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About Ukio Ukio’s mission is to empower individuals to live where they want, when they want We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long‑term contracts, moving/buying furniture, security deposits, broker fees, etc. giving choice and flexibility to allow people to live where and when they want. We are a Barcelona based startup with offices in Madrid, Lisbon, Berlin and Paris! Backed by Europe's best Venture Capital firms, the next year will be a critical phase in our growth as we look to further build out our team and expand into multiple new markets. We have successfully raised a Series A investment round that will help propel our growth throughout Western Europe. Our Culture We honor diversity, compassion, and honesty above all else in our team. We’ve already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch. Our team is composed of everyone from foodies to athletes, adventure seekers to art buffs. We know fun, and we always have a team event on our calendars, so are you ready to join us? Role While Ukio has successfully mastered and dominated the B2C premium flexible housing market, we are now ready to scale our corporate footprint. This is a strategic, high‑impact opportunity to open and build our B2B corporate segment from the ground up, driving a channel destined to become a core pillar of the company’s growth. As a Senior B2B Account Executive, your mission will be to crack open the corporate market. While global tech giants already love Ukio, many historically entered through B2C channels. Your goal is to map out, hunt, and institutionalize these relationships at a corporate HQ level, managing the full sales cycle from initial cold outreach to long‑term account management (hunting + farming). This isn’t a role where you simply maintain an existing portfolio. This is your chance to be the founding force behind Ukio’s B2B growth engine. If you want to take a successful startup product, introduce it to the corporate world, and visibly move the needle on a company’s valuation, this is your next career step. Responsibilities • Market Penetration: Target and sign companies based or with HQs in Madrid, building a robust pipeline of corporate clients needing premium corporate housing and relocation services., • Full Sales Cycle Mastery: Own every stage of the B2B sales funnel—leveraging HubSpot CRM to track leads, manage a 3-to-6 month sales cycle, and turn cold prospects into recurring partners., • Strategic Stakeholder Negotiation: Pitch and negotiate contracts directly with C-level executives, Chief People Officers (CPOs), Global Mobility Managers, and Procurement/Finance directors., • Pipeline & First Bookings Focus: Your initial success will be measured by high‑energy pipeline generation, active discovery meetings, and successfully securing the crucial first corporate booking from new accounts., • Cross-Functional Collaboration: Partner with our Marketing, Product, and Operations teams to ensure our properties and services align seamlessly with top‑tier corporate expectations. About you • Experience: Minimum of 3 years of proven experience in B2B sales within fast-paced digital, tech, or startup environments., • Languages: Full fluency in both Spanish and English is mandatory. You will be negotiating with both local Spanish enterprises and international corporate HQs daily. Additional languages are a plus (French, Portuguese or Italian)., • Sales Execution: Deep understanding of B2B sales methodologies, a metrics‑driven mindset, and proficiency with HubSpot CRM (or similar) to manage pipelines effectively., • High Energy & Resilience: You thrive in an "unopened territory" environment. You have the drive to knock on doors, the resilience to navigate a 3-to-6 month sales cycle with no historical data, and the flexibility to adapt as the B2B strategy evolves., • Stakeholder Empathy: Natural ability to navigate complex organizational structures and speak the language of corporate decision-makers (HR, Finance, Mobility)., • Nice to Haves: Previous experience in the Hospitality sector, corporate housing, or an existing network within the Relocation / Global Mobility industry is a massive plus. Ukio Life Benefits • Private Health Insurance with ALAN, • Flexible retribution with Payflow, • UKIO Anniversary gift, • Team buildings and office events, • Transportation card (transportation coverage for role that have traveling needed for their work tasks according to the internal policy), • Breakfast at the office, fruits, nutrition bars, free coffee/tea and more!, • An amazing internal culture and no dress code!, • International working environment with many different nationalities! Ukio's culture promotes and values each individual's contribution. Diversity and inclusion, it’s a big topic for us, as such we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. For more information about Ukio, visit us at www.ukio.com and to keep up to date with UKIO’s news, follow us on LinkedIn and Instagram. #J-18808-Ljbffr

Your Purpose Join our MSC Cruises Excellence Hub in Valencia as a Sales Leader, where you will coach and inspire a team of 12 Sales Agents to deliver exceptional cruise booking experiences. In this frontline leadership role, you will guide your team to consistently achieve sales targets while maintaining high standards of service quality and operational efficiency. Through daily coaching, feedback, and support, you will create a motivating environment where individuals can perform at their best and grow over time. Working in a fast‑paced, multilingual setting, you will ensure every interaction reflects the quality and care that define MSC Cruises, helping create memorable experiences for our guests around the world. In a role where we achieve the extraordinary, you will lead by example, combining performance focus with a people‑first approach that is genuine at heart. This is your opportunity to lead, inspire, and make an impact every day. Your Impact Team Leadership and Coaching Direct leadership of 12 Sales Agents with daily coaching, motivation, and performance feedback Real‑time monitoring of live agent screens, call dispositions, sales results, and quality scores Individual development plans to maximize agent potential and career progression Coach agents on consultative sales techniques, objection handling, and value‑based selling Performance Management Execute daily team targets for sales conversion, upsell rates, and revenue (NTR) performance, Customer Satisfaction Score (CSAT), Average Handling Time (AHT), and productivity metrics Balance quality/service excellence with commercial pressure during peak booking periods Handle customer escalations, agent performance issues, and team motivation challenges Support agents in managing complex sales situations and closing high‑value bookings Operational Execution Full authority on real‑time coaching, break scheduling, and intra‑shift adjustments Create team‑specific motivation techniques and sales performance improvement strategies focused on conversion and revenue Collaborate with Regional Manager, Quality team, and WFM for seamless operations Essential Experience & Skills 2–4 years as high‑performing Sales Agent or similar role with demonstrated leadership potential Hub experience essential; past leadership experience preferred Proven track record achieving sales targets and handling customer escalations Strong knowledge of cruise products, consultative sales techniques, CRM/telephony systems Experience with quality monitoring, coaching methodologies, and shift management Strong understanding of hub operations, metrics, and KPIs Experience in OTA, travel industry, cruise industry, or in the sale of complex products (e.g. real estate or similar) is considered a plus Education Bachelor's degree in Business, Hospitality, or related field Sales/customer service certifications advantageous Key Competences Ability to monitor and coach 12 agents simultaneously across multiple performance metrics Excellent real‑time decision‑making under volume spikes and performance pressure Strong communication skills for agent motivation, escalation handling, and stakeholder collaboration Creates positive, high‑energy team environment aligned with MSC Cruises’ values Strong commercial mindset with focus on conversion, upsell, and revenue performance Your Essentials Fluency in English and Spanish required; additional languages (Italian, French, German, Dutch) advantageous Full right to work in Spain Availability for shift work including evenings/weekends Working Hours Availability to work rotating shifts, including evenings and weekends (opening office 12/7). Location Valencia, Spain #J-18808-Ljbffr

Are you passionate about education, languages, and helping people take the next step in their future? Do you speak native-level Italian and strong English ? Are you based in Barcelona and looking for a dynamic role in an international environment? Then this Junior Commercial Advisor job could be your next adventure! Our client is a global leader in the education sector, providing world-class learning experiences to over one million students every year . Join a diverse and energetic team where growth, culture, and meaningful work come together. Key languages Native level of Italian Full Professional level of English Main responsibilities Contact and follow up on leads generated by the Marketing team Understand customer needs and recommend the most suitable educational programs Accurately update and maintain the CRM (Salesforce) Manage the full customer journey—from first contact to program booking Ensure a smooth handover to the Customer Service team Core skills/experience University degree or diploma in a related field Proficient in Microsoft Office Suite and familiar with CRM systems Strong analytical and problem-solving abilities Fast learner who thrives in dynamic and fast-paced environments Highly organised, detail-oriented, and target-driven Excellent communication and interpersonal skills Positive, adaptable, and eager to take on challenges What's on offer Permanent, full-time contract Hybrid work model after the trial period Competitive gross salary + very attractive commission structure Two weeks of intensive training on systems, products, and sales techniques Creative, rewarding role where your impact is visible Dynamic, international, and youthful work environment Unlimited tea & coffee, free breakfast on Mondays and fresh fruit on Thursdays Our recruitment process? Interview with our Recruiter to get to know you better Interview with HR Interview with the Team Manager Seniority level Associate Employment type Full-time Job function Sales, Customer Service, and Strategy/Planning Education Administration Programs #J-18808-Ljbffr

Responsibilities Exploring and helping expand to new potential business opportunities in existing and new territories in Europe to look for new business avenues. Meeting customers to identify needs and evaluate alternative business solutions and strategies, meeting suppliers, subcontractors, consultants to enhance market presence. Attending exhibitions, shows and seminars look out for information for new enquires. Support tendering, engineering, estimation team, contractual and participate in the pre-bid, post bid and negotiation meetings. Coordinating with internal teams for technical, tendering, commercial, contracts and other internal aspects required related to winning the project. Gather market intelligence, customer networking, development of customer relationships, drive programs to generate opportunities & leads. Customer, consultant main contractor engagement to present a winning proposal along with tendering team. Engage with customers to identify needs and evaluate alternative business solutions and strategies. Ensure all the enquiries/Tenders are quoted properly & in time. Guide & check the solution. Protection of the interest of the organization. Follow up with the clients & consultants post tender to get details & work towards order booking. Job-related Skills Bachelor's or Master's in a technical field of study is strong preferred (MBA is a plus) Ability to work independently and Min 50% travel. Ability to bridge technical know-how and customer relationships building across different levels. Collaborative leadership and business acumen. Ability to work in a cross functional and cross divisional team. Experience in developing sales strategies and performance metrics based on customer and market environment. High level of English & Spanish. Portuguese and or Italian language skills is a plus. #J-18808-Ljbffr

Campaign Management Intern As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking a Campaign Management Intern to join our AdOps & Data team in Barcelona (hybrid role) to coordinate and set up Media Services campaigns aligned with partners’ expectations and delivering high-performing campaign results. If you're ready to soar, we're ready to take you there. Why eDreams ODIGEO Join the world's leading travel subscription platform Millions of customers every year across 44 markets – 5 brands – over 7.7 million Prime members since launching in 2017. More than 100 million searches per day on our websites - more than 6 billion AI daily predictions. Over 1,700 employees – More than 60 different nationalities from all continents – 99% permanent contracts We're the world’s leading travel subscription platform. We pioneered Prime, the first and largest travel subscription programme, which has topped over 7.7 million members since launching in 2017. Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others— compounded by industry-leading flexibility features and exclusive, member-only benefits. This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a smarter, hyper-personalised service and comprehensive travel experience globally to its members. What you will do: The Role's Key Responsibilities and Tasks Trafficking and monitoring online advertising campaigns across the eDreams ODIGEO network, including creative upload, testing, troubleshooting, parameter setup, optimization, and applicable edits. Coordinate Social Media and Newsletter campaigns, ensuring materials are delivered with Brand and Webmaster teams. Work with Account Management and Business Development teams to ensure timely delivery of creative materials in compliance with ad guidelines and specs. Ensure all campaign goals are met, including start/end dates and impression targets. Support Account Managers and Business Development Managers by providing impressions forecasts and product availability for Media Plans. Extract and analyze delivery reports from Google Ad Manager (GAM) to ensure proper tracking and campaign performance. Identify best practices and insights for Newsletters, IAB banners, microsites, and social media campaigns, sharing them with the Media Services team to support Sales and AM teams. Maintain a good understanding of Google Ad Manager usage. What do you need to succeed: Job Requirements BS/BA degree with at least 1 year of digital advertising experience. Campaign management and trafficking experience. Knowledge of ad serving technologies such as Google Ad Manager. Ability to work under pressure and meet deadlines. Keen eye for detail, strong teamwork skills, energetic, organized, and able to multitask in a fast-paced environment. Excellent written and oral communication skills. Fluency in English and knowledge of at least one other European language (preferably French, German, or Italian). Programmatic knowledge is a plus. Familiarity with HTML. Working knowledge of Excel. Preferred Qualifications Experience with Applied AI Tools: Demonstrated comfort using practical AI tools such as GitHub Copilot, ChatGPT, or other AI-powered coding assistants. Experimentation Mindset: Curiosity and eagerness to explore, experiment with, and integrate emerging AI-driven solutions into software development workflows. AI-Enhanced Problem Solving: Ability to effectively leverage AI tools to debug code, streamline development processes, and enhance productivity. Adaptability and Learning Agility: Enthusiastic about continuously learning and quickly adapting to new AI features and capabilities. Collaboration with AI: Experience or interest in collaborating closely with AI tools as “pair programmers” to complement traditional software development practices. What’s in it for you? Here’s what we offer: Prime Plus membership! We can benefit from direct discounts on any booking we do through eDreams platforms. Your Well-being is our Priority. Embrace Freedom and Flexibility! At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home‑office model focused on outcome, not time‑in‑seat. You'll be able to find the right work‑personal life balance that suits you best. Work hard, party hard! We believe in having fun and connecting with colleagues! Join eDO for after‑work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices. Enjoy a dynamic and healthy environment! Be innovative, take risks, and share your ideas. Our diverse and open‑minded teams support high performance, learning, and growth. You'll work in an Agile Mindset environment with recognition at our core. Wanna take a peek into what it's like to work at eDO? Follow us on LinkedIn and discover more about life at eDO! If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work‑life balance, look no further! Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel. Apply now! We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key of our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Don’t meet every requirement? If you’re excited about this role but you do not feel your experience aligns perfectly with all the requirements we strongly encourage you to apply nevertheless. #J-18808-Ljbffr

Your Purpose As Regional Manager, you will lead your region’s sales teams, ensuring strong performance, consistent execution, and alignment with MSC Cruises’ commercial objectives. You will translate business priorities into clear team direction, structured coaching routines, and focused performance actions, enabling Team Leaders and agents to deliver results in a motivating and high‑performing environment. You will collaborate closely with Market Contact Center Managers to drive overall performance, ensuring strong alignment between hub activities and local market needs. With a strong focus on results, you will bring ownership, clarity, and consistency to your region, contributing to a business that continues to grow and make an impact. Your Impact Regional Operational Leadership Lead daily team management, performance coaching, quality monitoring, and sales target achievement Directly coach Team Leaders and influence agents to build high-performance teams through motivation and skill development Monitor real-time agent and Team Leader performance, call dispositions, sales results, and quality scores across multiple shifts Performance & Process Optimization Execute regional sales and service targets through regional team‑specific action plans and daily activities Implement localized coaching techniques and sales scripts tailored to regional customer segments Fine‑tune processes for regional time zones, language requirements, and market‑specific cruise promotions Strategic Execution Full authority on team composition, coaching decisions, and performance management within regional guidelines Respond to daily volume fluctuations, campaign launches, and agent performance variability Collaborate with Operations Manager, Market CC Managers, WFM, Quality, and peer Regional Managers for seamless delivery Your Journey so far Essential Experience & Skills 4-6 years in hub team management or sales supervision, preferably in travel/hospitality with multilingual teams Proven success managing 20-50 agents across multiple shifts, handling peak booking periods and quality assurance Strong knowledge of regional market dynamics, sales coaching, performance metrics (CSAT, AHT, conversion rates), CRM/telephony systems, and shift scheduling Experience addressing performance gaps, handling escalations, and motivating underperforming teams Proven regional expertise in cruise industry Education Bachelor's degree in Business Administration, Hospitality, or related field required; Master's degree strongly preferred Key Competences Ability to manage sales forecast accuracy, agent availability challenges, and real‑time performance across shifts Excellent stakeholder collaboration with Operations Manager, Managing Director, Team Leaders, WFM, and Quality teams Creates positive, target‑driven environment aligned with MSC Cruises' values of customer passion and team excellence Your Essentials Fluency in English and Spanish required; additional regional languages (Italian, French, German, Dutch) are advantageous Full right to work in Spain Availability for shift management oversight including peak periods and cross‑time zone coordination Specific regional market experience Working Hours: Leadership oversight across rotating shifts to support 12/7 regional operations Location: Valencia, Spain Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long‑term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here! #J-18808-Ljbffr

We are looking for a Pricing Analyst to join our Revenue Management team at Europcar. The successful candidate will be responsible for implementing short- and medium-term pricing strategies across specific segments, channels, and geographical areas to achieve the company’s revenue targets. This role combines analytical expertise, strategic thinking, and close collaboration with both local and central teams to ensure Europcar remains competitive in dynamic markets. Key Responsibilities Implement and adjust pricing strategies within assigned markets, segments, and vehicle categories. Analyze competitor pricing and market trends to identify opportunities and ensure strategic consistency. Contribute to demand forecasting (volume and price) and support revenue optimization initiatives. Leverage corporate pricing tools (RCM, Opticar, DPO) and propose new DPO pricing rules to streamline rate updates. Collaborate closely with the country Pricing department, Capacity teams, and local Fleet Coordinators to align pricing with fleet availability and operational constraints. Develop a strong understanding of market dynamics, including seasonality, customer segmentation, booking behavior, and major events affecting demand. About You Degree in Business, Economics, Engineering, or a related field. Strong analytical and numerical skills, with proficiency in Excel and/or data visualization tools. Experience or strong interest in Revenue Management, Pricing, or Market Analysis. Ability to interpret data, identify trends, and make data-driven decisions. Excellent communication and teamwork skills. Fluent in English and and Italian is highly recommended What We Offer The opportunity to work in an international environment within a leading mobility company. Continuous learning and professional development. A dynamic and collaborative team culture. Competitive compensation package and benefits. #J-18808-Ljbffr

Company Description Apartool is on a mission to redefine corporate accommodation, offering businesses and relocated employees a seamless and reliable housing experience. We set new standards in temporary housing by providing consistent comfort, convenience, and style through our global Apartool Homes. Our unique technology ensures a uniform booking process, with standardized services, payment, and cancellation policies, no matter the location. At Apartool, we make it simple for business travelers and corporate agencies to access safe, stylish, and comfortable housing anytime, anywhere. Role Description This is a full-time, on-site role based in Barcelona for an International Booking Manager. The International Booking Manager will oversee and manage booking operations for corporate clients and business travelers worldwide. Coordinate with clients to fulfill their housing needs. Manage reservations through Apartool’s platform and ensure a smooth booking process. Liaise with property providers and troubleshoot issues. Maintain excellent service standards to provide a seamless experience for clients. Qualifications Proficiency in booking management, client coordination, and logistics planning. Experience in customer relations, problem-solving, and conflict resolution. Strong organizational and time-management skills. Effective communication skills with a global clientele. Familiarity with corporate travel or hospitality industry is advantageous. Fluency in English, Italian and additional languages (e.g., Spanish, French, or German) is highly desirable. Proficiency in using booking platforms and international payment systems is a plus. Bachelor’s degree in Business, Hospitality Management, or a related field is preferred. #J-18808-Ljbffr

International Surety Specialist (Hybrid) Are you experienced in transaction administration and client servicing in the finance area, possess strong interpersonal skills, and enjoy direct client contact? This might be your next challenge. About the Role You will be responsible for managing task assignments, performing email triaging, and ensuring accurate payment allocation in Surety. This includes timely and accurate review of client requests, assigning tasks to the appropriate sub‑team, segregating new transaction requests and amendments from general client inquiries to ensure fast processing and completeness. Your role is key in ensuring outstanding client experience and communication to our global corporate clients and brokers. Responsibilities Closely interact and coordinate with internal stakeholders in International Surety Desk located in various regions and markets, as well as with external stakeholders such as clients and brokers to deliver seamless service to our global clients. Analyze incoming emails and documents, evaluate task requirements to determine whether they involve new transactions, amendments, or general inquiries, and assign the tasks to the appropriate team for efficient and timely handling. Process and allocate client payments accurately and in alignment with business requirements, support reconciliation of payments and premium booking on corresponding cases. Resolve discrepancies or expedite issues related to the booking in a timely manner. Provide support to clients on their account statements, communicate with clients to clarify payment inquiries or gather additional information when required, ensuring client expectations are met while maintaining high service standards. Collaborate closely with internal stakeholders within the International Surety Desk Team to ensure timely task assignments, payment triaging, and premium bookings. About the Team International Surety Desk is an emerging team, closely collaborating with the global Surety business teams. With passion, service, and customer orientation, we strive for high customer satisfaction and help businesses achieve profitable growth. Our team is spread across many locations in Europe, Asia Pacific, as well as North and Latin America. As part of the International Surety transformation project, we are implementing a new International Surety Model with new roles and responsibilities, standardizing and improving processes. We are also extending our international surety partner network. About You Solid background in transaction administration and client servicing within the financial sector. Thrives in a fast‑paced environment, possesses excellent organizational skills, and manages multiple priorities with precision. Detail‑oriented and analytical, with the ability to quickly assess incoming requests and ensure accurate task allocation. Strong interpersonal and communication skills, confident in engaging directly with clients and brokers, providing clear guidance and maintaining exceptional service standards. Proactive, takes ownership of responsibilities, works independently while being a collaborative team player. Possesses commercial education preferably banking specialist or bachelor studies in economics or international trade, or equivalent job experience. First experience in Trade Finance or in the bank area. Previous experience in a client‑facing role preferably in a finance environment. Proficiency in English and German language, reading, written, and verbal. Good computer skills and experience with Microsoft Office, especially Excel. Nice to Have Experience with trade finance transaction processing or credit insurance products or similar role involving task management. Experience in payment allocation and reconciliation. Additional languages especially French and Italian. Familiarity with task management tools. Compensation For Spain, the base salary range for this position is between EUR 27,000 and EUR 45,000 for a full‑time role. The specific salary offered considers the requirements, scope, complexity and responsibilities of the role, the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience. In situations where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range. In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based annual bonus. Call to Action Take the next step in your career and do not hesitate to apply! As this role requires regular communication in English, please make sure to submit your application and CV in English. Equal Opportunity Statement Swiss Re Corporate Solutions embraces a workplace where everyone can bring their authentic selves to work and pursue sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. #J-18808-Ljbffr

Are you passionate about education, languages, and helping people take the next step in their future? Do you speak native-level Italian and strong English ? Are you based in Barcelona and looking for a dynamic role in an international environment? Then this Junior Commercial Advisor job could be your next adventure! Our client is a global leader in the education sector, providing world‑class learning experiences to over one million students every year . Join a diverse and energetic team where growth, culture, and meaningful work come together. Key languages Native level of Italian Full professional level of English Main responsibilities Contact and follow up on leads generated by the Marketing team Understand customer needs and recommend the most suitable educational programs Accurately update and maintain the CRM (Salesforce) Manage the full customer journey—from first contact to program booking Ensure a smooth handover to the Customer Service team Core skills & experience University degree or diploma in a related field Proficient in Microsoft Office Suite and familiar with CRM systems Strong analytical and problem‑solving abilities Fast learner who thrives in dynamic and fast‑paced environments Highly organised, detail‑oriented, and target‑driven Excellent communication and interpersonal skills Positive, adaptable, and eager to take on challenges What's on offer Permanent, full‑time contract Hybrid work model after the trial period Competitive gross salary + very attractive commission structure Two weeks of intensive training on systems, products, and sales techniques Creative, rewarding role where your impact is visible Dynamic, international, and youthful work environment Unlimited tea & coffee, free breakfast on Mondays and fresh fruit on Thursdays Our recruitment process Step 1: Interview with our Recruiter to get to know you better Step 2: Interview with HR Step 3: Interview with the Team Manager Seniority level Associate Employment type Full‑time Job function Sales, Customer Service, and Strategy/Planning Industries Education Administration Programs Location Barcelona, Catalonia, Spain #J-18808-Ljbffr

Apartool seeks an International Booking Manager in Barcelona to oversee global booking operations for corporate clients and travelers. This on-site role demands coordinating housing needs, managing reservations on the Apartool platform, and liaising with property providers to ensure smooth experiences for clients. Ideal candidates possess strong organizational and communication skills, experience in travel or hospitality, and fluency in English and Italian, with additional languages welcomed. #J-18808-Ljbffr

South Tours is an established tourism group based in Málaga since 2013, running tours and group and private experiences across Málaga, Granada, and Sevilla. We're looking for someone to join our team who can coordinate the daily relationship between our internal team of guides and operators, and our external partners, and who understands how to move between internal dynamics and external relationships and act accordingly. Tasks Coordinate daily communication between the guide/operator team and the central office. Manage relationships with external partners (accommodations, booking platforms, local suppliers) and follow up on active agreements. Resolve day-to-day operational issues (last-minute changes, customer complaints, logistical problems) with sound judgment. Support booking and availability management across our platforms (FareHarbor and similar channels). Handle communication with B2B clients and agencies. Assist with administrative tasks tied to daily operations (documentation, email follow-up, calendar coordination). Be available to support or be present during some tours/experiences, which run at different times of day and evening. Requirements English proficiency at B2 level or above, written and spoken (this will be tested during the selection process). Based in Málaga, or immediately available to relocate. Available to work on-site, with the possibility of partial remote hours. Flexibility to work variable schedules, including evenings, as some tours and experiences run outside standard office hours. Strong organizational skills, autonomy, and clear communication with both the internal team and external partners. Nice to have Previous experience in tourism, customer service, or operations management. Familiarity with booking platforms (OTAs, FareHarbor, GetYourGuide or similar). Native or C1-level Spanish (if the candidate is not a native Spanish speaker). Additional languages beyond English (Italian is a plus). Benefits Join an established, growing team in Málaga's tourism sector. Mostly on-site role with flexibility for part of the schedule to be remote. Real responsibility from day one, with direct contact with partners and operational decision-making. Dynamic, close-knit team environment working directly with the founders. #J-18808-Ljbffr

Overview We’re seeking an experienced Regulatory Case Specialist to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office. The role reports directly to the VIP Customer Communications Team Lead. Manage consumer regulatory complaints and work cross‑functionally to improve knowledge of e‑commerce, tourism, consumer and data protection regulations. 20 million customers – 44 markets – 5 brands – 5.2M members in Prime; 16.2 million bookings FY23 – More than 50,000 bookings per day – 100 million daily user searches; 1400 employees – More than 50 different nationalities – 99% permanent contracts – 36.3 average age. We’re a leading travel tech company, revolutionising the travel booking experience through consumer insight, innovative technology, market leadership, and Prime, the world’s first travel subscription program. What you will do Key responsibilities and tasks • Manage legal customer complaints such as consumer organisation files, customer court cases and regulatory consumer cases;, • Manage data protection consumer rights cases;, • Collaborate on coordinating legal inquiries with legal counsels related to customer complaints to ensure excellent service;, • Support VIP tasks such as VIP and sensitive customer complaints, social care channels, and customer complaints addressed directly to CSM members;, • Support VIP Communications projects by collaborating with the team members when required;, • Measure, analyse and report on the results of initiatives. Required Qualifications • Background in Tourism will be required in your daily work;, • Used to work with CRM tools;, • Ability to work with G‑suite;, • Excellent writing and communication skills, native‑level Italian with excellent grammar and legal vocabulary;, • Proficient level of English is a must and Spanish is a plus. What you need to succeed Bring your unique perspective, speak up, and offer disruptive solutions. You’ll have the opportunity to learn and grow while making a real impact on our team. Personal skills • Passionate for the travel industry;, • Acute sense of judgement, tact, diplomacy and crisis communication;, • Analytical capacity, problem‑solving mindset and organized;, • Customer‑oriented, comfortable working under pressure and constantly prioritizing, eager to learn and with a great teamwork attitude;, • Ability to negotiate on a win‑win perspective. Valuable • Experience in legal case management tourism‑related (GDPR, tourism and consumer regulations);, • Other languages will be an advantage, including French, German, Portuguese, Norwegian, Swedish, Dutch, Spanish, Catalan, Euskera and/or Galician;, • Experience in PR, media relations, VIP management and/or Social Media management;, • Experience in handling VIP accounts and/or sensitive customer complaints;, • Knowledge of GDS Amadeus and/or Galileo;, • Proven successes in both traditional and interactive claims channels. Benefits • Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance‑based bonuses, birthday day off, discounts and partnerships, relocation support and the possibility of choosing your equipment and keeping it for free after 3 years;, • Grow opportunities to empower your career, and unleash your potential with personalized career paths and the eVOLVE Program. Internal mobility opportunities for horizontal career changes and promotions;, • Well‑being as a priority: a hybrid home‑office model focused on outcome, not time‑in‑seat, to achieve a work‑personal life balance;, • Work‑hard, party‑hard culture with after‑work events, tournaments, parties, and communities based on passions, no dress code, free fruit, coffee, and tea at our offices;, • Dynamic and healthy environment: innovation, risk‑taking, shared ideas, diverse and open‑mind teams, Agile mindset, recognition at core. We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Apply now! #J-18808-Ljbffr

SDR enfocado/a en el mercado italiano para unirse a nuestro equipo de ventas.Reportarás al equipo de desarrollo comercial y gestionarás la prospección de leads, contactos iniciales y cualificación de oportunidades, para explicar las ventajas de nuestra plataforma logística.Se valora experiencia

ph3International Surety Specialist (Hybrid) /h3 pAre you experienced in transaction Administration and client servicing in the finance area, possess strong interpersonal skills, and enjoy direct client contact? This might be your next challenge. /p pAbout the Role /p pYou will be responsible for managing task assignments, performing email triaging, and ensuring accurate payment allocation in Surety. This includes timely and accurate review of client requests, assigning tasks to the appropriate sub‑team, segregating new transaction requests and amendments from general client inquiries to ensure fast processing and completeness. Your role is key in ensuring outstanding client experience and communication to our global corporate clients and brokers. /p h3Responsibilities /h3 ul liManaging task assignments and performing email triaging. /li liEnsuring accurate payment allocation in Surety. /li liReviewing client requests. /li liAssigning requests to appropriate sub‑team. /li liSegregating new transaction requests and amendments from general client inquiries. /li liCoordinating with internal stakeholders in the International Surety Desk in various regions and markets and with external stakeholders such as clients and brokers. /li liAnalyzing incoming emails and documents, evaluating task requirements to determine whether they involve new transactions, amendments, or general inquiries. /li liProcessing and allocating client payments accurately in line with business requirements, supporting reconciliation of payments and premium booking. /li liResolving discrepancies or escalating issues related to booking in a timely manner. /li liProviding support to clients on account statements, communicating with clients to clarify payment inquiries or gathering additional information. /li liCollaborating with internal stakeholders within the International Surety Desk team for timely task assignments, payment triaging, and premium bookings. /li /ul h3About the Team /h3 pInternational Surety Desk is an emerging team, collaborating with global Surety business teams. With passion and our service and customer orientation, we strive for high customer satisfaction and help the business to achieve its profitable growth aspiration. Our team is spread across many locations in Europe, Asia Pacific, as well as North and Latin America. /p pAs part of the International Surety transformation project, we are implementing a new International Surety Model with new roles and responsibilities, standardizing and improving processes. We are also extending our international surety partner network. /p h3About You /h3 pYou have a solid background in transaction administration and client servicing within the financial sector. You thrive in a fast‑paced environment, possess excellent organizational skills, and can manage multiple priorities with precision. /p pYou are detail‑oriented and analytical, with the ability to quickly assess incoming requests and ensure accurate task allocation. Your strong interpersonal and communication skills make you confident in engaging directly with clients and brokers, providing clear guidance and maintaining exceptional service standards. /p pYou are proactive, take ownership of your responsibilities, and work independently while being a collaborative team player. Building effective relationships with internal stakeholders and external partners comes naturally to you, and you are passionate about delivering a seamless client experience. /p pCompleted commercial education – preferably banking specialist or baccalaureate studies in economics or international trade – or job experience equivalent to the related fields. /p pFirst experience in Trade Finance or in the banking field. /p pPrevious experience in a client‑facing role, preferably in a finance environment. /p pProficiency in English and German language, reading, written, and verbal. /p pDemonstrate good computer skills and experience with Microsoft Office, especially Excel. /p h3Nice to Have /h3 ul liExperience with trade finance transaction processing or credit insurance products or a similar role involving task management. /li liExperience in payment allocation and reconciliation. /li liAdditional languages, especially French and Italian. /li liFamiliarity with task‑management tools. /li /ul pFor Spain, the base salary range for this position is between EUR 27,000 and EUR 45,000 (for a full‑time role). The specific salary offered considers the requirements, scope, complexity and responsibilities of the role, the applicant’s own profile including education/qualifications, expertise, specialisation, skills and experience. In situations where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range. /p pIn addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance‑based annual bonus. /p pTake the next step in your career and do not hesitate to apply! We are looking forward to reviewing your application. /p pAs this role requires regular communication in English, please make sure to submit your application and CV in English language. /p h3About Swiss Re Corporate Solutions /h3 pSwiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance‑based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. /p pSwiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry‑leading claims service provides them with additional peace of mind. /p pOur success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone can bring their authentic selves to work and pursue environmental obligations. /p pIf you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. /p pWe may use AI‑powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. /p pStart your career journey with Swiss Re. /p /p #J-18808-Ljbffr

ppAre you experienced in transaction Administration and client servicing in the finance area, possess strong interpersonal skills, and enjoy direct client contact? This might be your next challenge. /p h3About The Role /h3 pYou will be responsible for managing task assignments, performing email triaging, and ensuring accurate payment allocation in Surety. This includes timely and accurate review of client requests, assigning tasks to the appropriate sub-team, segregating new transaction requests and amendments from general client inquiries to ensure fast processing and completeness. Your role is key in ensuring outstanding client experience and communication to our global corporate clients and brokers. /p h3In Particular, Your Responsibilities Will Include The Following /h3 ul liClosely interact and coordinate with internal stakeholders in International Surety Desk located in various regions and markets, as well as with external stakeholders such as clients and brokers to deliver seamless service to our global clients. /li liAnalyze incoming emails and documents, evaluate task requirements to determine whether they involve new transactions, amendments, or general inquiries, and assign the tasks to the appropriate team for efficient and timely handling of the tasks. /li liProcess and allocate client payments accurately and in alignment with business requirements, support reconciliation of payments and premium booking on corresponding cases. Resolve discrepancies or elevate issues related to the booking in a timely manner. /li liProvide support to the clients on their account statements, communicate with clients to clarify payment inquiries or to gather additional information when required ensuring client expectations are met while maintaining high service standards to the client. /li liCollaborate closely with internal stakeholders within the International Surety Desk Team in ensuring timely task assignments, payment triaging, and premium bookings. /li /ul h3About The Team /h3 pInternational Surety Desk is an emerging team, closely collaborating with the global Surety business teams. With passion, as well as our service and customer orientation, we strive for high customer satisfaction and help the business to achieve its profitable growth aspiration. Our team is spread across many locations in Europe, Asia Pacific, as well as North and Latin America. /p pAs part of the International Surety transformation project, we are implementing a new International Surety Model with new roles and responsibilities, standardizing and improving processes. We are also extending our international surety partner network. /p h3About You /h3 pYou have a solid background in transaction administration and client servicing within the financial sector. You thrive in a fast-paced environment, possess excellent organizational skills, and can manage multiple priorities with precision. /p pYou are detail-oriented and analytical, with the ability to quickly assess incoming requests and ensure accurate task allocation. Your strong interpersonal and communication skills make you confident in engaging directly with clients and brokers, providing clear guidance and maintaining exceptional service standards. /p pYou are proactive, take ownership of your responsibilities, and work independently while being a collaborative team player. Building effective relationships with internal stakeholders and external partners comes naturally to you, and you are passionate about delivering a seamless client experience. /p h3Essential /h3 ul liCompleted commercial education preferably banking specialist or bachelor studies in economics or international trade or job experience equivalent to the related fields. /li liFirst experience in Trade Finance or in the bank area. /li liPrevious experience in a client-facing role preferably in a finance environment. /li liProficiency in English and German language, reading, written, and verbal. /li liDemonstrate good computer skills and experience with Microsoft Office especially Excel. /li /ul h3Nice to Have /h3 ul liExperience with trade finance transaction processing or credit insurance products or similar role involving task management. /li liExperience in payment allocation and reconciliation. /li liAdditional languages specially French and Italian. /li liFamiliarity with task management tools. /li /ul h3Role /h3 pFor Spain, the base salary range for this position is between EUR 27,000 and EUR 45,000 (for a full-time role). The specific salary offered considers: /p ul lithe requirements, scope, complexity and responsibilities of the role, /li lithe applicant's own profile including education/qualifications, expertise, specialisation, skills and experience. In situations where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range. /li /ul pIn addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based annual bonus. /p pTake the next step in your career and do not hesitate to apply! We are looking forward to reviewing your application. /p pAs this role requires regular communication in English, please make sure to submit your application and CV in English language. /p h3About Swiss Re Corporate Solutions /h3 pSwiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. /p pSwiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. /p pOur success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. /p pIf you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. /p pWe may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. /p h3Keywords /h3 pReference Code: /p /p #J-18808-Ljbffr

Business Development Representative - Italian Market Barcelona At Amenitiz, we're on a mission to simplify hospitality management - empowering over 15,000 independent hoteliers to run smarter, not harder. We're more than just another SaaS scale-up. We're revolutionizing one of the world's oldest industries. Backed by over $80M from top-tier VCs who support disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. From our Barcelona HQ, we turn bold ideas into real impact, ownership into innovation, and collaboration into results that matter - every single day. As a Business Development Representative at Amenitiz, you own the full sales cycle - from the first outbound touch to a signed contract. This is not a meeting-booking role. You prospect, run demos, handle objections, and close, managing your pipeline and revenue contribution end-to-end. Our customers are independent hoteliers across Europe: family-run properties, boutique hotels, and small chains underserved by technology built for large chains. With over 15,000 customers and a 4.8/5 satisfaction rating, the product has strong market validation. You will be selling something that makes a measurable difference to the people who use it - and you will own the entire process of getting them there. Your mission Prospecting & pipeline generation: Reach out to potential customers through calls, emails, and chat. Maintain high activity levels and build a consistent pipeline from scratch. You own your top-of-funnel. Discovery & qualification: Understand each prospect's current setup, pain points, and operational needs. Identify fit quickly, prioritise the right opportunities, and position Amenitiz in a way that is specific and relevant to their situation. Product demos: Run structured, tailored demonstrations that connect product features to real business problems. Make it easy for the prospect to say yes. Objection handling & closing: Navigate hesitation, competitive comparisons, and timing objections with confidence. Create urgency where it is earned. Ask for the deal. Pipeline management: Keep HubSpot accurate and up to date. Forecast reliably. Ensure no follow-up slips through. Collaboration: Work with Sales leadership and peers to sharpen your approach. Share market feedback, objection patterns, and competitive intelligence to help the team improve. About you 2-4 years of experience in a sales role - SDR, AE, or full-cycle Native Italian speaker with strong written and verbal English Comfortable switching between prospecting mode and closing mode within the same week You take full ownership of your pipeline and results, not just activity metrics Structured approach to pipeline management - you forecast accurately and follow up without being chased Resilient and consistent in a high-volume, target-driven environment Experience in SaaS, hospitality tech, or startups is an advantage Familiarity with HubSpot or similar CRM tools is a plus Our offer Competitive OTE - base salary plus uncapped performance-based commission Stock options - with a back-loaded vesting schedule. On-demand salary access - no need to wait until the end of the month A structured career path with defined criteria at every level Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options Any book purchased for you, plus access to a shared team library An international team of 35+ nationalities based in one of Europe's leading tech hubs #LI-CL1 Apply now to join our team and be a part of our exciting journey at Amenitiz! #J-18808-Ljbffr

Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability , on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. We know that success comes from People and deserves to be recognized.Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture. If you like challenges and would love to be part of one of the fastest growing B2B scale-up then BizAway is the company you have been looking for. We are looking for: We are looking for a Senior Travel Agent with deep industry knowledge who can autonomously manage the travel requests of our B2B clients. You will be the point of contact for our Portuguese - speaking clients, ensuring excellent service and providing customized solutions for every business travel need. The role requires strong autonomy, precision, and sharp problem-solving skills. Your role in BizAway: End-to-End Travel Management : Independently manage business travel requests from initial quotation to final confirmation. Comprehensive Booking : Utilize a Global Distribution System (GDS) to plan and book flights, hotels, car rentals, and other necessary services. Policy-Compliant Guidance : Offer expert advice and recommend optimal travel solutions, strictly adhering to client corporate travel policies. Adaptive Problem Solving : Professionally and promptly handle changes, cancellations, and unforeseen situations, including emergencies. Client Relationship Management : Foster high client satisfaction and cultivate lasting professional relationships. Process Optimization : Collaborate with the team to enhance operational efficiency and streamline service delivery. Proven experience of at least 3-5 years as a Travel Agent, preferably in the business travel (corporate travel) sector. Fluent command of the Portuguese language (native or C1 level), both written and spoken. Knowledge of Italian and English is considered a strong plus. Excellent knowledge of at least one GDS (e.g., Amadeus, Sabre, Galileo). Strong customer orientation and excellent communication skills. Precision, attention to detail, and the ability to work independently. Exceptional problem-solving skills and the ability to handle stress. Knowledge of tourism market dynamics, airfare rates, and visa regulations. We are also interested in Highly organized and detail-oriented, with the ability to work effectively under pressure. A natural problem-solver, skilled in navigating complex situations. Tech-savvy and proficient with digital tools, demonstrating a keen interest in technology. Multilingual abilities are a plus. Our offer ✈️ A seat on a scale-up with skyrocketing growth Attractive Compensation, Including Equity In The Company Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions Multicultural and international team Collaborative and smart environment to work and learn Free coffee to kick-start your day and free beers to celebrate together Hybrid setting and flexible working policy and great offices in Europe BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection. #J-18808-Ljbffr

At Amenitiz, we're on a mission to simplify hospitality management - empowering over 15,000 independent hoteliers to run smarter, not harder. We're more than just another SaaS scale-up. We're revolutionizing one of the world's oldest industries. Backed by over $80M from top-tier VCs who support disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups. From our Barcelona HQ, we turn bold ideas into real impact, ownership into innovation, and collaboration into results that matter - every single day. Sales Executive at Amenitiz, you own the full sales cycle, from the first outbound touch to a signed contract . This is not a meeting-booking role. You prospect, run demos, handle objections, and close, managing your pipeline and revenue contribution end-to-end. Our customers are independent hoteliers across Europe: family-run properties, boutique hotels, and small chains underserved by technology built for large chains. With over 15,000 customers and a 4.8/5 satisfaction rating, the product has strong market validation. You will be selling something that makes a measurable difference to the people who use it - and you will own the entire process of getting them there. Your mission Prospecting & pipeline generation: Reach out to potential customers through calls, emails, and chat. Maintain high activity levels and build a consistent pipeline from scratch. You own your top-of-funnel. Discovery & qualification: Understand each prospect's current setup, pain points, and operational needs. Identify fit quickly, prioritise the right opportunities, and position Amenitiz in a way that is specific and relevant to their situation. Product demos: Run structured, tailored demonstrations that connect product features to real business problems. Make it easy for the prospect to say yes. Objection handling & closing: Navigate hesitation, competitive comparisons, and timing objections with confidence. Create urgency where it is earned. Ask for the deal. Pipeline management: Keep HubSpot accurate and up to date. Forecast reliably. Ensure no follow-up slips through. Collaboration: Work with Sales leadership and peers to sharpen your approach. Share market feedback, objection patterns, and competitive intelligence to help the team improve. About you 2-4 years of experience in a sales role - SDR, AE, or full- sales cycle Native Italian speaker with strong written and verbal English Comfortable switching between prospecting mode and closing mode within the same week You take full ownership of your pipeline and results, not just activity metrics Structured approach to pipeline management - you forecast accurately and follow up without being chased Resilient and consistent in a high-volume, target-driven environment Experience in SaaS, hospitality tech, or startups is an advantage Familiarity with HubSpot or similar CRM tools is a plus Our offer Competitive OTE - base salary plus uncapped performance-based commission Stock options - with a back-loaded vesting schedule. On-demand salary access - no need to wait until the end of the month A structured career path with defined criteria at every level Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options Any book purchased for you, plus access to a shared team library An international team of 35+ nationalities based in one of Europe's leading tech hubs #J-18808-Ljbffr

Job Overview Mercier Consultancy Group is proud to present an outstanding opportunity for a motivated and customer-focused Italian-speaking professional to join a leading US Shipping Company in a fully remote capacity based in Greece. This Italian Speaking Customer Agent For US Shipping Company position in Greece places you at the heart of a fast-paced, globally connected shipping and freight operation, where you will be the vital link between Italian-speaking clients and one of the most dynamic logistics organisations in the world. If you are passionate about customer excellence and are eager to build a thriving career in the shipping and freight industry, this is an exceptional chance to make your mark - and one of the most compelling Italian-speaking jobs available today. Key Responsibilities Serve as the primary point of contact for Italian-speaking customers, handling inbound inquiries related to shipments, freight bookings, delivery tracking, and cargo status via phone, email, and live chat Provide accurate, timely, and professional information regarding shipping schedules, transit times, customs documentation requirements, and freight rate queries Assist Italian-speaking clients with the end-to-end management of their shipping orders, including booking confirmations, amendments, and cancellations in line with company procedures Investigate and resolve customer complaints and issues related to delayed, damaged, or missing shipments, escalating complex cases to the appropriate freight operations team when necessary Liaise effectively with internal logistics, operations, and warehousing departments to ensure the seamless flow of information and the swift resolution of customer concerns Maintain precise and up-to-date records of all customer interactions and shipping transactions within the company's CRM and freight management systems Proactively communicate shipping updates, service disruptions, or regulatory changes to Italian-speaking clients to ensure transparency and build long-term customer trust Contribute to continuous improvement initiatives by identifying recurring customer pain points and sharing actionable feedback with the wider customer service and operations teams Requirements Native or fluent Italian language skills (both spoken and written) are absolutely essential for this role, as you will be communicating exclusively with Italian-speaking customers on a daily basis Valid EU passport (mandatory for employment eligibility) A solid command of English is required for internal communication, reporting, and coordination with the US-based shipping operations team Previous experience in customer service, logistics support, freight coordination, or a related shipping and freight environment is highly advantageous Strong computer literacy with the ability to navigate CRM platforms, ticketing systems, and freight tracking tools efficiently and accurately Excellent interpersonal and problem-solving skills, with a calm, professional, and customer-first approach - especially when managing complex or time-sensitive shipping queries Ability to work independently in a fully remote setting while maintaining high standards of productivity, communication, and accountability Benefits Competitive Monthly Salary reflective of your experience and language skills Fully Paid Training to ensure you are expertly prepared for every aspect of the shipping and freight customer service role Comprehensive Health Insurance coverage for your peace of mind Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation to make your move to Greece completely stress-free Monthly Performance Bonus rewarding your dedication, results, and commitment to outstanding customer service 2 Extra Salaries Per Year in the form of a 13th and 14th salary - a premium benefit that significantly enhances your annual earnings Stable, long-term remote employment with a reputable international US Shipping Company A collaborative, multicultural team environment with real opportunities for professional growth and career advancement And Much More... #J-18808-Ljbffr

ph3Qualifications /h3ulliMinimum of two (2) years Butler/guest facing services experience in a luxury environment. /liliExcellent fluent English (verbal and written). Conversational in an additional languages is mandatory such as (bGerman, Portuguese, French, Italian, Spanish, Mandarin, Chinese, Japanese, Russian, Arabic /b). /liliProfessional butler or luxury service certification such as “The International Butler Academy) is required. /liliStrong emotional intelligence is required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. /liliComprehensive understanding of ultra-luxury hospitality standards and bespoke guest service delivery. /liliMastery of formal dining etiquette, silver service and in-suite fine dining presentation /liliDeep understanding of VIP, celebrity, and high-net-worth guest expectations. /li /ulh3Duties and Responsibilities /h3ulliDeliver personalized Butler service by preparing and maintaining guest suites according to preferences and company standards /liliFully knowledgeable of the in-suite services, food and beverages, basic etiquette, amenities, functions, and systems /liliCoordinate and provide in-suite services including dining, amenities, housekeeping support, laundry, packing/unpacking, shoeshine and any other special requests /liliMaintain accurate guest history records and communicate effectively with supervisors and other departments ensuring prompt recovery /liliAssist in booking reservations for restaurants, spa, shore excursions and private tours as required. /liliMaintain cleanliness, organization, inventory, and public health compliance in suites, pantries, and assigned areas /li /ul /p #J-18808-Ljbffr

Your mission We are looking for a Customer Care Specialist based in Spain to give support to our users in Spain As a Customer Care Specialist, you will be responsible to provide assistance and support to customers, both players and sports clubs. The aim is to solve their inquiries in order to attain the highest level of satisfaction and comfort. Check out a video from our Customer Care Director, talking about the team: https://www.youtube.com/watch?v=sWEU78qsxRw What you’ll be doing - Respond to customer inquiries: Engage with customers primarily through written channels such as live chat and email, addressing queries from sports clubs utilizing the Playtomic booking system, as well as from players using the Playtomic app or website. - Resolve technical issues: Collaborate with our product team to accurately identify, report, and address bugs and user feedback, ensuring seamless functionality for all users. - Collaborate across teams: Work closely with country managers, Customer Success managers, the marketing team, and other departments to synergize efforts toward achieving company objectives. - Improve your skills and knowledge: Stay abreast of product updates, industry trends, and customer service best practices to continually enhance performance and effectiveness. - Adhere to policies and procedures: Maintain compliance with company policies, procedures, and guidelines related to customer care, privacy, security, and regulatory requirements. - Embrace a proactive approach: Proactively identify common issues and suggest improvements or structure new projects that can enhance Customer Experience In summary, your role is crucial in ensuring the highest level of customer satisfaction, driving product improvement to meet customer expectations, and contributing to the overall success and expansion of our company. Who you’ll be playing with You will be part of a team of 5 Customer Care Specialists in Spain and a total of 32 Global Customer Care team members! Our Ideal "Player" - Native in Spanish and very fluent English. Portuguese and italian will be a big plus - Experience in customer service - Knowledge or experience working with AI in a customer related role - A proactive and customer-oriented attitude - Tech-savvy - Based in Spain - Racket sports lover! Extra points - Located in Madrid - Experience using Zendesk as a customer support platform - Experience working at SaaS companies and business models - Excellent communication skills - Strong and responsible team player What’s in it for you - Salary: Depending on experience, to be discussed in the first meeting - Opportunity to work in a top international team - 23 days of vacation + day off on your birthday + 2 days off for Wellness days in August. - 1 additional day off per year worked. - Training budget. - Cobee benefits: Medical insurance or Restaurant card and flexible spending on food, transportation, kindergarten and more. - Gympass discounts in several plans that include gyms, personal classes, access to free apps for wellbeing, nutrition etc. - Remote work flexibility Our hiring process Last, and for you to start warming up, we want to show you whatour process looks like: - First, you'll have an introductory call with a team member to get to know each other. - Then, there’s an exercise to showcase your skills - Second interview with another team member. - Finally, you'll meet with with someone from the People team. About PLAYTOMIC We're world’s largest racket sports App for players and clubs. Our goal is to socialize sports practice: through the app, players can book courts, find other players with similar skill levels, and join a social community dedicated to playing. Since 2017, Playtomic has earned the trust of national and international investors, consolidating it as one of the main world players in sports digitalization. You will find +150 co-workers around the world with headquarters in Spain and offices in Madrid, Italy, Portugal, Sweden, Finland, Belgium, UK, USA and Mexico. Take a look at our candidate playbook!