Design Services Designer
8 hours ago
A Coruña
About EssentialistEssentialist is a members-only travel service with offices in the United States, Mexico, Argentina, and Spain. With a global team of Travel Designers, destination specialists, and an extended network of local experts, we create highly personalized journeys that go beyond the expected. Our mission is to help members travel more meaningfully by connecting them to the people, places, and experiences that define each destination.About the RoleAs a Travel Designer, you are responsible for transforming each member's travel dreams, preferences, and aspirations into exceptional, tailor-made journeys that feel effortless, thoughtful, and deeply personal.Working within a Pod that operates as a business unit, you will combine curiosity, creativity, commercial awareness, and outstanding communication skills to design experiences that delight members while contributing to the Pod's commercial success.You will report directly to the Experience Manager, who provides your day-to-day leadership, sets priorities, and supports your performance and professional growth.You will partner closely with the Travel Design Lead, who is responsible for establishing travel design standards, coaching the team, and ensuring every itinerary and proposal consistently meets the quality standards.You will also collaborate closely with the Destination Team, leveraging their expertise to create exceptional journeys while contributing your own insights and feedback to continuously improve destination knowledge, experiences, and recommendations.Together, you will collaborate across the Pod to deliver the level of personalization, attention to detail, commercial impact, and service excellence.Your Areas of OwnershipMember Understanding● Collaborate closely with the Experience Manager to develop a deep understanding of each member's travel style, preferences, priorities, and aspirations.● Demonstrate curiosity by asking the right questions and proactively seeking the context needed to design highly personalized journeys.● Translate member profiles and insights into thoughtful recommendations that accurately reflect each member's needs, preferences, and expectations.● Apply empathy, active listening, and exceptional attention to detail to ensure every itinerary feels personal, relevant, and carefully crafted.● Demonstrate sound judgment by delivering recommendations that are accurate, relevant, and fully aligned with the member's needs, budget, preferences, and expectations.Travel Design Excellence● Design highly personalized journeys that combine creativity, attention to detail, and operational feasibility.● Craft itineraries that reflect each member's lifestyle, interests, and travel aspirations.● Work closely with the Destinations team to combine destination expertise with member insights, creating thoughtfully curated journeys that feel authentic, personalized, and truly exceptional.● Deliver proposals that feel unique, thoughtful, and tailored to every member.● Balance inspiration with practicality while maintaining Essentialist's standards of quality and luxury.● Partner with the Travel Design Lead to continuously elevate the quality, creativity, and consistency of every itinerary and proposal.● Continuously expand your destination knowledge and seek inspiration to create unforgettable travel experiences.Commercial Impact● Contribute to revenue growth by identifying opportunities to enrich every itinerary with meaningful experiences and additional services.● Support trip conversion through timely responses, thoughtful recommendations, and compelling travel proposals.● Balance creativity with commercial awareness, ensuring recommendations deliver value for both the member and the business.● Recognize opportunities to surprise and delight members while strengthening long-term loyalty.
Álex Á.Active 9 days ago
