Senior Platform Engineer (Printing & Automation) (Madrid)
hace 10 días
Madrid
ph3Position Overview /h3pSenior Platform Engineer – Onsite Technologies (Madrid). Your role will focus on the design, evolution, and continuous improvement of Roche’s workplace technology platforms, providing technical leadership across enterprise workplace services with a particular focus on printing, Microsoft technologies, automation, platform engineering, and service integrations. You will work closely with architects, engineering teams, service delivery managers, and managed service providers to ensure Roche’s workplace platforms remain scalable, reliable, secure, and operationally efficient, contributing to the strategic evolution of workplace platforms while supporting global engineering initiatives and driving modernization efforts across the Onsite Technology Services portfolio. /ph3Responsibilities /h3ulliDesign, maintain, and continuously improve workplace technology platforms. /liliDrive technical roadmaps and platform modernization initiatives aligned with business and technology objectives. /liliEnsure platforms are scalable, reliable, secure, and supportable. /liliContribute to technical standards, engineering practices, and operational governance frameworks. /liliSupport architecture reviews and technology evaluations. /liliAct as a technical subject‑matter expert for enterprise printing solutions and related workplace technologies for creating great Office experiences. /liliDrive continuous improvements across printing services, print management platforms, and associated integrations. /liliSupport implementation of new workplace technologies and service capabilities. /liliCollaborate with vendors and service providers to improve platform performance and service quality. /liliIdentify opportunities for innovation and simplification across workplace services. /liliDrive adoption of Microsoft technologies and automation capabilities across workplace services. /liliDesign and implement automation solutions that improve operational efficiency and service quality. /liliSupport integration of workplace services with Microsoft platforms and collaboration technologies. /liliContribute to Infrastructure as Code, workflow automation, and self‑service initiatives. /liliPromote automation‑first engineering practices. /liliSupport operational engineering teams in improving platform reliability and service maturity. /liliAnalyze incidents, recurring issues, and operational trends to identify improvement opportunities. /liliDrive root‑cause analysis and technical problem resolution activities. /liliContribute to observability, monitoring, telemetry, and operational health initiatives. /liliSupport service continuity and operational readiness activities. /liliWork closely with Service Delivery Managers, Platform Engineering teams, Architects, and Managed Service Providers. /liliSupport global workplace technology initiatives and transformation programs. /liliProvide technical guidance to operational teams and service stakeholders. /liliCommunicate technical risks, dependencies, and improvement opportunities. /liliContribute to engineering roadmaps and strategic planning activities. /liliOwn assigned workplace technology platforms. /liliProvide subject‑matter expertise across printing, Microsoft technologies, and automation domains. /liliInfluence platform strategy, standards, and engineering direction. /liliCollaborate across global teams, vendors, and managed service providers. /liliMentor and coach engineers and operational teams. /li /ulh3Qualifications /h3ulliIT Engineering degree with ITIL Foundation and/or Microsoft/MCSE certifications (Microsoft 365, Azure, Power Platform, Endpoint Management). /liliMinimum 5 years of experience in Platform Engineering, Workplace Technologies, Infrastructure Engineering, or related technical roles. /liliExperience with Power Platform, PowerShell, Azure Automation, or similar technologies. /liliExperience supporting enterprise‑scale technology platforms and working with global organizations and distributed teams. /liliExperience driving technical improvements and automation initiatives. /liliDeep understanding of operational support models, service lifecycle management, and enterprise platform architectures. /liliExperience designing and implementing automation solutions, automation frameworks, Infrastructure as Code, and modern engineering practices. /liliExperience with ServiceNow or enterprise ITSM platforms, Terraform or Ansible, and working within large‑scale global service organizations. /liliAdvanced communication, collaboration, and stakeholder management skills. /liliAbility to influence technical decisions without direct authority. /liliAdvanced analytical and problem‑solving capabilities; balance strategic thinking with operational execution. /li /ulh3Onsite Technology Services Organization /h3pThe function delivers and continuously improves workplace technologies that enable productive, connected, and engaging employee experiences across Roche locations worldwide. The Madrid-based Platform Engineering team focuses on enterprise printing platforms, Microsoft ecosystem technologies, automation service orchestration, platform engineering, workplace service integrations, observability operational insights, service modernization initiatives, technical governance standards, continuous service improvement, and collaboration with Service Delivery, Architecture, and Operations teams. /ph3Equal Opportunity Employer /h3pRoche is an Equal Opportunity Employer. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. /p /p #J-18808-Ljbffr