Distribution Business Manager
6 days ago
Madrid
ph3Discover Trend /h3 pTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit /p h3Discover You /h3 pAt Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here. /p h3Distribution Business Manager /h3 pbLocation: /b France, Italy, Spain, Germany, UK /p pbReports To: /b Director Partner Acceleration Distribution, Europe /p pbEmployment Type: /b Full‑time /p h3About TrendAI /h3 pTrendAI is a global cybersecurity leader protecting hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. We enable organizations to simplify and secure their connected world through innovative security solutions and a thriving partner ecosystem. /p h3The Role /h3 pWe're seeking a Distribution Business Manager to own the operational excellence of our European distribution partnerships. Think of it as being the relationship owner for our distribution channels—ensuring smooth volume business execution, operational compliance, and high‑quality distributor performance. /p pYour day‑to‑day: Distributor operational QBRs, volume business operations management, distributor operational enablement programs, compliance monitoring, and cross‑functional coordination with partner data teams, program teams, and marketing teams. /p pWe plan to have our European Distribution Strategy fully rolled out in 2H2026. While we ramp up, you will also work closely with our Partner Account Management team but with a laser focus on distributor relationships, operational efficiency, and data quality. You own the distributor partnership directly (distinct from PAMs who support partners working through distributors). /p h3What You'll Actually Do (In Priority Order) /h3 ul liOwn Distributor Relationships: Conduct distributor operational QBRs based on volume business KPIs, process efficiency metrics, and operational performance improvement. Build strategic partnerships with distributor executives and operations teams. Monitor distributor operational health (volume business performance, process efficiency) and drive continuous improvement. /li liManage Volume Business Operations: Own volume business relationship and operational cadence with distributors directly. Ensure correct execution of volume business operational processes including SKU availability, pricing adherence, order flow, and channel hygiene. Oversee administrative precision across reporting, deal registration, program enrollment, and data validation. Partner with distributors on logistics, licensing, and fulfillment. /li liDeliver Distributor Operational Enablement: Run distributor operational training programs and volume business readiness initiatives to ensure distributor teams maintain operational competencies and process certifications. Collaborate with technical advisory teams and presales for platform training and volume business readiness. /li liEnforce Program Compliance Governance: Ensure distributors adhere to volume business operational processes, partner program guidelines, and governance policies. Maintain documentation accuracy for pricing schedules and program rules. Validate distributor operational data accuracy in CRM and partner management systems during distributor engagement. /li liCoordinate Cross‑Functionally: Provide distributor operational support to partner enablement teams for distributor‑enabled partners. Collaborate with partner data and analytics team on distributor data enrichment feedback and profiling accuracy input. Support channel marketing on distributor campaigns and promotional execution. /li /ul h3Who You Are (Success Profile) /h3 ul liComfortable working with a European reporting line while partnering day‑to‑day with local field teams /li liStrong stakeholder management: builds trust quickly and aligns priorities across multiple markets /li liClear, proactive communicator who shares updates, decisions, and context (no surprises) /li liHigh ownership and follow‑through: turns ambiguity into simple plans, actions, and outcomes /li liComfortable influencing without direct authority; knows when to consult, decide, and escape /li liCulturally aware and collaborative: adapts to different country needs while protecting European standards /li liService mindset: responsive, solution‑oriented, and focused on making it easy for the field to execute /li liDisciplined with operating rhythm: manages time zones, cadences, and priorities across a distributed network /li /ul h3What We're Looking For (Minimum Qualifications) /h3 ul li3‑5 years in distribution management, channel operations, or IT channel support (B2B tech experience) /li liHands‑on operational experience with distributors or volume business models (licensing, fulfillment, SKU management) /li liCRM expertise with advanced data management, reporting, and process tracking /li liComfortable with business intelligence and reporting tools, Excel for operational analysis and KPI dashboards /li liFluent in English, German, French, Spanish or Italian /li /ul h3What Will Make You Stand Out (Preferred Qualifications) /h3 ul liExperience with services‑led or security‑centric channel ecosystems (MSP, MSSP distribution models) /li liIT distribution background (volume business, pricing governance, channel compliance) /li liAI/LLM workflow experience for data validation and profiling collaboration /li liProcess improvement or operational optimisation background /li liSolid understanding of partner program governance and tier structures /li /ul h3Why Join Us? /h3 ul liStrategic Impact: You're not just managing transactions—you're building distributor partnerships that enable hundreds of partners across Europe to succeed. Your work directly influences partner activation, revenue growth, and operational quality. /li liOperational Excellence: If you love process improvement, data quality, and operational discipline, this role gives you the platform to shape distributor operational standards and best practices across European markets. /li liCross‑Functional Collaboration: Work with partner enablement teams, partner data and analytics, program teams, channel marketing, and technical advisory teams. You'll be at the centre of distributor strategy and partner enablement coordination. /li liGrowth Development: You'll help shape the evolution of distributor governance and operational frameworks. /li liCompetitive package + professional development budget + collaborative team environment /li /ul h3What Happens Next? /h3 pExcited by the idea of owning distributor relationships and driving operational excellence across European distribution channels? We'd love to hear from you. /p pApply now and join a team that's building the foundation for European distribution success! /p pTrendAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind. /p /p #J-18808-Ljbffr