Content Trading Executive
10 days ago
Ceuta
As a Digital Content & Trading Executive, you will be tasked with optimizing the Spanish sportsbook and marketing offerings to provide a relevant, localized customer experience across our William Hill and 888 online sites. Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas. You will be involved in executing sportsbook, optimizing our sites to keep our customers as engaged as possible, creating interesting and relevant trading offers and maintaining the #MiApuesta product. Although not constantly, you will need to be available to work shift patterns that include weekends/evenings. What you’ll be doing • Supporting the core business objectives by maximising customer traffic through and ., • Providing localised, dynamic content on our Spanish-language sportsbooks and their various sub-domains. Including trading content on our Sports products., • Ensuring all content on our Spanish sportsbook sites is in line with the overall business strategy and tone of voice., • Optimising the key customer journeys and pages to ensure that the clients encounter as little friction as possible., • Utilising our content management systems to ensure all areas of our sportsbook products are consistent, accurate and of the highest quality., • Monitoring and checking our websites, ensuring all content and data are correctly displayed and up to date at all times., • Evaluating closely departmental key performance indicators in order to make significant decisions to drive customer retention., • Building and maintaining good relationships with important stakeholders such as Marketing, Design, Gaming, Product, Compliance, Business Performance, Trading & Tech, CRM, Gaming Operations and the VIP teams. Including those sitting within the Spanish team but also those within the central functions., • Support the Site Manager and Operations team in identifying localised market opportunities and work with Trading to drive the creation and pricing of relevant special markets., • Using data to ensure that the most relevant events and attractive markets for Spanish customers are promoted and prioritised on the sportsbook, within Spanish regulations., • Questioning and modifying established processes and service procedures through the results of site analytics., • Supporting the Development team with testing to ensure that the Spanish versions of all new products and features have been correctly localised – provide advice on linguistic detail., • Constantly monitoring the latest sports betting trends, benchmarking site layout, content positioning and promotional activity., • Responding to #MiApuesta requests, managing the replies effectively and quickly whilst engaging our customers through social media., • Help grow the #MiApuesta product – with a keen eye on the social conversations, alerting management and the team to potential issues or opportunities., • Ensuring all new staff members receive the appropriate training and coaching., • Writing original sports-related copy to support copywriting & the campaigns teams., • Assisting SEO & other William Hill or 888 International teams with ad-hoc requests and helping cover for the Social Media team during key periods., • Being flexible to work shift patterns that include weekends/evenings.Who we are looking for, • A well-developed knowledge and experience of the betting and gaming industry., • Spanish-language expert (Must be a mother tongue)., • Experienced in working with online content or other operational teams, including customer services., • English language competence (Business level or fluent)., • An understanding of web analytics., • Strong passion for sports., • Sharp understanding of the language of both sports and casino products., • Brilliant attention to detail coupled with strong planning skills., • Good communication and interpersonal skills.What we offer, • Financial: Competitive salary;, • Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face‑to‑face collaborative team time - and the chance for a coffee and a catch‑up!;, • Holiday entitlement;, • eLearning;, • Family Support: Industry‑leading maternity and paternity leave and paid time off if you have caring responsibilities;, • Health & wellbeing: Tools and services to help support your well‑being, including support with mental health and financial education. You will also have access to gym discounts;, • Healthcare: We prioritize your health and well‑being, offering comprehensive healthcare benefits;, • ...and more. At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. xcskxlj We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. #J-18808-Ljbffr