Transformation Manager - AI and Automation Specialist
2 days ago
Roda de Ter
ph3Transformation Manager - AI and Automation Specialist /h3 pPosted: 15/07/2026 /p pClosing Date: 24/07/2026 /p pJob Type: Permanent - Full Time /p pLocation: Barcelona, Spain /p pJob Category: Consulting and Strategy,IT /p h3Job Description /h3 pbWhere will your career take you next? Let’s find out together. /b /p pAt Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best‑known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all. /p pLaunched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi‑line insurers. Our family of customer‑-facing brands includes trusted names like Travel Guard, Cover‑More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long‑awaited holiday, a last‑minute business trip, or an unexpected detour, we deliver in the moments that matter. /p pbWhat you’ll be doing: /b /p pJoin Zurich Cover-More's global transformation team and help shape how AI and automation are leveraged across our business. As Transformation Manager – AI Automation Specialist, you’ll work with business and technology leaders to identify high‑impact use cases, design practical solutions, build business cases, and lead implementation from concept through delivery. This role is ideal for someone who combines strong AI and automation knowledge with structured problem‑solving, stakeholder influence, and hands‑on delivery experience. You will: /p ul liIdentify, assess, and prioritize AI and automation use cases across the business, using operational data and business priorities to focus on the highest‑value opportunities. /li liPartner with business leaders and technology teams to understand processes, pain points, and desired outcomes. /li liDesign practical AI, automation, and process improvement solutions that address business challenges and can scale across the organization. /li liBuild business cases, define success measures, and create clear execution roadmaps for prioritized initiatives. /li liLead or support delivery of AI and automation solutions, ensuring implementation, adoption, and measurable business impact. /li liTrack performance and value realization over time, using insights to refine solutions and inform future opportunities. /li liHelp build AI awareness, capability, governance, and ways of working across Zurich Cover-More. /li /ul pbWhat skills and experience you’ll bring on this journey: /b /p ul liMinimum 3 years’ experience in AI, automation, product management, solution deployment, digital transformation, or a related role. Experience working in a global or complex organization is preferred. /li liStrong working knowledge of AI and Generative AI fundamentals, including LLMs, agentic workflows, model evaluation, and responsible/scalable use of AI. /li liHands‑on familiarity with automation and orchestration tools and platforms, such as RPA, OCR, workflow automation, or comparable technologies. /li liExperience identifying, evaluating, and prioritizing business process automation opportunities. /li liAbility to translate business problems into practical, scalable technology‑enabled solutions. /li liExperience building business cases, defining outcomes, and delivering initiatives from roadmap through implementation. /li liUnderstanding of scalable AI infrastructure considerations, such as model‑agnostic architecture, data pipelines, governance, security, or integration with enterprise systems. /li liStrong stakeholder management and influencing skills, with the ability to partner with senior leaders and cross‑functional teams. /li liStructured thinker with strong project management skills and the ability to manage multiple priorities in a transformation environment. /li /ul pbWhy you’ll love working with us! /b /p pWe value optimism, caring, togetherness, reliability, results‑orientation, and forward‑thinking. /p pWe have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. /p pbJob flexibility /b. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work‑life balance with the flexibility of 3 days in the office and 2 days working from home, after an initial training period. /p pbCareer growth /b. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. /p pbDiversity and inclusion /b. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for. /p pbAppy today and let’s go to great places together! /b /p /p #J-18808-Ljbffr