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Disponemos de plazas vacantes para cubrir diversos puestos de trabajo en los departamentos de atención al cliente, administración y ventas, de nuestra empresa, en nuestras oficinas de Barcelona. Si quieres formar parte de una plantilla joven y con ganas de crecer, inscribete y podrás optar a una plaza en el área de ventas, marketing, administración o atención al cliente, según el perfil de los candidatos. Se valorará experiencia pero no es imprescindible, ya que ofrecemos formación gratuita. Posibilidad de contrato indefinido, y crecimiento laboral. Documentación en regla.

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! What you’ll do... We are looking for a Guest Services & Quality Intern to join the team at SLS Barcelona. Under the guidance of the Call Center Manager, you will provide support in ensuring a seamless and memorable experience for all guests while maintaining the property’s service standards. You will: Answer internal and external phone calls promptly and courteously. Manage guest requests during their stay, providing accurate information about hotel facilities, services, and schedules. Coordinate with other departments (Housekeeping, Engineering, F&B, etc.) to ensure timely fulfillment of guest needs. Record, track, and dispatch requests to the relevant departments. Handle Room Service, wake-up calls, voicemail, and restaurant/spa reservation requests. Redirect calls or inquiries to the appropriate department when needed. Perform quality checks to ensure guest requests are completed to standard. Respond to guest complaints or concerns with empathy and professionalism. Monitor service trends to identify gaps and opportunities for improvement. Uphold service excellence standards and act as an ambassador for the brand by creating memorable guest experiences. Proactively suggest solutions or enhancements during a guest’s stay. Assist with administrative and reporting tasks such as logging incidents, tracking requests, and updating hotel systems.

¡Se busca un especialista de atención en captación! No se requiere experiencia previa, solo ganas de aprender y ofrecer un servicio excepcional. Ofrecemos un sueldo competitivo y oportunidades de crecimiento profesional en un ambiente agradable y con un equipo comprometido con la satisfacción del cliente.

¿Tenes experiencia como teleoperador/a y/o haciendo encuestas? ¿Tienes disponibilidad inmediata y buscas un trabajo de pocos días? ¡Esta es oferta es para ti! Desde grupo Crit estamos seleccionando agentes para encuestas para un importante Call Center ubicado en Barcelona, si tienes dotes comunicativas y experiencia no dudes en apuntarte! ++Funciones:++ • Emisión y recepción de llamadas para diferentes clientes, • Encestas telefónicas., • Gestión de CRM. ++Condiciones:++ • Jornada de lunes a viernes, con posibildiad de trabajar el sabado, • Contrato del martes 30/06 hasta el 06/07, con posibilidad de prorroga. * Salario según convenio 9.71€ brutos hora, • Horario de 11:00-20:00h, • Experiencia en emisión de llamadas y encuestas, • Habilidad comunicativa., • Catalan y castellano ¡Queremos conocerte! ¡No dudes en apuntarte!

POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Atención al cliente, realizar la venta y asesoramiento de productos de alimentación y platos preparados, garantizando una correcta reposición, presentación, higiene y seguridad alimentaria del establecimiento. ++ Funciones principales:++ * Atención y asesoramiento al cliente. * Venta de productos de alimentación y comidas preparadas. * Cobro en caja y gestión de TPV. * Reposición y rotación de productos. * Control de fechas de caducidad y estado del producto. * Preparación, envasado y etiquetado de comidas preparadas. * Recepción de mercancías y control de stock. * Mantenimiento del orden y limpieza de la tienda. * Cumplimiento de los protocolos de higiene y seguridad alimentaria (APPCC). * Apertura y/o cierre del establecimiento según turno. * Realización de inventarios y apoyo en pedidos. ++ Condiciones:++ * Contrato indefinido. * Jornada completa (40 horas semanales).Posibilidad de jornada parcial * martes a domingo (domingo jornada de mañanas) Experiencia mínima de 1 año en comercio de alimentación, supermercado, charcutería, panadería o comidas preparadas. Valorable experiencia en corte, manipulación y envasado de alimentos. Castellano y catalán a nivel de atención al público. Persona dinámica, responsable y orientada al cliente. Capacidad para trabajar con autonomía. Disponibilidad para trabajar de martes a domingo y festivos de apertura.

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.

¿Tienes experiencia en la gestión de clientes de manera telefónica o chat / email? ¿Has trabajado en call centers gestionando y asesorando clientes? ¡Si buscas una nueva oportunidad laboral en una empresa del primer nivel, esta oferta es para ti! Desde Grupo Crit estamos en búsqueda de ++Gestores/as de atención al cliente con catalán y/o ingles++ para un importante empresa de Banca. Estamos seleccionando personas con excelentes dotes de Atención al Cliente y experiencia en empresas de banca ++Funciones;++ • Retención y fidelización de clientes., • Asesoramiento profesional al cliente sobre los productos ofertados., • Dar un trato adecuado ante los planteamientos del cliente., • Superar reticencias y objeciones., • Actualizar la información necesaria en la base de datos., • Asegurar la calidad y mejora continua del servicio. ++Condiciones:++ • Contrato inicial de 3 meses., • Formación a cargo de la empresa., • Horario: jornada de 20 horas semanales de lunes a viernes, de 9:00 a 13:00 o de 10:00 a 14:00, • Salario 9.71 € brutos, según convenio + bonus de venta., • Educación secundaria o equivalente., • Imprescindible Experiencia en retención de clientes o ventas en el entorno de call center., • Habilidades comerciales y de atención al cliente., • Agilidad en entornos informáticos y soltura con el teclado., • Comunicación altamente eficiente y profesional, tanto a nivel hablado como escrito., • Inglés y/o Catalán no requeridos pero deseables Requisito de honorabilidad Para poder prestar servicios en esta oferta, conforme al requisito de honorabilidad recogido en el Real Decreto-ley 3/2020, de 4 de febrero, es obligatoria la ausencia de antecedentes penales por haber cometido infracciones penales relativas al ejercicio de actividades financieras, y no haber sido sancionado en el ámbito administrativo en materia aseguradora, bancaria, de mercado de valores, Hacienda Pública, Seguridad Social, defensa de la competencia, movimiento de capitales, transacciones económicas con el exterior, blanqueo de capitales y financiación del terrorismo y protección de consumidores y usuarios por la comisión de infracciones tipificadas como muy graves o graves. Si el candidato es seleccionado, deberá firmar la correspondiente declaración de honorabilidad junto con el contrato de trabajo. Si estás interesado en la oferta, ¡Apúntate! ¡No pierdas esta gran oportunidad de crecer junto a una empresa líder en su sector! ¡Trabajemos juntos!

POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

¿Tenes experiencia como teleoperador/a de emisión de llamadas? ¿Tienes disponibilidad inmediata y buscas un trabajo de pocos días? ¡Esta es oferta es para ti! Desde Grupo CRIT estamos seleccionando Teleoperadores/as de Emisión para un importante Call Center ubicado en Barcelona. ++Funciones++ • Emisión de llamadas para concertar visitas de incidencias técnicas., • Gestión y planificación de agendas de los técnicos., • Actualización de la información en las aplicaciones informáticas., • Atención telefónica y seguimiento de las citas programadas., • Coordinación con el equipo para garantizar un servicio de calidad. ++¿Qué ofrecemos?++ • Contrato fijo discontinuo con incorporación el 20/07 y duración inicial hasta el 15/09, con posibilidades reales de continuidad y desarrollo dentro del proyecto., • Jornada completa., • Horarios: 10:00 a 19:00 o de 11:00 a 20:00, con una hora para comer., • Salario según convenio 9.71€ brutos hora, • Formación inicial y acompañamiento durante la incorporación., • Agilidad en el uso del ordenador y capacidad de aprendizaje., • Habilidades comunicativas y orientación al cliente., • Catalán y castellano, • Disponibilidad para incorporarse de forma inmediata., • Se valorará experiencia previa en atención telefónica o telemarketing. ¡Queremos conocerte! ¡No dudes en apuntarte!

Como Supervisor/a de recepción , apoyarás al Front Office Manager y al Assistant Front Office Manager en la gestión de las funciones de recepción y en la supervisión diaria del personal. Esta función implica esforzarse por mejorar continuamente la satisfacción de los huéspedes y de los miembros del equipo y maximizar el rendimiento financiero del departamento. ¿Qué tendrás que hacer? Dirigir y coordinar el departamento, aplicando las normas de servicio y calidad. Gestionar y supervisar las preocupaciones de los huéspedes procurando siempre superar sus expectativas. Revisar y supervisar la correcta aplicación de las políticas de upselling y cross selling en el equipo de recepción. Asegurarse de que los miembros del equipo tienen un conocimiento actualizado de los productos, servicios, precios y políticas del hotel, así como de las áreas locales, y reciben formación continua para aprender y comprender las políticas y prácticas. Comunicar y transmitir un mensaje coherente sobre los objetivos y resultados esperados de FO, así como información crucial del hotel. ¿Qué buscamos? Al menos 2-3 años de experiencia en Front Office de hotel, preferiblemente en un hotel de tamaño y complejidad similares. Licenciatura o diplomatura en Dirección Hotelera o equivalente. Imprescindible dominio del idioma local y nivel alto de inglés. Conocimiento práctico de varios programas informáticos (Microsoft Office, TMS, etc.) y sistemas de recepción. Conocimiento de los principios de la gestión de ingresos y las políticas comerciales. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

¿Tienes experiencia en la gestión de clientes de manera telefónica o chat / email? ¿Has trabajado en call centers gestionando y asesorando clientes? ¡Si buscas una nueva oportunidad laboral en una empresa del primer nivel, esta oferta es para ti! Desde Grupo Crit estamos en búsqueda de ++ Gestores/as de atención al cliente con GALLEGO ++ para un importante empresa de Banca. Estamos seleccionando personas con excelentes dotes de Atención al Cliente y experiencia en empresas de banca ++Funciones;++ • Atender llamadas entrantes de clientes del sector bancario., • Ofrecer información clara y concisa sobre productos y servicios financieros., • Resolver incidencias y consultas de manera eficaz y profesional., • Identificar oportunidades de ventas cruzadas al brindar un servicio excepcional., • Actualizar y mantener registros precisos en el sistema de CRM. ++Condiciones:++ • Contrato a través de ETT., • Formación a cargo de la empresa., • Horario: jornada de 35 horas semanales con disponibilidad de trabajar sábado y domingo., • Salario 9.71 € brutos, según convenio., • Experiencia en Call Center, valorable experiencia comercial o en servicios de venta cruzada., • Gallego bilingüe, • Orientación a resultados y capacidad para resolver problemas., • Buen uso de herramientas informáticas y agilidad., • Disponibilidad de trabajar de Lunes a Domingos., • Valorable titulación en áreas relacionadas con finanzas o negocios. Si estás interesado en la oferta, ¡Apúntate! ¡No pierdas esta gran oportunidad de crecer junto a una empresa líder en su sector! ¡Trabajemos juntos!

CATALONIA HOTELS & RESORTS selecciona Gestor/a Eventos para trabajar en su hotel situado en la zona de Barcelona. Las tareas principales serán las siguientes: • Gestionar las peticiones de grupos y eventos que reciba el hotel • Coordinar con su departamento la respuesta, seguimiento de las cotizaciones • Mantener actualizada la Base de Datos de cotizaciones (informativas/en opción/canceladas/confirmadas) • Gestión de las cotizaciones siguiendo la política y estrategia comercial para maximizar los resultados y las instalaciones del hotel • Atención de las visitas de inspección • Elaboración de las propuestas • Seguimientos • Negociación, en coordinación con la Responsable de Grupos y Dirección Comercial, de los grupos solicitados • Elaboración de contratos • Seguimiento de los depósitos • Coordinación con departamento de reservas para la gestión del yield del Hotel Requisitos: • 1 año de experiencia en posición similar. • Nivel Alto de Inglés + valorable otros idiomas. • Conocimientos SAP Se ofrece Contrato inicial 6 meses horario habitual: de 11 a 19h y en función de eventos Incorpooración inmediata

¿Tienes experiencia en la gestión de clientes de manera telefónica o chat / email? ¿Has trabajado en call centers gestionando y asesorando clientes? ¡Si buscas una nueva oportunidad laboral en una empresa del primer nivel, esta oferta es para ti! Desde Grupo Crit estamos en búsqueda de ++ Gestores/as de atención al cliente con EUSKERA ++ para un importante empresa de Banca. Estamos seleccionando personas con excelentes dotes de Atención al Cliente y experiencia en empresas de banca ++Funciones;++ • Atender llamadas entrantes de clientes del sector bancario., • Ofrecer información clara y concisa sobre productos y servicios financieros., • Resolver incidencias y consultas de manera eficaz y profesional., • Identificar oportunidades de ventas cruzadas al brindar un servicio excepcional., • Actualizar y mantener registros precisos en el sistema de CRM. ++Condiciones:++ • Contrato a través de ETT., • Formación a cargo de la empresa., • Horario: jornada de 35 horas semanales con disponibilidad de trabajar sábado y domingo., • Salario 9.71 € brutos, según convenio., • Experiencia en Call Center, valorable experiencia comercial o en servicios de venta cruzada., • Euskera bilingüe, • Orientación a resultados y capacidad para resolver problemas., • Buen uso de herramientas informáticas y agilidad., • Disponibilidad de trabajar de Lunes a Domingos., • Valorable titulación en áreas relacionadas con finanzas o negocios. Si estás interesado en la oferta, ¡Apúntate! ¡No pierdas esta gran oportunidad de crecer junto a una empresa líder en su sector! ¡Trabajemos juntos!

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Monitoring Property Operations • Monitors and ensures compliance with all Guidelines to Operations. • Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook). • Ensures employees are working in a safe environment. • Manages all period-end inventories. Supporting Profitability and Revenue Goals • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations. • Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days. • Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis. • Administers plans and actions to keep chargebacks and rebates to a minimum. • Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages. • Manages employee hours. • Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues. Supporting Human Resources Activities • Promotes participation in property safety-related programs. • Monitors employee attendance and records absences/tardiness. • Promotes teamwork and employee morale. • Keeps employees informed regarding new operational procedures, standards, or programs. • Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations). • Ensures all employees have complete knowledge of emergency procedures. • Encourages employee relations through gifts, parties, outings. • Creates incentives that will promote better service and profit for the property. • Assists operations manager in processing employee payroll weekly. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Disponemos de 5 vacantes con incorporación inmediata en distintos departamentos de nuestras oficinas en Barcelona. Buscamos personas con actitud proactiva, motivación y ganas de desarrollarse profesionalmente en un entorno dinámico. Las vacantes de las áreas de ventas, marketing, administración, recepción y atención al cliente, se asignarán en función del perfil de los candidatos/as. No es imprescindible experiencia, ya que ofrecemos formación inicial a cargo de la empresa. Ofrecemos: Posibilidad real de estabilidad laboral y contrato indefinido Plan de crecimiento interno Buen ambiente de trabajo y equipo joven Requisitos: Documentación en regla Disponibilidad para incorporación inmediata Si estás buscando una oportunidad para crecer y formar parte de un proyecto con proyección, inscríbete y te contactaremos para una entrevista.

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

¿Tienes experiencia en la gestión de clientes de manera telefónica o chat / email? ¿Has trabajado en call centers gestionando y asesorando clientes? ¡Si buscas una nueva oportunidad laboral en una empresa del primer nivel, esta oferta es para ti! Desde Grupo Crit estamos en búsqueda de ++Gestores/as de atención al cliente con catalán++ para un importante empresa de Banca. Estamos seleccionando personas con excelentes dotes de Atención al Cliente y experiencia en empresas de banca ++Funciones;++ • Atender llamadas entrantes de clientes del sector bancario., • Ofrecer información clara y concisa sobre productos y servicios financieros., • Resolver incidencias y consultas de manera eficaz y profesional., • Identificar oportunidades de ventas cruzadas al brindar un servicio excepcional., • Actualizar y mantener registros precisos en el sistema de CRM. ++Condiciones:++ • Contrato a través de ETT., • Formación a cargo de la empresa., • Horario: jornada de 39 horas semanales con disponibilidad de trabajar sábado y domingo., • Salario 9.71 € brutos, según convenio., • Experiencia en Call Center específicamente en banca., • Catalán bilingüe., • Orientación a resultados y capacidad para resolver problemas., • Buen uso de herramientas informáticas y agilidad., • Disponibilidad de trabajar de Lunes a Domingos., • Valorable titulación en áreas relacionadas con finanzas o negocios. Si estás interesado en la oferta, ¡Apúntate! ¡No pierdas esta gran oportunidad de crecer junto a una empresa líder en su sector! ¡Trabajemos juntos!

POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

¿Te gustaría desarrollarte en una cadena de chocolatería lider en su sector? ¿Te gusta el trato con el cliente? ¡Esta oferta es para ti! Desde Grupo Crit ETT líder en RRHH, buscamos incorporar para una importante cadena de chocolatería de Barcelona, ++Dependientes/as de Tienda++. Buscamos personas que quieran aprender sobre el sector, que tengan buen carácter y calidez en el trato al cliente, que le guste el mundo de los dulces y el asesoramiento de productos de alta calidad. ++Principales responsabilidades:++ • Atención al cliente, • Asesoramiento en productos de chocolates y bombones, • Realizar visitas guiadas dentro de la tienda e información general al cliente., • Ordenar y organizar el género que llega a la tienda, • Mantener la tienda en buenas condiciones de orden y limpieza ++Ofrecemos:++ • Contrato inicial de 3 meses por ETT y luego pasar a plantilla de manera efectiva, • Jornada de 30 h semanales en horario entre semana y fines de semana (horarios a convenir en función de tu disponibilidad horaria), • Pertenecer a una empresa líder en su sector, con formaciones a su cuenta, • Salario 10,77€ bruto hora + pluses en caso que correspondan, • Tiendas ubicadas en el centro de Barcelona, muy buenas conexiones de transporte, • Inglés avanzado (nivel suficiente para hacer visitas guiadas), • Frances avanzado valorable, • Castellano nativo y buen entendimiento de catalán (bilingue), • Experiencia en atención al cliente en retail o en tienda, • Buenas dotes de comunicación y excelente orientación al servicio, • Disponibilidad horaria de 25h a 30h semanales ¡Si cumples con los requisitos, esta es tu oferta! ¡TRABAJEMOS JUNTOS!

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, youll be better prepared to pursue opportunities post graduation. Heres to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student . Want to join us? Apply now! ARE YOU READY? Start date: ASAP Duration: 6 months Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

En el Duquesa de Cardona Hotel 4 Sup by Grup Duquessa, un establecimiento de referencia en Barcelona, estamos buscando un Botones entusiasta y servicial para unirse a nuestro equipo. Valoramos a las personas tanto como a nuestros huéspedes y ofrecemos un ambiente de trabajo respetuoso donde el esfuerzo y la actitud positiva son reconocidos. Como parte fundamental de nuestro equipo, tus responsabilidades incluirán: • Dar una cálida bienvenida a nuestros huéspedes a su llegada y salida., • Asistir con el manejo de equipaje, garantizando un servicio eficiente y cuidadoso., • Acompañar a los huéspedes a sus habitaciones, explicando las instalaciones del hotel y asegurando una primera impresión excelente., • Proporcionar información útil sobre el hotel, sus servicios y las atracciones locales de Barcelona., • Asistir en la gestión de solicitudes de los huéspedes, como la coordinación de taxis o indicaciones., • Contribuir a mantener la imagen impecable de nuestro lobby y áreas de entrada., • Realizar recados y tareas de apoyo para garantizar el buen funcionamiento del hotel. Buscamos a una persona con: • Una actitud proactiva y un fuerte enfoque en el servicio al cliente., • Habilidades de comunicación excepcionales y capacidad para interactuar con una clientela internacional., • Presencia profesional y capacidad para trabajar en un entorno hotelero de lujo., • Disponibilidad para trabajar en turnos., • Experiencia previa en hoteles, especialmente en roles de botones o atención al cliente, será valorada.

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

En Berto’s Milanesa buscamos la excelencia en lo sencillo. Si eres una persona extrovertida, espontánea, no tienes vergüenza de hablar con la gente, disfrutas haciéndolo y a la vez transmites buena energía, ¡te estamos esperando! 🔑 Tu Misión Atracción: Captar clientes en la zona de la entrada del restaurante, acercarte a la gente con naturalidad y convertir tu simpatía en visitas reales. Comunicación: Explicar nuestras ofertas, resolver dudas y transmitir la esencia Berto’s: calidad, cercanía y buen rollo. Visibilidad: Ser la cara alegre del restaurante, generando tráfico constante y oportunidades de venta. Estrategia: Detectar momentos clave (turistas, grupos, horas punta) y aprovecharlos para maximizar entradas. -- 👤 Perfil Buscado Actitud: Alegre, sociable, espontáneo/a y con cero vergüenza para hablar con desconocidos. Energía: Buena presencia, sonrisa fácil y capacidad para contagiar entusiasmo. Carácter: Desenfadado/a pero responsable. Puedes bromear, improvisar y conectar,con potenciales clientes pero cumples horarios y normativas, Idiomas: Indispensable inglés (se valorara otros idiomas. Experiencia: Se valorara experiencia previa (aunque si tienes muchas ganas y soltura con la gente también lo tomaremos en cuenta)

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! What you’ll do We are looking for a Lobby Ambassador Intern to join the SLS Barcelona team. Under the guidance of the Front Office and Guest Experience teams, you will act as a key point of contact in the lobby, delivering exceptional guest service from arrival to departure and ensuring memorable first and last impressions. You will: Welcome guests warmly upon arrival and departure, creating a positive and lasting first impression. Maintain a visible and engaging presence in the lobby, acting as a brand ambassador. Support valet operations when needed, including assisting guests with luggage handling, room escorting, and providing in-room orientation when required. Provide accurate information about hotel facilities, services, events, and local attractions. Anticipate guest needs and personalize their experience by recognizing preferences and requests. Handle guest inquiries, requests, and complaints with professionalism and empathy, ensuring timely resolution. Assist with check-in/check-out flow by supporting the Front Office team during busy periods. Monitor public areas to ensure cleanliness, organization, and guest comfort at all times. Stay informed about daily events, hotel activities, and local recommendations. Coordinate with other departments to ensure seamless service delivery and follow-up on guest requests. Proactively engage with guests to enhance their overall experience and promote hotel services.

Buscamos Comercial B2B Autónomo para la captación de empresas interesadas en soluciones de ahorro y eficiencia energética. Tu trabajo consistirá en identificar oportunidades, visitar empresas, presentar propuestas y hacer seguimiento hasta el cierre de las operaciones. Trabajarás con servicios como optimización de contratos de luz y gas, autoconsumo fotovoltaico, alquiler de cubiertas para plantas solares, baterías, aerotermia y certificados de ahorro energético. Ofrecemos: • Contrato mercantil., • Horario flexible y autonomía total., • Posibilidad de trabajar por zonas., • Compatible con otras actividades comerciales., • Formación inicial y apoyo continuo del equipo.

Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress, are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Learn to ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out. Accurately and efficiently receive and process guest reservations whilst observing policy and procedures for the hotel operation. Learn to attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction. To ensure that the highest level of customer satisfaction & service is offered and maintained at all times in relation to welcoming guests to the hotel complex. Learn to ensure accuracy of reservations in respect of depositing information, billing/credit details, VIP/Guest special requests, room rates and guest information. Ensure procedures are followed (regarding guest transportation, luggage collection and storage), and guest confidentiality. Ensure all equipment is kept in good working order and used only for the purpose for which it was intended. Work together with trust so that colleagues and management meet the goals of the department/Hotel. Take responsibility to ensure all required tasks are completed accurately and within given time frames.

Hola Actualmente estamos buscando un host/hostess dinámico y extrovertido para nuestro bar de música ubicado en el corazón de Barcelona. Nuestro candidato ideal debe hablar con fluidez inglés y español, y tener experiencia previa en un puesto similar. El candidato también debe tener experiencia en hostelería y ser capaz de proporcionar un servicio excepcional nuestros clientes. La posicion es part time. Requisitos: • Hablar con fluidez inglés y español, • Experiencia previa en un puesto similar, • Se prefiere experiencia en hostelería, • Personalidad extrovertida y divertida, • Excelentes habilidades de comunicación, • Capacidad para realizar múltiples tareas y trabajar en un entorno rápido, • Flexibilidad para trabajar a tiempo parcial, incluidos fines de semana y festivos Si eres un persona amigable y extrovertido al que le gusta la musica y que tiene pasión por proporcionar un servicio excepcional al cliente, ¡te queremos en nuestro equipo!

¿Te apasiona la atención al cliente, las ventas y el mundo de la joyeria? En Smile Joyas buscamos una persona responsable, dinámica y con iniciativa para liderar nuestro equipo y garantizar una excelente experiencia de compra para nuestros clientes. Funciones Principales: • Gestión integral de la tienda., • Atención y asesoramiento al cliente., • Coordinación y supervisión del equipo de trabajo., • Apertura y cierre de caja., • Control de stock e inventario., • Mantenimiento de la imagen y presentación de la tienda. Requisitos: • Experiencia previa en joyería, moda o complementos., • Conocimientos de visual merchandising., • Excelentes habilidades de comunicación y ventas., • Capacidad organizativa y resolutiva., • Nivel intermedio de inglés.

En Eco Tuk Tuk nos encontramos en pleno proceso de crecimiento, y por ello, buscamos profesionales del turismo que quieran desarrollar su carrera profesional en una de las empresas más novedosas de Barcelona, como conductor/guía turístico de tuk-tuk. ¿Qué tipo de profesionales buscamos? • Responsables, comprometidos y carismáticos., • Enamorados de Barcelona con don de gentes., • Más de dos (2) años de antigüedad con permiso de conducir B (en vigor)., • Más de cuatro (4) puntos en el permiso de conducir., • Idiomas: Inglés avanzado (mínimo B2) y español nativo o bilingüe. ¿Tipo de contrato? Contrato fijo discontinuo con opción a indefinido. ¿Por qué trabajar con nosotros? • Gran ambiente laboral e incorporación inmediata., • Formación continua y acompañamiento en el día a día. ¿A qué esperas? Inscríbete y súmate al equipo de Eco Tuk Tuk.

Buscamos incorporar a nuestro restaurante a un/a cajero/a para la temporada 2026. Buscamos una persona organizada, dinámica y con buena atención al cliente, con disponibilidad inmediata y compromiso hasta octubre, para formar parte de un equipo joven y profesional en un entorno único Ubicación: Formentera Tipo de contrato: Fijo discontinuo Jornada: Completa Incorporación inmediata hasta octubre Buscamos incorporar un/a cajero/a para nuestro restaurante en Formentera. Se requiere una persona organizada, responsable y con buena atención al cliente para formar parte del equipo durante la temporada. Funciones: • Gestión de caja y cobros, • Manejo de TPV, • Apertura y cierre de caja, • Atención al cliente, • Coordinación con el equipo de sala Requisitos: • Experiencia previa en caja o atención al cliente, • Buen manejo de TPV, • Persona resolutiva y con capacidad de organización, • Disponibilidad inmediata y hasta octubre Se ofrece: • Contrato fijo discontinuo, • Jornada completa, • Salario competitivo, • Propinas, • Buen ambiente de trabajo, • Posibilidad de continuidad en futuras temporadas