Charter Dispatch Operations
3 days ago
Spring Valley
Job Description Position Overview A transportation and logistics company is seeking an experienced Charter Dispatch Operations Specialist to oversee charter scheduling and transportation coordination. This role is focused on long-range planning, client communication, driver scheduling, and operational execution for charter services. The ideal candidate is highly organized, proactive, and experienced in managing multiple moving parts while maintaining exceptional customer service. Responsibilities • Coordinate and schedule charter transportation services, • Manage transportation arrangements for schools, camps, weddings, corporate events, and private groups, • Serve as the primary point of contact for charter clients, • Confirm trip details, schedules, and service requirements, • Assign drivers and coordinate vehicle availability, • Maintain scheduling calendars and operational records, • Communicate clearly with customers, drivers, and management, • Anticipate and resolve scheduling conflicts before they impact service, • Track upcoming trips and ensure proper execution of all transportation arrangements, • Support operational planning and continuous process improvement Qualifications • Experience in transportation operations, dispatching, logistics, scheduling, or event coordination, • Strong organizational and project-management skills, • Excellent communication and customer-service abilities, • Ability to manage multiple priorities simultaneously, • Strong attention to detail and follow-through, • Ability to work independently and take ownership of responsibilities, • Transportation or charter operations experience strongly preferred, • Professional, dependable, and solutions-oriented mindset Compensation & Benefits • $85,000–$100,000 (based on experience), • Sunday-Thursday 12pm-8pm (Summer Fridays 10am-5pm and Winter Fridays 9am-3pm), • Direct collaboration with leadership and real potential for growth, • Comprehensive training and onboarding provided, • Opportunity to oversee a critical operational function, • Team-oriented and supportive work environment About the Employer An established transportation and logistics organization is seeking professionals to support its expanding operations team. The company provides passenger transportation services throughout the region and is recognized for its commitment to reliability, customer service, and operational excellence. EEO Statement Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees. Please Note Topaz HR is conducting this search on behalf of one of our clients. Additional details regarding the company, leadership team, and operational structure will be shared with qualified candidates during the interview process. All hiring decisions will be made directly by the employer. Company DescriptionTopaz HR is a full-service human resources consulting firm that partners with growing businesses to streamline HR operations and build strong, compliant workplaces. Based in West Orange, New Jersey, Topaz HR provides strategic guidance and hands-on support across areas such as talent acquisition, employee relations, compliance, payroll and HRIS support, benefits consulting, and leadership development. With decades of combined HR and business experience, the Topaz team helps organizations attract, retain, and develop top talent while reducing risk and allowing leaders to focus on growing their business.Topaz HR is a full-service human resources consulting firm that partners with growing businesses to streamline HR operations and build strong, compliant workplaces. Based in West Orange, New Jersey, Topaz HR provides strategic guidance and hands-on support across areas such as talent acquisition, employee relations, compliance, payroll and HRIS support, benefits consulting, and leadership development. With decades of combined HR and business experience, the Topaz team helps organizations attract, retain, and develop top talent while reducing risk and allowing leaders to focus on growing their business.