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ESSENTIAL DUTIES AND RESPONSIBILITIES: Works in conjunction with the Housekeeping Director to coordinate, schedule, and supervise the day-to-day activities of the stateroom, public areas, open decks housekeeping function. Celebrity Cruises expects each shipboard employee to consistently demonstrate the principles of the Ways Program's Credo to all team members. In addition, all duties and responsibilities are to be performed in accordance with ISM/ISO and SQM (Safety Quality and Management) standards, USPH (United States Public Health) guidelines, Environmental, and Safety policies. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Housekeeping Director) the performance of all direct reports. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Develop, observe and evaluate staff and work procedures to ensure quality standards and service are met Presents overtime needs to Housekeeping Director for final approval. Collaborates with the Housekeeping Director, to review the requirements of the day's schedules, guest requirements, guest comments and other related details. Perform daily meetings with staff to review changes and/or revisions to programming based on itinerary, weather conditions, demographics, etc. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest's satisfaction. Is aware of, and/or acquires the necessary knowledge to follow the ship's standard operations, to aid guests and crewmembers with inquiries. Responsible to conduct ten stateroom inspections daily and one stateroom in each section during embarkation day to ensure that company standards are followed and maintained continuously. Responsible for attending meetings, training activities, courses and all other work-related activities as needed. Responsible for Sanitation Logs, SQM Logs. Achieving ratings/targets that are set by the company. Perform inventories of linen, amenities etc. once a month or as often as needed. Conduct /oversee on-the-job training with new hire SA and DKAT/SAT/ESAT/CCL on cross training. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. Creates and sends requisitions, views request estimates for product replacements, supplies, purchases, etc. and forwards to the Housekeeping Director for final approval. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. Mentors develop, motivate, discipline, and supply on-the-job training for staff to strengthen their current performance and preparation for future advancement. On a regular basis, meets with their staff, reviews the requirements of the day's schedule, guest requirements and disseminates any other company related correspondence, notices, policies, procedures, training etc. Reviews schedule to estimate time requirements to ensure speed and efficiency. Meets with staff to review guest comments to implement revisions and improvements. KPI's assigned to position/department. Monitors and manages the various assigned workstation functions. Monitors the assignment of duties and responsibilities to staff. Observes and evaluates staff and work procedures to ensure quality standards and service are met. Makes recommendations about personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing. Inspect workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. In accordance with the Company's Service and Etiquette Philosophy program (WAYS), each employee shall always conduct oneself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow shipboard employees, in the presence of guests or in crewmember areas. Qualifications: One to two years housekeeping supervisory experience in an upscale hotel, resort, or cruise line (shipboard experience preferred). Minimum one to two years previous cleaning experience, preferably in an upscale hotel, resort, or cruise line (shipboard experience preferred) Knowledge of proper cleaning techniques, requirements and use of equipment. Knowledge of proper chemical handling. Ability to use customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Pillars of Safety, Service and Style Standards. Exceptional management skills in a multicultural and dynamic environment. Exceptional communication, problem solving, decision making and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes

Empresas: Grupo Ummana Se solicita Supervisor/a de Pisos para Hotel en Fuenlabrada, Madrid.

ppAs a Team Assistant (m/f/d) for Electrical and Mechanical Design, you will support our team at Airbus Defence and Space SAU in Getafe with administrative and organizational tasks. You will contribute significantly to the efficient operation of the electrical and mechanical design department and serve as a key interface both within the team and with external partners. /p h3Responsibilities /h3 ul liComprehensive administrative and organizational support for the Electrical Engineering and Design Engineering team. /li liSchedule management, coordination of meetings, and preparation of meeting minutes. /li liOrganization of business travel, including flight and hotel bookings, and expense reporting. /li liCreation, formatting, and editing of documents, presentations, and reports in Spanish (and English if required). /li liManagement of documents and data within electronic systems. /li liAssistance with the procurement of office supplies and technical components. /li liCommunication with internal departments and external suppliers/partners. /li liSupport in organizing team events and workshops. /li liCovering for colleagues during their absence. /li liEnsuring compliance with corporate policies and processes. /li liMonitoring cost center and trajectory until year end. /li liSupport monitoring of booking status of individuals and highlight deviations. /li /ul h3Qualifications /h3 ul liCompleted commercial apprenticeship (e.g., Office Clerk, Foreign Language Secretary) or equivalent qualification. /li liSeveral years of professional experience in a comparable administrative support role, ideally within a technical environment. /li liExcellent proficiency in MS Office (Word, Excel, PowerPoint, Outlook). /li liFluent spoken and written Spanish (C1 level or higher). /li liGood spoken and written English (B2 level or higher). /li liStrong organizational and communication skills. /li liIndependent, proactive, and structured working style. /li liHigh degree of discretion and reliability. /li liStrong team spirit and service-oriented mindset. /li liExperience with document management systems is an advantage. /li liInterest in technical topics and processes is desirable. /li /ul h3Benefits /h3 ul liVacation days plus additional days-off along the year. /li liAttractive salary. /li liCollective transport service in some sites. /li liOn-site facilities (free canteen, kindergarten, medical office). /li liPossibility to collaborate in different social and corporate CSR initiatives. /li liExcellent upskilling opportunities and great development prospects in a multicultural environment. /li /ul pThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. /p pAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. /p pAirbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . /p pAt Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. /p /p #J-18808-Ljbffr

Position Summary: Supervise daily operation of the laundry. Essential Duties and Responsibilities Assistant Laundry Masters are a vital part of the management of the shipboard laundry facilities. He/she must possess an adequate degree of technical proficiency; the ability to lead, manage and direct the crew members working in the laundry, assess methods and procedures, knowledge of equipment and supplies, and exercise good judgment on any corrective program. The Assistant Laundry Master is accountable to the Laundry Master and ultimately the Executive Housekeeper for the day-to-day supervision of the shipboard laundry facility The Assistant Laundry Master must have the ability to problem solve any operational issues or guest related situations. He/she must ensure the needs of the operation are met from a laundry perspective, including but not limited to bed linens ad towels for housekeeping, tablecloths and napkins for Food Beverage and uniform washing, ironing, and dry cleaning for all crew, staff and officers. Liaise with Laundry Master, Executive Housekeeper and Facilities Manager to proactively maintain equipment as part of a preventative maintenance program, while ensuring any necessary repairs are completed in a timely manner. Coordinates with all divisions to ensure proper sorting of the linen before it gets to the laundry. Linen must be free of garbage and sorted by color. Assist Laundry Master in checking finished product at the end of each cycle to ensure that the desired result is achieved. Inspect dryers on a daily basis to ensure that they are free of lint and that they are operating within the correct temperature range. Coordinates with the Laundry Master to ensure daily inspections take place to ensure that all equipment are operating at optimum capacity and that water is at maximum temperature. When assigned by the Laundry Master, submit a copy of daily inspection report sheet to Executive Housekeeper and First Engineer. Coordinate cleaning of Non Logo uniform between Linen keeper and crewmember (there will be no charge if the item to be cleaned is verified by the Laundry Manager as a bone fide uniform item). All problem resolutions in the laundry must be directed to the Laundry Master and then escalated to the Executive Housekeeper as needed.Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction. Oversees the setting of formulas and cycles for types of linen and types of soil. Make sure all workers keep areas and equipment clean, sanitized and organized. Hiring Requirements: A minimum of two years of as Assistant Laundry Master on a 4 or 5-star hotel, cruise, or upscale industry.

Fecha de nacimiento /p pCiudad Ciudad /p p¿Tiene experiencia en limpieza de habitaciones? /p ul liSí, al menos un año en hoteles /li liSí, menos de un año en Hoteles /li liSí, al menos un año en hostales /li liNo, pero tengo experiencia en limpieza /li liAún no /li /ul p¿Cuántos años de

Overview /h3pEn bPalladium Hotel Group /b seguimos creciendo y queremos incorporar talento que comparta nuestra pasión por la excelencia, la innovación y el servicio al cliente. Benefits /h3ulliNuestra propuesta para ti: /liliTe unirás a Palladium Hotel Group, empresa española con presencia inte

Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 5

pPalladium Hotel Group busca un Analista de Ciberseguridad para unirse al equipo de Monitorización, protegiendo activos digitales mediante monitorización, detección y respuesta a incidentes. Participarás en la gestión de alertas, vulnerabilidades y riesgos, colaborando con proveedores y equipos internos. /ppSe valorará experiencia en SOC, conocimiento de AWS/Azure y herramientas como CrowdStrike, Netskope y SIEM. Formarás parte de un equipo dinámico en un entorno internacional y en evolución. /p #J-18808-Ljbffr

ph3Role Overview /h3pAssistant for Electrical and Design Engineering (Temp Agency) at Airbus in Getafe, MD, ES. This full‑time on site position offers great opportunities for career growth. /ph3Responsibilities /h3ulliComprehensive administrative and organizational support for the Electrical Engineering and Design Engineering team. /liliSchedule management, coordination of meetings, and preparation of meeting minutes. /liliOrganization of business travel, including flight and hotel bookings, and expense reporting. /liliCreation, formatting, and editing of documents, presentations, and reports in Spanish (and English if required). /liliManagement of documents and data within electronic systems. /liliAssistance with procurement of office supplies and technical components. /liliCommunication with internal departments and external suppliers/partners. /liliSupport in organizing team events and workshops. /liliCovering for colleagues during absences. /liliEnsuring compliance with corporate policies and processes. /liliMonitoring cost centre trajectory until year end. /liliMonitoring booking status of individuals and highlighting deviations. /li /ulh3Qualifications /h3ulliCompleted commercial apprenticeship (e.g., Office Clerk, Foreign Language Secretary) or equivalent qualification. /liliSeveral years of professional experience in a comparable administrative support role, ideally within a technical environment. /liliExcellent proficiency in MS Office (Word, Excel, PowerPoint, Outlook). /liliFluent spoken and written Spanish (C1 level or higher). /liliGood spoken and written English (B2 level or higher). /liliStrong organisational and communication skills. /liliIndependent, proactive, and structured working style. /liliHigh degree of discretion and reliability. /liliStrong team spirit and service‑oriented mindset. /liliExperience with document management systems is an advantage. /liliAn interest in technical topics and processes is desirable. /li /ulh3Benefits /h3ulliVacation days plus additional days off throughout the year. /liliAttractive salary. /liliCollective transport service at some sites. /liliOn‑site facilities (e.g., free canteen, kindergarten, medical office). /liliPossibility to collaborate in different social and corporate social responsibility initiatives. /liliExcellent upskilling opportunities and great development prospects in a multicultural environment. /li /ulh3Company Information /h3ulliAirbus Defence and Space SAU /liliEmployment Type: Agency / Temporary /liliExperience Level: Professional /liliJob Family: Administration / Documentation /li /ulpThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. /ph3Equal Opportunity /h3pAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to /p /p #J-18808-Ljbffr

Palladium Hotel Group busca un bKey User Advisor /b para gestionar y resolver incidencias en los procesos de compra de operaciones en Europa. Se ofrece un entorno dinámico, posibilidad de desarrollo profesional y acceso a descuentos en hoteles.

OOCC Madrid Procurement Key User Advisor EMEA /h3 pEn bPalladium Hotel Group /b buscamos una persona organizada, resolutiva y con una clara orientación al servicio, que quiera desarrollarse profesionalmente en un entorno internacional dando soporte a los procesos y herramientas de compras de nuestr

Palladium Hotel Group busca un/a Administrativo/a de Compras en Pozuelo de Alarcón, Madrid.La posición implica brindar apoyo en los procesos de adquisición y gestión de activos inmobiliarios, asegurando la organización de documentos y gestión con proveedores.Se requiere un Ciclo de Gestión Ad

Qualifications: Minimum 3 yrs of experience as front of house managerial/operational experience in a 4 / 5 * luxury hotel, cruise line or hospitality industry related field preferred. Ability to travel extensively throughout the fleet and to self-manage workload and productivity levels to ensure maximum output through remote supervision. Ability to conduct training sessions at all levels including one on ones and large groups. Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse housekeeping operation by navigating through a changing work environment. Excellent fluent English (verbal and written). This also includes giving and receiving instructions in verbal and written forms and effectively and efficiently engaging with guests and crew members. Duties and Responsibilities: Elevates and advances Butler service standards fleet-wide. Drives consistency in refined, intuitive, and highly personalized service delivery. Strengthens the professional identity, confidence, and capability of Butler teams. Ensure consistent delivery of highly personalized, anticipatory, and professional service. Provide clear, constructive, and actionable feedback to individuals and teams. Deliver workshops, onboarding support, masterclasses, and service refresh sessions.

Job Description As a Team Assistant (m/f/d) for Electrical and Mechanical Design, you will support our team at Airbus Defence and Space SAU in Getafe with administrative and organizational tasks. You will contribute significantly to the efficient operation of the electrical and mechannical design department and serve as a key interface both within the team and with external partners. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. Responsibilities • comprehensive administrative and organizational support for the Electrical Engineering and Design Engineering team, • schedule management, coordination of meetings, and preparation of meeting minutes, • organization of business travel, including flight and hotel bookings, and expense reporting., • creation, formatting, and editing of documents, presentations, and reports in Spanish (and English if required), • management of documents and data within electronic systems, • assistance with the procurement of office supplies and technical components, • communication with internal departments and external suppliers/partners, • support in organizing team events and workshops, • covering for colleagues during their absence, • ensuring compliance with corporate policies and processes, • monitoring cost center and the trajectory until year end, • support monitoring of booking status od individuals and highlight deviationsSkills, • completed commercial apprenticeship (e.g., Office Clerk, Foreign Language Secretary) or equivalent qualification, • several years of professional experience in a comparable administrative support role, ideally within a technical environment, • excellent proficiency in MS Office (Word, Excel, PowerPoint, Outlook)., • fluent spoken and written Spanish (C1 level or higher), • good spoken and written English (B2 level or higher), • strong organizational and communication skills, • independent, proactive, and structured working style, • high degree of discretion and reliability, • strong team spirit and service-oriented mindset, • experience with document management systems is an advantage., • an interest in technical topics and processes is desirableBenefits, • Vacation days plus additional days-off along the year., • Attractive salary., • Collective transport service in some sites., • On-site facilities (among others): free canteen, kindergarten, medical office., • Possibility to collaborate in different social and corporate social responsibility initiatives., • Excellent upskilling opportunities and great development prospects in a multicultural environmentCompany Airbus Defence and Space SAU Employment Type Agency / Temporary Experience Level Professional Job Family Administration / Documentation Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. At Airbus, we support you to work, connect and collaborate more easily and flexibly. xcskxlj Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. #J-18808-Ljbffr

POSITION SUMMARY: 1. As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest's needs and expectations. 2. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. 3. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests' experience in Staterooms and public areas. 4. This individual will take full ownership and accountability for the maintenance as well as the look and feel of his/her assigned area, that being assigned Stateroom or public spaces and will also ensure the flawless service in all Guest Areas. 5. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. 6. This position provides direct support to the Housekeeping Manager in ensuring the division's objectives are met and the day-to-day operations in both Housekeeping and Laundry are maintained to standard. 7. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. 8. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. 9. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International's brand standards, SQM standards, USPH guidelines. 10. In accordance with Royal Caribbean International's Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee. Qualifications: External Candidate 1. Minimum one-year Housekeeping Managerial experience in a large 4- or 5-star hotel (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 10 employees. 2. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. 3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal. 4. Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact, and diplomacy. 5. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping Supervisor team by navigating through a changing work environment. 6. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. 7. Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the Housekeeping division operation. 8. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.) 9. Completion of high school or equivalent required. 10. Demonstrates strong results oriented management style with proven successes. 11. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount. 12. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards. 13. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. 14. Ability to communicate diplomatically with managers, shipboard employees to resolve problems and negotiate amicable resolution to challenges. 15. Pass Omnia assessments, both Cognitive and Behavior

Posicion: Director de operaciones Ubicación: Madrid Salario: €Negociable Buscamos un/a líder con sólida trayectoria en hospitality de lujo, lifestyle o clubes privados, con experiencia en la gestión de operaciones complejas, multi-outlet y de alto volumen dentro del segmento premium. El rol forma parte de un proyecto flagship de hospitality de lujo en Madrid, con un alto nivel de exigencia operativa y foco absoluto en la excelencia del servicio. El perfil ideal combina excelencia operativa, visión de servicio y capacidad de liderazgo en entornos dinámicos, exigentes y altamente orientados al detalle. Se trata de una posición altamente operativa, que requiere un líder con presencia constante en el terreno, capaz de coordinar múltiples áreas y garantizar la consistencia operativa en un entorno complejo de alto nivel. Responsabilidades principales Liderar la operación integral de un destino de hospitality multi-outlet de lujo Garantizar estándares de servicio excepcionales y una experiencia de cliente de primer nivel Gestión directa de equipos de gran tamaño (300+ personas) Supervisión y coordinación de múltiples unidades de negocio Optimización de procesos operativos, flujos y eficiencia del negocio Definición, seguimiento y control de KPIs operativos Acompañamiento en aperturas, transiciones y mejoras operativas continuas Actuar como figura clave de conexión entre todas las áreas operativas Perfil que buscamos Experiencia previa como Director/a de Operaciones, Director/a de Hotel, General Manager o posición equivalente en hospitality de alto nivel Trayectoria demostrada en hoteles de lujo, clubes privados, lifestyle hospitality o grupos de restauración premium Experiencia gestionando operaciones multi-outlet o multi-venue con alto volumen de servicio Perfil altamente operativo, con presencia constante en el terreno y foco en la ejecución Experiencia liderando equipos grandes (300+ personas) en entornos estructurados y exigentes Fuerte orientación a la experiencia del cliente y estándares de lujo Capacidad de trabajar en entornos de apertura, crecimiento o transformación operativa Inglés y español imprescindibles Experiencia internacional altamente valorada Posicion: Director de operaciones Ubicación: Madrid Salario: €Negociable Si deseas obtener más información sobre el puesto, por favor envíe su candidatura o su CV a Conéctate con nosotros en redes sociales... Tweet us @COREcruitment

The Assistant Front Desk Manager supervises a front desk team that excels in delivering industry leading service to our guests. Responsible for motivating, coaching, training, evaluating and tracking development on an individual and team level. Plays a key role in leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service in accordance with Guest Services Vision and Mission Statement. Takes ownership and accountability to proactively address guest feedback and provide effective guest resolution. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience. Ensure that the Guest Services team is empowered to achieve these goals and establish a reputation for prompt and industry leading service. The Assistant Front Desk Manager will coach and mentor the Guest Services team, emphasizing empowerment and focusing on a desire to find permanent solutions to guest feedback. Primarily focused on being visible at the desk to provide all services of the Guest Services desk including but not limited to lost luggage, cash services, safety deposit box service, lost and found, printing, issuing guest Sea Pass cards, and broadcasting ship announcements. Leads by example in displaying exceptional customer service by being readily available to always assist the Guest Services Team. Qualifications: Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field preferred. · Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy. · Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues. · Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. · Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation. · Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. · Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office. · Demonstrates a working knowledge to operate all office equipment. · Completion of high school, basic or vocational education equivalency preferred. · Working knowledge of US cash handling procedures and foreign exchange required. Essential Duties and Responsibilities : Assists the Front Desk Manager in overseeing and planning a balanced front desk schedule per voyage, taking into consideration proper coverage during the peak times and slow port afternoons. Ensures proper manning of the front desk during all meetings. Facilitates exceptional front desk service by effectively utilizing experienced team members and new hires in the schedule while considering appropriate language coverage. Develops new ways to enhance and enrich the Guest interaction and service, either one on one or over the telephone with Guest Services. Maximizes solutions and minimizes concerns to root causes of Guest issues. Enhances department and company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Assigns duties and responsibilities to team members. Observes and evaluates team members to ensure high quality standards are met. Utilizes all performance management tools (opportunity logs, action plans, appraisals, progressive discipline) effectively to drive accountability and enhances career development opportunities.

Palladium Hotel Group busca un/a IT PMS Manager para sus oficinas centrales en Madrid.

Empresas: Oficinas Centrales Misión del puesto de trabajo: En Palladium Hotel Group seguimos impulsando la transformación digital de nuestro negocio para ofrecer experiencias excepcionales a nuestros clientes y equipos. Buscamos incorporar un/a IT PMS Manager para nuestras Oficinas Centrales de Madrid, una posición estratégica que liderará la evolución y optimización de nuestros sistemas de gestión hotelera. Tu misión será liderar la gestión, evolución y optimización del ecosistema PMS de la compañía, asegurando su correcto funcionamiento, mantenimiento e integración con el resto de plataformas estratégicas del negocio. Serás el/la referente técnico-funcional para las distintas áreas de la organización, participando en proyectos tecnológicos de alto impacto en un entorno internacional, dinámico y en constante crecimiento. Además, contribuirás activamente a la mejora continua de los sistemas y procesos vinculados a la operación hotelera. Requisitos del perfil: Grado en Informática o estudios superiores relacionados. Experiencia mínima de 5 años en implantación, gestión y soporte de sistemas PMS en entornos hoteleros. Experiencia demostrable en integración de PMS con plataformas CRM. Conocimiento avanzado de configuración de PMS: tarifas, disponibilidad, reporting, housekeeping y FB. Experiencia en gestión de proyectos tecnológicos bajo metodologías Agile, Scrum o PMI. Capacidad para traducir necesidades de negocio en soluciones funcionales y técnicas. Nivel de inglés B2 o superior. Disponibilidad para viajar a propiedades del grupo. Valoraremos positivamente: Experiencia trabajando con Opera Cloud, SAP TMS o Mews . Certificaciones Oracle Hospitality. Conocimientos de integraciones API REST/SOAP y OXI. Experiencia con Channel Managers y conectividad OTA. Experiencia previa en compañías hoteleras o turísticas de ámbito internacional. Funciones y tareas principales del puesto: Gestionar, configurar y optimizar el sistema PMS del grupo, asegurando su disponibilidad y rendimiento. Liderar proyectos de implantación, actualización y migración de sistemas PMS. Garantizar la integración con CRM, ERP, herramientas de Revenue, BI y otras plataformas corporativas. Actuar como enlace entre IT y las áreas de Operaciones, Revenue, Ventas y Marketing. Coordinar equipos internos y proveedores tecnológicos. Definir requerimientos funcionales y técnicos, asegurando su correcta implementación. Diseñar y supervisar pruebas funcionales y puestas en producción. Elaborar documentación técnica y funcional, así como impartir formaciones a usuarios clave. Gestionar incidencias de nivel avanzado y realizar seguimiento de KPIs y proyectos. Qué te ofrecemos? Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por sexto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica. Ofrecemos una política salarial competitiva, contratación indefinida y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional. Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector. Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club. En nuestro compromiso con la igualdad de oportunidades, garantizamos procesos de selección basados exclusivamente en el talento y las competencias profesionales. Fomentamos activamente la diversidad y la inclusión. Creemos en los equipos diversos y en las oportunidades para todos. Requisitos :

En Palladium Hotel Group seguimos impulsando la transformación digital de nuestro negocio para ofrecer experiencias excepcionales a nuestros clientes y equipos. Buscamos incorporar un/a bIT PMS Manager /b para nuestras Oficinas Centrales de Madrid, una posición estratégica que liderará la evoluc

Empresas: Oficinas Centrales Misión del puesto de trabajo: En Palladium Hotel Group buscamos una persona organizada, resolutiva y con una clara orientación al servicio, que quiera desarrollarse profesionalmente en un entorno internacional dando soporte a los procesos y herramientas de compras de nuestras operaciones en Europa. Si disfrutas ayudando a usuarios, resolviendo incidencias, aprendiendo nuevos procesos y trabajando de forma colaborativa con diferentes equipos, esta puede ser una excelente oportunidad para seguir creciendo dentro de un área clave para el negocio. Tu misión será proporcionar soporte funcional y operativo a usuarios internos y proveedores, asegurando el correcto seguimiento y resolución de consultas e incidencias relacionadas con los procesos y herramientas de compras. Además, participarás en iniciativas de mejora continua, contribuirás a la correcta adopción de los procedimientos establecidos y colaborarás en la formación y acompañamiento de los usuarios. La posición tendrá un papel fundamental en la experiencia de soporte del área, garantizando la trazabilidad de las solicitudes, la calidad del servicio prestado y la identificación de oportunidades de mejora que contribuyan a una gestión más eficiente de los procesos de compras. Requisitos del perfil: Licenciatura o grado en Administración, Compras, Logística, Tecnología, Turismo, Supply Chain o similar. Formación específica en SAP MM, herramientas de tickets tipo JIRA o plataformas de procurement valorable Experiencia 2 años en soporte administrativo. Experiencia 1 año en sistemas de gestión empresarial, a poder ser SAP, en módulos de compras y logística o financiero. Experiencia en atención a usuarios y/o proveedores. Experiencia en gestión logística o gestión de incidencias valorable. Conocimiento básico-intermedio en SAP, JIRA, Office/Excel y herramientas de soporte. Capacidad para registrar información correctamente y seguir procedimientos definidos. Capacidad para identificar cuándo una incidencia requiere escalado. Inglés intermedio. Italiano y portugués valorable. Disponibilidad para formación continua en herramientas y procesos del área. Funciones y tareas principales del puesto: Gestionar y resolver tickets de usuarios relacionados con herramientas y procesos de compras. Participación en proyectos del área como key user del proceso. Resolver consultas básicas relacionadas con procesos, accesos, estados de solicitudes o incidencias conocidas. Asegurar la correcta categorización, priorización y trazabilidad de las solicitudes recibidas. Proporcionar soporte funcional operativo a usuarios internos de compras, hoteles y áreas relacionadas. Realizar formación operativa básica a usuarios nuevos o existentes sobre herramientas y procesos estándar en formato presencial y online. Identificar incidencias recurrentes y trasladarlas para análisis estructural y mejora de procesos. Escalar incidencias complejas a IT, manteniendo el seguimiento hasta su resolución. Documentar soluciones operativas frecuentes para mejorar la autonomía del equipo y reducir recurrencias Realizar el onboarding operativo de proveedores en Europa en coordinación con la estrategia del área. Dar seguimiento al ciclo de vida del proveedor, desde su homologación hasta el estatus de facturación y pagos. Apoyar en la elaboración o actualización de guías de preguntas frecuentes y documentación de soporte. Colaborar en tareas administrativas u operativas del área de soporte cuando sea necesario. Apoyo a la función de Master Data Advisor. Qué te ofrecemos? Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por sexto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica. Ofrecemos una política salarial competitiva, contratación indefinida y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional. Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector. Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club. En nuestro compromiso con la igualdad de oportunidades, garantizamos procesos de selección basados exclusivamente en el talento y las competencias profesionales. Fomentamos activamente la diversidad y la inclusión. Creemos en los equipos diversos y en las oportunidades para todos. Requisitos :

ppThe project is for the world's largest professional networking platform and starts on b10th August /b. You will work as a bSales Account Representative /b for the bSpanish market /b, from Monday to Friday, between b10:00–19:00 /b. This is a bhybrid position /b, with mandatory office attendance on bWednesdays and Thursdays /b. /ppPlease note: You must be eligible to work in Sofia, Bulgaria. Previous sales experience is mandatory, and cold calling experience is considered a strong advantage. /ph3Role Overview /h3pYou will reconnect with former B2B customers, encourage them to resume using the company's products and services, manage a portfolio of accounts, build long-term client relationships, and drive business growth. /ph3Key Responsibilities /h3ulliRe-engage former customers and reactivate their accounts. /liliManage and grow a portfolio of B2B clients. /liliIdentify up selling and business growth opportunities. /liliMeet sales targets and quarterly KPIs. /liliBuild strong client relationships through phone, email, and virtual meetings. /liliUnderstand customer needs and recommend tailored marketing solutions. /liliStay up to date on products and industry trends. /li /ulh3Requirements /h3ulliFluent in Spanish and English (written and spoken). /liliPrevious sales experience is mandatory. /liliCold calling experience is a plus. /liliExperience in customer service, BPO, or marketing is an advantage. /liliGood knowledge of MS Office; CRM experience is a plus. /liliStrong communication, organization, and relationship-building skills. /li /ulh3Compensation Benefits /h3ulliMonthly salary: b1670 euros /b /liliQuarterly performance bonus: bup to 1537 euros /b /liliTransportation and internet allowance /liliFully covered health and dental insurance /liliLife insurance /liliOptional Multisport card /liliLife event bonuses and additional quarterly incentives /li /ulh3Relocation Package (if applicable) /h3ulliTravel reimbursement of up to b€250 /b (after 6 months, subject to conditions) /lilib10 nights /b in a city-centre hotel with breakfast /lilib€500 salary advance /b to help with relocation /li /ul /p #J-18808-Ljbffr

Empresas: Grupo Empresas Matutes Mision del puesto Brindar apoyo administrativo y operativo en los procesos de adquisición, arrendamiento o gestión de activos inmobiliarios para la cadena hotelera, asegurando el orden documental, la coordinación con proveedores y la correcta gestión interna de la información. Requisitos del perfil Ciclo de Gestión Administrativo o Superior. Al menos 2 año de experiencia en un puesto similar, idealmente en departamentos de Real Estate, Compras o sector hotelero. Conocimientos de sistema ERP SAP Dominio de Microsoft Office. Idiomas (inglés B1) Funciones y tareas principales del puesto Clasificar y archivar contratos, escrituras, licencias y documentos relacionados con activos hoteleros. Preparar borradores de contratos o formularios bajo supervisión. Apoyo a procesos de compras y adquisiciones. Solicitar presupuestos, recopilar ofertas y registrar condiciones comerciales. Realización, modificación o anulación de Órdenes de Compra (OC) en SAP. Dar soporte en la elaboración de comparativas de propuestas o reportes. Agendar reuniones, preparar minutas y dar seguimiento a tareas con otras áreas (legal, técnico, contable). Gestionar el flujo de comunicaciones con proveedores y organismos oficiales. Llevar control de fechas clave de contratos (renovaciones, vencimientos, pagos, licencias). Apoyar en la actualización de bases de datos de propiedades y contratos. Preparar documentación para procesos de apertura, renovación o desinversión de hoteles. Colaborar en la recopilación de información para estudios de viabilidad o visitas técnicas. Qué te ofrecemos? Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por sexto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica. Ofrecemos una política salarial competitiva, contratación indefinida y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional. Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector. Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club. Requisitos :

ppThe project is for the world's largest professional networking platform and starts on b10th August /b. You will work as a bSales Account Representative /b for the bSpanish market /b, from Monday to Friday, between b10:00–19:00 /b. This is a bhybrid position /b, with mandatory office attendance on bWednesdays and Thursdays /b. /ppPlease note: You must be eligible to work in Sofia, Bulgaria. Previous sales experience is mandatory, and cold calling experience is considered a strong advantage. /ph3Role Overview /h3pYou will reconnect with former B2B customers, encourage them to resume using the company's products and services, manage a portfolio of accounts, build long-term client relationships, and drive business growth. /ph3Key Responsibilities /h3ulliRe-engage former customers and reactivate their accounts. /liliManage and grow a portfolio of B2B clients. /liliIdentify up selling and business growth opportunities. /liliMeet sales targets and quarterly KPIs. /liliBuild strong client relationships through phone, email, and virtual meetings. /liliUnderstand customer needs and recommend tailored marketing solutions. /liliStay up to date on products and industry trends. /li /ulh3Requirements /h3ulliFluent in Spanish and English (written and spoken). /liliPrevious sales experience is mandatory. /liliCold calling experience is a plus. /liliExperience in customer service, BPO, or marketing is an advantage. /liliGood knowledge of MS Office; CRM experience is a plus. /liliStrong communication, organization, and relationship-building skills. /li /ulh3Compensation Benefits /h3ulliMonthly salary: b1670 euros /b /liliQuarterly performance bonus: bup to 1537 euros /b /liliTransportation and internet allowance /liliFully covered health and dental insurance /liliLife insurance /liliOptional Multisport card /liliLife event bonuses and additional quarterly incentives /li /ulh3Relocation Package (if applicable) /h3ulliTravel reimbursement of up to b€250 /b (after 6 months, subject to conditions) /lilib10 nights /b in a city-centre hotel with breakfast /lilib€500 salary advance /b to help with relocation /li /ul /p #J-18808-Ljbffr

Empresas: Oficinas Centrales Misión del puesto de trabajo: En Palladium Hotel Group buscamos un perfil estratégico, con visión transversal y un fuerte compromiso con la seguridad, la salud y el bienestar de las personas, capaz de impulsar la evolución de la cultura preventiva en un entorno internacional y en constante transformación. Si te motiva liderar iniciativas que generen un impacto real en la experiencia del empleado, promover entornos de trabajo seguros y saludables y contribuir a la mejora continua del negocio a través de la prevención y el wellbeing, esta posición puede ser tu próximo gran reto. Tu misión será impulsar la implementación y evolución de la estrategia corporativa de Prevención de Riesgos Laborales, Salud y Wellbeing, asegurando la implantación homogénea de las políticas y programas en todas las unidades de negocio del grupo. Para ello, actuarás como nexo entre las distintas áreas corporativas, operaciones y proveedores especializados, garantizando el cumplimiento de la normativa vigente y promoviendo una cultura preventiva basada en la corresponsabilidad, la mejora continua y el cuidado de las personas. La posición será responsable de liderar iniciativas corporativas que integren la prevención, la salud y el bienestar como pilares estratégicos de la organización, facilitando la adopción de las mejores prácticas, impulsando la toma de decisiones basada en datos y contribuyendo a fortalecer la experiencia del empleado, el compromiso de los equipos y la excelencia operativa de Palladium Hotel Group. Requisitos del perfil: Titulación de Técnico Superior de Prevención de Riesgos Laborales en las 3 especialidades (Seguridad en el trabajo / Higiene industrial / Ergonomía y psicosociología aplicada). Experiencia mínima de 5 años en funciones de Prevención de Riesgos Laborales, adquirida en Servicios de Prevención Propios, Mancomunados o Ajenos, preferiblemente en entornos multinacionales o multisite Conocimientos Seguridad Laboral, Higiene Industrial, Ergonomía. Inglés nivel alto. Excel avanzado. Funciones y tareas principales del puesto: Liderar la estrategia corporativa de Prevención de Riesgos Laborales, garantizando el cumplimiento normativo, la identificación y control de riesgos, la coordinación de investigaciones de accidentes, actividades preventivas y Servicios de Prevención Ajenos, impulsando la mejora continua mediante indicadores. Diseñar, implementar y evaluar programas corporativos de Health Wellbeing orientados a promover la salud física, emocional, social y organizacional, fomentando hábitos saludables, la salud mental, la conciliación y una cultura de bienestar integrada en la experiencia del empleado. Promover una sólida cultura preventiva mediante acciones de sensibilización, comunicación y formación, colaborando con People Culture y Operaciones para integrar la seguridad y el bienestar en los procesos de gestión de personas y compartir buenas prácticas entre centros y regiones. Desarrollar y mantener actualizadas las políticas, procedimientos y documentación corporativa de PRL y Wellbeing, coordinando auditorías internas y externas y asegurando la correcta ejecución de los planes de acción derivados. Analizar y realizar el seguimiento de los principales indicadores de seguridad, salud, bienestar, absentismo y accidentabilidad, elaborando informes y propuestas de mejora basadas en datos que faciliten la toma de decisiones de la Dirección. Qué te ofrecemos? Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por sexto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica. Ofrecemos una política salarial competitiva, contratación indefinida y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional. Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector. Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club. En nuestro compromiso con la igualdad de oportunidades, garantizamos procesos de selección basados exclusivamente en el talento y las competencias profesionales. Fomentamos activamente la diversidad y la inclusión. Creemos en los equipos diversos y en las oportunidades para todos. Requisitos :

Qualifications: SHIPBOARD Employment Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment. Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin). Good working knowledge of Microsoft applications, Fidelio and hotel operating systems. Proactive approach to problem solving. Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts. Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction. Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship. Coordinates, organizes and supervises the front office operation. Displays a full and comprehensive knowledge of the ships facilities, ports of call and services. Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

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Company Description /h3 pRadisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. Enjoy Global Local Perks - No matter where you’re located, you’ll enjoy exclusive global be

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Roles/Responsibilities: /h3 h3Account Operations Customer Support: /h3 ul liManage member and hotel requests accurately and in line with Radisson Rewards policies /li liMaintain high standards of data quality and correct case documentation /li liEnsure timely resolution of requests within defined S

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Company Description /h3 pRadisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. Enjoy Global Local Perks - No matter where you’re located, you’ll enjoy exclusive global be

Company Description /h3 pRadisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. Power BI, Tableau) /li liInterest or experience in using AI tools to enhance data analysis and p

Company Description /h3pRadisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. Enjoy Global Local Perks - No matter where you’re located, you’ll enjoy exclusive global ben

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Enjoy Global Local Perks – No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Job Description /h3 pME Consultant Trainee /p pAre you passionate and Sales driven? Why not come and join us at the

Manager B2C Integrated Marketing Campaigns /h3 pRadisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. Benefits /h3 ul liEnjoy global and local perks: special hotel rates for y

Radisson Hotel Group is seeking a Rewards Senior Specialist in Móstoles, Spain. Benefits include significant hotel discounts and more.