Corporate Communications Director
20 hours ago
Girona
Key Responsibilities & Qualifications At Gong, you will join a company built on innovative products, ambitious goals, and passionate people We are shaping the future of revenue intelligence and we want people who are excited to build what comes next You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career As Corporate Communications Principal Director, you will be a senior, high-impact individual contributor at the center of how Gong tells its story to the world Partnering closely with the Head of Corporate Communications, Social & AR, you will be a strategic thought partner and own the execution of corporate communications, executive positioning, and crisis management This is a role for a builder and a doer — someone equally comfortable drafting a CEO op‑ed, managing a fast‑moving media crisis, and coaching executives on message discipline, all in the same week You will work directly with Gong’s leadership team and be a trusted voice in decisions that shape company reputation at scale Develop and drive Gong’s global corporate narrative, ensuring alignment across leadership, product, and go‑to‑market teams Own earned media strategy for major announcements — corporate news, partnerships, product milestones, and industry leadership moments Shape and inform Gong’s corporate messaging framework, ensuring consistency and differentiation in a competitive AI market Partner cross‑functionally with marketing, legal, HR, investor relations and more to align communications with business objectives Serve as primary communications strategist and ghostwriter for Gong’s C‑suite, including the CEO and senior leadership team Develop executive thought leadership programs across owned channels, media, and speaking platforms Create compelling content, like op‑eds, exec platforms, bylines, Linked In posts, talking points, and briefing materials, that authentically reflects each leader’s voice Prepare executives for media interactions, interviews, and public appearances through media training and message coaching Identify and secure meaningful speaking opportunities at tier‑one industry events and business forums Lead development and ongoing management of Gong’s crisis communications framework, protocols, and response playbooks Support and serve as an internal escalation point and strategic counsel during reputational issues and sensitive business developments Rapidly assess emerging threats, provide clear‑eyed guidance to leadership, and drive swift, coordinated response Partner with legal, HR, and executive teams on sensitive communications including workforce changes, competitive incidents, and regulatory matters Conduct post‑incident reviews and embed learnings into updated protocols and organizational readiness Build trusted relationships with global executive stakeholders, acting as a strategic communications advisor to senior leaders across the business Manage and prioritize competing executive communications requests with sound judgment and effective stakeholder management Develop and oversee global external agencies and vendor relationships, ensuring high performance and strategic alignment Maintain a strong understanding of Gong’s business, competitive landscape, and market dynamics to inform communications strategy in real time Contribute to department planning, budgeting, and measurement frameworks in partnership with the team lead Benefits Mental health support resources Work from home stipend Generous vacation days Quarterly recharge company shutdowns Parental leave Employee equity Commuter & parking benefits Retirement savings Training & development programs Employee resource groups Mentorship opportunities Flexible wellness fund Additional Qualifications Comfort operating in a fast‑paced, high‑accountability environment with a bias toward action over perfection Proven experience as an executive communications strategist and ghostwriter, with a portfolio spanning multiple formats and leadership voices Prior experience working directly with and advising C‑suite executives in a communications or advisory capacity Sound strategic judgment; able to distill complexbusiness situations into clear communications recommendations under pressure 10+ years of progressive communications experience, with significant time in corporate communications roles at high‑growth technology companies or leading PR agencies serving tech clients Deep hands‑on experience managing crisis communications — from early detection through resolution and post‑incident review Outstanding creative and media skills – you have a pulse of the trending market topics and understand how to tap into those across traditional and emerging mediums Experience at or with a B2 B Saa S, AI, or global enterprise technology company strongly preferred High emotional intelligence and executive presence – you can hold a room, earn trust quickly, and navigate competing stakeholder interests with professionalism Exceptional written and verbal communications skills – among the sharpest writers in any room, with the ability to adapt voice, tone, and register across audiences and formats Demonstrated track record managing corporate communications programs at scale, including earned media strategy for major company milestones Strong project management skills; able to manage multiplehigh‑priority workstreams simultaneously without sacrificing quality #J-18808-Ljbffr