Senior Employee Relations Partner
9 days ago
Madrid
ppWe are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. /p pThis is a strategic role within the People Culture function, responsible for building and embedding best‑practice employee relations (ER) capabilities across the organisation. bSenior Employee Relations Partner /b focuses on knowledge sharing, capability building, and the development of programmatic ER and compliance frameworks — creating consistency, scalability, and risk mitigation across the business as Super continues to grow and expand internationally. The role does not hold direct ownership of all individual ER cases, but serves as the centre of expertise that equips and supports local HR teams to manage them effectively. /p h3What The Role Involves /h3 h3Employee Relations Strategy Frameworks /h3 ul liDesign and implement group‑wide employee relations frameworks, policies, and guidelines aligned with local labour regulations and business needs. /li liEstablish best‑practice ER standards and ensure consistent application across countries and business units. /li liTake a programmatic approach to ER, identifying themes, systemic risks, and improvement opportunities across the organisation. /li /ul h3Compliance Policies Governance /h3 ul liLead the development, review, and maintenance of employee‑related compliance policies across all relevant topics (e.g. conduct, disciplinary processes, grievances, harassment, ethics, investigations, whistleblowing, and working conditions). /li liEnsure compliance policies are globally consistent yet locally adaptable, reflecting applicable labour laws and regulatory requirements in each jurisdiction. /li liPartner closely with Legal to ensure policies are legally sound, risk‑mitigated, and aligned with regulatory expectations. /li liEstablish clear policy governance, ownership, and escalation models, including guidance on interpretation and application by HR teams and people leaders. /li liDrive effective policy communication, training, and awareness to ensure policies are understood and consistently applied across the organisation. /li /ul h3Capability Building Knowledge Sharing /h3 ul liBuild ER and compliance capability within HR and leadership teams through guidance, toolkits, playbooks, and training. /li liAct as a centre of expertise for complex ER and compliance topics, supporting HR teams rather than managing all cases directly. /li liDevelop and deliver learning sessions, case studies, and practical guidance to upskill local HR teams. /li /ul h3Advisory Role /h3 ul liProvide strategic advice and escalation support for complex or high‑risk ER and compliance matters, without assuming direct end‑to‑end ownership of individual cases. /li liSupport local HR teams through expertise and frameworks, rather than managing all ER cases across the business. /li /ul h3Risk Management Insights /h3 ul liMonitor ER and compliance trends, disputes, and risk exposure to proactively identify and address potential systemic issues. /li liUse insights from cases and policy application to continuously improve frameworks, guidance, and training. /li /ul h3Collaboration with Legal /h3 ul liWork closely with the Employment Lawyer within the Legal function on complex ER and compliance matters, policy interpretation and legal validation, and international expansion into new jurisdictions. /li /ul h3What We Are Looking For /h3 ul liDemonstrated experience in a senior employee relations, HR policy, or people compliance role, ideally within a complex, multi‑country organisation. /li liStrong knowledge of employment law and labour regulations across multiple jurisdictions. /li liProven ability to design and implement ER frameworks, policies, and governance structures. /li liExperience building capability within HR and leadership teams through training, toolkits, and practical guidance. /li liAbility to identify systemic ER risks and themes and translate insights into scalable solutions. /li liSkilled at advising and influencing senior stakeholders on complex or sensitive ER matters. /li liExperience partnering with Legal functions on policy development, risk mitigation, and regulatory compliance. /li liComfortable operating in a centre‑of‑expertise model — supporting and enabling others rather than owning all cases directly. /li liStrong written communication skills, with the ability to produce clear, accessible policies and guidance materials. /li liFluency in English (written and spoken). /li /ul h3What We Offer /h3 ul liMedical / Health Insurance /li liOpen Annual Leave /li liEmployee Assistance Programme /li liTraining Learning Development /li /ul pAdditional benefits vary by country and will be shared during the hiring process. /p h3About Super /h3 pWe are a global technology group, dedicated to building the future of entertainment and fan‑centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology‑driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide. /p h3Shaping the Future of Play /h3 pEverything we do at Super is rooted in doing what is right: for customers, for each other, and for our long‑term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers /p pSuper is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming Betting Association (EGBA). /p pAt Super, we operate as a high‑performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance. /p /p #J-18808-Ljbffr