Trabajos en playa en Can PicafortCrear alertas

Funciones y Actividades principales :  Atención al cliente.  Recibir a los clientes siempre con mucha amabilidad.  Promoción de spa y servicios.  Conocer perfectamente todos los servicios de carta y productos que vendemos en el spa.  Informar de los productos, servicios, componentes, beneficios, horarios, tarifas, normas de uso, ofertas y promociones.  Reservas y gestionar la planificación de tratamientos, terapeutas.  Realizar las llamadas de confirmación.  Realizar el check in, check out y procedimiento de cobros.  Realizar venta de productos.  Asegurarse del perfecto estado, de la limpieza e higiene en la recepción.  Tramitar las reservas de los tratamientos con el cliente y con el especialista.  Gestionar los cobros de servicios y ventas de los productos.  Presentar las cartas de tratamientos y productos.  Gestionar los stocks de productos, inventario.  Asignar llaves de taquillas y revisión de estas.  Gestionar el perfil de cliente, base de datos.  Desarrollar de forma correcta todos los procedimientos de operativa.  En caso de que el perfil cumpla dualidad (masajista en cabina, recepción), derivara, cuando Spa Manager u operativa de servicio lo requiera, a cabina.  Asistencia a personal de cabina cuando sea necesario, para recoger, limpiar y recibir al siguiente cliente de forma óptima.  Reposición y comprobación de lencería y desechables en taquillas y recepción. Perfil requerido  Formación Académica: o Deseable formación quiromasaje, u otras áreas de SPA.  Conocimientos específicos: o Nivel de inglés alto; valorable otros idiomas  Experiencia Profesional: o Experiencia mínima de un año en una posición similar.  Habilidades: o Vocación de Servicio (Care). o Habilidades Comunicativas e Interpersonales (Ease). o Proactividad. o Atención al detalle. o Orientación a resultados, con ambición de superar las expectativas de los clientes (Deliver). o Instinto para conocer cuándo y cómo sorprender a los clientes (Surprise). o Capacidad de trabajo en equipo y actitud hospitalaria e informal, al mismo tiempo que respetuosa y profesional.

Los restaurantes del Grupo CAN GAVELLA necesitan COCINEROS Y AYUDANTES DE COCINA! Temporada de verano en Can Picafort y Playa de Muro. Buscamos personas apasionadas por la gastronomía, con experiencia previa en cocina mediterránea, idealmente en restaurantes de playa. Aquí, no hablamos solo de mesas, platos y comandas, pero más bien de energía mediterránea y de un equipo que hace que todo fluya. Si tú también tienes ganas de formar parte de ello, eso es lo que te ofrecemos: • Jornada flexible y excelentes condiciones laborales., • Oportunidades de crecimiento en una empresa en expansión., • Trabajar frente al mar, en un ambiente que muchos ya consideran imprescindible en la isla. 4 locales, 4 conceptos, un mismo espíritu. ¡Te estamos esperando!

Funciones y Actividades principales: -Responderás a las peticiones, posibles quejas e incidencias de manera profesional para garantizar el máximo de satisfacción de nuestros clientes. -Harás de ANFITRION/A - asegurándote de que nuestros clientes disfrutan de la mejor de las experiencias durante su estancia con nosotros brindando una atención al cliente excepcional. -Implementar procedimientos que sirvan para mejorar día a día en nuestros servicios. -Formarás al personal de su equipo en el seguimiento y cumplimiento de los estándares de excelencia marcados por la compañía -Organizarás el equipo en tareas, responsabilidades, horarios, procedimientos a seguir. -Supervisarás la operativa diaria en el hotel, comprendiendo las funciones de cada departamento, roles, para un mejor apoyo. -Debes asegurarte de que los estándares de calidad de la Compañía se siguen en cada departamento. -Debes anticiparte a las expectativas de nuestros clientes, incluso superarlas, así como anticiparse a posibles incidencias o problemas que pudieran surgir, con el objetivo de solventarlos lo antes posible. -Actuarás como link entre nuestros clientes y la dirección del hotel. -Asistirás a reuniones con dirección para comentar operativa diaria y resolver desviaciones, puntos de mejora e incidencias que pudieran surgir. -Llevarás a cabo una comunicación directa con la dirección. -Deberás tener perfecto conocimiento de las medidas de emergencia, plan de evacuación, actuación en estos casos. -Trabajarás en equipo como filosofía diaria. Rol de leader. Responsable de crear un ambiente de trabajo positivo. -Estarás siempre actualizado/a sobre toda la información relacionada con el hotel, así como de todos los eventos y acontecimientos. Y, deberás mantener al equipo siempre al día. -Deberás comunicar las incidencias de forma correcta y efectiva, tomando responsabilidad de cualquier incidencia con clientes, así como su resolución junto con dirección tomando las decisiones necesarias según las exigencias de la operativa diaria. -Responderás a los emails en el correcto tiempo y forma. -Mantendrás siempre la confidencialidad de la información y datos con nuestros clientes Perfil requerido : -Formación Académica: Grado en Turismo. - Conocimientos Específicos: - Idiomas: español, inglés, alemán, valorable otros idiomas. -Manejo de herramientas tecnológicas. -Habilidades de comunicación y analíticas, para saber transmitir y empatizar cuando sea necesario con nuestros clientes. -Capacidad de liderazgo. -Experiencia Profesional: en hoteles de similar categoría, 4* o de 5* estrellas, mínima de dos años en el departamento de Guest Experience.

¡Los restaurantes del Grupo CAN GAVELLA necesitan unos HOST/HOSTESS! Temporada de verano en Can Picafort y Playa de Muro. Buscamos personas con don de gente, excelentes habilidades de comunicación y experiencia previa en recepción. Imprescindible hablar español e inglés (mallorquín y/o alemán es un plus). Serán responsables de gestionar las reservas (telefónicas y presenciales) y optimizar el flujo de clientes en el restaurante. Aquí, no hablamos solo de mesas, platos y comandas, pero más bien de energía mediterránea y de un equipo que hace que todo fluya. Si tú también tienes ganas de formar parte de ello, eso es lo que te ofrecemos: • Jornada flexible y excelentes condiciones laborales., • Oportunidades de crecimiento en una empresa en expansión., • Trabajar frente al mar, en un ambiente que muchos ya consideran imprescindible en la isla. 4 locales, 4 conceptos, un mismo espíritu. ¡Te estamos esperando!

Buscamos una Jefe/a de Reservas con experiencia en el sector hotelero para incorporarse al equipo de reservas de resorts 5 estrellas en Lanzarote Funciones principales : Gestionar las reservas y solicitudes recibidas a través de los diferentes canales de venta, supervisando la correcta introducción, modificación y actualización de reservas en el PMS. Coordinarse diariamente con el resto del equipo para asegurar el correcto funcionamiento del departamento. Gestionar disponibilidad, cierres de ventas, cupos y condiciones comerciales siguiendo las directrices establecidas. Colaborar con los departamentos implicados en la optimización de la ocupación y la experiencia del cliente. Mantener una comunicación fluida con agencias de viajes, turoperadores, OTA y clientes directos. Resolver incidencias, solicitudes especiales y consultas, ofreciendo un servicio ágil y de alta calidad. Elaborar y revisar informes de producción, ocupación y seguimiento de reservas cuando sea necesario. Velar por el cumplimiento de los procedimientos internos y de los estándares de calidad del establecimiento. Requisitos: Experiencia mínima en departamento de reservas en hoteles de 4* o 5*, preferiblemente vacacionales. Conocimiento de PMS hoteleros. Conocimientos de distribución hotelera y Revenue Management. Nivel alto de español e inglés. Se valorarán otros idiomas. Dominio de Microsoft Office, especialmente Excel. Persona organizada, resolutiva, con capacidad para trabajar en equipo y orientación al cliente. Se valorará: Experiencia en hoteles de gran capacidad. Conocimiento del mercado vacacional y de la operativa con turoperadores. Capacidad para trabajar en entornos dinámicos y con altos volúmenes de reservas. Ofrecemos: Incorporación a un hotel vacacional de 5 estrellas perteneciente a una empresa consolidada. Formación y posibilidades de desarrollo profesional. Excelente ambiente de trabajo. Beneficios y descuentos para empleados.

-Funciones y Actividades principales: 1. Limpieza de habitaciones Hacer las camas y cambiar sábanas y fundas. Limpiar y desinfectar baños (lavabos, inodoros, duchas, espejos, etc.). Aspirar, barrer y fregar suelos. Limpiar muebles, ventanas y superficies. Reposición de amenities (jabones, papel higiénico, toallas, etc.) 2. Mantenimiento del orden y presentación Verificar que todo el mobiliario esté en buen estado y colocado correctamente. En el caso que sea necesario reportar alguna incidencia, se le informa a la supervisora y se abre HUB. Detectar y reportar desperfectos o averías a mantenimiento. Asegurar que la habitación esté perfectamente presentada para el huésped. 3. Reposición y control de suministros Reponer minibar (si aplica). Reponer el CADI de limpieza con los amenities y papelería necesaria suministrar las habitaciones. Comunicar necesidades al responsable de pisos. 4. Áreas comunes Limpieza de pasillos, escaleras, ascensores, vestíbulos y otras zonas asignadas. Limpieza de exteriores del hotel: alrededores de piscinas, bares, entradas del hotel… 5. Comunicación y coordinación Reportar a la supervisora sobre habitaciones limpias y listas para ocupar, para estas trasladarlo a la recepción del hotel. Coordinarse con el personal de mantenimiento, lavandería y supervisores de pisos. Informar a las supervisoras del departamento de cualquier incidente de la habitación que impida el arreglo de esta. En las limpiezas de salidas de las habitaciones, en el caso de encontrar cualquier objetivo, informar a su supervisor/a de esto. -Formación Académica: Formación de camarero/a de pisos. -Conocimientos específicos: Español obligatorio, nivel de inglés básico; valorable otros idiomas -Experiencia Profesional: Experiencia mínima de un año en una posición similar. -Habilidades requeridas: Rapidez y eficiencia. Capacidad física y resistencia. Discreción y respeto por la privacidad del huésped. Protección de datos en los procedimientos internos del departamento, manual documental, y datos de clientes. Vocación de Servicio (Care). Habilidades Comunicativas e Interpersonales (Ease). Proactividad. Atención al detalle. Orientación a resultados, con ambición de superar las expectativas de los clientes (Deliver). Instinto para conocer cuándo y cómo sorprender a los clientes (Surprise). Capacidad de trabajo en equipo y actitud hospitalaria y formal, al mismo tiempo que respetuosa y profesional. -Otras situación requerida: Estar inscrito/a como demandante de empleo. No estar vinculado con otra empresa.

Please note that the role is based in Madrid but you'll be responsible for our Porto location so fluency in Portuguese is required. Your Mission, Should You Choose to Accept: We are one of the fastest-growing companies around and are constantly looking to improve our brand language in order to keep proving ourselves as one of the most innovative hotel brands out there. We’ll need you to take our brand language to the next level — of course, while keeping the playful, quirky, and experimental approach. You will be working with a very diverse creative team of Designers, Social Media Managers, Content Creators, PR Managers, and more. In Case You Don’t Know Who, We Are… Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What you'll do You’ll write copy for a variety of media including social, video, and offline prints You’ll work together with the Head of Communications, PR, and Social Media Manager on the overall content strategy & brand language that covers all our products (hotel, short stay, semester stay, co-working, F&B) You’ll assist the marketing team in events and press activations You’ll collaborating with the PR and marketing team to brainstorm and develop a variety of marketing materials You’ll produce a long copy (newsletters, brochures, and press releases) as well as a short copy (social media/marketing campaigns) You’ll edit and proofread written pieces before publication You’ll stay current on trends and competitors within the editorial sphere Who are you You have BSc in Marketing, English, Journalism, or a relevant field You have proven work experience as a Copywriter or similar role You have a portfolio of published articles You have an ability to fact-check long-form content pieces You have time-management skills You have excellent writing and editing skills in Portuguese and English, producing concise and grammatically correct copy. Spanish will be considered a plus. You have experience working in an international environment You understand the different language styles that appeal to various target markets. You have excellent interpersonal and communication skills You are able to work under pressure and manage workload effectively You are able to see other people's points of view and accept feedback You have an eye for detail What We Offer: The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefits stuff Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

Your Mission, Should You Choose to Accept It Mornings are your moment. You’re the person who sets the tone for the day, welcoming sleepy travellers, early-rising business guests and everyone in between. As a Breakfast Waiter/Waitress at The Social Hub, you create a relaxed, cheerful start while keeping the buffet looking sharp and the coffee flowing. You keep the room buzzing, the tables turning and the atmosphere bright. Your rhythm is quick, your smile is easy and you enjoy the simple charm of being the first friendly face guests meet. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Greet early guests with warmth and set a welcoming breakfast vibe Keep the buffet stocked, tidy and visually on point Serve coffee, drinks and à-la-carte items with speed and care React quickly to guest needs and keep the room running smoothly Share menu knowledge and offer friendly guidance Clear and reset tables efficiently so everyone finds a fresh spot Maintain a clean, organised workspace front and back of house What You’ll Have You bring a morning-friendly attitude and enjoy starting early You have hospitality experience or a strong interest in food and beverage service You communicate clearly and enjoy helping guests start their day right You multitask comfortably while keeping a calm, upbeat presence You speak English and the local language; other languages are a plus You care about presentation, cleanliness and consistency You enjoy working closely with a small, supportive team What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

SENIOR EXECUTIVE GROUPS BOOKING – LONDON HQ The Senior Executive – Group Bookings will act as the subject matter expert for all group reservations activity across the portfolio. This role is responsible for overseeing the accurate fulfilment of group allocations, rooming lists and booking requirements while providing guidance and support to Reservations Executives. Working closely with Sales and Commercial teams, the role will ensure a seamless experience for group organisers while maximising revenue opportunities and maintaining operational excellence. This role is based five days a week at our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey. Step on stage and play your part. THE WORK IN YOUR HANDS Managing the fulfilment of group bookings, ensuring rooming lists, booking allocations and contracted room blocks are processed accurately and delivered within agreed timelines Acting as the first point of escalation for Reservations Executives on group-related queries, providing guidance, support and expertise to maintain consistent service standards Partnering closely with Sales teams to ensure seamless handovers, timely communication and swift resolution of any issues affecting group organisers Monitoring group block performance, identifying at-risk allocations and escalating concerns where appropriate to protect revenue opportunities Applying group booking policies and allocation processes consistently while balancing organiser expectations with commercial objectives Identifying opportunities to improve workflows, streamline processes and enhance the overall organiser and guest experience Supporting the onboarding, training and development of team members, sharing knowledge and best practice across the department Contributing to the successful delivery of group revenue targets through effective booking management and conversion support Maintaining accurate records and ensuring all booking information is updated across relevant systems THE FIRE YOU CARRY Strong organisational skills with the ability to manage multiple group bookings and competing priorities simultaneously Excellent attention to detail and commitment to accuracy across all aspects of group fulfilment Effective communication and stakeholder management skills, with the confidence to engage with organisers, colleagues and commercial teams A collaborative approach and willingness to support, coach and develop others within the team Sound commercial awareness combined with a guest-focused mindset Strong problem-solving ability and confidence handling complex booking scenarios and escalations Ability to remain calm, organised and solutions-focused in a fast-paced environment YOUR PROVEN TRACK Previous experience within hospitality, reservations or group bookings, ideally within a senior, lead or specialist position Strong understanding of group contracts, room allocations, booking systems and fulfilment processes Experience working with corporate, event or group business segments Proven ability to manage high volumes of bookings while maintaining exceptional levels of accuracy and service Experience collaborating with Sales, Revenue or Commercial teams to support business objectives Demonstrated ability to support colleagues through coaching, training or mentoring activities WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on creating meaningful commercial impact, you’ll do well here. We value leaders who can inspire teams, drive performance and help shape the future direction of our brands. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach, strong leadership instincts and the ambition to grow alongside us.

ACCOUNTS RECEIVABLE SUPERVISOR - LONDON HQ The Accounts Receivable Supervisor is a hands on position responsible for the delivery and supervision of core Accounts Receivable tasks including invoicing, payment allocations, file upload reviews, customer billing queries and guest / trade receivable ledger reconciliations. Reporting into the Accounts Receivable Manager, the role is critical to supporting our hotel operators, maintaining strong guest and corporate client relationships and ensuring compliance with company policies. This is an executional role for someone with hospitality experience, who enjoys working in high performing teams and has a strong attention to detail. This role is based at our London Bridge office 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS As Supervisor you will be responsible for the oversight of day-to-day team tasks including overseeing the teams Inbox. You will act as a point of escalation for queries and be asked to deliver more complicated tasks and resolve more complex issues. Invoicing - support the issuance of corporate customer invoicing. Ensure compliance with tax rules including e-invoicing requirements as required by jurisdiction. Customer billing queries - Enable responses to customer billing queries. Respond as the first level of escalation in any Accounts Receivable disputes, engaging with internal and external stakeholders to strengthen relationships and positive outcomes. Payment allocations – support the allocation of customer payments and commission invoices (when settled net). Reconciliation of non-room revenue portals including payment reconciliations. E.g. vending machines. File upload reviews – oversight for PMS / non-room revenue uploads to finance system to ensure they load and are accurate. Guest / trade receivable reconciliations – review ledgers in the finance system and ensure appropriately reconciled to PMS, investigating and resolving queries when applicable. Complete detailed ledger analysis, ensuring the team are creating transactions correctly to increase receivable ledger health and reduce open balances. Become the SME for the ‘enquiry to cash’ process at Edyn, be an expert on the core Accounts Receivable processes and systems and support any relevant business wide change programs. You will provide training to the team and any new joiners. Act as a deputy in the absence of the Accounts Receivable Manager during any leave periods. Provide support on BAU processing and tasks as and when required e.g. annual leave and sickness. THE FIRE YOU CARRY A track record of problem solving, getting to the bottom of an issue and establishing a sustained solution Great attention to detail and accuracy – working consistently to a high standard Organised and able to appropriately prioritise conflicting priorities Strong communication and interpersonal skill. Thrive in team environment Intermediate to Advanced MS Office skills. YOUR PROVEN TRACK Experience working with PMS systems for multi-site hotels (e.g. MEWS, Opera) for 2+ years Experience using financial Systems (e.g. NetSuite, Oracle, SAP) Preferred AAT level 4 or equivalent Preferred experience working multi-jurisdiction environment Preferred experience of supervising a team Preferred experience as project SME with examples of practical problem solving WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

OPERATIONS MANAGER – LOCKE TOWER BRIDGE We’re seeking a driven Operations Manager to support our hotel operations and deliver an exceptional guest experience. Reporting into the General Manager, you will be responsible for the day-to-day running of the hotel, ensuring all departments operate smoothly and consistently meet the highest standards of service. Working closely with teams across Front Office, Housekeeping, Food & Beverage, and Maintenance, you will drive efficiency, performance, and guest satisfaction. We’re looking for a hands-on leader who leads by example, inspires their team, and creates a positive, high-performing culture. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passionate about hotel operations and delivering exceptional guest experiences Strong leadership and people management skills Excellent communication, coaching and problem-solving abilities Exceptional financial acumen and understanding of hotel revenue streams Knowledge of PMS, POS and operational software Ability to work under pressure and adapt to changing priorities Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment YOUR PROVEN TRACK Bachelor’s degree in hospitality management or related field (preferred) Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Descripción En Pure Salt Luxury Hotels estamos en búsqueda de un/a Ayudante de Camarero/a para unirse a nuestro equipo en nuestro restaurante Mikel & Pintxos * situado en Playa de Palma. Como Ayudante de Camarero/ a en nuestro restaurante, tendrás que realizar labores auxiliares con cierta autonomía y responsabilidad en la participación junto con los camareros en el servicio y venta de alimentos y bebidas con el objetivo de alcanzar el máximo nivel de calidad y satisfacción del cliente. Tus tareas serán... Conservar adecuadamente la zona y utensilios de trabajo. Preparar áreas de trabajo para el servicio. Atención al cliente. Preparar el montaje del servicio, mesa, tableros para eventos, sillas, aparadores o cualquier otro mobiliario o enseres de uso común en las zonas habilitadas. Transporte y almacenamiento de mercancías. Colaboración en el servicio de alimentos y bebidas requeridas en las zonas habilitadas. Disposición del ajuar preciso mediante la reposición necesaria de cristalería, vajilla, cubertería y lencería. Cumplir con las normas en materia de calidad, medioambiente y prevención de riesgos laborales vigentes. Qué ofrecemos: Formar parte de un equipo altamente profesional y apasionado por el sector de la hospitalidad. Oportunidades de crecimiento y desarrollo continuo dentro de una cadena hotelera en expansión. Un entorno de trabajo dinámico en una de las localidades más exclusivas de Mallorca. Condiciones laborales competitivas y beneficios asociados al puesto. Contrato temporal por sustitución. Jornada completa y 2 días libres a la semana. Incorporación aproximada a finales de junio En Pure Salt Luxury Hotels, valoramos a cada miembro de nuestro equipo y estamos comprometidos con la diversidad y la inclusión. Animamos a todos los candidatos calificados a postularse, independientemente de su origen, género o situación personal. ¡Esperamos recibir tu solicitud! Requisitos Serás el candidato ideal si... Experiencia de 1 año. Formación: FP medio en servicios en Restauración. Competencias: Flexibilidad, actitud proactiva y ganas de aprender, sociabilidad, iniciativa, orientación al cliente, trabajo en equipo. Nivel de inglés Intermedio-Alto. Se valorará positivamente conocimientos de Alemán. Experiencia llevando bandeja y de runner de comida/bebida.

OPERATIONS ASSISTANT – LONDON HQ We are looking for a proactive and organised Operations Assistant to support our Operations team at Head Office. This is a great opportunity for someone looking to build a career in hotel operations, gaining exposure to multi-site hospitality management across the UK and Europe. You will play a key role in supporting day-to-day operational activity, liaising with hotels, and helping ensure smooth communication between Head Office and on-property teams. This role is based five days a week in our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Provide administrative and operational support to the Operations team Act as a point of contact between Head Office and hotel teams Assist with reporting, data tracking, and performance updates Support the coordination of operational projects and initiatives Help maintain operational standards, procedures, and documentation Assist with new hotel openings and refurbishments where required Arrange travel, meetings, and logistics for the Operations team Handle ad hoc tasks to support the wider business THE FIRE YOU CARRY Highly organised with strong attention to detail Excels in a fast-paced, dynamic environment with a strong entrepreneurial spirit. Excellent communication skills, both written and verbal Confident using Microsoft Office (Excel, Word, PowerPoint) Able to manage multiple tasks and priorities in a fast-paced environment A team player with a proactive and flexible approach Previous experience in hospitality, operations, or administration is desirable but not essential Interest in hotel operations and working with international teams WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Descripción En Pure Salt Luxury Hotels estamos en búsqueda de un/a Ayudante de Camarero/a para unirse a nuestro equipo en nuestro restaurante Mikel & Pintxos * situado en Playa de Palma. Como Ayudante de Camarero/ a en nuestro restaurante, tendrás que realizar labores auxiliares con cierta autonomía y responsabilidad en la participación junto con los camareros en el servicio y venta de alimentos y bebidas con el objetivo de alcanzar el máximo nivel de calidad y satisfacción del cliente. Tus tareas serán... Conservar adecuadamente la zona y utensilios de trabajo. Preparar áreas de trabajo para el servicio. Atención al cliente. Preparar el montaje del servicio, mesa, tableros para eventos, sillas, aparadores o cualquier otro mobiliario o enseres de uso común en las zonas habilitadas. Transporte y almacenamiento de mercancías. Colaboración en el servicio de alimentos y bebidas requeridas en las zonas habilitadas. Disposición del ajuar preciso mediante la reposición necesaria de cristalería, vajilla, cubertería y lencería. Cumplir con las normas en materia de calidad, medioambiente y prevención de riesgos laborales vigentes. Qué ofrecemos: Formar parte de un equipo altamente profesional y apasionado por el sector de la hospitalidad. Oportunidades de crecimiento y desarrollo continuo dentro de una cadena hotelera en expansión. Un entorno de trabajo dinámico en una de las localidades más exclusivas de Mallorca. Condiciones laborales competitivas y beneficios asociados al puesto. Contrato fijo discontinuo Jornada completa y 2 días libres a la semana. Incorporación aproximada en 15 días En Pure Salt Luxury Hotels, valoramos a cada miembro de nuestro equipo y estamos comprometidos con la diversidad y la inclusión. Animamos a todos los candidatos calificados a postularse, independientemente de su origen, género o situación personal. ¡Esperamos recibir tu solicitud! Requisitos Serás el candidato ideal si... Experiencia de 1 año. Formación: FP medio en servicios en Restauración. Competencias: Flexibilidad, actitud proactiva y ganas de aprender, sociabilidad, iniciativa, orientación al cliente, trabajo en equipo. Nivel de inglés Intermedio-Alto. Se valorará positivamente conocimientos de Alemán. Experiencia llevando bandeja y de runner de comida/bebida.

Citadines Holborn-Covent Garden is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist , we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott , Citadines , lyf , Oakwood , Somerset , The Crest Collection , The Unlimited Collection , Fox , Harris , POP! , Preference , Quest , Vertu and Yello . Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving

Your Mission, Should You Choose to Accept It You’re the behind-the-scenes hero who makes events feel seamless. As a Meeting & Events Waiter/Waitress at The Social Hub, you help transform spaces, guide guests through their day and keep everything running with a calm, confident presence. From corporate sessions to creative workshops and community gatherings, no two days look the same. You set the atmosphere, support the flow and stay a step ahead of what guests need. You’ll work closely with the wider team to create events that feel smooth and well cared for. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Set up meeting and event spaces according to event plans Welcome groups and guide them through the event with confidence Serve food, drinks and coffee-break items with a friendly, polished approach Communicate with colleagues to keep timing and flow on point Keep spaces clean, organised and ready for the next session React quickly to special requests or last-minute changes Support post-event breakdown, resets and end-of-day tasks What You’ll Have You bring hospitality experience or a strong interest in supporting events You communicate clearly with guests, organisers and colleagues You enjoy structured tasks like setups as much as active service You adapt quickly to changing schedules and group needs You speak English and Spanish; extra languages help in event settings You’re attentive, organised and calm under pressure You enjoy working as part of a collaborative, friendly team What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your Mission, Should You Choose to Accept It… Do you have a passion for food and a hunger to grow your kitchen skills? As a Commis at The Social Hub, you’ll be the right hand to our senior chefs, supporting everything from mise-en-place to plating up the final dish. This role is all about learning on the job. Perfect for culinary school grads or entry-level pros ready to dive into a fast-paced, collaborative kitchen. You’ll work alongside a talented and supportive team, gaining hands-on experience and building the foundations for a solid culinary career. From daily prep to service rushes, your effort will be key to creating delicious guest experiences. We believe great food starts with great teamwork, so come ready to grow, get your hands dirty, and have fun along the way. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Assist with food preparation, mise-en-place, and kitchen setup across sections. Follow recipes and directions closely, delivering dishes with accuracy and consistency. Support plating during service, keeping things fast, clean, and delicious. Work closely with senior chefs and kitchen porters to keep the kitchen running smoothly. Help with cleaning routines and follow hygiene standards to the letter. Store and label ingredients properly while helping to manage food stock and rotation. Maintain a tidy station and pitch in wherever needed. Uphold all health and safety practices. What You’ll Have Some experience in a professional kitchen, or recently completed culinary school. Basic knowledge of kitchen tools, cooking techniques, and hygiene practices. A strong work ethic: reliable, on time, and ready to roll up your sleeves. A learning mindset: open to feedback and eager to improve. A team-first attitude with respectful communication. A sense of pride in supporting food quality and the guest experience. Fluency in Spanish, English is a plus! What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your Mission, Should You Choose to Accept It Some people organise events. You create moments people talk about long after they leave the room. As our Member Programme Intern, you’ll help shape the social side of our member spaces, bringing together inspiring talks, creative sessions, wellness moments and community experiences that people actually want to show up for. You’ll be part planner, part host, part ideas machine, working closely with the team to turn concepts into packed-out events and memorable experiences. One day you’ll be coordinating speakers and building buzz around an upcoming event, the next you’ll be rearranging chairs five minutes before doors open and loving every second of it. This is the kind of role where curiosity, creativity and people skills matter just as much as organisation. If you get energy from bringing people together and making spaces feel alive, this one’s got your name on it. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Help plan and run community events, workshops and social programming Coordinate with speakers, partners and guests to bring events to life Manage event logistics including scheduling, setup, communications and app updates Welcome attendees and help create a great atmosphere on event days Gather feedback after events and spot ways to make the next one even better Brainstorm fresh ideas that fit our community and culture Jump in wherever needed to keep things running smoothly What You’ll Have You are currently enrolled in a Bachelor's or Master's degree at a European University You are studying Hospitality, Business, Marketing, Sales or something similar You bring positive energy and love connecting with people You are organised and comfortable juggling multiple things at once You have strong communication skills and feel confident reaching out to others You enjoy teamwork but are equally happy taking initiative You are fluent in Spanish and English. Extra languages are always welcome You are available for a full-time internship for 6 months What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Funciones y actividades principales: Organizar y coordinar a todo el personal del departamento optimizando los recursos humanos y materiales que el hotel proporciona. Apoyar en la confección de los turnos, vacaciones y horarios del personal a su cargo, informando de las altas y bajas médicas y faltas. Asegurar la buena imagen y excelencia de trato al cliente de su equipo. Controlar el servicio y atención al cliente de los camareros/as bajo su responsabilidad durante cada servicio de restaurante y bares o en otro tipo de eventos que el hotel pudiera organizar, marcando el ritmo de trabajo y supervisando el mismo. Realizar brefings previos a cada servicio con la plantilla. Amplio conocimiento de coctelería y destilados. Supervisar check lists de revisión de procedimientos y supervisar su correcta ejecución. Supervisar la facturación diaria de los puntos de venta asignados. Recibir a la clientela del bar del hotel e invitarles a sentarse en el mismo, asesorando sobre los diferentes productos de la carta y recogiendo las diferentes peticiones de clientes para darles un servicio adaptado y personalizado a sus necesidades. Atender las quejas y sugerencias de los clientes y colaboradores Controlar el inventario de productos y materiales, identificando a partir del stock existente y de los consumos previstos en base a la ocupación, las necesidades y realizando las solicitudes necesarias al departamento de Economato. Asegurarse que se cumplen los estándares de servicio. Difundir las normas de calidad y supervisar a su personal a su cumplimiento. Cumplir y velar por que el equipo a su cargo cumpla toda la normativa relativa a APPCC y estándares de calidad marcados por el hotel. Cumplimiento de los compromisos de sostenibilidad marcados por el hotel: reciclado, consumos energéticos, etc. Colaborar con la gestión integral de los diferentes puntos de venta de F&B (restaurantes, bares, eventos) Supervisar el estado de limpieza de todos los puntos de venta de F&B, así como los equipos de trabajo Controlar los inventarios, revisión de pedidos y llevando control de los stocks de material y bebidas Tomar comanda cuando lo estima oportuno o las necesidades del trabajo lo requieren Atender personalmente aquellas mesas que por su categoría o importancia lo precisan Informar a la dirección de las tendencias de los diferentes artículos de F&B en cuanto a venta, rotación, aceptación por parte del cliente etc. Analizar y gestionar los informes de TPV. Participar en la venta asesorando al cliente. Perfil requerido: Formación Académica: Grado Medio o Superior en Hostelería, especialidad en servicios. Conocimientos Específicos: Líder en orientación al cliente, gestión de equipos y orientación a objetivos. Formación específica en seguridad e higiene alimentaria... Planificación y dirección de servicios en restauración. Protocolo y normas de atención al cliente. Conocimiento medio-alto de inglés. Conocimientos técnicos relacionados con el puesto: protocolo, enología, gestión de costes, servicio de alto nivel, decoración, etc. Experiencia Profesional: Experiencia mínima de 2 años como maître en un hotel de similares características.

Funciones y Actividades principales: El segundo maître forma parte de la dirección del servicio de los restaurantes y bares con los que cuenta el hotel. Sus funciones principales son las de prestar apoyo al primer maître en las siguientes tareas:  Organizar y coordinar a todo el personal del departamento optimizando los recursos humanos y materiales que el hotel proporciona.  Apoyar en la confección de los turnos, vacaciones y horarios del personal a su cargo, informando de las altas y bajas médicas y faltas.  Asegurar la buena imagen y excelencia de trato al cliente de su equipo.  Controlar el servicio y atención al cliente de los camareros/as bajo su responsabilidad durante cada servicio de restaurante y bares o en otro tipo de eventos que el hotel pudiera organizar, marcando el ritmo de trabajo y supervisando el mismo.  Realizar briefings previos a cada servicio con la plantilla.  Implementar check lists de revisión de procedimientos y supervisar su correcta ejecución.  Supervisar la facturación diaria de los puntos de venta asignados.  Recibir a la clientela del restaurante del hotel e invitarles a sentarse en el mismo, asesorando sobre los diferentes productos del restaurante y recogiendo las diferentes peticiones de clientes para darles un servicio adaptado a sus necesidades.  Atender las quejas y sugerencias de los clientes y colaboradores  Controlar el inventario de productos y materiales, identificando a partir del stock existente y de los consumos previstos en base a la ocupación, las necesidades y realizando las solicitudes necesarias al departamento de Economato.  Asegurarse que se cumplen los estándares de servicio.  Difundir las normas de calidad y animar a su personal a su cumplimiento.  Cumplir y velar por que el equipo a su cargo cumpla toda la normativa relativa a APPCC y estándares de calidad marcados por el hotel.  Cumplimiento de los compromisos de sostenibilidad marcados por el hotel: reciclado, consumos energéticos, etc.  Responsabilizarse de la gestión integral de los diferentes puntos de venta de F&B (restaurantes, bares, eventos)  Supervisar el estado de limpieza de todos los puntos de venta de F&B, así como los equipos de trabajo  Controlar los inventarios, revisión de pedidos y llevando control de los stocks de material y bebidas  Tomar comanda cuando lo estima oportuno o la necesidades del trabajo lo requieren  Atender personalmente aquellas mesas que por su categoría o importancia lo precisan  Informar a la dirección de las tendencias de los diferentes artículos de F&B en cuanto a venta, rotación, aceptación por parte del cliente etc.  Analizar y gestionar los informes de TPV  Participar en la venta asesorando al cliente Perfil requerido  Formación Académica: o Grado Medio o Superior en Hostelería, especialidad en servicios.  Conocimientos Específicos: o Líder en orientación al cliente, gestión de equipos y orientación a objetivos. o Formación específica en seguridad e higiene alimentaria. o Planificación y dirección de servicios en restauración. o Protocolo y normas de atención al cliente. o Conocimiento medio-alto de inglés. o Conocimientos técnicos relacionados con el puesto: protocolo, enología, gestión de costes, servicio o de alto nivel, decoración, etc.  Experiencia Profesional: o Experiencia mínima de 2 años en un hotel de similares características.

Your Mission, Should You Choose to Accept It As our Night Front Office Host, you’re the calm, confident presence that keeps our hotel running while the city sleeps. You greet late arrivals with warmth, help guests settle in and make the night feel safe, smooth and friendly. You own the lobby overnight, keeping everything tidy and welcoming. While others wind down, you take charge of check-ins, and those unexpected moments that make night shifts memorable. You’re the person guests rely on when they need help at 2AM, and the one who hands them a smile before sunrise. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Welcome late-night guests and create a safe, relaxed atmosphere Handle check-ins, payments, reports and night processes with accuracy Keep the lobby clean, organized and comfortable throughout the night Support guests with questions, special requests and unexpected issues Monitor the building and flag anything unusual or urgent Prepare morning handovers and share guest insights with the day team Work closely with Housekeeping and Maintenance when needed Promote The Social Hub spaces and experiences when relevant What You’ll Have You have 1-3 years of experience in hospitality or a similar guest-facing role You bring a calm, friendly presence that makes guests feel safe at night You’re comfortable working night shifts on a regular schedule You know how to use Mews You’re proactive, reliable and great at solving things independently You handle quieter hours and busy moments with the same steady energy You’re comfortable using digital systems like PMS, kiosks and messaging tools You communicate clearly in English and Spanish You’re a team player who gives clear handovers and supports smooth operations What We Offer: The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Descripción ¿Estás buscando una nueva oportunidad laboral? En Mac Hotels estamos en búsqueda de un/a Camarero/a Pisos para unirse a nuestro equipo en el Hotel Paradiso Garden 4* situado en Playa de Palma. Como Camarero/a de Pisos en nuestro hotel, tendrás que realizar labores de limpieza y puesta a punto de habitaciones, zonas nobles y áreas comunes consiguiendo la calidad y aplicando las normas de seguridad e higiene establecidas. ¿Qué tendrás que hacer en tu día a día? Mantener en perfecto estado de limpieza y orden las habitaciones, office, zonas comunes y las distintas dependencias del mismo. Atención diligente a las peticiones de los clientes. Organizar el office, realizar inventarios de existencias y registros de reposiciones. Notificar al departamento correspondientes los desperfectos y anomalías detectadas en las habitaciones. Colaboración con otros departamentos para la resolución de incidencias y confirmar la planificación del trabajo. Actuar según las normas de seguridad, higiene y salud que afectan al puesto y al proceso en las condiciones adecuadas para prevenir los riesgos personales y medioambientales. Qué ofrecemos: Formar parte de un equipo altamente profesional y apasionado por el sector de la hospitalidad. Oportunidades de crecimiento y desarrollo continuo dentro de una cadena hotelera en expansión. Un entorno de trabajo dinámico en una de las localidades más exclusivas de Mallorca. Condiciones laborales competitivas y beneficios asociados al puesto. Contrato Temporal. Jornada completa y 2 días libres a la semana. En Mac Hotels, valoramos a cada miembro de nuestro equipo y estamos comprometidos con la diversidad y la inclusión. Animamos a todos los candidatos calificados a postularse, independientemente de su origen, género o situación personal. ¡Esperamos recibir tu solicitud! Requisitos Serás el candidato ideal si... Formación: Graduado/a en ESO Competencias: Preocupación por el orden y la calidad, Excelencia, integridad y orientación al cliente. Experiencia de limpieza en hoteles. Se valorará positivamente nociones de inglés

Descripción ¿Eres un apasionado del servicio y la excelencia en la atención al cliente? ¿Te gustaría formar parte de un equipo comprometido con ofrecer una experiencia única en un entorno exclusivo? En Mac Hotels estamos en búsqueda de un/a Recepcionista para nuestro Hotel 4* Paradiso Garden situado en Playa de Palma. Responsabilidades: Como Recepcionista, serás el encargado/a gestionar la planificación general de alojamientos asegurando la correcta prestación de servicios y la ejecución de acciones propias a fin de garantizar la máxima satisfacción del cliente y de los objetivos organizacionales Las principales responsabilidades incluyen: Atención de entrada y salida de clientes. Reserva y contratación de los servicios solicitados por los clientes. Elaborar el tratamiento informático de reservas, check-in, check-out, comunicaciones internas y externas. Gestión de cobro de clientes. Información y colaboración con el resto de departamentos. Recibir a visitantes externos. Registrar incidencias y satisfacer las demandas de los clientes. Cumplir con las normas en materia de calidad, medioambiente y prevención de riesgos laborales existentes en la empresa. Perfil del candidato/a: Buscamos a un/a profesional con un fuerte sentido de la hospitalidad y con experiencia en el sector de gran lujo. Los requisitos mínimos son: Mínimo 3 años de experiencia posiciones similares dentro del sector de la hostelería, preferiblemente en hoteles de cuatro estrellas. Poseer el título FP Superior en Gestión de Alojamiento Turístico o Administración y finanzas o similar. Se valorará positivamente tener el Grado en Turismo y Hostelería. Imprescindible tener un nivel alto de inglés y Alemán . Se valorará positivamente conocimiento en Avalon. Conocimiento profundo de técnicas de atención al cliente y manejo de sistemas de gestión hotelera (PMS) Preocupación por el orden y la calidad, curiosidad y eficacia para la búsqueda de información, proactividad y dinamismo. Excelentes habilidades de resolución de problemas y capacidad de trabajo en equipo. Pasión por el servicio y búsqueda constante de la mejora en la experiencia del cliente Qué ofrecemos: Formar parte de un equipo altamente profesional y apasionado por el sector de la hospitalidad. Formación continua y oportunidades de crecimiento y desarrollo continuo dentro de una cadena hotelera en expansión. Un entorno de trabajo dinámico en una de las localidades más exclusivas de Mallorca. Condiciones laborales competitivas y beneficios asociados al puesto. Contrato Fijo Discontinuo. Jornada completa y 2 días libres a la semana. Incorporación inmediata Si eres un profesional de recepción apasionado por la atención al cliente y deseas formar parte de un hotel que opera en un entorno impresionante en Mallorca, ¡te invitamos a considerar esta oportunidad!

HEAD OF FINANCE – EUROPE – LONDON HQ The Head of Finance – Europe is a hands on position responsible for the financial support of Locke’s European hotel operations providing financial reporting, planning & analysis. Reporting into the VP – Finance, the role is critical to supporting our hotel operators and enabling financial performance. This is a strategic leadership role for someone with hotels experience who enjoys working in high performing teams. This role is based at our London Bridge office 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels - we create spaces with character and intent. What began as a small UK aparthotel portfolio has grown into a design-led European collection. As we evolve our brand, we’re creating spaces that feel contemporary, distinctive, and full of atmosphere. Locke leads with bold expression, while Cove by Locke offers a quieter, more refined take. Guests come to rest, work, or escape. Comfort is a given, but we aim to create memorable moments and bring back the sense of mood hospitality often lost. This is our backdrop. Step on stage and play your part. THE WORK IN YOUR HANDS Financial Planning, Forecasting, Reporting & Analysis: Oversee the reporting of European hotel operations to monthly close deadlines, the review of property level P&Ls including variance analysis, commentary and insight on financial results including a curiosity to investigate and challenge performance and develop turnaround actions plans. Ongoing property profitability analysis and review tracking financial KPIs, benchmarking internal and external data sources and identify key trends, risks, and opportunities. Support the hotel operations in the monthly reforecasting and annual budgeting processes for the European hotels, aligning financial plans with the company’s strategic objectives. Prepare and present detailed financial reports and insights to senior management and key stakeholders, ensure alignment and standardization across region. Business Partnering: Ensure team act as primary points of contact for European General Managers. Unlock issues they are facing and respond urgently to enable business continuity. Partner with operational leadership to develop and implement financial strategies that align with overall company goals and drive profitability. Support the development and evaluation of business cases for new projects, investments, and initiatives. Support the timely execution of these initiatives. Supports sourcing and commercial strategies by contributing to tenders, contract negotiations, and supplier optimisation. Financial Control: Ensure robust financial reporting and control to enable the accurate reporting of hotel transactions Approve financial transactions across the business in-line with appropriate authority levels Review and authorize bank payments in-line with business processes Promotes financial understanding across the business, upskilling stakeholders and ensuring compliance with risk and control frameworks through guidance and oversight. Leadership: Deliver direct management of 2 person team providing training and development opportunities to enhance the financial acumen and skills of the team. Builds strong, collaborative relationships across finance, operations, and commercial teams to align goals and improve outcomes. Lead and mentor finance professionals, fostering a culture of continuous improvement and high performance. Drive cross-functional collaboration and knowledge sharing within the finance department. THE FIRE YOU CARRY Confident manner and ability to work well under pressure A track record of problem solving Great attention to detail and accuracy – working consistently to a high standard Excellent organisation and prioritisation skills Strong communication and interpersonal skills YOUR PROVEN TRACK Bachelor's degree Qualified Accountant 7+ years of post-qualified experience in finance, including significant experience in financial reporting, analytics and control Extensive experience (5 years +) in Hotels is mandatory Proven leadership experience with a track record of managing and developing finance teams. Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. Proficiency in financial analysis, ERP systems, and advanced Excel Strong knowledge of financial regulations, accounting standards, and internal controls. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Descripción En Pure Salt Luxury Hotels estamos en búsqueda de un/a Ayudante de Camarero/a para unirse a nuestro equipo en nuestro emblemático Hotel Pure Salt Garonda 5* situado en Playa de Palma. Como Ayudante de Camarero/a en nuestro hotel, tendrás que realizar labores auxiliares con cierta autonomía y responsabilidad en la participación junto con los camareros en el servicio y venta de alimentos y bebidas con el objetivo de alcanzar el máximo nivel de calidad y satisfacción del cliente. Tus tareas serán... Conservar adecuadamente la zona y utensilios de trabajo. Preparar áreas de trabajo para el servicio. Atención al cliente. Preparar el montaje del servicio, mesa, tableros para eventos, sillas, aparadores o cualquier otro mobiliario o enseres de uso común en las zonas habilitadas. Transporte y almacenamiento de mercancías. Colaboración en el servicio de alimentos y bebidas requeridas en las zonas habilitadas. Disposición del ajuar preciso mediante la reposición necesaria de cristalería, vajilla, cubertería y lencería. Cumplir con las normas en materia de calidad, medioambiente y prevención de riesgos laborales vigentes. Qué ofrecemos: Formar parte de un equipo altamente profesional y apasionado por el sector de la hospitalidad. Oportunidades de crecimiento y desarrollo continuo dentro de una cadena hotelera en expansión. Un entorno de trabajo dinámico en una de las localidades más exclusivas de Mallorca. Condiciones laborales competitivas y beneficios asociados al puesto. Contrato sustitución de larga duración Jornada completa y 2 días libres a la semana. En Pure Salt Luxury Hotels, valoramos a cada miembro de nuestro equipo y estamos comprometidos con la diversidad y la inclusión. Animamos a todos los candidatos calificados a postularse, independientemente de su origen, género o situación personal. ¡Esperamos recibir tu solicitud! Requisitos Serás el candidato ideal si... Experiencia de 1 año. Formación: FP medio en servicios en Restauración. Competencias: Flexibilidad, actitud proactiva y ganas de aprender, sociabilidad, iniciativa, orientación al cliente. Ingles Intermedio-Alto. Se valorará positivamente conocimientos de Alemán.

Your Mission, Should You Choose to Accept It You know that great brands don't just show up. They show up everywhere, consistently, creatively, and in ways people remember. As our Regional Marketing Manager Iberia, you'll be the driving force behind The Social Hub's brand presence across Madrid, Barcelona, San Sebastián, and Porto. You'll bring global campaigns to life locally, create moments that get people talking, and turn ideas into experiences that attract members, guests, and communities alike. From bold activations and PR opportunities to local partnerships and city-wide buzz, you'll make sure our brand feels relevant, exciting, and impossible to ignore. You'll work closely with teams across marketing, operations, commercial, product, and community to connect the dots and create real impact. You'll also lead and inspire a talented regional team while helping shape the future of one of Europe's most exciting hospitality brands. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Shape and roll out regional marketing strategies that bring our global brand vision to life across Iberia Create and manage campaigns that drive awareness, engagement, bookings, memberships, and commercial results Build strong local partnerships, sponsorships, events, and activations that keep The Social Hub front of mind Lead regional PR efforts together with agency partners and communications teams Guide the social media and digital marketing approach across your region Track campaign performance, spot opportunities, and turn insights into smarter marketing decisions Coach and support a team of Marketing Coordinators, helping them grow and do their best work Travel between hubs when needed to stay connected to the local communities and teams What You'll Have You have 7+ years of experience in a regional marketing role, ideally within hospitality, travel, lifestyle, or consumer brands You bring experience developing marketing strategies and turning them into campaigns that deliver results You have strong knowledge of digital marketing, social media, content, and email marketing You bring experience working with PR agencies, media relations, and local partnerships You have a data-driven mindset and know how to use insights to improve performance and ROI You have excellent communication skills and enjoy bringing people together around a shared goal You speak fluent English and Spanish What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth. Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? Reporting to and supporting the Assistant General Manager, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Right on the edge of the City, minutes from St Paul’s Cathedral, and just across the Millennium Bridge from Tate Modern, London hotel locations don’t get much better than this. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

The Lead Trainer will play a key role in elevating service quality across the London chauffeur fleet. As we continue to grow in one of Europe’s most recognisable markets, this role is essential to ensuring every chauffeur consistently delivers Wheely’s service Standards. The position focuses on delivering engaging training to chauffeurs, while managing and adapting learning content to fit the London market. The Lead Trainer will assess chauffeurs’ performance, provide clear and constructive feedback, and lead effective 1:1 coaching sessions. Acting as the voice of the chauffeur, the Lead Trainer will also serve as the local expert - supporting chauffeurs, answering questions, and ensuring they have the knowledge and guidance needed to deliver exceptional service. This role offers the opportunity to directly shape service excellence and enhance the overall passenger experience in London. Responsibilities Be responsible for the delivery of training for Wheely chauffeurs in providing a five star luxury customer experience. You will need to be engaging, credible and an exceptional facilitator to embed knowledge & hone the skills of the team. You will also be responsible for maintaining content & the creation of country specific learning initiatives. Be the voice of the chauffeur — the subject-matter expert, communicating with chauffeurs, and answer any questions or queries Assess chauffeurs against Wheely Standards, followed by effectively delivered feedback to improve performance during coaching, 1:1 trainings Partner with peers in other regions to continuously improve the processes, ensuring the passenger expectations are consistently being exceeded.

JOIN OUR TEAM! …as Assistant Director of Room s at The Ritz-Carlton Tenerife, Abama. Who are we looking for? Are you passionate about leading high-performing teams and creating exceptional guest experiences? As Assistant Director of Rooms , you will play a key role in overseeing the daily operations of the Rooms Division, ensuring service excellence, operational efficiency, and full compliance with The Ritz-Carlton Gold Standards. We are looking for an inspiring and results-driven leader with a strong luxury hospitality background who is committed to developing talent, enhancing the guest journey, and collaborating across departments to deliver memorable experiences at every touchpoint. Your responsibilities include… Support the Director of Rooms in overseeing the day-to-day operations of the Rooms Division, including Front Office, Housekeeping, Concierge, Bell Services, Guest Relations Ensure all departments consistently deliver exceptional service in accordance with The Ritz-Carlton and Marriott International brand standards. Lead, coach, motivate, and develop departmental leaders and Ladies and Gentlemen, fostering a culture of engagement, accountability, and continuous improvement. Drive guest satisfaction by ensuring personalized service, anticipating guest needs, and resolving concerns promptly and professionally. Monitor operational performance, guest satisfaction metrics, and quality indicators, implementing action plans to achieve and exceed established goals. Collaborate closely with Food & Beverage, Engineering, Sales & Marketing, Finance, Human Resources, and other departments to ensure seamless resort operations. Assist in managing departmental budgets, labor productivity, scheduling, and operational expenses while maintaining the highest service standards. Ensure compliance with all company policies, health and safety regulations, data privacy requirements, and operational procedures. Support internal and external audits, quality assurance initiatives, and continuous improvement projects across the Rooms Division. Serve as an operational leader during daily resort activities, providing guidance, visibility, and support to both guests and employees. Act on behalf of the Director of Rooms during their absence, ensuring business continuity and effective operational decision-making. What we're looking for… Previous leadership experience within the Rooms Division, preferably as an Assistant Director of Rooms, Front Office Manager, Rooms Division Manager, or in a similar management role. Proven experience in luxury hotels or Forbes Five-Star/Five-Star resort environments. Strong leadership and people development skills with the ability to inspire, coach, and build high-performing teams. Outstanding communication, organizational, and problem-solving abilities. Strong business acumen with experience managing operational performance, labor productivity, and guest satisfaction. Proficiency in Opera PMS (or equivalent property management systems) and Microsoft Office applications. Fluency in English is required; Spanish is highly preferred. Additional languages are considered an asset. Valid authorization to work in Spain. How we inspire you… Join our team and become part of a culture where exceptional service begins with exceptional people. At The Ritz-Carlton, every Ladies and Gentlemen creates memorable experiences that leave a lasting impression on our guests. Competitive compensation package. Career development opportunities within Marriott International. Global mobility and international career opportunities. Marriott Explore Rate for associates, friends, and family worldwide. Employee discounts on food and beverage offerings. Comprehensive learning and development programs through Marriott's global training platforms. Employee dining facilities. Uniforms provided and professionally laundered. Recognition and appreciation programs. Team-building activities and associate celebrations. Corporate social responsibility and community engagement initiatives. If you are ready to elevate your career and become part of one of the world's most recognized luxury hospitality brands, we look forward to receiving your application through Marriott Careers. At Marriott International, we are committed to providing equal opportunity, fostering an inclusive environment where everyone feels welcome, and ensuring access to career opportunities for all. We actively promote a workplace where the diverse backgrounds, perspectives, talents, and experiences of our associates are valued and celebrated. Our greatest strength lies in the unique blend of cultures and people that make up our global team. We are committed to maintaining a workplace free from discrimination on the basis of disability, veteran status, or any other characteristic protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Would you like to start your career in two of Lanzarote's most prestigious resorts? At Secrets Lanzarote Resort & Spa and Grand Hyatt Lanzarote Playa Dorada Resort & Spa, we are looking for passionate students eager to gain hands-on experience in the luxury hospitality industry through internship opportunities across different departments. Join internationally recognized brands, work alongside experienced professionals and develop the skills needed for a successful hospitality career. Available Internship Areas • Front Office • Guest Experience • Revenue Management • Reservations • Food & Beverage Service • Culinary / Kitchen What will you learn? Depending on your assigned department, you will: • Deliver exceptional guest experiences. • Support the daily operations of a luxury resort. • Learn revenue optimization and commercial strategies. • Assist with reservation management and customer service. • Gain practical experience in food and beverage operations. • Work alongside professional chefs and culinary teams. Who are we looking for? • Students currently pursuing degrees in Hospitality Management, Tourism, Business Administration, Marketing, Culinary Arts or related fields. • Intermediate to advanced English level. • Passion for hospitality and guest service excellence. • Positive attitude, willingness to learn and teamwork skills. • Ability to sign an internship agreement with a university or educational institution. What do we offer? • Hands-on experience in internationally recognized luxury resorts. • Dedicated mentorship throughout the internship. • International and multicultural working environment. • Exposure to real business projects and operations. • Future career opportunities within Hesperia World and our partner brands. Start your hospitality journey in one of the Canary Islands' most exciting destinations. We look forward to meeting you! ✨

Funciones y Actividades principales:  -Colaborar estrechamente con la Gobernanta General en la planificación y organización de las tareas del departamento.  -Formación continua del equipo para asegurar un rendimiento óptimo y eficiente.  -Comunicación y coordinación.  -Supervisar y coordinar las tareas diarias del equipo de camareras de pisos y personal de limpieza.  -Asegurar el correcto mantenimiento, limpieza y presentación de habitaciones, áreas comunes y otras instalaciones del hotel.  -Garantizar que los estándares de calidad de un hotel de 5 estrellas se mantengan en todo momento.  -Gestionar inventarios de productos de limpieza y material, controlando el stock y realizando pedidos cuando sea necesario.  -Supervisar el cumplimiento de las normativas de higiene y seguridad en el trabajo.  -Colaborar estrechamente con la Gobernanta General en la planificación y organización de las tareas del departamento.  -Formación continua del equipo para asegurar un rendimiento óptimo y eficiente. Perfil requerido  Formación Académica: o Formación de camarero/a de pisos.  Conocimientos específicos: o Español obligatorio, nivel de inglés básico; valorable otros idiomas.  Experiencia Profesional: o Experiencia mínima de un 2-3 años en un puesto similar, preferiblemente en hoteles de 4 o 5 estrellas.  Habilidades requeridas: o -Rapidez y eficiencia. o -Capacidad física y resistencia. o -Discreción y respeto por la privacidad del huésped. o -Protección de datos en los procedimientos internos del departamento, manual documental, y datos de clientes. o -Vocación de Servicio (Care). o -Habilidades Comunicativas e Interpersonales (Ease). o -Proactividad. o -Atención al detalle. Conocimiento de los estándares de limpieza y mantenimiento de hoteles de lujo. o -Orientación a resultados, con ambición de superar las expectativas de los clientes (Deliver). o -Instinto para conocer cuándo y cómo sorprender a los clientes (Surprise). o -Capacidad de trabajo en equipo y actitud hospitalaria y formal, al mismo tiempo que respetuosa y profesional. o -Flexibilidad horaria y disponibilidad para trabajar fines de semana y festivos. o -Conocimientos básicos de gestión de inventarios y stock. o -Valorable manejo de sistemas de gestión hotelera

Descripción En nuestro Hotel Paradiso Garden 4* , ubicado en la vibrante Playa de Palma, buscamos un ayudante de camarero/a con Contrato de Sustitución para cubrir una baja de larga duración. Si tienes actitud positiva, te encanta el trato con las personas y buscas un entorno moderno, creativo y diferente para trabajar… ¡te estamos esperando! ¿Qué te ofrecemos? Un ambiente joven, fresco y lleno de energía. Oportunidades de crecimiento dentro del grupo Mac Hotels. Formación continua y posibilidades de desarrollo profesional. Condiciones competitivas y un entorno de trabajo a pocos pasos del mar. Jornada completa (40 horas semanales) y 2 días libres a la semana. Contrato de Sustitución. Incorporación Inmediata. ¿Qué harás? Conservar adecuadamente la zona y utensilios de trabajo. Preparar áreas de trabajo para el servicio. Colaborar en la atención y servicio al cliente. Preparar el montaje del servicio, mesa, tableros para eventos, sillas, aparadores o cualquier otro mobiliario o enseres de uso común en las zonas habilitadas. Transporte y almacenamiento de mercancías. Colaboración en la prestación de servicios de alimentos requeridas en las zonas habilitadas. Disposición del ajuar preciso mediante la reposición necesaria de cristalería, vajilla, cubertería y lencería. Cumplir con las normas en materia de calidad, medioambiente y prevención de riesgos laborales vigentes. Requisitos ¿A quién buscamos? Experiencia de 1 año. Formación: deseable FP medio en servicios en Restauración. Conocimientos en ofimática. Competencias: trabajo en equipo, orientación al cliente, flexibilidad, iniciativa y planificación. Ingles Intermedio y valoraremos conocimientos de alemán. Conocimientos de APPCC.

Your Mission Should You Choose To Accept: Located in a business neiborhood and surrounded of local bars, universities and green areas, The Social Hub San Sebastian operates around 300 rooms, retail spaces, a restaurant and rooftop-bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Basque community Together with the Hotel Manager and the Operations team, you are responsible for running a smooth TSH operation in our San Sebastián hotel. You'll oversee all 'Front of house'-areas, such as reception, coworking and our unique food & drink outlets. As our F&B Manager (AKA: Community Manager), you're always open and available with a friendly smile - for your team or to meet every need of the TSH community (but also answering the questions of random strangers). You make sure that the team provides the highest level of service, always delivering on what sets TSH apart; our guest experience. You keep a constant eye on a clean, safe and inclusive working environment, as well as meeting all financial goals for sales and expenses. What would we do without you? In Case You Don’t Know Who We A re Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You'll be responsible for these 3 different - but equally important - cornerstones of the hotel: Operations: You’ll coordinate the daily operations of the hotel with your teams, as well as other internal & external departments (e.g. Housekeeping and Engineering) You support the management teams across all departments within the hotel You always strive for quality and know our product offering like no other You can point our guests to the best places to shop, eat, drink, club or any other request they might have, so they can experience the best the city has to offer Management & leadership You offer support and work with the Front of House-, Engineering & kitchen teams in all aspects of running the hotel. You'll run daily operational meetings with your teams to ensure everything is going smoothly. You'll work together with the Connector to build & maintain the TSH community You make sure all shifts are covered by planning and communicating the team's roster in time. You're a true, inspirational people leader. You lead by example and know exactly how to move and motivate your team and always have an ‘open-door’- policy for your team-member. Performance: You're always looking for opportunities to generate revenue, while providing added value to our guests You're responsible for assisting the hotel manager by keeping costs in line within your departmental budget You manage daily revenue targets and drive commitment within the team to achieve the best possible monthly resuls You'll manage running costs, from sales to guest supplies and any other operational related costs You'll monitor daily performance, including points of sale, room revenues & quality Who You Are You have at least 3-5 years of management experience as Front Desk Manager or F&B Manager. You are all about solutions and connecting the right people You are a true problem-solver and are not afraid to make decisions in the moment You are courteous, professional and ready with a smile for team members, guests and random strangers alike You deal with stressful situations in a stress-free manor and bring calm and a sense of ‘I’ve got this’ to every situation You’re a team player and work hard to inspire and guide your team members to excellence You have exceptional English and Spanish communication skills, all other languages very welcome! You’re hard working, responsible and have a “let’s do this!” mentality You build, lead and inspire motivated, happy teams You’re legally allowed to work in Spain What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Descripción En Pure Salt Garonda , hotel de 5* situado en Playa de Palma , buscamos un/a 2ºJefe/a de Cocina con pasión por la gastronomía y un enfoque innovador. Serás una pieza clave en nuestro equipo, apoyando al Jefe de Cocina en la planificación, dirección y gestión de las actividades culinarias, asegurando los más altos estándares de calidad y satisfacción para nuestros huéspedes. Responsabilidades Clave Apoyo al liderazgo: Asistir al Jefe de Cocina en la supervisión y dirección de las actividades del departamento. En ausencia del Jefe de Cocina, asumirás la responsabilidad del departamento, coordinando al equipo y asegurando una operación impecable. Gestión operativa: Coordinar y motivar al equipo, garantizando la calidad en la preparación y presentación de los platos. Creatividad culinaria: Colaborar en la creación de menús, buffets y especialidades, incluyendo propuestas innovadoras y decorativas. Control de calidad: Supervisar la calidad de las compras, existencias y almacén, gestionando el control de platos y APPCC. Gestión de eventos: Participar en la planificación y ejecución de menús para banquetes y eventos especiales. Atención al cliente: Interactuar con los clientes para garantizar su satisfacción y recibir feedback. Optimización de procesos: Elaborar informes, inventarios y datos relacionados con la actividad del departamento. ¿Qué ofrecemos? Ser parte de un hotel icónico de Playa de Palma con un equipo orientado a la excelencia y la personalización del servicio. Beneficios exclusivos para empleados: Disfruta de descuentos en nuestros hoteles y restaurantes, así como en una amplia gama de productos y servicios, desde electrodomésticos hasta viajes internacionales. Posibilidad de crecimiento dentro de la empresa, con acceso a planes de formación y desarrollo . Estabilidad laboral: Contrato fijo discontinuo con incorporación inmediata, con una temporada estimada de marzo a noviembre. Si eres un/a profesional apasionado/a por la alta cocina, con ganas de crecer y aportar tu creatividad en un entorno de lujo, queremos conocerte. ¡Únete a nuestro equipo y marca la diferencia en la experiencia gastronómica de Pure Salt Garonda 5! Requisitos Requisitos del Candidato Ideal Formación Académica: Grado en Ciencias Culinarias y Gastronomía. Formación adicional en Repostería y Panadería (valorable). Experiencia: Mínimo 2-3 años en un puesto similar, preferentemente en hoteles de 5 o restaurantes de alta gama. Conocimientos Técnicos: Conocimiento en cocina nacional e internacional, platos de nueva creación y técnicas de alta cocina. Familiaridad con APPCC y herramientas de gestión. Nivel medio de ofimática e internet. Idiomas: Nivel intermedio de inglés. Competencias Clave: Creatividad y atención al detalle. Capacidad de liderazgo y motivación de equipos. Flexibilidad y habilidades organizativas. Compromiso con la excelencia y desarrollo personal.

Descripción En Pure Salt Luxury Hotels, estamos buscando un/a Terapeuta Spa para unirse a nuestro equipo en el Hotel Pure Salt Garonda 5* en Playa de Palma. Este puesto es clave para garantizar una experiencia excepcional a nuestros huéspedes. El candidato ideal tendrá una pasión por el bienestar y la salud, junto con la habilidad de proporcionar una experiencia de relajación de calidad a nuestros clientes. Reportando al Responsable del Spa, sus principales funciones serán: Realización de masajes: Aplicar técnicas de masaje como relajante, terapéutico, de tejidos profundos, entre otros. Tratamientos faciales y corporales: Realizar tratamientos de cuidado facial (limpiezas, exfoliaciones) y corporal (envolturas, exfoliaciones). Aromaterapia y otras terapias alternativas. Asesoramiento a los clientes: Guiar a los clientes sobre los tratamientos adecuados según sus necesidades. Mantenimiento de la higiene: Asegurarse de que las instalaciones, productos y equipos estén siempre limpios y desinfectados. Atención al cliente: Brindar una experiencia relajante y profesional, respondiendo a preguntas y necesidades de los clientes. Control de productos y materiales: Gestionar y reponer los productos de uso en los tratamientos (aceites, cremas, etc.). ¿Qué ofrecemos? Un entorno de trabajo con un equipo comprometido y orientado a la excelencia. Beneficios exclusivos para empleados: Disfruta de descuentos en nuestros hoteles y restaurantes, así como en una amplia gama de productos y servicios, desde electrodomésticos hasta viajes internacionales. Posibilidad de crecimiento dentro de la empresa, con acceso a planes de formación y desarrollo . Estabilidad laboral: Contrato fijo discontinuo con una temporada estimada de febrero a noviembre Incorporación Inmediata. Requisitos Experiencia mínima de 1-2 años en un puesto similar en Hoteles de 4* y 5*. Formación Académica : Técnico en Estética, Terapia de Masajes. Se valorará positivamente o cursos especializados en tratamientos de spa (como aromaterapia, adhyurvera, hidroterapia, reflexología, etc.). Nivel de inglés Alto. Se valorará positivamente dominio de otros idiomas como Alemán, francés o italiano). Habilidades de comunicación excepcionales , con la capacidad de interactuar cordialmente con diferentes tipos de clientes y asesorarlos de forma personalizada. Se valorará la habilidad para promocionar, negociar y cerrar ventas. Flexibilidad, actitud proactiva y capacidad para resolver problemas de manera eficiente. Capacidad para trabajar en un entorno dinámico , manteniendo la calma y profesionalismo incluso en situaciones de alta presión.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! as a Turndown Attendant at The Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about creating special moments through attention to detail? As a Turndown Attendant at our luxury resort, you will play a key role in delivering a relaxing and welcoming experience at the end of the day. You will prepare guest rooms with care for the night, ensuring every detail is thoughtfully arranged so guests feel comfortable and pampered. If you enjoy meticulous work, have a strong service mindset, and take pride in creating warm and elegant environments, we would love to meet you! What are your responsibilities are... Perform turndown service in assigned rooms, ensuring high standards of cleanliness, order, and presentation. Prepare the room for the evening (open beds, adjust lighting and curtains, refresh amenities, etc.) to create a cozy atmosphere. Refresh and maintain bathrooms and guest areas to impeccable standards. Replenish amenities, towels, and linens according to hotel standards. Respond to guest requests promptly, professionally, and with discretion. Report maintenance issues or technical concerns in a timely manner. Collaborate with the Housekeeping team to ensure smooth daily operations. Follow all cleaning, hygiene, and safety procedures and standards. Handle lost and found items in accordance with company procedures. Maintain guest privacy and confidentiality at all times. What we want from you… Strong attention to detail with a passion for delivering flawless service. Ideally, previous experience in housekeeping or cleaning roles, preferably within hotels or similar environments. Responsible, organized, and able to manage time efficiently. A team player who thrives in a dynamic environment. Positive attitude with a genuine commitment to guest service. Basic English knowledge is an asset; additional languages are a plus. Valid work permit for Spain. And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! Your health is one of our priorities, which is why we provide you with comprehensive company medical care . (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Culinary Intern – 5-Star Luxury Resort - Accommodation Included Location: Playa Blanca, Lanzarote, Spain Resort: Grand Hyatt Lanzarote Playa Dorada Resort & Spa Duration: 3–6 months (Flexible) Elevate Your Culinary Career in Paradise! Are you a passionate culinary student looking to sharpen your skills in a world-class environment? Dreams Lanzarote Playa Dorada Resort & Spa , a premier 5-star destination, is looking for ambitious Culinary Interns to join our elite kitchen brigade. This isn't just a kitchen job; it’s an immersive experience where luxury meets Atlantic charm. You will work alongside master chefs, learn the secrets of high-end Mediterranean and international cuisine, and do it all while living on one of the most beautiful islands in the world. What You Will Do As a Culinary Intern, you will be at the heart of our gastronomic excellence. Your journey will include: Station Rotation: Gain hands-on experience across various sections, including cold kitchen (garde manger), pastry, grill, and specialized themed restaurants. Mise en Place: Master the art of preparation and organization to ensure seamless service in a high-volume, 5-star setting. Gourmet Execution: Assist in the creation of sophisticated dishes, focusing on plating techniques and flavor profiles that meet AMResorts' global standards. Food Safety: Maintain impeccable hygiene and safety standards (HACCP) within the kitchen. Innovation: Participate in menu briefings and learn about local Canarian ingredients and sustainable sourcing. What We Are Looking For Education: Currently enrolled in a Culinary Arts, Gastronomy, or Hospitality Management program. Passion: A genuine love for food, a "can-do" attitude, and a desire to learn in a fast-paced environment. Language: Intermediate level of English or Spanish (both is a plus!). Adaptability: Ability to work in a team and maintain a positive attitude under pressure. Permits: Eligibility for an internship agreement ( convenio de prácticas ) through your university. Why Choose Dreams Lanzarote? We believe in taking care of our team just as well as we take care of our guests. Accommodation Included: Forget the stress of searching for a flat; we provide comfortable staff housing during your internship. Meals Provided: Enjoy complimentary meals at our staff restaurant. Professional Growth: Receive a formal certificate upon completion and the opportunity for future full-time employment within the Hyatt Inclusive Collection. Island Life: Spend your days off exploring the volcanic landscapes, surfing, or relaxing on the golden sands of Playa Dorada.

Grand Hyatt Lanzarote Playa Dorada Resort & Spa is looking for two Guest Experience Intern to join the team and support the delivery of outstanding guest experiences throughout the stay. This internship is an excellent opportunity for candidates interested in developing a career in hospitality, customer experience, and service excellence within an international resort environment. Key Responsibilities Support the Guest Experience team in delivering personalized service to guests Assist in handling guest requests, incidents, and complaints, ensuring timely follow-up Monitor guest satisfaction and collect feedback during the stay Collaborate with different departments to ensure a seamless guest experience Support the implementation of quality and service standards Assist in guest engagement and loyalty initiatives Provide support in managing online reputation platforms and guest reviews Profile Currently studying Tourism, Hospitality Management, or a related field Strong customer service orientation and attention to detail Excellent communication and interpersonal skills Proactive attitude and willingness to learn Ability to work in a team-oriented and dynamic environment High level of English required; additional languages are a plus What We Offer Internship in a well-established international resort Hands-on experience in Guest Experience and hospitality operations Exposure to real guest interaction and service management Professional development in a dynamic and multicultural environment

Front Office Intern – Grand Hyatt Lanzarote Playa Dorada Resort & Spa Location: Playa Blanca, Lanzarote, Spain Department: Rooms Division / Front Office Duration: 3–6 months (Flexible start dates) Perks: Accommodation Included + Meals + Competitive Stipend The Experience Are you ready to kickstart your career in paradise? At Grand Hyatt Lanzarote Playa Dorada Resort & Spa , we don’t just provide a stay; we create "Unlimited-Luxury®" memories. As a Front Office Intern, you will be the face of our resort, welcoming international guests to the volcanic beauty of Lanzarote and ensuring their experience is nothing short of extraordinary. Your Role Working in the Front Office is the heartbeat of the resort. You will learn the art of 5-star service by: Creating a First Impression: Assisting with seamless check-ins and check-outs, ensuring every guest feels like a VIP from the moment they arrive. Personalizing Stays: Handling guest inquiries, providing local recommendations, and coordinating special requests to exceed expectations. Mastering Operations: Gaining hands-on experience with premium Property Management Systems (PMS) and luxury hospitality standards. Multicultural Communication: Interacting with guests from all over the world, sharpening your language skills in a professional environment. Problem Solving: Learning how to handle challenges with grace, empathy, and a "can-do" attitude. What We’re Looking For The Vibe: You are charismatic, proactive, and have a genuine passion for making people smile. The Skills: Currently enrolled in a Hospitality, Tourism, or Business degree. The Languages: Fluency in English and Spanish is essential. Knowledge of German, French, or Italian is a huge plus! The Mindset: A team player who thrives in a fast-paced, luxury environment and wants to learn from the best in the industry. Why Join Us? Live Where You Work: Forget the commute! We provide comfortable staff accommodation right here in Lanzarote. Full Board: Enjoy high-quality meals at our staff restaurant. Career Launchpad: Gain a prestigious name on your CV and potential future career opportunities within our global hotel group. Island Life: Spend your days off exploring stunning beaches, volcanic landscapes, and the vibrant culture of the Canary Islands.

Additional Information: This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. JOB SUMMARY As Night Manager at a Luxury Collection Hotel, you will lead all overnight operations, ensuring a seamless and refined guest experience in line with the brand’s exceptional standards. You will oversee the safety and security of the property, manage guest relations during late hours with professionalism and discretion, supervise the night team, and ensure the accuracy of all financial and administrative processes. As the senior leader on duty, you will act as the hotel’s key decision-maker throughout the night, proactively resolving issues and anticipating guest needs. You will also play a critical role in guaranteeing a smooth handover to the daytime teams, preserving operational continuity and upholding the hotel’s reputation for excellence at every touchpoint. ______________________________________ KEY RESPONSIBILITIES Guest Experience & Front Office Management •Deliver a highly personalized and memorable guest experience, anticipating needs and exceeding expectations at every interaction. •Ensure smooth and efficient late check-ins, early check-outs, and VIP arrivals/departures with meticulous attention to detail. •Handle guest feedback, complaints, and special requests with professionalism, empathy, and prompt resolution. •Maintain in-depth knowledge of hotel services, amenities, and local experiences to provide tailored recommendations. •Oversee Front Office, Concierge, and Butler services during the night shift, ensuring alignment with ultra-luxury service standards. Night Audit & Financial Oversight •Execute the night audit process, ensuring accurate reconciliation of daily revenues across all hotel outlets. •Review, verify, and adjust financial transactions in compliance with internal controls and brand standards. •Prepare and distribute comprehensive financial and operational reports for senior leadership. •Ensure strict adherence to audit procedures, fraud prevention measures, and financial integrity protocols. Security & Safety Compliance •Ensure the safety, security, and privacy of guests, employees, and hotel assets throughout the night. •Conduct regular security checks and collaborate closely with the security team to mitigate risks. •Act as the primary point of contact in emergency situations, ensuring swift and effective response. •Uphold strict confidentiality standards, particularly when handling VIP and high-profile guests. Luxury Standards & Operational Excellence •Guarantee that all guest-facing and back-of-house areas meet the highest standards of presentation, cleanliness, and maintenance. •Monitor late-night services, including in-room dining, ensuring timely delivery and exceptional quality. •Coordinate with Housekeeping, Engineering, and other departments to resolve operational issues efficiently. •Ensure a structured and effective handover to the morning team, maintaining operational continuity. Leadership & Team Development •Lead, supervise, and inspire the night team, fostering a culture of excellence, accountability, and service passion. •Provide real-time coaching and guidance to enhance service delivery and guest engagement. •Ensure team members are fully trained in luxury service standards, VIP handling, and emergency procedures. •Promote a collaborative, respectful, and high-performance work environment. ______________________________________ KEY REQUIREMENTS Education & Experience •Bachelor’s degree in Hospitality Management or related field preferred. •Minimum 3–5 years of experience in a supervisory or managerial role within a luxury or 5-star hotel environment. •Proven experience in Front Office operations, night audit processes, and VIP guest management. •Strong knowledge of Property Management Systems (Opera Cloud, Fidelio, or similar). Skills & Competencies •Exceptional interpersonal and communication skills with a refined and professional presence. •Strong leadership and decision-making abilities, particularly in high-pressure situations. •High level of discretion and professionalism when dealing with sensitive guest matters. •Solid financial acumen and attention to detail. •Fluency in English and Spanish; additional languages are highly desirable. ______________________________________ WORK CONDITIONS •Full-time overnight position, including weekends and public holidays. •Standing, walking, and operational oversight for extended periods. •Immediate response and availability for operational, guest, or emergency situations. ______________________________________ COMPENSATION & BENEFITS •Competitive salary aligned with luxury hospitality standards. •Access to brand benefits, including employee rates, dining privileges, and global travel perks. •Comprehensive health and wellness programs. •Ongoing training, development, and career growth opportunities within The Luxury Collection and Marriott International. 35.000 This company is an equal opportunity employer. frnch1

FRONT OF HOUSE ASSISTANT – Ember Locke - Kensington We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Greet guests warmly and assist with check-in and check-out procedures Handle guest inquiries, requests, and basic complaints professionally Answer phone calls and manage reservations or guest information Maintain a clean, organised, and welcoming front desk area Follow hotel policies, procedures, and service standards Coordinate with housekeeping and other departments as needed Assist with administrative and front office tasks Ensure guest satisfaction at all times THE FIRE YOU CARRY Friendly, professional, and customer-focused attitude Strong communication and interpersonal skills Ability to work well as part of a team Good organisational and multitasking abilities Attention to detail and accuracy Problem-solving skills and a calm approach under pressure Basic computer and administrative skills Willingness to learn hotel systems and procedures YOUR PROVEN TRACK Previous experience in customer service or hospitality preferred Experience in a hotel front office or guest services role is an advantage Experience dealing with guests in a face-to-face environment Ability to work flexible shifts, including weekends and public holidays On-the-job training provided for entry-level candidates Experience using property management systems (PMS) is an advantage WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

GROUP FINANCE SHARED SERVICES MANAGER – LONDON HQ This role will be based within our finance function and will lead the day-to-day operations of our shared services of accounts payable and accounts receivable across the group. Reporting to the VP of Finance, the Group Finance Shared Services Manager will be responsible for overseeing all transactional finance activities, ensuring compliance with business KPIs and providing the delivery of accurate, timely, and compliant financial information. The role will work closely with others to drive efficiency, standardisation, and continuous improvement across processes, while maintaining strong governance and adherence to local regulatory requirements. This role is based at our London Bridge office 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead the Accounts Payable and Accounts Receivable teams (4 direct reports and c. 15 indirect reports) to deliver UK and European transactional processes, ensuring compliance with KPIs, local legislation and best practice. For Accounts Payable ensures accurate, timely processing of invoices and payments while maintaining strong controls, effective vendor relationships, and compliance with financial policies. For Accounts Receivable ensures accurate and timely billing of guests and partners, efficient collection of payments, proactive credit control, and clear reconciliation of revenue across all properties and channels. Oversee an appropriate control environment ensuring business processes are clearly defined and documented. Ensure the successful operation of key systems including ERP, PMS, POS and expense platform to support shared services processes. Enable the continuous improvement of the teams processes to deliver significant transactional process efficiency and automation. Deliver adhoc and month end tasks such as approvals, reconciliations, journal signoffs and oversight of period-end close. This includes oversight of bad debt provisions and recurring accruals. Provide guidance and coaching to the team to enable business success. Lead the team through change. Provide Shared Service representation and insight for business wide projects and lead the execution of new business and regulatory requirements, e.g. European e-invoicing or integrating new software with Locke’s Finance system (Netsuite). Be the point of contact and escalation for key internal and external stakeholders. THE FIRE YOU CARRY Experience of leading day-to-day transactional finance procedures and management. Be curious to solve problems and stop them recurring Be data led in problem solving Strong business acumen and problem-solving ability. Autonomous and adaptable, ability to organise and prioritise multiple tasks and deadlines. Excellent attention to detail and an organised logical approach is essential. Ability to build strong relationships with other functions in the business to enable the successful delivery of business processes. YOUR PROVEN TRACK Strong financial understanding. Preferred qualified accountant - ACA/ACCA/CIMA qualified (or equivalent) MS Office literate, with advanced excel skills. Good examples of problem-solving including working with systems to deliver improvements. Excellent written and verbal communication. Proven success managing external stakeholder relationships. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Come reimagine hospitality with us as our new superhost of our Madrid location! Your Mission Should You Choose To Accept It… As our F&B Community Host, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Madrid-location will become a raving fan of TSH instantly! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You make sure everyone gets a warm welcome as soon as they walk in You get to stretch your F&D skills by preparing and serving a variety of local dishes Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!) Who You Are You have a flexible, hands-on, motivated and positive approach You’re an octopus that loves to get your dexterity skills into action You have a background in hospitality, preferably in a hotel environment You love responsibility and handle stressful peak periods like a pro Fluent in English and Spanish – Know any other languages? The more the merrier! Hard working, responsible and a “let’s do this!” mentality You’re a European citizen or legally allowed to work in Spain What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

¡Los restaurantes del Grupo CAN GAVELLA necesitan CAMAREROS! Temporada de verano en Can Picafort y Playa de Muro. Buscamos personas dinámicas con ganas y buena vibra, experiencia con PDA y un buen nivel de español e inglés (otros idiomas serán un plus). Aquí, no hablamos solo de mesas, platos y comandas, pero más bien de energía mediterránea y de un equipo que hace que todo fluya. Si tú también tienes ganas de formar parte de ello, eso es lo que te ofrecemos: • Excelentes condiciones laborales, jornadas flexibles y remuneración atractiva., • Oportunidades para aprender y crecer en un grupo en plena expansión., • Trabajar en entorno de trabajo único, frente al mar, en un ambiente que muchos ya consideran imprescindible en la isla. 4 locales, 4 conceptos, un mismo espíritu. ¡Te estamos esperando!

🍽️ Join Our Team as a Food & Beverage Service Intern at Grand Hyatt Lanzarote Playa Dorada Resort & Spa 🍽️ Are you passionate about hospitality, service excellence, and creating unforgettable dining experiences? At Dreams Lanzarote Playa Dorada Resort & Spa , we are looking for a Food & Beverage Service Intern to join our dynamic F&B team in a luxury, international 5-star resort environment. This internship offers hands-on experience in restaurants and bars, allowing you to develop your skills while delivering outstanding service to guests from all over the world. 🔑 Key Responsibilities: Assist in providing high-quality food and beverage service in restaurants, bars, and outlets. Welcome and attend guests in a professional, friendly, and service-oriented manner. Support the setup, service, and clearing of tables according to hotel standards. Learn and apply menu knowledge, including food, beverages, and basic upselling techniques. Ensure cleanliness and organization of service areas in compliance with hygiene standards. Collaborate with kitchen and service teams to ensure a smooth and memorable dining experience. Assist with administrative and operational tasks within the F&B department as required. 🎓 Requirements: Current student or recent graduate in Hospitality, Tourism, Food & Beverage Management, or related fields. Advanced level of Spanish and English (additional languages will be highly valued). Strong communication skills and a clear customer-service mindset. Ability to work in a fast-paced, team-oriented environment. Positive attitude, willingness to learn, and attention to detail. Basic knowledge of food and beverage service is a plus, but not mandatory. 🎁 What We Offer: Hands-on experience in a 5-star resort recognized internationally . Direct mentorship from experienced F&B and hospitality professionals. Accommodation and full board included. Official internship certificate and professional references upon completion. Potential opportunity to join our team after the internship, based on performance. ✨ Start your career in Food & Beverage service with us and be part of an exceptional hospitality experience in Lanzarote. Apply now! ✨

El Grupo CAN GAVELLA necesita un(a) ARROCERO/A para uno de sus restaurantes! Temporada de verano en Can Picafort y Playa de Muro. Buscamos personas apasionadas por la gastronomía, con experiencia previa en caldos y arroces, idealmente en restaurantes de playa de alto volumen. Aquí, no hablamos solo de mesas, platos y comandas, pero más bien de energía mediterránea y de un equipo que hace que todo fluya. Si tú también tienes ganas de formar parte de ello, eso es lo que te ofrecemos: • Jornada flexible y excelentes condiciones laborales., • Oportunidades de crecimiento en una empresa en expansión., • Trabajar frente al mar, en un ambiente que muchos ya consideran imprescindible en la isla. 4 locales, 4 conceptos, un mismo espíritu. ¡Te estamos esperando!

CLUSTER OPERATIONS MANAGER – LOCKE LONDON CITY & LOCKE LONDON ALDGATE We’re seeking a driven Cluster Operations Manager to support our hotel operations and deliver an exceptional guest experience. Reporting into the Cluster General Manager, you will be responsible for the day-to-day running of the hotel, ensuring all departments operate smoothly and consistently meet the highest standards of service. Working closely with teams across Front Office, Housekeeping, Food & Beverage, and Maintenance, you will drive efficiency, performance, and guest satisfaction. We’re looking for a hands-on leader who leads by example, inspires their team, and creates a positive, high-performing culture. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passionate about hotel operations and delivering exceptional guest experiences Strong leadership and people management skills Excellent communication, coaching and problem-solving abilities Exceptional financial acumen and understanding of hotel revenue streams Knowledge of PMS, POS and operational software Ability to work under pressure and adapt to changing priorities Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment YOUR PROVEN TRACK Bachelor’s degree in hospitality management or related field (preferred) Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.