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  • Dispatcher
    Dispatcher
    37 minutes ago
    $65000–$75000 yearly
    Full-time
    East Bronx, The Bronx

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving was built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a Dispatcher to join our growing operations team. This role will play a key role in coordinating day-to-day moving operations, assigning crews and trucks, monitoring routes, and ensuring efficient, safe, and on-time performance. This role requires strong communication skills, problem-solving ability, and a calm approach under pressure in a fast-paced environment. Responsibilities: • Coordinate and dispatch moving teams (drivers, foremen, helpers) for daily and overnight jobs., • Analyze scheduled moves and assign the appropriate crews, trucks, and equipment based on qualifications and workload., • Monitor active jobs for efficiency, safety, and timely completion., • Prepare and review all necessary job documentation (Bill of Lading, contracts, etc.) before dispatch., • Maintain accurate records of workforce availability, vehicle usage, and daily activity., • Communicate with moving teams throughout the shift to resolve issues, delays, or emergencies., • Report and document all incidents, vehicle issues, or safety-related matters in accordance with company policy., • Work closely with the Operations, Safety, and Fleet teams to ensure optimal workforce utilization and truck rotation., • Assist with booking hotels, roadside assistance, and other travel logistics as needed., • Provide daily and weekly reports on manpower, fleet status, and dispatch performance., • Uphold Roadway's customer service standards—always courteous, solution-oriented, and professional., • Any other related duties as assigned. Requirements: • Minimum 2 years of dispatching experience, highly preferrable experience with household goods or transportation/moving industry., • Knowledge of DOT state and federal regulations for commercial vehicles., • Strong customer service and interpersonal communication skills., • Proficiency in Microsoft Office and dispatch management systems., • Excellent organizational and analytical skills; able to multitask and prioritize under pressure., • Ability to understand operational data and make informed scheduling decisions., • Dependable, proactive, and able to work both independently and collaboratively., • Flexibility with schedule and willingness to adapt to business needs., • Ability to work in office 6 days/week during the summer. After the busy season, weekend day will be rotational. Pay: $67,000-70,000 / annually + bonus Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Real Estate Transaction Coordinator
    Real Estate Transaction Coordinator
    9 days ago
    $20–$22 hourly
    Full-time
    Manhasset

    Our Manhasset office is seeking a highly organized, detail-oriented, proactive professional to serve as a key member of our operations team. This position is best described as the "utility player" of the office—someone who can successfully balance transaction coordination, MLS administration, marketing, compliance oversight, technology support, training coordination, recruiting support, office operations, and agent services in a fast-paced luxury real estate environment. You will work directly alongside our Managing Director and a team of experienced, high-performing real estate professionals. This is a fully in-person role that serves as a critical resource for agents, management, and corporate operations. Position Overview The Transaction Coordinator is responsible for managing the administrative lifecycle of real estate transactions while simultaneously serving as a primary operational support resource for the office. This is not a traditional transaction coordinator position. In addition to transaction management, the successful candidate will be responsible for MLS administration, marketing production, social media coordination, compliance review, recruiting support, agent website maintenance, CRM management, training coordination, technology troubleshooting, and implementation of company-wide initiatives. This role requires someone who can successfully balance: • Transaction management, • MLS administration, • Compliance oversight, • Marketing coordination, • Social media management, • Recruiting support, • Office administration, • Technology support, • Agent training and education, • CRM and website management, • Corporate reporting and brokerage initiatives The ideal candidate combines strong organizational skills with creativity, professionalism, technical aptitude, and a commitment to accuracy. This position plays a vital role in ensuring transactions remain compliant, listings are properly maintained, agents receive the operational support they need, and the office continues operating efficiently. Why Join Our Team? You will become an important part of a close-knit office environment where agents and staff genuinely support one another's success. You'll work alongside respected industry professionals while building a stable, long-term administrative career within a luxury real estate brokerage. This is an excellent opportunity for someone who enjoys helping others, solving problems, staying organized, and serving as a key contributor to the success of a high-performing office. Core Responsibilities Transaction Lifecycle Management Manage the administrative flow of transactions from contract to closing, including: • Managing transaction documentation and compliance, • Maintaining accurate files and records, • Monitoring critical deadlines, • Coordinating communication between:, • Buyers, • Sellers, • Attorneys, • Lenders, • Agents, • Supporting agents through listing-to-closing workflows, • Managing brokerage compliance requirements, • Organizing transaction files and supporting materials, • Ensuring adherence to brokerage, MLS, and New York State regulations, • Assisting with contract processing, transaction tracking, and closing preparation MLS Administration & Listing Management Serve as the primary MLS administrator for agents throughout the listing lifecycle. Responsibilities include: • Creating and managing MLS listings from inception through closing, • Researching, gathering, and entering listing information, • Preparing MLS-ready property descriptions, • Writing and editing public remarks and broker remarks, • Entering and verifying:, • Property details, • Property classifications, • Room descriptions, • Tax information, • School district information, • Property records, • Building dimensions, • Parcel information, • Section / Block / Lot information, • Directions and location details, • Uploading required listing documents and disclosures, • Coordinating required signatures through Authentisign and related systems, • Managing listing compliance requirements, • Resolving MLS compliance issues, • Processing:, • New listings, • Coming Soon listings, • Price changes, • Open houses, • Broker opens, • Under Contract updates, • Closed listings, • Other status changes, • Serving as a primary MLS resource for agents and management, • Ensuring listing accuracy and completeness throughout the lifecycle of each listing Listing Marketing & Property Promotion Coordinate listing launches and ongoing property marketing initiatives by: • Creating marketing materials for:, • New listings, • Open houses, • Broker opens, • Price improvements, • Under-contract properties, • Sold properties, • Company announcements, • Writing property descriptions for:, • MLS, • Company websites, • Email campaigns, • Print marketing, • Social media, • Creating luxury real estate advertising copy highlighting:, • Property features, • Lifestyle benefits, • Community amenities, • Developing headlines, captions, hashtags, and promotional content, • Designing postcards, notecards, digital flyers, and marketing pieces, • Coordinating broker-to-broker listing email campaigns, • Building targeted email and mailing lists for listing promotion, • Maintaining Laffey Real Estate branding standards across all marketing materials Social Media Management Manage and coordinate social media initiatives for listings, agents, recruiting, and brokerage operations. Responsibilities include: • Creating daily social media content, • Managing marketing calendars for agents and office initiatives, • Designing:, • Instagram posts, • Stories, • Reels, • Digital advertisements, • Recruiting campaigns, • Agent recognition content, • Creating content that increases:, • Property exposure, • Agent visibility, • Recruiting efforts, • Brand awareness, • Developing marketing copy, captions, and hashtags, • Monitoring branding consistency across all platforms, • Assisting agents with social media strategies and content implementation NYS Real Estate Advertising Compliance Maintain strict compliance with New York State Department of State advertising regulations, MLS requirements, Fair Housing standards, and brokerage policies. Responsibilities include: • Reviewing and approving marketing materials for compliance, • Confirming proper brokerage identification, • Confirming proper use of licensed agent names and titles, • Verifying required disclosures, • Monitoring buyer-side advertising compliance, • Ensuring listing broker disclosure compliance, • Maintaining Fair Housing compliance, • Reviewing MLS remarks and marketing language, • Identifying and correcting non-compliant advertising, • Providing guidance and education regarding advertising regulations Real Estate Research Perform detailed property and market research to support listings, marketing, and agent services. Research may include: • Property history, • Public records, • Tax information, • School district information, • Neighborhood information, • Comparable properties, • Market statistics, • Community highlights, • Property ownership records, • Parcel information Agent Support & Brokerage Operations Provide direct operational, marketing, administrative, and technology support to agents and office leadership. Responsibilities include: • Responding to agent support requests, • Creating and updating agent marketing materials, • Preparing promotional and branding materials, • Maintaining brand consistency, • Designing:, • Postcards, • Notecards, • Flyers, • Email campaigns, • Presentation materials, • Creating targeted marketing lists and distribution lists, • Assisting agents with CRM maintenance, • Uploading and organizing contact databases, • Providing day-to-day operational support, • Assisting agents with:, • CRM systems, • Marketing platforms, • Social media tools, • Video tools, • Presentation platforms Agent Website & CRM Management Maintain company-provided agent websites and CRM systems. Responsibilities include: • Updating agent websites within the Delta Media platform, • Maintaining website content and listing information, • Uploading agent sales history and profile information, • Researching and manually adding historical transactions when company systems do not automatically populate prior sales, • Assisting with CRM setup and maintenance, • Uploading and organizing contacts, • Managing database quality and organization, • Supporting agent marketing campaigns through CRM systems Recruiting & Retention Support Support brokerage recruiting and retention efforts through marketing, event preparation, and administrative coordination. Responsibilities include: • Designing and updating recruiting flyers, • Creating recruiting-related marketing materials, • Producing recruiting social media content, • Maintaining recruiting packets and materials, • Preparing recruiting meeting folders, • Maintaining recruiting presentation materials, • Updating class schedules and educational information, • Supporting brokerage initiatives aimed at attracting and retaining agents Training Coordination & Educational Support Coordinate and support agent education and office training initiatives. Responsibilities include: • Hosting and coordinating in-office training sessions, typically held twice per month, • Preparing training materials and handouts, • Creating:, • Marketing guides, • Compliance checklists, • MLS instructions, • Social media guides, • Technology tutorials, • Buyer representation materials, • Seller preparation materials, • Rental process guides, • Housing Choice Voucher / Section 8 materials, • Maintaining training attendance records, • Organizing educational resources, • Assisting with company-sponsored educational initiatives, • Participating in monthly company-wide meetings and corporate initiatives Materials should be: • Professional, • Easy to understand, • Printable, • Presentation-ready Office Marketing & Brand Management Support the overall image and branding of both the Manhasset office and Laffey Real Estate. Responsibilities include: • Maintaining office marketing displays, • Designing and updating office posters and promotional displays, • Updating window displays to reflect:, • Active listings, • Under contract properties, • Sold properties, • Price changes, • Open houses, • Promoting office events and company initiatives, • Creating agent recognition campaigns, • Supporting company branding efforts, • Producing content that highlights:, • Company culture, • Agent accomplishments, • Brokerage advantages, • Luxury services, • Maintaining a professional and luxury-oriented office presentation Office Technology & Daily Operations Serve as the office's primary resource for day-to-day operational and technical support. Responsibilities include: • Email setup and troubleshooting, • Printer support, • Office equipment troubleshooting, • Basic technology support, • Administrative support initiatives, • Assisting agents with company software and platforms, • Supporting daily office operations, • Helping colleagues resolve operational and technical issues that impact productivity Corporate Liaison & Compliance Support Act as a liaison between the Manhasset office and corporate operations. Responsibilities include: • Implementing brokerage-wide initiatives, • Supporting evolving company policies and procedures, • Completing required reporting requirements, • Managing corporate administrative projects, • Participating in company-wide meetings and initiatives, • Ensuring local adherence to company standards Required Qualifications Must Have • Exceptional written communication skills, • Strong attention to detail, • Outstanding organizational skills, • Ability to manage multiple priorities and deadlines, • Professional phone and email communication skills, • Strong proofreading abilities, • Ability to work independently, • Strong discretion and professionalism, • Interest in residential real estate, • Ability to learn new technology platforms quickly, • Ability to thrive in a fast-paced environment, • Ability to balance multiple responsibilities and frequent interruptions Preferred • Previous real estate brokerage experience, • Real estate transaction coordination experience, • Experience with OneKey MLS Matrix, • Marketing and social media experience, • Knowledge of Long Island real estate markets, • Experience with CRM systems, • Experience with Delta Media websites, • Familiarity with New York State real estate advertising regulations Technology Skills Preferred experience with: • OneKey MLS Matrix, • Canva, • Delta Media platforms, • CRM systems, • Instagram/Facebook/Meta Business Tools, • Email marketing platforms, • Digital marketing systems, • Microsoft Office Suite, • Real estate research tools, • Authentisign or electronic signature platforms The ability to quickly learn and adapt to new technology is essential. Ideal Candidate The ideal candidate is: • Creative yet highly detail-oriented, • Equally comfortable with paperwork, compliance, technology, and marketing, • Able to manage multiple agents and competing deadlines, • Organized enough to balance numerous ongoing projects simultaneously, • Comfortable supporting both local office needs and corporate requirements, • Professional, dependable, resourceful, and a proactive problem-solver, • Able to shift quickly between transaction management, marketing, technology support, compliance review, training coordination, and office operations, • Committed to a long-term administrative career This position is best suited for someone who enjoys wearing many hats and serving as a central resource for a busy office. Compensation & Schedule • Hourly Pay: $20.00–$22.00 per hour, • Schedule: Monday–Friday, 9:00 AM–5:00 PM, • Location: In-person, Manhasset, NY

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  • Front Desk Receptionist/ Customer Service Representative
    Front Desk Receptionist/ Customer Service Representative
    15 days ago
    Full-time
    West Bronx, The Bronx

    Monopoly Collision is looking for a friendly, professional, and reliable Receptionist/Customer Service Representative to join our team in the Bronx, New York. As the first point of contact for our customers, you will play a key role in delivering outstanding customer service and ensuring the smooth day-to-day operations of our collision repair shop. Job Details Location: 2102 Webster Ave, Bronx, NY 10457 Job Type: Full-time Pay: $17.00–$30.00 per hour (based on experience) Expected Hours: 40 hours per week Schedule Monday to Friday: 8:00 AM – 6:00 PM Saturday: 8:00 AM – 4:00 PM About Monopoly Collision Monopoly Collision is a trusted auto body and collision repair shop located in the Bronx, New York. We are committed to delivering high-quality repairs, exceptional customer service, and a seamless experience throughout the repair process. Our team works closely with customers and insurance companies to ensure vehicles are restored safely and efficiently. We take pride in our craftsmanship, professionalism, and dedication to customer satisfaction while fostering a positive and collaborative work environment. Responsibilities Greet customers in person and provide exceptional customer service. Answer incoming phone calls and direct them appropriately. Schedule customer appointments and manage calendars. Assist customers with insurance claims and related paperwork. Provide customers with updates on the status of their vehicle repairs. Maintain accurate customer records and perform data entry. Coordinate with technicians, insurance adjusters, and management. Perform general receptionist and administrative duties. Requirements Bilingual in English and Spanish (required). Valid driver's license (required). Excellent communication and customer service skills. Basic computer and data entry skills. Ability to multitask in a fast-paced environment. Strong organizational and time management skills. Previous experience in customer service, the automotive industry, or collision repair is preferred but not required. Benefits Competitive pay Paid training Opportunities for career growth and professional development Friendly and supportive work environment Experience Customer service: 1 year (Preferred) License/Certification Valid driver's license (Required) Language English (Required) Spanish (Required) Work Location In person Pay: $17.00–$30.00 per hour Applicants with criminal records are encouraged to apply.

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