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La persona seleccionada se encargará de garantizar la limpieza e higiene del menaje, utensilios y zonas de trabajo, asegurando el correcto funcionamiento del servicio de cocina y el cumplimiento de los protocolos de seguridad alimentaria.Funciones ?Limpieza de vajilla, cubertería, bandejas, utensi

Asistir a los huéspedes con respecto al manejo del equipaje de los huéspedes que llegan y se van del hotel, asegurar la seguridad y protección de dicho equipaje mientras esté en las instalaciones del hotel.Garantizar que los mensajes y el correo de los huéspedes sean entregados de acuerdo con l

Hotel Mandarin Oriental Barcelona.Mandarin Oriental, Barcelona is looking for a.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.M

Como Outlet Manager, serás responsable de supervisar y garantizar el buen funcionamiento de los restaurantes en tu área o franja horaria, contribuyendo al éxito del hotel mediante la excelencia en el servicio y la satisfacción del cliente.

Mosso d'equipatge (botones) 5*.Seràs la primera benvinguda dels clients a l'hotel, oferint una atenció propera, professional i personalitzada.Donaràs suport a l'equip de Recepció perquè l'experiència dels hostes sigui excel·lent des de la seva arribada fins a la seva sortida.Les teves funcion

H10 Hotels precisa incorporar precisa incorporar a una persona para la posición de Botones para trabajar en nuestro en el hotel H10 Urquinaona Plaza, en Barcelona.Las funciones a desarrollar serán: * Participar con alguna autonomía y responsabilidad en las tareas de recepción/conserjería ayu

Experiencia previa en un entorno orientado al cliente a un nivel superior, con gran preferencia por la experiencia en el sector de la hostelería y el conocimiento de los procedimientos hoteleros. A wide range of training and development programmes through Minor Hotels University, supporting interna

Desde Gi Group, buscamos un/a Técnico/a de Customer Service & Logística para formar parte de una reconocida empresa multinacional del sector alimentación y gran consumo, ubicada en Sant Cugat del Vallès. Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. ¿Qué ofrecemos? • Integración en un grupo multinacional líder en su sector., • Contratación directamente por empresa., • Jornada completa de L a V de 09:00 a 18:00 h, con viernes intensivos rotativos., • Interesantes beneficios de empresa. ¿Cuáles serán tus funciones? • Gestión y registro de pedidos., • Seguimiento de pedidos., • Control de stocks., • Gestión documental., • Gestión de transporte., • Contacto con otros departamentos como Ventas, Reaprovisionamiento o Logística. ¿Cuáles son los requisitos? • Formación académica de Grado Superior en Administración o similar., • Experiencia trabajando en entornos nacionales en posiciones Customer Service., • Buen nivel de inglés (similar a B2 o superior)., • Buenos conocimientos ofimáticos (especialmente Excel)., • Capacidad de trabajo en equipo, organización y orientación a cliente. ¡Si te ilusiona esta oferta de empleo y cumples los requisitos, no lo pienses más e inscríbete! En cumplimiento de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, le informamos de que sus datos personales forman parte de un fichero propiedad de Gi Group Spain ETT S.L.U. y son tratados con la única finalidad de mantener la relación adquirida con usted. xcskxlj Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose por escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry.We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automo

Alliance Automotive Group (AAG) es uno de los principales distribuidores de piezas para turismos y vehículos comerciales en el mercado de recambios de automoción independiente en Europa.Opera en el Reino Unido, Irlanda, Francia, Alemania, Polonia, España, Portugal, Bélgica y los Países Bajos.No

Servicio al Cliente Por la apertura de dos nuevas oficinas, hay disponible 5 vacantes.Para la campaña de Vodafone empresas, en atención al cliente y ventas Requisitos * Excelentes habilidades de comunicación y negociación.Capacidad para trabajar de manera independiente y en equipo.Disponibilidad

About Us: La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.INFINNI is building the infrastructure that powers the creator economy.We're a technology company reimagining how creators work by designing power

Se requiere experiencia en atención al cliente, especialmente en el sector energético, y habilidades de comunicación excepcionales. Se ofrecen condiciones estables tras un contrato temporal inicial y un salario bruto mensual de 1. Euro Staffs en Barcelona busca un/a Teleoperador/a en Atención al

Donaldson Company in Terrassa, Barcelona is seeking a Customer Service Representative fluent in German and English to join their Industrial Solutions team.La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que ten

Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.To coordinate Customer Service activities while ensuring effective back-office and front-office support as required, meeting deadlines and maintaining communicat

Oportunidad! Menos de 10 candidatos inscritos.En este momento tenemos esta posición vacante.Te encaja? Desde nuestra compañía están seleccionando para una importante empresa de telemarketing ubicada en Barcelona, para trabajar en un proyecto de recuperación de clientes del sector energético.Fu

Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta oportunidad a continuación.Dogfy Diet es más que una empresa, es un movimiento que nace en 2019 dedicado a transformar la manera en la que cuidamos a nuestros fieles comp

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!.Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo a

Customer Service - Export con inglés.Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.CUÁLES SERÁN TUS RESPONSABILIDADES?.Como parte del equipo de Export Customer Service, tu misión será garantiz

A leading healthcare company in Barcelona seeks a Customer Service professional to manage the entire order cycle, ensuring exceptional administrative support.The role requires proficiency in Norwegian and/or Swedish, with a strong focus on customer satisfaction.Candidates should have a Bachelor's de

Responsable Regional de Call Center. Serás responsable de la gestión integral de la operación de Call Center, liderando un equipo inicial de 15 personas con un plan de crecimiento progresivo con potencial de gestión nacional. Experiencia previa gestionando equipos en Contact Center o Customer Se

Elpuertodesantamaria en Badalona busca Cajero/a para jornada partida, con experiencia en caja y atención al cliente, capaz de trabajar de forma dinámica y eficiente.

If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. Training: Full-Time Training for 7 days. Start your career with us—apply now and become part of our growing team!.

Desde 1977 y con más de 5000 empleados en todo el mundo, impulsamos la industria turística a través de la gestión hotelera, la distribución y la prestación de servicios y soluciones a hoteles independientes. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talent

Eurofirms Group SLU busca un/a Cajero/a - Reponedor/a para una de sus tiendas en Barcelona.El candidato ideal debe tener experiencia en atención al cliente y ser dinámico y proactivo.La ESO finalizada y la residencia cercana al trabajo son valorables.Las tareas incluirán cobro en caja, cierre de

Cross Border Talents is looking for Spanish-speaking Customer Service Representatives to join their team in Athens, Greece.This position offers a multicultural and supportive environment while working remotely with opportunities for growth within the company.Responsibilities include providing custom

Ukio is a fast-growing startup redefining where people live and stay. We offer fully furnished apartments with flexible stays and no long-term commitments. We are seeking a temporary contract worker for 6 months to manage pre-arrival onboarding, guest communications, and cross-department coordination to ensure a flawless guest journey. You will handle onboarding, documentation checks, and check-in logistics, while coordinating across Operations, Maintenance, and Sales to resolve issues and #J-18808-Ljbffr

ppbWhat Is Exoticca? /b /p pExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet. /p pWe are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation. /p pbWhat about the team? /b /p pWe are looking for a B2B Operations Manager – Customer Experience to lead and scale our B2B support operations globally. /p pThis is a high-impact role at the core of the business, where you will own the performance, scalability, and evolution of our B2B operations supporting Travel Advisors. /p pYou will be responsible for building a scalable operating model capable of handling increasing volumes and complexity, while maintaining high standards in customer experience and operational efficiency. /p pThis role goes beyond day-to-day management — it requires strong ownership, data-driven decision-making, and the ability to design systems that perform under pressure and scale sustainably. /p h3What you will do /h3 ul liOwn B2B customer experience performance end-to-end, including service levels, backlog, response times, and customer satisfaction /li liLead and develop a team of Team Leaders and agents, setting clear performance expectations and driving accountability /li liDesign and implement scalable processes and frameworks to support business growth across multiple markets /li liDrive resource planning and operational efficiency, ensuring optimal allocation of FTE across channels and demand peaks /li liDefine prioritization models aligned with business impact and customer value /li liIdentify structural inefficiencies and lead initiatives to improve productivity, reduce operational friction, and increase first contact resolution /li liUse data to monitor performance, anticipate risks, and drive continuous improvement /li liAct as a key operational leader during high-impact situations (e.g., disruptions, demand spikes), ensuring structured and effective execution /li liPartner cross-functionally with Product, Operations, and Growth teams to improve the end-to-end customer journey /li liBuild a culture of ownership, performance, and continuous improvement, aligned with company growth ambitions /li /ul h3Qualifications /h3 ul li5+ years of experience in Customer Operations, Support, or similar roles in high-growth environments /li li2–3+ years of experience managing teams in high-volume, fast-paced operations /li liStrong track record in improving KPIs and building scalable operational processes /li liHighly data-driven mindset, with the ability to translate insights into action /li liStrong stakeholder management skills and ability to influence across teams /li liComfortable operating in ambiguity and evolving environments /li liExperience in B2B operations (Travel or marketplaces is a strong plus) /li liExperience with tools such as Salesforce and GDS systems is a plus /li liFluent in English /li /ul h3Why join us /h3 ul liHigh ownership and direct impact on business performance /li liOpportunity to build and scale operations in a fast-growing company /li liInternational environment with strong growth ambitions /li liCompetitive compensation and flexible benefits /li liCompetitive compensation package in line with job responsibilities and experience. /li liAdditionally, we propose the use of flexible compensation management for diet, transportation, and private health insurance with Cobee. /li liHybrid work model: Offices in Barcelona city. /li liPermanent contract from the start. /li liTravel packages at reduced prices! /li liReferral bonus, if you bring people as talented as you. /li liUnlimited coffee, team lunches, English lesson, bi-anual company parties. /li liAnd last but not least, becoming part of a fun and motivated multicultural team at an agile and rapidly growing organization!. /li /ul pJoin Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences! This is your opportunity to shape the future of a dynamic and innovative travel brand on a global scale. /p pExoticca is an equal opportunity employer. Diversity and inclusiveness are our core. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law. /p /p #J-18808-Ljbffr

ppDo you enjoy the challenge of selling to business customers? /p pDo you want to try out a job in account management in a fun, modern environment based in a brand-new office in Barcelona city centre? /p pDo you want to spend your days helping our trade partners grow their sales by managing their product range and giving great advice? If the answer is yes, and you have completed higher education, then this could be the job for you! /p h3In This Role You Will Be /h3 ul liCalling independent retail outlets (such as toy stores, hobby stores book stores) every week to ensure that they have the right range in stock /li liAdvising them on what products they need to order to suit their business needs so that they can maximise all sales opportunities /li liDeveloping a relationship of trust with your customers /li liPerforming stock checks and ensuring they reorder stock that has been sold /li liInforming them of new product ranges and identifying opportunities to close sales /li liLooking for more ways to grow the number of customers committed to our stockist programme, and ensuring a long-term beneficial trading relationship. /li /ul pWe know that getting every customer’s full attention every time you call them, not to mention making sure they do a regular stock check, can be hard. Managing your time effectively to make sure every customer is called on schedule is no easy task either, but these are just the sorts of challenges that the right person for this job will relish. /p h3The Ideal Candidate Will Have /h3 ul liAbility to build strong relationships with business partners and colleagues /li liExcellent customer service and time management /li liAbility to multi-task and high organisational skills /li liAbility to influence existing clients and grow sales /li /ul pGames Workshop is one of the largest toy and game manufacturers in the world, and we pride ourselves on making the best toy soldiers! Last year we had record sales of more than 600m€ and we’re still growing! So we are looking for fantastic sales people to join our expanding team. /p h3Working at Games Workshop /h3 pAt Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. /p pBecause of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills or experience. /p h3Other Essential Information /h3 h3Language ability: /h3 pThis role requires you to speak bEnglish /b and bTwo /b of the following languages to a fluent level, bFrench /b, bGerman /b, bGreek /b, Italian, Swedish, Danish, Czech, Slovak or Norwegian. /p h3Working Hours: /h3 p40h per week. Monday to Friday 09.00 to 17.00 (depending on your territory) /p h3The offer: /h3 p32000€ /p h3Benefits include: /h3 pRelocation support, profit share bonus (subject to GW meeting profit targets), pension plan, opportunity to gain extra four days holiday per year, staff discount (between 25% and 50% discount on our products) and option to join our Share Save scheme /p h3Location: /h3 pThis is a full time office based job so you will be required to work from our office in Barcelona city centre. /p h3How to Apply /h3 pIf you wish to apply, please send us a letter or a video in English telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for. /p pPlease include an up-to-date CV bin English /b to support your application. When you’re ready, please click apply, below. /p /p #J-18808-Ljbffr

pIbis Budget Barcelona Center busca un Front Office Team Leader con actitud positiva y orientación al cliente para liderar el equipo de recepción, gestionar reservas y coordinar turnos. /pp El candidato debe aportar experiencia en recepción, conocimiento de Opera y un nivel alto de inglés; se valorarán otros idiomas. Ofrecemos formación, desarrollo profesional y un entorno de hospitality orientado a la excelencia en el servicio. /p #J-18808-Ljbffr

Experteer Overview En este rol, impulsarás el crecimiento de negocio en Este de España manteniendo y expandiendo la base de clientes a través de relaciones sólidas y planes estratégicos. Colaborarás con equipos multidisciplinares para convertir oportunidades en ventas y contribuirás a la estrategia europea y de país de Interface. Trabajarás con soluciones sostenibles que conectan diseño y rendimiento, apoyando clientes en proyectos de ciclo largo. Buscamos una persona proactiva que conecte con decisiones clave y refuerce nuestra posición de mercado. Compensaciones / Beneficios • Desarrollar y ejecutar planes de desarrollo de negocio para la zona asignada • Mantener y expandir relaciones con clientes en todos los niveles • Identificar y activar nuevas cuentas y reactiva clientes existentes • Gestión de oportunidades de ventas y seguimiento de previsiones • Colaborar con colegas en proyectos interconectados por reparto de zonas • Vender productos y servicios dentro de precios y perseguir objetivos de facturación • Recopilar y reportar información de mercado y competencia • Identificar necesidades de sostenibilidad de clientes y promover soluciones sostenibles • Mantener CRM actualizado para análisis de progreso y ventas Responsabilidades • Experiencia en diseño de productos o sector B2B • Experiencia en ventas de ciclo largo (proyectos) • Capacidad para desarrollo de negocio y trabajo en equipo • Permiso de conducir • Inglés fluido • Conocimientos de informática (incluido Excel) • Experiencia en CRM (preferiblemente Salesforce) • Alta motivación y autonomía • Habilidad para establecer relaciones a distintos niveles • Buena gestión del tiempo y organización Requisitos principales •

pPanoram Hotel Management is seeking a General Manager to lead pre-opening and ongoing operations for properties in Spain and Italy. You will drive efficiency, guest satisfaction, and profitability while upholding brand standards and coordinating Front Office, Housekeeping, Food Beverage, and Maintenance. /ppThe ideal candidate has a hospitality management degree and extensive leadership in hotel operations, including openings or rebranding projects, with strong PMS and MS Office skills, and /p #J-18808-Ljbffr

plampenlicht is seeking a Customer Advisor to be the first point of contact for customers across Europe. You will respond via email, phone, or chat, addressing questions and translating issues into effective solutions using knowledge of lighting products. /ppFluency in Dutch and English is essential, with prior customer service experience and comfort with Salesforce. The role is hybrid, with 60% in the office in Barcelona and 40% remote, and potential for full remote after 6 months. /p #J-18808-Ljbffr

ph3Ayúdanos a impulsar el futuro de la salud digital /h3pEn Top Doctors Group estamos transformando la forma en que las personas acceden a la atención sanitaria. A través de la tecnología, conectamos pacientes, profesionales sanitarios, clínicas y hospitales para ofrecer una experiencia más accesible, eficiente y humana. /ppActualmente estamos presentes en 10 países y desarrollamos soluciones digitales que ayudan a miles de profesionales sanitarios a potenciar su actividad y a millones de personas a encontrar la atención médica que necesitan. /ppCreemos que la tecnología genera un mayor impacto cuando se pone al servicio de las personas. Por eso seguimos creciendo y buscando talento que quiera ayudarnos a construir el futuro de la salud digital en un entorno internacional, innovador y en constante evolución. /ph3¿Por qué este rol es interesante? /h3pPorque serás una pieza clave en la experiencia inicial de los médicos y clínicas que se incorporan al ecosistema de Top Doctors. /ppbOnboarding Client Support Specialist /b, acompañarás a nuestros clientes durante sus primeros pasos con nuestras soluciones digitales, ayudándoles a comprender, implementar y aprovechar al máximo todas las herramientas y servicios disponibles. /ppEste rol combina atención al cliente, onboarding, formación y acompañamiento consultivo. Tendrás un impacto directo en la satisfacción, adopción y éxito de nuestros clientes desde el primer día. /ppTu trabajo contribuirá a fortalecer la relación con médicos y clínicas, asegurando una experiencia excelente y ayudándoles a obtener el máximo valor de nuestras soluciones digitales. /ph3Lo que harás en tu día a día /h3ulliCrear y optimizar perfiles digitales de médicos siguiendo los estándares de calidad, posicionamiento y estilo definidos por la compañía. /liliAcompañar a médicos y clínicas durante el proceso de onboarding, garantizando una implementación fluida de las soluciones contratadas. /liliConfigurar y activar servicios, herramientas, integraciones de agenda y funcionalidades de la plataforma. /liliRealizar llamadas de bienvenida y sesiones de formación para presentar la compañía, los servicios y el funcionamiento de las soluciones digitales. /liliResolver dudas funcionales y ofrecer soporte durante las primeras fases de adopción. /liliDetectar incidencias, necesidades o áreas de mejora y coordinarlas con los equipos internos correspondientes. /liliCompartir recomendaciones, resultados y nuevas funcionalidades para maximizar el uso y el valor de las soluciones contratadas. /liliContribuir a la mejora continua de los procesos de onboarding y experiencia cliente. /li /ulh3Nos encantará conocerte si… /h3pDisfrutas ayudando a las personas, acompañando a los clientes en sus primeros pasos y asegurando experiencias excelentes. /ppProbablemente encajarás muy bien en este rol si tienes: /ppExperiencia previa realizando procesos de onboarding o soporte a clientes en entornos digitales. /ppExcelentes habilidades de comunicación y orientación al cliente. /ppCapacidad para explicar procesos y herramientas de forma clara y cercana. /ppPerfil organizado, resolutivo y con capacidad para gestionar varias tareas simultáneamente. /ppFacilidad para adaptarte a nuevos procesos, herramientas y entornos tecnológicos. /ppCapacidad para trabajar de forma autónoma siguiendo procedimientos establecidos. /ppNivel nativo o bilingüe de español. /ppExperiencia previa en SaaS, eHealth, HealthTech o plataformas digitales será especialmente valorada. /ppExperiencia en formación de clientes o customer success será un plus. /ph3Qué encontrarás al unirte a Top Doctors Group /h3ulliFecha de inicio prevista: 1 de septiembre /liliPosibilidades reales de crecimiento y desarrollo profesional. /liliModalidad de trabajo híbrida. /liliJornada completa de lunes a jueves de 9:00h a 18:30h y viernes de 9:00h a 15:00h. /liliSalario entre 20.000 € y 23.000 € brutos anuales. /liliDía libre por tu cumpleaños. /liliRetribución flexible y beneficios sociales. /liliCantina digital en nuestras oficinas. /liliDescuentos en salud. /liliUn entorno internacional, dinámico y colaborativo. /liliLíderes que priorizan el acompañamiento, la autonomía y el desarrollo de las personas. /liliUn equipo con el que aprender, crecer y disfrutar del camino. /li /ulh3Diversidad e inclusión /h3pEn Top Doctors Group creemos que la diversidad de experiencias, perspectivas y trayectorias nos ayuda a construir mejores equipos y mejores soluciones. /ppTrabajamos para construir un entorno diverso, inclusivo y donde todas las personas tengan las mismas oportunidades para desarrollarse profesionalmente. Si necesitas cualquier adaptación o apoyo durante el proceso de selección, estaremos encantados de ayudarte. /ph3¿Te interesa? /h3pSi has llegado hasta aquí y te identificas con buena parte de lo que buscamos, nos encantará conocerte. /ppNo creemos en las candidaturas perfectas ni en los perfiles que encajan al 100% sobre el papel. Más allá de la experiencia concreta, valoramos las competencias, habilidades y formas de trabajar que permiten aportar valor al equipo y contribuir al crecimiento de la compañía. /ppSi crees que este reto puede encajar contigo, ¡aplica ahora! /p /p #J-18808-Ljbffr

ph3Overview /h3pVia is on a mission to revolutionize global transportation. By harnessing cutting-edge technology, we're not just transforming daily commutes but also making a significant impact on reducing humanity's environmental footprint. With ambitious goals, we're committed to creating a more sustainable and efficient future for transportation worldwide. Are you passionate about helping others and providing outstanding service? VIA has the perfect opportunity for you! We are seeking enthusiastic candidates for a strongCustomer Support Agent /strong fluent in German to join our dynamic Via TaaS team. In this role, you will experience the dynamics of the mobility industry first-hand and learn the operations, technology management, and on-demand mobility processes of our Client, enabling you to provide on-demand support to customers and contribute to Client and team goals. TaaS (Testing as a Service) is a dedicated Via channel assisting with on-demand mobility needs from multiple small services across Germany. /ph3What you’ll be doing /h3ullistrongKeep things running smoothly /strong by offering first-line support through phone, email, and digital channels as needed. /lilistrongAim for /strong first contact resolution to handle customer queries quickly and effectively; escalate when necessary following company and client guidelines. /lilistrongKeep customer records updated /strong with reasons for contact, solutions provided, and other relevant information to support customers and maintain service quality. /lilistrongFoster positive interactions /strong in all communications, ensuring customers feel understood and supported. /lilistrongProvide efficient and productive support /strong to meet agreed service levels (SLA) and contact centre KPIs. /lilistrongParticipate in training and briefings /strong (internal and external) to gain expertise and understand client and contact centre requirements. /lilistrongFollow all applicable policies and regulations /strong, including client policies, EU legal frameworks, and local government regulations. /lilistrongOffer feedback and insights /strong on areas that may lead to a poor customer experience. /lilistrongEmbody the values /strong of the client and CPM, ensuring these are reflected in your daily work. /li /ulh3Requirements /h3pstrongWhat skills experience you'll bring to us? /strong /pullistrongGerman skills /strong: Fluent in German (C2), both written and spoken. /lilistrongEnglish Communication /strong: Comfortable working with an international team; able to communicate in English as well. /lilistrongCustomer-First Mindset /strong: Passion for helping people and solving problems, over the phone or by email. /lilistrongTech-Savvy /strong: Comfortable with MS Office and quick to learn new tools. /lilistrongOrganised Motivated /strong: Able to stay organized and deliver quality service even when busy. /lilistrongEligibility /strong: Eligible to work in Spain. /li /ulh3Benefits /h3pstrongWhat do we offer? /strong /pullistrongStarting Date: /strong September/October 2025. /lilistrongSalary: /strong 23.000€ gross per year. /lilistrongWorking hours: /strong Full Time (39 hours/week) with rotating schedule Monday - Sunday between 6 am and 3 pm, 5 days/week (rotating weekends, two weekends off per month guaranteed). /lilistrongFully Paid Training /strong: 4 days (full time, office-based). /lilistrong24 holiday days /strong per year fully. /lilistrongWork Model: /strong Hybrid working model. /lilistrongLocation: /strong Barcelona, Spain. /li /ulpstrongAdditional Benefits: /strong /pullistrongEmployee Assistance Program /strong – Free, confidential, impartial guidance and support. /liliOption to sign up for strongDiscounted Private Health Insurance /strong. /lilistrongReferral Program /strong – Refer a Friend and receive a referral bonus. /liliAccess to specialised strongLinkedIn training courses /strong. /lilistrongEmployee Benefits Club /strong – exclusive perks and rewards. /liliBest-in-class strongpeople engagement activities /strong and programs. /liliOngoing strongtraining and development /strong to cultivate a new and exciting career in a high-growth environment. /li /ulh3About us /h3pAt CPM, we believe in fostering a culture of care, curiosity, and achieving together. We are committed to creating an open workplace and ensuring equal opportunities for all, celebrating diversity in form, including gender, race, religion, disabilities, and sexual orientation. /pp#WeCare #WeAreCurious #WeAchieveTogether /ph3Seniority level /h3ulliEntry level /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliCustomer Service /liliTelecommunications /li /ulpCPM International Contact Centre is an equal opportunity employer. Referrals increase your chances of interviewing at CPM International Contact Centre by 2x. /p /p #J-18808-Ljbffr

h3Via TaaS - Customer Service Agent - German Market (Afternoon Shift) /h3p4 days ago Be among the first 25 applicants /ph3CPM International Contact Centre provided pay range /h3pThis range is provided by CPM International Contact Centre. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. /ph3Base pay range /h3pstrongVia /strong is on a mission to revolutionize global transportation. By harnessing cutting-edge technology, we're not just transforming daily commutes but also making a significant impact on reducing humanity's environmental footprint. With ambitious goals, we're committed to creating a more sustainable and efficient future for transportation worldwide. /ppAre you passionate about helping others and providing outstanding service? VIA has the perfect opportunity for you! We are seeking enthusiastic strongCustomer Support Agents /strong fluent in German to join our dynamic strongVia TaaS team /strong. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn about the operations, technology management, and on-demand mobility processes of our client, enabling you to provide on-demand support to customers and contribute to the client and team's goals. TaaS (Testing as a Service) is a dedicated Via channel assisting with on-demand mobility needs across Germany. /ph3What you'll be doing? /h3ullistrongKeep things running smoothly /strong by offering first-line support through phone, email, and digital channels as needed. /lilistrongAim for 'first contact resolution' /strong to handle customer queries quickly and effectively. If something needs more attention, escalate it until it's fully resolved, following the company's and client's guidelines. /lilistrongKeep customer records updated /strong with reasons for contact, solutions provided, and any other relevant information to support our customers and maintain service quality. /lilistrongFoster positive interactions /strong in all communications, ensuring customers feel understood and supported. /lilistrongProvide efficient and productive support /strong to meet agreed service levels (SLA) and contact centre KPIs. /lilistrongParticipate in training and briefings /strong (both internal and external) to gain expertise and understand client and contact centre requirements. /lilistrongFollow all applicable policies and regulations /strong, including client policies, EU legal frameworks, and local government regulations. /lilistrongOffer feedback and insights /strong on areas that may lead to a poor customer experience. /lilistrongEmbodies the values /strong of the client and CPM, ensuring these are reflected in your daily work. /li /ulpAdditional details about the company's mission, benefits, and inclusive culture are included in the original description but can be summarized or omitted for brevity if needed. /p #J-18808-Ljbffr

ppAt bNetzon Group /b, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. /p pIf you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /p h3About the Role /h3 pAs a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first‑hand. You will learn the operations, technology management, and on‑demand mobility processes of Via, enabling you to provide on‑demand support to customers and contribute to Via’s and the team’s goals. /p h3Key Responsibilities /h3 ulliKeep things running smoothly by offering first line support tough phone, email, and digital channels as needed. /liliAim for first contact resolution to handle customer queries quickly and effectively. /liliKeep customer records updated with reasons for contact, solutions provided, and any other relevant information. /liliFoster positive interaction /liliFollow policies and regulations for the Flemish market. /liliOffer feedback and insights on areas where you detect possible improvements. /liliEmbody the values of both Via and Netzon. /li /ul h3What We’re Looking For /h3 ullibFluency in English and Flemish /b /liliCustomer‑First Mindset: You love helping people and tailoring solutions for them. /liliTech‑Savvy: You are comfortable using a CRM system and working in a digital environment. /liliOrganized Motivated: Even when busy, you stay organized and keep delivering quality service. /liliEligibility: Permit to work in Spain. /li /ul h3What We Offer /h3 ulliStart Date: ASAP. /liliFull‑Time: 39 hours per week. /liliWorking Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. /liliSalary: €25,000 per year gross /liliWorking Model: Hybrid - 6 days per month in the office. /liliTraining: Full‑Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). /li /ul pNetzon Group is a fast‑growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. /p pbStart your career with us—apply now and become part of our growing team! /b /p /p #J-18808-Ljbffr

ph3Summary /h3 pAt Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a service‑driven and detail‑oriented Guest Assistant / Telephone Operator to join our Front Office team. As the welcoming voice of the hotel, this role is ideal for someone who thrives in a fast‑paced, international environment and takes pride in creating positive first impressions. Every interaction you handle will reflect our commitment to personalized service, care, and excellence. /p h3About The Role /h3 pAs a Guest Assistant / Telephone Operator, you will be a key point of contact for our guests, managing internal and external communications with professionalism, warmth, and efficiency. You will support daily Front Office operations by ensuring that guest requests are handled accurately and promptly, contributing to a seamless and memorable guest experience. /p pThis is an operational full‑time position offered on a permanent contract, with rotating shifts according to hotel needs, including weekends and public holidays. You will work closely with Front Office, Reservations, Concierge, and other hotel departments. /p h3Key Responsibilities /h3 ul liAct as the first point of contact for guests by handling all internal and external calls in a professional, friendly, and efficient manner. /li liProvide accurate information about hotel services, facilities, and operations, ensuring every guest feels welcomed and well cared for from the first interaction. /li liRoute calls correctly and follow up when necessary to ensure guest satisfaction. /li liDeliver personalized assistance by understanding guest needs and offering solutions that enhance their stay. /li liSupport guest requests and inquiries with ownership, attention to detail, and genuine care. /li liContribute to a seamless and memorable guest journey before, during, and after the stay. /li liBuild strong working relationships with internal departments and external partners, maintaining a collaborative approach at all times. /li liCommunicate guest requests and relevant information clearly to ensure smooth operations across teams. /li liSupport the Front Office team in daily operational needs. /li liMaintain accuracy and confidentiality when handling guest information across systems (PMS, Reservations, Guest Requests). /li liEnsure guest data is managed in compliance with privacy and data protection standards. /li liStay informed and proactive by keeping up to date with hotel services, events, and promotions. /li liProvide support to the Front Office Management team with additional administrative or operational tasks as required. /li liContribute to continuous service improvement initiatives and uphold Hyatt brand standards. /li /ul h3Qualifications Requirements /h3 ul liA genuine passion for hospitality and helping others. /li liExcellent communication skills and a natural ability to connect with people. /li liFluency in English and Spanish is required; additional languages are a strong plus. /li liPrevious experience in a customer service or Front Office role is an advantage. /li liAbility to adapt to a fast‑paced environment with flexibility in scheduling. /li liStrong attention to detail, accuracy, and a proactive mindset. /li liComfortable working with hotel systems (PMS, Reservations); experience with Opera is a plus. /li /ul h3Our Values /h3 pAt Hyatt, we care for people so they can be their best. Our values — Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing — guide how we work and how we care for our guests and colleagues every day. /p h3What You’ll Love About Us /h3 ul liSpecial Hyatt hotel rates for you, your family, and friends from day one. /li liDiscounts at hotel restaurants and bars. /li liEmployee restaurant offering nutritious and varied daily menus. /li liAccess to a wellbeing platform focused on mental health and personal growth. /li liContinuous learning, development programs, and global career opportunities across Hyatt hotels worldwide. /li /ul h3Join the Grand Hyatt Barcelona team and become your best version. /h3 pWith more than 1,150 hotels in over 70 countries, Hyatt is recognized globally as a Great Place to Work. Our teams are a mosaic of cultures, perspectives, and talents — and your contribution truly matters. /p /p #J-18808-Ljbffr

A leading customer service provider in Barcelona is seeking a Customer Service Representative fluent in German and English. The role involves delivering exceptional customer support through various channels and building strong relationships with customers. Applicants should have a customer-centric f

ph3Job Summary /h3pDo you speak Dutch and English? Are you passionate about being on the front line of customer service, answering customer inquiries? We are looking for Customer Advisors to join our Customer Service Department. /ph3Responsibilities /h3pAs a Customer Advisor, you will be the first point of contact for our customers, communicating via email, phone, or chat. Your role involves accurately addressing a wide range of questions and translating issues into effective solutions. You will provide proactive advice and assist customers across Europe in creating the perfect ambiance in their homes, leveraging technical knowledge of our lighting products. /ph3Qualifications /h3ulliCommunicative with smooth conversations /liliPrior customer service experience /liliProficient with systems (preferably Salesforce) and multitasking /liliFluent in Dutch and English /liliAdditional language fluency is a plus /liliStrong stress tolerance and composure under pressure /liliPatient, good listener, and commercial insight /liliResiding in Barcelona and able to work in the office at least 60% of contract hours /liliSpanish Social Security Number or NIE /li /ulh3Benefits /h3ulliBase salary of EUR 20,500 per year gross (fulltime, 40h/week) /liliLanguage bonus per foreign language /lili26 working days for vacation /lili60% working in office, 40% remote /liliOption to work fully remote after 6 months /liliFully equipped home office after 6 months /liliTransportation or restaurant allowance after 6 months /liliPrivate health insurance fully covered after 6 months /liliEmployee discount on ambient lighting products /li /ulh3Working Schedule /h3pFulltime employment, 40 hours per week, 5 days of 8 hours, Monday to Saturday, 08:00-17:00 or 09:00-18:00, with a free hour. Working on Saturdays, Sundays, or national holidays may be required on a voluntary basis with allowance or extra free days. /p /p #J-18808-Ljbffr

ph3Who We Are /h3 pAt Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line. /p pEveryone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. /p pOur brand values help bond us together and drive our success: /p ul liRunner First - We act in the best interest of the runner /li liWord is Bond - We do what we say we’ll do /li liChampion Heart - We give our all in everything we do /li liThere is no “I” in Run - We stay generous with our humanity /li liKeep Moving - We find ways to move every day, because joy is kinetic! /li /ul pWe welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there. /p h3Your Job /h3 pThe Customer Services Representative will be the frontline contact for Brooks Spanish retailers. You will be responsible for upholding the established standards of customer service excellence set by the Brooks Spanish team while always looking for opportunities to excel. Brooks Customer Services meet the needs of the retailer by building strong relationships and supporting them through order processing, tracking and reviewing performance against KPI’s as well as product explanation. Customer Services also communicate daily with Finance, Sales, Operations and Marketing, being an important line of communication for colleagues on the road. /p h3Your Responsibilities /h3 ul liResponsible for accurate entry and tracking of customer orders and resulting follow‑up and communication with customers as well as overviewing and ruling shipments regarding individual financial situation of customers /li liRespond to reps/accounts within 24 hours of initial inquiry and interact with customers in a professional, friendly, helpful manner on all ways of communication /li liEnter Future Orders through different systems and ensure they are shipped timely and accurately /li liTrack orders to provide estimated delivery times, and work with Operations team or DC to re‑arrange deliveries as needed /li liCommunicate an account’s shipping and packing requirements to the warehouse /li liPlace fill in orders as well as provide information on inventory availability to accounts and sales reps /li liProactively communicate with Sales Reps or Sales Management regarding order amendments and cancellations /li liIssue RA numbers and defective credits as needed within 5 working days /li liCreate and maintain customer database and answer inquiries/troubleshoot /li liCreating new customer accounts /li liCommunicate changes for an account to the appropriate party(s); i.e. billing or shipping address as changed, new phone number or email address or create complete new customer accounts if required /li liProvide accounts/consumers with information on our apparel and footwear lines and be able to help a customer determine which product is best for them /li liDeal with enquiries for B2B orders /li liMaintain and organize and up‑to‑date filing system for accounts orders and correspondence that can be easily accessed by others when needed /li liWork with credit to resolve invoicing issues; fill out credit memos/debit as needed /li liProvide copy invoices/order confirmations/dispatch notes as needed /li liProcess returns and issue credits when necessary /li liSupporting customers with FastTrack issues /li liPerform special projects and additional duties as assigned /li liB2C customer service by phone and Zendesk /li liComplete reports as requested by sales and management /li /ul h3Your Qualifications /h3 ul liSuccessfully completed apprenticeship as business clerk or equivalent combination of experience preferred /li li1+ years of customer service experience required (2+ preferred) /li liProven experience required /li liEDI knowledge, ERP experience /li liFluent in Spanish and good level in English required /li liComputer proficiency in Word, Excel, Outlook /li liExcellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication /li liKeen attention to detail in planning, organization and execution of tasks, while still seeing the big picture and understanding how all of the pieces fit together and affect one another /li liAbility to interact effectively and professionally with all levels of the organization /li liStrong ability to positively deal with adverse situations /li liAbility to anticipate how a decision made can affect our customers, our partners, our products or other departments’ operations and/or morale; “connecting the dots.” /li liDemonstration of innovation and initiative – always looking at improving our products and processes while also displaying a willingness to dive into the details and help out wherever necessary /li /ul /p #J-18808-Ljbffr

pGartner, Inc. in Barcelona is seeking a Client Success Associate to support onboarding and pre-sale demonstrations of Gartner resources to prospects and clients. /ppYou will partner with Sales to surface priorities, articulate Gartner value, and deliver a tailored onboarding experience in a fast-paced environment. Requirements include business-level Spanish, 6+ months of relevant experience, strong communication and collaboration skills, time management and organization, and a bachelor’s degree /p #J-18808-Ljbffr

ppbAccount Manager /b /ppBarcelona, Spain (Hybrid preferred) or Remote, Europe – Customer Success /ph3Abiut the role: /h3pThe Account Manager is the revenue engine of the STaR (Short Term Rental) Division. You are responsible for driving the growth of our Annual Recurring Revenue (ARR) through two primary channels: closing net-new inbound business and driving strategic expansion within our existing customer base. /ppYou will act as a product expert for our STaR suite (Teams, Access, and Guest Portal), guiding prospects through a consultative sales process. Crucially, you are the architect of the customer's first impression; you are responsible for setting realistic expectations and ensuring a flawless transfer of knowledge to the Onboarding team to guarantee long-term customer success. /ph3What you'll do: /h3h3New Business Acquisition /h3ulliFull Cycle Sales: Manage the end‑to‑end sales process for inbound leads, and outbound booked meetings from qualification and discovery to product demonstration and contract negotiation. /liliSolution Selling: articulate the value of the STAR product suite (Teams, Access, Guest Portal) to Short Term Rental operators, mapping our solutions to their specific operational pain points. /liliPipeline Management: Maintain a healthy pipeline of active opportunities, ensuring accurate forecasting and consistent velocity through the sales funnel. /li /ulh3Strategic Expansion (Existing Customers) /h3ulliSupport Collaboration: Partner closely with the Customer Support team, who will identify upsell opportunities during their daily interactions. You will take these "warm handoffs" and close the expansion revenue. /liliAccount Growth: proactive analysis of current customers to identify opportunities to cross‑sell additional products (e.g., adding "Guest" to a customer who only uses "Access"). /li /ulh3Transition Excellence (The Handoff) /h3ulliExpectation Setting: Ensure that every customer signs the contract with a crystal‑clear understanding of what the onboarding timeline, scope, and requirements look like. No over‑selling. /liliKnowledge Transfer: Document detailed "Discovery Notes" regarding the customer's specific pain points, tech stack (PMS), and success criteria. /liliBriefing Onboarding: Formally hand off the account to the Onboarding Specialist, ensuring they have the context needed to provide a white‑glove experience without asking the customer to repeat themselves. /li /ulh3CRM Administrative Hygiene /h3ulliCRM Accuracy: Maintain pristine records in the CRM. Every deal must have accurate contact info, contract terms, and stage progression. /liliFeedback Loop: Provide feedback to Marketing regarding lead quality and to Product regarding reasons for lost deals (Closed‑Lost analysis). /li /ulh3Ideal Candidate Profile /h3ullibThe Consultative Close /br: You don't just sell features; you sell solutions. You take the time to understand a property manager's workflow and prescribe the right mix of Teams, Access, and Guest to solve their specific headaches. /lilibThe "Details" Person /b: You hate sloppy CRM data. You take pride in writing discovery notes so detailed that the Onboarding Specialist feels like they were in the room with you. /lilibThe Honest Broke /br: You understand that over‑selling creates churn. You are courageous enough to tell a prospect what the software can't do, ensuring they enter the onboarding phase with realistic expectations. /li /ulh3Who you are: /h3ulliExperience: 2–4 years of closing experience in B2B SaaS (Account Executive or Account Management roles). /liliSales Style: Consultative seller who listens more than they talk. You focus on solving problems, not just pushing features. /liliTech Stack: Proficiency in HubSpot is required. Experience with sales engagement tools (e.g., Outreach, HubSpot) is a plus. /liliCommunication: Exceptional written communication skills---your notes to the Onboarding team must be detailed, organized, and actionable. /liliCollaborative: Ability to work well with Support (to receive leads) and Onboarding (to pass clients). /liliFrench or Spanish speaking is preferred. /li /ulh3Why You'll Love Working at Operto: /h3ulliPaid Time Off: Recharge with ample paid time off, because we believe a balanced life is a successful life. /liliCompetitive Compensation: Receive a salary that reflects your experience and skills, recognizing and rewarding your value to our team. /liliDynamic Supportive Team: Join a high‑achieving, collaborative team that supports growth, and celebrates success together. /liliHybrid Work: Enjoy the flexibility of hybrid work opportunities, while staying connected with our team. We are also open to fully remote for this role if you are not in Barcelona. /liliWinter Break: We have a reduced working schedule from December 25th to January 1st annually, allowing our team to enjoy the festive season with their loved ones without affecting their vacation balance. /liliSuper Charge Days: Throughout the year the company at time elects to provide additional time off to rest and recharge. /liliWe're champions of diversity. Our diverse backgrounds, skills, and abilities make us stronger. We work hard to make Operto a place where everyone feels welcome, respected and supported. /li /ulpbSalary Range: Pay Rate: /b Base Salary: €42,000–€48,000 Commissions. /ppOperto is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability status. We are committed to providing accommodations in all parts of the hiring process. Upon request, we will work with you to meet your needs. /ppWe thank all applicants for their interest, however, only those candidates selected for an interview will be contacted. /p /p #J-18808-Ljbffr

ppThe Account Manager is the revenue engine of the STaR (Short Term Rental) Division. You are responsible for driving the growth of our Annual Recurring Revenue (ARR) through two primary channels: closing net-new inbound business and driving strategic expansion within our existing customer base. /ppYou will act as a product expert for our STaR suite (Teams, Access, and Guest Portal), guiding prospects through a consultative sales process. Crucially, you are the architect of the customer’s first impression; you are responsible for setting realistic expectations and ensuring a flawless transfer of knowledge to the Onboarding team to guarantee long-term customer success. /ph3What you’ll do: /h3h3New Business Acquisition /h3ulliFull Cycle Sales: Manage the end-to-end sales process for inbound leads, and outbound booked meetings from qualification and discovery to product demonstration and contract negotiation. /liliSolution Selling: articulate the value of the STAR product suite (Teams, Access, Guest Portal) to Short Term Rental operators, mapping our solutions to their specific operational pain points. /liliPipeline Management: Maintain a healthy pipeline of active opportunities, ensuring accurate forecasting and consistent velocity through the sales funnel. /li /ulh3Strategic Expansion (Existing Customers) /h3ulliSupport Collaboration: Partner closely with the Customer Support team, who will identify upsell opportunities during their daily interactions. You will take these "warm handoffs" and close the expansion revenue. /liliAccount Growth: proactive analysis of current customers to identify opportunities to cross-sell additional products (e.g., adding "Guest" to a customer who only uses "Access"). /li /ulh3Transition Excellence (The Handoff) /h3ulliExpectation Setting: Ensure that every customer signs the contract with a crystal-clear understanding of what the onboarding timeline, scope, and requirements look like. No over-selling. /liliKnowledge Transfer: Document detailed "Discovery Notes" regarding the customer’s specific pain points, tech stack (PMS), and success criteria. /liliBriefing Onboarding: Formally hand off the account to the Onboarding Specialist, ensuring they have the context needed to provide a white-glove experience without asking the customer to repeat themselves. /li /ulh3CRM Administrative Hygiene /h3ulliCRM Accuracy: Maintain pristine records in the CRM. Every deal must have accurate contact info, contract terms, and stage progression. /liliFeedback Loop: Provide feedback to Marketing regarding lead quality and to Product regarding reasons for lost deals (Closed-Lost analysis) /li /ulh3Ideal Candidate Profile /h3ullibThe Consultative Close /br: You don't just sell features; you sell solutions. You take the time to understand a property manager's workflow and prescribe the right mix of Teams, Access, and Guest to solve their specific headaches. /lilibThe "Details" Person /b: You hate sloppy CRM data. You take pride in writing discovery notes so detailed that the Onboarding Specialist feels like they were in the room with you. /lilibThe Honest Broke /br: You understand that over-selling creates churn. You are courageous enough to tell a prospect what the software can't do, ensuring they enter the onboarding phase with realistic expectations. /li /ulh3Who you are: /h3ulliExperience: 2–4 years of closing experience in B2B SaaS (Account Executive or Account Management roles). /liliSales Style: Consultative seller who listens more than they talk. You focus on solving problems, not just pushing features. /liliTech Stack: Proficiency in HubSpot is required. Experience with sales engagement tools (e.g., Outreach, HubSpot) is a plus. /liliCommunication: Exceptional written communication skills—your notes to the Onboarding team must be detailed, organized, and actionable. /liliCollaborative: Ability to work well with Support (to receive leads) and Onboarding (to pass clients). /liliFrench or spanish speaking is preferred /li /ulh3Why You’ll Love Working at Operto: /h3ulliPaid Time Off: Recharge with ample paid time off, because we believe a balanced life is a successful life. /liliCompetitive Compensation: Receive a salary that reflects your experience and skills, recognizing and rewarding your value to our team. /liliDynamic Supportive Team: Join a high-achieving, collaborative team that supports growth, and celebrates success together. /liliHybrid Work: Enjoy the flexibility of hybrid work opportunities, while staying connected with our team. We are also open to fully remote for this role if you are not in Barcelona. /liliWinter Break: We have a reduced working schedule from December 25th to January 1st annually, allowing our team to enjoy the festive season with their loved ones without affecting their vacation balance. /liliSuper Charge Days: Throughout the year the company at time elects to provide additional time off to rest and recharge. /liliWe’re champions of diversity. Our diverse backgrounds, skills, and abilities make us stronger. We work hard to make Operto a place where everyone feels welcome, respected and supported. /lilibSalary Range: Pay Rate: /b This compensation takes into account a wide range of factors that are considered in making compensation decisions including but not limited to job-related skills, experience and relevant training or education, business and organizational needs. bBase Salary: /b €42,000–€48,000 + Commissions /li /ulpOperto is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability status. We are committed to providing accommodations in all parts of the hiring process. Upon request, we will work with you to meet your needs. /ppWe thank all applicants for their interest, however, only those candidates selected for an interview will be contacted. /p /p #J-18808-Ljbffr

ph3Job Details /h3 ul liClient Success - Customer Operations /li liSpain - Barcelona /li liFull‑Time Hybrid /li /ul h3What you will do /h3 pAs a bClient Success Specialist /b, you will play a pivotal role in our mission to help hoteliers optimize their direct booking strategies. You will be responsible for onboarding, managing, nurturing and growing relationships with our existing clients, ensuring they receive the highest value from our solutions. As a trusted partner, you’ll use data‑driven insights and proactive support to empower clients, driving their success and fostering long‑term, meaningful partnerships. /p h3Where you will have impact /h3 ul liManage the entire client lifecycle, from seamless onboarding and account setup to building long‑term, impactful relationships that drive continuous success. /li liLeverage hotel performance data to provide actionable insights, empowering clients to make informed, data‑driven decisions that optimize their direct bookings. /li liCollaborate closely with internal teams, including Sales, Product, Marketing and Technical teams to ensure a smooth and positive experience at every stage of the client journey. /li liAct as the voice of the customer, gathering valuable feedback and collaborating with product and technical teams to foster continuous improvement and innovation. /li liIdentify and capitalize on upsell opportunities within your client portfolio, maximizing value and driving sustained revenue growth. /li liContribute actively to team meetings, sharing best practices and collaborating to enhance the collective success of the team. /li liExcel in a fast‑paced environment, effectively managing multiple client accounts with agility, efficiency, and a solutions‑oriented mindset. /li /ul h3About our team /h3 pOur Client Success team is made up of collaborative, strategically‑minded experts with experience and passion for the tech and travel industries. We’re united by one common goal: boosting our clients’ direct channel performance across key metrics such as revenue, conversion, bookings, and reducing OTA dependency. As trusted strategic consultants, we combine deep industry knowledge with a passion for innovative technology to deliver meaningful results. Our solutions and guidance are always backed by data‑driven insights. Above all, every win for our clients is a win for us – we celebrate their success as if it were our own, working together to build lasting, impactful partnerships. /p h3What's in it for you? /h3 ul liFlexible working environment: Work from home or at one of our global offices. /li liFlexible time off: Autonomy to manage your work‑life balance. /li liAlan Healthy benefits: €160/month for food or nursery. /li liPayflow App: Access your earned salary in advance at no cost to you. /li liFlexible retribution: Optional benefits through tax‑free payroll deductions for food, transportation and/or nursery. /li liWell‑being support: Subsidized up to 80% ClassPass subscription. /li liComprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents. /li liCollaborative team: High‑bar, friendly, creative, and passionate colleagues. /li liCareer development: Workshops, frameworks, tools, training, and processes to realize your full potential. /li liImpactful work: Shape products relied on by 85,000+ users worldwide. /li liCompetitive compensation: Proactively maintained to value your work. /li liReferral bonuses: Earn rewards for bringing in new talent. /li /ul h3Who you are /h3 ul li2–3 years of direct experience in Account Management, Client Success, or similar client‑facing roles within the travel or hospitality SaaS industry, with a proven track record of managing client relationships and identifying upsell opportunities with hotels. /li liPrevious experience working with hospitality software or in a B2B hospitality SaaS environment is 100% required. /li liNative or advanced professional fluency in German and English is mandatory. /li liA customer‑obsessed mindset with a proactive approach to delivering tailored solutions and helping clients achieve their goals, while fostering successful long‑term relationships. /li liStrong communication and problem‑solving skills, with the ability to build rapport easily and engage clients in consultative conversations. /li liComfortable analyzing data and leveraging technology to deliver actionable insights and improve client outcomes. /li liAdaptable and resourceful, comfortable with evolving processes and taking on new challenges in a fast‑paced work environment. /li liA genuine passion for the travel technology industry, with an eagerness to help hoteliers optimize their business and grow their direct bookings. /li liAn interest in leveraging AI tools for efficiency, such as drafting emails, summarizing data, automating workflows and generating insights that support more effective decision‑making is a plus. /li liLegal right to work in Spain. /li /ul h3Diversity, equity, inclusion, and belonging /h3 pThank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter. /p pNot ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we’ve described, but you’re passionate about what we do and are a quick learner, we’d love to hear from you! /p /p #J-18808-Ljbffr

ph3What will you do? /h3 pAs a Customer Advisor, you will be the first point of contact for our customers, communicating with them via email, phone, or chat. Your role involves accurately addressing a wide range of questions and translating issues into effective solutions. /p pIn this position, you will make informed decisions, provide proactive advice, and assist customers across Europe in creating the perfect ambiance in their homes. You will achieve this through your growing technical knowledge of our lighting products. Additionally, you will thoroughly record customer data and manage orders, shipments, and returns or warranty claims in our CRM system. /p pYou will receive initial training from a colleague before starting to work independently. /p h3Job requirements /h3 pbWe are looking for you, because you… /b /p ul liare communicative and have a knack for smooth conversations; /li lihave prior experience as a customer service representative; /li liare proficient with systems (preferably Salesforce) and excel at multitasking; /li liare fluent in German (at least C1 level) and you are also solid in English; /li liwould be a standout candidate if you are fluent in a third language; /li lihandle stress well and remain composed under pressure; /li liare patient, a good listener, and possess commercial insight; /li liare living in- or outside Barcelona and are able to work in the office for at least 60% of your contract hours; /li lihave a Spanish Social Security Number and/or a NIE - without it, you cannot start working for us! /li /ul pbWe believe in on-the-job learning! /b If you don't meet all the requirements listed above, you are still encouraged to apply. The most crucial qualifications for us are proficiency in the required languages and possession of a Spanish Social Security Number and/or NIE. /p h3We offer you… /h3 ul lia base salary of EUR 20,500 per year gross, based on a fulltime (40h per week) employment; /li lia language bonus per foreign language that you will be working in, the Spanish language excluded; /li li30 natural days to use for vacation or to just live your life outside of work; /li li60% working in our amazing, new office in the center of Barcelona – you will be able to work 40% at home; /li lithe possibility to work fully remote when you make use of our workation options, after 6 months of working with us; /li lia fully equipped home office, after 6 months of working with us; /li licreate the perfect ambience with lamp and light, even at home: enjoy an employee discount on our ambient lighting to brighten up your house; /li liunlimited opportunities to learn and grow – your knowledge and development is key. Develop at your own pace in our online learning world; /li liafter 6 months of working with us, you can choose between a transportation or restaurant allowance; /li liafter 6 months of working with us, you will receive a private health insurance fully covered by us; /li liplenty of social activities! Join us for padel, lunchtime walks or runs. Play a game together, or party with us at our company events and afterwork drinks. There’s something to do for everyone. /li /ul pFor fulltime employment, 40 hours a week, you will be working 5 days of 8 hours spread over Monday to Saturday from 08:00 – 17:00 / 09:00 – 18:00 (one free hour). Not all markets require working on Saturdays; therefore, it might be possible that you will never have the option to work on that day. Working on Sundays or National Holidays are also a possibility: in that case you will receive an extra allowance, or you can choose for extra free days! Working on Sundays or National Holidays are always voluntarily. /p h3What about us? /h3 pWe are a fast-growing international organization with 39 webshops in 36 European countries! Our head office is based in the Netherlands but with a growing customer base we've expanded our offices to Barcelona (Spain) and to Kraków (Poland). Our company is a part of a bigger group of lamp lovers: LUQOM Group. Together with them we manage all of our customer service queries mostly in Barcelona and Kraków. Therefore, it would be possible that you will not only work for us, but also for one of our sister companies within the LUQOM Group. /p h3Are you ready? /h3 pAre you ready to bring 100% ambience to Europe? Excited? Let us hear from you! Send us your motivation and CV and who knows, you might soon be part of our team! /p pWe start with a 15‑minute introduction online, followed by a first interview at our Barcelona office. If the energy sparks on both sides, we’ll warmly welcome you on board! /p h3Do you speak German with English or one (or more) of the below languages? /h3 ul liDutch /li liDanish /li liFrench /li liSpanish /li liCroatian /li liFinnish /li liDanish /li liSwedish /li liPortuguese /li liBosnian /li liBulgarian /li liGreek /li liLithuanian /li liMacedonian /li liTurkish /li /ul /p #J-18808-Ljbffr

Experteer Overview In this role, you serve as the technical lead for FCC catalyst applications at refinery sites in Southern Europe and the Mediterranean. You will help optimize performance, run simulations, and advise on catalyst choices and operating strategies. You’ll own Pu0026amp;L for assigned accounts and shape account strategies to grow BASF’s FCC business. You’ll collaborate closely with technical, Ru0026amp;D, and commercial teams to deliver value and drive market share. This is a hands-on, customer-facing opportunity at scale with regional impact. Compensaciones / Beneficios • Serve as the primary technical expert for FCC catalyst applications at customer sites • Provide hands-on technical support including troubleshooting, unit optimization, and performance improvement • Conduct FCC technical evaluations, simulations, and modeling to support recommendations and proposals • Advise refinery operations and technical teams on catalyst selection, performance, and operational strategy • Own full Pu0026L responsibility for assigned FCC accounts (volume, margin, pricing, receivables) • Develop and execute account strategies aligned with BASF’s FCC business objectives • Manage pricing, contract negotiations, and commercial terms with refinery customers • Deliver accurate sales forecasts and manage CRM tools for account planning • Identify and capture new FCC business opportunities within existing and new refinery accounts • Expand account penetration through relationship mapping across technical and commercial stakeholders • Position BASF’s FCC catalyst portfolio to maximize market share in the region • Build strong relationships with refinery engineers, operations teams, and decision-makers • Act as the interface between customers and internal BASF technical, Ru0026D, and business teams • Represent BASF in customer meetings, technical reviews, and industry engagements Responsabilidades • University degree (BSc, MSc or PhD) in Chemical Engineering, Chemistry, or related disciplines • Strong background (at least 5 years) in refining with deep expertise in FCC operations and catalysts • Proven track record in a customer-facing FCC technical or commercial role with success in pricing and contract negotiations • Ability to perform FCC process analysis, modeling, and technical evaluations • Familiarity with Southern Europe / Mediterranean refining landscape • Strong English communication skills (verbal and written); knowledge of a Mediterranean language is a plus • Availability to travel ~30–50% of working time Requisitos principales • Flexible working model with remote work within the country • Health insurance and pension plan • Stock program after one year • Training and professional development opportunities • Life and accident insurance • Support for work-life balance and schooling

Since our launch in early 2022, we have grown into an innovation leader in specialty bakery and coffee with more than 50 locations in 10 countries – and we are far from done. With new stores opening across Europe and further expansion into Asia and America in preparation, our brand world is constantly evolving and needs strong spatial and visual identities. Our concept of specialty bakery and coffee is all about experience – from bold flavours to a distinctive design language that transforms every visit into a lifestyle moment. As a HR & Accounting Manager (m/f/d), you will play a key role in shaping and developing our HR and financial processes in Spain. You will take ownership of both operational and strategic topics related to people management, payroll, accounting, and compliance, helping to build strong foundations for further growth. In this role, you combine organizational excellence with analytical thinking, ensuring our employees are well supported and financial processes are managed efficiently and accurately. If you are passionate about building structures, optimizing processes, and taking responsibility in a dynamic international environment, we would love to hear from you. Office: Spain/Barcelona Tasks HR & People Management • Oversee all HR processes in Spain, from recruiting and onboarding to employee lifecycle management and offboarding. • Act as a trusted partner to managers and employees on HR policies, labor law, and people-related topics. • Coordinate payroll preparation in collaboration with external providers. • Maintain employee records, contracts, and other HR documentation. • Support the organization of internal events, HR initiatives, and employee activities. • Manage correspondence with companies regarding Spanish occupational health and safety requirements. Accounting & Finance • Manage day-to-day accounting activities, including reconciliations, invoice processing, and payments. • Support monthly and annual closing processes and act as the primary contact for correspondence with tax advisors. • Assist in the preparation of financial reports, analyses, and forecasts for management. • Continuously improve finance processes and implement efficient systems and tools. • Manage and review travel expense reimbursements, ensuring accuracy and compliance with company policies. Administrative & Office Support • Provide administrative support across HR and office operations, including coordination of HR events and day-to-day office tasks. • Assist with general office management and ensure smooth administrative workflows. • Collaborate closely with international teams across Finance, Operations, and Leadership to support cross-functional initiatives. Requirements - Several years of experience in HR and/or accounting, ideally within an international company. - Solid knowledge of Spanish labor law and tax regulations. - Experience with accounting and HR systems and strong proficiency in MS Office or similar tools. - Structured, detail-oriented, and solution-driven working style with high ownership. - Excellent communication and organizational skills. - High level of discretion and integrity when handling confidential information. - Fluent Spanish and English skills, both written and spoken; additional languages are a plus. - Ability to prioritize and work effectively in a fast-paced environment. - Strong team player with a collaborative mindset. - Interest in continuous learning and professional development. - Motivation to work in a flexible and dynamic environment. Benefits - Diverse and impactful role with high level of responsibility. - International environment with short decision-making processes. - Supportive and collaborative team culture. - Flexible working hours and hybrid working options. - Opportunities for professional development and growth. - Team events and company activities. - Attractive employee benefits and perks. Have we sparked your interest? We look forward to receiving your application, including your CV and relevant documents, in English or Spanish.