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  • Ayudante de Camarero/a
    Ayudante de Camarero/a
    13 hours ago
    Full-time
    Barri Gotic, Barcelona

    he place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. Main Duties • Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members., • Maintain a spotless, pristine work environment, • Provides service to and is accountable for an assigned section., • Develop relationships with members in order to provide personalized service., • Polishing cutlery ensuring they are ready for service., • Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc), • Perform opening and closing procedures including but not limited to the set up and break down of stations., • Maintain a spotless and pristine working environment., • Attending regular trainings with front and back of house teams to learn about any menu changes and specials alongside daily tastings., • Wiping down tables after members have left resetting the restaurant so we can welcome reservations and accommodate walk ins., • Resolve member complaints, handling all member interactions with the highest level of hospitality and professionalism., • Take action in all matters related to safety, security, satisfaction and wellbeing of employees and members., • Assure the proper handling of VIPs and PWKs, protecting their privacy and confidentiality., • Supporting the team with any of their needs on an ad-hoc basis., • Learn the table plan and table numbers of your site. MEASURES OF SUCCESS • Positive feedback from member service surveys., • Mystery guest responses., • Member retention., • Overall financial performance of the house., • Punctuality., • Feedback from management team., • Weekly and monthly knowledge tests What We are looking for... • Passion for Food, drink and hospitality, • Strong attention to details, • Excellent customer service, • Fluent in English or Spanish, • Organised and reliable, • Ability to handle feedback to achieve member satisfaction, • Ability to multitask and work in a fast-paced environment, • Ability to understand and follow written and verbal instructions Benefits... • Team meal whilst on shift prepared by our chefs, • Soho Friends Membership, • 50% Team discount on Food & Drink, 7 days a week, • Staff Room Rates, • Birthday Day Off, • Discount on Cowshed products and Soho Home (up to 20%), • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate., • Continuous training to develop yourself personally and professionally, • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

    No experience
    Easy apply
  • Barback
    interview badgeInterviews today
    Barback
    2 days ago
    Full-time
    Barri Gotic, Barcelona

    The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. The Role… We are seeking an experienced Barback to join our team. Your main responsibilities are serving alcoholic and non-alcoholic beverages, food (when needed) and providing excellent service to members, creating memorable experiences. Other duties include mixing cocktails, preparing the bar for service and ensuring it is in pristine condition. Main Duties • Createawelcoming environment for members and guests when they approach the bar., • Ensuringthebar is fully stocked at all times including; replenishing ice, spirits and mixers, preparing garnishes and restocking glasses., • Polishingglasswareand storing glasses safely and in the right place., • Cleaningshakers,stirrers, strainers and other bartending tools and ensuring they are in their correct places., • Retrieveandreplenish beverages from storage. Restocking wines, mixers, spirits, straws, napkins and garnishes., • Collectglasswarefrom the bar area, tables and other sections., • Ensurebinsare regularly emptied and ensure cleanliness and hygiene are observed at all times., • Performopeningand closing procedures including but not limited to the set up and break down of stations., • Maintainaspotless and pristine working environment both front of house and back of house., • Providingmemberswith the bill and processing payment via card or utilising the SHApp and House Pay., • Attendingregular briefingswith front and back of house teams to learn about any menu changes and specials alongside daily tastings., • Runningdrinksfor the bar to the tables when needed., • Resolvemembercomplaints, handling all member interactions with the highest level of hospitality and professionalism., • Takeactionin all matters related to safety, security, satisfaction and wellbeing of employees and members., • Assuretheproper handling of VIPs and PWKs, protecting their privacy and confidentiality., • Supportingtheteam with any of their needs on an ad-hoc basis. What we are looking... • Team player who communicates well with all colleagues, • Punctual, reliable and trustworthy, • Sense of urgency, • Yes, yes, yes mentality, • Ability to multitask and work in a fast-paced environment, • Have a genuine passion for food and beverage, • Flexible and available to working both opening and closing shifts when required, • Fluent in Spanish or English Physical Requirements: • Mustbeable to seize, grasp, turn and hold objects by hand, • Abletowork on your feet for at least 8 hours, • Occasionallykneel,bend, crouch and climb as required Benefits... • Team meal whilst on shift prepared by our chefs, • Soho Friends Membership, • 50% Team discount on Food & Drink, 7 days a week, • Team Room Rates; Any Bedroom, Any House, $100 a night, • Birthday Day Off, • Discount on Cowshed products and Soho Home (up to 50%), • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate., • Continuous training to develop yourself personally and professionally, • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

    No experience
    Easy apply