#CORE DIGITAL CAMPUS - IAM IT Operation and Service Manager
2 days ago
Albacete
ph3Job Description: /h3 pAn opportunity for an IAM IT Operations and Service Manager to join the Identity and Access Management PSL (Product Service Line) has arisen within Airbus Helicopters (Albacete, Spain) /p h3Why Join Us? /h3 pLife in Albacete: Quality Convenience - Forget long commutes. Albacete offers you the great advantage of a “15‑minute city”: safe, accessible, comfortable and perfectly connected. Enjoy a premium standard of living at a competitive cost, ensuring you have the perfect balance between your career and your personal life. /p pAirbus Helicopters: Grow with us - We offer more than a job; we offer a community. Immerse yourself in a young, collaborative environment that feels like family. As a strategic Center of Excellence, we are a global leader in helicopter production, offering you endless potential to grow alongside our major projects. /p pThe Project: Shaping the Future - Welcome to the Digital Campus, a pioneering ecosystem dedicated to industrial digitalization and innovation. This is more than just a workplace; it is a technological hub where we define the future of flight. /p pBring your ideas to a dynamic, modern ecosystem and help us build the next generation of aerospace solutions. /p pYou will join the IAM PSL team which is part of IM (Information Management), in the Infrastructures Digital Platforms department. /p pIdentity and Access Management (IAM) products enable our internal and external users to be properly identified, authenticated authorized to access Airbus Helicopters and Airbus Group Applications. /p pThe AH IAM PSL delivers and deploys the solution, products and services with an end‑to‑end accountability. We will manage the products lifecycle, both developing the products and operating them, in close relationships with Airbus Group. /p pOur Access IT products sustain Authentication, Single Sign‑On (SSO), Multi‑Factor Authentication (MFA), Encryption and digital certificates. And our Identity IT Products sustain User management (Provisionning/Deprovisionning, Privileged accounts, Recertification, …) and Directory services (Identity Directory, Metadata Synchronization, …) /p pThe IAM IT Products are mainly: PingIdentity products (PingFederate and PingID), F5 bigIP and Microsoft PKI for Access. And Active Directory, Identity Management, OneLogin for Identity. Automation is running on Ansible; Cyber IAM is based on Oradad, PingCastle and Silvefort; Incident and Change management on Service NOW. The compliance dashboard uses Palantir Foundry. /p pYou will be welcome in a dynamic and empowered team, within an international context, where teamwork and solidarity are key values. /p h3Your Challenges: /h3 pThe role of an Identity and Access Management IT operator is to work with IM Airbus Helicopters organization. Your job will be split in 4 main domains of activities: Support, Automation, Reporting and CyberIAM. You will perform these 4 domains of activities for the Customer Center mainly, but you could also cover Mother Company. /p pIt will lead to the delivery of the following IM services: /p ul liMonitors scheduled jobs on IAM platforms, notifies in case of issues and resolves incidents in case of /li liCommunicates improvement, updates and obsolescence management of products to the Customer Centers local IT. /li liPerforms the ITIL based support processes that include incident, problem, change, configuration, and event management. /li liAnalyses error messages, diagnoses system failures and takes corrective action in order to ensure continuity of operations, escalating to other technical teams and vendors as needed. /li liPerforms the daily check (anticipation), performs the troubleshooting, and proposes, follows and improves known processes like accounts lifecycle /li liPerforms and maintains scripting; develops and maintains the automated tasks. /li liPerforms the daily request, performs the troubleshooting on Analytics Dashboard dedicated to the targeted Customer Center, and Mother Company. /li liMonitors system logs and alerts, investigates and responds to potential security incidents in a timely manner. /li /ul h3Skills: /h3 ul liMaster’s degree level (or equivalent) in Information Technology or related field /li li3 to 5 years of experience as an IT Operator. Ideally, experience in Identity and Access Management in industrial and transversal context. /li liIdeally, knowledge or experience with Identity Lifecycle, User Provisioning, Directory Services, Password Management, Single Sign‑On (SSO), Audit Compliance, Identity Governance, and Role Management /li liKnowledge of the ITIL framework /li liKnowledge of modern authentication authorization concepts/protocols (Active Directory, Single Sign‑On and associated technical protocols, multi‑factor authentication, cyber‑security risks) or appetite for acquiring these technical knowledge. /li liKnowledge on programming languages such as Powershell and CSharp. /li /ul h3Soft Skills: /h3 ul liSelf‑driven, motivated, constantly learning on the job and creative. /li liHave the dual skills: Be autonomous and be team player /li liStrong verbal and written communication skills. /li liTeam spirit and good relationship, as well as service spirit and accountability are key values for this job position /li liProblem‑solving and troubleshooting skills, with the ability to analyze complex issues and provide effective solutions. /li liFluent English, French is a plus. /li /ul h3Which Benefits will you have as Airbus employee? /h3 ul liVacation days plus additional days‑off along the year (Apróx. 35 days per year in total). /li liAttractive salary. /li liHybrid model of working: we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. /li liCollective transport service subject to working calendar/home location. /li liBenefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants. /li liOn‑site facilities (among others): free canteen, kindergarten, medical office. /li liPossibility to collaborate in different social and corporate social responsibility initiatives. /li liExcellent upskilling opportunities and great development prospects in a multicultural environment. /li liOption to access special rates in products benefits. /li /ul pTake your career to a new level and apply online now! /p pThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. /p h3Company: /h3 pAirbus Helicopters España, SA /p h3Employment Type: /h3 pPermanent /p h3Experience Level: /h3 pEntry Level /p h3Job Family: /h3 pDigital /p pBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. /p pAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. /p pAirbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to /p pAt Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. /p /p #J-18808-Ljbffr