlta orientación al cliente /li /ul h3Competencias claves /h3 ul liPasión por el trato al cliente y ayudar a los demás. /li liHabilidad para trabajar en equipo y colaborar con otros departamentos. /li liProactividad y capacidad para adaptarse y aprender rápidamente. /li liAtención al detalle. /li liPersona responsable y proactiva. /li /ul pEn NOMINALIA, valoramos la diversidad y la inclusión. Nos esforzamos por crear un ambiente de trabajo donde todas las personas sean bienvenidas y respetadas. Más allá de cualquier habilidad o competencia técnica valoramos la apertura, la colaboración y la confianza. "Come as you are" Everyone is welcome here. Diversity Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance. /p /p #J-18808-Ljbffr

ppDepuis 2015, papernest révolutionne la gestion des contrats en rendant la souscription, la gestion et le changement de fournisseur simples et rapides grâce à une seule et même plateforme. /p pDéjà plus de 2 millions de clients en France, en Espagne et en Italie nous font confiance. En parallèle, nous continuons d’explorer et de développer de nouvelles verticales, affirmant ainsi notre position de scale-up innovante, performante et compétitive sur un marché en pleine expansion. /p pAvec plus de 900 collaborateurs, papernest s’impose comme un leader du marché européen. /p h3Customer Service Specialist /h3 pEn tant que bCustomer Service Specialist /b, tu seras chargé de traiter les questions, commentaires et réclamations des contrats papernest énergie sur tous les canaux de communication disponibles. /p pTon objectif est de fournir des expériences client positives en améliorant les relations entre eux et en fournissant des solutions opportunes. /p h3Tes Futures Missions /h3 ul liInteragir avec les clients, prospects, partenaires et fournisseurs principalement par téléphone (environ 50 appels/jours), pour leur fournir une assistance et des informations. /li liAccompagner les clients sur les secteurs de l’assurance habitation ainsi que sur les offres des fournisseurs partenaires proposés par papernest, avec une emphase particulière sur le secteur de l’énergie. /li liS'assurer que les mesures appropriées sont prises pour résoudre les problèmes et les préoccupations des clients. /li liConserver les enregistrements des interactions des clients avec les détails des demandes de renseignements, des plaintes ou des commentaires. /li liContrôler le respect des processus de production et alerter en cas d'écarts. /li liValider et suivre les contrats demandés par nos prospects, clients et partenaires. /li liAppliquer les processus définis et mettre à jour la documentation si nécessaire en accord avec le manager. /li liEffectuer d’autres tâches connexes assignées. /li /ul h3Ton Profil /h3 ul liNIE ou Passeport Européen en vigueur OBLIGATOIRE. /li liExcellentes compétences en communication, y compris l'écoute active. /li liFrançais (C2), l'anglais est un plus. /li liOrienté vers le service et capable de résoudre les griefs des clients. /li liCompétences informatiques maîtrisées et capacité d'apprendre de nouveaux logiciels. /li liConnaissance ou capacité à apprendre un produit, un service ou un domaine de spécialisation en service client. /li liCapable d'effectuer plusieurs tâches à la fois et de hiérarchiser les tâches de manière efficace. /li /ul h3Ce Que Nous T’offres /h3 pEn rejoignant papernest tu bénéficieras d’un package composé de : /p ul liUne formation produit et technique payée dès le premier jour. /li liUn CDI en temps complet (horaires : 9h-18h, et un samedi par mois). /li liUn salaire fixe (de 20 209 €) et des primes sur atteinte des objectifs. /li liSystème de Rémunération Flexible, te permettant de dédier une partie de ton salaire à des services (restaurants, garde d'enfants, transport, ...) exonérés d’impôts, et de faire ainsi des économies ! /li /ul pEvoluer dans un environnement international et inclusif : tout le monde à sa place chez papernest, et avec plus de 46 nationalités différentes, chez nous il n’est pas rare de commencer sa phrase en français et finir en anglais ou en espagnol. /p pRétribution : un plan de Bons de Souscription de Parts de Créateurs d'Entreprise (BSPCE) conformément à la réglementation de l'entreprise, ainsi qu'une carte Pluxee pour gérer votre niveau d'imposition à travers un système de rémunération volontaire couvrant différents services (transport, restauration et garde d'enfants). /p pAvantages : en tant que fournisseur d'assurance habitation et d'électricité et gaz verts, nous offrons des offres attractives à nos employés. Après tout, il n'y a pas de raison pour que ce soit seulement nos clients qui bénéficient de solutions simplifiées ! /p pSanté : assurance médicale via Alan ou Sanitas pour gérer vos frais de santé de manière ultra-simple et sans papier, avec jusqu'à 50 % de prise en charge par papernest (après 6 mois dans l'entreprise). /p pRepas partenariats : un petit déjeuner sain est offert tous les vendredis, ainsi que des partenariats avec divers services à Barcelone (restaurants, sports, loisirs et centres de soins). /p pFormations : le développement de nos employés est essentiel. Vous aurez accès à une formation continue adaptée à vos objectifs, qu'il s'agisse de compétences techniques, linguistiques ou managériales. /p pDéveloppement de carrière : de nombreuses opportunités sont disponibles pour évoluer, que ce soit en approfondissant votre expertise ou en explorant de nouvelles voies. Nous vous accompagnons dans vos ambitions professionnelles. /p pTélétravail : profitez de 2 jours de télétravail par semaine pour optimiser votre concentration et votre efficacité. /p h3Processus De Recrutement /h3 ul liUn call avec Quentin de l’équipe recrutement. /li liUn entretien dans nos locaux avec un Team Leader. /li /ul pPeu importe ton âge, ton sexe, tes origines, ta religion, ton orientation sexuelle ou ton handicap, tu as ta place chez nous. Nos processus de sélection sont conçus pour être inclusifs, et notre environnement de travail est adapté à tous. Nous encourageons particulièrement les candidatures féminines. Même si tu penses ne pas répondre à l'ensemble des critères énoncés dans cette offre, sache que chaque candidature est précieuse. Nous croyons fermement que des parcours divers et variés enrichissent notre équipe. Nous étudierons ta candidature avec une grande attention, car la parité et la diversité sont des atouts essentiels pour notre réussite. /p /p #J-18808-Ljbffr

ph3Overview /h3pWould you like to join a multicultural team where your dreams come true? /ppAre you looking for a job full of magic and joy? /ppWe are glad to invite you to join one of the leading entertainment brands. We are currently looking for a Trainer/QA for Customer Service, eager to develop their careers with the worldwide leader in outsourced omnichannel customer experience management. /ph3Your main responsibilities /h3ulliIdentify training needs by evaluating strengths and weaknesses /liliEnsure the training implementation schedule is respected and knowledge is well acquired /liliDeliver training sessions /liliResponsible for the day-by-day operations of the business lines and implementation of the logistical means to develop training within his/her area of expertise /liliKey contact for both Support and Production functions /liliReview training content and initiate updates if its required /liliEvaluate participant satisfaction and the level of knowledge acquisition of the participants at the end of the training /liliCo-write a training report in collaboration with the training designer and the client /liliTranslate requirements into trainings that will groom employees for the next step of their career path /liliBuild annual training program and prepare teaching plans /liliDevelop or oversee the production of classroom handouts, instructional materials, aids and manuals /liliDirect structured learning experiences and monitor their quality results /liliAcclimate new hires to the business and conduct orientation sessions /liliAssess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior /liliPeriodically evaluate ongoing programs to ensure that they reflect any changes /li /ulh3What will you bring? /h3ulliHigh level of English plus fluency in Spanish, English, German, Italian or French would be a plus /liliBA/BS degree or equivalent practical experience /liliProven experience in designing multiple training events in a corporate setting /liliEssential knowledge of the position, acquired during initial or continuing training, or equivalent professional experience /liliExtensive knowledge of instructional design theory and learning principles /liliAbility to understand a new work environment (tools, procedure, organization, etc.) /liliAbility to identify a technical problem solving/resolving situation /liliAbility to present complex information to a variety of audiences /liliInterest in technical topics /liliTeam player and Goal-oriented /liliCustomer orientation (service orientation) /liliProven ability to master the full training cycle /liliAdequate knowledge of learning management software /liliFamiliarity with traditional and modern training methods, tools and techniques /liliFamiliarity with talent management and succession planning /liliSound decision making and organisational skills /liliProficiency in MS Office and in database software /li /ulh3Desirable Skills /h3ulliProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality /liliCollaboration: Working effectively with others, sharing ideas and resources to achieve common goals /liliCommunication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums /liliEmotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions /liliOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration /liliCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights /liliSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions /liliEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification /liliAI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation /liliData Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information /li /ulh3Benefits /h3ulliFull time position, 39h per week. (Monday to Friday) /liliA permanent presence of coaches who will facilitate your personal and professional development /liliEstablished career path to grow within the project /liliEmployment with the world's largest provider of contact center services /liliExcellent work environment, great colleagues, social arrangements and personal development /liliDynamic business casual environment with colleagues of all ages gathered in a highly-motivated team /li /ulh3Diversity, Equity Inclusion /h3pTP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences /ph3Seniority level /h3ulliEntry level /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliInformation Technology /liliIndustries /liliIT Services and IT Consulting /li /ulpReferrals increase your chances of interviewing at TP by 2x /ppGet notified about new Customer Trainer jobs in strongBarcelona, Catalonia, Spain /strong. /ppWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p /p #J-18808-Ljbffr

p strongWe’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker /strong /ppbr /¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura.br / /ppAt strongNetzon Group /strong, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. /ppbr / /ppIf you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /ppbr / /pp strongAbout the Role /strong /ppbr / /ppAs a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. /ppbr / /ppstrongKey Responsibilities /strong /pulliKeep things running smoothly by offering first line support tough phone, email, and digital channels as needed. /liliAim for first contact resolution to handle customer queries quickly and effectively. /liliKeep customer records updated with reasons for contact, solutions provided, and any other relevant information. /liliFoster positive interaction /liliFollow policies and regulations for the Flemish market. /liliOffer feedback and insights on areas where you detect possible improvements. /liliEmbody the values of both Via and Netzon. /li /ulpbr / /ppstrongWhat We’re Looking For /strong /pullistrongFluency in English and Flemish /strong /liliCustomer-First Mindset: You love helping people and tailoring solutions for them. /liliTech-Savvy: You are comfortable using a CRM system and working in a digital environment. /liliOrganized Motivated: Even when busy, you stay organized and keep delivering quality service. /liliEligibility: Permit to work in Spain. /li /ulpbr / /ppstrong What We Offer /strong /pulliStart Date: ASAP. /liliFull-Time: 39 hours per week. /liliWorking Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. /liliSalary: €25,000 per year gross /lilistrongWorking Model: Hybrid in Barcelona and Remote in Spain /strong /liliTraining: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). /liliOffice Location: Barcelona (Eixample). /li /ulpbr / /ppstrong Why Join Netzon Group? /strong /ppNetzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. xhfqzwm /ppbr / /pp strongStart your career with us—apply now and become part of our growing team! /strong /ppbr / /p

pKeytel busca Agentes de Reservas de Grupos para sus oficinas en Barcelona, con enfoque en el mercado UK e Irlanda. Serás responsable de gestionar reservas de grupos, cotización y seguimiento, asegurando una atención al cliente de alta calidad. /ppSe valorará experiencia en turismo y dominio de inglés; ofreceremos formación y beneficios atractivos dentro del Grupo Hotusa, con oportunidades de desarrollo en un entorno dinámico en Barcelona. /p #J-18808-Ljbffr

ppWe are looking for a hands-on Head/Manager of Account Management to lead our Portuguese market as part of our Customer Experience (CX) organization. /ppReporting to the Accounts Senior Director, you will own the retention, expansion, and customer success strategy for one of our key markets. This role combines strategic leadership with strong operational execution. You will be expected to stay close to the day-to-day reality of the business, support your team through complex customer situations, and drive continuous improvements across customer experience, retention, and revenue growth. /ppWe are looking for a player-coach who enjoys working closely with Account Managers, solving customer challenges, analyzing performance data, and turning insights into action. /ph3What You'll Be Doing /h3ulliOwn customer retention, renewal, and expansion targets for the Portuguese market. /liliDevelop and execute initiatives to increase customer lifetime value and reduce churn. /liliMonitor team performance and ensure KPIs are consistently achieved. /li /ulh3Lead and Develop a High-Performing Team /h3ulliRecruit, onboard, and develop top Account Management talent. /liliCoach Account Managers through complex customer situations, negotiations, and escalations. /liliFoster a high-performance culture focused on accountability, customer outcomes, and continuous improvement. /liliConduct regular performance reviews and provide actionable feedback. /li /ulh3Own Operational Excellence /h3ulliStay close to the day-to-day operation and proactively identify opportunities for improvement. /liliSupport the team in managing high-risk accounts, customer escalations, product-related challenges, and renewal risks. /liliDesign, implement, and optimize processes that improve efficiency, customer satisfaction, and business results. /liliUse data to identify trends, uncover root causes, and drive informed decision-making. /li /ulh3Act as the Voice of the Customer and Market /h3ulliBuild strong cross-functional relationships with Product, Sales, Marketing, and Operations. /liliTranslate customer feedback and market insights into actionable recommendations. /liliAdvocate for the needs of Portuguese customers and help shape product and service improvements. /li /ulh3Your Profile /h3h3Must-Have Requirements /h3ulliNative Portuguese speaker with direct experience working in the Portuguese market. /lili3+ years of leadership experience within Account Management, Customer Success, Customer Experience, or a related SaaS function. /liliStrong SaaS or technology industry background. /liliDemonstrated ownership of retention, renewals, upselling, cross-selling, and expansion metrics. /liliExperience working in fast-paced, high-growth environments. /li /ulh3What We Are Looking For /h3ulliA hands-on leader who enjoys being close to customers and operations. /liliStrong problem-solving and analytical skills. /liliAbility to navigate ambiguity and make data-driven decisions. /liliExperience managing customer escalations, churn-risk situations, and complex stakeholder conversations. /liliExcellent coaching and people development capabilities. /liliStrong business acumen with the ability to balance short-term execution and long-term strategy. /liliAbility to influence cross-functional teams and drive alignment across the organization. /li /ulh3About us /h3pbAt Factorial, we're building the leading business management software for companies of all sizes. /b Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe's fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we'd love to meet you. /ph3Our Values /h3ullibWe own it /b: We take responsibility for every project. We make decisions, not excuses. /lilibWe learn and teach /b: We're dedicated to learning something new every day and, above all, share it. /lilibWe partner /b: Every decision is a team decision. We trust each other. /lilibWe grow fast /b: We act fast. We think that the worst mistake is not learning from them. /lilibWe believe in diverse talent: /b We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply. /lilibWe believe in inclusion: /b We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you. /li /ulpWanna learn more about us? Check our website! /ph3Perks of being part of our team /h3pWe care about people and we also offer a lot of benefits for employees: /pulliHigh growth, multicultural and friendly environment /liliAlan as private health insurance /liliHealthy life with Wellhub (Gyms, pools, outdoor classes) /liliSave expenses with Cobee /liliLanguage classes /liliBreakfast in the office and organic fruit /li /ul /p #J-18808-Ljbffr

ph3Responsibilities /h3olliEstablish an overseas customer service training system for the company’s outsourced European 800 Call Center, balancing domestic standards with overseas localization. Develop specialized courses on vehicle models, brand highlights, and scenario-based services aligned with the company’s new car launch schedule and European user needs. /liliPlan the full‑cycle training for outsourced agency personnel, including teaching methods, empowerment, and training outcome acceptance, continuously improving the team’s service professionalism. /liliBuild and iterate an overseas customer service FAQ knowledge base and standardized response script system from the customer’s perspective. /liliEstablish European call center quality inspection standards and an SLA compliance system. Implement weekly or biweekly routine quality inspections, standardize agent service processes, response scripts, and timeliness standards through audio spot checks and case verification to ensure business compliance. /liliMaintain a team quality inspection pass rate of greater than or equal to 95%, produce rectification and review plans, and form a closed loop of training, inspection, rectification, and iteration. /liliOversee on‑site operations, coordinate cross‑cultural team collaboration, and facilitate internal and external communication. /liliGenerate training, quality inspection, and service quality review reports regularly to support continuous optimization and iteration of the overseas customer service system. /li /olh3Job Requirements /h3ulliFive or more years of experience in call center training, quality inspection, and operation management. Preference for those with automotive industry backgrounds, partnership experience, or practical experience building training, quality inspection systems, and language knowledge bases from scratch. /liliFluent in English and capable of business communication. Knowledge of Spanish or Hungarian is preferred. /liliFamiliar with the overseas working model of Chinese enterprises and strong communication skills. /li /ulpBased in Barcelona, Spain. There is a possibility of switching bases to Hungary in March 2027, or possibly continuing in Spain. Arrangements will be made according to specific business needs. /p /p #J-18808-Ljbffr

Buscas trabajo en hostelería y turismo? Este mes de julio surgen nuevas oportunidades para botones para hotel en Barcelona.

ph3Customer Support Agent – German Market /h3 pLocation: On-site in the Barcelona HQ /p h3About SumUp /h3 pWe believe in the everyday hero. Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a team-first attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. /p h3What You’ll Do /h3 ul liBe the first point of contact for our German merchants, helping them succeed with empathy, patience, and a problem-solving mindset. /li liManage, prioritize, and resolve customer requests efficiently through calls, emails, and chats. /li liDeliver a best-in-class customer experience across a range of topics including Banking, Invoicing, CNP, and more. /li liCollaborate closely with internal teams to ensure smooth resolutions and constant process improvement. /li liContinuously learn about our products and services to provide accurate, up-to-date support. /li /ul h3You’ll thrive in this role if you are /h3 ul liFluent in German and English (C1 or above) — communication is your superpower. /li liPassionate about helping people and solving problems. /li liCurious and eager to learn — whether it’s new tools, fintech trends, or customer engagement strategies. /li liComfortable working in a fast-paced, international environment where every day brings something new. /li liExcited to join an office-first culture in Barcelona, where collaboration and growth go hand in hand. /li liFlexible with a rotating schedule and open to new challenges. /li /ul h3Why you should join SumUp /h3 ul liWork with talented SumUppers across the globe on fintech products used by millions of businesses worldwide. /li liA dedicated €2,000 annual learning development budget — invest in courses, conferences, or certifications that excite you. /li liA culture that celebrates diversity, inclusion, and belonging — you can bring your whole self to work. /li liMeal vouchers and perks to make your everyday life easier. /li li30‑day sabbatical after three years at SumUp — time to recharge, travel, or pursue a personal goal. /li liReferral bonuses – bring great people with you on the journey. /li /ul h3Ready to make an impact? /h3 pIf you’re looking for a role where you can grow, learn, and help small businesses succeed, we’d love to hear from you. Join us, and let’s shape the future of fintech together. /p h3Equal Employment Opportunity Statement /h3 pSumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. /p h3Job Application Tip /h3 pWe recognise that candidates feel they need to meet 100% of the job criteria to apply. Please note that this is only a guide. If you don’t tick every box, it’s okay – it means you have room to learn and develop your career at SumUp. SumUp will not accept unsolicited resumes from any source other than directly from a candidate. /p /p #J-18808-Ljbffr

pSignaturit Group, a Namirial Company, is seeking a results-driven Sales professional in Barcelona to nurture client relationships and drive revenue. You will manage renewals, identify growth opportunities, and present tailored digital solutions with cross-functional support from Revenue, Product, Engineering, and Legal teams. /ppYou will engage with customers to understand objectives, demonstrate value via compelling demos, and maintain a robust pipeline while coordinating with internal /p #J-18808-Ljbffr

pp¿Te apasiona la hostelería y la excelencia? Únete al equipo de bNH Collection /b y trabaja en cautivadores hoteles y resorts en auténticos edificios emblemáticos de destinos clave de Europa, Latinoamérica, Oriente Medio y Asia. Crearás un ambiente ecléctico y elegante para ofrecer a nuestros huéspedes estancias impulsadas por sentimientos extraordinarios, prestando gran atención a los detalles estimulantes para crear momentos memorables. Encuentra tu lugar en NH Collection y experimenta el placer de hacer que los huéspedes se sientan únicos en elegantes espacios y habitaciones. Les proporcionarás un servicio excepcional y una atención personalizada. /p h3¿Cuál será tu misión? /h3 pComo bGuest Relations Manager /b serás el principal responsable de garantizar que los huéspedes disfruten de una experiencia de servicio exclusiva, profesional y de alto nivel antes, durante y después de su estancia. /p pEsta función implica una comunicación eficaz con los huéspedes, el mantenimiento de los más altos estándares de servicio, la gestión de los comentarios de los huéspedes y la colaboración con varios departamentos para mantener los estándares de la marca a través de una implementación diligente, un apoyo continuo y comentarios constructivos. /p h3¿Qué tendrás que hacer? /h3 ul liOfrecer una bienvenida cálida y genuina a los huéspedes que llegan, proporcionándoles una presentación profesional del hotel y ofreciéndoles ayuda con los procedimientos de registro. /li liActuar como punto de contacto para los huéspedes, respondiendo a sus preguntas, preocupaciones, peticiones especiales y problemas de forma rápida y eficiente, manteniendo la reputación del hotel de ofrecer un servicio excepcional. /li liResolver los problemas de los huéspedes y facilitar servicios adicionales como transporte, reservas y recomendaciones de atracciones y servicios locales. /li liGarantizar que se responda a todas las opiniones de los huéspedes y gestionar los comentarios, sugerencias y quejas, trabajando con los Jefes de Departamento para crear y ejecutar planes de acción. /li liEstablecer conexiones positivas con los huéspedes, anticipándose a sus necesidades para ofrecer un servicio personalizado y reconocer a los huéspedes que repiten y a los VIP, ofreciéndoles comodidades o servicios especiales. Coordinar las bienvenidas y salidas de los clientes VIP prestando una atención meticulosa a los detalles en colaboración con el Director de Recepción y el Director del Hotel. /li liRecoger y analizar los comentarios de los huéspedes a través de encuestas, reseñas y comunicación directa y tomar medidas decisivas para mejorar la experiencia de los huéspedes basándose en los comentarios y comunicar eficazmente los cambios necesarios al personal del hotel. /li liTrabajar en estrecha colaboración con los Jefes de Departamento del Hotel para garantizar que se conocen y aplican las normas de calidad en todas las áreas, aportando comentarios y sugerencias de mejora cuando sea necesario. /li liMantener perfiles de huéspedes precisos y actualizados, incluyendo preferencias, peticiones especiales e información relevante para mejorar futuras interacciones y estancias. /li liIdentificar oportunidades de venta de servicios del hotel, como mejoras de habitación, tratamientos de spa u opciones gastronómicas, y comunicar eficazmente el valor de estos servicios a los huéspedes. /li liPoseer un conocimiento profundo de los servicios ofrecidos en el destino y de los contactos clave, asegurándose de que toda la información facilitada por el hotel esté actualizada y se ajuste a las normas de calidad y a la identidad corporativa. /li liAyudar en la preparación de eventos de relaciones públicas celebrados en el hotel y revisar las listas de fidelización de clientes y ejecutar acciones comerciales específicamente diseñadas para los clientes habituales. /li liIncorporación para finales de septiembre /li liSe recomienda formación en gestión hotelera, turismo, administración de empresas o un campo relacionado. /li liExperiencia previa en un entorno orientado al cliente a un nivel superior, con gran preferencia por la experiencia en el sector de la hostelería y el conocimiento de los procedimientos hoteleros. /li liSe valorará muy positivamente la experiencia internacional. /li liDominio del idioma local y nivel alto de inglés; se valorará el conocimiento de otros idiomas. /li liGran capacidad de comunicación (verbal y escrita) con un enfoque proactivo para resolver problemas. /li liExcepcionales habilidades de orientación al cliente, yendo constantemente más allá para superar las expectativas de los huéspedes. /li liCapacidad para adaptar los estilos de comunicación a los distintos tipos de clientes, ofreciendo un servicio personalizado en función de sus preferencias, necesidades, estilos de vida y formas de trabajar y relacionarse. /li liCapacidad de influir en los compañeros de otros departamentos para que trabajen juntos en pos de un mismo objetivo (calidad). /li liExcelentes aptitudes para la resolución de problemas y la multitarea. /li liDotes de liderazgo con capacidad para motivar a un equipo hacia un alto rendimiento. /li liFlexibilidad y disponibilidad para trabajar a turnos y los fines de semana, en función de la ocupación del hotel/eventos. /li /ul pEn bMinor Hotels Europe Americas /b nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: /p ul liExperiencia mundial - diversidad de 150 nacionalidades diferentes. /li liOportunidades de desarrollo profesional llenas de retos nacionales e internacionales. /li liAmplia gama de programas de formación para mejorar las habilidades. /li liIniciativas de bienestar, incluidas condiciones de trabajo flexibles. /li liProgramas de reconocimiento de empleados, como nuestros “Memorable Dates”. /li liPosibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. /li liTarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. /li /ul /p #J-18808-Ljbffr

¿TIENES EXPERIENCIA EN ATENCIÓN AL CLIENTE Y TE INTERESA FORMAR PARTE DE UNA EMPRESA SÓLIDA DEL SECTOR ENERGÉTICO? SE SOLICITA PERSONAL TELEOPERADOR DE ATENCIÓN AL CLIENTE. SI BUSCAS UNA OPORTUNIDAD ESTABLE Y CON CRECIMIENTO PROFESIONAL, ¡QUEREMOS CONOCERTE! Datos de contacto: CÓDIGO DE OFERTA: 092026020099 La inscripción a esta oferta se efectúa a través del portal Feina Activa (https://feinaactiva.gencat.cat/web/guest/home ), donde encontrará más información sobre los detalles del puesto de trabajo. Puede acceder a la oferta indicando la referencia (Referencia número:92319656) en la búsqueda avanzada de Feina Activa. Para optar a las ofertas de este portal, se precisa una inscripción previa en él.

ph3Multilingual Customer Service Roles (German, Dutch Norwegian) – Barcelona /h3 pbLocation: /b Barcelona, Spain (On-site / Hybrid depending on project) /p pbEmployment Type: /b Full-time /p pbRelocation Support: /b Available /p pbReady to start your international career in Barcelona? /b /p pWe are currently hiring bGerman, Dutch, and Norwegian speakers /b for exciting bCustomer Service roles /b in a dynamic and international environment. /p pWhether you are looking to bstart your career abroad /b or take the next step, this is your opportunity to live and work in one of Europe's most vibrant cities. /p h3Your Responsibilities /h3 ul liProvide customer support via phone, email, and chat /li liAssist customers with inquiries, issues, and product/service guidance /li liEnsure a high level of customer satisfaction /li liMaintain accurate records and follow internal processes /li liWork closely with international teams /li /ul h3Requirements /h3 ul libFluent German, Dutch, or Norwegian (C1+) /b /li liGood level of English (B2+) /li liStrong communication and problem-solving skills /li liCustomer-oriented mindset /li liWillingness to relocate to Barcelona /li /ul h3Salary Benefits /h3 ul libCompetitive salary + performance bonuses /b /li libPrivate Health Insurance /b /li libMeal Allowance /b /li liCareer growth opportunities /li liFull training provided /li libRelocation support /b /li liInternational and multicultural work environment /li /ul h3Why Barcelona? /h3 pEnjoy a perfect mix of bcareer growth + lifestyle /b — sunny weather, international community, and a great work-life balance. /p /p #J-18808-Ljbffr

pJobtailor zoekt een klantenservicemedewerker die vragen van creditcardhouders behandelt en klantgegevens bewaakt. Je werkt volgens veiligheidsprocedures, leert tijdens een betaalde training en communiceert helder in NL en ENG. Flexibiliteit met avonden en weekends is mogelijk. /ppJe beheert contactmomenten adequaat, spreekt klanten aan op hun vragen en levert correcte antwoorden. Ervaring in klantenservice is een plus, maar geen vereiste; detailgerichtheid is essentieel. /p #J-18808-Ljbffr

ph3Position /h3 pRegional Account Manager (Symantec, Carbon Black, CA) /p h3Job Description /h3 pArrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. /p pThe Regional Account Manager Symantec, Carbon Black, and CA Spain is responsible for owning, driving and expanding the overall sales plan for Symantec’s commercial segment. This will include net new business (whitespace), customer win back and competitive displacement. You will own the execution of this strategy across your geo and support our country channel team to meet their goals. You will be responsible for generating and closing pipeline. You will support the organization to develop and execute specific plans to drive opportunity in this space and be responsible for the net new commercial sales in each country/region. You will develop strong business alignment with our key partners and build robust reporting forecasting for your business. Your ability for creative thinking, commercial acumen, proactivity commitment will contribute to success. You will continually develop the business and stay ahead of the market. /p h3Key Activities /h3 ul liManagement execution of Commercial new business sales strategy directly with end user prospects /li liOwnership for strategic relationships with key prospects (C-level/Senior Management) /li liManage the local execution of EMEA wide initiatives for each strategic program or market segment initiative /li liSupporting key partnerships to drive new commercial opportunity /li liCoordinate forecasting/pipeline process in line with Arrow Countries /li liProvide sales leadership and management to the Regional VPs, Country Managers and Business Unit Leaders in their daily business /li liWork closely with all internal departments/Countries within Arrow ECS EMEA towards the achievement of financial and business goals /li liMatrix management (in-direct reports) of in country Business Developers to support commercial opportunity /li liWorking with marketing strategist to design and develop sales campaigns to target commercial customer whitespace /li liDevelopment of sales plays to ensure continued adoption of Symantec products by Commercial customers /li /ul h3What We’re Looking For /h3 ul liHave relevant direct touch/end-user sales experience in cybersecurity (Broadcom Symantec, Carbon Black and CA products solutions would be a strong asset) or technology space, managing customer relationships, processes and programs and/or sales personnel within the IT industry /li liHas developed and executed strategic sales initiatives including setting business expectations and objectives /li liDemonstrate that they have worked effectively with marketing to maximize effectiveness of Go to Market programs /li liDemonstrate leadership abilities, team management and interpersonal skills /li liDemonstrate ability to work in a matrix organization /li liTravel is estimated to take up 75% of working time /li li5 years’ experience minimum into the cybersecurity/IT area is required /li /ul h3Qualities /h3 ul liStrong own leadership/management qualities /li liStrong degree of structure and organization /li liAbility to enthuse, to connect and mobilize people involved /li liHas a good understanding vendor strategy and can evangelize the vendor propositions /li liDemonstrate a strong understanding of the full needs of the wider business in relation to the sales organization /li liHunting profile /li /ul h3Skills /h3 ul liFluent in Spanish English /li liStrong writing and communication skills /li liStrong influencing and negotiation skills /li liGood Relationship building /li liDirect experience with cybersecurity vendor /li /ul h3What We Offer /h3 ul liHealth insurance /li liOpportunity to take part of a new and stimulating experience /li /ul pArrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. /p pLocation: ES-Alcobendas, Spain (Avenida de Europa) /p pTime Type: Full time /p pJob Category: Sales /p /p #J-18808-Ljbffr

pNordic Talent Hub is seeking a trusted advisor in Barcelona to onboard new clients and develop high-performing PPC campaigns for digital marketing. The role involves making outbound customer calls, promoting services, and setting up strategic campaigns for impactful performance. /ppCandidates should possess strong sales skills, multilingual abilities, and a degree in Marketing or Communications. The position offers a hybrid work model, a competitive salary of €22,000-€24,000 gross/year, and bonus potential up to €5,000. /p #J-18808-Ljbffr

ppEstamos buscando un/a Account Manager para incorporarse a nuestro equipo de ventas de Barcelona. /p h3¿Cuáles serán tus funciones? /h3 ul liComo Account Manager visitarás a nuestros clientes para averiguar cómo podemos ayudarles en sus obras, plantas industriales, almacenes y oficinas. /li liTú labor consistirá en presentar y demostrar los productos más vanguardistas del sector y vender nuestro software de última generación, así como todos los servicios de la marca Hilti. /li liNuestra venta es consultiva, no vendemos mediante la tradicional puerta fría. /li liLo más importante es establecer relaciones sólidas con los clientes y ayudarles a encontrar las soluciones más innovadoras y rentables para sus necesidades. /li /ul h3¿Qué requisitos debes cumplir? /h3 ul liFuertes habilidades de comunicación e interpersonales. /li liOrientación al cliente. /li liOrientación a resultados, ambición y espíritu competitivo. /li liSe valorará experiencia previa en ventas. /li liValorable Titulación Universitaria en ramas técnicas: Ingeniería Civil, Industrial, Mecánica, Arquitectura o similar. Valorable tener un nivel B2 en inglés. /li liImprescindible tener disponibilidad para viajar. /li /ul h3¿Qué puedes esperar? /h3 pLa oportunidad de trabajar en una empresa multinacional, referente en el sector y con una cultura de Compañía consolidada y basada en el cuidado de sus empleados, el trabajo en equipo y la orientación a resultados. Te proporcionaremos todo lo que necesites para desarrollar tus funciones, incluido un vehículo corporativo y una formación personalizada. Deberás asumir una gran responsabilidad al tener tu propia cartera de clientes formada por empresas del sector de la Construcción y otras industrias. Trabajarás con un equipo de gran valor humano liderado por tu jefe de ventas. Asimismo, tendrás libertad para gestionar tu agenda, lo que te permitirá disfrutar tanto de las relaciones con los compañeros como de autonomía. Además, tendrás acceso a una serie de beneficios, entre otros: /p ul liRetribución flexible. /li liSeguro de vida y accidentes. /li liAcceso a un seguro médico cofinanciado (1ºaño 50%, 2º año 75%, 3º año 100%). /li liFormación en idiomas. /li liPlan de pensiones. /li liPrograma wellbeing para empleados/as. /li /ul h3¿Por qué Hilti? /h3 pHilti es el referente mundial en innovación para la construcción, con más de 34 000 personas en 120 países. Nuestro propósito, mejorar el mundo de la construcción, nos impulsa a aprender, crecer y descubrir nuevas formas de marcar la diferencia de forma duradera. Aquí podrás sacar el máximo partido a tus habilidades, colaborarás con un equipo global e inclusivo y asumirás desafíos significativos. En Hilti, tus ideas y logros se harán realidad gracias a la pasión, la determinación y el trabajo en equipo. /p h3Compromiso con la inclusión /h3 pEn Hilti, la inclusión es un pilar fundamental de nuestra forma de trabajar, liderar y crecer juntos. Tenemos el compromiso de fomentar la diversidad de pensamiento y crear un entorno inclusivo para todo el mundo en cualquier lugar. Trabajamos duro para garantizar que todas las opiniones sean valoradas y que cada miembro del equipo pueda realizar su aportación cuando lo considere oportuno. Gracias a base, podemos fortalecer nuestros equipos, mejorar los procesos de innovación y el impacto conseguido, para mejorar juntos el sector de la construcción. /p /p #J-18808-Ljbffr

Factorial is looking for an Account Manager to join our Customer Experience team in Barcelona. This role is vital for being the first point of contact with existing clients in the Portuguese market, answering queries, and enhancing client satisfaction. Candidates should have experience in customer service and sales, ideally in online support, and possess a native level of Portuguese alongside proficient English. Join us for a multicultural work environment with various benefits, including health insurance and language classes.br#J-18808-Ljbffr

ph3bAbout Enginy /b /h3 pEnginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what truly matters: selling. By automating manual prospecting, we help optimize workflows, ensuring a predictable and scalable sales pipeline—no wasted time, just results. /p pAfter successfully raising €5 million in a landmark seed funding round, we are looking to grow our teams and scale in key markets. /p h3bAbout the Role /b /h3 pWe’re hiring an Account Manager to own the retention and expansion of a large portfolio of customers. You’ll design and run programs that serve hundreds of accounts efficiently, step in for high-stakes moments, and use AI tooling to automate repetitive tasks to free up time for high value customer facing interactions. /p pYou’ll work closely with Customer Success, Product, Marketing, and Sales: feeding churn patterns and activation gaps back into team playbooks, translating customer signals into actionable product input, co‑developing campaigns with Marketing that are timed to where customers actually are and closing the loop with Sales to refine our GTM strategy. /p pThis is an early team. You won’t inherit a playbook, you’ll write one, and the teams above will be part of how you do it. /p h3bWhat You’ll Own /b /h3 pbScaled Customer Engagement /b /p ul liManage a large portfolio of B2B SaaS accounts through digital‑first, programmatic touch points that drive activation, adoption, and expansion. /li liDesign and execute one‑to‑many programs — email campaigns, webinars, office hours, automated sequences — that reach customers at scale without losing quality. /li liIdentify when strategic, human intervention is needed (activation, risk, renewal, expansion) and step in decisively. /li /ul pbCommercial Growth /b /p ul liOwn renewals and lead upsell and cross‑sell conversations across your book. /li liRun QBRs with key accounts to uncover growth potential and reinforce value. /li liCollaborate with Sales on handoffs, co‑develop account plans, and ensure seamless transitions from new to renewing. /li /ul pbPlaybook Process Building /b /p ul liBuild activation sequences, expansion playbooks, and engagement templates that work across a diverse customer base. /li liAutomate repetitive touch points so your time is spent where it actually moves the needle. /li liShare what’s working across the CS team — improving everyone’s efficiency, not just your own. /li /ul pbOperational Excellence /b /p ul liKeep CRM data and renewal timelines accurate and actionable. /li liChannel customer insights back to Product: aggregate signals from your programs, not just individual calls. /li liWork cross‑functionally with internal teams to unblock customers and close gaps. /li /ul h3bWhat We’re Looking For /b /h3 pbMust‑haves /b /p ul li2–4 years in Customer Success or Account Management in B2B SaaS. /li liExperience working within or alongside a scaled CS motion — large‑volume portfolios, digital programs, or automated campaigns (you don’t need to have built the system, but you need to have operated inside one). /li liCommercial track record: you’ve owned renewals and had real upsell and expansion conversations, not just flagged opportunities. /li liProactive, ownership‑driven mindset: you spot problems before customers raise tickets and act without waiting to be asked. /li liProficiency in Spanish and English. /li /ul pbNice‑to‑haves /b /p ul liYou’ve built playbooks, onboarding sequences, or CS processes from scratch. /li liExperience with outreach campaigns or marketing automation tools. /li liComfortable engaging technical buyers in a commercial context. /li liYou’ve used AI tools to work faster — and you’re curious about doing more of it. /li /ul h3bWhat We Offer /b /h3 pbCompetitive salary /b tailored to your experience. /p pbEnticing performance bonuses /b that you won’t see anywhere else. /p pbFlexible remuneration /b through Cobee. /p pbPension Plan /b through Arca /p pbShort Fridays all year round /b and bextra days of vacation /b for your birthday and Geneversary. /p pbYearly Work From Home allowance /b (24 days for Customer Facing functions / 48 days for Product Engineering and Admin) /p pbFull Work From Anywhere weeks /b during August End of the year. /p pbA discount on a premium gym /b (with spa access) just a step away. /p pbFree fresh fruit /b to help you care for your health. /p pbContinuous learning /b, including but not limited to mentoring, coaching, workshops, and opportunities to attend SaaS conferences. /p pbCareer growth opportunities /b, as we won’t let your dedication and results go unnoticed. /p pbTeam gatherings and celebrations /b, because we love to build connections and celebrate achievements together. /p pbA collaborative culture /b because we foster hard work, teamwork, transparency, and respect, encouraging open communication and a positive environment where your voice matters. /p pIf you’re not sure you meet 100% of the requirements — we still want to hear from you. /p pResearch shows that candidates from underrepresented groups often self‑select out even when they’re a strong match. If this role excites you and you believe you can make an impact at Enginy AI, we encourage you to apply. /p /p #J-18808-Ljbffr

ppMacDermid Enthone Industrial Solutions operates as a business of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. /p pMacDermid Enthone Industrial Solutions is a global supplier of industrial metal and plastic finishing chemistries. We primarily design and manufacture chemical systems that protect and decorate surfaces. Our high-performance functional coatings improve resistance to wear and tear, such as hard chrome plating of shock absorbers for cars, or provide corrosion resistance for appliance parts. Our decorative performance coatings apply finishes for parts in various end markets such as automotive interiors or jewelry surfaces. As part of our broader sustainable solutions platform, we also provide both chemistry and equipment for turnkey wastewater treatment, and recycle and reuse solutions. Our industrial customer base is highly diverse and includes customers in the following end markets: appliances and electronics; automotive parts; industrial parts; plumbing goods; construction equipment; and transportation equipment. /p pWe strive to embody the five 'Elements of our Culture'- our '5C's'; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment. /p h3Who are we looking for? /h3 pWe are seeking a Customer Service Assistant who is passionate about delivering exceptional service and supporting our sales team. This role is ideal for someone who enjoys working in a fast-paced environment, values accuracy, and thrives on building strong relationships with customers and internal stakeholders. You will be the first point of contact for customer inquiries and play a key role in ensuring smooth order processing and a positive customer experience. /p h3What will you be doing? /h3 pAs a Customer Service Assistant, you will: /p ul libManage customer orders: /b Process orders accurately and efficiently using ERP systems, ensuring timely delivery and invoicing. /li libHandle customer inquiries: /b Respond to questions regarding products, pricing, availability, and delivery schedules. /li libSupport the sales team: /b Assist with quotations, order tracking, and preparation of sales reports. /li libCoordinate with internal teams: /b Liaise with logistics, supply chain, and finance to ensure customer requirements are met. /li libResolve issues promptly: /b Address order discrepancies, delays, or complaints, ensuring customer satisfaction. /li libMaintain accurate records: /b Update customer data and order history in CRM and ERP systems. /li libContribute to continuous improvement: /b Identify opportunities to enhance processes and improve service levels. /li /ul h3Who are You? /h3 pbCustomer-focused: /b You genuinely care about delivering a positive experience and building trust. /p pbOrganized and detail-oriented: /b You manage multiple tasks efficiently and ensure accuracy in everything you do. /p pbClear communicator: /b You express yourself professionally and confidently, both in writing and verbally. /p pbCollaborative and dependable: /b You work well with others and follow through on commitments. /p pbProblem-solver: /b You take initiative to resolve issues and improve processes. /p pbAdaptable and calm under pressure: /b You stay composed and effective in a fast-paced environment. /p h3What competencies will you need? /h3 pbCustomer Service Experience: /b Prior experience in customer support or sales administration, ideally in a manufacturing or chemical environment. /p pbERP CRM Systems: /b Proficiency in systems such as SAP and Excel; ability to manage data and workflows effectively. /p pbOrder Management Knowledge: /b Understanding of order-to-cash processes, including pricing, delivery, and invoicing. /p pbCommunication Skills: /b Strong interpersonal and written communication skills, with a professional and customer-friendly approach. /p pbProblem-Solving Ability: /b Capable of handling customer issues and coordinating with internal teams to find solutions. /p pbData Accuracy Integrity: /b Attention to detail in managing customer records, documentation, and reporting. /p pbMultitasking Prioritization: /b Ability to manage competing demands and meet deadlines. /p pbEducation Training: /b High school diploma or equivalent; degree or diploma in Business or related field preferred. /p pbLanguages: /b English and Spanish are required. /p h3We are Offering… /h3 pWe provide a competitive salary and benefits package, along with a supportive and dynamic work environment where your contributions will be recognized and appreciated. At Element Solutions Inc you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional cultural partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers. #LI-IF1 /p pbEqual Opportunity Employer /b /p pAll qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws. /p /p #J-18808-Ljbffr

Experteer Overview En este rol, impulsarás el crecimiento de negocio en Este de España manteniendo y expandiendo la base de clientes a través de relaciones sólidas y planes estratégicos. Colaborarás con equipos multidisciplinares para convertir oportunidades en ventas y contribuirás a la estrategia europea y de país de Interface. Trabajarás con soluciones sostenibles que conectan diseño y rendimiento, apoyando clientes en proyectos de ciclo largo. Buscamos una persona proactiva que conecte con decisiones clave y refuerce nuestra posición de mercado. Compensaciones / Beneficios • Desarrollar y ejecutar planes de desarrollo de negocio para la zona asignada • Mantener y expandir relaciones con clientes en todos los niveles • Identificar y activar nuevas cuentas y reactiva clientes existentes • Gestión de oportunidades de ventas y seguimiento de previsiones • Colaborar con colegas en proyectos interconectados por reparto de zonas • Vender productos y servicios dentro de precios y perseguir objetivos de facturación • Recopilar y reportar información de mercado y competencia • Identificar necesidades de sostenibilidad de clientes y promover soluciones sostenibles • Mantener CRM actualizado para análisis de progreso y ventas Responsabilidades • Experiencia en diseño de productos o sector B2B • Experiencia en ventas de ciclo largo (proyectos) • Capacidad para desarrollo de negocio y trabajo en equipo • Permiso de conducir • Inglés fluido • Conocimientos de informática (incluido Excel) • Experiencia en CRM (preferiblemente Salesforce) • Alta motivación y autonomía • Habilidad para establecer relaciones a distintos niveles • Buena gestión del tiempo y organización Requisitos principales •