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The Lead Trainer will play a key role in elevating service quality across the London chauffeur fleet. As we continue to grow in one of Europe’s most recognisable markets, this role is essential to ensuring every chauffeur consistently delivers Wheely’s service Standards. The position focuses on delivering engaging training to chauffeurs, while managing and adapting learning content to fit the London market. The Lead Trainer will assess chauffeurs’ performance, provide clear and constructive feedback, and lead effective 1:1 coaching sessions. Acting as the voice of the chauffeur, the Lead Trainer will also serve as the local expert - supporting chauffeurs, answering questions, and ensuring they have the knowledge and guidance needed to deliver exceptional service. This role offers the opportunity to directly shape service excellence and enhance the overall passenger experience in London. Responsibilities Be responsible for the delivery of training for Wheely chauffeurs in providing a five star luxury customer experience. You will need to be engaging, credible and an exceptional facilitator to embed knowledge & hone the skills of the team. You will also be responsible for maintaining content & the creation of country specific learning initiatives. Be the voice of the chauffeur — the subject-matter expert, communicating with chauffeurs, and answer any questions or queries Assess chauffeurs against Wheely Standards, followed by effectively delivered feedback to improve performance during coaching, 1:1 trainings Partner with peers in other regions to continuously improve the processes, ensuring the passenger expectations are consistently being exceeded.

Buscamos incorporar a nuestro equipo un/a guía de excursiones en Buggy para trabajar a jornada completa en la zona de Alcudia. Requisitos: -Permiso de conducir en vigor. -Nivel suficiente de inglés para comunicarse con los clientes y se valorarán otros idiomas. -Persona responsable, seria y con buena actitud de cara al público. -Disponibilidad para desplazarse. -Capacidad para trabajar en equipo y gestionar grupos de clientes. Funciones: -Guiar excursiones en buggy por la rutas establecidas. -Explicar normas de seguridad e instrucciones de conducción. -Velar por la seguridad de los participantes. Ofrecemos jornada completa, incorporación inmediata y buen ambiente de trabajo. Posibilidad de alojamiento. Sueldo 1.700€ - 1.900€

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. Join Our Team! …as a University Intern – Europe at The Ritz-Carlton Abama Resort in Tenerife . We offer university internship opportunities across various departments of the hotel. These internships are designed for students who wish to gain hands-on experience in luxury hospitality , develop professional skills, and be part of an international, service-driven environment. Internships may take place in operational and administrative areas , depending on availability and the student’s field of study. As a University Intern , you will support your assigned department in daily operations, learning how teamwork and service excellence contribute to creating exceptional guest experiences. Under the supervision of experienced professionals, you will apply your academic knowledge in a real-world setting and develop key skills for your future career. What We Are Looking For You have a natural ability to communicate, making guests feel valued and understood from the very first interaction Ideally, you have gained initial practical experience in hospitality, reservations, or customer service You enjoy working as part of a team and thrive in a collaborative environment where everyone works toward a shared goal Your enthusiasm for delivering personalized and genuine service builds trust in every interaction You communicate confidently in English and Spanish ; knowledge of German is a plus You already hold a valid work permit for Spain Candidate Profile Currently enrolled in a Bachelor’s or Master’s degree program Internship must be mandatory or recognized by the university (as applicable) Genuine interest in hospitality, tourism, management, or related fields Positive and proactive attitude with a strong service orientation Ability to work effectively in a multicultural, team-based environment Fluency in Spanish and English ; additional languages are an advantage Professionalism, responsibility, and strong willingness to learn Valid right to work in Spain a tr th, tr td tr th Internship Conditions & Benefits We offer two compensation options: Option A Accommodation provided by the company €300 gross per month Option B No accommodation provided €500 gross per month Additional Details Meals included at the staff canteen during working hours only Operational trainees : Uniform provided; interns must bring comfortable black shoes Kitchen trainees : Uniform provided; interns must bring kitchen shoes and their own knife set Administrative trainees : No uniform provided; business attire in line with grooming standards is required Laundry service for uniforms is available at the hotel for both operational and administrative areas (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.