BDC Administrator
1 day ago
Zamudio
ppbDealership: /b L0418 Suburban Cadillac of Plymouth /p pbPosition: /b BDC Administrator /p pbHiring Immediately | Customer-Focused Opportunity | Career Growth in Automotive /b /p pSuburban Cadillac of Plymouth is looking for a motivated, professional, and highly organized BDC Administrator to join our team. This is an excellent opportunity for someone who enjoys connecting with people, thrives in a fast‑paced environment, and knows how to turn customer interest into a positive dealership experience. Automotive experience is helpful, but it is not required. We are prepared to train the right person who brings strong communication skills, confidence, urgency, and a genuine desire to help customers. /p pAs a BDC Administrator, you will often be one of the first points of contact for our customers. You will respond to online inquiries, make outbound calls, schedule appointments, and help create a smooth transition from the customer’s initial interest to their dealership visit. /p h3What You’ll Do /h3 ul liRespond promptly and professionally to customer inquiries by phone, email, text, and online lead platforms /li liMake outbound calls to prospective and existing customers /li liSchedule and confirm sales and service appointments /li liProvide customers with accurate, helpful information while creating excitement about their visit /li liFollow up consistently with customers throughout the inquiry and appointment process /li liMaintain accurate and detailed customer records in the dealership CRM /li liPartner closely with dealership leadership, sales, and service teams /li liHelp ensure every customer receives a professional, timely, and welcoming experience /li liMeet individual and department appointment, follow‑up, and performance goals /li liRepresent Suburban Cadillac of Plymouth with professionalism and a customer‑first mindset /li /ul h3What You’ll Bring /h3 ul liStrong verbal and written communication skills /li liA friendly, confident, and professional phone presence /li liExcellent organization and follow‑up habits /li liThe ability to manage multiple conversations and priorities /li liA sense of urgency and strong attention to detail /li liComfort working with computers, email, text communication, and CRM systems /li liReliability, accountability, and a team‑first attitude /li liThe ability to remain positive and professional in a fast‑paced environment /li liPrevious BDC, call center, customer service, hospitality, retail, or automotive experience is a plus /li liA willingness to learn and grow within the automotive industry /li /ul h3Why Join Suburban Cadillac of Plymouth? /h3 pAt Suburban Cadillac of Plymouth, you will be part of a team that values professionalism, customer service, teamwork, and continuous improvement. We are looking for someone who wants more than just another customer service position—we want someone interested in building valuable skills and growing a long‑term career. /p h3Core Values /h3 ul liEarn Customers for Life /li liTake Personal Ownership /li liImprove Constantly /li liHave Fun /li /ul h3Benefits May Include /h3 ul liMedical, dental, and vision insurance /li liPaid time off /li li401(k) retirement plan /li liEmployee vehicle purchase programs /li liCareer development and advancement opportunities /li liTraining and support from an experienced dealership team /li liAdditional employee benefits and wellness resources /li /ul pReady to Start Your Automotive Career? Bring your communication skills, energy, and customer‑focused mindset to Suburban Cadillac of Plymouth. bApply today to be considered for our BDC Administrator opportunity. /b /p /p #J-18808-Ljbffr