Fashion Customer Representative (Italian - speaking) On-site TR05
hace 2 días
Barcelona
ph3Fashion Customer Representative (Italian - speaking) On-site TR05 /h3 p5 days ago Be among the first 25 applicants /p pGet AI-powered advice on this job and more exclusive features. /p pAre you bpassionate about fashion /b, obsessed with exceptional customer experience, and eager to represent a global luxury brand? /p pLeader in premium fashion and lingerie, is looking for a bFashion Customer Representative /b who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. /p h3Why You’ll Love Working with Us /h3 pAt Concentrix, you won’t just answer questions— you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. /p pExpect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. /p h3Your Day-to-Day /h3 ul liDeliver exceptional customer support through phone, email, chat, and digital channels /li liProvide pre- and post-sales guidance, ensuring every customer feels valued and understood /li liMaintain expert knowledge of products and collections /li liLog and manage all interactions within our systems, meeting SLA and quality standards /li liEscalate issues as needed to ensure seamless customer satisfaction /li liCollaborate with Team Leaders, support teammates, and attend regular meetings /li liRepresent the brand spirit in every interaction — confident, elegant, and customer-obsessed /li /ul h3What You Bring to the Team /h3 ul liC2 Italian and advanced English skills /li liExperience in customer service, ideally within a Contact Centre environment /li liStrong communication skills — written, verbal, warm, and professional /li liAbility to build rapport quickly and show genuine empathy /li liOrganized, reliable, and able to prioritize in a fast-paced environment /li liAble to navigate decisions with both customer needs and brand guidelines in mind /li liProactive, positive, and adaptable — a true “can-do” mindset /li liPassion for fashion, styling, and helping customers feel their best /li /ul h3What’s in it for you /h3 pWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. /p pIn this role, we offer benefits that help support your bunique lifestyle: /b /p ul liFull-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00 /li liSalary 19,000 euros gross/year + up to 1,800 euros gross/year in bonus /li liGreat office location in Barcelona /li liFull paid training on the company and the project you'll be working on /li /ul h3Experience the best version of you! /h3 pAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. /p pIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” /p pConcentrix is an equal opportunity employer /p pWe’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. /p /p #J-18808-Ljbffr