Customer Service Representative Dutch and English
15 days ago
Benalmádena
At Adecco, we are currently looking for Dutch-speaking Customer Service Representatives to join an exciting project with a leading company in the technology and telecommunications sector. The role is based in Benalmádena, with upcoming start dates on June 15th, July 6th, or July 27th, 2026. Would you like to be part of our team? As a Customer Service Representative, you will handle inquiries related to mobile services, internet, and television, including: Mobile service issues (e.g. SIM card installation or mobile data setup) Home services (e.g. router issues or TV package configuration) You will support customers with their queries, but sales will also be an important part of your role. With your commercial mindset, you will identify opportunities for upselling and cross-selling, always ensuring added value for both the customer and the business. Requisitos Language skills: Fluent in Dutch (C2 level) and good English skills (minimum B1) Customer & sales focus: Strong communicator with a customer-oriented mindset and a natural ability to identify sales opportunities Problem-solving: Proactive and efficient in resolving customer issues Tech-savvy: Comfortable with technology and good IT skills Work eligibility: Legal right to live and work in Spain, with valid documentation ¿Qué ofrecemos? Salary: €1,718.70 €2,094.66 gross per month Bonus: Up to 15% of your monthly salary Working hours: Flexible contracts (32, 34, 36 or 39 hours per week) Contract: Permanent position with a 2-month probation period Training: 2-week onboarding program where youll gain all the skills you need Hybrid working model: First 3 months fully office-based; afterwards, partial remote work is possible (subject to team leader approval) Work environment: A vibrant and social workplace in our Benalmádena office, located in sunny Málaga Career growth: Opportunities for progression (e.g. Team Leader or Trainer roles) Team spirit: Work alongside Dutch-speaking colleagues Relocation package: Available for selected candidates HR support: Assistance with administrative processes and documentation in Spain Recognition: Join an internationally awarded company